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Teresa-Motiv
2020-03-26 13:04:35 -07:00
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# Frequently asked questions about cleaning HoloLens 2 devices
> [!IMPORTANT]
> Microsoft cannot make a determination of the effectiveness of any given disinfectant product in fighting pathogens such as COVID-19. Please refer to your local public health authority's guidance about how to stay safe from potential infection.
## What are the general cleaning instructions for HoloLens 2 devices?
**To clean the device**
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No. Lens cleaners can be abrasive to the coatings on the visor. To clean the visor, follow these steps:
1. Remove any dust by using a dry lint-free microfiber cloth to gently wipe the visor.; MUST DO at visor/bathtub, and windows
1. Remove any dust by using a dry lint-free microfiber cloth to gently wipe the visor.
1. Lightly moisten a cloth by using medical 70% isopropyl alcohol, and then gently wipe the visor.
1. Let the visor dry completely.