mirror of
https://github.com/MicrosoftDocs/windows-itpro-docs.git
synced 2025-06-25 15:23:40 +00:00
Merge branch 'public' into patch-5
This commit is contained in:
@ -1,5 +1,4 @@
|
||||
# [HoloLens overview](index.md)
|
||||
# [Hololens status](hololens-status.md)
|
||||
|
||||
# Get Started with HoloLens 2
|
||||
## [HoloLens 2 hardware](hololens2-hardware.md)
|
||||
@ -17,7 +16,7 @@
|
||||
## [Install localized version of HoloLens (1st gen)](hololens1-install-localized.md)
|
||||
## [Getting around HoloLens (1st gen)](hololens1-basic-usage.md)
|
||||
|
||||
# Get started with HoloLens in commercial environments
|
||||
# HoloLens in commercial environments
|
||||
## [Commercial feature overview](hololens-commercial-features.md)
|
||||
## [Deployment planning](hololens-requirements.md)
|
||||
## [Unlock Windows Holographic for Business features](hololens1-upgrade-enterprise.md)
|
||||
@ -53,12 +52,16 @@
|
||||
## [Environment considerations for HoloLens](hololens-environment-considerations.md)
|
||||
## [Spatial mapping on HoloLens](hololens-spaces.md)
|
||||
|
||||
# Update and recovery
|
||||
## [Join the Windows Insider program](hololens-insider.md)
|
||||
## [Managing HoloLens updates](hololens-updates.md)
|
||||
# Update, troubleshoot, or recover HoloLens
|
||||
## [Update, troubleshoot, or recover HoloLens](hololens-management-overview.md)
|
||||
## [Update HoloLens](hololens-update-hololens.md)
|
||||
## [Restart, reset, or recover](hololens-recovery.md)
|
||||
## [Troubleshoot HoloLens](hololens-troubleshooting.md)
|
||||
## [Known issues](hololens-known-issues.md)
|
||||
## [Frequently asked questions](hololens-faq.md)
|
||||
|
||||
# [Release Notes](hololens-release-notes.md)
|
||||
# [Hololens status](hololens-status.md)
|
||||
# [Give us feedback](hololens-feedback.md)
|
||||
# [Join the Windows Insider program](hololens-insider.md)
|
||||
# [Change history for Microsoft HoloLens documentation](change-history-hololens.md)
|
||||
|
@ -2,11 +2,12 @@
|
||||
title: Use your voice with HoloLens
|
||||
description: Cortana can help you do all kinds of things on your HoloLens
|
||||
ms.assetid: fd96fb0e-6759-4dbe-be1f-58bedad66fed
|
||||
ms.date: 9/13/2019
|
||||
ms.date: 11/8/2019
|
||||
keywords: hololens
|
||||
ms.prod: hololens
|
||||
ms.sitesec: library
|
||||
author: v-miegge
|
||||
audience: ITPro
|
||||
ms.author: v-miegge
|
||||
ms.topic: article
|
||||
manager: jarrettr
|
||||
@ -18,12 +19,12 @@ appliesto:
|
||||
|
||||
# Use your voice with HoloLens
|
||||
|
||||
You can use your voice to do almost anything on HoloLens, such as taking a quick photo or opening an app. Many voice commands are built into HoloLens, while others are available through Cortana.
|
||||
You can use your voice to do almost anything on HoloLens, such as taking a quick photo or opening an app. Many voice commands are built into HoloLens, while others are available through Cortana.
|
||||
|
||||
This article teachs you how to control HoloLens and your holographic world with your voice and with Cortana.
|
||||
This article teaches you how to control HoloLens and your holographic world with your voice and with Cortana.
|
||||
|
||||
> [!NOTE]
|
||||
> Speech is only supported in [some languages](https://support.microsoft.com/help/4039262#Languages). The speech language is based on the Windows display language, not the keyboard language.
|
||||
> Speech is only supported in [some languages](hololens2-language-support.md). The speech language is based on the Windows display language, not the keyboard language.
|
||||
>
|
||||
> You can verify the Windows display language by selecting **Settings** > **Time and Language** > **Language**.
|
||||
|
||||
@ -104,16 +105,15 @@ Here are some things you can try saying (remember to say "Hey Cortana" first).
|
||||
- Take a picture.
|
||||
- Start recording. (Starts recording a video.)
|
||||
- Stop recording. (Stops recording a video.)
|
||||
- Call <*contact*>. (Requires Skype.)
|
||||
- What time is it?
|
||||
- Show me the latest NBA scores.
|
||||
- How much battery do I have left?
|
||||
- Tell me a joke.
|
||||
|
||||
Some Cortana features that you're used to from Windows on your PC or phone (for example, reminders and notifications) aren't supported in Microsoft HoloLens Development Edition. Cortana on HoloLens is English-only, and the Cortana experience may vary from one region to another.
|
||||
Some Cortana features that you're used to from Windows on your PC or phone (for example, reminders and notifications) aren't supported in Microsoft HoloLens, and the Cortana experience may vary from one region to another.
|
||||
|
||||
### Turn Cortana off
|
||||
|
||||
Cortana is on the first time you use HoloLens when you enable speech. You can turn her off in Cortana's settings. In the **All apps** list, select **Cortana > Settings**. Then turn off Cortana can give you suggestions, ideas, reminders, alerts, and more.
|
||||
Cortana is on the first time you use HoloLens when you enable speech. You can turn her off in Cortana's settings. In the **All apps** list, select **Cortana** > **Settings**. Then turn off Cortana can give you suggestions, ideas, reminders, alerts, and more.
|
||||
|
||||
If Cortana isn't responding to "Hey Cortana," check that speech is enabled on Start and go to Cortana's settings and check to make sure she's on.
|
||||
|
@ -117,5 +117,5 @@ If someone else is going to be using your HoloLens, they should run the Calibrat
|
||||
|
||||
## See also
|
||||
|
||||
- [Spatial mapping design](https://docs.microsoft.com/windows/mixed-reality/spatial-mapping-design)
|
||||
- [Spatial mapping design](https://docs.microsoft.com/windows/mixed-reality/spatial-mapping)
|
||||
- [Holograms](https://docs.microsoft.com/windows/mixed-reality/hologram)
|
||||
|
@ -55,7 +55,7 @@ If you use [MDM, Microsoft Intune](#set-up-kiosk-mode-using-microsoft-intune-or-
|
||||
|
||||
### Start layout file for MDM (Intune and others)
|
||||
|
||||
Save the following sample as an XML file. You will select this file when you configure the kiosk in Microsoft Intune (or in another MDM service that provides a kiosk profile).
|
||||
Save the following sample as an XML file. You can use this file when you configure the multi-app kiosk in Microsoft Intune (or in another MDM service that provides a kiosk profile).
|
||||
|
||||
>[!NOTE]
|
||||
>If you need to use a custom setting and full XML configuration to set up a kiosk in your MDM service, use the [Start layout instructions for a provisioning package](#start-layout-for-a-provisioning-package).
|
||||
|
@ -123,15 +123,6 @@ If your device is still unable to load apps, you can sideload a version of the .
|
||||
|
||||
We appreciate your patience as we have gone through the process to get this issue resolved, and we look forward to continued working with our community to create successful Mixed Reality experiences.
|
||||
|
||||
## Connecting to WiFi
|
||||
|
||||
During HoloLens Setup, there is a credential timeout of 2 minutes. The username/password needs to be entered within 2 minutes otherwise the username field will be automatically cleared.
|
||||
|
||||
We recommend using a Bluetooth keyboard for entering long passwords.
|
||||
|
||||
> [!NOTE]
|
||||
> If the wrong network is selected during HoloLens Setup, the device will need to be fully reset. Instructions can be found [here.](hololens-restart-recover.md)
|
||||
|
||||
## Device Update
|
||||
|
||||
- 30 seconds after a new update, the shell may disappear one time. Please perform the **bloom** gesture to resume your session.
|
||||
|
32
devices/hololens/hololens-management-overview.md
Normal file
32
devices/hololens/hololens-management-overview.md
Normal file
@ -0,0 +1,32 @@
|
||||
---
|
||||
title: Update, troubleshoot, or recover HoloLens
|
||||
description:
|
||||
author: Teresa-Motiv
|
||||
ms.author: v-tea
|
||||
ms.date: 11/27/2019
|
||||
ms.prod: hololens
|
||||
ms.topic: article
|
||||
ms.custom: CSSTroubleshooting
|
||||
audience: ITPro
|
||||
keywords: issues, bug, troubleshoot, fix, help, support, HoloLens
|
||||
manager: jarrettr
|
||||
ms.localizationpriority: medium
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
- HoloLens 2
|
||||
---
|
||||
|
||||
# Update, troubleshoot, or recover HoloLens
|
||||
|
||||
The articles in this section help you keep your HoloLens up-to-date and help you resolve any issues that you encounter.
|
||||
|
||||
**In this section**
|
||||
|
||||
| Article | Description |
|
||||
| --- | --- |
|
||||
| [Update HoloLens](hololens-update-hololens.md) | Describes how to identify the build number of your device, and how to update your device manually. |
|
||||
| [Manage updates on many HoloLens](hololens-updates.md) | Describes how to use policies to manage device updates. |
|
||||
| [Restart, reset, or recover](hololens-recovery.md) | Describes how to restart, reset, or recover a HoloLens device |
|
||||
| [Troubleshoot HoloLens](hololens-troubleshooting.md) | Describes solutions to common HoloLens problems. |
|
||||
| [Known issues](hololens-known-issues.md) | Describes known HoloLens issues. |
|
||||
| [Frequently asked questions](hololens-faq.md) | Provides answers to common questions about HoloLens.|
|
97
devices/hololens/hololens-release-notes.md
Normal file
97
devices/hololens/hololens-release-notes.md
Normal file
@ -0,0 +1,97 @@
|
||||
---
|
||||
title: What's new in Microsoft HoloLens
|
||||
description: Learn about updates in each new HoloLens release.
|
||||
author: scooley
|
||||
ms.author: scooley
|
||||
manager: dansimp
|
||||
ms.prod: hololens
|
||||
ms.sitesec: library
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.date: 12/02/2019
|
||||
audience: ITPro
|
||||
appliesto:
|
||||
- HoloLens 1
|
||||
- HoloLens 2
|
||||
|
||||
---
|
||||
|
||||
# HoloLens Release Notes
|
||||
|
||||
## HoloLens 2
|
||||
> [!Note]
|
||||
> HoloLens Emulator Release Notes can be found [here](https://docs.microsoft.com/windows/mixed-reality/hololens-emulator-archive).
|
||||
|
||||
### November Update - build 18362.1039
|
||||
|
||||
- Fixes for **"Select"** voice commands during initial set-up for en-CA and en-AU.
|
||||
- Improvements in visual quality of objects placed far away in latest Unity and MRTK versions.
|
||||
- Fixes addressing issues with holographic applications being stuck in a paused state on launch until the pins panel is brought up and dismissed again.
|
||||
- OpenXR runtime conformance fixes and improvements for HoloLens 2 and the emulator.
|
||||
|
||||
## HoloLens (1st gen)
|
||||
|
||||
### Windows 10 Holographic, version 1809
|
||||
|
||||
> **Applies to:** Hololens (1st gen)
|
||||
|
||||
| Feature | Details |
|
||||
|---|---|
|
||||
| **Quick actions menu** | When you're in an app, the Bloom gesture will now open a Quick actions menu to give you quick access to commonly used system features without having to leave the app. <br> See [Set up HoloLens in kiosk mode](hololens-kiosk.md) for information about the Quick actions menu in kiosk mode.<br><br> |
|
||||
| **Stop video capture from the Start or quick actions menu** | If you start video capture from the Start menu or quick actions menu, you’ll be able to stop recording from the same place. (Don’t forget, you can always do this with voice commands too.) |
|
||||
| **Project to a Miracast-enabled device** | Project your HoloLens content to a nearby Surface device or TV/Monitor if using Microsoft Display adapter. On **Start**, select **Connect**, and then select the device you want to project to. **Note:** You can deploy HoloLens to use Miracast projection without enabling developer mode. |
|
||||
| **New notifications** | View and respond to notification toasts on HoloLens, just like you do on a PC. Gaze to respond to or dismiss them (or if you’re in an immersive experience, use the bloom gesture). |
|
||||
| **HoloLens overlays**<br>(file picker, keyboard, dialogs, etc.) | You’ll now see overlays such as the keyboard, dialogs, file picker, etc. when using immersive apps. |
|
||||
| **Visual feedback overlay UI for volume change** | When you use the volume up/down buttons on your HoloLens you’ll see a visual display of the volume level. |
|
||||
| **New UI for device boot** | A loading indicator was added during the boot process to provide visual feedback that the system is loading. Reboot your device to see the new loading indicator—it’s between the "Hello" message and the Windows boot logo. |
|
||||
| **Nearby sharing** | Addition of the Windows Nearby Sharing experience, allowing you to share a capture with a nearby Windows device. When you capture a photo or video on HoloLens (or use the share button from an app such as Microsoft Edge), select a nearby Windows device to share with. |
|
||||
| **Share from Microsoft Edge** | Share button is now available on Microsoft Edge windows on HoloLens. In Microsoft Edge, select **Share**. Use the HoloLens share picker to share web content. |
|
||||
|
||||
#### For international customers
|
||||
|
||||
| Feature | Details |
|
||||
| --- | --- |
|
||||
| Localized Chinese and Japanese builds | Use HoloLens with localized user interface for Simplified Chinese or Japanese, including localized Pinyin keyboard, dictation, and voice commands.<br>[Learn how to install the Chinese and Japanese versions of HoloLens.](hololens1-install-localized.md) |
|
||||
| Speech Synthesis (TTS) | Speech synthesis feature now supports Chinese, Japanese, and English. |
|
||||
|
||||
#### For administrators
|
||||
|
||||
| Feature | Details |
|
||||
|---|----|
|
||||
| [Enable post-setup provisioning](hololens-provisioning.md) | You can now apply a runtime provisioning package at any time using **Settings**. |
|
||||
| Assigned access with Azure AD groups | You can now use Azure AD groups for configuration of Windows assigned access to set up single or multi-app kiosk configuration. |
|
||||
| PIN sign-in on profile switch from sign-in screen | PIN sign-in is now available for **Other User**. |
|
||||
| Sign in with Web Credential Provider using password | You can now select the Globe sign-in option to launch web sign-in with your password. From the sign-in screen, select **Sign-In options** and select the Globe option to launch web sign-in. Enter your user name if needed, then your password. <br>**Note:** You can choose to bypass any PIN/Smartcard options when prompted during web sign-in. |
|
||||
| Read device hardware info through MDM so devices can be tracked by serial number | IT administrators can see and track HoloLens by device serial number in their MDM console. Refer to your MDM documentation for feature availability and instructions. |
|
||||
| Set HoloLens device name through MDM (rename) | IT administrators can see and rename HoloLens devices in their MDM console. Refer to your MDM documentation for feature availability and instructions. |
|
||||
|
||||
### Windows 10, version 1803 for Microsoft HoloLens
|
||||
|
||||
> **Applies to:** Hololens (1st gen)
|
||||
|
||||
Windows 10, version 1803, is the first feature update to Windows Holographic for Business since its release in Windows 10, version 1607. This update introduces the following changes:
|
||||
|
||||
- Previously, you could only verify that upgrade license for Commercial Suite had been applied to your HoloLens device by checking to see if VPN was an available option on the device. Now, **Settings** > **System** will display **Windows Holographic for Business** after the upgrade license is applied. [Learn how to unlock Windows Holographic for Business features](hololens1-upgrade-enterprise.md).
|
||||
|
||||
- You can view the operating system build number in device properties in the File Explorer app and in the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/help/12379/windows-10-mobile-device-recovery-tool-faq).
|
||||
- Provisioning a HoloLens device is now easier with the new **Provision HoloLens devices** wizard in the Windows Configuration Designer tool. In the wizard, you can configure the setup experience and network connections, set developer mode, and obtain bulk Azure AD tokens. [Learn how to use the simple provisioning wizard for HoloLens](hololens-provisioning.md#wizard).
|
||||
|
||||

|
||||
|
||||
- When you create a local account in a provisioning package, the password no longer expires every 42 days.
|
||||
|
||||
- You can [configure HoloLens as a single-app or multi-app kiosk](hololens-kiosk.md). Multi-app kiosk mode lets you set up a HoloLens to only run the apps that you specify, and prevents users from making changes.
|
||||
|
||||
- Media Transfer Protocol (MTP) is enabled so that you can connect the HoloLens device to a PC by USB and transfer files between HoloLens and the PC. You can also use the File Explorer app to move and delete files from within HoloLens.
|
||||
|
||||
- Previously, after you signed in to the device with an Azure Active Directory (Azure AD) account, you then had to **Add work access** in **Settings** to get access to corporate resources. Now, you sign in with an Azure AD account and enrollment happens automatically.
|
||||
|
||||
- Before you sign in, you can choose the network icon below the password field to choose a different Wi-Fi network to connect to. You can also connect to a guest network, such as at a hotel, conference center, or business.
|
||||
|
||||
- You can now easily [share HoloLens with multiple people](hololens-multiple-users.md) using Azure AD accounts.
|
||||
|
||||
- When setup or sign-in fails, choose the new **Collect info** option to get diagnostic logs for troubleshooting.
|
||||
|
||||
- Individual users can sync their corporate email without enrolling their device in mobile device management (MDM). You can use the device with a Microsoft Account, download and install the Mail app, and add an email account directly.
|
||||
|
||||
- You can check the MDM sync status for a device in **Settings** > **Accounts** > **Access Work or School** > **Info**. In the **Device sync status** section, you can start a sync, see areas managed by MDM, and create and export an advanced diagnostics report.
|
92
devices/hololens/hololens-troubleshooting.md
Normal file
92
devices/hololens/hololens-troubleshooting.md
Normal file
@ -0,0 +1,92 @@
|
||||
---
|
||||
title: HoloLens troubleshooting
|
||||
description: Solutions for common HoloLens issues.
|
||||
author: mattzmsft
|
||||
ms.author: mazeller
|
||||
ms.date: 12/02/2019
|
||||
ms.prod: hololens
|
||||
ms.topic: article
|
||||
ms.custom: CSSTroubleshooting
|
||||
audience: ITPro
|
||||
ms.localizationpriority: medium
|
||||
keywords: issues, bug, troubleshoot, fix, help, support, HoloLens
|
||||
manager: jarrettr
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
- HoloLens 2
|
||||
---
|
||||
|
||||
# Troubleshooting HoloLens issues
|
||||
|
||||
This article describes how to resolve several common HoloLens issues.
|
||||
|
||||
## My HoloLens is unresponsive or won’t start
|
||||
|
||||
If your HoloLens won't start:
|
||||
|
||||
- If the LEDs next to the power button don't light up, or only one LED briefly blinks, you may need to charge your HoloLens.
|
||||
- If the LEDs light up when you press the power button but you can't see anything on the displays, hold the power button until all five of the LEDs turn off.
|
||||
|
||||
If your HoloLens becomes frozen or unresponsive:
|
||||
|
||||
- Turn off your HoloLens by pressing the power button until all five of the LEDs turn themselves off, or for 10 seconds if the LEDs are unresponsive. To start your HoloLens, press the power button again.
|
||||
|
||||
If these steps don't work, you can try [recovering your device](hololens-recovery.md).
|
||||
|
||||
## Holograms don't look good or are moving around
|
||||
|
||||
If your holograms are unstable, jumpy, or don’t look right, try one of these fixes:
|
||||
|
||||
- Clean your device visor and make sure that nothing is obstructing the sensors.
|
||||
- Make sure that there’s enough light in your room.
|
||||
- Try walking around and looking at your surroundings so that HoloLens can scan them more completely.
|
||||
- Try running the Calibration app. It calibrates your HoloLens to work best for your eyes. Go to **Settings** > **System** > **Utilities**. Under **Calibration**, select **Open Calibration**.
|
||||
|
||||
## HoloLens doesn’t respond to my gestures
|
||||
|
||||
To make sure that HoloLens can see your gestures, keep your hand in the gesture frame. The gesture frame extends a couple of feet on either side of you. When HoloLens can see your hand, the cursor changes from a dot to a ring. Learn more about [using gestures](hololens1-basic-usage.md#use-hololens-with-your-hands).
|
||||
|
||||
If your environment is too dark, HoloLens might not see your hand, so make sure that there’s enough light.
|
||||
|
||||
If your visor has fingerprints or smudges, use the microfiber cleaning cloth that came with the HoloLens to clean your visor gently.
|
||||
|
||||
## HoloLens doesn’t respond to my voice commands.
|
||||
|
||||
If Cortana isn’t responding to your voice commands, make sure Cortana is turned on. On the All apps list, select **Cortana** > **Menu** > **Notebook** > **Settings** to make changes. To learn more about what you can say, see [Use your voice with HoloLens](hololens-cortana.md).
|
||||
|
||||
## I can’t place holograms or see holograms that I previously placed
|
||||
|
||||
If HoloLens can’t map or load your space, it enters Limited mode and you won’t be able to place holograms or see holograms that you’ve placed. Here are some things to try:
|
||||
|
||||
- Make sure that there’s enough light in your environment so HoloLens can see and map the space.
|
||||
- Make sure that you’re connected to a Wi-Fi network. If you’re not connected to Wi-Fi, HoloLens can’t identify and load a known space.
|
||||
- If you need to create a new space, connect to Wi-Fi, then restart your HoloLens.
|
||||
- To see if the correct space is active, or to manually load a space, go to **Settings** > **System** > **Spaces**.
|
||||
- If the correct space is loaded and you’re still having problems, the space may be corrupt. To fix this issue, select the space, then select **Remove**. After you remove the space, HoloLens starts to map your surroundings and create a new space.
|
||||
|
||||
## My HoloLens frequently enters Limited mode or shows a “Tracking lost” message
|
||||
|
||||
If your device often shows a "Limited mode" or "Tracking lost" message, try the suggestions listed in [My Holograms don't look good or are moving around](#holograms-dont-look-good-or-are-moving-around).
|
||||
|
||||
## My HoloLens can’t tell what space I’m in
|
||||
|
||||
If your HoloLens can’t identify and load the space you’re in automatically, check the following factors:
|
||||
|
||||
- Make sure that you’re connected to Wi-Fi
|
||||
- Make sure that there’s plenty of light in the room
|
||||
- Make sure that there haven’t been any major changes to the surroundings.
|
||||
|
||||
You can also load a space manually or manage your spaces by going to **Settings** > **System** > **Spaces**.
|
||||
|
||||
## I’m getting a “low disk space” error
|
||||
|
||||
You’ll need to free up some storage space by doing one or more of the following:
|
||||
|
||||
- Delete some unused spaces. Go to **Settings** > **System** > **Spaces**, select a space that you no longer need, and then select **Remove**.
|
||||
- Remove some of the holograms that you’ve placed.
|
||||
- Delete some pictures and videos from the Photos app.
|
||||
- Uninstall some apps from your HoloLens. In the **All apps** list, tap and hold the app you want to uninstall, and then select **Uninstall**.
|
||||
|
||||
## My HoloLens can’t create a new space
|
||||
|
||||
The most likely problem is that you’re running low on storage space. Try one of the [previous tips](#im-getting-a-low-disk-space-error) to free up some disk space.
|
92
devices/hololens/hololens-update-hololens.md
Normal file
92
devices/hololens/hololens-update-hololens.md
Normal file
@ -0,0 +1,92 @@
|
||||
---
|
||||
title: Update HoloLens
|
||||
description: Check your HoloLens' build number, update, and roll back updates.
|
||||
keywords: how-to, update, roll back, HoloLens, check build, build number
|
||||
ms.prod: hololens
|
||||
ms.sitesec: library
|
||||
author: scooley
|
||||
ms.author: scooley
|
||||
ms.topic: article
|
||||
ms.localizationpriority: medium
|
||||
ms.date: 11/27/2019
|
||||
audience: ITPro
|
||||
ms.reviewer:
|
||||
manager: jarrettr
|
||||
appliesto:
|
||||
- HoloLens (1st gen)
|
||||
- HoloLens 2
|
||||
---
|
||||
|
||||
# Update HoloLens
|
||||
|
||||
HoloLens uses Windows Update, just like other Windows 10 devices. Your HoloLens will automatically download and install system updates whenever it is plugged-in to power and connected to the Internet, even when it is in standby.
|
||||
|
||||
This article will walk through HoloLens tools for:
|
||||
|
||||
- viewing your current operating system version (build number)
|
||||
- checking for updates
|
||||
- manually updating HoloLens
|
||||
- rolling back to an older update
|
||||
|
||||
## Check your operating system version (build number)
|
||||
|
||||
You can verify the system version number, (build number) by opening the Settings app and selecting **System** > **About**.
|
||||
|
||||
## Check for updates and manually update
|
||||
|
||||
You can check for updates any time in settings. To see available updates and check for new updates:
|
||||
|
||||
1. Open the **Settings** app.
|
||||
1. Navigate to **Update & Security** > **Windows Update**.
|
||||
1. Select **Check for updates**.
|
||||
|
||||
If an update is available, it will start downloading the new version. After the download is complete, select the **Restart Now** button to trigger the installation. If your device is below 40% and not plugged in, restarting will not start installing the update.
|
||||
|
||||
While your HoloLens is installing the update, it will display spinning gears and a progress indicator. Do not turn off your HoloLens during this time. It will restart automatically once it has completed the installation.
|
||||
|
||||
HoloLens applies one update at a time. If your HoloLens is more than one version behind the latest you may need to run through the update process multiple times to get it fully up to date.
|
||||
|
||||
## Go back to a previous version - HoloLens 2
|
||||
|
||||
In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Advanced Recovery Companion to reset your HoloLens to the earlier version.
|
||||
|
||||
> [!NOTE]
|
||||
> Going back to an earlier version deletes your personal files and settings.
|
||||
|
||||
To go back to a previous version of HoloLens 2, follow these steps:
|
||||
|
||||
1. Make sure that you don't have any phones or Windows devices plugged in to your PC.
|
||||
1. On your PC, download the [Advanced Recovery Companion](https://www.microsoft.com/p/advanced-recovery-companion/9p74z35sfrs8?activetab=pivot:overviewtab) from the Microsoft Store.
|
||||
1. Download the [most recent HoloLens 2 release](https://aka.ms/hololens2download).
|
||||
1. When you have finished these downloads, open **File explorer** > **Downloads**. Right-click the zipped folder that you just downloaded, and select **Extract all** > **Extract** to unzip it.
|
||||
1. Connect your HoloLens to your PC using a USB-A to USB-C cable. (Even if you've been using other cables to connect your HoloLens, this one works best.)
|
||||
1. The Advanced Recovery Companion automatically detects your HoloLens. Select the **Microsoft HoloLens** tile.
|
||||
1. On the next screen, select **Manual package selection** and then select the installation file contained in the folder that you unzipped in step 4. (Look for a file with the .ffu extension.)
|
||||
1. Select **Install software**, and follow the instructions.
|
||||
|
||||
## Go back to a previous version - HoloLens (1st Gen)
|
||||
|
||||
In some cases, you might want to go back to a previous version of the HoloLens software. You can do this by using the Windows Device Recovery Tool to reset your HoloLens to the earlier version.
|
||||
|
||||
> [!NOTE]
|
||||
> Going back to an earlier version deletes your personal files and settings.
|
||||
|
||||
To go back to a previous version of HoloLens 1, follow these steps:
|
||||
|
||||
1. Make sure that you don't have any phones or Windows devices plugged in to your PC.
|
||||
1. On your PC, download the [Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/help/12379).
|
||||
1. Download the [HoloLens Anniversary Update recovery package](https://aka.ms/hololensrecovery).
|
||||
1. When the downloads finish, open **File explorer** > **Downloads**. Right-click the zipped folder you just downloaded, and select **Extract all** > **Extract** to unzip it.
|
||||
1. Connect your HoloLens to your PC using the micro-USB cable that it came with. (Even if you've been using other cables to connect your HoloLens, this one works best.)
|
||||
1. The WDRT will automatically detect your HoloLens. Select the **Microsoft HoloLens** tile.
|
||||
1. On the next screen, select **Manual package selection** and choose the installation file contained in the folder you unzipped in step 4. (Look for a file with the .ffu extension.)
|
||||
1. Select **Install software**, and follow the instructions.
|
||||
|
||||
> [!NOTE]
|
||||
> If the WDRT doesn't detect your HoloLens, try restarting your PC. If that doesn't work, select **My device was not detected**, select **Microsoft HoloLens**, and then follow the instructions.
|
||||
|
||||
## Windows Insider Program on HoloLens
|
||||
|
||||
Want to see the latest features in HoloLens? If so, join the Windows Insider Program; you'll get access to preview builds of HoloLens software updates before they're available to the general public.
|
||||
|
||||
[Get Windows Insider preview for Microsoft HoloLens](hololens-insider.md).
|
@ -102,12 +102,15 @@ To **close** the Start menu, do the Start gesture when the Start menu is open.
|
||||
|
||||
### One-handed Start gesture
|
||||
|
||||
> [!IMPORTANT]
|
||||
> For the one-handed Start gesture to work:
|
||||
>
|
||||
> 1. You must update to the November 2019 update (build 18363) or later.
|
||||
> 1. Your eyes must be calibrated on the device so that eye tracking functions correctly. If you do not see orbiting dots around the Start icon when you look at it, your eyes are not calibrated on the device.
|
||||
|
||||
You can also perform the Start gesture with only one hand. To do this, hold out your hand with your palm facing you and look at the **Start icon** on your inner wrist. **While keeping your eye on the icon**, pinch your thumb and index finger together.
|
||||
|
||||
> [!IMPORTANT]
|
||||
> For the one-handed Start gesture to work, your eyes must be calibrated on the device so that eye tracking functions correctly. If you do not see orbiting dots around the Start icon when you look at it, your eyes are not calibrated on the device.
|
||||
|
||||

|
||||

|
||||
|
||||
## Start menu, mixed reality home, and apps
|
||||
|
||||
|
@ -37,13 +37,13 @@ HoloLens 2 is also available in the following languages. However, this support d
|
||||
- Dutch (Netherlands)
|
||||
- Korean (Korea)
|
||||
|
||||
> [!NOTE]
|
||||
> Your speech and dictation language depends on the Windows display language.
|
||||
>
|
||||
# Changing language or keyboard
|
||||
|
||||
The setup process configures your HoloLens for a region and language. You can change this configuration by using the **Time & language** section of **Settings**.
|
||||
|
||||
> [!NOTE]
|
||||
> Your speech and dictation language depends on the Windows display language.
|
||||
|
||||
## To change the Windows display language
|
||||
|
||||
1. Go to the **Start** menu, and then select **Settings** > **Time and language** > **Language**.
|
||||
|
@ -26,9 +26,9 @@ Before you get started, make sure you have the following available:
|
||||
|
||||
**A network connection**. You'll need to connect your HoloLens to a network to set it up. With HoloLens 2, you can connect with Wi-Fi or by using ethernet (you'll need a USB-C-to-Ethernet adapter). The first time you connect, you'll need an open or password-protected network that doesn't require navigating to a website or using certificates to connect. [Learn more about the websites that HoloLens uses](hololens-offline.md).
|
||||
|
||||
**A Microsoft account**. You'll also need to sign in to HoloLens with a Microsoft account (or with your work account, if your organization owns the device). If you don't have a Microsoft account, go to [account.microsoft.com](http://account.microsoft.com) and set one up for free.
|
||||
**A Microsoft account**. You'll also need to sign in to HoloLens with a Microsoft account (or with your work account, if your organization owns the device). If you don't have a Microsoft account, go to [account.microsoft.com](https://account.microsoft.com) and set one up for free.
|
||||
|
||||
**A safe, well-lit space with no tripping hazards**. [Health and safety info](http://go.microsoft.com/fwlink/p/?LinkId=746661).
|
||||
**A safe, well-lit space with no tripping hazards**. [Health and safety info](https://go.microsoft.com/fwlink/p/?LinkId=746661).
|
||||
|
||||
**The optional comfort accessories** that came with your HoloLens, to help you get the most comfortable fit. [More on fit and comfort](hololens2-setup.md#adjust-fit).
|
||||
|
||||
@ -58,6 +58,10 @@ HoloLens 2 will walk you through the following steps:
|
||||
HoloLens sets your time zone automatically based on information obtained from the Wi-Fi network. After setup finishes, you can change the time zone by using the Settings app.
|
||||
|
||||

|
||||
> [!NOTE]
|
||||
> If you progress past the Wi-Fi step and later need to switch to a different network while still in setup, you can press the **Volume Down** and **Power** buttons simultaneously to return to this step if you are running an OS version from October 2019 or later. For earlier versions, you may need to [reset the device](hololens-recovery.md) or restart it in a location where the Wi-Fi network is not available to prevent it from automatically connecting.
|
||||
>
|
||||
> Also note that during HoloLens Setup, there is a credential timeout of two minutes. The username/password needs to be entered within two minutes otherwise the username field will be automatically cleared.
|
||||
|
||||
1. Sign in to your user account. You'll choose between **My work or school owns it** and **I own it**.
|
||||
- When you choose **My work or school owns it**, you sign in with an Azure AD account. If your organization uses Azure AD Premium and has configured automatic MDM enrollment, HoloLens automatically enrolls in MDM. If your organization does not use Azure AD Premium, automatic MDM enrollment isn't available. In that case, you need to [manually enroll HoloLens in device management](hololens-enroll-mdm.md#enroll-through-settings-app).
|
||||
|
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Reference in New Issue
Block a user