diff --git a/windows/deployment/update/update-compliance-get-started.md b/windows/deployment/update/update-compliance-get-started.md index 492435e8ac..8e3da008da 100644 --- a/windows/deployment/update/update-compliance-get-started.md +++ b/windows/deployment/update/update-compliance-get-started.md @@ -32,7 +32,11 @@ Update Compliance has the following requirements: Online Crash Analysis | oca.telemetry.microsoft.com - 4. To use Windows Defender Antivirus Assessment, devices must be protected by Windows Defender AV (and not a 3rd party AV program), and must have enabled [cloud-delivered protection](/windows/threat-protection/windows-defender-antivirus/utilize-microsoft-cloud-protection-windows-defender-antivirus). For endpoints running Windows 10, version 1607 or earlier, [Windows telemetry must also be set to **Enhanced**](https://docs.microsoft.com/en-us/windows/configuration/configure-windows-telemetry-in-your-organization#enhanced-level). See the [Windows Defender Antivirus in Windows 10](/windows/threat-protection/windows-defender-antivirus/windows-defender-antivirus-in-windows-10) content library for more information on enabling, configuring, and validating Windows Defender AV. + 4. To use Windows Defender Antivirus Assessment, devices must be protected by Windows Defender AV (and not a 3rd party AV program), and must have enabled [cloud-delivered protection](/windows/threat-protection/windows-defender-antivirus/utilize-microsoft-cloud-protection-windows-defender-antivirus). See the [Troublehsoot Windows Defender Antivirus reporting](/windows/threat-protection/windows-defender-antivirus/troubleshoot-reporting.md) topic for help on ensuring the configuration is correct. + + For endpoints running Windows 10, version 1607 or earlier, [Windows telemetry must also be set to **Enhanced**](https://docs.microsoft.com/en-us/windows/configuration/configure-windows-telemetry-in-your-organization#enhanced-level). + + See the [Windows Defender Antivirus in Windows 10](/windows/threat-protection/windows-defender-antivirus/windows-defender-antivirus-in-windows-10) content library for more information on enabling, configuring, and validating Windows Defender AV. ## Add Update Compliance to Microsoft Operations Management Suite diff --git a/windows/threat-protection/windows-defender-antivirus/collect-diagnostic-data-update-compliance.md b/windows/threat-protection/windows-defender-antivirus/collect-diagnostic-data-update-compliance.md index 14f81e83f6..b7d59b8952 100644 --- a/windows/threat-protection/windows-defender-antivirus/collect-diagnostic-data-update-compliance.md +++ b/windows/threat-protection/windows-defender-antivirus/collect-diagnostic-data-update-compliance.md @@ -44,7 +44,7 @@ Before attempting this process, ensure you have read the [Troublehsoot Windows D ``` 4. A .cab file will be generated that contains various diagnostic logs. The location of the file will be specified in the output in the command prompt, but by default it will be in C:\ProgramData\Microsoft\Windows Defender\Support\MpSupportFiles.cab. 2. Copy these .cab files to a location that can be accessed by Microsoft support. An example could be a password-protected OneDrive folder that you can share with us. -3. Send an email using the Update Compliance support email template, and fill out the template with the following information: +3. Send an email using the Update Compliance support email template, and fill out the template with the following information: ``` I am encountering the following issue when using Windows Defender AV in Update Compliance: diff --git a/windows/threat-protection/windows-defender-antivirus/troubleshoot-reporting.md b/windows/threat-protection/windows-defender-antivirus/troubleshoot-reporting.md index 98a9a4946d..a723a79704 100644 --- a/windows/threat-protection/windows-defender-antivirus/troubleshoot-reporting.md +++ b/windows/threat-protection/windows-defender-antivirus/troubleshoot-reporting.md @@ -14,7 +14,7 @@ ms.author: iawilt ms.date: 09/06/2017 --- -# Troublehsoot Windows Defender Antivirus reporting +# Troubleshoot Windows Defender Antivirus reporting in Update Compliance **Applies to:** @@ -24,7 +24,7 @@ ms.date: 09/06/2017 - IT administrators -When you use [Update Compliance to obtain reporting into the protection status of machines or endpoints](/windows/deployment/update/update-compliance-using#wdav-assessment) in your network that are using Windows Defender Antivirus, you may encounter problems or issues. +When you use [Windows Analytics Update Compliance to obtain reporting into the protection status of machines or endpoints](/windows/deployment/update/update-compliance-using#wdav-assessment) in your network that are using Windows Defender Antivirus, you may encounter problems or issues. Typically, the most common indicators of a problem are: - You only see a small number or subset of all the devices you were expecting to see @@ -54,10 +54,10 @@ In order for devices to properly show up in Update Compliance, you have to meet > - If the endpoint is running Windows 10 version 1607 or earlier, [Windows 10 telemetry must be set to the Enhanced level](https://docs.microsoft.com/en-us/windows/configuration/configure-windows-telemetry-in-your-organization#enhanced-level). > - It has been 3 days since all requirements have been met -If the abnove pre-requisites have all been met, you may need to proceed to the next step to collect diagnostic information and send it to us. +If the above pre-requisites have all been met, you may need to proceed to the next step to collect diagnostic information and send it to us. > [!div class="nextstepaction"] -> [Collect diagnostic data for Update Compliance troubleshooting](collect-diagnostic-data-update-compliance-wdav.md) +> [Collect diagnostic data for Update Compliance troubleshooting](collect-diagnostic-data-update-compliance.md)