Merge pull request #8491 from paolomatarazzo/pm-20230703-whfb-pin-reset

WHFB PIN reset - updated version support
This commit is contained in:
Stephanie Savell
2023-07-03 10:21:30 -05:00
committed by GitHub
2 changed files with 2 additions and 4 deletions

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@ -4,7 +4,7 @@ description: Learn how Microsoft PIN reset services enable you to help users rec
ms.collection:
- highpri
- tier1
ms.date: 03/10/2023
ms.date: 07/03/2023
ms.topic: how-to
---
@ -63,13 +63,11 @@ You may find that PIN reset from settings only works post login. Also, the lock
- Hybrid Windows Hello for Business deployment
- Azure AD registered, Azure AD joined, and Hybrid Azure AD joined
When non-destructive PIN reset is enabled on a client, a 256-bit AES key is generated locally. The key is added to a user's Windows Hello for Business container and keys as the PIN reset protector. This PIN reset protector is encrypted using a public key retrieved from the Microsoft PIN reset service and then stored on the client for later use during PIN reset. After a user initiates a PIN reset, completes authentication and multi-factor authentication to Azure AD, the encrypted PIN reset protector is sent to the Microsoft PIN reset service, decrypted, and returned to the client. The decrypted PIN reset protector is used to change the PIN used to authorize Windows Hello for Business keys and it's then cleared from memory.
Using Group Policy, Microsoft Intune or a compatible MDM solution, you can configure Windows devices to securely use the **Microsoft PIN Reset Service** which enables users to reset their forgotten PIN without requiring re-enrollment.
>[!IMPORTANT]
> The Microsoft PIN Reset service only works with **Enterprise Edition** for Windows 10, version 1709 to 1809 and later, and Windows 11. The feature works with **Enterprise Edition** and **Pro** edition with Windows 10, version 1903 and later, Windows 11.
> The Microsoft PIN Reset service is not currently available in Azure Government.
### Summary

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@ -66,6 +66,6 @@ To configure account lockout threshold, follow these steps:
## Why do you need a PIN to use biometrics?
Windows Hello enables biometric sign-in for Windows: fingerprint, iris, or facial recognition. When you set up Windows Hello, you're asked to create a PIN first. This PIN enables you to sign in using the PIN when you can't use your preferred biometric because of an injury or because the sensor is unavailable or not working properly.
Windows Hello enables biometric sign-in for Windows: fingerprint, iris, or facial recognition. When you set up Windows Hello, you're asked to create a PIN after the biometric setup. The PIN enables you to sign in when you can't use your preferred biometric because of an injury or because the sensor is unavailable or not working properly.
If you only had a biometric sign-in configured and, for any reason, were unable to use that method to sign in, you would have to sign in using your account and password, which doesn't provide you with the same level of protection as Hello.