Merge branch 'master' into MTE_premiereEOD

This commit is contained in:
Dolcita Montemayor
2020-06-10 10:04:30 -07:00
11 changed files with 60 additions and 81 deletions

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---
title: Collect diagnostic data of Microsoft Defender Antivirus
description: Use a tool to collect data to troubleshoot Microsoft Defender Antivirus
keywords: troubleshoot, error, fix, update compliance, oms, monitor, report, Microsoft Defender AV
keywords: troubleshoot, error, fix, update compliance, oms, monitor, report, Microsoft Defender av
search.product: eADQiWindows 10XVcnh
ms.pagetype: security
ms.prod: w10
@ -12,7 +12,7 @@ ms.localizationpriority: medium
author: denisebmsft
ms.author: deniseb
ms.custom: nextgen
ms.date: 06/01/2020
ms.date: 06/10/2020
ms.reviewer:
manager: dansimp
---
@ -35,10 +35,10 @@ On at least two devices that are experiencing the same issue, obtain the .cab di
c. Enter administrator credentials or approve the prompt.
2. Navigate to the Windows Defender directory. By default, this is `C:\Program Files\Windows Defender`.
2. Navigate to the Microsoft Defender directory. By default, this is `C:\Program Files\Windows Defender`.
> [!NOTE]
> If you're running an updated Windows Defender Platform version, please run `MpCmdRun` from the following location: `C:\ProgramData\Microsoft\Windows Defender\Platform\<version>`.
> If you're running an updated Microsoft Defender Platform version, please run `MpCmdRun` from the following location: `C:\ProgramData\Microsoft\Windows Defender\Platform\<version>`.
3. Type the following command, and then press **Enter**
@ -46,7 +46,7 @@ On at least two devices that are experiencing the same issue, obtain the .cab di
mpcmdrun.exe -GetFiles
```
4. A .cab file will be generated that contains various diagnostic logs. The location of the file will be specified in the output in the command prompt. By default, the location is `C:\ProgramData\Microsoft\Windows Defender\Support\MpSupportFiles.cab`.
4. A .cab file will be generated that contains various diagnostic logs. The location of the file will be specified in the output in the command prompt. By default, the location is `C:\ProgramData\Microsoft\Microsoft Defender\Support\MpSupportFiles.cab`.
> [!NOTE]
> To redirect the cab file to a a different path or UNC share, use the following command: `mpcmdrun.exe -GetFiles -SupportLogLocation <path>` <br/>For more information see [Redirect diagnostic data to a UNC share](#redirect-diagnostic-data-to-a-unc-share).

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> [!NOTE]
> You might need to open an administrator-level version of the command prompt. Right-click the item in the Start menu, click **Run as administrator** and click **Yes** at the permissions prompt.
>
> If you're running an updated Windows Defender Platform version, please run `MpCmdRun` from the following location: `C:\ProgramData\Microsoft\Windows Defender\Platform\<version>`.
> If you're running an updated Microsoft Defender Platform version, please run `MpCmdRun` from the following location: `C:\ProgramData\Microsoft\Windows Defender\Platform\<version>`.
The utility has the following commands:

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## Onboard non-persistent virtual desktop infrastructure (VDI) machines
Microsoft Defender ATP supports non-persistent VDI session onboarding. There might be associated challenges when onboarding VDIs. The following are typical challenges for this scenario:
Microsoft Defender ATP supports non-persistent VDI session onboarding.
>[!Note]
>To onboard non-persistent VDI sessions, VDI machines must be on Windows 10.
>
>While other Windows versions might work, only Windows 10 is supported.
There might be associated challenges when onboarding VDIs. The following are typical challenges for this scenario:
- Instant early onboarding of a short-lived sessions, which must be onboarded to Microsoft Defender ATP prior to the actual provisioning.
- The machine name is typically reused for new sessions.