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Greg Lindsay 2018-07-17 16:26:09 -07:00
parent 120449d99e
commit 516a40ebb1

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@ -32,13 +32,13 @@ SetupDiag works by examining Windows Setup log files. It attempts to parse these
To quickly use SetupDiag on your current computer: To quickly use SetupDiag on your current computer:
1. Click [Download SetupDiag](https://go.microsoft.com/fwlink/?linkid=870142). 1. Click [Download SetupDiag](https://go.microsoft.com/fwlink/?linkid=870142).
2. If your web browser asks what to do with the file, choose **Save**. By default, the file will be saved to your **Downloads** folder. 2. If your web browser asks what to do with the file, choose **Save**. By default, the file will be saved to your **Downloads** folder. You can also save it to a different location if desired by using **Save As**.
3. When SetupDiag has finished downloading, open the **Downloads** folder. If you downloaded the file somewhere else, open that folder instead. 3. When SetupDiag has finished downloading, open the folder where you downloaded the file. As mentioned above, by default this is your **Downloads** folder which is displayed in File Explorer under **Quick access** in the left pane.
4. Double-click the SetupDiag file. Click **Yes** if you are asked to approve running the program. 4. Double-click the SetupDiag file to run it. Click **Yes** if you are asked to approve running the program.
5. A command window will open while SetupDiag diagnoses your computer. Wait for this to finish. 5. A command window will open while SetupDiag diagnoses your computer. Wait for this to finish.
6. When SetupDiag finishes, two files will be created in the same folder where you double-clicked SetupDiag. One is a configuration file, the other is a log file. 6. When SetupDiag finishes, two files will be created in the same folder where you double-clicked SetupDiag. One is a configuration file, the other is a log file.
7. Use Notepad or another text file viewer application to open the log file displaying the current date in the name (ex: SetupDiag_17-Jul-2018.log). 7. Use Notepad or another text file viewer application to open the log file (SetupDiagResults.log).
8. Review the information to discover if any rules were matched that can tell you why the computer failed to upgrade. For an example, see the [Text log sample](#text-log-sample) below. 8. Review the information to discover if any rules were matched that can tell you why the computer failed to upgrade. See the [Text log sample](#text-log-sample) below.
See the [Release notes](#release-notes) section at the bottom of this topic for information about the latest updates to this tool. See the [Release notes](#release-notes) section at the bottom of this topic for information about the latest updates to this tool.