This commit is contained in:
Paolo Matarazzo
2023-10-10 17:48:26 -04:00
parent 4b018bd5e1
commit 4a999f6bff

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@ -51,7 +51,7 @@ There are rules governing which hint is shown during the recovery (in the order
1. There's no specific hint for keys saved to an on-premises Active Directory. In this case, a custom message (if configured) or a generic message, **Contact your organization's help desk**, is displayed
1. If two recovery keys are present on the disk, but only one was successfully backed up, the system asks for a key that was backed up, even if another key is newer
### Example: single recovery key for Microsoft account and single backup
### Example: single recovery password for Microsoft account and single backup
:::row:::
:::column span="2":::
@ -69,7 +69,7 @@ There are rules governing which hint is shown during the recovery (in the order
:::column-end:::
:::row-end:::
### Example: single recovery key in AD DS and single backup
### Example: single recovery password in AD DS and single backup
:::row:::
:::column span="2":::
@ -86,7 +86,7 @@ There are rules governing which hint is shown during the recovery (in the order
:::column-end:::
:::row-end:::
#### Example: single recovery key in Microsoft Entra ID with multiple backups
### Example: single recovery password in Microsoft Entra ID with multiple backups
:::row:::
:::column span="2":::
@ -105,54 +105,43 @@ There are rules governing which hint is shown during the recovery (in the order
**Result:** Only the Microsoft Account hint is displayed.
#### Example 4 (multiple recovery passwords)
### Example: multiple recovery passwords
| Custom URL | No |
|----------------------------|----------|
| Saved to Microsoft Account | No |
| Saved to Azure AD | No |
| Saved to Active Directory | No |
| Printed | No |
| Saved to file | Yes |
| Creation time | **1PM** |
| Key ID | A564F193 |
:::row:::
:::column span="2":::
**In this scenario, the following options are configured:**
- Recovery password #1:
- saved to file
- creation time: **1PM**
- key ID: **A564F193**
- Recovery password #2:
- not backed up
- creation time: **3PM**
- key ID: **T4521ER5**
:::column-end:::
:::column span="2":::
**Result:** only the hint for a successfully backed up key is displayed, even if it isn't the most recent key.
:::image type="content" source="images/rp-example4.png" alt-text="Screenshot of the BitLocker recovery screen showing the key ID of the recovery password that was successfully backed up." lightbox="images/rp-example4.png":::
:::column-end:::
:::row-end:::
| Custom URL | No |
|----------------------------|----------|
| Saved to Microsoft Account | No |
| Saved to Azure AD | No |
| Saved to Active Directory | No |
| Printed | No |
| Saved to file | No |
| Creation time | **3PM** |
| Key ID | T4521ER5 |
### Example: multiple recovery passwords
**Result:** Only the hint for a successfully backed up key is displayed, even if it isn't the most recent key.
![Example 4 of customized BitLocker recovery screen.](images/rp-example4.png)
#### Example 5 (multiple recovery passwords)
| Custom URL | No |
|----------------------------|----------|
| Saved to Microsoft Account | Yes |
| Saved to Azure AD | Yes |
| Saved to Active Directory | No |
| Printed | No |
| Saved to file | No |
| Creation time | **1PM** |
| Key ID | 99631A34 |
| Custom URL | No |
|----------------------------|----------|
| Saved to Microsoft Account | No |
| Saved to Azure AD | Yes |
| Saved to Active Directory | No |
| Printed | No |
| Saved to file | No |
| Creation time | **3PM** |
| Key ID | 9DF70931 |
**Result:** The hint for the most recent key is displayed.
![Example 5 of customized BitLocker recovery screen.](images/rp-example5.png)
:::row:::
:::column span="2":::
**In this scenario, the following options are configured:**
- Recovery password #1:
- Saved to Microsoft Account
- Saved to Microsoft Entra ID
- creation time: **1PM**
- key ID: **99631A34**
- Recovery password #2:
- Saved to Microsoft Entra ID
- creation time: **3PM**
- key ID: **9DF70931**
:::column-end:::
:::column span="2":::
**Result:** the hint for the most recent key is displayed.
:::image type="content" source="images/rp-example5.png" alt-text="Screenshot of the BitLocker recovery screen showing the key ID of the most recent key." lightbox="images/rp-example5.png":::
:::column-end:::
:::row-end:::