Merge branch 'master' into MDBranch20H1UpdatePolicy

.acrolinx-config.edn

@@ -3,7 +3,7 @@
  :acrolinx-check-settings
  {
   "languageId" "en"
-  "ruleSetName" "Standard Commercial"
+  "ruleSetName" "Standard"
   "requestedFlagTypes" ["SPELLING" "GRAMMAR" "STYLE"
                         "TERMINOLOGY_DEPRECATED"
                         "TERMINOLOGY_VALID"

.openpublishing.redirection.json

@@ -1,6 +1,16 @@
 {
 "redirections": [
 {
+"source_path": "security/threat-protection/windows-defender-application-control/signing-policies-with-signtool.md",
+"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/windows-defender-application-control/use-signed-policies-to-protect-windows-defender-application-control-against-tampering",
+"redirect_document_id": true
+},
+{
+"source_path": "devices/hololens/hololens-whats-new.md",
+"redirect_url": "https://docs.microsoft.com/hololens/hololens-release-notes",
+"redirect_document_id": true
+},
+{
 "source_path": "devices/hololens/hololens-upgrade-enterprise.md",
 "redirect_url": "https://docs.microsoft.com/hololens/hololens-requirements#upgrade-to-windows-holographic-for-business",
 "redirect_document_id": true
@@ -106,6 +116,11 @@
 "redirect_document_id": true
 },
 {
+"source_path": "windows/deployment/update/update-compliance-perspectives.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/update/update-compliance-using",
+"redirect_document_id": true
+},
+{
 "source_path": "browsers/edge/hardware-and-software-requirements.md",
 "redirect_url": "https://docs.microsoft.com/microsoft-edge/deploy/about-microsoft-edge",
 "redirect_document_id": true
@@ -1154,7 +1169,7 @@
 {
 "source_path": "windows/security/threat-protection/windows-defender-atp/configuration-score.md",
 "redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/configuration-score",
-"redirect_document_id": true
+"redirect_document_id": false
 },
 {
 "source_path": "windows/security/threat-protection/windows-defender-atp/configure-conditional-access-windows-defender-advanced-threat-protection.md",
@@ -1377,11 +1392,6 @@
 "redirect_document_id": true
 },
 {
-"source_path": "windows/security/threat-protection/windows-defender-atp/enable-secure-score-windows-defender-advanced-threat-protection.md",
-"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/enable-secure-score",
-"redirect_document_id": true
-},
-{
 "source_path": "windows/keep-secure/configure-aad-windows-defender-advanced-threat-protection.md",
 "redirect_url": "https://docs.microsoft.com/windows/threat-protection/windows-defender-atp/enable-siem-integration-windows-defender-advanced-threat-protection",
 "redirect_document_id": true
@@ -1492,6 +1502,11 @@
 "redirect_document_id": true
 },
 {
+"source_path": "windows/security/threat-protection/microsoft-defender-atp/information-protection-in-windows-config.md",
+"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/microsoft-defender-advanced-threat-protection",
+"redirect_document_id": false
+},
+{
 "source_path": "windows/security/threat-protection/windows-defender-atp/information-protection-in-windows-overview.md",
 "redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/information-protection-in-windows-overview",
 "redirect_document_id": true
@@ -1707,6 +1722,11 @@
 "redirect_document_id": true
 },
 {
+"source_path": "windows/security/threat-protection/microsoft-defender-atp/overview.md",
+"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/microsoft-defender-advanced-threat-protection",
+"redirect_document_id": false
+},
+{
 "source_path": "windows/security/threat-protection/windows-defender-atp/overview-attack-surface-reduction.md",
 "redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/overview-attack-surface-reduction",
 "redirect_document_id": true
@@ -1724,9 +1744,19 @@
 {
 "source_path": "windows/security/threat-protection/windows-defender-atp/overview-secure-score-windows-defender-advanced-threat-protection.md",
 "redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/overview-secure-score",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/security/threat-protection/microsoft-defender-atp/overview-secure-score.md",
+"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/configuration-score",
 "redirect_document_id": true
 },
 {
+"source_path": "windows/security/threat-protection/microsoft-defender-atp/secure-score-dashboard.md",
+"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/configuration-score",
+"redirect_document_id": false
+},
+{
 "source_path": "windows/security/threat-protection/windows-defender-atp/partner-applications.md",
 "redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/partner-applications",
 "redirect_document_id": true
@@ -6207,6 +6237,11 @@
 "redirect_document_id": true
 },
 {
+"source_path": "windows/deployment/update/update-compliance-wdav-status.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/update/update-compliance-get-started",
+"redirect_document_id": true
+},
+{
 "source_path": "windows/manage/update-compliance-using.md",
 "redirect_url": "https://docs.microsoft.com/windows/deployment/update/update-compliance-using",
 "redirect_document_id": true
@@ -7937,11 +7972,6 @@
 "redirect_document_id": true
 },
 {
-"source_path": "windows/deploy/monitor-windows-10-deployment-with-configuration-manager.md",
-"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-sccm/monitor-windows-10-deployment-with-configuration-manager",
-"redirect_document_id": true
-},
-{
 "source_path": "windows/deploy/offline-migration-reference.md",
 "redirect_url": "https://docs.microsoft.com/windows/deployment/usmt/offline-migration-reference",
 "redirect_document_id": true
@@ -15557,6 +15587,16 @@
 "redirect_document_id": true
 },
 {
+"source_path": "windows/security/threat-protection/microsoft-defender-atp/product-brief.md",
+"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/microsoft-defender-advanced-threat-protection",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/security/threat-protection/microsoft-defender-atp/licensing.md",
+"redirect_url": "https://docs.microsoft.com/windows/security/threat-protection/microsoft-defender-atp/production-deployment",
+"redirect_document_id": true
+},
+{
 "source_path": "windows/release-information/status-windows-10-1703.yml",
 "redirect_url": "https://docs.microsoft.com/windows/release-information/windows-message-center",
 "redirect_document_id": true
@@ -15597,6 +15637,11 @@
 "redirect_document_id": false
 },
 {
+"source_path": "windows/deployment/deploy-windows-mdt/deploy-windows-10-with-the-microsoft-deployment-toolkit.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-mdt/prepare-for-windows-deployment-with-mdt",
+"redirect_document_id": false
+},
+{
 "source_path": "windows/deployment/update/windows-analytics-azure-portal.md",
 "redirect_url": "https://docs.microsoft.com/configmgr/desktop-analytics/overview",
 "redirect_document_id": false
@@ -15706,5 +15751,125 @@
 "redirect_url": "https://docs.microsoft.com/configmgr/desktop-analytics/overview",
 "redirect_document_id": false
 },
+{
+"source_path": "windows/deployment/update/waas-manage-updates-configuration-manager.md",
+"redirect_url": "https://docs.microsoft.com/configmgr/osd/deploy-use/manage-windows-as-a-service",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/upgrade/upgrade-to-windows-10-with-the-microsoft-deployment-toolkit.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-mdt/upgrade-to-windows-10-with-the-microsoft-deployment-toolkit",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-mdt/mdt-lite-touch-components.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-mdt/get-started-with-the-microsoft-deployment-toolkit#mdt-lite-touch-components",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-mdt/key-features-in-mdt.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-mdt/get-started-with-the-microsoft-deployment-toolkit#key-features-in-mdt",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/deploy-windows-10-with-system-center-2012-r2-configuration-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-sccm/deploy-windows-10-with-configuration-manager",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/upgrade/upgrade-to-windows-10-with-system-center-configuraton-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-sccm/upgrade-to-windows-10-with-configuraton-manager",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-mdt/create-a-task-sequence-with-configuration-manager-and-mdt.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-sccm/create-a-task-sequence-with-configuration-manager-and-mdt",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-mdt/integrate-configuration-manager-with-mdt.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-sccm/integrate-configuration-manager-with-mdt",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-mdt/deploy-windows-10-with-configuration-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-sccm/get-started-with-configuration-manager",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/integrate-configuration-manager-with-mdt.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/integrate-configuration-manager-with-mdt",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/prepare-for-zero-touch-installation-of-windows-10-with-configuration-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/prepare-for-zero-touch-installation-of-windows-10-with-configuration-manager",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/create-a-custom-windows-pe-boot-image-with-configuration-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/create-a-custom-windows-pe-boot-image-with-configuration-manager",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/add-a-windows-10-operating-system-image-using-configuration-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/add-a-windows-10-operating-system-image-using-configuration-manager",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/create-an-application-to-deploy-with-windows-10-using-configuration-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/create-an-application-to-deploy-with-windows-10-using-configuration-manager",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/add-drivers-to-a-windows-10-deployment-with-windows-pe-using-configuration-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/add-drivers-to-a-windows-10-deployment-with-windows-pe-using-configuration-manager",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/create-a-task-sequence-with-configuration-manager-and-mdt.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/create-a-task-sequence-with-configuration-manager-and-mdt",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/finalize-the-os-configuration-for-windows-10-deployment-with-configuration-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/finalize-the-os-configuration-for-windows-10-deployment-with-configuration-manager",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/deploy-windows-10-using-pxe-and-configuration-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/deploy-windows-10-using-pxe-and-configuration-manager",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/monitor-windows-10-deployment-with-configuration-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/deploy-windows-10-using-pxe-and-configuration-manager#procedures",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/refresh-a-windows-7-client-with-windows-10-using-configuration-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/refresh-a-windows-7-client-with-windows-10-using-configuration-manager",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/replace-a-windows-7-client-with-windows-10-using-configuration-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/replace-a-windows-7-client-with-windows-10-using-configuration-manager",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/upgrade-to-windows-10-with-configuraton-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/upgrade-to-windows-10-with-configuraton-manager",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/get-started-with-configuraton-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/get-started-with-configuraton-manager",
+"redirect_document_id": false
+},
+{
+"source_path": "windows/deployment/deploy-windows-sccm/deploy-windows-10-with-configuration-manager.md",
+"redirect_url": "https://docs.microsoft.com/windows/deployment/deploy-windows-cm/get-started-with-configuraton-manager",
+"redirect_document_id": false
+}
 ]
 }

.vscode/settings.json

@@ -1,5 +1,6 @@
 {
    "cSpell.words": [
+      "intune",
       "kovter",
       "kovter's",
       "poshspy"

browsers/edge/group-policies/new-tab-page-settings-gp.md

@@ -22,8 +22,8 @@ ms.topic: reference
 
 Microsoft Edge loads the default New tab page by default.  With the relevant New Tab policies, you can set a URL to load in the New Tab page and prevent users from making changes.  You can also load a blank page instead or let the users choose what loads. 
 
->[!NOTE]
+> [!NOTE]
->New tab pages do not load while running InPrivate mode. 
+> New tab pages do not load while running InPrivate mode. 
 
 ## Relevant group policies
 

browsers/edge/img-microsoft-edge-infographic-lg.md

@@ -9,6 +9,8 @@ ms.author: dansimp
 author: dansimp
 ---
 
+# Microsoft Edge Infographic
+
 Return to: [Browser: Microsoft Edge and Internet Explorer 11](enterprise-guidance-using-microsoft-edge-and-ie11.md)<br>
 Download image: [Total Economic Impact of Microsoft Edge: Infographic](https://www.microsoft.com/download/details.aspx?id=53892)
 

browsers/edge/includes/configure-autofill-include.md

@@ -3,7 +3,8 @@ author: eavena
 ms.author: eravena
 ms.date:  10/02/2018
 ms.reviewer: 
-audience: itpro
manager: dansimp
+audience: itpro
+manager: dansimp
 ms.prod: edge
 ms.topic: include
 ---
@@ -19,8 +20,8 @@ ms.topic: include
 |          Group Policy           |  MDM  | Registry |            Description            |                 Most restricted                  |
 |---------------------------------|:-----:|:--------:|-----------------------------------|:------------------------------------------------:|
 | Not configured<br>**(default)** | Blank |  Blank   | Users can choose to use Autofill. |                                                  |
-|            Disabled             |   0   |    no    |            Prevented.             | ![Most restricted value](../images/check-gn.png) |
+|            Disabled             |   0   |     0    |            Prevented.             | ![Most restricted value](../images/check-gn.png) |
-|             Enabled             |   1   |   yes    |             Allowed.              |                                                  |
+|             Enabled             |   1   |     1    |             Allowed.              |                                                  |
 
 ---
 

browsers/edge/includes/ie11-send-all-sites-not-in-site-list-include.md

@@ -13,8 +13,8 @@ ms.topic: include
 
 By default, all sites open the currently active browser. With this policy, you can automatically open all sites not included in the Enterprise Mode Site List in Microsoft Edge. When you enable this policy, you must also turn on the Internet Explorer\Use the Enterprise Mode IE website list policy and include at least one site in the Enterprise Mode Site List.
 
->[!NOTE]
+> [!NOTE]
->If you’ve also enabled the Microsoft Edge [Send all intranet sites to Internet Explorer 11](../available-policies.md#send-all-intranet-sites-to-internet-explorer-11) policy, all intranet sites continue to open in Internet Explorer 11.
+> If you’ve also enabled the Microsoft Edge [Send all intranet sites to Internet Explorer 11](../available-policies.md#send-all-intranet-sites-to-internet-explorer-11) policy, all intranet sites continue to open in Internet Explorer 11.
 
 You can find the group policy settings in the following location of the Group Policy Editor:
 

browsers/edge/managing-group-policy-admx-files.md

@@ -19,8 +19,8 @@ ms.date: 10/19/2018
 
 ADMX files, which are registry-based policy settings provide an XML-based structure for defining the display of the Administrative Template policy settings in the Group Policy Object Editor. The ADMX files replace ADM files, which used a different markup language. 
 
->[!NOTE] 
+> [!NOTE] 
->The administrative tools you use—Group Policy Object Editor and Group Policy Management Console—remain mostly unchanged. In the majority of situations, you won’t notice the presence of ADMX files during your day-to-day Group Policy administration tasks. 
+> The administrative tools you use—Group Policy Object Editor and Group Policy Management Console—remain mostly unchanged. In the majority of situations, you won’t notice the presence of ADMX files during your day-to-day Group Policy administration tasks. 
 
 Unlike ADM files, ADMX files are not stored in individual GPOs by default; however, this behavior supports less common scenarios. For domain-based enterprises, you can create a central store location of ADMX files accessible by anyone with permission to create or edit GPOs. Group Policy tools continue to recognize other earlier ADM files you have in your existing environment. The Group Policy Object Editor automatically reads and displays Administrative Template policy settings from both the ADMX and ADM files.
 

browsers/enterprise-mode/set-up-enterprise-mode-portal.md

@@ -35,8 +35,8 @@ You must download the deployment folder (**EMIEWebPortal/**), which includes all
 
 2. Install the Node.js® package manager, [npm](https://www.npmjs.com/).
 
-    >[!Note]   
+    > [!NOTE]   
-    >You need to install the npm package manager to replace all the third-party libraries we removed to make the Enterprise Mode Site List Portal open-source.
+    > You need to install the npm package manager to replace all the third-party libraries we removed to make the Enterprise Mode Site List Portal open-source.
 
 3. Open File Explorer and then open the **EMIEWebPortal/** folder.
 
@@ -105,8 +105,8 @@ Create a new Application Pool and the website, by using the IIS Manager.
 
 9. Double-click the **Authentication** icon, right-click on **Windows Authentication**, and then click **Enable**. 
 
-    >[!Note]
+    > [!NOTE]
-    >You must also make sure that **Anonymous Authentication** is marked as **Enabled**.
+    > You must also make sure that **Anonymous Authentication** is marked as **Enabled**.
 
 10. Return to the **<<i>website_name</i>> Home** pane, and double-click the **Connection Strings** icon.
 
@@ -116,8 +116,8 @@ Create a new Application Pool and the website, by using the IIS Manager.
 
     - **Initial catalog.** The name of your database.
 
-        >[!Note]
+        > [!NOTE]
-        >Step 3 of this topic provides the steps to create your database.
+        > Step 3 of this topic provides the steps to create your database.
 
 ## Step 3 - Create and prep your database
 Create a SQL Server database and run our custom query to create the Enterprise Mode Site List tables.
@@ -216,8 +216,8 @@ Register the EMIEScheduler tool and service for production site list changes.
 
 1. Open File Explorer and go to EMIEWebPortal.SchedulerService\EMIEWebPortal.SchedulerService in your deployment directory, and then copy the **App_Data**, **bin**, and **Logs** folders to a separate folder. For example, C:\EMIEService\.
  
-    >[!Important]
+    > [!IMPORTANT]
-    >If you can't find the **bin** and **Logs** folders, you probably haven't built the Visual Studio solution. Building the solution creates the folders and files.
+    > If you can't find the **bin** and **Logs** folders, you probably haven't built the Visual Studio solution. Building the solution creates the folders and files.
 
 2. In Visual Studio start the Developer Command Prompt as an administrator, and then change the directory to the location of the InstallUtil.exe file. For example, _C:\Windows\Microsoft.NET\Framework\v4.0.30319_.
 

browsers/enterprise-mode/turn-on-enterprise-mode-and-use-a-site-list.md

@@ -1,8 +1,8 @@
 Before you can use a site list with Enterprise Mode, you must turn the functionality on and set up the system for centralized control. By allowing
 centralized control, you can create one global list of websites that render using Enterprise Mode. Approximately 65 seconds after Internet Explorer 11 starts, it looks for a properly formatted site list. If a new site list if found, with a different version number than the active list, IE11 loads and uses the newer version. After the initial check, IE11 won’t look for an updated list again until you restart the browser.
 
->[!NOTE] 
+> [!NOTE]
->We recommend that you store and download your website list from a secure web server (https://), to help protect against data tampering. After the list is downloaded, it's stored locally on your employees' computers so if the centralized file location is unavailable, they can still use Enterprise Mode.
+> We recommend that you store and download your website list from a secure web server (https://), to help protect against data tampering. After the list is downloaded, it's stored locally on your employees' computers so if the centralized file location is unavailable, they can still use Enterprise Mode.
 
 **Group Policy**
 

browsers/internet-explorer/TOC.md

@@ -47,6 +47,7 @@
 #### [Import your Enterprise Mode site list to the Enterprise Mode Site List Manager](ie11-deploy-guide/import-into-the-enterprise-mode-site-list-manager.md)
 #### [Delete sites from your Enterprise Mode site list in the Enterprise Mode Site List Manager](ie11-deploy-guide/delete-sites-from-your-enterprise-mode-site-list-in-the-enterprise-mode-site-list-manager.md)
 #### [Remove all sites from your Enterprise Mode site list in the Enterprise Mode Site List Manager](ie11-deploy-guide/remove-all-sites-from-your-enterprise-mode-site-list-in-the-enterprise-mode-site-list-manager.md)
+#### [Review neutral sites for Internet Explorer mode using the Enterprise Mode Site List Manager](ie11-deploy-guide/review-neutral-sites-with-site-list-manager.md)
 ### [Use the Enterprise Mode Site List Portal](ie11-deploy-guide/use-the-enterprise-mode-portal.md)
 #### [Set up the Enterprise Mode Site List Portal](ie11-deploy-guide/set-up-enterprise-mode-portal.md)
 ##### [Use the Settings page to finish setting up the Enterprise Mode Site List Portal](ie11-deploy-guide/configure-settings-enterprise-mode-portal.md)

browsers/internet-explorer/ie11-deploy-guide/add-multiple-sites-to-enterprise-mode-site-list-using-the-version-2-schema-and-enterprise-mode-tool.md

@@ -7,7 +7,8 @@ author: dansimp
 ms.prod: ie11
 ms.assetid: da659ff5-70d5-4852-995e-4df67c4871dd
 ms.reviewer: 
-audience: itpro
manager: dansimp
+audience: itpro
+manager: dansimp
 ms.author: dansimp
 title: Add multiple sites to the Enterprise Mode site list using a file and the Enterprise Mode Site List Manager (schema v.2) (Internet Explorer 11 for IT Pros)
 ms.sitesec: library
@@ -62,15 +63,15 @@ Each XML file must include:
 
 The following is an example of what your XML file should look like when you’re done adding your sites. For more info about how to create your XML file, see [Enterprise Mode schema v.2 guidance](enterprise-mode-schema-version-2-guidance.md).
 
-```
+```xml
 <site-list version="205">
-    <!--- File creation header --->
+    <!-- File creation header -->
     <created-by>
         <tool>EnterpriseSitelistManager</tool>
         <version>10240</version>
         <date-created>20150728.135021</date-created>
     </created-by>
-    <!--- Begin Site List ---> 
+    <!-- Begin Site List --> 
     <site url="www.cpandl.com">
         <compat-mode>IE8Enterprise</compat-mode>
         <open-in>MSEdge</open-in>
@@ -115,8 +116,3 @@ After you’ve added all of your sites to the tool and saved the file to XML, yo
 - [Download the Enterprise Mode Site List Manager (schema v.2)](https://go.microsoft.com/fwlink/p/?LinkId=716853)
 - [Enterprise Mode schema v.2 guidance](enterprise-mode-schema-version-2-guidance.md)
  
-
- 
-
-
-

browsers/internet-explorer/ie11-deploy-guide/add-single-sites-to-enterprise-mode-site-list-using-the-version-2-enterprise-mode-tool.md

@@ -7,7 +7,8 @@ author: dansimp
 ms.prod: ie11
 ms.assetid: 513e8f3b-fedf-4d57-8d81-1ea4fdf1ac0b
 ms.reviewer: 
-audience: itpro
manager: dansimp
+audience: itpro
+manager: dansimp
 ms.author: dansimp
 title: Add sites to the Enterprise Mode site list using the Enterprise Mode Site List Manager (schema v.2) (Internet Explorer 11 for IT Pros)
 ms.sitesec: library
@@ -57,16 +58,20 @@ You can add individual sites to your compatibility list by using the Enterprise
 
 5. In conjunction with the compatibility mode, you'll need to use the **Open in** box to pick which browser opens the site.
 
-   -   **IE11**. Opens the site in IE11, regardless of which browser is opened by the employee.
+   -   **IE11**. Opens the site in IE11, regardless of which browser is opened by the employee. If you have enabled [Internet Explorer mode integration on Microsoft Edge](https://docs.microsoft.com/deployedge/edge-ie-mode), this option will open sites in Internet Explorer mode.
 
    -   **MSEdge**. Opens the site in Microsoft Edge, regardless of which browser is opened by the employee.
 
    -   **None**. Opens in whatever browser the employee chooses.
 
-6. Click **Save** to validate your website and to add it to the site list for your enterprise.<p>
+6. If you have enabled [Internet Explorer mode integration on Microsoft Edge](https://docs.microsoft.com/deployedge/edge-ie-mode), and you have sites that still need to opened in the standalone Internet Explorer 11 application, you can check the box for **Standalone IE**. This checkbox is only relevant when associated to 'Open in' IE11. Checking the box when 'Open In' is set to MSEdge or None will not change browser behavior.
+
+7. The checkbox **Allow Redirect** applies to the treatment of server side redirects. If you check this box, server side redirects will open in the browser specified by the open-in tag. For more information, see [here](https://docs.microsoft.com/internet-explorer/ie11-deploy-guide/enterprise-mode-schema-version-2-guidance#updated-schema-attributes).
+
+8. Click **Save** to validate your website and to add it to the site list for your enterprise.<p>
    If your site passes validation, it’s added to the global compatibility list. If the site doesn’t pass validation, you’ll get an error message explaining the problem. You’ll then be able to either cancel the site or ignore the validation problem and add it to your list anyway.
 
-7. On the **File** menu, go to where you want to save the file, and then click **Save to XML**.<p>
+9. On the **File** menu, go to where you want to save the file, and then click **Save to XML**.<p>
    You can save the file locally or to a network share. However, you must make sure you deploy it to the location specified in your registry key. For more information about the registry key, see [Turn on local control and logging for Enterprise Mode](turn-on-local-control-and-logging-for-enterprise-mode.md).
 
 ## Next steps

browsers/internet-explorer/ie11-deploy-guide/enable-and-disable-add-ons-using-administrative-templates-and-group-policy.md

@@ -81,8 +81,8 @@ Every add-on has a Class ID (CLSID) that you use to enable and disable specific
     
 2.  From the copied information, select and copy just the **Class ID** value.
 
-    >[!NOTE]
+    > [!NOTE]
-    >You want to copy the curly brackets as well as the CLSID: **{47833539-D0C5-4125-9FA8-0819E2EAAC93}**.
+    > You want to copy the curly brackets as well as the CLSID: **{47833539-D0C5-4125-9FA8-0819E2EAAC93}**.
 
 3.  Open the Group Policy Management Editor and go to: Computer Configuration\Policies\Administrative Templates\Windows Components\Internet Explorer\Security Features\Add-on Management.
 <br>**-OR-**<br>

browsers/internet-explorer/ie11-deploy-guide/group-policy-problems-ie11.md

@@ -20,7 +20,7 @@ ms.date: 07/27/2017
 If you're having problems with Group Policy and Internet Explorer 11, or if you're looking for high-level information about the concepts and techniques used to troubleshoot Group Policy, as well as links to detailed reference topics, procedures, and troubleshooting scenario guides, see [Group Policy Analysis and Troubleshooting Overview](https://go.microsoft.com/fwlink/p/?LinkId=279872).
 
 ## Group Policy Object-related Log Files
-You can use the Event Viewer to review Group Policy-related messages in the **Windows Logs**, **System** file. All of the Group Policy-related events are shown with a source of **GroupPolicy**. For more information about the Event Viewer, see [What information appears in event logs? (Event Viewer)](https://go.microsoft.com/fwlink/p/?LinkId=294917).
+You can use the Event Viewer to review Group Policy-related messages in the **Windows Logs**, **System** file. All of the Group Policy-related events are shown with a source of **GroupPolicy**
 
  
 

browsers/internet-explorer/ie11-deploy-guide/ie11-delivery-through-automatic-updates.md

@@ -37,8 +37,8 @@ current version of Internet Explorer.
 
 Internet Explorer 11 replaces Internet Explorer 8, Internet Explorer 9, or Internet Explorer 10. If you decide you don’t want Internet Explorer 11, and you’re running Windows 7 SP1 or Windows Server 2008 R2 with SP1, you can uninstall it from the **View installed updates** section of the **Uninstall an update** page of the Control Panel.
 
->[!Note]
+> [!NOTE]
->If a user installs Internet Explorer 11 and then removes it, it won’t be re-offered to that computer through Automatic Updates. Instead, the user will have to manually re-install the app.
+> If a user installs Internet Explorer 11 and then removes it, it won’t be re-offered to that computer through Automatic Updates. Instead, the user will have to manually re-install the app.
 
 ## Internet Explorer 11 automatic upgrades
 
@@ -52,14 +52,14 @@ If you use Automatic Updates in your company, but want to stop your users from a
 
 -   **Download and use the Internet Explorer 11 Blocker Toolkit.**  Includes a Group Policy template and a script that permanently blocks Internet Explorer 11 from being offered by Windows Update or Microsoft Update as a high-priority update. You can download this kit from the [Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=40722).
 
-    >[!Note]
+    > [!NOTE]
-    >The toolkit won't stop users with local administrator accounts from manually installing Internet Explorer 11. Using this toolkit also prevents your users from receiving automatic upgrades from Internet Explorer 8, Internet Explorer 9, or Internet Explorer 10 to Internet Explorer 11. For more information, see the [Internet Explorer 11 Blocker Toolkit frequently asked questions](../ie11-faq/faq-ie11-blocker-toolkit.md).
+    > The toolkit won't stop users with local administrator accounts from manually installing Internet Explorer 11. Using this toolkit also prevents your users from receiving automatic upgrades from Internet Explorer 8, Internet Explorer 9, or Internet Explorer 10 to Internet Explorer 11. For more information, see the [Internet Explorer 11 Blocker Toolkit frequently asked questions](../ie11-faq/faq-ie11-blocker-toolkit.md).
 
 -   **Use an update management solution to control update deployment.**
     If you already use an update management solution, like [Windows Server Update Services (WSUS)](https://docs.microsoft.com/windows-server/administration/windows-server-update-services/get-started/windows-server-update-services-wsus) or the more advanced [Microsoft Endpoint Configuration Manager](https://go.microsoft.com/fwlink/?LinkID=276664), you should use that instead of the Internet Explorer Blocker Toolkit.
 
-    >[!Note]
+    > [!NOTE]
-    >If you use WSUS to manage updates, and Update Rollups are configured for automatic installation, Internet Explorer will automatically install throughout your company. This scenario is discussed in detail in the Knowledge Base article [here](https://support.microsoft.com/kb/946202).
+    > If you use WSUS to manage updates, and Update Rollups are configured for automatic installation, Internet Explorer will automatically install throughout your company. This scenario is discussed in detail in the Knowledge Base article [here](https://support.microsoft.com/kb/946202).
 
 Additional information on Internet Explorer 11, including a Readiness Toolkit, technical overview, in-depth feature summary, and Internet Explorer 11 download is available on the [Internet Explorer 11 page of the Microsoft Edge IT Center](https://technet.microsoft.com/microsoft-edge/dn262703.aspx).
 
@@ -81,13 +81,13 @@ Internet Explorer 11 will be released to WSUS as an Update Rollup package. There
 4. Click the rule that automatically approves an update that is classified as
    Update Rollup, and then click **Edit.**
 
-   >[!Note]
+   > [!NOTE]
-   >If you don’t see a rule like this, you most likely haven’t configured WSUS to automatically approve Update Rollups for installation. In this situation, you don’t have to do anything else.
+   > If you don’t see a rule like this, you most likely haven’t configured WSUS to automatically approve Update Rollups for installation. In this situation, you don’t have to do anything else.
 
 5. Click the **Update Rollups** property under the **Step 2: Edit the properties (click an underlined value)** section.
 
-   >[!Note]
+   > [!NOTE]
-   >The properties for this rule will resemble the following:<ul><li>When an update is in Update Rollups</li><li>Approve the update for all computers</li></ul>
+   > The properties for this rule will resemble the following:<ul><li>When an update is in Update Rollups</li><li>Approve the update for all computers</li></ul>
 
 6. Clear the **Update Rollup** check box, and then click **OK**.
 
@@ -101,12 +101,12 @@ Internet Explorer 11 will be released to WSUS as an Update Rollup package. There
 
 11. Expand *ComputerName*, expand **Updates**, and then click **All Updates**.
 
-12. Choose **Unapproved** in the **Approval**drop down box.
+12. Choose **Unapproved** in the **Approval** drop down box.
 
 13. Check to make sure that Microsoft Internet Explorer 11 is listed as an unapproved update.
 
-    >[!Note]
+    > [!NOTE]
-    >There may be multiple updates, depending on the imported language and operating system updates.
+    > There may be multiple updates, depending on the imported language and operating system updates.
 
 **Optional**
 
@@ -126,8 +126,8 @@ If you need to reset your Update Rollups packages to auto-approve, do this:
 
 7.  Click **OK** to close the **Automatic Approvals** dialog box.
 
->[!Note]
+> [!NOTE]
->Because auto-approval rules are only evaluated when an update is first imported into WSUS, turning this rule back on after the Internet Explorer 11 update has been imported and synchronized to the server won’t cause this update to be auto-approved.
+> Because auto-approval rules are only evaluated when an update is first imported into WSUS, turning this rule back on after the Internet Explorer 11 update has been imported and synchronized to the server won’t cause this update to be auto-approved.
 
 
 ## Additional resources

browsers/internet-explorer/ie11-deploy-guide/img-ie11-docmode-lg.md

@@ -9,6 +9,8 @@ manager: dansimp
 ms.author: dansimp
 ---
 
+# Full-sized flowchart detailing how document modes are chosen in IE11
+
 Return to: [Deprecated document modes and Internet Explorer 11](deprecated-document-modes.md)<br>
 
 <p style="overflow: auto;">

browsers/internet-explorer/ie11-deploy-guide/review-neutral-sites-with-site-list-manager.md

@@ -0,0 +1,47 @@
+---
+ms.localizationpriority: medium
+ms.mktglfcycl: deploy
+ms.pagetype: appcompat
+description: How to use Site List Manager to review neutral sites for IE mode
+author: dansimp
+ms.prod: ie11
+ms.assetid: f4dbed4c-08ff-40b1-ab3f-60d3b6e8ec9b
+ms.reviewer: 
+audience: itpro
+manager: dansimp
+ms.author: dansimp
+title: Review neutral sites for Internet Explorer mode using the Enterprise Mode Site List Manager
+ms.sitesec: library
+ms.date: 04/02/2020
+---
+
+# Review neutral sites for Internet Explorer mode using the Enterprise Mode Site List Manager
+
+**Applies to:**
+
+- Windows 10
+- Windows 8
+- Windows Server 2012 R2
+- Microsoft Edge version 77 or later
+
+> [!NOTE]
+> This feature is available on the Enterprise Mode Site List Manager version 11.0.
+
+## Overview
+
+While converting your site from v.1 schema to v.2 schema using the latest version of the Enterprise Mode Site List Manager, sites with the *doNotTransition=true* in v.1 convert to *open-in=None* in the v.2 schema, which is characterized as a "neutral site". This is the expected behavior for conversion unless you are using Internet Explorer mode (IE mode). When IE mode is enabled, only authentication servers that are used for modern and legacy sites should be set as neutral sites. For more information, see [Configure neutral sites](https://docs.microsoft.com/deployedge/edge-ie-mode-sitelist#configure-neutral-sites). Otherwise, a site meant to open in Edge might potentially be tagged as neutral, which results in inconsistent experiences for users.
+
+The Enterprise Mode Site List Manager provides the ability to flag sites that are listed as neutral sites, but might have been added in error. This check is automatically performed when you are converting from v.1 to v.2 through the tool. This check might flag sites even if there was no prior schema conversion.
+
+## Flag neutral sites
+
+To identify neutral sites to review:
+
+1. In the Enterprise Mode Site List Manager (schema v.2), click **File > Flag neutral sites**.
+2. If selecting this option has no effect, there are no sites that needs to be reviewed. Otherwise, you will see a message **"Engine neutral sites flagged for review"**. When a site is flagged, you can assess if the site needs to be removed entirely, or if it needs the open-in attribute changed from None to MSEdge.
+3. If you believe that a flagged site is correctly configured, you can edit the site entry and click on **"Clear Flag"**. Once you select that option for a site, it will not be flagged again.
+
+## Related topics
+
+- [About IE Mode](https://docs.microsoft.com/deployedge/edge-ie-mode)
+- [Configure neutral sites](https://docs.microsoft.com/deployedge/edge-ie-mode-sitelist#configure-neutral-sites)

browsers/internet-explorer/ie11-deploy-guide/search-your-enterprise-mode-site-list-in-the-enterprise-mode-site-list-manager.md

@@ -31,7 +31,7 @@ You can search to see if a specific site already appears in your global Enterpri
  **To search your compatibility list**
 
 - From the Enterprise Mode Site List Manager, type part of the URL into the **Search** box.<p>
-  The search query searches all of the text. For example, entering *“micro”* will return results like, www.microsoft.com, microsoft.com, and microsoft.com/images. Wildcard characters aren’t supported.
+  The search query searches all of the text. For example, entering *“micro”* will return results like, `www.microsoft.com`, `microsoft.com`, and `microsoft.com/images`. Wildcard characters aren’t supported.
 
 ## Related topics
 - [Download the Enterprise Mode Site List Manager (schema v.2)](https://go.microsoft.com/fwlink/p/?LinkId=716853)

browsers/internet-explorer/ie11-deploy-guide/set-up-enterprise-mode-portal.md

@@ -36,8 +36,8 @@ You must download the deployment folder (**EMIEWebPortal/**), which includes all
 
 2. Install the Node.js® package manager, [npm](https://www.npmjs.com/).
 
-    >[!Note]   
+    > [!NOTE]   
-    >You need to install the npm package manager to replace all the third-party libraries we removed to make the Enterprise Mode Site List Portal open-source.
+    > You need to install the npm package manager to replace all the third-party libraries we removed to make the Enterprise Mode Site List Portal open-source.
 
 3. Open File Explorer and then open the **EMIEWebPortal/** folder.
 
@@ -49,8 +49,8 @@ You must download the deployment folder (**EMIEWebPortal/**), which includes all
 
 6. Go back up a directory, open the solution file **EMIEWebPortal.sln** in Visual Studio, open **Web.config** from **EMIEWebPortal/** folder, and replace MSIT-LOB-COMPAT with your server name hosting your database, replace LOBMerged with your database name, and build the entire solution.
 
-      >[!Note]
+      > [!NOTE]
-      >Step 3 of this topic provides the steps to create your database.
+      > Step 3 of this topic provides the steps to create your database.
 
 7. Copy the contents of the **EMIEWebPortal/** folder to a dedicated folder on your file system. For example, _D:\EMIEWebApp_. In a later step, you'll designate this folder as your website in the IIS Manager.
 
@@ -109,8 +109,8 @@ Create a new Application Pool and the website, by using the IIS Manager.
 
 9. Double-click the **Authentication** icon, right-click on **Windows Authentication**, and then click **Enable**. 
 
-    >[!Note]
+    > [!NOTE]
-    >You must also make sure that **Anonymous Authentication** is marked as **Enabled**.
+    > You must also make sure that **Anonymous Authentication** is marked as **Enabled**.
 
 ## Step 3 - Create and prep your database
 Create a SQL Server database and run our custom query to create the Enterprise Mode Site List tables.
@@ -209,8 +209,8 @@ Register the EMIEScheduler tool and service for production site list changes.
 
 1. Open File Explorer and go to EMIEWebPortal.SchedulerService\EMIEWebPortal.SchedulerService in your deployment directory, and then copy the **App_Data**, **bin**, and **Logs** folders to a separate folder. For example, C:\EMIEService\.
  
-    >[!Important]
+    > [!IMPORTANT]
-    >If you can't find the **bin** and **Logs** folders, you probably haven't built the Visual Studio solution. Building the solution creates the folders and files.
+    > If you can't find the **bin** and **Logs** folders, you probably haven't built the Visual Studio solution. Building the solution creates the folders and files.
 
 2. In Visual Studio start the Developer Command Prompt as an administrator, and then change the directory to the location of the InstallUtil.exe file. For example, _C:\Windows\Microsoft.NET\Framework\v4.0.30319_.
 

browsers/internet-explorer/ie11-deploy-guide/tips-and-tricks-to-manage-ie-compatibility.md

@@ -85,8 +85,8 @@ To see if the site works in the Internet Explorer 5, Internet Explorer 7, Intern
 
 -   Run the site in each document mode until you find the mode in which the site works.
  
-    >[!NOTE]
+    > [!NOTE]
-    >You will need to make sure the User agent string dropdown matches the same browser version as the Document mode dropdown. For example, if you were testing to see if the site works in Internet Explorer 10, you should update the Document mode dropdown to 10 and the User agent string dropdown to Internet Explorer 10.
+    > You will need to make sure the User agent string dropdown matches the same browser version as the Document mode dropdown. For example, if you were testing to see if the site works in Internet Explorer 10, you should update the Document mode dropdown to 10 and the User agent string dropdown to Internet Explorer 10.
 
 -   If you find a mode in which your site works, you will need to add the site  domain, sub-domain, or URL to the Enterprise Mode Site List for the document mode in which the site works, or ask the IT administrator to do so. You can add the *x-ua-compatible* meta tag or HTTP header as well.
 
@@ -116,8 +116,8 @@ If IE8 Enterprise Mode doesn't work, IE7 Enterprise Mode will give you the Compa
 
 If the site works, inform the IT administrator that the site needs to be added to the IE7 Enterprise Mode section.\
 
->[!NOTE]
+> [!NOTE]
->Adding the same Web path to the Enterprise Mode and sections of the Enterprise Mode Site List will not work, but we will address this in a future update.
+> Adding the same Web path to the Enterprise Mode and sections of the Enterprise Mode Site List will not work, but we will address this in a future update.
 
 ### Update the site for modern web standards
 

browsers/internet-explorer/ie11-deploy-guide/turn-on-enterprise-mode-and-use-a-site-list.md

@@ -28,8 +28,8 @@ ms.localizationpriority: medium
 
 Before you can use a site list with Enterprise Mode, you need to turn the functionality on and set up the system for centralized control. By allowing centralized control, you can create one global list of websites that render using Enterprise Mode. Approximately 65 seconds after Internet Explorer 11 starts, it looks for a properly formatted site list. If a new site list if found, with a different version number than the active list, IE11 loads and uses the newer version. After the initial check, IE11 won’t look for an updated list again until you restart the browser.
 
->[!NOTE]
+> [!NOTE]
->We recommend that you store and download your website list from a secure web server (https://), to help protect against data tampering. After the list is downloaded, it's stored locally on your employees' computers so if the centralized file location is unavailable, they can still use Enterprise Mode.
+> We recommend that you store and download your website list from a secure web server (https://), to help protect against data tampering. After the list is downloaded, it's stored locally on your employees' computers so if the centralized file location is unavailable, they can still use Enterprise Mode.
 
  **To turn on Enterprise Mode using Group Policy**
 
@@ -63,9 +63,4 @@ Before you can use a site list with Enterprise Mode, you need to turn the functi
 - [Download the Enterprise Mode Site List Manager (schema v.1)](https://go.microsoft.com/fwlink/p/?LinkID=394378)
 - [Add multiple sites to the Enterprise Mode site list using a file and the Enterprise Mode Site List Manager (schema v.1)](add-multiple-sites-to-enterprise-mode-site-list-using-the-version-1-schema-and-enterprise-mode-tool.md)
 - [Add multiple sites to the Enterprise Mode site list using a file and the Enterprise Mode Site List Manager (schema v.2)](add-multiple-sites-to-enterprise-mode-site-list-using-the-version-2-schema-and-enterprise-mode-tool.md)
- 
-
- 
-
-
 

browsers/internet-explorer/ie11-deploy-guide/use-the-enterprise-mode-site-list-manager.md

@@ -26,7 +26,7 @@ ms.date: 12/04/2017
 -   Windows Server 2012 R2
 -   Windows Server 2008 R2 with Service Pack 1 (SP1)
 
-Enterprise Mode is a compatibility mode that runs on Internet Explorer 11, letting websites render using a modified browser configuration that’s designed to emulate either Windows Internet Explorer 8 or Windows Internet Explorer 7, avoiding the common compatibility problems associated with web apps written and tested on older versions of Internet Explorer.
+Enterprise Mode is a compatibility mode that runs on Internet Explorer 11, letting websites render using a modified browser configuration that's designed to emulate either Windows Internet Explorer 8 or Windows Internet Explorer 7, avoiding the common compatibility problems associated with web apps written and tested on older versions of Internet Explorer.
 
 You can use IE11 and the Enterprise Mode Site List Manager to add individual website domains and domain paths and to specify whether the site renders using Enterprise Mode or the default mode.
 
@@ -49,12 +49,14 @@ The following topics give you more information about the things that you can do
 |[Add multiple sites to the Enterprise Mode site list using a file and the Enterprise Mode Site List Manager (schema v.1)](add-multiple-sites-to-enterprise-mode-site-list-using-the-version-1-schema-and-enterprise-mode-tool.md) |How to add several websites to your site list at the same time, using a text or XML file and the WEnterprise Mode Site List Manager (schema v.1). |
 |[Edit the Enterprise Mode site list using the Enterprise Mode Site List Manager](edit-the-enterprise-mode-site-list-using-the-enterprise-mode-site-list-manager.md) |How to edit the compatibility mode for specific websites.<p>This topic applies to both versions of the Enterprise Mode Site List Manager. |
 |[Fix validation problems using the Enterprise Mode Site List Manager](fix-validation-problems-using-the-enterprise-mode-site-list-manager.md) |How to fix common site list validation errors.<p>This topic applies to both versions of the Enterprise Mode Site List Manager. |
+|[Review neutral sites for Internet Explorer mode using the Enterprise Mode Site List Manager](review-neutral-sites-with-site-list-manager.md) |How to flag sites listed as neutral, to ensure that they are intentional and not a result of schema conversion. This topic applies to the Enterprise Mode Site List Manager version 11.0 or later. |
 |[Search your Enterprise Mode site list in the Enterprise Mode Site List Manager](search-your-enterprise-mode-site-list-in-the-enterprise-mode-site-list-manager.md) |How to look to see if a site is already in your global Enterprise Mode site list.<p>This topic applies to both versions of the Enterprise Mode Site List Manager. |
 |[Save your site list to XML in the Enterprise Mode Site List Manager](save-your-site-list-to-xml-in-the-enterprise-mode-site-list-manager.md) |How to save a site list as XML, so you can deploy and use it with your managed systems.<p>This topic applies to both versions of the Enterprise Mode Site List Manager. |
 |[Export your Enterprise Mode site list from the Enterprise Mode Site List Manager](export-your-enterprise-mode-site-list-from-the-enterprise-mode-site-list-manager.md) |How to export your site list so you can transfer your data and contents to someone else.<p>This topic applies to both versions of the Enterprise Mode Site List Manager. |
 |[Import your Enterprise Mode site list to the Enterprise Mode Site List Manager](import-into-the-enterprise-mode-site-list-manager.md) |How to import your site list to replace a corrupted or out-of-date list.<p>This topic applies to both versions of the Enterprise Mode Site List Manager. |
 |[Delete sites from your Enterprise Mode site list in the Enterprise Mode Site List Manager](delete-sites-from-your-enterprise-mode-site-list-in-the-enterprise-mode-site-list-manager.md) |How to delete a website from your site list.<p>This topic applies to both versions of the Enterprise Mode Site List Manager. |
 |[Remove all sites from your Enterprise Mode site list in the Enterprise Mode Site List Manager](remove-all-sites-from-your-enterprise-mode-site-list-in-the-enterprise-mode-site-list-manager.md) |How to delete all of the websites in a site list.<p>This topic applies to both versions of the Enterprise Mode Site List Manager. |
+| [Review neutral sites for Internet Explorer mode using the Enterprise Mode Site List Manager](review-neutral-sites-with-site-list-manager.md)|How to flag sites listed as neutral, to ensure that they are intentional and not a result of schema conversion.<p> This topic applies to the latest version of the Enterprise Mode Site List Manager.
 
 ## Related topics
 

browsers/internet-explorer/ie11-deploy-guide/user-interface-problems-with-ie11.md

@@ -46,14 +46,6 @@ For IE11, the UI has been changed to provide just the controls needed to support
 ## Where did the search box go?
 IE11 uses the **One Box** feature, which lets users type search terms directly into the **Address bar**. Any text entered into the **Address bar** that doesn't appear to be a URL is automatically sent to the currently selected search provider.
 
->[!NOTE]
+> [!NOTE]
->Depending on how you've set up your intranet search, the text entry might resolve to an intranet site. For more information about this, see  [Intranet problems with Internet Explorer 11](intranet-problems-and-ie11.md).
+> Depending on how you've set up your intranet search, the text entry might resolve to an intranet site. For more information about this, see  [Intranet problems with Internet Explorer 11](intranet-problems-and-ie11.md).
-
- 
-
- 
-
- 
-
-
 

browsers/internet-explorer/ie11-deploy-guide/using-ieak11-to-create-install-packages.md

@@ -30,7 +30,7 @@ Before you begin, you should:
 
 -   **Check the operating system requirements.** Check that the requirements for the computer you're building your installation package from, and the computers you're installing IE11 to, all meet the system requirements for IEAK 11 and IE11. For Internet Explorer requirements, see [System requirements and language support for Internet Explorer 11 (IE11)](system-requirements-and-language-support-for-ie11.md). For IEAK 11 requirements, see [Internet Explorer Administration Kit 11 (IEAK 11) - Administration Guide for IT Pros](../ie11-ieak/index.md).
 
--   **Decide on your distribution method.** Decide how to distribute your custom installation package: Windows Update, System Center System Center 2012 R2 Configuration Manager, or your network.
+-   **Decide on your distribution method.** Decide how to distribute your custom installation package: Windows Update, Microsoft Endpoint Configuration Manager, or your network.
 
 -   **Gather URLs and branding and custom graphics.** Collect the URLs for your company's own **Home**, **Search**, and **Support** pages, plus any custom branding and graphic files for the browser toolbar button and the **Favorites** list icons.
 

browsers/internet-explorer/ie11-deploy-guide/what-is-the-internet-explorer-11-blocker-toolkit.md

@@ -29,8 +29,8 @@ ms.date: 05/10/2018
 
 The Internet Explorer 11 Blocker Toolkit lets you turn off the automatic delivery of IE11 through the **Automatic Updates** feature of Windows Update.
 
->[!IMPORTANT]
+> [!IMPORTANT]
->The IE11 Blocker Toolkit does not stop users from manually installing IE11 from the [Microsoft Download Center](https://go.microsoft.com/fwlink/p/?linkid=327753). Also, even if you have installed previous versions of the toolkit before, like for Internet Explorer 10, you still need to install this version to prevent the installation of IE11.
+> The IE11 Blocker Toolkit does not stop users from manually installing IE11 from the [Microsoft Download Center](https://go.microsoft.com/fwlink/p/?linkid=327753). Also, even if you have installed previous versions of the toolkit before, like for Internet Explorer 10, you still need to install this version to prevent the installation of IE11.
 
 ## Install the toolkit
 
@@ -69,13 +69,13 @@ If you use Automatic Updates in your company, but want to stop your users from a
 
 -   **Download and use the Internet Explorer 11 Blocker Toolkit.**  Includes a Group Policy template and a script that permanently blocks Internet Explorer 11 from being offered by Windows Update or Microsoft Update as a high-priority update. You can download this kit from the [Microsoft Download Center](https://www.microsoft.com/download/details.aspx?id=40722).
 
-    >[!NOTE]
+    > [!NOTE]
     >The toolkit won't stop users with local administrator accounts from manually installing Internet Explorer 11. Using this toolkit also prevents your users from receiving automatic upgrades from Internet Explorer 8, Internet Explorer 9, or Internet Explorer 10 to Internet Explorer 11. For more information, see the [Internet Explorer 11 Blocker Toolkit frequently asked questions](https://docs.microsoft.com/internet-explorer/ie11-faq/faq-for-it-pros-ie11).
 
 -   **Use an update management solution to control update deployment.** If you already use an update management solution, like [Windows Server Update Services (WSUS)](https://docs.microsoft.com/windows-server/administration/windows-server-update-services/get-started/windows-server-update-services-wsus) or the more advanced [System Center 2012 Configuration Manager](https://go.microsoft.com/fwlink/?LinkID=276664), you should use that instead of the Internet Explorer Blocker Toolkit.
 
->[!NOTE]
+> [!NOTE]
->If you use WSUS to manage updates, and Update Rollups are configured for automatic installation, Internet Explorer will automatically install throughout your company.
+> If you use WSUS to manage updates, and Update Rollups are configured for automatic installation, Internet Explorer will automatically install throughout your company.
 
 
 ### Prevent automatic installation of Internet Explorer 11 with WSUS
@@ -90,13 +90,13 @@ Internet Explorer 11 will be released to WSUS as an Update Rollup package. There
 
 4.  Click the rule that automatically approves an update that is classified as Update Rollup, and then click **Edit.**
 
-    >[!NOTE]
+    > [!NOTE]
-    >If you don’t see a rule like this, you most likely haven’t configured WSUS to automatically approve Update Rollups for installation. In this situation, you don’t have to do anything else.
+    > If you don’t see a rule like this, you most likely haven’t configured WSUS to automatically approve Update Rollups for installation. In this situation, you don’t have to do anything else.
 
 5.  Click the **Update Rollups** property under the **Step 2: Edit the properties (click an underlined value)** section.
 
-    >[!NOTE]
+    > [!NOTE]
-    >The properties for this rule will resemble the following:<ul><li>When an update is in Update Rollups</li><li>Approve the update for all computers</li></ul>
+    > The properties for this rule will resemble the following:<ul><li>When an update is in Update Rollups</li><li>Approve the update for all computers</li></ul>
 
 6.  Clear the **Update Rollup** check box, and then click **OK**.
 
@@ -116,8 +116,8 @@ After the new Internet Explorer 11 package is available for download, you should
 
 6.  Check to make sure that Microsoft Internet Explorer 11 is listed as an unapproved update.
 
->[!NOTE]
+> [!NOTE]
->There may be multiple updates, depending on the imported language and operating system updates.
+> There may be multiple updates, depending on the imported language and operating system updates.
 
 ### Optional - Reset update rollups packages to auto-approve
 
@@ -135,8 +135,8 @@ After the new Internet Explorer 11 package is available for download, you should
 
 7.  Click **OK** to close the **Automatic Approvals** dialog box.
 
->[!NOTE]
+> [!NOTE]
->Because auto-approval rules are only evaluated when an update is first imported into WSUS, turning this rule back on after the Internet Explorer 11 update has been imported and synchronized to the server won’t cause this update to be auto-approved.
+> Because auto-approval rules are only evaluated when an update is first imported into WSUS, turning this rule back on after the Internet Explorer 11 update has been imported and synchronized to the server won’t cause this update to be auto-approved.
 
 
 

browsers/internet-explorer/ie11-faq/faq-ieak11.md

@@ -36,22 +36,22 @@ You can customize and install IEAK 11 on the following supported operating syste
 
 -   Windows Server 2008 R2 Service Pack 1 (SP1)
 
->[!Note]
+> [!NOTE]
->IEAK 11 does not support building custom packages for Windows RT.
+> IEAK 11 does not support building custom packages for Windows RT.
 
 
 **What can I customize with IEAK 11?**
 
 The IEAK 11 enables you to customize branding and settings for Internet Explorer 11. For PCs running Windows 7, the custom package also includes the Internet Explorer executable.
 
->[!Note]
+> [!NOTE]
->Internet Explorer 11 is preinstalled on PCs running Windows 8. Therefore, the executable is not included in the customized package.
+> Internet Explorer 11 is preinstalled on PCs running Windows 8. Therefore, the executable is not included in the customized package.
 
 **Can IEAK 11 build custom Internet Explorer 11 packages in languages other than the language of the in-use IEAK 11 version?**
 Yes. You can use IEAK 11 to build custom Internet Explorer 11 packages in any of the supported 24 languages. You'll select the language for the custom package on the Language Selection page of the customization wizard.
 
->[!Note]
+> [!NOTE]
->IEAK 11 is available in 24 languages but can build customized Internet Explorer 11 packages in all languages of the supported operating systems. To download IEAK 11, see [Internet Explorer Administration Kit (IEAK) information and downloads](../ie11-ieak/ieak-information-and-downloads.md).
+> IEAK 11 is available in 24 languages but can build customized Internet Explorer 11 packages in all languages of the supported operating systems. To download IEAK 11, see [Internet Explorer Administration Kit (IEAK) information and downloads](../ie11-ieak/ieak-information-and-downloads.md).
 
 **Q: Is there a version of the Internet Explorer Administration Kit (IEAK) supporting IE11?**<br>
 Yes. The Internet Explorer Administration Kit 11 (IEAK 11) is available for download. IEAK 11 lets you create custom versions of IE11 for use in your organization. For more information, see the following resources:

browsers/internet-explorer/ie11-ieak/troubleshooting-custom-browser-pkg-ieak11.md

@@ -98,14 +98,14 @@ Pressing the **F1** button on the **Automatic Version Synchronization** page of
 ## Certificate installation does not work on IEAK 11
 IEAK 11 doesn't install certificates added using the Add a Root Certificate page of the Internet Explorer Customization Wizard 11. Administrators can manually install certificates using the Certificates Microsoft Management Console snap-in (Certmgr.msc) or using the command-line tool, Certificate Manager (Certmgr.exe).
 
->[!NOTE]
+> [!NOTE]
->This applies only when using the External licensing mode of IEAK 11.
+> This applies only when using the External licensing mode of IEAK 11.
 
 ## The Additional Settings page appears in the wrong language when using a localized version of IEAK 11
 When using IEAK 11 in other languages, the settings on the Additional Settings page appear in the language of the target platform, regardless of the IEAK 11 language.
 
->[!NOTE]
+> [!NOTE]
->This applies only when using the Internal licensing mode of IEAK 11.
+> This applies only when using the Internal licensing mode of IEAK 11.
 
 To work around this issue, run the customization wizard following these steps:
 1. On the **Language Selection** page, select the language that matches the language of your installed IEAK 11.

browsers/internet-explorer/ie11-ieak/what-ieak-can-do-for-you.md

@@ -32,8 +32,8 @@ IEAK 10 and newer includes the ability to install using one of the following ins
 - Internal
 - External
 
->[!NOTE]
+> [!NOTE]
->IEAK 11 works in network environments, with or without Microsoft Active Directory service.
+> IEAK 11 works in network environments, with or without Microsoft Active Directory service.
 
 
 ### Corporations

browsers/internet-explorer/kb-support/clear-ie-cache-from-command-line.md

@@ -9,7 +9,7 @@ ms.reviewer: ramakoni, DEV_Triage
 ms.prod: internet-explorer
 ms.technology:
 ms.topic: kb-support
-ms.custom: CI=111020
+ms.custom: CI=111026
 ms.localizationpriority: Normal
 # localization_priority: medium
 # ms.translationtype: MT
@@ -71,10 +71,18 @@ The batch file offers the following options:
 
 **Contents of the batch file**
 
-```console
+```dos
 @echo off
-::  AxelR Test Batch
+# This sample script is not supported under any Microsoft standard support program or service. 
-::  tested on Windows 8 + IE10, Windows7 + IE9
+# The sample script is provided AS IS without warranty of any kind. Microsoft further disclaims 
+# all implied warranties including, without limitation, any implied warranties of merchantability 
+# or of fitness for a particular purpose. The entire risk arising out of the use or performance of 
+# the sample scripts and documentation remains with you. In no event shall Microsoft, its authors, 
+# or anyone else involved in the creation, production, or delivery of the scripts be liable for any 
+# damages whatsoever (including, without limitation, damages for loss of business profits, business 
+# interruption, loss of business information, or other pecuniary loss) arising out of the use of or 
+# inability to use the sample scripts or documentation, even if Microsoft has been advised of the 
+# possibility of such damages
 
 :home
 cls
@@ -83,55 +91,33 @@ echo Delete IE History
 echo Please select the task you wish to run.
 echo Pick one:
 echo.
-echo  1. Delete Non-trusted web History(low level hidden clean up)
+echo  1. Delete History
-echo  2. Delete History
+echo  2. Delete Cookies
-echo  3. Delete Cookies
+echo  3. Delete Temporary Internet Files
-echo  4. Delete Temporary Internet Files
+echo  4. Delete Form Data
-echo  5. Delete Form Data
+echo  5. Delete Stored Passwords
-echo  6. Delete Stored Passwords
+echo  6. Delete All
-echo  7. Delete All
+echo  7. Delete All "Also delete files and settings stored by add-ons"
-echo  8. Delete All "Also delete files and settings stored by add-ons"
+echo  8. Delete IE10 and 9 Temporary Internet Files
-echo  9. Delete IE10 and 9 Temporary Internet Files
+echo  9. Reset IE Settings
-echo  10. Reset IE Settings
+echo  00. EXIT
-echo  77. EXIT
 :choice
 Echo Hit a number [1-10] and press enter.
 set /P CH=[1-10]
 
-if "%CH%"=="1" set x=del /s /q C:\Users\%username%\AppData\Local\Microsoft\Windows\History\low\* /ah
+if "%CH%"=="1" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 1
-if "%CH%"=="2" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 1
+if "%CH%"=="2" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 2
-if "%CH%"=="3" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 2
+if "%CH%"=="3" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 8
-if "%CH%"=="4" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 8
+if "%CH%"=="4" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 16
-if "%CH%"=="5" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 16
+if "%CH%"=="5" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 32
-if "%CH%"=="6" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 32
+if "%CH%"=="6" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 255
-if "%CH%"=="7" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 255
+if "%CH%"=="7" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 4351
-if "%CH%"=="8" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 4351
+if "%CH%"=="8" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 9
-if "%CH%"=="9" set x=RunDll32.exe InetCpl.cpl,ClearMyTracksByProcess 9
+if "%CH%"=="9" set x=rundll32.exe inetcpl.cpl ResetIEtoDefaults
-if "%CH%"=="10" set x=rundll32.exe inetcpl.cpl ResetIEtoDefaults
+if "%CH%"=="00" goto quit
-if "%CH%"=="77" goto quit
 
 %x%
 
-goto Home
-
-::Temporary Internet Files > Delete files - To delete copies of web pages, images, and media
-::that  are saved for faster viewing.
-::Cookies > Delete cookies - To delete cookies, which are files that are stored on your computer by
-::websites to save preferences such as login information.
-::History > Delete history - To delete the history of the websites you have visited.
-::Form data > Delete forms - To delete all the saved information that you have typed into
-::forms.
-::Passwords > Delete passwords - To delete all the passwords that are automatically filled in
-::when you log on to a website that you've previously visited.
-::Delete all - To delete all of these listed items in one operation.
-
-::enter below in search/run to see Low  history dir if exists
-::C:\Users\%username%\AppData\Local\Microsoft\Windows\History\low
-
-::Delete all low (untrusted history) very hidden
-::this will clean any unlocked  files under the dir and not delete the dir structure
-::del /s /q low\* /ah ::del /s /q C:\Users\%username%\AppData\Local\Microsoft\Windows\History\low\* /ah
-
 goto Home
 :quit
 ```

devices/hololens/TOC.md

@@ -1,10 +1,11 @@
-# [HoloLens overview](index.md)
+# [Microsoft HoloLens](index.md)
 
-# Get Started with HoloLens 2
+# Get started with HoloLens 2
 ## [HoloLens 2 hardware](hololens2-hardware.md)
 ## [Get your HoloLens 2 ready to use](hololens2-setup.md)
 ## [Set up your HoloLens 2](hololens2-start.md)
 ## [HoloLens 2 fit and comfort FAQ](hololens2-fit-comfort-faq.md)
+## [Frequently asked questions about cleaning HoloLens 2 devices](hololens2-maintenance.md)
 ## [Supported languages for HoloLens 2](hololens2-language-support.md)
 ## [Getting around HoloLens 2](hololens2-basic-usage.md)
 
@@ -16,54 +17,59 @@
 ## [Install localized version of HoloLens (1st gen)](hololens1-install-localized.md)
 ## [Getting around HoloLens (1st gen)](hololens1-basic-usage.md)
 
-# Deploying HoloLens and Mixed Reality Apps in Commercial Environments
+# Deploy HoloLens and mixed-reality apps in commercial environments
-## [Deployment planning](hololens-requirements.md)
+## [Commercial features](hololens-commercial-features.md)
-## [Commercial feature overview](hololens-commercial-features.md)
+## [Deploy HoloLens in a commercial environment](hololens-requirements.md)
-## [Lincense Requriements](hololens-licenses-requirements.md)
+## [Determine what licenses you need](hololens-licenses-requirements.md)
-## [Commercial Infrastructure Guidance](hololens-commercial-infrastructure.md)
+## [Configure your network for HoloLens](hololens-commercial-infrastructure.md)
 ## [Unlock Windows Holographic for Business features](hololens1-upgrade-enterprise.md)
-## [Configure HoloLens using a provisioning package](hololens-provisioning.md)
+## [Use a provisioning package to configure HoloLens](hololens-provisioning.md)
 ## [Enroll HoloLens in MDM](hololens-enroll-mdm.md)
-## [Set up ring based updates for HoloLens](hololens-updates.md)
+## [Manage HoloLens updates](hololens-updates.md)
 ## [Enable Bitlocker device encryption for HoloLens](hololens-encryption.md)
 
 # Navigating Windows Holographic
 ## [Start menu and mixed reality home](holographic-home.md)
 ## [Use your voice with HoloLens](hololens-cortana.md)
-## [Find and save files](holographic-data.md)
+## [Find, open, and save files](holographic-data.md)
-## [Create, share, and view photos and video](holographic-photos-and-videos.md)
+## [Create mixed reality photos and videos](holographic-photos-and-videos.md)
 
 # User management and access management
-## [Accounts on HoloLens](hololens-identity.md)
+## [Manage user identity and sign-in for HoloLens](hololens-identity.md)
 ## [Share your HoloLens with multiple people](hololens-multiple-users.md)
-## [Set up HoloLens as a kiosk (single application access)](hololens-kiosk.md)
+## [Set up HoloLens as a kiosk for specific applications](hololens-kiosk.md)
-## [Set up limited application access](hololens-kiosk.md)
 
-# Holographic Applications
+# Holographic applications
-## [Try 3D Viewer](holographic-3d-viewer-beta.md)
+## [Use 3D Viewer on HoloLens](holographic-3d-viewer-beta.md)
 ## [Find, install, and uninstall applications](holographic-store-apps.md)
-## [Install and uninstall custom applications](holographic-custom-apps.md)
+## [Manage custom apps for HoloLens](holographic-custom-apps.md)
 
 # Accessories and connectivity
 ## [Connect to Bluetooth and USB-C devices](hololens-connect-devices.md)
 ## [Use the HoloLens (1st gen) clicker](hololens1-clicker.md)
 ## [Connect to a network](hololens-network.md)
-## [Use HoloLens offline](hololens-offline.md)
+## [Manage connection endpoints for HoloLens](hololens-offline.md)
 
 # Hologram optics and placement in space
-## [Tips for viewing clear Holograms](hololens-calibration.md)
+## [Improve visual quality and comfort](hololens-calibration.md)
 ## [Environment considerations for HoloLens](hololens-environment-considerations.md)
-## [Spatial mapping on HoloLens](hololens-spaces.md)
+## [Map physical spaces with HoloLens](hololens-spaces.md)
 
 # Update, troubleshoot, or recover HoloLens
 ## [Update HoloLens](hololens-update-hololens.md)
-## [Restart, reset, or recover](hololens-recovery.md)
+## [Restart, reset, or recover HoloLens](hololens-recovery.md)
-## [Troubleshoot HoloLens](hololens-troubleshooting.md)
+## [Troubleshoot HoloLens issues](hololens-troubleshooting.md)
-## [Known issues](hololens-known-issues.md)
+## [Collect diagnostic information from HoloLens devices](hololens-diagnostic-logs.md)
+## [Known issues for HoloLens](hololens-known-issues.md)
 ## [Frequently asked questions](hololens-faq.md)
-## [Hololens services status](hololens-status.md)
+## [Frequently asked security questions](hololens-faq-security.md)
+## [Status of the HoloLens services](hololens-status.md)
+## [Get support](https://support.microsoft.com/supportforbusiness/productselection?sapid=3ec35c62-022f-466b-3a1e-dbbb7b9a55fb)
 
-# [Release Notes](hololens-release-notes.md)
+# Resources
+## [Windows Autopilot for HoloLens 2 evaluation guide](hololens2-autopilot.md)
+
+# [HoloLens release notes](hololens-release-notes.md)
 # [Give us feedback](hololens-feedback.md)
-# [Join the Windows Insider program](hololens-insider.md)
+# [Insider preview for Microsoft HoloLens](hololens-insider.md)
 # [Change history for Microsoft HoloLens documentation](change-history-hololens.md)

devices/hololens/change-history-hololens.md

@@ -1,7 +1,7 @@
 ---
 title: Change history for Microsoft HoloLens documentation
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 description: This topic lists new and updated topics for HoloLens.
 keywords: change history
 ms.prod: hololens

devices/hololens/holographic-3d-viewer-beta.md

@@ -1,6 +1,6 @@
 ---
-title: Using 3D Viewer on HoloLens
+title: Using 3D Viewer Beta on HoloLens
-description: Describes the types of files and features that 3D Viewer Beta on HoloLens supports, and how to use and troubleshoot the app.
+description: Describes the types of files and features that 3D Viewer Beta on HoloLens (1st gen) supports, and how to use and troubleshoot the app.
 ms.prod: hololens
 ms.sitesec: library
 author: Teresa-Motiv
@@ -15,15 +15,18 @@ appliesto:
 - HoloLens (1st gen)
 ---
 
-# Using 3D Viewer on HoloLens
+# Using 3D Viewer Beta on HoloLens
 
-3D Viewer lets you view 3D models on HoloLens. You can open and view *supported* .fbx files from Microsoft Edge, OneDrive, and other apps.
+3D Viewer Beta lets you view 3D models on HoloLens (1st gen). You can open and view *supported* .fbx files from Microsoft Edge, OneDrive, and other apps.
 
-If you're having trouble opening a 3D model in 3D Viewer, or certain features of your 3D model are unsupported, see [Supported content specifications](#supported-content-specifications).
+>[!NOTE]
+>This article applies to the immersive Unity **3D Viewer Beta** app, which supports .fbx files and is only available on HoloLens (1st gen). The pre-installed **3D Viewer** app on HoloLens 2 supports opening custom .glb 3D models in the mixed reality home (see [Asset requirements overview](https://docs.microsoft.com/windows/mixed-reality/creating-3d-models-for-use-in-the-windows-mixed-reality-home#asset-requirements-overview) for more details. 
 
-To build or optimize 3D models for use with 3D Viewer, see [Optimizing 3D models for 3D Viewer](#optimizing-3d-models-for-3d-viewer-beta).
+If you're having trouble opening a 3D model in 3D Viewer Beta, or certain features of your 3D model are unsupported, see [Supported content specifications](#supported-content-specifications).
 
-There are two ways to open a 3D model on HoloLens. See [Viewing 3D models on HoloLens](#viewing-3d-models-on-hololens) to learn more.
+To build or optimize 3D models for use with 3D Viewer Beta, see [Optimizing 3D models for 3D Viewer Beta](#optimizing-3d-models-for-3d-viewer-beta).
+
+There are two ways to open a 3D model on HoloLens. See [Viewing FBX files on HoloLens](#viewing-fbx-files-on-hololens) to learn more.
 
 If you're having trouble after reading these topics, see [Troubleshooting](#troubleshooting).
 
@@ -122,7 +125,7 @@ By default, 3D Viewer Beta displays 3D models at a comfortable size and position
 
 To prevent scaling of the model, add a Boolean custom attribute to any object in the scene named Microsoft_DisableScale and set it to true. 3D Viewer Beta will then respect the FbxSystemUnit information baked into the FBX file. Scale in 3D Viewer Beta is 1 meter per FBX unit.
 
-## Viewing 3D models on HoloLens
+## Viewing FBX files on HoloLens
 
 ### Open an FBX file from Microsoft Edge
 

devices/hololens/holographic-custom-apps.md

@@ -1,6 +1,6 @@
 ---
 title: Manage custom apps for HoloLens
-description: Side load custom apps on HoloLens.  Learn more about installing, and uninstalling holographic apps.
+description: Side load custom apps on HoloLens. Learn more about installing, and uninstalling holographic apps.
 ms.assetid: 6bd124c4-731c-4bcc-86c7-23f9b67ff616
 ms.date: 07/01/2019
 manager: v-miegge
@@ -11,12 +11,15 @@ author: mattzmsft
 ms.author: mazeller
 ms.topic: article
 ms.localizationpriority: medium
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
 appliesto:
 - HoloLens (1st gen)
 - HoloLens 2
 ---
 
-# Install and manage custom applications (non-store)
+# Manage custom apps for HoloLens
 
 HoloLens supports many existing applications from the Microsoft Store, as well as new apps built specifically for HoloLens. This article focuses on custom holographic applications.  
 

devices/hololens/hololens-FAQ.md

@@ -1,5 +1,5 @@
 ---
-title: Frequently asked questions about HoloLens and holograms
+title: Frequently asked questions about HoloLens devices and holograms
 description: Do you have a quick question about HoloLens or interacting with holograms?  This article provides a quick answer and more resources.
 keywords: hololens, faq, known issue, help
 ms.prod: hololens
@@ -9,40 +9,47 @@ ms.author: v-tea
 ms.topic: article
 audience: ITPro
 ms.localizationpriority: medium
-ms.date: 10/30/2019
+ms.date: 02/27/2020
 ms.reviewer: 
+ms.custom: 
+- CI 114606
+- CSSTroubleshooting
 manager: jarrettr
 appliesto:
 - HoloLens (1st gen)
 - HoloLens 2
 ---
 
-# HoloLens and holograms: Frequently asked questions
+# Frequently asked questions about HoloLens devices and holograms
 
-Here are some answers to questions you might have about using HoloLens, placing holograms, working with spaces, and more.
+This article answers some questions that you may have about how to use HoloLens, including how to place holograms, work with spaces, and more.
 
-Any time you're having problems, make sure HoloLens is [charged up](https://support.microsoft.com/help/12627/hololens-charge-your-hololens). Try [restarting it](hololens-restart-recover.md) to see if that fixes things. And please use the Feedback app to send us info about the issue—you'll find it on the [**Start** menu](holographic-home.md).
+Any time that you have problems, make sure that HoloLens is [charged up](https://support.microsoft.com/help/12627/hololens-charge-your-hololens). Try [restarting it](hololens-restart-recover.md) to see whether that fixes things. And please use the Feedback app to send us information about the issue. You'll find the Feedback app on the [**Start** menu](holographic-home.md).
 
-For tips about wearing your HoloLens, see [HoloLens fit and comfort: FAQ](https://support.microsoft.com/help/13405/hololens-fit-and-comfort-faq).
+For tips about hwo to wear your HoloLens, see [HoloLens (1st gen) fit and comfort frequently asked questions](hololens1-fit-comfort-faq.md).
 
-This FAQ addresses the following questions and issues:
+This article addresses the following questions and issues:
 <a id="list"></a>
 
 - [My holograms don't look right or are moving around](#my-holograms-dont-look-right-or-are-moving-around)
 - [I see a message that says "Finding your space"](#i-see-a-message-that-says-finding-your-space)
-- [I'm not seeing the holograms I expect to see in my space](#im-not-seeing-the-holograms-i-expect-to-see-in-my-space)
+- [I'm not seeing the holograms that I expect to see in my space](#im-not-seeing-the-holograms-that-i-expect-to-see-in-my-space)
-- [I can't place holograms where I want](#i-cant-place-holograms-where-i-want)
+- [I can't place holograms where I want to](#i-cant-place-holograms-where-i-want-to)
 - [Holograms disappear or are encased in other holograms or objects](#holograms-disappear-or-are-encased-in-other-holograms-or-objects)
 - [I can see holograms that are on the other side of a wall](#i-can-see-holograms-that-are-on-the-other-side-of-a-wall)
-- [When I place a hologram on a wall, it seems to float](#when-i-place-a-hologram-on-a-wall-it-seems-to-float)
+- [When I place a hologram on a wall, the hologram seems to float](#when-i-place-a-hologram-on-a-wall-the-hologram-seems-to-float)
 - [Apps appear too close to me when I'm trying to move them](#apps-appear-too-close-to-me-when-im-trying-to-move-them)
 - [I'm getting a low disk space error](#im-getting-a-low-disk-space-error)
 - [HoloLens doesn't respond to my gestures](#hololens-doesnt-respond-to-my-gestures)
 - [HoloLens doesn't respond to my voice](#hololens-doesnt-respond-to-my-voice)
 - [I'm having problems pairing or using a Bluetooth device](#im-having-problems-pairing-or-using-a-bluetooth-device)
-- [I'm having problems with the HoloLens clicker](#im-having-problems-with-the-hololens-clicker)
+- [HoloLens Settings lists devices as available, but the devices don't work](#hololens-settings-lists-devices-as-available-but-the-devices-dont-work)
+- [I'm having problems using the HoloLens clicker](#im-having-problems-using-the-hololens-clicker)
 - [I can't connect to Wi-Fi](#i-cant-connect-to-wi-fi)
 - [My HoloLens isn't running well, is unresponsive, or won't start](#my-hololens-isnt-running-well-is-unresponsive-or-wont-start)
+- [I can't sign in to a HoloLens device because it was previously set up for someone else](#i-cant-sign-in-to-a-hololens-device-because-it-was-previously-set-up-for-someone-else)
+- [Questions about managing HoloLens devices](#questions-about-managing-hololens-devices)
+- [Questions about securing HoloLens devices](#questions-about-securing-hololens-devices)
 - [How do I delete all spaces?](#how-do-i-delete-all-spaces)
 - [I cannot find or use the keyboard to type in the HoloLens 2 Emulator](#i-cannot-find-or-use-the-keyboard-to-type-in-the-hololens-2-emulator)
 
@@ -51,85 +58,85 @@ This FAQ addresses the following questions and issues:
 If your holograms don't look right (for example, they're jittery or shaky, or you see black patches on top of them), try one of these fixes:
 
 - [Clean your device visor](hololens1-hardware.md#care-and-cleaning) and make sure nothing is blocking the sensors.
-- Make sure you're in a well-lit room without a lot of direct sunlight.
+- Make sure that you're in a well-lit room that does not have a lot of direct sunlight.
-- Try walking around and gazing at your surroundings so HoloLens can scan them more completely.
+- Try walking around and gazing at your surroundings so that HoloLens can scan them more completely.
 - If you've placed a lot of holograms, try removing some.
 
-If you're still having problems, trying running the Calibration app, which calibrates your HoloLens just for you, to help keep your holograms looking their best. Go to **Settings **>** System **>** Utilities**. Under Calibration, select **Open Calibration**.
+If you're still having problems, trying running the Calibration app. This app calibrates your HoloLens just for you to help keep your holograms looking their best. To do this, go to **Settings** > **System** > **Utilities**. Under **Calibration**, select **Open Calibration**.
 
 [Back to list](#list)
 
-## I see a message that says Finding your space
+## I see a message that says "Finding your space"
 
-When HoloLens is learning or loading a space, you might see a brief message that says "Finding your space." If this message continues for more than a few seconds, you'll see another message under the Start menu that says "Still looking for your space."
+When HoloLens is learning or loading a space, you may see a brief message that says "Finding your space." If this message displays for more than a few seconds, you'll see another message under the Start menu that says "Still looking for your space."
 
-These messages mean that HoloLens is having trouble mapping your space. When this happens, you'll be able to open apps, but you won't be able to place holograms in your environment.
+These messages mean that HoloLens is having trouble mapping your space. When this happens, you can open apps, but you can't place holograms in your environment.
 
-If you see these messages often, try the following:
+If you see these messages often, try one or more of the following fixes:
 
-- Make sure you're in a well-lit room without a lot of direct sunlight.
+- Make sure that you're in a well-lit room that does not have a lot of direct sunlight.
-- Make sure your device visor is clean. [Learn how](hololens1-hardware.md#care-and-cleaning).
+- Make sure that your device visor is clean. [Learn how to clean your visor](hololens1-hardware.md#care-and-cleaning).
-- Make sure you have a strong Wi-Fi signal. If you enter a new environment that has no Wi-Fi or a weak signal, HoloLens won't be able find your space. Check your Wi-Fi connection by going to **Settings **> **Network &amp; Internet** >** Wi-Fi**.
+- Make sure that you have a strong Wi-Fi signal. If you enter a new environment that has no Wi-Fi or a weak Wi-Fi signal, HoloLens won't be able find your space. Check your Wi-Fi connection by going to **Settings** > **Network &amp; Internet** > **Wi-Fi**.
 - Try moving more slowly.
 
 [Back to list](#list)
 
-## I'm not seeing the holograms I expect to see in my space
+## I'm not seeing the holograms that I expect to see in my space
 
-If you don't see holograms you placed, or you're seeing some you don't expect, try the following:
+If you don't see the holograms that you placed, or if you're seeing some that you don't expect, try one or more of the following fixes:
 
-- Try turning on some lights. HoloLens works best in a well-lit space.
+- Turn on some lights. HoloLens works best in a well-lit space.
-- Remove holograms you don't need by going to **Settings** > **System** > **Holograms** > **Remove nearby holograms**. Or, if needed, select **Remove all holograms**.
+- Remove holograms that you don't need by going to **Settings** > **System** > **Holograms** > **Remove nearby holograms**. Or, if needed, select **Remove all holograms**.
 
   > [!NOTE]
   > If the layout or lighting in your space changes significantly, your device might have trouble identifying your space and showing your holograms.
 
 [Back to list](#list)
 
-## I can't place holograms where I want
+## I can't place holograms where I want to
 
 Here are some things to try if you're having trouble placing holograms:
 
-- Stand about 1 to 3 meters from where you're trying to place the hologram.
+- Stand between one and three meters from where you're trying to place the hologram.
 - Don't place holograms on black or reflective surfaces.
-- Make sure you're in a well-lit room without a lot of direct sunlight.
+- Make sure that you're in a well-lit room that does not have a lot of direct sunlight.
 - Walk around the rooms so HoloLens can rescan your surroundings. To see what's already been scanned, air tap to reveal the mapping mesh graphic.
 
 [Back to list](#list)
 
 ## Holograms disappear or are encased in other holograms or objects
 
-If you get too close to a hologram, it will temporarily disappear&mdash;just move away from it. Also, if you've placed a lot of holograms close together, some may disappear. Try removing a few.
+If you get too close to a hologram, it will temporarily disappear&mdash;to restore the hologram, just move away from it. Also, if you've placed several holograms close together, some may disappear. Try removing a few.
 
-Holograms can also be blocked or encased by other holograms or by objects such as walls. If this happens, try one of the following:
+Holograms can also be blocked or encased by other holograms or by objects such as walls. If this happens, try one of the following fixes:
 
-- If the hologram is encased in another hologram, move it to another location: select **Adjust**, then tap and hold to position it.
+- If the hologram is encased in another hologram, move the encased hologram to another location. To do this, select **Adjust**, then tap and hold to position it.
 - If the hologram is encased in a wall, select **Adjust**, then walk toward the wall until the hologram appears. Tap and hold, then pull the hologram forward and out of the wall.
-- If you can't move the hologram with gestures, use your voice to remove it. Gaze at the hologram, then say "Remove." Then reopen it and place it in a new location.
+- If you can't move the hologram by using gestures, use your voice to remove it. Gaze at the hologram, then say "Remove." Then reopen the hologram and place it in a new location.
 
 [Back to list](#list)
 
 ## I can see holograms that are on the other side of a wall
 
-If you're very close to a wall, or if HoloLens hasn't scanned the wall yet, you'll be able to see holograms that are in the next room. Stand 1 to 3 meters from the wall and gaze to scan it.
+If you're very close to a wall, or if HoloLens hasn't scanned the wall yet, you can see holograms that are in the next room. To scan the wall, stand between one and three meters from the wall and gaze at it.
 
-If HoloLens has problems scanning the wall, it might be because there's a black or reflective object nearby (for example, a black couch or a stainless steel refrigerator). If there is, scan the other side of the wall.
+A black or reflective object (for example, a black couch or a stainless steel refrigerator) near the wall may cause problems when HoloLens tries to scan the wall. If there is such an object, scan the other side of the wall.
 
 [Back to list](#list)
 
-## When I place a hologram on a wall, it seems to float
+## When I place a hologram on a wall, the hologram seems to float
 
-Holograms placed on walls will appear to be an inch or so away from the wall. If they appear farther away, try the following:
+A hologram that you place on a wall typically appears to be an inch or so away from the wall. If it appears to be farther away, try one or more of the following fixes:
 
-- Stand 1 to 3 meters from the wall when you place a hologram and face the wall straight on.
+- When you place a hologram on a wall, stand between one and three meters from the wall and face the wall straight on.
-- Air tap the wall to reveal the mapping mesh graphic. Make sure the mesh is lined up with the wall. If it isn't, remove the hologram, rescan the wall, and try again.
+- Air tap the wall to reveal the mapping mesh graphic. Make sure that the mesh aligns with the wall. If it doesn't, remove the hologram, rescan the wall, and then try again.
 - If the issue persists, run the Calibration app. You'll find it in **Settings** > **System** > **Utilities**.
 
 [Back to list](#list)
 
 ## Apps appear too close to me when I'm trying to move them
 
-Try walking around and looking at the area where you're placing the app so HoloLens will scan it from different angles. [Cleaning your device visor](hololens1-hardware.md#care-and-cleaning) may also help.
+Try walking around and looking at the area where you're placing the app so that HoloLens scans the area from different angles. [Cleaning your device visor](hololens1-hardware.md#care-and-cleaning) may also help.
 
 [Back to list](#list)
 
@@ -137,21 +144,38 @@ Try walking around and looking at the area where you're placing the app so HoloL
 
 Free up some storage space by doing one or more of the following:
 
-- Remove some of the holograms you've placed, or remove some saved data from within apps. [How do I find my data?](holographic-data.md)
+- Remove some of the holograms that you've placed, or remove some saved data from within apps. [How do I find my data?](holographic-data.md)
 - Delete some pictures and videos in the Photos app.
-- Uninstall some apps from your HoloLens. In the All apps list, tap and hold the app you want to uninstall, then select **Uninstall**. (This will also delete any of the app's data stored on the device.)
+- Uninstall some apps from your HoloLens. In the **All apps** list, tap and hold the app you want to uninstall, then select **Uninstall**. (Uninstalling the app also deletes any data that the app stores on the device.)
 
 [Back to list](#list)
 
 ## HoloLens doesn't respond to my gestures
 
-To make sure HoloLens can see your gestures, keep your hand in the gesture frame, which extends a couple of feet on either side of you. HoloLens can also best see your hand when you hold it about 18 inches in front of your body (though you don't have to be precise about this). When HoloLens can see your hand, the cursor will change from a dot to a ring. Learn more about [using gestures in HoloLens 2](hololens2-basic-usage.md) or [using gestures in HoloLens (1st gen)](hololens1-basic-usage.md).
+To make sure that HoloLens can see your gestures, keep your hand in the gesture frame. The gesture frame extends a couple of feet on either side of you. HoloLens can also best see your hand when you hold it about 18 inches in front of your body (though you don't have to be precise about this). When HoloLens can see your hand, the cursor changes from a dot to a ring. Learn more about [using gestures in HoloLens 2](hololens2-basic-usage.md) or [using gestures in HoloLens (1st gen)](hololens1-basic-usage.md).
 
 [Back to list](#list)
 
 ## HoloLens doesn't respond to my voice
 
-If Cortana isn't responding to your voice, make sure Cortana is on. In the **All apps** list, select **Cortana** > **Menu** > **Notebook** > **Settings** to make changes. To learn more about what you can say, see [Use your voice with HoloLens](hololens-cortana.md).
+HoloLens (1st gen) and HoloLens 2 have built-in speech recognition, and also support Cortana (online speech recognition).
+
+### Built-in voice commands do not work
+
+On HoloLens (1st gen), built-in speech recognition is not configurable. It is always turned on. On HoloLens 2, you can choose whether to turn on both speech recognition and Cortana during device setup.
+
+If your HoloLens 2 is not responding to your voice, make sure Speech recognition is turned on. Go to **Start** > **Settings** > **Privacy** > **Speech** and turn on **Speech recognition**.
+
+### Cortana or Dictation doesn't work
+
+If Cortana or Dictation isn't responding to your voice, make sure online speech recognition is turned on. Go to **Start** > **Settings** > **Privacy** > **Speech** and verify the **Online speech recognition** settings. 
+
+If Cortana is still not responding, do one of the following to verify that Cortana itself is turned on:
+
+- In **All apps**, select **Cortana** > select **Menu** > **Notebook** > **Settings** to make changes.
+- On HoloLens 2, select the **Speech settings** button or say "Speech settings."
+
+To learn more about what you can say, see [Use your voice with HoloLens](hololens-cortana.md).
 
 [Back to list](#list)
 
@@ -159,42 +183,46 @@ If Cortana isn't responding to your voice, make sure Cortana is on. In the **All
 
 If you're having problems [pairing a Bluetooth device](hololens-connect-devices.md), try the following:
 
-- Go to **Settings** > **Devices** and make sure Bluetooth is turned on. If it is, try turning if off and on again.
+- Go to **Settings** > **Devices**, and make sure that Bluetooth is turned on. If it is, turn it off and on again.
-- Make sure your Bluetooth device is fully charged or has fresh batteries.
+- Make sure that your Bluetooth device is fully charged or has fresh batteries.
-- If you still can't connect, [restart your HoloLens](hololens-recovery.md).
+- If you still can't connect, [restart the HoloLens](hololens-recovery.md).
-
-If you're having trouble using a Bluetooth device, make sure it's a supported device. Supported devices include:
-
-- English-language QWERTY Bluetooth keyboards, which can be used anywhere you use the holographic keyboard.
-- Bluetooth mice.
-- The [HoloLens clicker](hololens1-clicker.md).
-
-Other Bluetooth HID and GATT devices can be paired, but they might require a companion app from Microsoft Store to work with HoloLens.
-
-HoloLens doesn't support Bluetooth audio profiles. Bluetooth audio devices, such as speakers and headsets, may appear as available in HoloLens settings, but they aren't supported.
 
 [Back to list](#list)
 
-## I'm having problems with the HoloLens clicker
+## HoloLens Settings lists devices as available, but the devices don't work
 
-Use the [clicker](hololens1-clicker.md) to select, scroll, move, and resize holograms. Additional clicker gestures may vary from app to app.
+HoloLens doesn't support Bluetooth audio profiles. Bluetooth audio devices, such as speakers and headsets, may appear as available in HoloLens settings, but they aren't supported.
 
-If you're having trouble using the clicker, make sure its charged and paired with your HoloLens. If the battery is low, the indicator light will blink amber. To see if its paired, go to **Settings** > **Devices** and see if it shows up there. [Pair the clicker](hololens-connect-devices.md#pair-the-clicker).
+If you're having trouble using a Bluetooth device, make sure that it's a supported device. Supported devices include the following:
+
+- English-language QWERTY Bluetooth keyboards (you can use these anywhere that you use the holographic keyboard).
+- Bluetooth mice.
+- The [HoloLens clicker](hololens1-clicker.md).
+
+You can pair other Bluetooth HID and GATT devices together with your HoloLens. However, you may have to install corresponding companion apps from Microsoft Store to actually use the devices.
+
+[Back to list](#list)
+
+## I'm having problems using the HoloLens clicker
+
+Use the [clicker](hololens1-clicker.md) to select, scroll, move, and resize holograms. Individial apps may support additional clicker gestures.
+
+If you're having trouble using the clicker, make sure that it's charged and paired with your HoloLens. If the battery is low, the indicator light blinks amber. To verify that the clicker is paired, go to **Settings** > **Devices** and see if it shows up there. For more information, see [Pair the clicker](hololens-connect-devices.md#hololens-1st-gen-pair-the-clicker).
 
 If the clicker is charged and paired and you're still having problems, reset it by holding down the main button and the pairing button for 15 seconds. Then pair the clicker with your HoloLens again.
 
-If that doesn't help, see [Restart or recover the HoloLens clicker](hololens1-clicker.md#restart-or-recover-the-clicker).
+If resetting the clicker doesn't help, see [Restart or recover the HoloLens clicker](hololens1-clicker.md#restart-or-recover-the-clicker).
 
 [Back to list](#list)
 
 ## I can't connect to Wi-Fi
 
-Here are some things to try if you can't connect to Wi-Fi on HoloLens:
+Here are some things to try if you can't connect your HoloLens to a Wi-Fi network:
 
-- Make sure Wi-Fi is turned on. Bloom to go to Start, then select **Settings** > **Network &amp; Internet** > **Wi-Fi** to check. If Wi-Fi is on, try turning it off and on again.
+- Make sure that Wi-Fi is turned on. To check, use the Start gesture, then select **Settings** > **Network &amp; Internet** > **Wi-Fi**. If Wi-Fi is on, try turning it off and then on again.
 - Move closer to the router or access point.
 - Restart your Wi-Fi router, then [restart HoloLens](hololens-recovery.md). Try connecting again.
-- If none of these things work, check to make sure your router is using the latest firmware. You can find this information on the manufacturers website.
+- If none of these things work, check to make sure that your router is using the latest firmware. You can find this information on the manufacturer website.
 
 [Back to list](#list)
 
@@ -204,6 +232,54 @@ If your device isn't performing properly, see [Restart, reset, or recover HoloLe
 
 [Back to list](#list)
 
+## I can't sign in to a HoloLens device because it was previously set up for someone else
+
+If your device was previously set up for someone else, either for a client or for a former employee, and you don't have their password to unlock the device, you can do one of the following:
+
+- For a device that is enrolled in Intune mobile device management (MDM), you can use Intune to remotely [wipe](https://docs.microsoft.com/intune/remote-actions/devices-wipe) the device. The device then re-flashes itself.  
+   > [!IMPORTANT]  
+   > When you wipe the device, make sure to leave **Retain enrollment state and user account** unchecked.
+- For a non-MDM device, you can [put the device into **Flashing Mode** and use Advanced Recovery Companion](hololens-recovery.md#re-install-the-operating-system) to recover the device.
+
+[Back to list](#list)
+
+## Questions about managing HoloLens devices
+
+### Can I use System Center Configuration Manager (SCCM) to manage HoloLens devices?
+
+No. You have to use an MDM system to manage HoloLens devices.
+
+### Can I use Active Directory Domain Services (AD DS) to manage HoloLens user accounts?
+
+No. You have to use Azure Active Directory (AAD) to manage user accounts for HoloLens devices.
+
+### Is HoloLens capable of Automated Data Capture Systems (ADCS) auto-enrollment?
+
+No.
+
+### Can HoloLens participate in Integrated Windows Authentication?
+
+No.
+
+### Does HoloLens support branding?
+
+No. However, you can work around this issue by using one of the following approaches:
+
+- Create a custom app, and then [enable Kiosk mode](hololens-kiosk.md). The custom app can have branding, and can launch other apps (such as Remote Assist).  
+- Change all of the user profile pictures in AAD to your company logo. However, this may not be desirable for all scenarios.
+
+### What logging capabilities do HoloLens (1st gen) and HoloLens 2 offer?
+
+Logging is limited to traces that can be captured in development or troubleshooting scenarios, or telemetry that the devices send to Microsoft servers.
+
+[Back to list](#list)
+
+## Questions about securing HoloLens devices
+
+See [frequently asked questions about securing HoloLens devices](hololens-faq-security.md).
+
+[Back to list](#list)
+
 ## How do I delete all spaces?
 
 *Coming soon*

devices/hololens/hololens-calibration.md

@@ -33,7 +33,8 @@ HoloLens 2 prompts a user to calibrate the device under the following circumstan
 - The user previously opted out of the calibration process
 - The calibration process did not succeed the last time the user used the device
 - The user has deleted their calibration profiles
-- The visor is raised and the lowered and any of the above circumstances apply (this may be disabled in **Settings > System > Calibration**.)
+- The device is taken off and put back on and any of the above circumstances apply 
+
 
 ![Calibration prompt](./images/07-et-adjust-for-your-eyes.png)
 
@@ -85,6 +86,8 @@ If calibration is unsuccessful try:
 
 If you followed all guidelines and calibration is still failing, please let us know by filing feedback in [Feedback Hub](hololens-feedback.md).
 
+Note that setting IPD is not applicable for Hololens 2, since eye positions are computed by the system. 
+
 ### Calibration data and security
 
 Calibration information is stored locally on the device and is not associated with any account information. There is no record of who has used the device without calibration. This mean new users will get prompted to calibrate visuals when they use the device for the first time, as well as users who opted out of calibration previously or if calibration was unsuccessful.
@@ -104,6 +107,8 @@ You can also disable the calibration prompt by following these steps:
 ### HoloLens 2 eye-tracking technology
 
 The device uses its eye-tracking technology to improve display quality, and to ensure that all holograms are positioned accurately and comfortable to view in 3D. Because it uses the eyes as landmarks, the device can adjust itself for every user and tune its visuals as the headset shifts slightly throughout use.  All adjustments happen on the fly without a need for manual tuning.
+> [!NOTE]
+> Setting the IPD is not applicable for Hololens 2, since eye positions are computed by the system.
 
 HoloLens applications use eye tracking to track where you are looking in real time. This is the main capability developers can leverage to enable a whole new level of context, human understanding and interactions within the Holographic experience. Developers don’t need to do anything to leverage this capability.
 

devices/hololens/hololens-commercial-features.md

@@ -5,6 +5,9 @@ keywords: HoloLens, commercial, features, mdm, mobile device management, kiosk m
 author: scooley
 ms.author: scooley
 ms.date: 08/26/2019
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
 ms.topic: article
 audience: ITPro
 ms.prod: hololens
@@ -40,7 +43,7 @@ HoloLens (1st gen) came with two licensing options, the developer license and a
 - **Windows Update for Business.** Windows Update for Business provides controlled operating system updates to devices and support for the long-term servicing channel.
 - **Data security.** BitLocker data encryption is enabled on HoloLens to provide the same level of security protection as any other Windows device.
 - **Work access.** Anyone in your organization can remotely connect to the corporate network through virtual private network (VPN) on a HoloLens. HoloLens can also access Wi-Fi networks that require credentials.
-- **Microsoft Store for Business.** Your IT department can also set up an enterprise private store, containing only your company’s apps for your specific HoloLens usage. Securely distribute your enterprise software to selected group of enterprise users.
+- **Microsoft Store for Business.** Your IT department can also set up an enterprise private store, containing only your company's apps for your specific HoloLens usage. Securely distribute your enterprise software to selected group of enterprise users.
 
 ## Feature comparison between editions
 
@@ -48,7 +51,7 @@ HoloLens (1st gen) came with two licensing options, the developer license and a
 |---|:---:|:---:|:---:|
 |Device Encryption (BitLocker) | |✔️ |✔️ |
 |Virtual Private Network (VPN) | |✔️ |✔️ |
-|[Kiosk mode](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal#kiosk-mode) | |✔️ |✔️ |
+|[Kiosk mode](hololens-kiosk.md) | |✔️ |✔️ |
 |**Management and deployment** | | | |
 |Mobile Device Management (MDM) | |✔️ |✔️ |
 |Ability to block unenrollment | |✔️ |✔️ |
@@ -67,12 +70,12 @@ HoloLens (1st gen) came with two licensing options, the developer license and a
 
 ## Enabling commercial features
 
-Your organization's IT admin can set up commercial features such as Microsoft Store for Business, kiosk mode, and enterprise Wi-Fi access. The [Microsoft HoloLens](https://docs.microsoft.com/hololens) documentation provides step-by-step instructions for enrolling devices and installing apps from Microsoft Store for Business.
+Your organization's IT admin can set up commercial features such as Microsoft Store for Business, kiosk mode, and enterprise Wi-Fi access. The [Microsoft HoloLens](index.md) documentation provides step-by-step instructions for enrolling devices and installing apps from Microsoft Store for Business.
 
 ## See also
 
-- [Microsoft HoloLens](https://docs.microsoft.com/hololens)
+- [Microsoft HoloLens](index.md)
-- [Kiosk mode](/windows/mixed-reality/using-the-windows-device-portal.md#kiosk-mode)
+- [Kiosk mode](hololens-kiosk.md)
 - [CSPs supported in HoloLens devices](/windows/client-management/mdm/configuration-service-provider-reference#csps-supported-in-hololens-devices)
 - [Microsoft Store For Business and line of business applications](https://blogs.technet.microsoft.com/sbucci/2016/04/13/windows-store-for-business-and-line-of-business-applications/)
 - [Working with line-of-business apps](/microsoft-store/working-with-line-of-business-apps)

devices/hololens/hololens-commercial-infrastructure.md

@@ -10,6 +10,7 @@ ms.topic: article
 ms.localizationpriority: high
 ms.date: 1/23/2020
 ms.reviewer: 
+audience: ITPro
 manager: bradke
 appliesto:
 - HoloLens (1st gen)
@@ -50,12 +51,12 @@ HoloLens does support a limited set of cloud disconnected experiences.
 
 ### HoloLens Specific Network Requirements
 
-Make sure that these ports and URLs are allowed on your network firewall. This will enable HoloLens to function properly. The latest list can be found [here](hololens-offline.md).
+Make sure that [this list](hololens-offline.md) of endpoints are allowed on your network firewall. This will enable HoloLens to function properly.
 
 ### Remote Assist Specific Network Requirements
 
 1. The recommended bandwidth for optimal performance of Remote Assist is 1.5Mbps. Detailed network requirements and additional information can be found [here](https://docs.microsoft.com/MicrosoftTeams/prepare-network).
-**Please note, if you don’t network have network speeds of at least 1.5Mbps, Remote Assist will still work. However, quality may suffer.**
+**(Please note, if you don’t network have network speeds of at least 1.5Mbps, Remote Assist will still work. However, quality may suffer).**
 1. Make sure that these ports and URLs are allowed on your network firewall. This will enable Microsoft Teams to function. The latest list can be found [here](https://docs.microsoft.com/office365/enterprise/urls-and-ip-address-ranges#skype-for-business-online-and-microsoft-teams).
 
 ### Guides Specific Network Requirements
@@ -64,18 +65,18 @@ Guides only require network access to download and use the app.
 
 ## Azure Active Directory Guidance
 
->[!NOTE]
+> [!NOTE]
->This step is only necessary if your company plans on managing the HoloLens and mixed reality apps.
+> This step is only necessary if your company plans on managing the HoloLens.
 
 1. Ensure that you have an Azure AD License.
-Please [HoloLens Licenses Requirements](hololens-licenses-requirements.md)for additional information.
+Please [HoloLens Licenses Requirements](hololens-licenses-requirements.md) for additional information.
 
 1. If you plan on using Auto Enrollment, you will have to [Configure Azure AD enrollment.](https://docs.microsoft.com/intune/deploy-use/.set-up-windows-device-management-with-microsoft-intune#azure-active-directory-enrollment)
 
 1. Ensure that your company’s users are in Azure Active Directory (Azure AD).
 Instructions for adding users can be found [here](https://docs.microsoft.com/azure/active-directory/fundamentals/add-users-azure-active-directory).
 
-1. We suggest that users who will be need similar licenses are added to a group.
+1. We suggest that users who need similar licenses are added to the same group.
     1. [Create a Group](https://docs.microsoft.com/azure/active-directory/fundamentals/active-directory-groups-create-azure-portal)
     1. [Add users to groups](https://docs.microsoft.com/azure/active-directory/fundamentals/active-directory-groups-members-azure-portal)
 
@@ -99,11 +100,12 @@ These steps ensure that your company’s users (or a group of users) can add dev
 
 ### Ongoing device management
 
->[!NOTE]
+> [!NOTE]
->This step is only necessary if your company plans on managing the HoloLens and mixed reality apps.
+> This step is only necessary if your company plans to manage the HoloLens.
+
 Ongoing device management will depend on your mobile device management infrastructure.  Most have the same general functionality but the user interface may vary widely.
 
-1. [CSPs (Configuration Service Providers)](https://docs.microsoft.com/windows/client-management/mdm/configuration-service-provider-reference#csps-supported-in-hololens-devices) allows you to create and deploy management settings for the devices on your network. Some CSPs are supported by HoloLens devices. (See the list of CSPs for HoloLens [here](https://docs.microsoft.com/windows/client-management/mdm/configuration-service-provider-reference#csps-supported-in-hololens-devices)).
+1. [CSPs (Configuration Service Providers)](https://docs.microsoft.com/windows/client-management/mdm/configuration-service-provider-reference#csps-supported-in-hololens-devices) allows you to create and deploy management settings for the devices on your network. A list of CSPs for HoloLens can be found [here](https://docs.microsoft.com/windows/client-management/mdm/configuration-service-provider-reference#csps-supported-in-hololens-devices).
 
 1. [Compliance policies](https://docs.microsoft.com/intune/device-compliance-get-started) are rules and settings that devices must meet to be compliant in your corporate infrastructure. Use these policies with Conditional Access to block access to company resources for devices that are non-compliant. For example, you can create a policy that requires Bitlocker be enabled.
 
@@ -144,14 +146,14 @@ Read more about [installing apps on HoloLens](https://docs.microsoft.com/hololen
 
 ### Certificates
 
-You can distribute certifcates through your MDM provider. If your company requires certificates, Intune supports PKCS, PFX, and SCEP. It is important to understand which certificate is right for your company. Please visit [here](https://docs.microsoft.com/intune/protect/certificates-configure) to determine which cert is best for you. If you plan to use certs for HoloLens Authentication, PFX or SCEP may be right for you.
+You can distribute certificates through your MDM provider. If your company requires certificates, Intune supports PKCS, PFX, and SCEP. It is important to understand which certificate is right for your company. Please visit [here](https://docs.microsoft.com/intune/protect/certificates-configure) to determine which cert is best for you. If you plan to use certificates for HoloLens Authentication, PFX or SCEP may be right for you.
 
 Steps for SCEP can be found [here](https://docs.microsoft.com/intune/protect/certificates-profile-scep).
 
 ### How to Upgrade to Holographics for Business Commercial Suite
 
->[!NOTE]
+> [!NOTE]
->Windows Holographics for Business (commercial suite) is only intended for HoloLens 1st gen devices. The profile will not be applied to HoloLens 2 devices.
+> Windows Holographics for Business (commercial suite) is only intended for HoloLens 1st gen devices. The profile will not be applied to HoloLens 2 devices.
 
 Directions for upgrading to the commercial suite can be found [here](https://docs.microsoft.com/intune/configuration/holographic-upgrade).
 
@@ -161,8 +163,10 @@ Directions for upgrading to the commercial suite can be found [here](https://doc
 
 1. Check your app settings
     1. Log into your Microsoft Store Business account
-    1. **Manage** > **Products and Services** > **Apps and Software** > **Select the app you want to sync** > **Private Store Availability** > **Select “Everyone” or “Specific Groups”*
+    1. **Manage > Products and Services > Apps and Software > Select the app you want to sync > Private Store Availability > Select “Everyone” or “Specific Groups”**
-    1. If you do not see your apps in **Intune** > **Client Apps** > **Apps** , you may have to [sync your apps](https://docs.microsoft.com/intune/apps/windows-store-for-business#synchronize-apps) again.
+        >[!NOTE]
+        >If you don't see the app you want, you will have to "get" the app by searching the store for your app. **Click the "Search" bar in the upper right-hand corner > type in the name of the app > click on the app > select "Get"**.
+    1. If you do not see your apps in **Intune > Client Apps > Apps** , you may have to [sync your apps](https://docs.microsoft.com/intune/apps/windows-store-for-business#synchronize-apps) again.
 
 1. [Create a device profile for Kiosk mode](https://docs.microsoft.com/intune/configuration/kiosk-settings#create-the-profile)
 

devices/hololens/hololens-connect-devices.md

@@ -8,7 +8,7 @@ author: Teresa-Motiv
 ms.author: v-tea
 ms.topic: article
 ms.localizationpriority: high
-ms.date: 09/13/2019
+ms.date: 03/11/2020
 manager: jarrettr
 appliesto:
 - HoloLens (1st gen)
@@ -19,56 +19,58 @@ appliesto:
 
 ## Pair Bluetooth devices
 
-Pair a Bluetooth mouse and keyboard with HoloLens, then use them to interact with holograms and to type anywhere you'd use the holographic keyboard.
+HoloLens 2 supports the following classes of Bluetooth devices:
-
-Classes of Bluetooth devices supported by HoloLens 2:
 
 - Mouse
 - Keyboard
 - Bluetooth audio output (A2DP) devices
 
-Classes of Bluetooth devices supported by HoloLens (1st gen):
+HoloLens (1st gen) supports the following classes of Bluetooth devices:
 
 - Mouse
 - Keyboard
 - HoloLens (1st gen) clicker
 
 > [!NOTE]
-> Other types of Bluetooth devices, such as speakers, headsets, smartphones, and game pads, may appear as available in HoloLens settings, but aren't supported on HoloLens (1st gen). [Learn more](https://go.microsoft.com/fwlink/p/?LinkId=746660).
+> Other types of Bluetooth devices, such as speakers, headsets, smartphones, and game pads, may be listed as available in HoloLens settings. However, these devices aren't supported on HoloLens (1st gen). For more information, see [HoloLens Settings lists devices as available, but the devices don't work](hololens-FAQ.md#hololens-settings-lists-devices-as-available-but-the-devices-dont-work).
 
 ### Pair a Bluetooth keyboard or mouse
 
-1. Turn on your keyboard or mouse and make it discoverable. The way you make it discoverable depends on the device. To learn how to do this, check the device or visit the manufacturer's website.
+1. Turn on your keyboard or mouse, and make it discoverable. To learn how to make the device discoverable, look for information on the device (or its documentation) or visit the manufacturer's website.
 
-1. Use the bloom gesture (HoloLens (1st gen) or the start gesture (HoloLens 2) to go to **Start**, then select **Settings**.
+1. Use the bloom gesture (HoloLens (1st gen)) or the start gesture (HoloLens 2) to go to **Start**, and then select **Settings**.
-1. Select **Devices** and make sure that Bluetooth is on. When you see the device name, select **Pair** and follow the instructions.
+1. Select **Devices**, and make sure that Bluetooth is on.  
+1. When you see the device name, select **Pair**, and then follow the instructions.
 
-### Pair the clicker
+### HoloLens (1st gen): Pair the clicker
 
-> Applies to HoloLens (1st gen) only.
+1. Use the bloom gesture to go to **Start**, and then select **Settings**.
-
+1. Select **Devices**, and make sure that Bluetooth is on.
-1. Use the bloom gesture to go to **Start**, then select **Settings**.
+1. Use the tip of a pen to press and hold the clicker pairing button until the clicker status light blinks white. Make sure to hold down the button until the light starts blinking.  
-
+   The pairing button is on the underside of the clicker, next to the finger loop.
-1. Select **Devices** and make sure that Bluetooth is on.
+   ![The pairing button is beside the finger loop](images/use-hololens-clicker-1.png)
-1. Use the tip of a pen to press and hold the clicker's pairing button until the status light blinks white. Make sure to hold the button down until the light starts blinking. [Where's the pairing button?](hololens1-clicker.md)
 1. On the pairing screen, select **Clicker** > **Pair**.
 
-## Connect USB-C devices
+## HoloLens 2: Connect USB-C devices
 
-> Applies to HoloLens 2 only.
+HoloLens 2 supports the following classes of USB-C devices:
-
-HoloLens 2 lets you connect a wide range of USB-C devices.
-
-HoloLens 2 supports the following devices classes:
 
 - Mass storage devices (such as thumb drives)
-- Ethernet adapters (including ethernet with charging)
+- Ethernet adapters (including ethernet plus charging)
-- USB-C to 3.5mm digital audio adapters
+- USB-C-to-3.5mm digital audio adapters
-- USB-C digital audio headsets (including headset adapters with charging)
+- USB-C digital audio headsets (including headset adapters plus charging)
 - Wired mouse
 - Wired keyboard
-- Combination PD hubs (USB A + PD charging)
+- Combination PD hubs (USB A plus PD charging)
 
 ## Connect to Miracast
 
-Use Miracast by opening the **Start** menu and selecting the display icon or saying "Connect" while gazing at the **Start** menu. Choose an available device from the list that appears and complete pairing to begin projection.
+To use Miracast, follow these steps:
+
+1. Do one of the following:  
+
+   - Open the **Start** menu, and select the display icon.
+   - Say "Connect" while you gaze at the **Start** menu.  
+
+1. On the list of devices that appears, select an available device.
+1. Complete the pairing to begin projecting.

devices/hololens/hololens-cortana.md

@@ -2,13 +2,13 @@
 title: Use your voice with HoloLens
 description: Cortana can help you do all kinds of things on your HoloLens
 ms.assetid: fd96fb0e-6759-4dbe-be1f-58bedad66fed
-ms.date: 11/8/2019
+ms.date: 03/10/2020
 keywords: hololens
 ms.prod: hololens
 ms.sitesec: library
-author: v-miegge
+author: Teresa-Motiv
 audience: ITPro
-ms.author: v-miegge
+ms.author: v-tea
 ms.topic: article
 manager: jarrettr
 ms.localizationpriority: high
@@ -30,14 +30,14 @@ This article teaches you how to control HoloLens and your holographic world with
 
 ## Built-in voice commands
 
-Get around HoloLens faster with these basic commands. In order to use these you need to enable Speech during first run of the device or in **Settings** > **Privacy** > **Speech**. You can always check whether speech is enabled by looking at the status at the top of Start menu.
+Get around HoloLens faster with these basic commands. In order to use these, you need to enable Speech during the first run of the device or in **Settings** > **Privacy** > **Speech**. You can always check whether speech is enabled by looking at the status at the top of the Start menu. For the best speech recognition results, HoloLens 2 uses the Microsoft cloud-based services. However, you can use Settings to disable this feature. To do this, in Settings, turn off **Online speech recognition**. After you change this setting, HoloLens 2 will only process voice data locally to recognize commands and dictation, and Cortana will not be available.
 
 ### General speech commands
 
 Use these commands throughout Windows Mixed Reality to get around faster. Some commands use the gaze cursor, which you bring up by saying “select.”
 
->[!NOTE]
+> [!NOTE]
->Hand rays are not supported on HoloLens (1st Gen).
+> Hand rays are not supported on HoloLens (1st Gen).
 
 | Say this | To do this |
 | - | - |
@@ -48,6 +48,19 @@ Use these commands throughout Windows Mixed Reality to get around faster. Some c
 |Hide and show hand ray | "Hide hand ray" / "Show hand ray" |
 |See available speech commands | "What can I say?" |
 
+Starting with version 19041.x of HoloLens 2, you can also use these commands:
+
+| Say this | To do this |
+| - | - |
+| "Restart device" | Bring up a dialogue to confirm you want to restart the device. You can say "yes" to restart. |
+| "Shutdown device" | Bring up a dialogue to confirm you want to turn off the device. You can say "yes" to confirm. |
+| "Brightness up/down" | Increase or decrease the display brightness by 10%. |
+| "Volume up/down" | Increase or decrease the volume by 10%. |
+| "What's my IP address" | Bring up a dialogue displaying your device's current IP address on the local network. |
+| "Take a picture" | Capture a mixed reality photo of what you are currently seeing. |
+| "Take a video" | Start recording a mixed reality video. | 
+| "Stop recording" | Stops the current mixed reality video recording if one is in progress. |
+
 ### Hologram commands
 
 To use these commands, gaze at a 3D object, hologram, or app window.
@@ -63,11 +76,11 @@ To use these commands, gaze at a 3D object, hologram, or app window.
 
 ### See it, say it
 
-Many buttons and other elements on HoloLens also respond to your voice—for example, **Follow me** and **Close** on the app bar, or the **Back** button in Edge. To find out if a button is voice-enabled, rest your **gaze cursor** on it for a moment to see a voice tip.
+Many buttons and other elements on HoloLens also respond to your voice—for example, **Follow me** and **Close** on the app bar, or the **Back** button in Edge. To find out if a button is voice-enabled, rest your **gaze cursor**,**touch cursor** or one **hand ray** on it for a moment. If the button is voice-enabled, you'll see a voice tip.
 
 ### Dictation mode
 
-Tired of typing? Switch to dictation mode any time that the holographic keyboard is active. To get started, select the microphone button or say "Start dictating." To stop dictating, select the button again or say "Stop dictating." To delete what you just dictated, say "Delete that."
+Tired of typing? Switch to dictation mode any time that the holographic keyboard is active. To get started, select the microphone button or say "Start dictating." To stop dictating, select the button again or say "Stop dictating." To delete what you just dictated, say "Delete that." 
 
 > [!NOTE]
 > To use dictation mode, you have to have an internet connection.
@@ -87,7 +100,7 @@ Sometimes it's helpful to spell out things like email addresses. For instance, t
 
 ## Do more with Cortana
 
-Cortana can help you do all kinds of things on your HoloLens, from searching the web to shutting down your device. She can give you suggestions, ideas, reminders, alerts, and more. To get her attention, select Cortana  on **Start** or say "Hey Cortana" anytime.
+Cortana can help you do all kinds of things on your HoloLens, but depending on which version of Windows Holographic you're using, the capablities may be different. You can learn more about the updated capabilites of the latest version of Cortana [here](https://blogs.windows.com/windowsexperience/2020/02/28/cortana-in-the-upcoming-windows-10-release-focused-on-your-productivity-with-enhanced-security-and-privacy/). 
 
 ![Hey Cortana!](images/cortana-on-hololens.png)
 
@@ -96,22 +109,27 @@ Here are some things you can try saying (remember to say "Hey Cortana" first).
 **Hey, Cortana**...
 
 - What can I say?
+- Launch <*app name*>.
+- What time is it?
+- Show me the latest NBA scores.
+- Tell me a joke.
+
+If you're using *version 18362.x or earlier*, you can also use these commands:
+
+**Hey, Cortana**...
+
 - Increase the volume.
 - Decrease the brightness.
 - Shut down.
 - Restart.
 - Go to sleep.
 - Mute.
-- Launch <*app name*>.
 - Move <*app name*> here (gaze at the spot that you want the app to move to).
 - Go to Start.
 - Take a picture.
 - Start recording. (Starts recording a video.)
 - Stop recording. (Stops recording a video.)
-- What time is it?
-- Show me the latest NBA scores.
 - How much battery do I have left?
-- Tell me a joke.
 
 Some Cortana features that you're used to from Windows on your PC or phone (for example, reminders and notifications) aren't supported in Microsoft HoloLens, and the Cortana experience may vary from one region to another.
 

devices/hololens/hololens-diagnostic-logs.md

@@ -0,0 +1,269 @@
+---
+title: Collect and use diagnostic information from HoloLens devices
+description: 
+author: Teresa-Motiv
+ms.author: v-tea
+ms.date: 03/23/2020
+ms.prod: hololens
+ms.mktglfcycl: manage
+ms.sitesec: library
+ms.topic: article
+ms.custom: 
+- CI 115131
+- CSSTroubleshooting
+audience: ITPro
+ms.localizationpriority: medium
+keywords: 
+manager: jarrettr
+appliesto:
+- HoloLens (1st gen)
+- HoloLens 2
+---
+
+# Collect and use diagnostic information from HoloLens devices
+
+HoloLens users and administrators can choose from among four different methods to collect diagnostic information from HoloLens:
+
+- Feedback Hub app
+- DiagnosticLog CSP
+- Settings app
+- Fallback diagnostics
+
+> [!IMPORTANT]  
+> Device diagnostic logs contain personally identifiable information (PII), such as about what processes or applications the user starts during typical operations. When multiple users share a HoloLens device (for example, users sign in to the same device by using different Microsoft Azure Active Directory (AAD) accounts) the diagnostic logs may contain PII information that applies to multiple users. For more information, see [Microsoft Privacy statement](https://privacy.microsoft.com/privacystatement).
+
+The following table compares the four collection methods. The method names link to more detailed information in the sections that follow the table.
+
+|Method |Prerequisites |Data locations |Data access and use |Data retention |
+| --- | --- | --- | --- | --- |
+|[Feedback Hub](#feedback-hub) |Network and internet connection<br /><br />Feedback Hub app<br /><br />Permission to upload files to the Microsoft cloud |Microsoft cloud<br /><br />HoloLens device (optional) |User requests assistance, agrees to the terms of use, and uploads the data<br /><br />Microsoft employees view the data, as consistent with the terms of use |Data in the cloud is retained for the period that is defined by Next Generation Privacy (NGP). Then the data is deleted automatically.<br /><br />Data on the device can be deleted at any time by a user who has **Device owner** or **Admin** permissions. |
+|[Settings Troubleshooter](#settings-troubleshooter) |Settings app |HoloLens device<br /><br />Connected computer (optional) |The user stores the data, and only the user accesses the data (unless the user specifically shares the data with another user). |The data is retained until the user deletes it. |
+|[DiagnosticLog CSP](#diagnosticlog-csp) |Network connection<br /><br />MDM environment that supports the DiagnosticLog CSP |Administrator configures storage locations |In the managed environment, the user implicitly consents to administrator access to the data.<br /><br />Administrator configures access roles and permissions. | Administrator configures retention policy. |
+|[Fallback diagnostics](#fallback-diagnostics) |Device configuration:<ul><li>Powered on and connected to computer</li><li>Power and Volume buttons functioning</li></ul> |HoloLens device<br /><br />Connected computer |The user stores the data, and only the user accesses the data (unless the user specifically shares the data with another user). |The data is retained until the user deletes it. |
+
+## Feedback Hub
+
+A HoloLens user can use the Microsoft Feedback Hub desktop app to send diagnostic information to Microsoft Support. For details and complete instructions, see [Give us feedback](hololens-feedback.md).  
+
+> [!NOTE]  
+> **Commercial or enterprise users:** If you use the Feedback Hub app to report a problem that relates to MDM, provisioning, or any other device management aspect, change the app category to **Enterprise Management** > **Device category**.
+
+### Prerequisites
+
+- The device is connected to a network.
+- The Feedback Hub app is available on the user's desktop computer, and the user can upload files to the Microsoft cloud.
+
+### Data locations, access, and retention
+
+By agreeing to the terms-of-use of the Feedback Hub, the user explicitly consents to the storage and usage of the data (as defined by that agreement).
+
+The Feedback Hub provides two places for the user to store diagnostic information:
+
+- **The Microsoft cloud**. Data that the user uploads by using the Feedback Hub app is stored for the number of days that is consistent with Next Generation Privacy (NGP) requirements. Microsoft employees can use an NGP-compliant viewer to access the information during this period.
+   > [!NOTE]  
+   > These requirements apply to data in all Feedback Hub categories.
+
+- **The HoloLens device**. While filing a report in Feedback Hub, the user can select **Save a local copy of diagnostics and attachments created when giving feedback**. If the user selects this option, the Feedback Hub stores a copy of the diagnostic information on the HoloLens device. This information remains accessible to the user (or anyone that uses that account to sign in to HoloLens). To delete this information, a user must have **Device owner** or **Admin** permissions on the device. A user who has the appropriate permissions can sign in to the Feedback Hub, select **Settings** > **View diagnostics logs**, and delete the information.
+
+## Settings Troubleshooter
+
+A HoloLens user can use the Settings app on the device to troubleshoot problems and collect diagnostic information. To do this, follow these steps:
+
+1. Open the Settings app and select **Update & Security** > **Troubleshoot** page.
+1. Select the appropriate area, and select **Start**.
+1. Reproduce the issue.
+1. After you reproduce the issue, return to Settings and then select **Stop**.
+
+### Prerequisites
+
+- The Settings app is installed on the device and is available to the user.
+
+### Data locations, access, and retention
+
+Because the user starts the data collection, the user implicitly consents to the storage of the diagnostic information. Only the user, or anyone with whom that the user shares the data, can access the data.
+
+The diagnostic information is stored on the device. If the device is connected to the user's computer, the information also resides on the computer in the following file:
+
+> This PC\\\<*HoloLens device name*>\\Internal Storage\\Documents\\Trace\<*ddmmyyhhmmss*>.etl
+
+> [!NOTE]  
+> In this file path and name, \<*HoloLens device name*> represents the name of the HoloLens device, and \<*ddmmyyhhmmss*> represents the date and time that the file was created.
+
+The diagnostic information remains in these locations until the user deletes it.
+
+## DiagnosticLog CSP
+
+In a Mobile Device Management (MDM) environment, the IT administrator can use the the [DiagnosticLog configuration service provider (CSP)](https://docs.microsoft.com/windows/client-management/mdm/diagnosticlog-csp) to configure diagnostic settings on enrolled HoloLens devices. The IT administrator can configure these settings to collect logs from enrolled devices.
+
+### Prerequisites
+
+- The device is connected to a network.
+- The device is enrolled in an MDM environment that supports the DiagnosticLog CSP.
+
+### Data locations, access, and retention
+
+Because the device is part of the managed environment, the user implicitly consents to administrative access to diagnostic information.
+
+The IT administrator uses the DiagnosticLog CSP to configure the data storage, retention, and access policies, including the policies that govern the following:
+
+- The cloud infrastructure that stores the diagnostic information.
+- The retention period for the diagnostic information.
+- Permissions that control access to the diagnostic information.
+
+## Fallback diagnostics
+
+While device telemetry usually provides an initial understanding of a problem report, some issues require a broader and deeper understanding of the device state. When you (as a user or an administrator) investigate such issues, diagnostic logs that reside on the device are more useful than the basic device telemetry.
+
+The fallback diagnostics process provides a way for you to gather diagnostic information if no other methods are available. Such scenarios include the following:
+
+- The network or network-based resources (such as the Feedback Hub, MDM, and so on) are not available.
+- The device is "stuck" or locked in a state in which usual troubleshooting capabilities (such as the Settings app) are not available. Such scenarios include the Out-of-Box-Experience (OOBE), kiosk mode, and a locked or "hung" user interface.
+
+> [!IMPORTANT]  
+> - On HoloLens 2 devices, you can use fallback diagnostics under the following conditions only:
+>   - During the Out-of-the-Box-Experience (OOBE) and when you select **Send Full Diagnostics Data**.
+>   - If the environment's Group Policy enforces the **System\AllowTelemetry** policy value of **Full**.
+> - On HoloLens (1st gen) devices, you can use fallback diagnostics on HoloLens version 17763.316 or a later version. This version is the version that the Windows Device Recovery Tool restores when it resets the device.  
+
+### How to use fallback diagnostics
+
+Before you start the fallback diagnostics process, make sure of the following:
+
+- The device is connected to a computer by using a USB cable.
+- The device is powered on.
+- The Power and Volume buttons on the device are functioning correctly.
+
+To collect fallback diagnostic information, follow these steps:
+
+1. On the device, press the Power and Volume Down buttons at the same time and then release them.
+1. Wait for few seconds while the device collects the data.
+
+### Data locations
+
+The device stores the data locally. You can access that information from the connected desktop computer at the following location:
+
+> This PC\\\<*HoloLens device name*>\\Internal Storage\\Documents
+
+For more information about the files that the fallback diagnostics process collects, see [What diagnostics files does the fallback diagnostics process collect?](#what-diagnostics-files-does-the-fallback-diagnostics-process-collect).
+
+### Data access, use, and retention
+
+Because you store the data yourself, only you have access to the data. If you choose to share the data with another user, you implicitly grant permission for that user to access or store the data.
+
+The data remains until you delete it.
+
+### Frequently asked questions about fallback diagnostics on HoloLens
+
+#### Does the device have to be enrolled with an MDM system?
+
+No.
+
+#### How can I use fallback diagnostics on HoloLens?
+
+Before you start the fallback diagnostics process, make sure of the following:
+
+- The device is connected to a computer by using a USB cable.
+- The device is powered on.
+- The Power and Volume buttons on the device are functioning correctly.
+
+To collect fallback diagnostic information, follow these steps:
+
+1. On the device, press the Power and Volume Down buttons at the same time and then release them.
+1. Wait for few seconds while the device collects the data.
+
+#### How would I know that data collection finished?
+
+The fallback diagnostics process does not have a user interface. On HoloLens 2, when the process starts to collect data, it creates a file that is named HololensDiagnostics.temp. When the process finishes, it removes the file.
+
+#### What diagnostics files does the fallback diagnostics process collect?
+
+The fallback diagnostics process collects one or more .zip files, depending on the version of HoloLens. The following table lists each of the possible .zip files, and the applicable versions of HoloLens.
+
+|File |Contents |HoloLens (1st gen) |HoloLens 2 10.0.18362+ |HoloLens 2 10.0.19041+ |
+| --- | --- | --- | --- | --- |
+|HololensDiagnostics.zip |Files&nbsp;for&nbsp;tracing sessions that ran on the device.<br /><br />Diagnostic information that's specific to Hololens. |✔️ |✔️ |✔️ |
+|DeviceEnrollmentDiagnostics.zip |Information that's related to MDM, device enrollment, CSPs, and policies. | |✔️ |✔️ |
+|AutoPilotDiagnostics.zip |Information that's related to autopilot and licensing.| | |✔️ |
+|TPMDiagnostics.zip |Information that's related to the trusted platform module (TPM) on the device | | |✔️ |
+
+> [!NOTE]  
+> Starting on May 2, 2019, the fallback diagnostics process collects EventLog*.etl files only if the signed-in user is the device owner. This is because these files may contain PII data. Such data is accessible to device owners only. This behavior matches the behavior of Windows desktop computers, where administrators have access to event log files but other users do not.
+
+**Sample diagnostic content for HoloLens (1st gen)**
+
+HololensDiagnostics.zip contains files such as the following:
+
+- AuthLogon.etl
+- EventLog-HupRe.etl.001
+- FirstExperience.etl.001
+- HetLog.etl
+- HoloInput.etl.001
+- HoloShell.etl.001
+- WiFi.etl.001
+
+**Sample diagnostic content for HoloLens 2 10.0.18362+**
+
+HololensDiagnostics.zip contains files such as the following:
+
+- EventLog-Application.etl.001*
+- EventLog-System.etl.001*
+- AuthLogon.etl
+- EventLog-HupRe.etl.001
+- FirstExperience.etl.001
+- HetLog.etl
+- HoloInput.etl.001
+- HoloShell.etl.001
+- WiFi.etl.001
+- CSPsAndPolicies.etl.001
+- RadioMgr.etl
+- WiFiDriverIHVSession.etl
+
+DeviceEnrollmentDiagnostics.zip contains files such as the following:
+
+- MDMDiagHtmlReport.html
+- MdmDiagLogMetadata.json
+- MDMDiagReport.xml
+- MdmDiagReport_RegistryDump.reg
+- MdmLogCollectorFootPrint.txt
+
+**Sample diagnostic content for HoloLens 2 10.0.19041+**
+
+HololensDiagnostics.zip contains files such as the following:
+
+- EventLog-Application.etl.001*
+- EventLog-System.etl.001*
+- AuthLogon.etl
+- EventLog-HupRe.etl.001
+- FirstExperience.etl.001
+- HetLog.etl
+- HoloInput.etl.001
+- HoloShell.etl.001
+- WiFi.etl.001
+- CSPsAndPolicies.etl.001
+- RadioMgr.etl
+- WiFiDriverIHVSession.etl
+- DisplayDiagnosticData.json
+- HUP dumps
+
+DeviceEnrollmentDiagnostics.zip contains files such as the following:
+
+- MDMDiagHtmlReport.html
+- MdmDiagLogMetadata.json
+- MDMDiagReport.xml
+- MdmDiagReport_RegistryDump.reg
+- MdmLogCollectorFootPrint.txt
+
+AutoPilotDiagnostics.zip contains files such as the following:
+
+- DeviceHash_HoloLens-U5603.csv
+- LicensingDiag.cab
+- LicensingDiag_Output.txt
+- TpmHliInfo_Output.txt
+- DiagnosticLogCSP_Collector_DeviceEnrollment_\*.etl
+- DiagnosticLogCSP_Collector_Autopilot_*.etl
+
+TPMDiagnostics.zip contains files such as the following:
+
+- CertReq_enrollaik_Output.txt
+- CertUtil_tpminfo_Output.txt
+- TPM\*.etl

devices/hololens/hololens-encryption.md

@@ -10,7 +10,7 @@ ms.topic: article
 ms.localizationpriority: medium
 ms.date: 01/26/2019
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 appliesto:
 - HoloLens (1st gen)
 ---
@@ -51,22 +51,22 @@ Provisioning packages are files created by the Windows Configuration Designer to
 1. Find the XML license file that was provided when you purchased the Commercial Suite.
 
 1. Browse to and select the XML license file that was provided when you purchased the Commercial Suite.
-    >[!NOTE]
+    > [!NOTE]
-    >You can configure [additional settings in the provisioning package](hololens-provisioning.md).
+    > You can configure [additional settings in the provisioning package](hololens-provisioning.md).
 
 1. On the **File** menu, click **Save**. 
 
 1. Read the warning explaining that project files may contain sensitive information and click **OK**.
 
-    >[!IMPORTANT]
+    > [!IMPORTANT]
-    >When you build a provisioning package, you may include sensitive information in the project files and provisioning package (.ppkg) file. Although you have the option to encrypt the .ppkg file, project files are not encrypted. You should store the project files in a secure location and delete the project files when no longer needed.
+    > When you build a provisioning package, you may include sensitive information in the project files and provisioning package (.ppkg) file. Although you have the option to encrypt the .ppkg file, project files are not encrypted. You should store the project files in a secure location and delete the project files when no longer needed.
 
 1. On the **Export** menu, click **Provisioning package**.
 1. Change **Owner** to **IT Admin**, which will set the precedence of this provisioning package higher than provisioning packages applied to this device from other sources, and then select **Next**.
 1. Set a value for **Package Version**.
 
-    >[!TIP]
+    > [!TIP]
-    >You can make changes to existing packages and change the version number to update previously applied packages.
+    > You can make changes to existing packages and change the version number to update previously applied packages.
 
 1. On the **Select security details for the provisioning package**, click **Next**.
 1. Click **Next** to specify the output location where you want the provisioning package to go once it's built. By default, Windows ICD uses the project folder as the output location.
@@ -87,8 +87,8 @@ Provisioning packages are files created by the Windows Configuration Designer to
 1. The device will ask you if you trust the package and would like to apply it. Confirm that you trust the package.
 1. You will see whether the package was applied successfully or not. If it failed, you can fix your package and try again. If it succeeded, proceed with device setup.
 
->[!NOTE]
+> [!NOTE]
->If the device was purchased before August 2016, you will need to sign into the device with a Microsoft account, get the latest OS update, and then reset the OS in order to apply the provisioning package.
+> If the device was purchased before August 2016, you will need to sign into the device with a Microsoft account, get the latest OS update, and then reset the OS in order to apply the provisioning package.
 
 ## Verify device encryption
 

devices/hololens/hololens-enroll-mdm.md

@@ -10,7 +10,7 @@ ms.topic: article
 ms.localizationpriority: medium
 ms.date: 07/15/2019
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 appliesto:
 - HoloLens (1st gen)
 - HoloLens 2
@@ -20,8 +20,8 @@ appliesto:
 
 You can manage multiple Microsoft HoloLens devices simultaneously using solutions like [Microsoft Intune](https://docs.microsoft.com/intune/windows-holographic-for-business). You will be able to manage settings, select apps to install and set security configurations tailored to your organization's need. See [Manage devices running Windows Holographic with Microsoft Intune](https://docs.microsoft.com/intune/windows-holographic-for-business), the [configuration service providers (CSPs) that are supported in Windows Holographic](https://msdn.microsoft.com/windows/hardware/commercialize/customize/mdm/configuration-service-provider-reference#hololens), and the [policies supported by Windows Holographic for Business](https://msdn.microsoft.com/windows/hardware/commercialize/customize/mdm/policy-configuration-service-provider#hololenspolicies).
 
->[!NOTE]
+> [!NOTE]
->Mobile device management (MDM), including the VPN, Bitlocker, and kiosk mode features, is only available when you [upgrade to Windows Holographic for Business](hololens1-upgrade-enterprise.md).
+> Mobile device management (MDM), including the VPN, Bitlocker, and kiosk mode features, is only available when you [upgrade to Windows Holographic for Business](hololens1-upgrade-enterprise.md).
 
 ## Requirements
 

devices/hololens/hololens-faq-security.md

@@ -0,0 +1,125 @@
+---
+title: Frequently Asked Security Questions
+description: security questions frequently asked about the hololens
+ms.assetid: bd55ecd1-697a-4b09-8274-48d1499fcb0b
+author: pawinfie
+ms.author: pawinfie
+ms.date: 02/19/2020
+keywords: hololens, Windows Mixed Reality, security
+ms.prod: hololens
+ms.sitesec: library
+ms.topic: article
+audience: ITPro
+ms.localizationpriority: high
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
+manager: bradke
+appliesto:
+- HoloLens 1 (1st gen)
+- HoloLens 2
+---
+
+# Frequently asked questions about HoloLens security
+
+## HoloLens (1st gen) Security Questions
+
+1. **What type of wireless is used?**
+    1. 802.11ac and Bluetooth 4.1 LE
+1. **What type of architecture is incorporated?  For example: point to point, mesh or something else?**
+    1. Wi-Fi can be used in infrastructure mode to communicate with other wireless access points.
+    1. Bluetooth can be used to talk peer to peer between multiple HoloLens if the customers application supports it or to other Bluetooth devices.
+1. **What is FCC ID?**
+    1. C3K1688
+1. **What frequency range and channels does the device operate on and is it configurable?**
+    1. Wi-Fi: The frequency range is not user configurable and depends on the country of use. In the US Wi-Fi uses both 2.4 GHz (1-11) channels and 5 GHz (36-64, 100-165) channels.
+    1. Bluetooth: Bluetooth uses the standard 2.4-2.48 GHz range.
+1. **Can the device blacklist or white list specific frequencies?**
+    1. This is not controllable by the user/device
+1. **What is the power level for both transmit and receive? Is it adjustable? What is the range of operation?**
+    1. Our emissions testing standards can be found [here](https://fccid.io/C3K1688). Range of operation is highly dependent on the access point and environment - but is roughly equivalent to other high-quality phones, tablets, or PCs.
+1. **What is the duty cycle/lifetime for normal operation?**
+    1. 2-3hrs of active use and up to 2 weeks of standby time
+    1. Battery lifetime is unavailable.
+1. **What is transmit and receive behavior when a tool is not in range?**
+    1. HoloLens transmit/receive follows the standard Wi-Fi/Bluetooth pattern. At the edge of its range, you'll probably notice input getting choppy until it fully disconnects, but after you get back in range it should quickly reconnect.
+1. **What is deployment density per square foot?**
+    1. This is dependent on your network infrastructure.
+1. **Can device use the infrastructure as a client?**
+    1. Yes
+1. **What protocol is used?**
+    1. HoloLens does not use any proprietary protocols
+1. **OS update frequency – What is the frequency of OS updates for the HL?  Is there a set schedule?  Does Microsoft release security patches as needed, etc.**
+    1. Microsoft does provide OS updates to HoloLens exactly the same way it is done for Windows 10. There are normally two major updates per year, one in spring, one in fall. As HoloLens is a Windows device, the update concept is the same as with any other Windows device. Microsoft releases Security patches as needed and follows the same concept as done on any other Windows device.
+1. **OS hardening – What options are there to harden the OS?  Can we remove or shutdown unnecessary apps or services?**
+    1. HoloLens behaves like a smartphone. It is comparable to other modern Windows devices. HoloLens can be managed by either Microsoft Intune or other Modern Device Management Solutions, like MobileIron, Airwatch, or Soti. There are Policies you can set in these Management Systems to put Security policies on the device and in order to harden the device. There is also the option in deleting any unnecessary applications if wanted.
+1. **How will software applications be managed and updated? What control do we have to define what apps are loaded and app update process for apps that are living in the Microsoft store?**
+    1. HoloLens gets software applications only through the Windows store. Only Appx Application Packages can be installed, which are developed for the Use of HoloLens. You can see this in the Microsoft Store with a little logo next to the application which shows the HoloLens device. Any control that you have over the management of Store applications also applies to HoloLens. You can use the concept of the official store or the store for business. Apps can either be side-loaded (manual process to load an app on a Windows device) or can be managed through an MDM so that apps are automatically pulled from the store when needed.
+1. **What is the frequency of updates to apps in the store for HoloLens?**
+    1. As we follow the same concept of the Microsoft Store and pull apps from there, the update cycle is determined by the developer of the Application. All management options that you have to control the update mechanism in the store apply to HoloLens as well.
+1. **Is there a secure boot capability for the HoloLens?**
+    1. Yes
+1. **Is there an ability to disable or disconnect peripheral support from the device?**
+    1. Yes
+1. **Is there an ability to control or disable the use of ports on the device?**
+    1. The HoloLens only contains 2 ports (one for headphones and one for charging or connecting to PCs). There is not ability to disable the port due to functionality and recovery reasons.
+1. **Antivirus, end point detection, IPS, app control whitelist – Any ability to run antivirus, end point detection, IPS, app control whitelist, etc.**
+    1. Windows Holographic for Business (commercial suite) does support Windows Defender Smart Screen. If an antivirus company were to create and publish their app to the Universal Windows Platform, it could be downloaded on HoloLens. At present, no companies have done this for HoloLens.
+    1. Whitelisting apps is possible by using the Microsoft Enterprise Store, where you can choose only what specific apps can be downloaded. Also, through MDM you can lock what specific apps can be run or even seen on the device.
+1. **Can we quarantine the device from prod network until we update the device if it has been offline for an extended period of time?  Ex. Device has been sitting in a drawer not powered up for a period (6 months) and has not received any updates, patches, etc.  When it tries to come on the network can we flag it and say you must update on another network prior to being complaint to join the network.**
+    1. This is something that can be managed on the infrastructure level by either an MDM or an on-prem server. The device can be flagged as not compliant if it does not meet a specified Update version.
+1. **Does Microsoft include any back doors or access to services that allows Microsoft to connect to the device for screen sharing or remote support at will?**
+    1. No
+1. **When a PKI cert is being generated for trusted communication, we want the cert to be generated on the device so that we know it's only on that device, unique to that device, and can't be exported or used to impersonate the device. Is this true on HoloLens? If not is there a potential mitigation?**
+    1. CSR for SCEP is generated on the device itself. Intune and the on premise SCEP connector help secure the requests themselves by adding and verifying a challenge string that's sent to the client.
+    1. Since HoloLens (1st Gen and 2nd Gen) have a TPM module, these certs would be stored in the TPM module, and are unable to be extracted. Additionally, even if it could be extracted, the challenge strings couldn't be verified on a different device, rendering the certs/key unusable on different devices.
+
+## HoloLens 2nd Gen Security Questions
+
+1. **What type of wireless is used?**
+    1. 802.11ac and Bluetooth 5.0
+1. **What type of architecture is incorporated?  For example: point to point, mesh or something else?**
+    1. Wi-Fi can be used in infrastructure mode to communicate with other wireless access points.
+    1. Bluetooth can be used to talk peer to peer between multiple HoloLens if the customers application supports it or to other Bluetooth devices.
+1. **What is FCC ID?**
+    1. C3K1855
+1. **What frequency range and channels does the device operate on and is it configurable?**
+    1. Wi-Fi: The frequency range is not user configurable and depends on the country of use. In the US Wi-Fi uses both 2.4 GHz (1-11) channels and 5 GHz (36-64, 100-165) channels.
+1. **Can the device blacklist or white list specific frequencies?**
+    1. This is not controllable by the user/device
+1. **What is the power level for both transmit and receive? Is it adjustable? What is the range of operation?**
+    1. Wireless power levels depend on the channel of operation. Devices are calibrated to perform at the highest power levels allowed based on the region's regulatory rules.
+1. **What is the duty cycle/lifetime for normal operation?**
+    1. *Currently unavailable.*
+1. **What is transmit and receive behavior when a tool is not in range?**
+    1. HoloLens transmit/receive follows the standard Wi-Fi/Bluetooth pattern. At the edge of its range, you'll probably notice input getting choppy until it fully disconnects, but after you get back in range it should quickly reconnect.
+1. **What is deployment density per square foot?**
+    1. This is dependent on your network infrastructure.
+1. **Can device use the infrastructure as a client?**
+    1. Yes
+1. **What protocol is used?**
+    1. HoloLens does not use any proprietary protocols
+1. **OS update frequency – What is the frequency of OS updates for the HL?  Is there a set schedule?  Does Microsoft release security patches as needed, etc.**
+    1. Microsoft does provide OS updates to HoloLens exactly the same way it is done for Windows 10. There are normally two major updates per year, one in spring, one in fall. As HoloLens is a Windows device, the update concept is the same as with any other Windows device. Microsoft releases Security patches as needed and follows the same concept as done on any other Windows device.
+1. **OS hardening – What options are there to harden the OS?  Can we remove or shutdown unnecessary apps or services?**
+    1. HoloLens behaves like a smartphone. It is comparable to other modern Windows devices. HoloLens can be managed by either Microsoft Intune or other Modern Device Management Solutions, like MobileIron, Airwatch, or Soti. There are Policies you can set in these Management Systems to put Security policies on the device and in order to harden the device. There is also the option in deleting any unnecessary applications if wanted.
+1. **How will software applications be managed and updated? What control do we have to define what apps are loaded and app update process for apps that are living in the Microsoft store?**
+    1. HoloLens gets software applications only through the Windows store. Only Appx Application Packages can be installed, which are developed for the Use of HoloLens. You can see this in the Microsoft Store with a little logo next to the application which shows the HoloLens device. Any control that you have over the management of Store applications also applies to HoloLens. You can use the concept of the official store or the store for business. Apps can either be side-loaded (manual process to load an app on a Windows device) or can be managed through an MDM so that apps are automatically pulled from the store when needed.
+1. **What is the frequency of updates to apps in the store for HoloLens?**
+    1. As we follow the same concept of the Microsoft Store and pull apps from there, the update cycle is determined by the developer of the Application. All management options that you have to control the update mechanism in the store apply to HoloLens as well.
+1. **Is there a secure boot capability for the HoloLens?**
+    1. Yes
+1. **Is there an ability to disable or disconnect peripheral support from the device?**
+    1. Yes
+1. **Is there an ability to control or disable the use of ports on the device?**
+    1. The HoloLens only contains 2 ports (one for headphones and one for charging or connecting to PCs). There is not ability to disable the port due to functionality and recovery reasons.
+1. **Antivirus, end point detection, IPS, app control whitelist – Any ability to run antivirus, end point detection, IPS, app control whitelist, etc.**
+    1. HoloLens 2nd Gen supports Windows Defender Smart Screen. If an antivirus company were to create and publish their app to the Universal Windows Platform, it could be downloaded on HoloLens. At present, no companies have done this for HoloLens.
+    1. Whitelisting apps is possible by using the Microsoft Enterprise Store, where you can choose only what specific apps can be downloaded. Also, through MDM you can lock what specific apps can be run or even seen on the device.
+1. **Can we quarantine the device from prod network until we update the device if it has been offline for an extended period of time?  Ex. Device has been sitting in a drawer not powered up for a period (6 months) and has not received any updates, patches, etc.  When it tries to come on the network can we flag it and say you must update on another network prior to being complaint to join the network.**
+    1. This is something that can be managed on the infrastructure level by either an MDM or an on-prem server. The device can be flagged as not compliant if it does not meet a specified Update version.
+1. **Does Microsoft include any back doors or access to services that allows Microsoft to connect to the device for screen sharing or remote support at will?**
+    1. No
+1. **When a PKI cert is being generated for trusted communication, we want the cert to be generated on the device so that we know it's only on that device, unique to that device, and can't be exported or used to impersonate the device. Is this true on HoloLens? If not is there a potential mitigation?**
+    1. CSR for SCEP is generated on the device itself. Intune and the on premise SCEP connector help secure the requests themselves by adding and verifying a challenge string that's sent to the client.
+    1. Since HoloLens (1st Gen and 2nd Gen) have a TPM module, these certs would be stored in the TPM module, and are unable to be extracted. Additionally, even if it could be extracted, the challenge strings couldn't be verified on a different device, rendering the certs/key unusable on different devices.

devices/hololens/hololens-identity.md

@@ -1,12 +1,15 @@
 ---
-title: Managing user identity and login on HoloLens
+title: Manage user identity and sign-in for HoloLens
-description: Manage user identity, security, and login on HoloLens.
+description: Manage user identity, security, and sign-in for HoloLens.
 keywords: HoloLens, user, account, aad, adfs, microsoft account, msa, credentials, reference
 ms.assetid: 728cfff2-81ce-4eb8-9aaa-0a3c3304660e
 author: scooley
 ms.author: scooley
-ms.date: 1/6/2019
+ms.date: 1/6/2020
 ms.prod: hololens
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
 ms.topic: article
 ms.sitesec: library
 ms.topic: article
@@ -18,7 +21,7 @@ appliesto:
 - HoloLens 2
 ---
 
-# User identity and signin
+# Manage user identity and sign-in for HoloLens
 
 > [!NOTE]
 > This article is a technical reference for IT Pros and tech enthusiasts. If you're looking for HoloLens set up instructions, read "[Setting up your HoloLens (1st gen)](hololens1-start.md)" or "[Setting up your HoloLens 2](hololens2-start.md)".

devices/hololens/hololens-insider.md

@@ -1,54 +1,142 @@
 ---
-title: Insider preview for Microsoft HoloLens (HoloLens)
+title: Insider preview for Microsoft HoloLens
-description: It’s simple to get started with Insider builds and to provide valuable feedback for our next major operating system update for HoloLens.
+description: It's simple to get started with Insider builds and to provide valuable feedback for our next major operating system update for HoloLens.
 ms.prod: hololens
 ms.sitesec: library
 author: scooley
 ms.author: scooley
 ms.topic: article
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
 ms.localizationpriority: medium
 audience: ITPro
-ms.date: 1/6/2020
+ms.date: 4/14/2020
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 appliesto:
-- HoloLens (1st gen)
 - HoloLens 2
 ---
 
 # Insider preview for Microsoft HoloLens
 
-Welcome to the latest Insider Preview builds for HoloLens!  It’s simple to get started and provide valuable feedback for our next major operating system update for HoloLens.
+Welcome to the latest Insider Preview builds for HoloLens!  It's simple to get started and provide valuable feedback for our next major operating system update for HoloLens.
 
 ## Start receiving Insider builds
 
-On a device running the Windows 10 April 2018 Update, go to **Settings** -> **Update & Security** -> **Windows Insider Program** and select **Get started**. Link the account you used to register as a Windows Insider.
+On a HoloLens 2 device go to **Settings** -> **Update & Security** -> **Windows Insider Program** and select **Get started**. Link the account you used to register as a Windows Insider.
 
-Then, select **Active development of Windows**, choose whether you’d like to receive **Fast** or **Slow** builds, and review the program terms.
+Then, select **Active development of Windows**, choose whether you'd like to receive **Fast** or **Slow** builds, and review the program terms.
 
 Select **Confirm -> Restart Now** to finish up. After your device has rebooted, go to **Settings -> Update & Security -> Check for updates** to get the latest build.
 
 ## Stop receiving Insider builds
 
-If you no longer want to receive Insider builds of Windows Holographic, you can opt out when your HoloLens is running a production build, or you can [recover your device](hololens-recovery.md) using the Windows Device Recovery Tool to recover your device to a non-Insider version of Windows Holographic.
+If you no longer want to receive Insider builds of Windows Holographic, you can opt out when your HoloLens is running a production build, or you can [recover your device](hololens-recovery.md) using the Advanced Recovery Companion to recover your device to a non-Insider version of Windows Holographic.
 
 To verify that your HoloLens is running a production build:
 
-- Go to **Settings > System > About**, and find the build number.
+1. Go to **Settings > System > About**, and find the build number.
-- [See the release notes for production build numbers.](hololens-release-notes.md)
+1. [See the release notes for production build numbers.](hololens-release-notes.md)
 
 To opt out of Insider builds:
 
-- On a HoloLens running a production build, go to **Settings > Update & Security > Windows Insider Program**, and select **Stop Insider builds**.
+1. On a HoloLens running a production build, go to **Settings > Update & Security > Windows Insider Program**, and select **Stop Insider builds**.
-- Follow the instructions to opt out your device.
+1. Follow the instructions to opt out your device.
 
 ## Provide feedback and report issues
 
 Please use [the Feedback Hub app](hololens-feedback.md) on your HoloLens to provide feedback and report issues. Using Feedback Hub ensures that all necessary diagnostics information is included to help our engineers quickly debug and resolve the problem.  Issues with the Chinese and Japanese version of HoloLens should be reported the same way.
 
->[!NOTE]
+> [!NOTE]
->Be sure to accept the prompt that asks whether you’d like Feedback Hub to access your Documents folder (select **Yes** when prompted).
+> Be sure to accept the prompt that asks whether you'd like Feedback Hub to access your Documents folder (select **Yes** when prompted).
 
 ## Note for developers
 
 You are welcome and encouraged to try developing your applications using Insider builds of HoloLens.  Check out the [HoloLens Developer Documentation](https://developer.microsoft.com/windows/mixed-reality/development) to get started. Those same instructions work with Insider builds of HoloLens.  You can use the same builds of Unity and Visual Studio that you're already using for HoloLens development.
+
+
+## Windows Insider Release Notes
+
+HoloLens 2 Windows Insider builds are full of new features and improvements.  Sign up for Windows Insider Fast or Slow flights to test them out!
+Here's a quick summary of what's new:
+
+- Support for FIDO2 Security Keys to enable secure and easy authentication for shared devices
+- Seamlessly apply a provisioning package from a USB drive to your HoloLens
+- Use a provisioning packages to enroll your HoloLens to your Mobile Device Management system
+- Use Windows Autopilot to set up and pre-configure new devices, quickly getting them ready for productive use. To participate in the program you'll need to meet a few requirements. While the program is in preview mode you'll need to be using Microsoft Intune. You'll need to use a tenant that is flighted for HoloLens. Lastly you'll need to have installed an insider preview buildon your HoloLens 2. To praticipate in the preview of this new program send a note to hlappreview@microsoft.com to join the preview.
+- Dark Mode - HoloLens customers can now choose the default mode for apps that support both color schemes! Based on customer feedback, with this update we are setting the default app mode to "dark," but you can easily change this setting at any time.
+- Support for additional system voice commands
+- An updated Cortana app with a focus on productivity
+- Hand Tracking improvements to reduce the tendency to close the index finger when pointing. This should make button pressing and 2D slate usage feel more accurate
+- Performance and stability improvements across the product
+- More information in settings on HoloLens about the policy pushed to the device
+
+Once you've had a chance to explore these new capabilities, use the Feedback Hub app to let us know what you think. Feedback you provide in the Feedback Hub goes directly to our engineers.
+
+### FIDO 2 support
+Many of you share a HoloLens with lots of people in a work or school environment.  Whether devices are shared between students in a classroom or they're checked out from a device locker, it's important to be able to change users quickly and easily without typing long user names and passwords.  FIDO lets anyone in your organization (AAD tenant) seamlessly sign in to HoloLens without entering a username or password.
+
+Read the [passwordless security docs](https://docs.microsoft.com/azure/active-directory/authentication/howto-authentication-passwordless-security-key) to get started.
+
+### Provisioning package updates
+Provisioning packages let you set HoloLens configuration through a config file rather than going through the HoloLens out of box experience.  Previously, provisioning packages had to be copied onto HoloLens' internal memory, now they can be on a USB drive so they're easier to re-use on multiple HoloLens and so more people can provision HoloLens in parallel.
+
+1. To try it out, download the latest version of the Windows Configuration Designer from the Windows store onto your PC.  
+1. Select **Provision HoloLens Devices** > Select **Provision HoloLens 2 devices**
+1. Build your configuration profile and, when you're done, copy all files created to a USB-C storage device.
+1. Plug it into any freshly flashed HoloLens and press **Volume down + Power** to apply your provisioning package.
+
+### System voice commands
+You can now can access these commands with your voice:
+- "Restart device"
+- "Shutdown device"
+- "Brightness up"
+- "Brightness down"
+- "Volume up"
+- "Volume down"
+- "What is my IP address?"
+- "Take a picture"
+- "Take a video" / "Stop recording"
+
+If you're running your system with a different language, please try the appropriate commands in that language.
+
+### Cortana updates
+The updated app integrates with Microsoft 365, currently in English (United States) only, to help you get more done across your devices. On HoloLens 2, Cortana will no longer support certain device-specific commands like adjusting the volume or restarting the device, which are now supported with the new system voice commands above. Learn more about the new Cortana app and its direction on our blog [here](https://blogs.windows.com/windowsexperience/2020/02/28/cortana-in-the-upcoming-windows-10-release-focused-on-your-productivity-with-enhanced-security-and-privacy/). 
+
+There's currently an issue we're investigating that requires you to launch the app once after booting the device in order to use the "Hey Cortana" keyword activation, and if you updated from a 18362 build, you may see an app tile for the previous version of the Cortana app in Start that no longer works. 
+
+### Dark mode
+Many Windows apps support both dark and light modes, and now HoloLens customers can choose the default mode for apps that support both. Once updated, the default app mode will be "dark," but can be changed easily. Navigate to **Settings > System > Colors to find "Choose your default app mode."**
+Here are some of the in-box apps that support Dark mode!
+- Settings
+- Microsoft Store
+- Mail
+- Calendar
+- File Explorer
+- Feedback Hub
+- OneDrive
+- Photos
+- 3D Viewer
+- Movies & TV
+
+### Windows Autopilot for HoloLens 2
+
+This Autopilot program supports Autopilot self-deploying mode to provision HoloLens 2 devices as shared devices under your tenant. Self-deploying mode leverages the device's preinstalled OEM image and drivers during the provisioning process. A user can provision the device without putting the device on and going through the Out-of-the-box Experience (OOBE).
+
+When a user starts the Autopilot self-deploying process, the process completes the following steps:
+1. Join the device to Azure Active Directory (Azure AD). 
+2. Use Azure AD to enroll the device in Microsoft Intune (or another MDM service).
+3. Download the device-targeted policies, certificates, and networking profiles.
+4. Provision the device.
+5. Present the sign-in screen to the user.
+
+For full information about Autopilot, see [Windows Autopilot for HoloLens 2 evaluation guide](hololens2-autopilot.md).
+
+### FFU download and flash directions
+To test with a flight signed ffu, you first have to flight unlock your device prior to flashing the flight signed ffu.
+1. On PC
+    1. Download ffu to your PC from: [https://aka.ms/hololenspreviewdownload](https://aka.ms/hololenspreviewdownload)
+    1. Install ARC (Advanced Recovery Companion) from the Microsoft Store: [https://www.microsoft.com/store/productId/9P74Z35SFRS8](https://www.microsoft.com/store/productId/9P74Z35SFRS8) 
+1. On HoloLens - Flight Unlock: Open **Settings** > **Update & Security** > **Windows Insider Program** then sign up, reboot device
+1. Flash FFU - Now you can flash the flight signed FFU using ARC 

devices/hololens/hololens-kiosk.md

@@ -1,5 +1,5 @@
 ---
-title: Set up HoloLens in kiosk mode (HoloLens)
+title: Set up HoloLens as a kiosk for specific applications
 description: Use a kiosk configuration to lock down the apps on HoloLens. 
 ms.prod: hololens
 ms.sitesec: library
@@ -8,15 +8,21 @@ ms.author: dansimp
 ms.topic: article
 ms.localizationpriority: medium
 ms.date: 11/13/2018
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
+appliesto:
+- HoloLens (1st gen)
+- HoloLens 2
 ---
 
-# Set up HoloLens in kiosk mode
+# Set up HoloLens as a kiosk for specific applications
 
 In Windows 10, version 1803, you can configure your HoloLens devices to run as multi-app or single-app kiosks. You can also configure guest access for a HoloLens kiosk device by [designating a SpecialGroup account in your XML file.](#add-guest-access-to-the-kiosk-configuration-optional)
 
-When HoloLens is configured as a multi-app kiosk, only the allowed apps are available to the user. The benefit of a multi-app kiosk, or fixed-purpose device, is to provide an easy-to-understand experience for individuals by putting in front of them only the things they need to use, and removing from their view the things they don’t need to access.
+When HoloLens is configured as a multi-app kiosk, only the allowed apps are available to the user. The benefit of a multi-app kiosk, or fixed-purpose device, is to provide an easy-to-understand experience for individuals by putting in front of them only the things they need to use, and removing from their view the things they don't need to access.
 
 Single-app kiosk mode starts the specified app when the user signs in, and restricts the user's ability to launch new apps or change the running app. When single-app kiosk mode is enabled for HoloLens, the [start gestures](https://docs.microsoft.com/hololens/hololens2-basic-usage#start-gesture) (including [Bloom](https://docs.microsoft.com/hololens/hololens1-basic-usage) on HoloLens (1st Gen)) and Cortana are disabled, and placed apps aren't shown in the user's surroundings. 
 
@@ -27,15 +33,15 @@ Kiosk mode | Voice and Bloom commands | Quick actions menu | Camera and video |
 Single-app kiosk | ![no](images/crossmark.png)  |  ![no](images/crossmark.png)    | ![no](images/crossmark.png)     |  ![no](images/crossmark.png)  
 Multi-app kiosk | ![yes](images/checkmark.png)  | ![yes](images/checkmark.png) with **Home** and **Volume** (default)<br><br>Photo and video buttons shown in Quick actions menu if the Camera app is enabled in the kiosk configuration.<br><br>Miracast is shown if the Camera app and device picker app are enabled in the kiosk configuration.    | ![yes](images/checkmark.png) if the Camera app is enabled in the kiosk configuration.   | ![yes](images/checkmark.png) if the Camera app and device picker app are enabled in the kiosk configuration.
 
->[!NOTE]
+> [!NOTE]
->Use the Application User Model ID (AUMID) to allow apps in your kiosk configuration. The Camera app AUMID is `HoloCamera_cw5n1h2txyewy!HoloCamera`. The device picker app AUMID is `HoloDevicesFlow_cw5n1h2txyewy!HoloDevicesFlow`.
+> Use the Application User Model ID (AUMID) to allow apps in your kiosk configuration. The Camera app AUMID is `HoloCamera_cw5n1h2txyewy!HoloCamera`. The device picker app AUMID is `HoloDevicesFlow_cw5n1h2txyewy!HoloDevicesFlow`.
 
 The [AssignedAccess Configuration Service Provider (CSP)](https://docs.microsoft.com/windows/client-management/mdm/assignedaccess-csp) enables kiosk configuration. 
 
->[!WARNING]
+> [!WARNING]
->The assigned access feature which enables kiosk mode is intended for corporate-owned fixed-purpose devices. When the multi-app assigned access configuration is applied on the device, certain policies are enforced system-wide, and will impact other users on the device. Deleting the multi-app configuration will remove the assigned access lockdown profiles associated with the users, but it cannot revert all [the enforced policies](https://docs.microsoft.com/windows/configuration/lock-down-windows-10-to-specific-apps#policies-set-by-multi-app-kiosk-configuration). A factory reset is needed to clear all the policies enforced via assigned access.
+> The assigned access feature which enables kiosk mode is intended for corporate-owned fixed-purpose devices. When the multi-app assigned access configuration is applied on the device, certain policies are enforced system-wide, and will impact other users on the device. Deleting the multi-app configuration will remove the assigned access lockdown profiles associated with the users, but it cannot revert all [the enforced policies](https://docs.microsoft.com/windows/configuration/lock-down-windows-10-to-specific-apps#policies-set-by-multi-app-kiosk-configuration). A factory reset is needed to clear all the policies enforced via assigned access.
 >
->Be aware that voice commands are enabled for kiosk mode configured in Microsoft Intune or provisioning packages, even if the Cortana app is not selected as a kiosk app. 
+> Be aware that voice commands are enabled for kiosk mode configured in Microsoft Intune or provisioning packages, even if the Cortana app is not selected as a kiosk app. 
 
 For HoloLens devices running Windows 10, version 1803, there are three methods that you can use to configure the device as a kiosk:
 - You can use [Microsoft Intune or other mobile device management (MDM) service](#set-up-kiosk-mode-using-microsoft-intune-or-mdm-windows-10-version-1803) to configure single-app and multi-app kiosks.
@@ -48,15 +54,15 @@ For HoloLens devices running Windows 10, version 1607, you can [use the Windows
 
 If you use [MDM, Microsoft Intune](#set-up-kiosk-mode-using-microsoft-intune-or-mdm-windows-10-version-1803), or a [provisioning package](#set-up-kiosk-mode-using-a-provisioning-package-windows-10-version-1803) to configure a multi-app kiosk, the procedure requires a Start layout. Start layout customization isn't supported in Holographic for Business, so you'll need to use a placeholder Start layout. 
 
->[!NOTE]
+> [!NOTE]
->Because a single-app kiosk launches the kiosk app when a user signs in, there is no Start screen displayed.
+> Because a single-app kiosk launches the kiosk app when a user signs in, there is no Start screen displayed.
 
 ### Start layout file for MDM (Intune and others)
 
 Save the following sample as an XML file. You can use this file when you configure the multi-app kiosk in Microsoft Intune (or in another MDM service that provides a kiosk profile).
 
->[!NOTE]
+> [!NOTE]
->If you need to use a custom setting and full XML configuration to set up a kiosk in your MDM service, use the [Start layout instructions for a provisioning package](#start-layout-for-a-provisioning-package).
+> If you need to use a custom setting and full XML configuration to set up a kiosk in your MDM service, use the [Start layout instructions for a provisioning package](#start-layout-for-a-provisioning-package).
 
 ```xml
 <LayoutModificationTemplate
@@ -181,22 +187,22 @@ Use the following snippet in your kiosk configuration XML to enable the **Guest*
 
 1. [Set up the HoloLens to use the Windows Device Portal](https://developer.microsoft.com/windows/mixed-reality/using_the_windows_device_portal#setting_up_hololens_to_use_windows_device_portal). The Device Portal is a web server on your HoloLens that you can connect to from a web browser on your PC.
 
-    >[!IMPORTANT]
+    > [!IMPORTANT]
-    >When you set up HoloLens to use the Device Portal, you must enable **Developer Mode** on the device. **Developer Mode** on a device that has been upgraded to Windows Holographic for Business enables side-loading of apps, which risks the installation of apps that have not been certified by the Microsoft Store. Administrators can block the ability to enable **Developer Mode** using the **ApplicationManagement/AllowDeveloper Unlock** setting in the [Policy CSP](https://msdn.microsoft.com/library/windows/hardware/dn904962.aspx). [Learn more about Developer Mode.](https://msdn.microsoft.com/windows/uwp/get-started/enable-your-device-for-development#developer-mode)
+    > When you set up HoloLens to use the Device Portal, you must enable **Developer Mode** on the device. **Developer Mode** on a device that has been upgraded to Windows Holographic for Business enables side-loading of apps, which risks the installation of apps that have not been certified by the Microsoft Store. Administrators can block the ability to enable **Developer Mode** using the **ApplicationManagement/AllowDeveloper Unlock** setting in the [Policy CSP](https://msdn.microsoft.com/library/windows/hardware/dn904962.aspx). [Learn more about Developer Mode.](https://msdn.microsoft.com/windows/uwp/get-started/enable-your-device-for-development#developer-mode)
     
 2. On a PC, connect to the HoloLens using [Wi-Fi](https://developer.microsoft.com/windows/mixed-reality/Using_the_Windows_Device_Portal.html#connecting_over_wi-fi) or [USB](https://developer.microsoft.com/windows/mixed-reality/Using_the_Windows_Device_Portal.html#connecting_over_usb).
 
 3. [Create a user name and password](https://developer.microsoft.com/windows/mixed-reality/Using_the_Windows_Device_Portal.html#creating_a_username_and_password) if this is the first time you connect to the Windows Device Portal, or enter the user name and password that you previously set up.
 
-    >[!TIP]
+    > [!TIP]
-    >If you see a certificate error in the browser, follow [these troubleshooting steps](https://developer.microsoft.com/windows/mixed-reality/Using_the_Windows_Device_Portal.html#security_certificate). 
+    > If you see a certificate error in the browser, follow [these troubleshooting steps](https://developer.microsoft.com/windows/mixed-reality/Using_the_Windows_Device_Portal.html#security_certificate). 
 
 4. In the Windows Device Portal, click **Kiosk Mode**.
 
     ![Kiosk Mode](images/kiosk.png)
 
-    >[!NOTE]
+    > [!NOTE]
-    >The kiosk mode option will be available if the device is [enrolled in device management](hololens-enroll-mdm.md) and has a [license to upgrade to Windows Holographic for Business](hololens1-upgrade-enterprise.md).
+    > The kiosk mode option will be available if the device is [enrolled in device management](hololens-enroll-mdm.md) and has a [license to upgrade to Windows Holographic for Business](hololens1-upgrade-enterprise.md).
 
 5. Select **Enable Kiosk Mode**, choose an app to run when the device starts, and click **Save**.
 
@@ -210,4 +216,4 @@ Use the following snippet in your kiosk configuration XML to enable the **Guest*
 ## More information
 
 Watch how to configure a kiosk in a provisioning package.
->[!VIDEO https://www.microsoft.com/videoplayer/embed/fa125d0f-77e4-4f64-b03e-d634a4926884?autoplay=false]
+> [!VIDEO https://www.microsoft.com/videoplayer/embed/fa125d0f-77e4-4f64-b03e-d634a4926884?autoplay=false]

devices/hololens/hololens-known-issues.md

@@ -1,11 +1,14 @@
 ---
-title: HoloLens known issues
+title: Known issues for HoloLens
 description: This is the list of known issues that may affect HoloLens developers.
 keywords: troubleshoot, known issue, help
 author: mattzmsft
 ms.author: mazeller
 ms.date: 8/30/2019
 ms.topic: article
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
 HoloLens and holograms: Frequently asked questions
 manager: jarrettr
 ms.prod: hololens
@@ -13,14 +16,14 @@ appliesto:
 - HoloLens 1
 ---
 
-# HoloLens known issues
+# Known issues for HoloLens
 
 This is the current list of known issues for HoloLens that affect developers. Check here first if you are seeing an odd behavior. This list will be kept updated as new issues are discovered or reported, or as issues are addressed in future HoloLens software updates.
 
 ## Unable to connect and deploy to HoloLens through Visual Studio
 
->[!NOTE]
+> [!NOTE]
->Last Update: 8/8 @ 5:11PM - Visual Studio has released VS 2019 Version 16.2 which includes a fix to this issue. We recommend updating to this newest version to avoid experiencing this error.
+> Last Update: 8/8 @ 5:11PM - Visual Studio has released VS 2019 Version 16.2 which includes a fix to this issue. We recommend updating to this newest version to avoid experiencing this error.
 
 Visual Studio has released VS 2019 Version 16.2 which includes a fix to this issue. We recommend updating to this newest version to avoid experiencing this error.
 
@@ -36,14 +39,14 @@ Our team is currently working on a fix. In the meantime, you can use the followi
 1. Give the project a name (such as "HoloLensDeploymentFix") and make sure the Framework is set to at least .NET Framework 4.5, then Select **OK**.
 1. Right-click on the **References** node in Solution Explorer and add the following references (select to the **Browse** section and select **Browse**):
 
-    ``` CMD
+    ```CMD
     C:\Program Files (x86)\Windows Kits\10\bin\10.0.18362.0\x86\Microsoft.Tools.Deploy.dll
     C:\Program Files (x86)\Windows Kits\10\bin\10.0.18362.0\x86\Microsoft.Tools.Connectivity.dll
     C:\Program Files (x86)\Windows Kits\10\bin\10.0.18362.0\x86\SirepInterop.dll
     ```
 
-    >[!NOTE]
+    > [!NOTE]
-    >If you don't have 10.0.18362.0 installed, use the most recent version that you have. 
+    > If you don't have 10.0.18362.0 installed, use the most recent version that you have. 
 
 1. Right-click on the project in Solution Explorer and select **Add** > **Existing Item**.
 1. Browse to C:\Program Files (x86)\Windows Kits\10\bin\10.0.18362.0\x86 and change the filter to **All Files (\*.\*)**.
@@ -51,14 +54,14 @@ Our team is currently working on a fix. In the meantime, you can use the followi
 1. Locate and select both files in Solution Explorer (they should be at the bottom of the list of files) and change **Copy to Output Directory** in the **Properties** window to **Copy always**.
 1. At the top of the file, add the following to the existing list of `using` statements:
 
-    ``` CMD
+    ```CMD
     using Microsoft.Tools.Deploy;
     using System.Net;
     ```
 
 1. Inside of `static void Main(...)`, add the following code:
 
-    ``` PowerShell
+    ```PowerShell
     RemoteDeployClient client = RemoteDeployClient.CreateRemoteDeployClient();
     client.Connect(new ConnectionOptions()
     {
@@ -70,7 +73,7 @@ Our team is currently working on a fix. In the meantime, you can use the followi
 
 1. Select **Build** > **Build Solution**.
 1. Open a Command Prompt Window and cd to the folder that contains the compiled .exe file (for example, C:\MyProjects\HoloLensDeploymentFix\bin\Debug)
-1. Run the executable and provide the device's IP address as a command-line argument. (If connected using USB, you can use 127.0.0.1, otherwise use the device’s Wi-Fi IP address.)  For example, "HoloLensDeploymentFix 127.0.0.1"
+1. Run the executable and provide the device's IP address as a command-line argument. (If connected using USB, you can use 127.0.0.1, otherwise use the device's Wi-Fi IP address.)  For example, "HoloLensDeploymentFix 127.0.0.1"
 
 1. After the tool has exited without any messages (this should only take a few seconds), you will now be able to deploy and debug from Visual Studio 2017 or newer.  Continued use of the tool is not necessary.
 
@@ -84,9 +87,9 @@ We will provide further updates as they become available.
 You may experience issues when trying to launch the Microsoft Store and apps on HoloLens. We've determined that the issue occurs when background app updates deploy a newer version of framework packages in specific sequences while one or more of their dependent apps are still running. In this case,  an automatic app update delivered a new version of the .NET Native Framework (version 10.0.25531 to 10.0.27413) caused the apps that are running to not correctly update for all running apps consuming the prior version of the framework.  The flow for framework update is as follows: 
 
 1. The new framework package is downloaded from the store and installed
-1. All apps using the older framework are ‘updated’ to use the newer version
+1. All apps using the older framework are 'updated' to use the newer version
 
-If step 2 is interrupted before completion then any apps for which the newer framework wasn’t registered will fail to launch from the start menu.  We believe any app on HoloLens could be affected by this issue.
+If step 2 is interrupted before completion then any apps for which the newer framework wasn't registered will fail to launch from the start menu.  We believe any app on HoloLens could be affected by this issue.
 
 Some users have reported that closing hung apps and launching other apps such as Feedback Hub, 3D Viewer or Photos resolves the issue for them—however, this does not work 100% of the time.
 
@@ -112,10 +115,10 @@ If you would not like to take the update, we have released a new version of the
 If your device is still unable to load apps, you can sideload a version of the .NET Native Framework and Runtime through the download center by following these steps:
 
 1. Please download [this zip file](https://download.microsoft.com/download/8/5/C/85C23745-794C-419D-B8D7-115FBCCD6DA7/netfx_1.7.zip) from the Microsoft Download Center. Unzipping will produce two files.  Microsoft.NET.Native.Runtime.1.7.appx and Microsoft.NET.Native.Framework.1.7.appx
-1. Please verify that your device is dev unlocked.  If you haven’t done that before the instructions to do that are [here](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal).
+1. Please verify that your device is dev unlocked.  If you haven't done that before the instructions to do that are [here](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal).
 1. You then want to get into the Windows Device Portal. Our recommendation is to do this over USB and you would do that by typing http://127.0.0.1:10080 into your browser.
-1. After you have the Windows Device Portal up we need you to “side load” the two files that you downloaded. To do that you need to go down the left side bar until you get to the **Apps** section and select **Apps**.
+1. After you have the Windows Device Portal up we need you to "side load" the two files that you downloaded. To do that you need to go down the left side bar until you get to the **Apps** section and select **Apps**.
-1. You will then see a screen that is similar to the below.  You want to go to the section that says **Install App** and browse to where you unzipped those two APPX files. You can only do one at a time, so after you select the first one, then click on “Go” under the Deploy section. Then do this for the second APPX file.
+1. You will then see a screen that is similar to the below.  You want to go to the section that says **Install App** and browse to where you unzipped those two APPX files. You can only do one at a time, so after you select the first one, then click on "Go" under the Deploy section. Then do this for the second APPX file.
 
    ![Windows Device Portal to Install Side-Loaded app](images/20190322-DevicePortal.png)
 1. At this point we believe your applications should start working again and that you can also get to the Store.

devices/hololens/hololens-licenses-requirements.md

@@ -10,6 +10,7 @@ ms.topic: article
 ms.localizationpriority: high
 ms.date: 1/23/2020
 ms.reviewer: 
+audience: ITPro
 manager: bradke
 appliesto:
 - HoloLens (1st gen)
@@ -22,7 +23,7 @@ appliesto:
 
 If you plan on managing your HoloLens devices, you will need Azure AD and an MDM. Active Director (AD) cannot be used to manage HoloLens devices.
 If you plan on using an MDM other than Intune, an [Azure Active Directory Licenses](https://docs.microsoft.com/azure/active-directory/fundamentals/active-directory-whatis) is required.
-If you plan on using Intune as your MDM, you can acquire an [Enterprise Mobility + Security (EMS) suite (E3 or E5) licenses](https://www.microsoft.com/microsoft-365/enterprise-mobility-security/compare-plans-and-pricing). **Please note that Azure AD is included in both suites.**
+If you plan on using Intune as your MDM,  [here](https://docs.microsoft.com/intune/fundamentals/licenses) are a list of suites that includes Intune licenses. **Please note that Azure AD is included in the majority of these suites.**
 
 ## Identify the licenses needed for your scenario and products
 
@@ -35,16 +36,6 @@ You may need to upgrade your HoloLens 1st Gen Device to Windows Holographic for
 - Acquire a HoloLens Enterprise license XML file
 - Apply the XML file to the HoloLens. You can do this through a [Provisioning package](hololens-provisioning.md) or through your [Mobile Device Manager](https://docs.microsoft.com/intune/configuration/holographic-upgrade)
 
-Some of the HoloLens configurations you can apply in a provisioning package:
-
-- Apply certificates to the device
-- Set up a Wi-Fi connection
-- Pre-configure out of box questions like language and locale
-- (HoloLens 2) bulk enroll in mobile device management
-- (HoloLens v1) Apply key to enable Windows Holographic for Business
-
-Follow [this guide](hololens-provisioning.md) to create and apply a provisioning package to HoloLens.
-
 ### Remote Assist License Requirements
 
 Make sure you have the required licensing and device. Updated licensing and product requirements can be found [here](https://docs.microsoft.com/dynamics365/mixed-reality/remote-assist/requirements).
@@ -53,6 +44,8 @@ Make sure you have the required licensing and device. Updated licensing and prod
 1. [Teams Freemium/Teams](https://products.office.com/microsoft-teams/free)
 1. [Azure Active Directory (Azure AD) License](https://docs.microsoft.com/azure/active-directory/fundamentals/active-directory-whatis)
 
+If you plan on implementing **[this cross-tenant scenario](https://docs.microsoft.com/dynamics365/mixed-reality/remote-assist/cross-tenant-overview#scenario-2-leasing-services-to-other-tenants)**, you may need an Information Barriers license. Please see [this article](https://docs.microsoft.com/dynamics365/mixed-reality/remote-assist/cross-tenant-licensing-implementation#step-1-determine-if-information-barriers-are-necessary) to determine if an Information Barrier License is required.
+
 ### Guides License Requirements
 
 Updated licensing and device requirements can be found [here](https://docs.microsoft.com/dynamics365/mixed-reality/guides/requirements).

devices/hololens/hololens-multiple-users.md

@@ -9,7 +9,7 @@ ms.topic: article
 ms.localizationpriority: medium
 ms.date: 09/16/2019
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 appliesto:
 - HoloLens (1st gen)
 - HoloLens 2

devices/hololens/hololens-network.md

@@ -5,7 +5,6 @@ ms.assetid: 0895606e-96c0-491e-8b1c-52e56b00365d
 author: mattzmsft
 ms.author: mazeller
 keywords: HoloLens, wifi, wireless, internet, ip, ip address
-ms.date: 08/30/19
 ms.prod: hololens
 ms.sitesec: library
 ms.localizationpriority: high
@@ -55,6 +54,12 @@ You can also confirm you are connected to a Wi-Fi network by checking the Wi-Fi
 1. Open the **Start** menu.
 1. Look at the top left of the **Start** menu for Wi-Fi status. The state of Wi-Fi and the SSID of the connected network will be shown.
 
+## Troubleshooting your connection to Wi-Fi
+
+If you experience problems connecting to Wi-Fi, see [I can't connect to Wi-Fi](./hololens-faq.md#i-cant-connect-to-wi-fi).
+
+When you sign into an enterprise or organizational account on the device, it may also apply Mobile Device Management (MDM) policy, if the policy is configured by your IT administrator.
+
 ## Disabling Wi-Fi on HoloLens (1st gen)
 
 ### Using the Settings app on HoloLens

devices/hololens/hololens-offline.md

@@ -5,9 +5,12 @@ keywords: hololens, offline, OOBE
 audience: ITPro
 ms.date: 07/01/2019
 ms.assetid: b86f603c-d25f-409b-b055-4bbc6edcd301
-author: v-miegge
+author: Teresa-Motiv
-ms.author: v-miegge
+ms.author: v-tea
-manager: v-miegge
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
+manager: jarrettr
 ms.topic: article
 ms.prod: hololens
 ms.sitesec: library
@@ -17,9 +20,9 @@ appliesto:
 - HoloLens 2
 ---
 
-# Manage connection endpoints for HoloLens 
+# Manage connection endpoints for HoloLens
 
-Some HoloLens components, apps, and related services transfer data to Microsoft network endpoints. This article lists different endpoints and URLs that need to be whitelisted in your network configuratiion (e.g. proxy or firewall) for those components to be functional.    
+Some HoloLens components, apps, and related services transfer data to Microsoft network endpoints. This article lists different endpoints and URLs that need to be whitelisted in your network configuration (e.g. proxy or firewall) for those components to be functional.    
 
 ## Near-offline setup
 

devices/hololens/hololens-provisioning.md

@@ -1,22 +1,32 @@
 ---
-title: Configure HoloLens using a provisioning package (HoloLens)
+title: Configure HoloLens by using a provisioning package (HoloLens)
+
 description: Windows provisioning makes it easy for IT administrators to configure end-user devices without imaging.
 ms.prod: hololens
 ms.sitesec: library
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
 author: dansimp
 ms.author: dansimp
 ms.topic: article
+ms.custom: 
+- CI 115190
+- CSSTroubleshooting
 ms.localizationpriority: medium
-ms.date: 11/13/2018
+ms.date: 03/10/2020
-ms.reviewer: 
+ms.reviewer: Teresa-Motiv
-manager: dansimp
+manager: laurawi
+appliesto:
+- HoloLens (1st gen)
+- HoloLens 2
 ---
 
-# Configure HoloLens using a provisioning package
+# Configure HoloLens by using a provisioning package
 
 [Windows provisioning](https://docs.microsoft.com/windows/configuration/provisioning-packages/provisioning-packages) makes it easy for IT administrators to configure end-user devices without imaging. Windows Configuration Designer is a tool for configuring images and runtime settings which are then built into provisioning packages.
 
-Some of the HoloLens configurations that you can apply in a provisioning package:
+Some of the HoloLens configurations that you can apply in a provisioning package include the following:
 
 - Upgrade to Windows Holographic for Business [here](hololens1-upgrade-enterprise.md)
 - Set up a local account
@@ -31,44 +41,43 @@ The HoloLens wizard helps you configure the following settings in a provisioning
 
 - Upgrade to the enterprise edition
 
-    >[!NOTE]
+    > [!NOTE]
-    > This should only be used for HoloLens 1st Gen devices. Settings in a provisioning package will only be applied if the provisioning package includes an edition upgrade license to Windows Holographic for Business or if [the device has already been upgraded to Windows Holographic for Business](hololens1-upgrade-enterprise.md).
+    > This should only be used for HoloLens 1st gen devices. Settings in a provisioning package are only be applied if the provisioning package includes an edition upgrade license to Windows Holographic for Business or if [the device has already been upgraded to Windows Holographic for Business](hololens1-upgrade-enterprise.md).
 
 - Configure the HoloLens first experience (OOBE)
-- Configure Wi-Fi network
+- Configure the Wi-Fi network
-- Enroll device in Azure Active Directory or create a local account
+- Enroll the device in Azure Active Directory, or create a local account
 - Add certificates
 - Enable Developer Mode
-- Configure kiosk mode. (Detailed instructions for configuring kiosk mode can be found [here](hololens-kiosk.md#set-up-kiosk-mode-using-a-provisioning-package-windows-10-version-1803)).
+- Configure kiosk mode (for detailed instructions,see [Set up kiosk mode using a provisioning package](hololens-kiosk.md#set-up-kiosk-mode-using-a-provisioning-package-windows-10-version-1803)
 
->[!WARNING]
+> [!WARNING]
->You must run Windows Configuration Designer on Windows 10 to configure Azure Active Directory enrollment using any of the wizards.
+> You must run Windows Configuration Designer on Windows 10 to configure Azure Active Directory enrollment using any of the wizards.
 
-Provisioning packages can include management instructions and policies, customization of network connections and policies, and more.
+Provisioning packages can include management instructions and policies, custom network connections and policies, and more.
 
 > [!TIP]
 > Use the desktop wizard to create a package with the common settings, then switch to the advanced editor to add other settings, apps, policies, etc.
 
-## Steps for Creating Provisioning Packages
+## Steps for creating provisioning packages
 
-### 1. Install Windows Configuration Designer on your PC. (There are two ways to do this).
+1. **Option 1:** [From Microsoft Store](https://www.microsoft.com/store/apps/9nblggh4tx22). This includes HoloLens 2 capabilities.
+2. **Option 2:** [From the Windows Assessment and Deployment Kit (ADK) for Windows 10](https://developer.microsoft.com/windows/hardware/windows-assessment-deployment-kit). If you install Windows Configuration Designer from the Windows ADK, select **Configuration Designer** from the **Select the features you want to install** dialog box. This option does not include HoloLens 2 capabilities.
 
-1. **Option 1:** [From Microsoft Store](https://www.microsoft.com/store/apps/9nblggh4tx22)
-2. **Option 2:** [From the Windows Assessment and Deployment Kit (ADK) for Windows 10](https://developer.microsoft.com/windows/hardware/windows-assessment-deployment-kit). If you install Windows Configurations Designer from the Windows ADK, select **Configuration Designer** from the **Select the features you want to install** dialog box.
 
-### 2. Create the Provisioning Package
+### 2. Create the provisioning package
 
 Use the Windows Configuration Designer tool to create a provisioning package.
 
 1. Open Windows Configuration Designer (by default, %windir%\Program Files (x86)\Windows Kits\10\Assessment and Deployment Kit\Imaging and Configuration Designer\x86\ICD.exe).
 
-2. Click **Provision HoloLens devices**.
+2. Select **Provision HoloLens devices**.
 
    ![ICD start options](images/icd-create-options-1703.png)
 
-3. Name your project and click **Finish**.
+3. Name your project and select **Finish**.
 
-4. Read the instructions on the **Getting started** page and select **Next**. The pages for desktop provisioning will walk you through the following steps.
+4. Read the instructions on the **Getting started** page and select **Next**. The pages for desktop provisioning walk you through the following steps.
   
 > [!IMPORTANT]
 > When you build a provisioning package, you may include sensitive information in the project files and in the provisioning package (.ppkg) file. Although you have the option to encrypt the .ppkg file, project files are not encrypted. You should store the project files in a secure location and delete the project files when they are no longer needed.
@@ -77,108 +86,110 @@ Use the Windows Configuration Designer tool to create a provisioning package.
 
 <table>
 <tr><td style="width:45%" valign="top"><a id="one"></a><img src="images/one.png" alt="step one"/><img src="images/set-up-device.png" alt="set up device"/></br></br>Browse to and select the enterprise license file to upgrade the HoloLens edition.</br></br>You can also toggle <strong>Yes</strong> or <strong>No</strong> to hide parts of the first experience.</br></br>To set up the device without the need to connect to a Wi-Fi network, toggle <strong>Skip Wi-Fi setup</strong> to <strong>On</strong>.</br></br>Select a region and timezone in which the device will be used. </td><td><img src="images/set-up-device-details.png" alt="Select enterprise licence file and configure OOBE"/></td></tr>
-<tr><td style="width:45%" valign="top"><a id="two"></a><img src="images/two.png" alt="step two"/>  <img src="images/set-up-network.png" alt="set up network"/></br></br>In this section, you can enter the details of the Wi-Fi wireless network that the device should connect to automatically. To do this, select <strong>On</strong>, enter the SSID, the network type (<strong>Open</strong> or <strong>WPA2-Personal</strong>), and (if <strong>WPA2-Personal</strong>) the password for the wireless network.</td><td><img src="images/set-up-network-details-desktop.png" alt="Enter network SSID and type"/></td></tr>
+<tr><td style="width:45%" valign="top"><a id="two"></a><img src="images/two.png" alt="step two"/>  <img src="images/set-up-network.png" alt="set up network"/></br></br>In this section, you can enter the details of the Wi-Fi wireless network that the device should automatically connect to. To do this, select <strong>On</strong>, enter the SSID, the network type (<strong>Open</strong> or <strong>WPA2-Personal</strong>), and (if <strong>WPA2-Personal</strong>) the password for the wireless network.</td><td><img src="images/set-up-network-details-desktop.png" alt="Enter network SSID and type"/></td></tr>
-<tr><td style="width:45%" valign="top"><a id="three"></a><img src="images/three.png" alt="step three"/>  <img src="images/account-management.png" alt="account management"/></br></br>You can enroll the device in Azure Active Directory, or create a local account on the device</br></br>Before you use a Windows Configuration Designer wizard to configure bulk Azure AD enrollment, <a href="https://docs.microsoft.com/azure/active-directory/active-directory-azureadjoin-setup" data-raw-source="[set up Azure AD join in your organization](https://docs.microsoft.com/azure/active-directory/active-directory-azureadjoin-setup)">set up Azure AD join in your organization</a>. The <strong>maximum number of devices per user</strong> setting in your Azure AD tenant determines how many times the bulk token that you get in the wizard can be used. To enroll the device in Azure AD, select that option and enter a friendly name for the bulk token you will get using the wizard. Set an expiration date for the token (maximum is 30 days from the date you get the token). Click <strong>Get bulk token</strong>. In the <strong>Let&#39;s get you signed in</strong> window, enter an account that has permissions to join a device to Azure AD, and then the password. Click <strong>Accept</strong> to give Windows Configuration Designer the necessary permissions. </br></br>To create a local account, select that option and enter a user name and password. </br></br><strong>Important:</strong> (For Windows 10, version 1607 only) If you create a local account in the provisioning package, you must change the password using the <strong>Settings</strong> app every 42 days. If the password is not changed during that period, the account might be locked out and unable to sign in.  </td><td><img src="images/account-management-details.png" alt="join  Azure AD or create a local  account"/></td></tr>
+<tr><td style="width:45%" valign="top"><a id="three"></a><img src="images/three.png" alt="step three"/>  <img src="images/account-management.png" alt="account management"/></br></br>You can enroll the device in Azure Active Directory, or create a local account on the device</br></br>Before you use a Windows Configuration Designer wizard to configure bulk Azure AD enrollment, <a href="https://docs.microsoft.com/azure/active-directory/active-directory-azureadjoin-setup" data-raw-source="[set up Azure AD join in your organization](https://docs.microsoft.com/azure/active-directory/active-directory-azureadjoin-setup)">set up Azure AD join in your organization</a>. The <strong>maximum number of devices per user</strong> setting in your Azure AD tenant determines how many times the bulk token that you get in the wizard can be used. To enroll the device in Azure AD, select that option and enter a friendly name for the bulk token you will get using the wizard. Set an expiration date for the token (maximum is 30 days from the date you get the token). Select <strong>Get bulk token</strong>. In the <strong>Let&#39;s get you signed in</strong> window, enter an account that has permissions to join a device to Azure AD, and then the password. Select <strong>Accept</strong> to give Windows Configuration Designer the necessary permissions. </br></br>To create a local account, select that option and enter a user name and password. </br></br><strong>Important:</strong> <br />(For Windows 10, version 1607 only) If you create a local account in the provisioning package, you must change the password using the <strong>Settings</strong> app every 42 days. If the password is not changed during that period, the account might be locked out and unable to sign in.  </td><td><img src="images/account-management-details.png" alt="join  Azure AD or create a local  account"/></td></tr>
 <tr><td style="width:45%" valign="top"><a id="four"></a><img src="images/four.png" alt="step four"/> <img src="images/add-certificates.png" alt="add certificates"/></br></br>To provision the device with a certificate, click <strong>Add a certificate</strong>. Enter a name for the certificate, and then browse to and select the certificate to be used.</td><td><img src="images/add-certificates-details.png" alt="add a certificate"/></td></tr> 
 <tr><td style="width:45%" valign="top"><a id="five"></a><img src="images/five.png" alt="step five"/> <img src="images/developer-setup.png" alt="Developer Setup"/></br></br>Toggle <strong>Yes</strong> or <strong>No</strong> to enable Developer Mode on the HoloLens. <a href="https://docs.microsoft.com/windows/uwp/get-started/enable-your-device-for-development#developer-mode" data-raw-source="[Learn more about Developer Mode.](https://docs.microsoft.com/windows/uwp/get-started/enable-your-device-for-development#developer-mode)">Learn more about Developer Mode.</a></td><td><img src="images/developer-setup-details.png" alt="Enable Developer Mode"/></td></tr>
 <tr><td style="width:45%" valign="top"><a id="six"></a><img src="images/six.png" alt="step six"/> <img src="images/finish.png" alt="finish"/></br></br>Do not set a password to protect your provisioning package. If the provisioning package is protected by a password, provisioning the HoloLens device will fail.</td><td><img src="images/finish-details.png" alt="Protect your package"/></td></tr>
 </table>
 
-After you're done, click **Create**. It only takes a few seconds. When the package is built, the location where the package is stored is displayed as a hyperlink at the bottom of the page.
+After you're done, select **Create**. It only takes a few seconds. When the package is built, the location where the package is stored is displayed as a hyperlink at the bottom of the page.
 
-### 3. Create a provisioning package for HoloLens using advanced provisioning
+### 3. Create a provisioning package for HoloLens by using advanced provisioning
 
->[!NOTE]
+> [!NOTE]
->Settings in a provisioning package will only be applied if the provisioning package includes an edition upgrade license to Windows Holographic for Business or if [the device has already been upgraded to Windows Holographic for Business](hololens1-upgrade-enterprise.md).
+> A provisioning package that you create in **Advanced provisioning** does not need to include an edition upgrade license to Windows Holographic for Business to succesfully apply to a HoloLens (1st gen). [See more on Windows Holographic for Business for HoloLens (1st gen)](hololens1-upgrade-enterprise.md).
 
 1. On the Windows Configuration Designer start page, select **Advanced provisioning**.
 2. In the **Enter project details** window, specify a name for your project and the location for your project. Optionally, enter a brief description to describe your project.
 
-3. Click **Next**.
+3. Select **Next**.
 
-4. In the **Choose which settings to view and configure** window, select **Windows 10 Holographic**, and then click **Next**.
+4. In the **Choose which settings to view and configure** window, select **Windows 10 Holographic**, and then select **Next**.
 
-6. Click **Finish**.
+5. Select **Finish**.
 
-7. Expand **Runtime settings** and customize the package with any of the settings [described below](#what-you-can-configure).
+6. Expand **Runtime settings** and customize the package by using any of the settings [described later in this article](#what-you-can-configure).
 
-    >[!IMPORTANT]
+    > [!IMPORTANT]
-    >(For Windows 10, version 1607 only) If you create a local account in the provisioning package, you must change the password using the **Settings** app every 42 days. If the password is not changed during that period, the account might be locked out and unable to sign in. If the user account is locked out, you must [perform a full device recovery](https://developer.microsoft.com/windows/mixed-reality/reset_or_recover_your_hololens#perform_a_full_device_recovery).
+    > (For Windows 10, version 1607 only) If you create a local account in the provisioning package, you must change the password using the **Settings** app every 42 days. If the password is not changed during that period, the account might be locked out and unable to sign in. If the user account is locked out, you must [perform a full device recovery](https://developer.microsoft.com/windows/mixed-reality/reset_or_recover_your_hololens#perform_a_full_device_recovery).
 
-8. On the **File** menu, click **Save**.
+7. Select **File** > **Save**.
 
-4. Read the warning that project files may contain sensitive information, and click **OK**.
+8. Read the warning that project files may contain sensitive information, and select **OK**.
 
-    >[!IMPORTANT]
+    > [!IMPORTANT]
-    >When you build a provisioning package, you may include sensitive information in the project files and in the provisioning package (.ppkg) file. Although you have the option to encrypt the .ppkg file, project files are not encrypted. You should store the project files in a secure location and delete the project files when they are no longer needed.
+    > When you build a provisioning package, you may include sensitive information in the project files and in the provisioning package (.ppkg) file. Although you have the option to encrypt the .ppkg file, project files are not encrypted. You should store the project files in a secure location and delete the project files when they are no longer needed.
     
-3. On the **Export** menu, click **Provisioning package**.
+9. Select **Export** > **Provisioning package**.
 
-4. Change **Owner** to **IT Admin**, which will set the precedence of this provisioning package higher than provisioning packages applied to this device from other sources, and then select **Next**.
+10. Change **Owner** to **IT Admin**. This sets the precedence of this provisioning package higher than provisioning packages applied to this device from other sources. Select **Next**.
 
-5. Set a value for **Package Version**.
+11. Set a value for **Package Version**.
 
-    >[!TIP]
+    > [!TIP]
-    >You can make changes to existing packages and change the version number to update previously applied packages.
+    > You can make changes to existing packages and change the version number to update previously applied packages.
 
-6. On the **Select security details for the provisioning package**, click **Next**.
+12. On the **Select security details for the provisioning package**, select **Next**.
 
-    >[!WARNING]
+    > [!WARNING]
-    >If you encrypt the provisioning package, provisioning the HoloLens device will fail.  
+    > If you encrypt the provisioning package, provisioning the HoloLens device will fail.  
 
-7. Click **Next** to specify the output location where you want the provisioning package to go once it's built. By default, Windows Configuration Designer uses the project folder as the output location.
+13. Select **Next** to specify the output location where you want the provisioning package to go once it's built. By default, Windows Configuration Designer uses the project folder as the output location.
 
-    Optionally, you can click **Browse** to change the default output location.
+    Optionally, you can select **Browse** to change the default output location.
 
-8. Click **Next**.
+14. Select **Next**.
 
-9. Click **Build** to start building the package. The project information is displayed in the build page and the progress bar indicates the build status.
+15. Select **Build** to start building the package. The project information is displayed in the build page and the progress bar indicates the build status.
 
-10. When the build completes, click **Finish**.
+16. When the build completes, select **Finish**.
 
 <span id="apply" />
 
 ## Apply a provisioning package to HoloLens during setup
 
-1. Connect the device via USB to a PC and start the device, but do not continue past the **Fit** page of OOBE (the first page with the blue box).
+1. Use the USB cable to connect the device to a PC, and then start the device. Do not continue past the **First interactable moment** page of OOBE.   
+    - On HoloLens (1st gen), this page contains a blue box. 
+    - On HoloLens 2, this page contains the hummingbird.
 
-2. Briefly press and release the **Volume Down** and **Power** buttons simultaneously. (This step isn't needed in Windows 10, version 1803.)
+2. Briefly press and release the **Volume Down** and **Power** buttons simultaneously. 
 
-3. HoloLens will show up as a device in File Explorer on the PC.
+3. HoloLens shows up as a device in File Explorer on the PC.
 
 4. In File Explorer, drag and drop the provisioning package (.ppkg) onto the device storage.
 
 5. Briefly press and release the **Volume Down** and **Power** buttons simultaneously again while on the **fit** page.
 
-6. The device will ask you if you trust the package and would like to apply it. Confirm that you trust the package.
+6. The device asks you if you trust the package and would like to apply it. Confirm that you trust the package.
 
 7. You will see whether the package was applied successfully or not. If it failed, you can fix your package and try again. If it succeeded, proceed with OOBE.
 
->[!NOTE]
+> [!NOTE]
->If the device was purchased before August 2016, you will need to sign into the device with a Microsoft account, get the latest OS update, and then reset the OS in order to apply the provisioning package.
+> If the device was purchased before August 2016, you will need to sign in to the device by using a Microsoft account, get the latest operating system update, and then reset the operating system in order to apply the provisioning package.
 
 ### 4. Apply a provisioning package to HoloLens after setup
 
->[!NOTE]
+> [!NOTE]
->Windows 10, version 1809 only
+> These steps apply only toWindows 10, version 1809.
 
-On your PC:
+On your PC, follow these steps:
 1. Create a provisioning package as described at [Create a provisioning package for HoloLens using the HoloLens wizard](hololens-provisioning.md).
-2. Connect the HoloLens device via USB to a PC. HoloLens will show up as a device in File Explorer on the PC.
+2. Connect the HoloLens device to a PC by using a USB cable. HoloLens shows up as a device in File Explorer on the PC.
 3. Drag and drop the provisioning package to the Documents folder on the HoloLens.
 
-On your HoloLens:
+On your HoloLens, follow these steps:
-1. Go to **Settings > Accounts > Access work or school**. 
+1. Go to **Settings** > **Accounts** > **Access work or school**. 
 2. In **Related Settings**, select **Add or remove a provisioning package**.
 3. On the next page, select **Add a package** to launch the file picker and select your provisioning package. If the folder is empty, make sure you select **This Device** and select **Documents**.
 
-After your package has been applied, it will show in the list of **Installed packages**. To view package details or to remove the package from the device, select the listed package.
+After your package has been applied, it shows up in the list of **Installed packages**. To view the package details or to remove the package from the device, select the listed package.
 
 ## What you can configure
 
-Provisioning packages make use of configuration service providers (CSPs). If you're not familiar with CSPs, see [Introduction to configuration service providers (CSPs) for IT pros](https://technet.microsoft.com/itpro/windows/manage/how-it-pros-can-use-configuration-service-providers).
+Provisioning packages make use of configuration service providers (CSPs). If you're not familiar with CSPs, see [Introduction to configuration service providers (CSPs) for IT pros](https://docs.microsoft.com/windows/configuration/provisioning-packages/how-it-pros-can-use-configuration-service-providers).
 
-In Windows Configuration Designer, when you create a provisioning package for Windows Holographic, the settings in **Available customizations** are based on [CSPs that are supported in Windows Holographic](https://msdn.microsoft.com/windows/hardware/commercialize/customize/mdm/configuration-service-provider-reference#hololens). The following table describes settings that you might want to configure for HoloLens.
+In Windows Configuration Designer, when you create a provisioning package for Windows Holographic, the settings in **Available customizations** are based on [CSPs that are supported in Windows Holographic](https://docs.microsoft.com/windows/client-management/mdm/configuration-service-provider-reference#csps-supported-in-hololens-devices). The following table describes settings that you might want to configure for HoloLens.
 
 ![Common runtime settings for HoloLens](images/icd-settings.png)
 
@@ -187,9 +198,9 @@ In Windows Configuration Designer, when you create a provisioning package for Wi
 | **Certificates** | Deploy a certificate to HoloLens.  |
 | **ConnectivityProfiles** | Deploy a Wi-Fi profile to HoloLens.   |
 | **EditionUpgrade** | [Upgrade to Windows Holographic for Business.](hololens1-upgrade-enterprise.md)  |
-| **Policies** | Allow or prevent developer mode on HoloLens. [Policies supported by Windows Holographic for Business](https://msdn.microsoft.com/windows/hardware/commercialize/customize/mdm/policy-configuration-service-provider#hololenspolicies) |
+| **Policies** | Allow or prevent developer mode on HoloLens. [Policies supported by Windows Holographic for Business](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#hololenspolicies) |
 
->[!NOTE]
+> [!NOTE]
->App installation (**UniversalAppInstall**) using a provisioning package is not currently supported for HoloLens.
+> HoloLens does not currently support installing apps (**UniversalAppInstall**) by using a provisioning package.
 
 ## Next Step: [Enroll your device](hololens-enroll-mdm.md)

devices/hololens/hololens-recovery.md

@@ -1,5 +1,5 @@
 ---
-title: Reset or recover your HoloLens 
+title: Restart, reset, or recover HoloLens
 ms.reviewer: Both basic and advanced instructions for rebooting or resetting your HoloLens.
 description: How to use Advanced Recovery Companion to flash an image to HoloLens 2.
 keywords: how-to, reboot, reset, recover, hard reset, soft reset, power cycle, HoloLens, shut down, arc, advanced recovery companion
@@ -8,6 +8,9 @@ ms.sitesec: library
 author: mattzmsft
 ms.author: mazeller
 ms.date: 08/30/2019
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
 ms.topic: article
 ms.localizationpriority: high
 manager: jarrettr
@@ -18,9 +21,9 @@ appliesto:
 
 # Restart, reset, or recover HoloLens
 
-If you’re experiencing problems with your HoloLens you may want to try a restart, reset, or even re-flash with device recovery.
+If you're experiencing problems with your HoloLens you may want to try a restart, reset, or even re-flash with device recovery.
 
-Here are some things to try if your HoloLens isn’t running well.  This article will guide you through the recommended recovery steps in succession.
+Here are some things to try if your HoloLens isn't running well.  This article will guide you through the recommended recovery steps in succession.
 
 This article focuses on the HoloLens device and software, if your holograms don't look right, [this article](hololens-environment-considerations.md) talks about environmental factors that improve hologram quality.
 
@@ -33,9 +36,9 @@ First, try restarting the device.
 The safest way to restart the HoloLens is by using Cortana. This is generally a great first-step when experiencing an issue with HoloLens:
 
 1. Put on your device
-1. Make sure it’s powered on, a user is logged in, and the device is not waiting for a password to unlock it.
+1. Make sure it's powered on, a user is logged in, and the device is not waiting for a password to unlock it.
-1. Say “Hey Cortana, reboot” or "Hey Cortana, restart."
+1. Say "Hey Cortana, reboot" or "Hey Cortana, restart."
-1. When she acknowledges she will ask you for confirmation. Wait a second for a sound to play after she has finished her question, indicating she is listening to you and then say “Yes.”
+1. When she acknowledges she will ask you for confirmation. Wait a second for a sound to play after she has finished her question, indicating she is listening to you and then say "Yes."
 1. The device will now restart.
 
 ### Perform a safe restart by using the power button
@@ -45,7 +48,7 @@ If you still can't restart your device, you can try to restart it by using the p
 1. Press and hold the power button for five seconds.
    1. After one second, you will see all five LEDs illuminate, then slowly turn off from right to left.
    1. After five seconds, all LEDs will be off, indicating the shutdown command was issued successfully.
-   1. Note that it’s important to stop pressing the button immediately after all the LEDs have turned off.
+   1. Note that it's important to stop pressing the button immediately after all the LEDs have turned off.
 1. Wait one minute for the shutdown to cleanly succeed. Note that the shutdown may still be in progress even if the displays are turned off.
 1. Power on the device again by pressing and holding the power button for one second.
 
@@ -66,18 +69,18 @@ If none of the previous methods are able to successfully restart your device, yo
 
 1. Press and hold the power button for at least 10 seconds.
 
-   - It’s okay to hold the button for longer than 10 seconds.
+   - It's okay to hold the button for longer than 10 seconds.
-   - It’s safe to ignore any LED activity.
+   - It's safe to ignore any LED activity.
 1. Release the button and wait for two or three seconds.
 1. Power on the device again by pressing and holding the power button for one second.
-If you’re still having problems, press the power button for 4 seconds, until all of the battery indicators fade out and the screen stops displaying holograms. Wait 1 minute, then press the power button again to turn on the device.
+If you're still having problems, press the power button for 4 seconds, until all of the battery indicators fade out and the screen stops displaying holograms. Wait 1 minute, then press the power button again to turn on the device.
 
 ## Reset to factory settings
 
->[!NOTE]
+> [!NOTE]
->The battery needs at least 40 percent charge to reset.
+> The battery needs at least 40 percent charge to reset.
 
-If your HoloLens is still experiencing issues after restarting, try resetting it to factory state.  Resetting your HoloLens keeps the version of the Windows Holographic software that’s installed on it and returns everything else to factory settings.
+If your HoloLens is still experiencing issues after restarting, try resetting it to factory state.  Resetting your HoloLens keeps the version of the Windows Holographic software that's installed on it and returns everything else to factory settings.
 
 If you reset your device, all your personal data, apps, and settings will be erased. Resetting will only install the latest installed version of Windows Holographic and you will have to redo all the initialization steps (calibrate, connect to Wi-Fi, create a user account, download apps, and so forth).
 
@@ -106,13 +109,13 @@ The Advanced Recovery Companion is a new app in Microsoft Store restore the oper
 5. On the **Device info** page, select **Install software** to install the default package. (If you have a Full Flash Update (FFU) image that you want to install instead, select **Manual package selection**.)
 6. Software installation will begin. Do not use the device or disconnect the cable during installation. When you see the **Installation finished** page, you can disconnect and use your device.
 
->[!TIP]
+> [!TIP]
->In the event that a HoloLens 2 gets into a state where Advanced Recovery Companion cannot recognize the device, and it does not boot, try forcing the device into Flashing Mode and recovering it with Advanced Recovery Companion:
+> In the event that a HoloLens 2 gets into a state where Advanced Recovery Companion cannot recognize the device, and it does not boot, try forcing the device into Flashing Mode and recovering it with Advanced Recovery Companion:
 
-1.	Connect the HoloLens 2 to a PC with Advanced Recovery Companion installed.
+1.    Connect the HoloLens 2 to a PC with Advanced Recovery Companion installed.
-1.	Press and hold the **Volume Up and Power buttons** until the device reboots.  Release the Power button, but continue to hold the Volume Up button until the third LED is lit. It will the the only lit LED.
+1.    Press and hold the **Volume Up and Power buttons** until the device reboots.  Release the Power button, but continue to hold the Volume Up button until the third LED is lit.
-   1.	The device should be visible in **Device Manager** as a **Microsoft HoloLens Recovery** device:
+1.    The device should be visible in **Device Manager** as a **Microsoft HoloLens Recovery** device.
-1.	Launch Advanced Recovery Companion, and follow the on-screen prompts to reflash the OS to the HoloLens 2.
+1.    Launch Advanced Recovery Companion, and follow the on-screen prompts to reflash the OS to the HoloLens 2.
 
 ### HoloLens (1st gen)
 
@@ -120,7 +123,7 @@ If necessary, you can install a completely new operating system on your HoloLens
 
 Before you use this tool, determine if restarting or resetting your HoloLens fixes the problem. The recovery process may take some time.  When you're done, the latest version of the Windows Holographic software approved for your HoloLens will be installed.
 
-To use the tool, you’ll need a computer running Windows 10 or later, with at least 4 GB of free storage space.  Please note that you can’t run this tool on a virtual machine.
+To use the tool, you'll need a computer running Windows 10 or later, with at least 4 GB of free storage space.  Please note that you can't run this tool on a virtual machine.
 
 To recover your HoloLens
 
@@ -128,4 +131,4 @@ To recover your HoloLens
 1. Connect the HoloLens (1st gen) to your computer using the Micro USB cable that came with your HoloLens.
 1. Run the Windows Device Recovery Tool and follow the instructions.
 
-If the HoloLens (1st gen) isn’t automatically detected, select **My device was not detected** and follow the instructions to put your device into recovery mode.
+If the HoloLens (1st gen) isn't automatically detected, select **My device was not detected** and follow the instructions to put your device into recovery mode.

devices/hololens/hololens-release-notes.md

@@ -1,14 +1,17 @@
 ---
-title: What's new in Microsoft HoloLens
+title: HoloLens release notes
 description: Learn about updates in each new HoloLens release.
 author: scooley
 ms.author: scooley
-manager: dansimp
+manager: laurawi
 ms.prod: hololens
 ms.sitesec: library
 ms.topic: article
 ms.localizationpriority: medium
 ms.date: 12/02/2019
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
 audience: ITPro
 appliesto:
 - HoloLens 1
@@ -16,13 +19,51 @@ appliesto:
 
 ---
 
-# HoloLens Release Notes
+# HoloLens release notes
 
 ## HoloLens 2
 
 > [!Note]
 > HoloLens Emulator Release Notes can be found [here](https://docs.microsoft.com/windows/mixed-reality/hololens-emulator-archive).
 
+### April Update - build 18362.1059
+
+**Dark mode for supported apps** 
+
+Many Windows apps support both dark and light modes, and soon HoloLens 2 customers can choose the default mode for apps that support both color schemes! Based on overwhelmingly positive customer feedback, with this update we are setting the default app mode to "dark," but you can easily change this setting at any time.
+Navigate to **Settings > System > Colors** to find **"Choose your default app mode."**
+
+Here are some of the in-box apps that support dark mode:
+- Settings
+- Microsoft Store
+- Mail
+- Calendar
+- File Explorer
+- Feedback Hub
+- OneDrive
+- Photos
+- 3D Viewer
+- Movies & TV
+
+**Improvements and fixes also in the update:** 
+- Ensure shell overlays are included in mixed reality captures.
+- Unreal developers are now able to use the 3D View page in Device Portal to test and debug their applications.
+- Improve hologram stability in mixed reality capture when the HolographicDepthReprojectionMethod DepthReprojection algorithm is used.
+- Fixed WinRT IStreamSocketListener API Class Not Registered error on 32-bit ARM app.
+
+### March Update - build 18362.1056
+
+- Improve hologram stability in mixed reality capture when the HolographicDepthReprojectionMethod AutoPlanar algorithm is used.
+- Ensures the coordinate system attached to a depth MF sample is consistent with public documentation.
+- Developers productivity improvement by enabling customers to paste large amount of text through device portal.
+
+### February Update - build 18362.1053
+
+- Temporarily disabled the HolographicSpace.UserPresence API for Unity applications to avoid an issue which causes some apps to pause when the visor is flipped up, even if the setting to run in the background is enabled.
+- Fixed a random HUP crash cased by hand tracking, in which user will notice an UI freeze then back to shell after several seconds.
+- We made an improvement in hand tracking so that while poking using index finger, the upper part of that finger will be less likely to curl unexpectedly.
+- Improved reliability of head tracking, spatial mapping, and other runtimes.
+
 ### January Update - build 18362.1043
 
 - Stability improvements for exclusive apps when working with the HoloLens 2 emulator.
@@ -50,12 +91,12 @@ appliesto:
 | Feature | Details |
 |---|---|
 | **Quick actions menu** | When you're in an app, the Bloom gesture will now open a Quick actions menu to give you quick access to commonly used system features without having to leave the app. <br> See [Set up HoloLens in kiosk mode](hololens-kiosk.md) for information about the Quick actions menu in kiosk mode.<br><br>![sample of the Quick actions menu](images/minimenu.png) |
-| **Stop video capture from the Start or quick actions menu** | If you start video capture from the Start menu or quick actions menu, you’ll be able to stop recording from the same place. (Don’t forget, you can always do this with voice commands too.) |
+| **Stop video capture from the Start or quick actions menu** | If you start video capture from the Start menu or quick actions menu, you'll be able to stop recording from the same place. (Don't forget, you can always do this with voice commands too.) |
 | **Project to a Miracast-enabled device** | Project your HoloLens content to a nearby Surface device or TV/Monitor if using Microsoft Display adapter.  On **Start**, select **Connect**, and then select the device you want to project to. **Note:** You can deploy HoloLens to use Miracast projection without enabling developer mode. |
-| **New notifications** | View and respond to notification toasts on HoloLens, just like you do on a PC. Gaze to respond to or dismiss them (or if you’re in an immersive experience, use the bloom gesture). |
+| **New notifications** | View and respond to notification toasts on HoloLens, just like you do on a PC. Gaze to respond to or dismiss them (or if you're in an immersive experience, use the bloom gesture). |
-| **HoloLens overlays**<br>(file picker, keyboard, dialogs, etc.) | You’ll now see overlays such as the keyboard, dialogs, file picker, etc. when using immersive apps. |
+| **HoloLens overlays**<br>(file picker, keyboard, dialogs, etc.) | You'll now see overlays such as the keyboard, dialogs, file picker, etc. when using immersive apps. |
-| **Visual feedback overlay UI for volume change** | When you use the volume up/down buttons on your HoloLens you’ll see a visual display of the volume level. |
+| **Visual feedback overlay UI for volume change** | When you use the volume up/down buttons on your HoloLens you'll see a visual display of the volume level. |
-| **New UI for device boot** | A loading indicator was added during the boot process to provide visual feedback that the system is loading. Reboot your device to see the new loading indicator—it’s between the "Hello" message and the Windows boot logo. |
+| **New UI for device boot** | A loading indicator was added during the boot process to provide visual feedback that the system is loading. Reboot your device to see the new loading indicator—it's between the "Hello" message and the Windows boot logo. |
 | **Nearby sharing** | Addition of the Windows Nearby Sharing experience, allowing you to share a capture with a nearby Windows device. When you capture a photo or video on HoloLens (or use the share button from an app such as Microsoft Edge), select a nearby Windows device to share with. |
 | **Share from Microsoft Edge** | Share button is now available on Microsoft Edge windows on HoloLens. In Microsoft Edge, select **Share**. Use the HoloLens share picker to share web content. |
 

devices/hololens/hololens-requirements.md

@@ -6,6 +6,7 @@ ms.sitesec: library
 ms.assetid: 88bf50aa-0bac-4142-afa4-20b37c013001
 author: scooley
 ms.author: scooley
+audience: ITPro
 ms.topic: article
 ms.localizationpriority: medium
 ms.date: 07/15/2019
@@ -13,14 +14,16 @@ ms.date: 07/15/2019
 
 # Deploy HoloLens in a commercial environment
 
-You can deploy and configure HoloLens at scale in a commercial setting.  This article provides instructions for deploying HoloLens devices in a commercial environment. This guide assumes basic familiarity with HoloLens. Follow the [get started guide](hololens1-setup.md) to set up HoloLens for the first time.
+You can deploy and configure HoloLens at scale in a commercial setting. This article provides instructions for deploying HoloLens devices in a commercial environment. This guide assumes basic familiarity with HoloLens. Follow the [get started guide](hololens1-setup.md) to set up HoloLens for the first time.
+
+This document also assumes that the HoloLens has been evaluated by security teams as safe to use on the corporate network. Frequently asked security questions can be found [here](hololens-faq-security.md)
 
 ## Overview of Deployment Steps
 
 1. [Determine what features you need](hololens-requirements.md#step-1-determine-what-you-need)
 1. [Determine what licenses you need](hololens-licenses-requirements.md)
 1. [Configure your network for HoloLens](hololens-commercial-infrastructure.md).
-    1. This section includes bandwidth requirements, URL and Ports that need to be whitelisted on your firewall, Azure AD guidance, Mobile Device Management Guidance, app deployment/management guidance, and certificate guidance.
+    1. This section includes bandwidth requirements, URL, and ports that need to be whitelisted on your firewall; Azure AD guidance; Mobile Device Management (MDM) Guidance; app deployment/management guidance; and certificate guidance.
 1. (Optional) [Configure HoloLens using a provisioning package](hololens-provisioning.md)
 1. [Enroll Device](hololens-enroll-mdm.md)
 1. [Set up ring based updates for HoloLens](hololens-updates.md)
@@ -28,7 +31,17 @@ You can deploy and configure HoloLens at scale in a commercial setting.  This ar
 
 ## Step 1. Determine what you need
 
-Before deploying the HoloLens in your environment, it is important to first determine what features, apps, and type of identities are needed.
+Before deploying the HoloLens in your environment, it is important to first determine what features, apps, and type of identities are needed. It is also important to ensure that your security team has approved of the use of the HoloLens on the company's network. Please see [Frequently ask security questions](hololens-faq-security.md) for additional security information.
+
+### Type of Identity
+
+Determine the type of identity that will be used to sign into the device.
+
+1. **Local Accounts:** This account is local to the device (like a local admin account on a windows PC). This will allow only 1 user to log into the device.
+2. **MSA:** This is a personal account (like outlook, hotmail, gmail, yahoo, etc.) This will allow only 1 user to log into the device.
+3. **Azure Active Directory (Azure AD) accounts:** This is an account created in Azure AD. This grants your corporation the ability to manage the HoloLens device. This will allow multiple users to log into the HoloLens 1st Gen Commercial Suite/the HoloLens 2 device.
+
+For more detailed information about identity types, please visit our [HoloLens Identity](hololens-identity.md) article.
 
 ### Type of Features
 
@@ -40,43 +53,35 @@ Kiosk mode is a way to restrict the apps that a user has access to. This means t
 
 **What Kiosk Mode do I require?**
 
-There are two types of Kiosk Modes: Single app and multi-app. Single app kiosk mode allows user to only access one app while multi-app kiosk mode allows users to access multiple specified apps. To determine which kiosk mode is right for your corporation, the following two questions need to be answered:
+There are two types of Kiosk Modes: Single app and multi-app. Single app kiosk mode allows user to only access one app while multi-app kiosk mode allows users to access multiple, specified apps. To determine which kiosk mode is right for your corporation, the following two questions need to be answered:
 
-1. **Do different users who are require different experiences/restrictions?** Example, User A is a field service engineer who only needs access to Remote Assist. User B is a trainee who only needs access to guides… etc.
+1. **Do different users require different experiences/restrictions?** Consider the following example: User A is a field service engineer who only needs access to Remote Assist. User B is a trainee who only needs access to Guides.
     1. If yes, you will require the following:
-        1. Azure AD Accounts as the method of signing into the devices.
+        1. Azure AD Accounts as the method of signing into the device.
-        1. Multi-app kiosk mode.
+        1. **Multi-app** kiosk mode.
     1. If no, continue to question two
 1. **Do you require a multi-app experience?**
-    1. If yes, Multi-app kiosk is mode is needed
+    1. If yes, **Multi-app** kiosk is mode is needed
-    1. If your answer to question 1 and 2 are both no, Single-app kiosk mode can be used
+    1. If your answer to question 1 and 2 are both no, **single-app** kiosk mode can be used
 
-**How to set up Kiosk Mode**
+**How to Configure Kiosk Mode:**
 
 There are two main ways ([provisioning packages](hololens-kiosk.md#set-up-kiosk-mode-using-a-provisioning-package-windows-10-version-1803) and [MDM](hololens-kiosk.md#set-up-kiosk-mode-using-microsoft-intune-or-mdm-windows-10-version-1803)) to deploy kiosk mode for HoloLens. These options will be discussed later in the document; however, you can use the links above to jump to the respective sections in this doc.
 
-### Apps
+### Apps and App Specific Scenarios
 
-This deployment guide will cover the following types of apps:
+The majority of the steps found in this document will also apply to the following apps:
 
-1. Remote Assist
+| App | App Specific Scenarios |
-2. Guides
+| --- | --- |
-3. Customer Apps
+| Remote Assist | [Cross Tenant Communication](https://docs.microsoft.com/dynamics365/mixed-reality/remote-assist/cross-tenant-overview)|
-
+| Guides  | *Coming Soon* |
-Each step in this document will include instructions for each specific app.
+|Custom Apps | *Coming Soon* |
-
-### Type of identity
-
-Determine the type of identity that will be used to sign into the device.
-
-1. **Local Accounts:** This account is local to the device (like a local admin account on a windows PC). This will allow only 1 user to log into the device.
-2. **MSA:** This will be a personal account (like outlook, hotmail, gmail, yahoo, etc.) This will allow only 1 user to log into the device.
-3. **Azure Active Directory (Azure AD) accounts:** This is an account created in Azure AD. This grants your corporation the ability to manage the HoloLens device. This will allow multiple users to log into the HoloLens 1st Gen Commercial Suite/the HoloLens 2 device.
 
 ### Determine your enrollment method
 
 1. Bulk enrollment with a security token in a provisioning package.  
-  Pros: this is the most automated approach  
+  Pros: this is the most automated approach\
   Cons: takes initial server-side setup  
 1. Auto-enroll on user sign in.  
   Pros: easiest approach  
@@ -87,17 +92,27 @@ Determine the type of identity that will be used to sign into the device.
 
   More information can be found [here](hololens-enroll-mdm.md)
 
-### Determine if you need a provisioning package
+### Determine if you need to create a provisioning package
 
-There are two methods to configure a HoloLens device (Provisioning packages and MDMs). We suggest using your MDM to configure you HoloLens device, however, there are some scenarios where using a provisioning package is the better choice:
+There are two methods to configure a HoloLens device (Provisioning packages and MDMs). We suggest using your MDM to configure you HoloLens device. However, there are some scenarios where using a provisioning package is the better choice:
 
-1. You want to skip the Out of Box Experience (OOBE)
+1. You want to configure the HoloLens to skip the Out of Box Experience (OOBE)
 1. You are having trouble deploying certificate in a complex network. The majority of the time you can deploy certificates using MDM (even in complex environments). However, some scenarios require certificates to be deployed through the provisioning package.
 
+Some of the HoloLens configurations you can apply in a provisioning package:
+
+- Apply certificates to the device
+- Set up a Wi-Fi connection
+- Pre-configure out of box questions like language and locale
+- (HoloLens 2) bulk enroll in mobile device management
+- (HoloLens v1) Apply key to enable Windows Holographic for Business
+
+If you decide to use provisioning packages, follow [this guide](hololens-provisioning.md).
+
 ## Next Step: [Determine what licenses you need](hololens-licenses-requirements.md)
 
 ## Get support
 
 Get support through the Microsoft support site.
 
-[File a support request](https://support.microsoft.com/supportforbusiness/productselection?sapid=e9391227-fa6d-927b-0fff-f96288631b8f).
+[File a support request](https://support.microsoft.com/supportforbusiness/productselection?sapid=e9391227-fa6d-927b-0fff-f96288631b8f)

devices/hololens/hololens-spaces.md

@@ -1,9 +1,12 @@
 ---
-title: Mapping physical spaces with HoloLens
+title: Map physical spaces with HoloLens
 description: HoloLens learns what a space looks like over time. Users can facilitate this process by moving the HoloLens in certain ways through the space.
 ms.assetid: bd55ecd1-697a-4b09-8274-48d1499fcb0b
 author: dorreneb
 ms.author: dobrown
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
 ms.date: 09/16/2019
 keywords: hololens, Windows Mixed Reality, design, spatial mapping, HoloLens, surface reconstruction, mesh, head tracking, mapping
 ms.prod: hololens
@@ -15,14 +18,14 @@ appliesto:
 - HoloLens 2
 ---
 
-# Mapping physical spaces with HoloLens
+# Map physical spaces with HoloLens
 
 HoloLens blends holograms with your physical world. To do that, HoloLens has to learn about the physical world around you and remember where you place holograms within that space.
 
 Over time, the HoloLens builds up a *spatial map* of the environment that it has seen.  HoloLens updates the map as the environment changes. As long as you are logged in and the device is turned on, HoloLens creates and updates your spatial maps. If you hold or wear the device with the cameras pointed at a space, the HoloLens tries to map the area. While the HoloLens learns a space naturally over time, there are ways in which you can help HoloLens map your space more quickly and efficiently.  
 
 > [!NOTE]
-> If your HoloLens can’t map your space or is out of calibration, HoloLens may enter Limited mode. In Limited mode, you won’t be able to place holograms in your surroundings.
+> If your HoloLens can't map your space or is out of calibration, HoloLens may enter Limited mode. In Limited mode, you won't be able to place holograms in your surroundings.
 
 This article explains how HoloLens maps spaces, how to improve spatial mapping, and how to manage the spatial data that HoloLens collects.
 

devices/hololens/hololens-status.md

@@ -1,18 +1,21 @@
 ---
-title: HoloLens status
+title: Status of the HoloLens services
 description: Shows the status of HoloLens online services. 
-author: todmccoy
+author: Teresa-Motiv
-ms.author: v-todmc
+ms.author: v-tea
 ms.reviewer: luoreill
 manager: jarrettr
 audience: Admin
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
 ms.topic: article
 ms.prod: hololens
 ms.localizationpriority: high
 ms.sitesec: library
 ---
 
-# HoloLens status
+# Status of the HoloLens services
 
 ✔️ **All services are active**
 

devices/hololens/hololens-troubleshooting.md

@@ -1,5 +1,5 @@
 ---
-title: HoloLens troubleshooting
+title: Troubleshoot HoloLens issues
 description: Solutions for common HoloLens issues.
 author: mattzmsft
 ms.author: mazeller
@@ -11,16 +11,19 @@ audience: ITPro
 ms.localizationpriority: medium
 keywords: issues, bug, troubleshoot, fix, help, support, HoloLens
 manager: jarrettr
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
 appliesto:
 - HoloLens (1st gen)
 - HoloLens 2
 ---
 
-# Troubleshooting HoloLens issues
+# Troubleshoot HoloLens issues
 
 This article describes how to resolve several common HoloLens issues.
 
-## My HoloLens is unresponsive or won’t start
+## My HoloLens is unresponsive or won't start
 
 If your HoloLens won't start:
 
@@ -35,59 +38,59 @@ If these steps don't work, you can try [recovering your device](hololens-recover
 
 ## Holograms don't look good
 
-If your holograms are unstable, jumpy, or don’t look right, try:
+If your holograms are unstable, jumpy, or don't look right, try:
 
 - Cleaning your device visor and sensor bar on the front of your HoloLens.
 - Increasing the light in your room.
 - Walking around and looking at your surroundings so that HoloLens can scan them more completely.
 - Calibrating your HoloLens for your eyes. Go to **Settings** > **System** > **Utilities**. Under **Calibration**, select **Open Calibration**.
 
-## HoloLens doesn’t respond to gestures
+## HoloLens doesn't respond to gestures
 
 To make sure that HoloLens can see your gestures.  Keep your hand in the gesture frame - when HoloLens can see your hand, the cursor changes from a dot to a ring.
 
 Learn more about using gestures on [HoloLens (1st gen)](hololens1-basic-usage.md#use-hololens-with-your-hands) or [HoloLens 2](hololens2-basic-usage.md#the-hand-tracking-frame).
 
-If your environment is too dark, HoloLens might not see your hand, so make sure that there’s enough light.
+If your environment is too dark, HoloLens might not see your hand, so make sure that there's enough light.
 
 If your visor has fingerprints or smudges, use the microfiber cleaning cloth that came with the HoloLens to clean your visor gently.
 
-## HoloLens doesn’t respond to my voice commands
+## HoloLens doesn't respond to my voice commands
 
-If Cortana isn’t responding to your voice commands, make sure Cortana is turned on. On the All apps list, select **Cortana** > **Menu** > **Notebook** > **Settings** to make changes. To learn more about what you can say, see [Use your voice with HoloLens](hololens-cortana.md).
+If Cortana isn't responding to your voice commands, make sure Cortana is turned on. On the All apps list, select **Cortana** > **Menu** > **Notebook** > **Settings** to make changes. To learn more about what you can say, see [Use your voice with HoloLens](hololens-cortana.md).
 
-## I can’t place holograms or see holograms that I previously placed
+## I can't place holograms or see holograms that I previously placed
 
-If HoloLens can’t map or load your space, it enters Limited mode and you won’t be able to place holograms or see holograms that you’ve placed. Here are some things to try:
+If HoloLens can't map or load your space, it enters Limited mode and you won't be able to place holograms or see holograms that you've placed. Here are some things to try:
 
-- Make sure that there’s enough light in your environment so HoloLens can see and map the space.
+- Make sure that there's enough light in your environment so HoloLens can see and map the space.
-- Make sure that you’re connected to a Wi-Fi network. If you’re not connected to Wi-Fi, HoloLens can’t identify and load a known space.
+- Make sure that you're connected to a Wi-Fi network. If you're not connected to Wi-Fi, HoloLens can't identify and load a known space.
 - If you need to create a new space, connect to Wi-Fi, then restart your HoloLens.
 - To see if the correct space is active, or to manually load a space, go to **Settings** > **System** > **Spaces**.
-- If the correct space is loaded and you’re still having problems, the space may be corrupt. To fix this issue, select the space, then select **Remove**. After you remove the space, HoloLens starts to map your surroundings and create a new space.
+- If the correct space is loaded and you're still having problems, the space may be corrupt. To fix this issue, select the space, then select **Remove**. After you remove the space, HoloLens starts to map your surroundings and create a new space.
 
-## My HoloLens can’t tell what space I’m in
+## My HoloLens can't tell what space I'm in
 
-If your HoloLens can’t identify and load the space you’re in automatically, check the following factors:
+If your HoloLens can't identify and load the space you're in automatically, check the following factors:
 
-- Make sure that you’re connected to Wi-Fi
+- Make sure that you're connected to Wi-Fi
-- Make sure that there’s plenty of light in the room
+- Make sure that there's plenty of light in the room
-- Make sure that there haven’t been any major changes to the surroundings.
+- Make sure that there haven't been any major changes to the surroundings.
 
 You can also load a space manually or manage your spaces by going to **Settings** > **System** > **Spaces**.
 
-## I’m getting a “low disk space” error
+## I'm getting a "low disk space" error
 
-You’ll need to free up some storage space by doing one or more of the following:
+You'll need to free up some storage space by doing one or more of the following:
 
 - Delete some unused spaces. Go to **Settings** > **System** > **Spaces**, select a space that you no longer need, and then select **Remove**.
-- Remove some of the holograms that you’ve placed.
+- Remove some of the holograms that you've placed.
 - Delete some pictures and videos from the Photos app.
 - Uninstall some apps from your HoloLens. In the **All apps** list, tap and hold the app you want to uninstall, and then select **Uninstall**.
 
-## My HoloLens can’t create a new space
+## My HoloLens can't create a new space
 
-The most likely problem is that you’re running low on storage space. Try one of the [previous tips](#im-getting-a-low-disk-space-error) to free up some disk space.
+The most likely problem is that you're running low on storage space. Try one of the [previous tips](#im-getting-a-low-disk-space-error) to free up some disk space.
 
 ## The HoloLens emulators isn't working
 

devices/hololens/hololens-updates.md

@@ -1,5 +1,5 @@
 ---
-title: Managing updates to HoloLens
+title: Manage HoloLens updates
 description: Administrators can use mobile device management to manage updates to HoloLens devices.
 ms.prod: hololens
 ms.sitesec: library
@@ -8,90 +8,209 @@ ms.author: v-tea
 audience: ITPro
 ms.topic: article
 ms.localizationpriority: high
-ms.date: 11/7/2019
+ms.date: 03/24/2020
 ms.reviewer: jarrettr
 manager: jarrettr
+ms.custom: 
+- CI 115825
+- CI 111456
+- CSSTroubleshooting
 appliesto:
 - HoloLens (1st gen)
 - HoloLens 2
 ---
 
-# Managing HoloLens updates
+# Manage HoloLens updates
 
-HoloLens uses Windows Update, just like other Windows 10 devices. When an update is available, it will be automatically downloaded and installed the next time your device is plugged in and connected to the Internet.
+HoloLens uses Windows Update in the same manner as other Windows 10 devices. When an update is available, it is automatically downloaded and installed the next time that your device is plugged in and connected to the internet. This article describes how to manage updates in an enterprise or other managed environment. For information about managing updates to individual HoloLens devices, see [Update HoloLens](hololens-update-hololens.md).
 
-This article will walk through all of the way to manage updates on HoloLens.
+## Manage updates automatically
 
-## Manually check for updates
+Windows Holographic for Business can use [Windows Update for Business](https://docs.microsoft.com/windows/deployment/update/waas-manage-updates-wufb) to manage updates. All HoloLens 2 devices can use Windows Holographic for Business. Make sure that they use Windows Holographic for Business build 10.0.18362.1042 or a later build. If you have HoloLens (1st gen) devices, you have to [upgrade them to Windows Holographic for Business](hololens1-upgrade-enterprise.md) to manage their updates.
 
-While HoloLens periodically checks for system updates so you don't have to, there may be circumstances in which you want to manually check.
+Windows Update for Business connects HoloLens devices directly to the Windows Update service. By using Windows Update for Business, you can control multiple aspects of the update process—that is, which devices get which updates at what time. For example, you can roll out updates to a subset of devices for testing, then roll out updates to the remaining devices at a later date. Or, you can define different update schedules for different types of updates.
 
-To manually check for updates, go to **Settings** > **Update & Security** > **Check for updates**. If the Settings app says your device is up to date, you have all the updates that are currently available.
+> [!NOTE]  
+> For HoloLens devices, you can automatically manage feature updates (released twice a year) and quality updates (released monthly or as required, including critical security updates). For more information about update types, see [Types of updates managed by Windows Update for Business](https://docs.microsoft.com/windows/deployment/update/waas-manage-updates-wufb#types-of-updates-managed-by-windows-update-for-business).
 
-## Go back to a previous version (HoloLens 2)
+You can configure Windows Update for Business settings for HoloLens by using policies in a Mobile Device Management (MDM) solution such as Microsoft Intune.
 
-In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Advanced Recovery Companion to reset your HoloLens to the earlier version.
+For a detailed discussion about how to use Intune to configure Windows Update for Business, see [Manage Windows 10 software updates in Intune](https://docs.microsoft.com/intune/protect/windows-update-for-business-configure).
 
-> [!NOTE]
+> [!IMPORTANT]  
-> Going back to an earlier version deletes your personal files and settings.
+> Intune provides two policy types for managing updates: *Windows 10 update ring* and *Windows 10 feature updates*. The Windows 10 feature update policy type is in public preview at this time and is not supported for HoloLens.
+>  
+> You can use Windows 10 update ring policies to manage HoloLens 2 updates.
 
-To go back to a previous version of HoloLens 2, follow these steps:
+### Configure update policies for HoloLens 2 or HoloLens (1st gen)
 
-1. Make sure that you don't have any phones or Windows devices plugged in to your PC.
+This section describes the policies that you can use to manage updates for either HoloLens 2 or HoloLens (1st gen). For information about additional functionality that is available for HoloLens 2, see [Plan and configure update rollouts for HoloLens 2](#plan-and-configure-update-rollouts-for-hololens-2).
-1. On your PC, download the [Advanced Recovery Companion](https://www.microsoft.com/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from the Microsoft Store.
-1. Download the [most recent HoloLens 2 release](https://aka.ms/hololens2download).
-1. When you have finished these downloads, open **File explorer** > **Downloads**. Right-click the zipped folder that you just downloaded, and select **Extract all** > **Extract** to unzip it.
-1. Connect your HoloLens to your PC using a USB-A to USB-C cable . (Even if you've been using other cables to connect your HoloLens, this one works best.)
-1. The Advanced Recovery Companion automatically detects your HoloLens. Select the **Microsoft HoloLens** tile.
-1. On the next screen, select **Manual package selection** and then select the installation file contained in the folder that you unzipped in step 4. (Look for a file with the .ffu extension.)
-1. Select **Install software**, and follow the instructions.
 
-## Go back to a previous version (HoloLens (1st gen))
+The [Policy configuration service provider (CSP)](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update) defines the policies that configure Windows Update for Business.
 
-In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Windows Device Recovery Tool to reset your HoloLens to the earlier version.
+> [!NOTE]  
+> For details about specific policies that are supported by specific editions of HoloLens, see [Policies supported by HoloLens devices](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#policies-supported-by-hololens-devices).
 
-> [!NOTE]
+#### Configure automatic checks for updates
-> Going back to an earlier version deletes your personal files and settings.
 
-To go back to a previous version of HoloLens (1st gen), follow these steps:
+You can use the **Update/AllowAutoUpdate** policy to manage automatic update behavior, such as scanning, downloading, and installing updates.
 
-1. Make sure that you don't have any phones or Windows devices plugged in to your PC.
+This policy supports the following values:
-1. On your PC, download the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/help/12379).
-1. Download the [HoloLens Anniversary Update recovery package](https://aka.ms/hololensrecovery).
-1. When the downloads finish, open **File explorer** > **Downloads**. Right-click the zipped folder you just downloaded, and select **Extract all** > **Extract** to unzip it.
-1. Connect your HoloLens to your PC using the micro-USB cable that it came with. (Even if you've been using other cables to connect your HoloLens, this one works best.)
-1. The WDRT will automatically detect your HoloLens. Select the **Microsoft HoloLens** tile.
-1. On the next screen, select **Manual package selection** and choose the installation file contained in the folder you unzipped in step 4. (Look for a file with the .ffu extension.)
-1. Select **Install software**, and follow the instructions.
 
-> [!NOTE]
+- **0** - Notify the user when there is an update that is ready to download that applies to the device.
-> If the WDRT doesn't detect your HoloLens, try restarting your PC. If that doesn't work, select **My device was not detected**, select **Microsoft HoloLens**, and then follow the instructions.
+- **1** - Automatically install the update, and then notify the user to schedule a device restart.  
+- **2** - Automatically install the update, and then restart the device. This is the recommended value, and it is the default value for this policy.  
 
-# Use policies to manage updates to HoloLens
+- **3** - Automatically install the update, and then restart at a specified time. Specify the installation day and time. If no day and time are specified, the default is daily at 3 A.M.  
 
->[!NOTE]
+- **4** - Automatically install the update, and then restart the device. This option also sets the Settings page to read-only.
->HoloLens (1st gen) devices must be [upgraded to Windows Holographic for Business](hololens1-upgrade-enterprise.md) to manage updates.
+
+- **5** - Turn off automatic updates.
+
+For more details about the available settings for this policy, see [Update/AllowAutoUpdate](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-allowautoupdate).
+
+> [!NOTE]  
+> In Microsoft Intune, you can use **Automatic Update Behavior** to change this policy. For more information, see [Manage software updates in Microsoft Intune](https://docs.microsoft.com/intune/windows-update-for-business-configure).
+
+#### Configure an update schedule
 
 To configure how and when updates are applied, use the following policies:
 
-- [Update/AllowAutoUpdate](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-allowautoupdate)
+- [Update/ScheduledInstallDay](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-scheduledinstallday).  
-- [Update/ScheduledInstallDay](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-scheduledinstallday)
+   - Values: **0**–**7** (0 = every day, 1 = Sunday, 7 = Saturday)
-- [Update/ScheduledInstallTime](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-scheduledinstalltime)
+   - Default value: **0** (every day)
+- [Update/ScheduledInstallTime](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-scheduledinstalltime).
+   - Values: 0–23 (0 = midnight, 23 = 11 P.M.)
+   - Default value: 3 P.M.
 
-To turn off the automatic check for updates, set the following policy to value **5** – Turn off Automatic Updates:
+#### For devices that run Windows 10, version 1607 only
 
-- [Update/AllowAutoUpdate](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-allowautoupdate)
+You can use the following update policies to configure devices to get updates from the Windows Server Update Service (WSUS), instead of Windows Update:
-
-In Microsoft Intune, you can use **Automatic Update Behavior** to change this policy. (See [Manage software updates in Microsoft Intune](https://docs.microsoft.com/intune/windows-update-for-business-configure))
-
-For devices on Windows 10, version 1607 only: You can use the following update policies to configure devices and get updates from the Windows Server Update Service (WSUS), instead of Windows Update:
 
 - [Update/AllowUpdateService](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-allowupdateservice)
 - [Update/RequireUpdateApproval](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-requireupdateapproval)
 - [Update/UpdateServiceUrl](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-updateserviceurl)
 
-For more information about using policies to manage HoloLens, see the following articles:
+### Plan and configure update rollouts for HoloLens 2
 
-- [Policies supported by HoloLens 2](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#policies-supported-by-hololens-2)
+HoloLens 2 supports more update automation features than HoloLens (1st gen). this is especially true if you use Microsoft Intune to manage Windows Update for Business policy. These features make it easier for you to plan and implement update rollouts across your organization.
-- [Policies supported by Windows Holographic for Business](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#a-href-idhololenspoliciesapolicies-supported-by-windows-holographic-for-business)
+
-- [Manage software updates in Microsoft Intune](https://docs.microsoft.com/intune/windows-update-for-business-configure)
+#### Plan the update strategy
+
+Windows Updates for Business supports deferral policies. After Microsoft releases an update, you can use a deferral policy to define how long to wait before installing that update on devices. By associating subsets of your devices (referred to as *update rings*) with different deferral policies, you can coordinate an update rollout strategy for your organization.
+
+For example, consider an organization that has 1,000 devices and has to update them in five ways. The organization can create five update rings, as shown in the following table.
+
+|Group |Number of devices |Deferral (days) |
+| ---| :---: | :---: |
+|Grp 1 (IT staff) |5 |0 |
+|Grp 2 (early adopters) |50 |60 |
+|Grp 3 (main 1) |250 |120 |
+|Grp 4 (main 2) |300 |150 |
+|Grp 5 (main 3) |395 |180 |
+
+Here's how the rollout progresses over time to the entire organization.
+
+![Timeline for deploying updates](./images/hololens-updates-timeline.png)
+
+#### Configure an update deferral policy
+
+A deferral policy specifies the number of days between the date that an update becomes available and the date that the update is offered to a device.
+
+You can configure different deferrals for feature updates and quality updates. The following table lists the specific policies to use for each type, as well as the maximum deferral for each.
+
+|Category |Policy |Maximum deferral |
+| --- | --- | --- |
+|Feature updates |DeferFeatureUpdatesPeriodInDays |365 days |
+|Quality updates |DeferQualityUpdatesPeriodInDays |30 days |
+
+####  Examples: Using Intune to manage updates
+
+**Example 1: Create and assign an update ring**
+
+For a more detailed version of this example, see [Create and assign update rings](https://docs.microsoft.com/mem/intune/protect/windows-update-for-business-configure#create-and-assign-update-rings).
+
+1. Sign in to the [Microsoft Endpoint Manager Admin Center](https://go.microsoft.com/fwlink/?linkid=2109431), and navigate to your Intune profiles.
+1. Select **Software Updates** > **Windows 10 update rings** > **Create**.
+1. Under **Basics**, specify a name and a description (optional), and then select **Next**.
+1. Under **Update ring settings**, for **Servicing channel**, select **Semi-Annual Channel**, and then change **Feature update deferral period** to **120**. Then, select **Next**.
+1. Under **Assignments**, select **+ Select groups to include**, and then assign the update ring to one or more groups. Use **+ Select groups to exclude** to fine-tune the assignments. Then, select **Next**.
+1. Under **Review + create**, review the settings. When you're ready to save the update ring configuration, select **Create**.
+
+The list of update rings now includes the new Windows 10 update ring.
+
+**Example 2: Pause an update ring**
+
+If you encounter a problem when you deploy a feature or quality update, you can pause the update for 35 days (starting from a specified date). This pause prevents other devices from installing the update until you resolve or mitigate the issue. If you pause a feature update, quality updates are still offered to devices to make sure that they stay secure. After the specified time has passed, the pause automatically expires. At that point, the update process resumes.
+
+To pause an update ring in Intune, follow these steps:
+
+1. On the overview page for the update ring, select **Pause**.
+1. Select the type of update (**Feature** or **Quality**) to pause, and then select **OK**.
+
+When an update type is paused, the Overview pane for that ring displays how many days remain before that update type resumes.
+
+While the update ring is paused, you can select either of the following options:
+
+- To extend the pause period for an update type for 35 days, select **Extend**.
+- To restore updates for that ring to active operation, select **Resume**. You can pause the update ring again if it is necessary.
+
+> [!NOTE]  
+> The **Uninstall** operation for update rings is not supported for HoloLens 2 devices.
+
+## Manually check for updates
+
+Although HoloLens periodically checks for system updates so that you don't have to, there may be circumstances in which you want to manually check.
+
+To manually check for updates, go to **Settings** > **Update & Security** > **Check for updates**. If the Settings app indicates that your device is up to date, you have all the updates that are currently available.
+
+## Manually revert an update
+
+In some cases, you might want to go back to a previous version of the HoloLens software. The process for doing this depends on whether you are using HoloLens 2 or HoloLens (1st gen).
+
+### Go back to a previous version (HoloLens 2)
+
+You can roll back updates and return to a previous version of HoloLens 2 by using the Advanced Recovery Companion to reset your HoloLens to the earlier version.
+
+> [!NOTE]
+> Reverting to an earlier version deletes your personal files and settings.
+
+To go back to a previous version of HoloLens 2, follow these steps:
+
+1. Make sure that you don't have any phones or Windows devices plugged in to your computer.
+1. On your computer, download the [Advanced Recovery Companion](https://www.microsoft.com/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from the Microsoft Store.
+1. Download the [most recent HoloLens 2 release](https://aka.ms/hololens2download).
+1. When you have finished these downloads, open **File explorer** > **Downloads**, right-click the compressed (zipped) folder that you just downloaded, and then select **Extract all** > **Extract** to expand the file.
+1. Use a USB-A to USB-C cable to connect your HoloLens device to your computer. Even if you've been using other cables to connect your HoloLens, this kind of cable works best.
+1. The Advanced Recovery Companion automatically detects your HoloLens device. Select the **Microsoft HoloLens** tile.
+1. On the next screen, select **Manual package selection**, and then open the folder that you previously expanded. 
+1. Select the installation file (the file that has an .ffu extension).
+1. Select **Install software**, and then follow the instructions.
+
+### Go back to a previous version (HoloLens (1st gen))
+
+You can roll back updates and return to a previous version of HoloLens (1st gen) by using the Windows Device Recovery Tool to reset your HoloLens to the earlier version.
+
+> [!NOTE]
+> Reverting to an earlier version deletes your personal files and settings.
+
+To go back to a previous version of HoloLens (1st gen), follow these steps:
+
+1. Make sure that you don't have any phones or Windows devices plugged in to your computer.
+1. On your computer, download the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/help/12379).
+1. Download the [HoloLens Anniversary Update recovery package](https://aka.ms/hololensrecovery).
+1. After the downloads finish, open **File explorer** > **Downloads**, right-click the compressed (zipped) folder that you just downloaded, and then select **Extract all** > **Extract** to expand the file.
+1. Use the micro-USB cable that was provided together with your HoloLens device to connect your HoloLens device to your computer. Even if you've been using other cables to connect your HoloLens device, this one works best.
+1. The WDRT automatically detects your HoloLens device. Select the **Microsoft HoloLens** tile.
+1. On the next screen, select **Manual package selection**, and then open the folder that you previously expanded. 
+1. Select the installation file (the file that has an .ffu extension).
+1. Select **Install software**, and then follow the instructions.
+
+> [!NOTE]
+> If the WDRT doesn't detect your HoloLens device, try restarting your computer. If that doesn't work, select **My device was not detected**, select **Microsoft HoloLens**, and then follow the instructions.
+
+## Related articles
+
+- [Deploy updates using Windows Update for Business](https://docs.microsoft.com/windows/deployment/update/waas-manage-updates-wufb)
+- [Assign devices to servicing channels for Windows 10 updates](https://docs.microsoft.com/windows/deployment/update/waas-servicing-channels-windows-10-updates)
+- [Manage Windows 10 software updates in Intune](https://docs.microsoft.com/mem/intune/protect/windows-update-for-business-configure)

devices/hololens/hololens-whats-new.md

@@ -1,85 +0,0 @@
----
-title: What's new in Microsoft HoloLens (HoloLens)
-description: Windows Holographic for Business gets new features in Windows 10, version 1809.
-ms.prod: hololens
-ms.sitesec: library
-author: dansimp
-ms.author: dansimp
-ms.topic: article
-ms.localizationpriority: medium
-ms.date: 11/13/2018
-ms.reviewer: 
-manager: dansimp
----
-
-# What's new in Microsoft HoloLens
-
-## Windows 10, version 1809 for Microsoft HoloLens
-
-> **Applies to:** Hololens (1st gen)
-
-### For everyone
-
-| Feature | Details |
-|---|---|
-| **Quick actions menu** | When you're in an app, the Bloom gesture will now open a Quick actions menu to give you quick access to commonly used system features without having to leave the app. <br> See [Set up HoloLens in kiosk mode](hololens-kiosk.md) for information about the Quick actions menu in kiosk mode.<br><br>![sample of the Quick actions menu](images/minimenu.png) |
-| **Stop video capture from the Start or quick actions menu** | If you start video capture from the Start menu or quick actions menu, you’ll be able to stop recording from the same place. (Don’t forget, you can always do this with voice commands too.) |
-| **Project to a Miracast-enabled device** | Project your HoloLens content to a nearby Surface device or TV/Monitor if using Microsoft Display adapter.  On **Start**, select **Connect**, and then select the device you want to project to. **Note:** You can deploy HoloLens to use Miracast projection without enabling developer mode. |
-| **New notifications** | View and respond to notification toasts on HoloLens, just like you do on a PC. Gaze to respond to or dismiss them (or if you’re in an immersive experience, use the bloom gesture). |
-| **HoloLens overlays**<br>(file picker, keyboard, dialogs, etc.) | You’ll now see overlays such as the keyboard, dialogs, file picker, etc. when using immersive apps. |
-| **Visual feedback overlay UI for volume change** | When you use the volume up/down buttons on your HoloLens you’ll see a visual display of the volume level. |
-| **New UI for device boot** | A loading indicator was added during the boot process to provide visual feedback that the system is loading. Reboot your device to see the new loading indicator—it’s between the "Hello" message and the Windows boot logo. |
-| **Nearby sharing** | Addition of the Windows Nearby Sharing experience, allowing you to share a capture with a nearby Windows device. When you capture a photo or video on HoloLens (or use the share button from an app such as Microsoft Edge), select a nearby Windows device to share with. |
-| **Share from Microsoft Edge** | Share button is now available on Microsoft Edge windows on HoloLens. In Microsoft Edge, select **Share**. Use the HoloLens share picker to share web content. |
-
-### For administrators
-
-| Feature |  Details  |
-|---|----|
-|         [Enable post-setup provisioning](hololens-provisioning.md)          |                                                                                                                                   You can now apply a runtime provisioning package at any time using **Settings**.                                                                                                                                   |
-|                    Assigned access with Azure AD groups                     |                                                                                                           You can now use Azure AD groups for configuration of Windows assigned access to set up single or multi-app kiosk configuration.                                                                                                            |
-|              PIN sign-in on profile switch from sign-in screen              |                                                                                                                                                  PIN sign-in is now available for **Other User**.                                                                                                                                                    |
-|             Sign in with Web Credential Provider using password             | You can now select the Globe sign-in option to launch web sign-in with your password. From the sign-in screen, select **Sign-In options** and select the Globe option to launch web sign-in. Enter your user name if needed, then your password. <br>**Note:** You can choose to bypass any PIN/Smartcard options when prompted during web sign-in.  |
-| Read device hardware info through MDM so devices can be tracked by serial # |                                                                                        IT administrators can see and track HoloLens by device serial number in their MDM console. Refer to your MDM documentation for feature availability and instructions.                                                                                         |
-|                Set HoloLens device name through MDM (rename)                |                                                                                                IT administrators can see and rename HoloLens devices in their MDM console. Refer to your MDM documentation for feature availability and instructions.                                                                                                |
-
-### For international customers
-
-Feature | Details  
---- | ---
-Localized Chinese and Japanese builds | Use HoloLens with localized user interface for Simplified Chinese or Japanese, including localized Pinyin keyboard, dictation, and voice commands.  
-Speech Synthesis (TTS) | Speech synthesis feature now supports Chinese, Japanese, and English.
-
-[Learn how to install the Chinese and Japanese versions of HoloLens.](hololens1-install-localized.md)
-
-## Windows 10, version 1803 for Microsoft HoloLens
-
-> **Applies to:** Hololens (1st gen)
-
-Windows 10, version 1803, is the first feature update to Windows Holographic for Business since its release in Windows 10, version 1607. This update introduces the following changes:
-
-- Previously, you could only verify that upgrade license for Commercial Suite had been applied to your HoloLens device by checking to see if VPN was an available option on the device. Now, **Settings** > **System** will display **Windows Holographic for Business** after the upgrade license is applied. [Learn how to unlock Windows Holographic for Business features](hololens1-upgrade-enterprise.md).
-
-- You can view the operating system build number in device properties in the File Explorer app and in the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/help/12379/windows-10-mobile-device-recovery-tool-faq).
-    
-- Provisioning a HoloLens device is now easier with the new **Provision HoloLens devices** wizard in the Windows Configuration Designer tool. In the wizard, you can configure the setup experience and network connections, set developer mode, and obtain bulk Azure AD tokens. [Learn how to use the simple provisioning wizard for HoloLens](hololens-provisioning.md#provisioning-package-hololens-wizard).
-
-    ![Provisioning HoloLens devices](images/provision-hololens-devices.png)
-
-- When you create a local account in a provisioning package, the password no longer expires every 42 days.
-
-- You can [configure HoloLens as a single-app or multi-app kiosk](hololens-kiosk.md). Multi-app kiosk mode lets you set up a HoloLens to only run the apps that you specify, and prevents users from making changes.
-
-- Media Transfer Protocol (MTP) is enabled so that you can connect the HoloLens device to a PC by USB and transfer files between HoloLens and the PC. You can also use the File Explorer app to move and delete files from within HoloLens.
-
-- Previously, after you signed in to the device with an Azure Active Directory (Azure AD) account, you then had to **Add work access** in **Settings** to get access to corporate resources. Now, you sign in with an Azure AD account and enrollment happens automatically.
-
-- Before you sign in, you can choose the network icon below the password field to choose a different Wi-Fi network to connect to. You can also connect to a guest network, such as at a hotel, conference center, or business.
-
-- You can now easily [share HoloLens with multiple people](hololens-multiple-users.md) using Azure AD accounts.
-
-- When setup or  sign-in fails, choose the new **Collect info** option to get diagnostic logs for troubleshooting.
-
-- Individual users can sync their corporate email without enrolling their device in mobile device management (MDM). You can use the device with a Microsoft Account, download and install the Mail app, and add an email account directly.
-
-- You can check the MDM sync status for a device in **Settings** > **Accounts** > **Access Work or School** > **Info**. In the **Device sync status** section, you can start a sync, see areas managed by MDM, and create and export an advanced diagnostics report.

devices/hololens/hololens2-autopilot.md

@@ -0,0 +1,249 @@
+---
+title: Windows Autopilot for HoloLens 2 evaluation guide
+description: 
+author: Teresa-Motiv
+ms.author: v-tea
+ms.date: 4/10/2020
+ms.prod: hololens
+ms.topic: article
+ms.custom: 
+- CI 116283
+- CSSTroubleshooting
+audience: ITPro
+ms.localizationpriority: high
+keywords: autopilot
+manager: jarrettr
+appliesto:
+- HoloLens 2
+---
+
+# Windows Autopilot for HoloLens 2 evaluation guide
+
+When you set up HoloLens 2 devices for the Windows Autopilot program, your users can follow a simple process to provision the devices from the cloud.
+
+This Autopilot program supports Autopilot self-deploying mode to provision HoloLens 2 devices as shared devices under your tenant. Self-deploying mode leverages the device's preinstalled OEM image and drivers during the provisioning process. A user can provision the device without putting the device on and going through the Out-of-the-box Experience (OOBE).  
+
+![The Autopilot self-deploying process configures shared devices in "headless" mode by using a network connection.](./images/hololens-ap-intro.png)
+
+When a user starts the Autopilot self-deploying process, the process completes the following steps:
+
+1. Join the device to Azure Active Directory (Azure AD).
+   > [!NOTE]  
+   > Autopilot for HoloLens does not support Active Directory join or Hybrid Azure AD join.
+1. Use Azure AD to enroll the device in Microsoft Intune (or another MDM service).
+1. Download the device-targeted policies, certificates, and networking profiles.
+1. Provision the device.
+1. Present the sign-in screen to the user.
+
+## Windows Autopilot for HoloLens 2: Get started
+
+The following steps summarize the process of setting up your environment for the Windows Autopilot for HoloLens 2. The rest of this section provides the details of these steps.
+
+1. Enroll in the Windows Autopilot for HoloLens 2 program.
+1. Make sure that you meet the requirements for Windows Autopilot for HoloLens.
+1. Verify that your tenant is flighted (enrolled to participate in the program).
+1. Register devices in Windows Autopilot.
+1. Create a device group.
+1. Create a deployment profile.
+1. Verify the ESP configuration.
+1. Configure a custom configuration profile for HoloLens devices (known issue).
+1. Verify the profile status of the HoloLens devices.
+
+### 1. Enroll in the Windows Autopilot for HoloLens 2 program
+
+To participate in the program, you have to use a tenant that is flighted for HoloLens. To do this, go to  [Windows Autopilot for HoloLens Private Preview request](https://aka.ms/APHoloLensTAP) or use the following QR code to submit a request.  
+
+![Autopilot QR code](./images/hololens-ap-qrcode.png)  
+
+In this request, provide the following information:
+
+- Tenant domain
+- Tenant ID
+- Number of HoloLens 2 devices that are participating in this evaluation
+- Number of HoloLens 2 devices that you plan to deploy by using Autopilot self-deploying mode
+
+### 2. Make sure that you meet the requirements for Windows Autopilot for HoloLens
+
+For the latest information about how to participate in the program, review [Windows Insider Release Notes](hololens-insider.md#windows-insider-release-notes).
+
+Review the following sections of the Windows Autopilot requirements article:
+
+- [Network requirements](https://docs.microsoft.com/windows/deployment/windows-autopilot/windows-autopilot-requirements#networking-requirements)  
+- [Licensing requirements](https://docs.microsoft.com/windows/deployment/windows-autopilot/windows-autopilot-requirements#licensing-requirements)  
+- [Configuration requirements](https://docs.microsoft.com/windows/deployment/windows-autopilot/windows-autopilot-requirements#configuration-requirements)
+   > [!IMPORTANT]  
+   > For information about how to register devices and configure profiles, see [4. Register devices in Windows Autopilot](#4-register-devices-in-windows-autopilot) and [6. Create a deployment profile](#6-create-a-deployment-profile) in this article. These sections provide steps that are specific to HoloLens.
+
+> [!IMPORTANT]  
+> Unlike other Windows Autopilot programs, Windows Autopilot for HoloLens 2 has specific operating system requirements.
+
+Review the "[Requirements](https://docs.microsoft.com/windows/deployment/windows-autopilot/self-deploying#requirements)" section of the Windows Autopilot Self-Deploying mode article. Your environment has to meet these requirements as well as the standard Windows Autopilot requirements.
+
+> [!NOTE]  
+> You do not have to review the "Step by step" and "Validation" sections of the article. The procedures later in this article provide corresponding steps that are specific to HoloLens.
+
+Before you start the OOBE and provisioning process, make sure that the HoloLens devices meet the following requirements:
+
+- The devices are not already members of Azure AD, and are not enrolled in Intune (or another MDM system). The Autopilot self-deploying process completes these steps. To make sure that all the device-related information is cleaned up, check the **Devices** pages in both Azure AD and Intune.
+- Every device can connect to the internet. You can use a wired or wireless connection.
+- Every device can connect to a computer by using a USB-C cable, and that computer has the following available:
+  - Advanced Recovery Companion (ARC)
+  - The latest Windows update: Windows 10, version 19041.1002.200107-0909 or a later version)
+
+To configure and manage the Autopilot self-deploying mode profiles, make sure that you have access to [Microsoft Endpoint Manager admin center](https://endpoint.microsoft.com).
+
+### 3. Verify that your tenant is flighted
+
+To verify that your tenant is flighted for the Autopilot program after you submit your request, follow these steps:
+
+1. Sign in to [Microsoft Endpoint Manager admin center](https://endpoint.microsoft.com).
+1. Select **Devices** > **Windows** > **Windows enrollment** > **Windows Autopilot deployment profiles** > **Create profile**.  
+   
+   ![Create profile dropdown includes a HoloLens item.](./images/hololens-ap-enrollment-profiles.png)
+  You should see a list that includes **HoloLens**. If this option is not present, use one of the [Feedback](#feedback) options to contact us.
+
+### 4. Register devices in Windows Autopilot
+
+To register a HoloLens device in the Windows Autopilot program, you have to obtain the hardware hash of the device (also known as the hardware ID). The device can record its hardware hash in a CSV file during the OOBE process, or later when a device owner starts the diagnostic log collection process (described in the following procedure). Typically, the device owner is the first user to sign in to the device.
+
+**Retrieve a device hardware hash**
+
+1. Start the HoloLens 2 device, and make sure that you sign in by using an account that is the device owner.
+1. On the device, press the Power and Volume Down buttons at the same time and then release them. The device collects diagnostic logs and the hardware hash, and stores them in a set of .zip files.
+1. Use a USB-C cable to connect the device to a computer.
+1. On the computer, open File Explorer. Open **This PC\\\<*HoloLens device name*>\\Internal Storage\\Documents**, and locate the AutopilotDiagnostics.zip file.  
+
+   > [!NOTE]  
+   > The .zip file may not immediately be available. If the file is not ready yet you may see a HoloLensDiagnostics.temp file in the Documents folder. To update the list of files, refresh the window.
+
+1. Extract the contents of the AutopilotDiagnostics.zip file.
+1. In the extracted files, locate the CSV file that has a file name prefix of "DeviceHash." Copy that file to a drive on the computer where you can access it later.  
+   > [!IMPORTANT]  
+   > The data in the CSV file should use the following header and line format:
+   > ```
+   > Device Serial Number,Windows Product ID,Hardware Hash,Group Tag,Assigned User <serialNumber>,<ProductID>,<hardwareHash>,<optionalGroupTag>,<optionalAssignedUser>
+   >```
+
+**Register the device in Windows Autopilot**
+
+1. In Microsoft Endpoint Manager Admin Center, select **Devices** > **Windows** > **Windows enrollment**, and then select **Devices** > **Import** under **Windows Autopilot Deployment Program**.
+
+1. Under **Add Windows Autopilot devices**, select the DeviceHash CSV file, select **Open**, and then select **Import**.  
+   
+   ![Use the Import command to import the hardware hash.](./images/hololens-ap-hash-import.png)
+1. After the import finishes, select **Devices** > **Windows** > **Windows enrollment** > **Devices** > **Sync**. The process might take a few minutes to complete, depending on how many devices are being synchronized. To see the registered device, select **Refresh**.  
+   
+   ![Use the Sync and Refresh commands to view the device list.](./images/hololens-ap-devices-sync.png)  
+
+### 5. Create a device group
+
+1. In Microsoft Endpoint Manager admin center, select **Groups** > **New group**.
+1. For **Group type**, select **Security**, and then enter a group name and description.
+1. For **Membership type**, select either **Assigned** or **Dynamic Device**.
+1. Do one of the following:  
+   
+   - If you selected **Assigned** for **Membership type** in the previous step, select **Members**, and then add Autopilot devices to the group. Autopilot devices that aren't yet enrolled are listed by using the device serial number as the device name.
+   - If you selected **Dynamic Devices** for **Membership type** in the previous step, select **Dynamic device members**, and then enter code in **Advanced rule** that resembles the following:
+     - If you want to create a group that includes all of your Autopilot devices, type: `(device.devicePhysicalIDs -any _ -contains "[ZTDId]")`
+     - Intune's group tag field maps to the **OrderID** attribute on Azure AD devices. If you want to create a group that includes all of your Autopilot devices that have a specific group tag (the Azure AD device OrderID), you must type: `(device.devicePhysicalIds -any _ -eq "[OrderID]:179887111881")`
+     - If you want to create a group that includes all your Autopilot devices that have a specific Purchase Order ID, type: `(device.devicePhysicalIds -any _ -eq "[PurchaseOrderId]:76222342342")`
+
+     > [!NOTE]  
+     > These rules target attributes that are unique to Autopilot devices.
+1. Select **Save**, and then select **Create**.
+
+### 6. Create a deployment profile
+
+1. In Microsoft Endpoint Manager admin center, select **Devices** > **Windows** > **Windows enrollment** > **Windows Autopilot deployment profiles** > **Create profile** > **HoloLens**.
+1. Enter a profile name and description, and then select **Next**.  
+   
+   ![Add a profile name and description](./images/hololens-ap-profile-name.png)
+1. On the **Out-of-box experience (OOBE)** page, most of the settings are pre-configured to streamline OOBE for this evaluation. Optionally, you can configure the following settings:  
+
+   - **Language (Region)**: Select the language for OOBE. We recommend that you select a language from the list of [supported languages for HoloLens 2](hololens2-language-support.md).
+   - **Automatically configure keyboard**: To make sure that the keyboard matches the selected language, select **Yes**.
+   - **Apply device name template**: To automatically set the device name during OOBE, select **Yes** and then enter the template phrase and placeholders in **Enter a name** For example, enter a prefix and `%RAND:4%`&mdash;a placeholder for a four-digit random number.
+     > [!NOTE]  
+     > If you use a device name template, the OOBE process restarts the device one additional time after it applies the device name and before it joins the device to Azure AD. This restart enables the new name to take effect.  
+
+   ![Configure OOBE settings](./images/hololens-ap-profile-oobe.png)
+1. After you configure the settings, select **Next**.
+1. On the **Scope tags** page, optionally add the scope tags that you want to apply to this profile. For more information about scope tags, see [Use role-based access control and scope tags for distributed IT](https://docs.microsoft.com/mem/intune/fundamentals/scope-tags.md). When finished, select **Next**.
+1. On the **Assignments** page, select **Selected groups** for **Assign to**.
+1. Under **SELECTED GROUPS**, select **+ Select groups to include**.
+1. In the **Select groups to include** list, select the device group that you created for the Autopilot HoloLens devices, and then select **Next**.  
+  
+   If you want to exclude any groups, select **Select groups to exclude**, and select the groups that you want to exclude.
+
+   ![Assigning a device group to the profile.](./images/hololens-ap-profile-assign-devicegroup.png)
+1. On the **Review + Create** page, review the settings and then select **Create** to create the profile.  
+   
+   ![Review + create](./images/hololens-ap-profile-summ.png)
+
+### 7. Verify the ESP configuration
+
+The Enrollment Status Page (ESP) displays the status of the complete device configuration process that runs when an MDM managed user signs into a device for the first time. Make sure that your ESP configuration resembles the following, and verify that the assignments are correct.  
+
+![ESP configuration](./images/hololens-ap-profile-settings.png)
+
+### 8. Configure a custom configuration profile for HoloLens devices (known issue)
+
+1. In [Microsoft Endpoint Manager admin center](https://endpoint.microsoft.com), select **Devices** > **Configuration profiles** > **Create profile**.
+1. For **Platform**, specify **Windows 10 and later**, and for **Profile**, select **Custom**.
+1. Select **Create**.
+1. Enter a name for the profile, and then select **Settings** > **Configure**.  
+   
+   ![Settings for the custom configuration profile.](./images/hololens-ap-profile-settings-oma.png)
+1. Select **Add**, and then specify the following information:  
+
+   - **Name**: SidecarPath
+   - **OMA-URI**: ./images/Device/Vendor/MSFT/EnrollmentStatusTracking/DevicePreparation/PolicyProviders/Sidecar/InstallationState
+   - **Data type**: Integer
+   - **Value**: 2
+1. Select **OK** two times, and then select **Create** to create the profile.
+1. After Intune creates the configuration profile, assign the configuration profile to the device group for the HoloLens devices.
+
+### 9. Verify the profile status of the HoloLens devices
+
+1. In Microsoft Endpoint Manager Admin Center, select **Devices** > **Windows** > **Windows enrollment** > **Devices**.
+1. Verify that the HoloLens devices are listed, and that their profile status is **Assigned**.  
+   > [!NOTE]  
+   > It may take a few minutes for the profile to be assigned to the device.  
+   
+   ![Device and profile assignments.](./images/hololens-ap-devices-assignments.png)
+
+## Windows Autopilot for HoloLens 2 User Experience
+
+Your HoloLens users can follow these steps to provision HoloLens devices.  
+
+1. Use the USB-C cable to connect the HoloLens device to a computer that has Advanced Recovery Companion (ARC) installed and has the appropriate Windows update downloaded.
+1. Use ARC to flash the appropriate version of Windows on to the device.
+1. Connect the device to the network, and then restart the device.  
+   > [!IMPORTANT]  
+   > You must connect the device to the network before the Out-of-the-Box-Experience (OOBE) starts. The device determines whether it is provisioning as an Autopilot device while on the first OOBE screen. If the device cannot connect to the network, or if you choose not to provision the device as an Autopilot device, you cannot change to Autopilot provisioning at a later time. Instead, you would have to start this procedure over in order to provision the device as an Autopilot device.
+
+   The device should automatically start OOBE. Do not interact with OOBE. Instead sit, back and relax! Let HoloLens 2 detect network connectivity and allow it complete OOBE automatically. The device may restart during OOBE. The OOBE screens should resemble the following.
+   
+   ![OOBE step 1](./images/hololens-ap-uex-1.png)
+   ![OOBE step 2](./images/hololens-ap-uex-2.png)
+   ![OOBE step 3](./images/hololens-ap-uex-3.png)
+   ![OOBE step 4](./images/hololens-ap-uex-4.png)
+
+At the end of OOBE, you can sign in to the device by using your user name and password.
+
+  ![OOBE step 5](./images/hololens-ap-uex-5.png)
+
+## Known Issues
+
+- The list of supported languages for Autopilot deployment profiles includes languages that HoloLens does not support. Select a language that [HoloLens supports](hololens2-language-support.md).
+
+## Feedback
+
+To provide feedback or report issues, use one of the following methods:
+
+- Use the Feedback Hub app. You can find this app on a HoloLens-connected computer. In Feedback Hub, select the **Enterprise Management** > **Device** category.  
+
+  When you provide feedback or report an issue, provide a detailed description. If applicable, include screenshots and logs.
+- Send an email message to [hlappreview@microsoft.com](mailto:hlappreview@microsoft.com). For the email subject, enter **\<*Tenant*> Autopilot for HoloLens 2 evaluation feedback** (where \<*Tenant*> is the name of your Intune tenant).
+
+  Provide a detailed description in your message. However, unless Support personnel specifically request it, do not include data such as screenshots or logs. Such data might include private or personally identifiable information (PII).

devices/hololens/hololens2-language-support.md

@@ -7,7 +7,11 @@ author: Teresa-Motiv
 ms.author: v-tea
 ms.topic: article
 ms.localizationpriority: medium
-ms.date: 9/12/2019
+ms.custom: 
+- CI 115225
+- CSSTroubleshooting
+keywords: localize, language support, display language, keyboard language, IME, keyboard layout
+ms.date: 03/12/2020
 audience: ITPro
 ms.reviewer: jarrettr
 manager: jarrettr
@@ -17,7 +21,7 @@ appliesto:
 
 # Supported languages for HoloLens 2
 
-HoloLens 2 supports the following languages, including voice commands and dictation features, keyboard layouts, and OCR recognition within apps.
+HoloLens 2 is localized into the following languages. The localization features include speech commands and dictation, keyboard layouts, and OCR recognition within apps.
 
 - Chinese Simplified (China)
 - English (Australia)
@@ -31,43 +35,43 @@ HoloLens 2 supports the following languages, including voice commands and dictat
 - Japanese (Japan)
 - Spanish (Spain)
 
-HoloLens 2 is also available in the following languages. However, this support does not include speech commands or dictation features.
+HoloLens 2 also supports the following languages. However, this support does not include speech commands or dictation features.
 
 - Chinese Traditional (Taiwan and Hong Kong)
 - Dutch (Netherlands)
 - Korean (Korea)
 
-## Changing language or keyboard
+Some features of HoloLens 2 use the Windows display language. The Windows display language affects the following settings for Windows and for apps that support localization:
-
-The setup process configures your HoloLens for a region and language. You can change this configuration by using the **Time & language** section of **Settings**.
-
-> [!NOTE]
-> Your speech and dictation language depends on the Windows display language.
-
-## To change the Windows display language
-
-1. Go to the **Start** menu, and then select **Settings** > **Time and language** > **Language**.
-2. Select **Windows display language**, and then select a language.  
-
-If the supported language you’re looking for is not in the menu, follow these steps: 
-
-1. Under **Preferred languages** select **Add a language**. 
-2. Search for and add the language.
-3. Select the **Windows display language** menu again and choose the language you added.
-
-The Windows display language affects the following settings for Windows and for apps that support localization:
 
 - The user interface text language.
 - The speech language.
 - The default layout of the on-screen keyboard.
 
-## To change the keyboard layout
+## Change the language or keyboard layout
 
-To add or remove a keyboard layout, open the **Start** menu and then select **Settings** > **Time & language** > **Keyboard**.
+The setup process configures your HoloLens for a specific region and language. You can change this configuration by using the **Time & language** section of **Settings**.
+
+> [!NOTE]  
+> Your speech and dictation language depends on (and is the same as) the Windows display language.
+
+### To change the Windows display language
+
+1. Open the **Start** menu, and then select **Settings** > **Time and language** > **Language**.
+2. Select **Windows display language**, and then select a language.  
+
+If the supported language that you're looking for is not in the menu, follow these steps:  
+
+1. Under **Preferred languages**, select **Add a language**.
+2. Locater and add the language.
+3. Select the **Windows display language** menu again, and then select the language that you added in the previous step.
+
+### To change the keyboard layout
+
+To add or remove a keyboard layout, open the **Start** menu, and then select **Settings** > **Time & language** > **Keyboard**.
 
 If your HoloLens has more than one keyboard layout, use the **Layout** key to switch between them. The **Layout** key is in the lower right corner of the on-screen keyboard.
 
-> [!NOTE]
+> [!NOTE]  
 > The on-screen keyboard can use Input Method Editor (IME) to enter characters in languages such as Chinese. However, HoloLens does not support external Bluetooth keyboards that use IME.
-> 
+>  
-> While you use IME with the on-screen keyboard, you can continue to use a Bluetooth keyboard to type in English. To switch between keyboards, press ~.
+> While you use IME together with the on-screen keyboard, you can continue to use a Bluetooth keyboard to type in English. To switch between keyboards, press the tilde character button (**~**).

devices/hololens/hololens2-maintenance.md

@@ -0,0 +1,84 @@
+---
+title: HoloLens 2 device care and cleaning FAQ
+description: 
+author: Teresa-Motiv
+ms.author: v-tea
+ms.date: 4/14/2020
+ms.prod: hololens
+ms.topic: article
+ms.custom: 
+- CI 115560
+- CSSTroubleshooting
+audience: ITPro
+ms.localizationpriority: medium
+keywords: 
+manager: jarrettr
+appliesto:
+- HoloLens 2
+---
+
+# Frequently asked questions about cleaning HoloLens 2 devices
+
+> [!IMPORTANT]  
+> Microsoft cannot make a determination of the effectiveness of any given disinfectant product in fighting pathogens such as COVID-19. Please refer to your local public health authority's guidance about how to stay safe from potential infection.  
+
+## What are the general cleaning instructions for HoloLens 2 devices?
+
+**To clean the device**
+
+1. Remove any dust by using a dry, lint-free microfiber cloth to gently wipe the surface of the device.
+1. Lightly moisten the cloth by using medical "70%" isopropyl alcohol, and then use the moistened cloth to gently wipe the surface of the device.
+
+   ![Image that shows how to clean the visor](images/hololens-cleaning-visor.png)
+
+1. Let the device dry completely.
+
+**To clean the brow pad**
+
+1. Use water and a mild, antibiotic soap to moisten a cloth, and then use the moistened cloth to wipe the brow pad.
+1. Let the brow pad dry completely.
+
+## Can I use any lens cleaner for cleaning the HoloLens visor?
+
+No. Lens cleaners can be abrasive to the coatings on the visor. To clean the visor, follow these steps:  
+
+1. Remove any dust by using a dry lint-free microfiber cloth to gently wipe the visor.
+1. Lightly moisten a cloth by using medical "70%" isopropyl alcohol, and then gently wipe the visor.
+1. Let the visor dry completely.
+
+## Can I use disinfecting wipes to clean the device?
+
+Yes, if the wipes do not contain bleach. You can use non-bleach disinfecting wipes to [gently wipe the HoloLens surfaces](#what-are-the-general-cleaning-instructions-for-hololens-2-devices).  
+
+> [!CAUTION]  
+> Avoid using disinfecting wipes that contains bleach to clean the HoloLens surfaces. It is acceptable to use bleach wipes in critical situations, when nothing else is available. However, bleach may damage the HoloLens visor or other surfaces.
+
+## Can I use alcohol to clean the device?
+
+Yes. You can use a solution of "70%" isopropyl alcohol and water to clean the hard surfaces of the device, including the visor. Lightly moisten the cloth by using a mix of isopropyl alcohol and water, and then gently wipe the surface of the device
+
+## Is the brow pad replaceable?
+
+Yes. The brow pad is magnetically attached to the device. To detach it, pull it gently away from the headband. To replace it, snap it back into place.
+
+![Remove or replace the brow pad](images/hololens2-remove-browpad.png)
+
+## How can I clean the brow pad?
+
+To clean the brow pad, wipe it by using a cloth that's moistened by using water and a mild antibiotic soap. Let the brow pad dry completely before you use it again.
+
+## Can I use ultraviolet (UV) light to sanitize the device?
+
+UV-C germicidal irradiation has not been tested on HoloLens 2.
+
+> [!CAUTION]  
+> High levels of UV-A and UV-B exposure can degrade the display quality of the device and damage the visor coating. Over-exposure to UV-A and UV-B radiation has the following effects, in order of the duration and intensity of exposure:
+>  
+> 1. The brow pad and device closures become discolored.
+> 1. Defects appear in the anti-reflective (AR) coating on the visor and on the sensor windows.
+> 1. Defects appear in the base materials of the visor and on the sensor windows.
+> 1. SRG performance degrades.
+
+## Is the rear pad replaceable?
+
+No.

devices/hololens/index.md

@@ -1,6 +1,6 @@
 ---
 title: Microsoft HoloLens
-description: Landing page Microsoft HoloLens.
+description: Landing page for Microsoft HoloLens.
 ms.prod: hololens
 ms.sitesec: library
 ms.assetid: 0947f5b3-8f0f-42f0-aa27-6d2cad51d040
@@ -10,8 +10,11 @@ ms.topic: article
 ms.localizationpriority: medium
 ms.date: 10/14/2019
 audience: ITPro
+ms.custom: 
+- CI 111456
+- CSSTroubleshooting
 appliesto:
-- HoloLens 1
+- HoloLens (1st gen)
 - HoloLens 2
 
 ---
@@ -45,12 +48,13 @@ appliesto:
 | Topic | Description |
 | --- | --- |
 | [What's new in HoloLens](hololens-whats-new.md) | Discover new features in the latest updates via HoloLens release notes. |
-| [Install and manage applications on HoloLens](hololens-install-apps.md) | Install and manage important applications on HoloLens at scale.  |
+| [Install and manage applications on HoloLens](hololens-install-apps.md) | Install and manage important applications on HoloLens at scale. |
 | [HoloLens update management](hololens-updates.md) | Use mobile device management (MDM) policies to configure settings for updates. |
-| [HoloLens user management](hololens-multiple-users.md) | Multiple users can shared a HoloLens device by using their Azure Active Directory accounts. |
+| [HoloLens user management](hololens-multiple-users.md) | Multiple users can share a HoloLens device by using their Azure Active Directory accounts. |
 | [HoloLens application access management](hololens-kiosk.md) | Manage application access for different user groups.  |
-| [Recover and troubleshoot HoloLens issues](https://support.microsoft.com/products/hololens) |  Learn how to gather logs from HoloLens, recover a misbehaving device, or reset HoloLens when necessary.  |
+| [Recover and troubleshoot HoloLens issues](https://support.microsoft.com/products/hololens) |  Learn how to gather logs from HoloLens, recover a misbehaving device, or reset HoloLens when necessary. |
-| [Get support](https://support.microsoft.com/products/hololens) | Connect with Microsoft support resources for HoloLens in enterprise.  |
+| [Contact Support](https://support.microsoft.com/supportforbusiness/productselection) | Create a new support request for the business support team. | 
+| [More support options](https://support.microsoft.com/products/hololens) | Connect with Microsoft support resources for HoloLens in the enterprise. |
 
 ## Related resources
 

devices/surface-hub/TOC.md

@@ -1,4 +1,4 @@
-# [Microsoft Surface Hub](index.md)
+# [Microsoft Surface Hub](index.yml)
 
 # Surface Hub 2S
 
@@ -42,8 +42,10 @@
 ### [Save your BitLocker key](save-bitlocker-key-surface-hub.md)
 ### [Microsoft Exchange properties](exchange-properties-for-surface-hub-device-accounts.md)
 ### [Applying ActiveSync policies to device accounts](apply-activesync-policies-for-surface-hub-device-accounts.md)
+### [Update pen firmware on Surface Hub 2S](surface-hub-2s-pen-firmware.md)
 
 ## Secure
+### [Surface Hub security overview](surface-hub-security.md)
 ### [Secure and manage Surface Hub 2S with SEMM and UEFI](surface-hub-2s-secure-with-uefi-semm.md)
 ### [How Surface Hub addresses Wi-Fi Direct security issues](surface-hub-wifi-direct.md)
 
@@ -57,8 +59,8 @@
 ## Overview
 ### [What's new in Windows 10, version 1703 for Surface Hub?](surfacehub-whats-new-1703.md)
 ### [Operating system essentials (Surface Hub)](differences-between-surface-hub-and-windows-10-enterprise.md)
-### [Technical information for 55” Microsoft Surface Hub](surface-hub-technical-55.md)
+### [Technical information for 55" Microsoft Surface Hub](surface-hub-technical-55.md)
-### [Technical information for 84” Microsoft Surface Hub](surface-hub-technical-84.md)
+### [Technical information for 84" Microsoft Surface Hub](surface-hub-technical-84.md)
 ### [Use Microsoft Whiteboard on a Surface Hub](https://support.office.com/article/use-microsoft-whiteboard-on-a-surface-hub-5c594985-129d-43f9-ace5-7dee96f7621d)
 
 ## Plan

devices/surface-hub/accessibility-surface-hub.md

@@ -3,7 +3,7 @@ title: Accessibility (Surface Hub)
 description: Accessibility settings for the Microsoft Surface Hub can be changed by using the Settings app. You'll find them under Ease of Access. Your Surface Hub has the same accessibility options as Windows 10.
 ms.assetid: 1D44723B-1162-4DF6-99A2-8A3F24443442
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 keywords: Accessibility settings, Settings app, Ease of Access
 ms.prod: surface-hub
 ms.sitesec: library

devices/surface-hub/admin-group-management-for-surface-hub.md

@@ -3,7 +3,7 @@ title: Admin group management (Surface Hub)
 description: Every Microsoft Surface Hub can be configured individually by opening the Settings app on the device.
 ms.assetid: FA67209E-B355-4333-B903-482C4A3BDCCE
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 keywords: admin group management, Settings app, configure Surface Hub
 ms.prod: surface-hub
 ms.sitesec: library

devices/surface-hub/appendix-a-powershell-scripts-for-surface-hub.md

@@ -3,7 +3,7 @@ title: PowerShell for Surface Hub (Surface Hub)
 description: PowerShell scripts to help set up and manage your Microsoft Surface Hub.
 ms.assetid: 3EF48F63-8E4C-4D74-ACD5-461F1C653784
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 keywords: PowerShell, set up Surface Hub, manage Surface Hub
 ms.prod: surface-hub
 ms.sitesec: library

devices/surface-hub/apply-activesync-policies-for-surface-hub-device-accounts.md

@@ -3,7 +3,7 @@ title: Applying ActiveSync policies to device accounts (Surface Hub)
 description: The Microsoft Surface Hub's device account uses ActiveSync to sync mail and calendar. This allows people to join and start scheduled meetings from the Surface Hub, and allows them to email any whiteboards they have made during their meeting.
 ms.assetid: FAABBA74-3088-4275-B58E-EC1070F4D110
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 keywords: Surface Hub, ActiveSync policies
 ms.prod: surface-hub
 ms.sitesec: library

devices/surface-hub/change-history-surface-hub.md

@@ -1,7 +1,7 @@
 ---
 title: Change history for Surface Hub
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 description: This topic lists new and updated topics for Surface Hub.
 keywords: change history
 ms.prod: surface-hub

devices/surface-hub/change-surface-hub-device-account.md

@@ -3,7 +3,7 @@ title: Change the Microsoft Surface Hub device account
 description: You can change the device account in Settings to either add an account if one was not already provisioned, or to change any properties of an account that was already provisioned.
 ms.assetid: AFC43043-3319-44BC-9310-29B1F375E672
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 keywords: change device account, change properties, Surface Hub
 ms.prod: surface-hub
 ms.sitesec: library

devices/surface-hub/connect-and-display-with-surface-hub.md

@@ -3,7 +3,7 @@ title: Connect other devices and display with Surface Hub
 description: You can connect other device to your Surface Hub to display content. 
 ms.assetid: 8BB80FA3-D364-4A90-B72B-65F0F0FC1F0D
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 ms.prod: surface-hub
 ms.sitesec: library
 author: dansimp

devices/surface-hub/create-a-device-account-using-office-365.md

@@ -3,7 +3,7 @@ title: Create a device account using UI (Surface Hub)
 description: If you prefer to use a graphical user interface, you can create a device account for your Microsoft Surface Hub with either the Office 365 UI or the Exchange Admin Center.
 ms.assetid: D11BCDC4-DABA-4B9A-9ECB-58E02CC8218C
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 keywords: create device account, Office 365 UI, Exchange Admin center, Microsoft 365 admin center, Skype for Business, mobile device mailbox policy
 ms.prod: surface-hub
 ms.sitesec: library

devices/surface-hub/create-and-test-a-device-account-surface-hub.md

@@ -3,7 +3,7 @@ title: Create and test a device account (Surface Hub)
 description: This topic introduces how to create and test the device account that Microsoft Surface Hub uses to communicate with Microsoft Exchange and Skype.
 ms.assetid: C8605B5F-2178-4C3A-B4E0-CE32C70ECF67
 ms.reviewer: rikot
-manager: dansimp
+manager: laurawi
 keywords: create and test device account, device account, Surface Hub and Microsoft Exchange, Surface Hub and Skype
 ms.prod: surface-hub
 ms.sitesec: library

devices/surface-hub/device-reset-surface-hub.md

@@ -3,7 +3,7 @@ title: Reset or recover a Surface Hub
 description: Describes the reset and recovery processes for the Surface Hub, and provides instructions.
 ms.assetid: 44E82EEE-1905-464B-A758-C2A1463909FF
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 keywords: reset Surface Hub, recover
 ms.prod: surface-hub
 ms.sitesec: library
@@ -90,7 +90,7 @@ On rare occasions, a Surface Hub may encounter an error while cleaning up user a
 
 1. Use the power switch to turn the Surface Hub back on. The device starts and displays the Surface Hub Logo screen. When you see spinning dots under the Surface Hub Logo, use the power switch to turn the Surface Hub off again.  
 
-1. Repeat step 3 three times, or until the Surface Hub displays the “Preparing Automatic Repair” message. After it displays this message, the Surface Hub displays the Windows RE screen.
+1. Repeat step 3 three times, or until the Surface Hub displays the "Preparing Automatic Repair" message. After it displays this message, the Surface Hub displays the Windows RE screen.
 
 1. Select **Advanced Options**.
 
@@ -115,6 +115,12 @@ On rare occasions, a Surface Hub may encounter an error while cleaning up user a
    ![downloading 97&](images/recover-progress.png)
 
    When the download finishes, the recovery process restores the Surface Hub according to the options that you selected.
+   
+
+## Contact Support
+
+If you have questions or need help, you can [create a support request](https://support.microsoft.com/supportforbusiness/productselection).
+
 
 ## Related topics
 

devices/surface-hub/differences-between-surface-hub-and-windows-10-enterprise.md

@@ -9,7 +9,7 @@ ms.author: dansimp
 ms.topic: article
 ms.date: 06/20/2019
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 ms.localizationpriority: medium
 ---
 

devices/surface-hub/enable-8021x-wired-authentication.md

@@ -8,7 +8,7 @@ ms.author: dansimp
 ms.topic: article
 ms.date: 11/15/2017
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 ms.localizationpriority: medium
 ---
 

devices/surface-hub/exchange-properties-for-surface-hub-device-accounts.md

@@ -3,7 +3,7 @@ title: Microsoft Exchange properties (Surface Hub)
 description: Some Microsoft Exchange properties of the device account must be set to particular values to have the best meeting experience on Microsoft Surface Hub.
 ms.assetid: 3E84393B-C425-45BF-95A6-D6502BA1BF29
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 keywords: Microsoft Exchange properties, device account, Surface Hub, Windows PowerShell cmdlet
 ms.prod: surface-hub
 ms.sitesec: library

devices/surface-hub/finishing-your-surface-hub-meeting.md

@@ -9,7 +9,7 @@ ms.author: dansimp
 ms.topic: article
 ms.date: 07/27/2017
 ms.reviewer: 
-manager: dansimp
+manager: laurawi
 ms.localizationpriority: medium
 ---