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2019-10-03 13:58:16 -07:00
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windows/security/information-protection/bitlocker/ts-bitlocker-cannot-encrypt-issues.md
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@ -11,22 +11,17 @@ manager: kaushika
audience: ITPro
ms.collection: Windows Security Technologies\BitLocker
ms.topic: troubleshooting
ms.date: 9/27/2019
ms.date: 10/3/2019
---
# BitLocker cannot encrypt a drive—known issues
# BitLocker cannot encrypt a drive: known issues
The following list describes common issues that can occur that prevent BitLocker from encrypting a drive, linked to guidance for addressing the issues.
This article describes common issues that can occur that prevent BitLocker from encrypting a drive, and provides guidance for addressing those issues.
> [!NOTE]
> If you have determined that your BitLocker issue involves the Trusted Platform Module (TPM), see [BitLocker cannot encrypt a drive--known TPM issues](ts-bitlocker-cannot-encrypt-tpm-issues.md).
<a id="list"></a>
- [Error 0x80310059 when you turn on BitLocker encryption on Windows 10 Professional](#scenario-1)
- ["Access is denied" message when you try to encrypt removable drives](#scenario-2)
## <a id="scenario-1"></a>Error 0x80310059 when you turn on BitLocker encryption on Windows 10 Professional
## Error 0x80310059 when you turn on BitLocker encryption on Windows 10 Professional
When you turn on BitLocker encryption on a computer that is running Windows 10 Professional, you receive a message that resembles the following:
@ -52,9 +47,7 @@ To resolve this issue, follow these steps:
1. Exit Registry Editor, and turn on BitLocker encryption again.
[Back to list](#list)
## <a id="scenario-2"></a>"Access is denied" message when you try to encrypt removable drives
## "Access is denied" message when you try to encrypt removable drives
You have a computer that is running Windows 10, version 1607 or version 1709.
@ -108,5 +101,3 @@ To verify that this issue has occurred, follow these steps:
1. Restart the computer.
The issue should now be resolved.
[Back to list](#list)