From 430b9aa01ee2bf85615d5576f86fb43929a4a81e Mon Sep 17 00:00:00 2001 From: Evan Miller Date: Thu, 20 Feb 2020 08:19:33 -0800 Subject: [PATCH] Adding in requested changes from scooley. Made requested changes. --- devices/hololens/hololens-FAQ.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/devices/hololens/hololens-FAQ.md b/devices/hololens/hololens-FAQ.md index c91612ffa0..3ddc7325a9 100644 --- a/devices/hololens/hololens-FAQ.md +++ b/devices/hololens/hololens-FAQ.md @@ -45,7 +45,7 @@ This FAQ addresses the following questions and issues: - [My HoloLens isn't running well, is unresponsive, or won't start](#my-hololens-isnt-running-well-is-unresponsive-or-wont-start) - [How do I delete all spaces?](#how-do-i-delete-all-spaces) - [I cannot find or use the keyboard to type in the HoloLens 2 Emulator](#i-cannot-find-or-use-the-keyboard-to-type-in-the-hololens-2-emulator) -- [I can't log in to a HoloLens because it was previously set up for someone else](#I-cant-log-in-to-a-HoloLens-because-it-was-previously-set-up-for-someone-else) +- [I can't log in to a HoloLens because it was previously set up for someone else](#i-cant-log-in-to-a-hololens-because-it-was-previously-set-up-for-someone-else) ## My holograms don't look right or are moving around @@ -208,8 +208,8 @@ If your device isn't performing properly, see [Restart, reset, or recover HoloLe ## I can't log in to a HoloLens because it was previously set up for someone else If your device was previously set up for someone else, either a client or former employee and you don't have their password to unlock the device there are two solutions. -- If your device is MDM managed by Intune then you can remotely [Wipe](/IntuneDocs/intune/remote-actions/devices-wipe/) the device and it'll reflash itself. Make sure to leave **Retain enrollment state and user account** unchecked. -- If you have the device with you then you can put the device into **Flashing Mode** and use Advanced Recovery Companion to [recover](https://docs.microsoft.com/hololens/hololens-recovery?branch=master#hololens-2) the device. +- If your device is MDM managed by Intune then you can remotely [Wipe](https://docs.microsoft.com/intune/remote-actions/devices-wipe) the device and it'll reflash itself. Make sure to leave **Retain enrollment state and user account** unchecked. +- If you have the device with you then you can put the device into **Flashing Mode** and use Advanced Recovery Companion to [recover](https://docs.microsoft.com/hololens/hololens-recovery) the device. [Back to list](#list)