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---
title: Support and troubleshooting
manager: aaroncz
description: Troubleshooting issues for Microsoft Connected Cache for ISP
description: Troubleshooting information for commonly encountered issues for onboarding or using Microsoft Connected Cache for ISPs.
ms.prod: windows-client
ms.technology: itpro-updates
ms.topic: reference
author: nidos
ms.author: nidos
ms.topic: reference
ms.date: 12/31/2017
ms.technology: itpro-updates
ms.collection: tier3
manager: aaroncz
ms.reviewer: mstewart
ms.collection: tier3
appliesto:
-<a href=https://learn.microsoft.com/windows/release-health/supported-versions-windows-client target=_blank>Windows 11</a>
-<a href=https://learn.microsoft.com/windows/release-health/supported-versions-windows-client target=_blank>Windows 10</a>
-<a href=https://learn.microsoft.com/windows/deployment/do/waas-microsoft-connected-cache target=_blank>Microsoft Connected Cache for ISPs</a>
ms.date: 12/31/2017
---
# Support and troubleshooting
**Applies to**
- Windows 10
- Windows 11
This article provides information on how to troubleshoot common issues with Microsoft Connected Cache for ISPs.
## Common issues