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@ -9,7 +9,7 @@ ms.author: greglin
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manager: laurawi
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audience: Admin
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ms.topic: article
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ms.date: 07/1/2019
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ms.date: 02/05/2019
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ms.localizationpriority: Medium
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---
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@ -24,62 +24,84 @@ If you replace your Surface Hub 2S, one of its components, or a related accessor
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Use the following steps to pack your Surface Hub 2S 50" for shipment.
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1. Remove the pen and the camera. Do not pack them with the unit.
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2. Remove the drive and the power cable. Do not pack them with the unit. Do not pack the Setup guide with the unit.<br>
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3. Unplug all cables, slide the cover sideways, and unscrew the locking screw of the Compute Cartridge.
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4. Slide the Compute Cartridge out of the unit. <br>
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5. You will need the Compute Cartridge and a screwdriver.
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6. Remove the cover screw and the cover from the Compute Cartridge, and then remove the solid state drive (SSD).<br>
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6. Replace the cover and slide the Compute Cartridge back into the unit.
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7. Re-fasten the locking screw and slide the cover into place.
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8. Remove any base or mounting hardware. Using two people, place the unit in the base of the shipping container.
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9. Replace the cover of the shipping container, and insert the four clips.
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10. Close the four clips.
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## How to replace and pack your Surface Hub 2S Compute Cartridge
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Use the following steps to remove the Surface Hub 2S Compute Cartridge, pack it for shipment, and install the new Compute Cartridge.
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Use the following steps to remove the Surface Hub 2S Compute Cartridge, pack it for shipment, and install the new Compute Cartridge.<br>
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1. Unplug all cables, slide the cover sideways, and unscrew the locking screw of the Compute Cartridge.
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2. Slide the Compute Cartridge out of the unit.<br>
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3. You will need the Compute Cartridge and a screwdriver.
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4. Remove the cover screw and the cover from the Compute Cartridge, and then remove the solid state drive (SSD). When finished, replace the cover.
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5. You will need the packaging fixtures that were used to package your replacement Compute Cartridge.<br>
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6. Place the old Compute Cartridge in the packaging fixtures.
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7. Place the old Compute Cartridge and its packaging into the box that was used for the replacement Compute Cartridge. Reseal the box.<br>
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8. Slide the replacement Compute Cartridge into the unit.
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9. Fasten the locking screw and slide the cover into place.
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## How to replace your Surface Hub 2S Camera
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Use the following steps to remove the Surface Hub 2S camera and install the new camera.
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1. You will need the new camera and the two-millimeter allen wrench
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2. Unplug the old camera from the unit. If needed, use the allen wrench to adjust the new camera. Plug the new camera into the unit.<br>
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