diff --git a/.openpublishing.redirection.json b/.openpublishing.redirection.json index 4fc670ee82..69bede97fa 100644 --- a/.openpublishing.redirection.json +++ b/.openpublishing.redirection.json @@ -6106,6 +6106,51 @@ "redirect_document_id": true }, { + "source_path": "devices/hololens/hololens-clicker.md", + "redirect_url": "/hololens/hololens1-clicker", + "redirect_document_id": false + }, + { + "source_path": "devices/hololens/hololens-clicker-restart-recover.md", + "redirect_url": "/hololens/hololens1-clicker", + "redirect_document_id": false + }, + { + "source_path": "devices/hololens/hololens-upgrade-enterprise.md", + "redirect_url": "/hololens/hololens1-upgrade-enterprise", + "redirect_document_id": true + }, + { + "source_path": "devices/hololens/hololens-setup.md", + "redirect_url": "/hololens/hololens1-setup", + "redirect_document_id": true + }, + { + "source_path": "devices/hololens/hololens-install-localized.md", + "redirect_url": "/hololens/hololens1-install-localized", + "redirect_document_id": true + }, + { + "source_path": "devices/hololens/hololens-spaces-on-hololens.md", + "redirect_url": "/hololens/hololens-spaces", + "redirect_document_id": true + }, + { + "source_path": "devices/hololens/hololens-get-apps.md", + "redirect_url": "/hololens/holographic-store-apps", + "redirect_document_id": false + }, + { + "source_path": "devices/hololens/hololens-install-apps.md", + "redirect_url": "/hololens/holographic-store-apps", + "redirect_document_id": false + }, + { + "source_path": "devices/hololens/hololens-use-apps.md", + "redirect_url": "/hololens/holographic-home", + "redirect_document_id": true + }, + { "source_path": "devices/surface-hub/provisioning-packages-for-certificates-surface-hub.md", "redirect_url": "/surface-hub/provisioning-packages-for-surface-hub", "redirect_document_id": true diff --git a/devices/hololens/TOC.md b/devices/hololens/TOC.md index fe85d293be..3f07da3690 100644 --- a/devices/hololens/TOC.md +++ b/devices/hololens/TOC.md @@ -1,45 +1,58 @@ # [HoloLens overview](index.md) # [Hololens status](hololens-status.md) -# Get started with HoloLens (gen 1) -## [Start your HoloLens (1st gen) for the first time](hololens-start.md) -## [Install localized version of HoloLens](hololens-install-localized.md) +# Get Started with HoloLens 2 +## [HoloLens 2 hardware](hololens2-hardware.md) +## [Get your HoloLens 2 ready to use](hololens2-setup.md) +## [Set up your HoloLens 2](hololens2-start.md) +## [Getting around HoloLens 2](hololens2-basic-usage.md) + +# Get started with HoloLens (1st gen) +## [HoloLens (1st gen) hardware](hololens1-hardware.md) +## [Get your HoloLens (1st gen) ready to use](hololens1-setup.md) +## [Set up your HoloLens (1st gen)](hololens1-start.md) +## [Install localized version of HoloLens (1st gen)](hololens1-install-localized.md) +## [Getting around HoloLens (1st gen)](hololens1-basic-usage.md) # Get started with HoloLens in commercial environments -## [Overview and deployment planning](hololens-requirements.md) -## [Unlock Windows Holographic for Business features](hololens-upgrade-enterprise.md) +## [Commercial feature overview](hololens-commercial-features.md) +## [Deployment planning](hololens-requirements.md) +## [Unlock Windows Holographic for Business features](hololens1-upgrade-enterprise.md) ## [Configure HoloLens using a provisioning package](hololens-provisioning.md) ## [Enroll HoloLens in MDM](hololens-enroll-mdm.md) ## [Set up ring based updates for HoloLens](hololens-updates.md) -## [Manage custom enterprise apps](hololens-install-apps.md) ## [Enable Bitlocker device encryption for HoloLens](hololens-encryption.md) +# User management and access management +## [Share your HoloLens with multiple people](hololens-multiple-users.md) +## [Set up HoloLens as a kiosk (single application access)](hololens-kiosk.md) +## [Set up limited application access](hololens-kiosk.md) + # Navigating Windows Holographic -## [Windows Mixed Reality home](holographic-home.md) -## [Voice and Cortana](hololens-cortana.md) +## [Start menu and mixed reality home](holographic-home.md) +## [Use your voice with HoloLens](hololens-cortana.md) ## [Find and save files](hololens-find-and-save-files.md) ## [Create, share, and view photos and video](holographic-photos-and-video.md) +# Holographic Applications +## [Try 3D Viewer](holographic-3d-viewer-beta.md) +## [Find, install, and uninstall applications](holographic-store-apps.md) +## [Install and uninstall custom applications](holographic-custom-apps.md) + # Accessories and connectivity ## [Connect to Bluetooth and USB-C devices](hololens-connect-devices.md) -## [Restart or recover the HoloLens (1st gen) clicker](hololens-clicker-restart-recover.md) +## [Use the HoloLens (1st gen) clicker](hololens1-clicker.md) ## [Connect to a network](hololens-network.md) ## [Use HoloLens offline](hololens-offline.md) -# Application Management -## [Share HoloLens with multiple people](hololens-multiple-users.md) -## [Get apps for HoloLens](hololens-get-apps.md) -## [Use apps on HoloLens](hololens-use-apps.md) -## [Use HoloLens offline](hololens-offline.md) -## [Spaces on HoloLens](hololens-spaces-on-hololens.md) -## [How HoloLens stores data for spaces](hololens-spaces.md) +# Hologram optics and placement in space +## [Tips for viewing clear Holograms](hololens-calibration.md) +## [Mapping physical spaces with HoloLens](hololens-spaces.md) # Recovery and troubleshooting ## [Restore HoloLens 2 using Advanced Recovery Companion](hololens-recovery.md) ## [Restart, reset, or recover the HoloLens](hololens-restart-recover.md) -# User/Access Management -## [Set up single application access](hololens-kiosk.md) - +# [Give us feedback](hololens-feedback.md) # [Insider preview for Microsoft HoloLens](hololens-insider.md) # [Change history for Microsoft HoloLens documentation](change-history-hololens.md) diff --git a/devices/hololens/docfx.json b/devices/hololens/docfx.json index 7cda17b22f..51b4a3afbb 100644 --- a/devices/hololens/docfx.json +++ b/devices/hololens/docfx.json @@ -17,7 +17,8 @@ { "files": [ "**/*.png", - "**/*.jpg" + "**/*.jpg", + "**/*.gif" ], "exclude": [ "**/obj/**", diff --git a/devices/hololens/holographic-3d-viewer-beta.md b/devices/hololens/holographic-3d-viewer-beta.md new file mode 100644 index 0000000000..0aada1fe55 --- /dev/null +++ b/devices/hololens/holographic-3d-viewer-beta.md @@ -0,0 +1,201 @@ +--- +title: Using 3D Viewer on HoloLens +description: Describes the types of files and features that 3D Viewer Beta on HoloLens supports, and how to use and troubleshoot the app. +ms.prod: hololens +ms.sitesec: library +author: Teresa-Motiv +ms.author: v-tea +ms.topic: article +ms.localizationpriority: medium +ms.date: 9/3/19 +ms.reviewer: +manager: jarrettr +appliesto: +- HoloLens (1st gen) +--- + +# Using 3D Viewer on HoloLens + +3D Viewer lets you view 3D models on HoloLens. You can open and view *supported* .fbx files from Microsoft Edge, OneDrive, and other apps. + +If you're having trouble opening a 3D model in 3D Viewer, or certain features of your 3D model are unsupported, see [Supported content specifications](#supported-content-specifications). + +To build or optimize 3D models for use with 3D Viewer, see [Optimizing 3D models for 3D Viewer](#optimizing-3d-models-for-3d-viewer-beta). + +There are two ways to open a 3D model on HoloLens. See [Viewing 3D models on HoloLens](#viewing-3d-models-on-hololens) to learn more. + +If you're having trouble after reading these topics, see [Troubleshooting](#troubleshooting). + +## Supported content specifications + +### File format + +- FBX format +- Maximum FBX release 2015.1.0 + +### File size + +- Minimum 5 KB +- Maximum 500 MB + +### Geometry + +- Polygonal models only. No subdivision surfaces or NURBs +- Right-handed coordinate system +- Shear in transformation matrices is not supported + +### Textures + +- Texture maps must be embedded in the FBX file +- Supported image formats + - JPEG and PNG images + - BMP images (24-bit RGB true-color) + - TGA images (24-bit RGB and 32-bit RGBQ true-color) +- Maximum texture resolution of 2048x2048 +- Maximum of one diffuse map, one normal map, and one reflection cube map per mesh +- Alpha channel in diffuse textures causes pixels to be discarded if below 50% + +### Animation + +- Scale/rotation/translation animation on individual objects +- Skeletal (rigged) animation with skinning + - Maximum of 4 influences per vertex + +### Materials + +- Lambert and Phong materials are supported, with adjustable parameters +- Supported material properties for Lambert + - Main Texture (RGB + Alpha Test) + - Diffuse Color (RGB) + - Ambient Color (RGB) +- Supported material properties for Phong + - Main Texture (RGB + Alpha Test) + - Diffuse Color (RGB) + - Ambient Color (RGB) + - Specular Color (RGB) + - Shininess + - Reflectivity +- Custom materials are not supported +- Maximum of one material per mesh +- Maximum of one material layer +- Maximum of 8 materials per file + +### File and model limitations + +There are hard limits on the size of files, as well as the number of models, vertices, and meshes that can be open simultaneously in 3D Viewer Beta: + +- 500 MB maximum file size per model +- Vertices: 600,000 combined on all open models +- Meshes: 1,600 combined on all open models +- Maximum of 40 models open at one time + +## Optimizing 3D models for 3D Viewer Beta + +### Special considerations + +- Avoid black materials or black areas in texture maps. Holograms are made of light, thus HoloLens renders black (the absence of light) as transparent. +- Before exporting to FBX from your creation tool, ensure all geometry is visible and unlocked and no layers that contain geometry are turned off or templated. Visibility is not respected. +- Avoid very large translation offsets between nodes (for example, 100,000 units). This can cause the model to jitter while being moved/scaled/rotated. + +### Performance optimization + +Keep performance in mind while authoring content and validate in the 3D Viewer Beta app on HoloLens during the authoring process for best results. 3D Viewer Beta renders content real-time and performance is subject to HoloLens hardware capabilities. + +There are many variables in a 3D model that can impact performance. 3D Viewer Beta will show a warning on load if there are more than 150,000 vertices or more than 400 meshes. Animations can have an impact on the performance of other open models. There are also hard limits on the total number models, vertices, and meshes that can be open simultaneously in 3D Viewer Beta (see [File and model limitations](#file-and-model-limitations)). + +If the 3D model isn't running well due to model complexity, consider: + +- Reducing polygon count +- Reducing number of bones in rigged animation +- Avoiding self-occlusion + +Double-sided rendering is supported in 3D Viewer Beta, although it is turned off by default for performance reasons. This can be turned on via the **Double Sided** button on the **Details** page. For best performance, avoid the need for double-sided rendering in your content. + +### Validating your 3D model + +Validate your model by opening it in 3D Viewer Beta on HoloLens. Select the **Details** button to view your model's characteristics and warnings of unsupported content (if present). + +### Rendering 3D models with true-to-life dimensions + +By default, 3D Viewer Beta displays 3D models at a comfortable size and position relative to the user. However, if rendering a 3D model with true-to-life measurements is important (for example, when evaluating furniture models in a room), the content creator can set a flag within the file's metadata to prevent resizing of that model by both the application and the user. + +To prevent scaling of the model, add a Boolean custom attribute to any object in the scene named Microsoft_DisableScale and set it to true. 3D Viewer Beta will then respect the FbxSystemUnit information baked into the FBX file. Scale in 3D Viewer Beta is 1 meter per FBX unit. + +## Viewing 3D models on HoloLens + +### Open an FBX file from Microsoft Edge + +FBX files can be opened directly from a website using Microsoft Edge on HoloLens. + +1. In Microsoft Edge, navigate to the webpage containing the FBX file you want to view. +1. Select the file to download it. +1. When the download is complete, select the **Open** button in Microsoft Edge to open the file in 3D Viewer Beta. + +The downloaded file can be accessed and opened again later by using Downloads in Microsoft Edge. To save a 3D model and ensure continued access, download the file on your PC and save it to your OneDrive account. The file can then be opened from the OneDrive app on HoloLens. + +> [!NOTE] +> Some websites with downloadable FBX models provide them in compressed ZIP format. 3D Viewer Beta cannot open ZIP files directly. Instead, use your PC to extract the FBX file and save it to your OneDrive account. The file can then be opened from the OneDrive app on HoloLens. + +### Open an FBX file from OneDrive + +FBX files can be opened from OneDrive by using the OneDrive app on HoloLens. Be sure you've installed OneDrive using Microsoft Store app on HoloLens and that you've already uploaded the FBX file to OneDrive on your PC. + +Once in OneDrive, FBX files can be opened on HoloLens using 3D Viewer Beta in one of two ways: + +- Launch OneDrive on HoloLens and select the FBX file to open it in 3D Viewer Beta. +- Launch 3D Viewer Beta, air tap to show the toolbar, and select **Open File**. OneDrive will launch, allowing you to select an FBX file. + +## Troubleshooting + +### I see a warning when I open a 3D model + +You will see a warning if you attempt to open a 3D model that contains features that are not supported by 3D Viewer Beta, or if the model is too complex and performance may be affected. 3D Viewer Beta will still load the 3D model, but performance or visual fidelity may be compromised. + +For more info, see [Supported content specifications](#supported-content-specifications) and [Optimizing 3D models for 3D Viewer Beta](#optimizing-3d-models-for-3d-viewer-beta). + +### I see a warning and the 3D model doesn't load + +You will see an error message when 3D Viewer Beta cannot load a 3D model due to complexity or file size, or if the FBX file is corrupt or invalid. You will also see an error message if you have reached the limit on the total number of models, vertices, or meshes that can be open simultaneously. + +For more info, see [Supported content specifications](#supported-content-specifications) and [File and model limitations](#file-and-model-limitations). + +If you feel your model meets the supported content specifications and has not exceeded the file or model limitations, you may send your FBX file to the 3D Viewer Beta team at holoapps@microsoft.com. We are not able to respond personally, but having examples of files that do not load properly will help our team improve on future versions of the app. + +### My 3D model loads, but does not appear as expected + +If your 3D model does not look as expected in 3D Viewer Beta, air tap to show the toolbar, then select **Details**. Aspects of the file which are not supported by 3D Viewer Beta will be highlighted as warnings. + +The most common issue you might see is missing textures, likely because they are not embedded in the FBX file. In this case, the model will appear white. This issue can be addressed in the creation process by exporting from your creation tool to FBX with the embed textures option selected. + +For more info, see [Supported content specifications](#supported-content-specifications) and [Optimizing 3D models for 3D Viewer Beta](#optimizing-3d-models-for-3d-viewer-beta). + +### I experience performance drops while viewing my 3D model + +Performance when loading and viewing a 3D model can be affected by the complexity of the model, number of models open simultaneously, or number of models with active animations. + +For more info, see [Optimizing 3D models for 3D Viewer Beta](#optimizing-3d-models-for-3d-viewer-beta) and [File and model limitations](#file-and-model-limitations). + +### When I open an FBX file on HoloLens, it doesn't open in 3D Viewer Beta + +3D Viewer Beta is automatically associated with the .fbx file extension when it is installed. + +If you try to open an FBX file and see a dialog box that directs you to Microsoft Store, you do not currently have an app associated with the .fbx file extension on HoloLens. + +Verify that 3D Viewer Beta is installed. If it is not installed, download it from Microsoft Store on HoloLens. + +If 3D Viewer Beta is already installed, launch 3D Viewer Beta, then try opening the file again. If the issue persists, uninstall and reinstall 3D Viewer Beta. This will re-associate the .fbx file extension with 3D Viewer Beta. + +If attempting to open an FBX file opens an app other than 3D Viewer Beta, that app was likely installed after 3D Viewer Beta and has taken over association with the .fbx file extension. If you prefer 3D Viewer Beta to be associated with the .fbx file extension, uninstall and reinstall 3D Viewer Beta. + +### The Open File button in 3D Viewer Beta doesn't launch an app + +The **Open File** button will open the app associated with the file picker function on HoloLens. If OneDrive is installed, the **Open File** button should launch OneDrive. However, if there is currently no app associated with the file picker function installed on HoloLens, you will be directed to Microsoft Store. + +If the **Open File** button launches an app other than OneDrive, that app was likely installed after OneDrive and has taken over association with the file picker function. If you prefer OneDrive to launch when selecting the **Open File** button in 3D Viewer Beta, uninstall and reinstall OneDrive. + +If the **Open File** button is not active, it's possible that you have reached the limit of models that can be open in 3D Viewer Beta at one time. If you have 40 models open in 3D Viewer Beta, you will need to close some before you will be able to open additional models. + +## Additional resources + +- [Support forums](http://forums.hololens.com/categories/3d-viewer-beta) +- [Third-party notices](https://www.microsoft.com/{lang-locale}/legal/products) diff --git a/devices/hololens/holographic-custom-apps.md b/devices/hololens/holographic-custom-apps.md new file mode 100644 index 0000000000..4936fab2b7 --- /dev/null +++ b/devices/hololens/holographic-custom-apps.md @@ -0,0 +1,56 @@ +--- +title: Manage custom apps for HoloLens +description: Side load custom apps on HoloLens. Learn more about installing, and uninstalling holographic apps. +ms.assetid: 6bd124c4-731c-4bcc-86c7-23f9b67ff616 +ms.date: 07/01/2019 +manager: v-miegge +keywords: hololens, sideload, side load, side-load, store, uwp, app, install +ms.prod: hololens +ms.sitesec: library +author: mattzmsft +ms.author: mazeller +ms.topic: article +ms.localizationpriority: medium +appliesto: +- HoloLens (1st gen) +- HoloLens 2 +--- + +# Install and manage custom applications (non-store) + +HoloLens supports many existing applications from the Microsoft Store, as well as new apps built specifically for HoloLens. This article focuses on custom holographic applications. + +For more information about store apps, see [Manage apps with the store](holographic-store-apps.md). + +## Install custom apps + +You can install your own applications on HoloLens either by using the Device Portal or by deploying the apps from Visual Studio. + +### Installing an application package with the Device Portal + +1. Establish a connection from [Device Portal](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal) to the target HoloLens. +1. In the left navigation, navigate to the **Apps** page . +1. Under **App Package** browse to the .appx file that is associated with your application. + > [!IMPORTANT] + > Make sure to reference any associated dependency and certificate files. + +1. Select **Go**. + + ![Install app form in Windows Device Portal on Microsoft HoloLens](images/deviceportal-appmanager.jpg) + +### Deploying from Microsoft Visual Studio 2015 + +1. Open your app's Visual Studio solution (.sln file). +1. Open the project's **Properties**. +1. Select the following build configuration: **Master/x86/Remote Machine**. +1. When you select **Remote Machine**: + + - Make sure the address points to the Wi-Fi IP address of your HoloLens. + - Set authentication to **Universal (Unencrypted Protocol)**. +1. Build your solution. +1. To deploy the app from your development PC to your HoloLens, select **Remote Machine**. If you already have an existing build on the HoloLens, select **Yes** to install this newer version. + + ![Remote Machine deployment for apps to Microsoft HoloLens in Visual Studio](images/vs2015-remotedeployment.jpg) +1. The application will install and auto launch on your HoloLens. + +After you've installed an app, you'll find it in the **All apps** list​ (**Start** > **All apps**). diff --git a/devices/hololens/holographic-home.md b/devices/hololens/holographic-home.md index 576866ca2c..9b554c0638 100644 --- a/devices/hololens/holographic-home.md +++ b/devices/hololens/holographic-home.md @@ -1,6 +1,6 @@ --- -title: Navigate the Windows Mixed Reality home -description: Navigate the Windows Mixed Reality home in Windows Holographic. +title: Start menu and mixed reality home +description: Navigate the mixed reality home in Windows Holographic. ms.assetid: 742bc126-7996-4f3a-abb2-cf345dff730c ms.date: 08/07/2019 keywords: hololens @@ -9,82 +9,79 @@ ms.sitesec: library author: scooley ms.author: scooley ms.topic: article -ms.localizationpriority: medium +ms.localizationpriority: high +appliesto: +- HoloLens (1st gen) +- HoloLens 2 --- -# Navigate the Windows Mixed Reality home +# Start menu and mixed reality home -## [Navigating MR Home](https://docs.microsoft.com/en-us/windows/mixed-reality/navigating-the-windows-mixed-reality-home) +Just like the Windows PC experience starts with the desktop, Windows Holographic starts with mixed reality home. Using the Start menu you can open and place app windows, immersive app launchers, and 3D content in mixed reality home, and their placement in your physical space will be remembered. ## Use the Start menu -The **Start** menu on HoloLens is where you'll open apps and get to the HoloLens camera. +The Start menu on HoloLens is where you'll open apps, see important status info, and access tools like the camera. -Wherever you are in HoloLens, you can always open the **Start** menu by using the [bloom gesture](https://support.microsoft.com/help/12644/hololens-use-gestures) on HoloLens (1st gen) or tapping your wrist on HoloLens 2. Usually, you'll use it once to get to **Start**, but sometimes you might need to use it twice. +Wherever you are in HoloLens, you can always open the Start menu by using **Start gesture**. On HoloLens (1st gen) the Start gesture is [bloom](https://support.microsoft.com/help/12644/hololens-use-gestures). On HoloLens 2, the [Start gesture](hololens2-basic-usage.md#start-gesture) is to tap the Start icon that appears on your wrist. You can also open the Start menu using your voice by saying "Go to Start". > [!TIP] -> When the **Start** menu is open, use the start gesture to hide it again. +> When the Start menu is open, use the Start gesture to close it, or look at the Start menu and say "Close". -At the top of the **Start** menu, you'll see status indicators for Wi-Fi, battery, and volume, plus a clock. The tiles are your pinned apps. To talk to Cortana, select her tile, or just say "Hey Cortana" from anywhere on HoloLens. At the bottom you'll find the photo and video icons, which open the camera app. +At the top of the Start menu, you'll see status indicators for Wi-Fi, battery, volume, and a clock. On HoloLens 2 there is also a listening indicator that shows whether the device is speech enabled and is listening for voice commands. At the bottom you'll find the **Photo** and **Video** buttons which allow you to take photos and video recordings. There is also a **Connect** button that allows you to project what you see to another device using Miracast. -To see the rest of your apps, select **All apps**. To get back to **Start** from the **All apps** list, select **Pinned apps**. +### Find apps on Start menu -## Use apps on HoloLens +The Start menu has a **Pinned apps** list and an **All apps** list. -Apps on HoloLens use either 2D view or holographic view. Apps with 2D view look like windows, and apps with holographic view surround you and become the only app you see. +- The **Pinned apps** list shows apps that have been pinned. You can add and remove apps from the **Pinned apps** list using the context menu that appears when you **select and hold** on an app tile. -### Open apps +- The **All apps** list shows all apps that are installed on the device. Select the **All apps** button on the right side of the **Start** menu to get to the list. -You'll find your apps either pinned to **Start** or in the **All apps** list. To get to the **All apps** list, use the bloom gesture to go to **Start**, then select **All apps**. - -On **Start** or in the **All apps** list, select an app. It will open in a good position for viewing. - ->[!NOTE] ->- Up to three 2D app windows can be active at a time. You can open more, but only three will remain active. ->- Each open app can have one active window at a time, except Microsoft Edge, which can have up to three. ->- If you're having problems with apps, make sure there's enough light in your space, and walk around so HoloLens has a current scan. If you keep having trouble, see [HoloLens and holograms: FAQ](https://support.microsoft.com/help/13456/hololens-and-holograms-faq) for more info. - -## Move, resize, and rotate apps - -Moving and resizing apps on HoloLens works a bit differently than it does on a PC. Instead of dragging the app, you'll use your gaze, along with a [gesture](https://support.microsoft.com/help/12644/hololens-use-gestures) or the [clicker](hololens-clicker.md). You can also rotate an app window in 3D space. +On both app lists, use the **Page up** and **Page down** buttons on the right side of the Start menu to page through all the apps in the list. Both app lists will automatically open to the page that was last used during a device session. > [!TIP] -> Rearrange apps using your voice—gaze at an app and say "Face me," "Bigger," or "Smaller." Or have Cortana move an app for you: say "Hey Cortana, move <*app name*> here." +> On HoloLens 2, you can directly scroll the app lists using your index finger. Just touch the list with your finger tip and drag upwards or downwards. -### Move an app +### Open apps from Start menu -Gaze at the app, and then do one of the following. +To open an app from the Start menu, simply **select** an **app tile**. You can also say the name of an app to open it. -- Tap and hold to select the app. Move your hand to position the app, and raise your finger to place it. +When you open an app from the Start menu, one of the following will happen, depending on how the app is designed: -- Select **Adjust**, tap and hold, and move your hand to position the app. Raise your finger to place it, then select **Done**. -- Select **Adjust**, click and hold the clicker, and move your hand to position the app. Release the clicker, then select **Done**. +- An **app window** is placed. The app is then loaded in the window and you can use it like a touch screen. +- A **3D app launcher** for an immersive app is placed. You need to then **select** the launcher to open the immersive app. +- An app window is placed which acts as a **launcher** for an immersive app. The immersive app will proceed to launch automatically. -> [!TIP] -> If you drop apps when you move them, make sure to keep your hand in the gesture frame by following it with your gaze. +App windows and app launchers placed in mixed reality home will stay around until you decide to remove them. They give you a convenient shortcut in the world to use those app windows or to launch immersive apps without having to open them again from the Start menu. -### Resize an app +> [!NOTE] +>Like on a phone, system resources is managed automatically on HoloLens. For example, when you open a new immersive app, all other running apps will immediately become inactive. There is no need to remove app windows and launchers in mixed reality home to free up system resources. -Gaze at the app, and then do one of the following. +## Using apps on HoloLens -- Gaze at a corner or edge of an app window, and tap and hold. Move your hand to change the app's size, and raise your finger when you're done. +Apps on HoloLens can use app window view or immersive view. With app window view the app simply shows its content inside a window. With immersive view an app takes you away from mixed realty home where it can then display its content in the physical environment all around you. Apps can also choose to use both views. -- Select **Adjust**. Gaze at one of the blue squares at the corners of the app, tap and hold, then move your hand to resize the app. Raise your finger to release it, then select **Done**. -- Select **Adjust**. Gaze at one of the blue squares at the corners of the app, click and hold the clicker, then move your hand to resize the app. Release the clicker, then select **Done**. +### Use app windows -> [!TIP] -> In Adjust mode, you can move or resize any hologram. +On HoloLens (1st gen) app windows are placed and used in mixed reality home, where you can [move, resize, and rotate](hololens1-basic-usage.md#move-resize-and-rotate-apps) them as you like. In addition to using app windows with gaze and gesture, you can also use them with Bluetooth connected mouse and keyboard. -### Rotate an app +On HoloLens 2, in addition to using app windows in mixed reality home, you can also use one app window at a time inside an immersive app. You can also put an app window into **Follow me** mode where it will stay in front of you as you walk around. When you open an app window while inside an immersive app, it will open in **Follow me** mode automatically. You can [move, resize, and rotate](hololens2-basic-usage.md#move-resize-and-rotate-holograms) app windows directly using your hands in both mixed reality home and inside an immersive app. -Gaze at the app, and tap and hold with both hands to select it. Rotate the app by keeping one hand steady and moving your other hand around it. When you're done, raise both index fingers. +> [!NOTE] +> +> - Up to three app windows can be active in mixed reality home at a time. You can open more, but only three will remain active. +> - When an app window is not active, it will show content that looks darkened compared to an active window. Some will simply show the app icon instead of any content. To activate an inactive window simply **select** it. +> - Each open app can have one active window at a time, except Microsoft Edge, which can have up to three. -## Close apps +### Close apps -To close an app that uses 2D view, gaze at it, then select **Close**. +To close an app that uses an app window, simply close the app window with the **Close** button on the title bar. You can also look at the window and say "Close". -To close an app that uses holographic view, use the bloom gesture to leave holographic view, then select **Close**. +To exit an app that uses immersive view, use the Start gesture to bring up the **Start menu**, then select the **Mixed reality home** button. -## Pin apps +If an immersive app is in a broken state and you need to restart it, you can make sure the app is first completely shut down by closing its launcher in mixed reality home, then launching it from the Start menu. -Keep your favorite apps handy by pinning them to **Start**. In the **All apps** list, gaze at an app to highlight it. Tap and hold until the menu appears, then select **Pin**. To unpin an app, gaze at the app on **Start**, then tap and hold and select **Unpin**. +## Related info + +[Find, Install, and Uninstall applications from the Microsoft Store](holographic-store-apps.md) diff --git a/devices/hololens/holographic-photos-and-video.md b/devices/hololens/holographic-photos-and-video.md index 25e8d4a104..a02c1fb445 100644 --- a/devices/hololens/holographic-photos-and-video.md +++ b/devices/hololens/holographic-photos-and-video.md @@ -8,12 +8,13 @@ ms.sitesec: library author: Teresa-Motiv ms.author: v-tea ms.topic: article -ms.localizationpriority: medium +ms.localizationpriority: high ms.date: 8/12/19 ms.reviewer: manager: jarrettr appliesto: -- Hololens (1st gen) +- HoloLens (1st gen) +- HoloLens 2 --- # Create, share, and view photos and video @@ -22,21 +23,31 @@ Use your HoloLens to take photos and videos that capture the holograms you've pl To sync your photos and videos to OneDrive, open the OneDrive app and select **Settings** > **Camera upload**, and then turn on **Camera upload**. -## Take a photo +## Take a photo on HoloLens (1st gen) -Use the [bloom](https://support.microsoft.com/help/12644/hololens-use-gestures) gesture to go to **Start**, then select **Photo**. Use gaze to position the photo frame, then air tap to take the picture. The picture will be saved to your collection in the Photos app.

+Use the open the **Start** menu, and then select the Photos app. -Want to snap a quick pic? Press the volume up and volume down buttons at the same time. [Where are the buttons?](https://support.microsoft.com/help/12649/hololens-whats-in-the-box) +Use gaze to position the photo frame, then air tap to take the picture. The picture will be saved to your collection in the Photos app.

-## Take a video +Want to snap a quick picture? Press the [volume up and volume down buttons](hololens1-hardware.md#hololens-components) at the same time. + +## Take a video on HoloLens (1st gen) Use the bloom gesture to go to **Start**, then select **Video**. Use gaze to position the video frame, then air tap to start recording. To stop recording, use bloom once. The video will be saved to your collection in the Photos app. -To start recording more quickly, press and hold the volume up and volume down buttons simultaneously until a 3-second countdown begins. To stop recording, tap both buttons. +To start recording more quickly, press and hold the volume up and volume down buttons simultaneously until a three-second countdown begins. To stop recording, tap both buttons. > [!TIP] > You can always have Cortana take a photo or a video for you. Just say "Hey Cortana, take a photo" or "Hey Cortana, take a video." [What else can I say to Cortana?](hololens-cortana.md) -[Take + share photos and video with Mixed reality capture](https://docs.microsoft.com/en-us/windows/mixed-reality/mixed-reality-capture) +## Find your photos and videos -[Find and view your photos](https://docs.microsoft.com/en-us/windows/mixed-reality/see-your-photos) +To see your photos from OneDrive, select **More** > **Settings**, and then turn on **Show my cloud-only content from OneDrive**. (You'll need to sign in to the Photos app with your Microsoft account, if you haven't already.) + +To pin a photo or video in your world, open it, then select **Place in mixed world**. Use tap and hold to move it to where you want it. + +## Share photos and videos + +To share images to a social network, in the Collection view, tap and hold the photo you want to share, then select **Share**. Select **Share Assistant**, then select the app that you want to share to. + +You can also share directly from the camera app right after you take a photo—at the top of the image, select **Share**. diff --git a/devices/hololens/holographic-store-apps.md b/devices/hololens/holographic-store-apps.md new file mode 100644 index 0000000000..6d0e0d820a --- /dev/null +++ b/devices/hololens/holographic-store-apps.md @@ -0,0 +1,53 @@ +--- +title: Find, install, and uninstall applications +description: The Microsoft Store is your source for apps and games that work with HoloLens. Learn more about finding, installing, and uninstalling holographic apps. +ms.assetid: cbe9aa3a-884f-4a92-bf54-8d4917bc3435 +ms.reviewer: v-miegge +ms.date: 8/30/2019 +manager: jarrettr +keywords: hololens, store, uwp, app, install +ms.prod: hololens +ms.sitesec: library +author: mattzmsft +ms.author: mazeller +ms.topic: article +ms.localizationpriority: medium +appliesto: +- HoloLens (1st gen) +- HoloLens 2 +--- + +# Find, install, and uninstall applications from the Microsoft Store + +The Microsoft Store is your go-to source for apps and games that work with HoloLens. When you go to the Store on your HoloLens, any apps you see there will run on it. + +Apps on HoloLens use either 2D view or holographic view. Apps that use 2D view look like windows and can be positioned all around you. Apps that use holographic view surround you and become the only app you see. + +HoloLens supports many existing applications from the Microsoft Store, as well as new apps built specifically for HoloLens. This article focuses on holographic applications from the Microsoft Store. + +To learn more about installing and running custom apps, read [Custom holographic applications](holographic-custom-apps.md). + +## Find apps + +Open the Microsoft Store from the **Start** menu. Then browse for apps and games. You can use Cortana to search by saying "Hey, Cortana" and then saying your search terms. + +## Install apps + +To download apps, you'll need to be signed in with a Microsoft account. To buy them, you'll need a payment method associated with the Microsoft account you use on your HoloLens. To set up a payment method, go to [account.microsoft.com](http://account.microsoft.com/) and select **Payment & billing** > **Payment options** > **Add a payment option**. + +1. To open the [**Start** menu](holographic-home.md), perform a [bloom](hololens1-basic-usage.md) gesture or tap your wrist. +2. Select the Store app and then tap to place this tile into your world. +3. Once the Store app opens, use the search bar to look for any desired application. +4. Select **Get** or **Install** on the application's page (a purchase may be required). + +## Uninstall apps + +There are two ways to uninstall applications. You can uninstall applications through the Microsoft Store or Start menu. + +### Uninstall from the Start menu + +On the **Start** menu or in the **All apps** list, gaze at the app. Tap and hold until the menu appears, then select **Uninstall**. + +### Uninstall from the Microsoft Store + +Open the Microsoft Store from the **Start** menu, and then browse for the application you'd like to uninstall. On the Store page, each application that you have installed has an **Uninstall** button. diff --git a/devices/hololens/hololens-calibration.md b/devices/hololens/hololens-calibration.md new file mode 100644 index 0000000000..1296d0f4bd --- /dev/null +++ b/devices/hololens/hololens-calibration.md @@ -0,0 +1,147 @@ +--- +title: Improve visual quality and comfort +description: Calibrating your IPD (interpupillary distance) can improve the quality of your visuals. Both HoloLens and Windows Mixed Reality immersive headsets offer ways to customize IPD. +author: Teresa-Motiv +ms.author: xerxesb +ms.date: 9/13/2019 +ms.topic: article +keywords: calibration, comfort, visuals, quality, ipd +ms.prod: hololens +ms.sitesec: library +author: Teresa-Motiv +ms.localizationpriority: high +ms.reviewer: +manager: jarrettr +appliesto: +- HoloLens (1st gen) +- HoloLens 2 +--- + +# Improve visual quality and comfort + +HoloLens 2 and HoloLens (1st gen) both work better when they're calibrated to your unique eyes. + +While both devices need to calibrate for the best hologram viewing experience, they use different calibration technologies and techniques. Jump to [HoloLens 2 calibration](#calibrating-your-hololens-2) or [HoloLens (1st gen) calibration](#calibrating-your-hololens-1st-gen). + +## Calibrating your HoloLens 2 + +HoloLens 2 uses eye-tracking technology to improve your experience seeing and interacting with the virtual environment. Calibrating the HoloLens 2 ensures that it can accurately track your eyes (and the eyes of anyone else who uses the device). After calibration, holograms will appear correctly even as the visor shifts on your head. + +HoloLens 2 prompts a user to calibrate the device under the following circumstances: + +- The user is using the device for the first time +- The user previously opted out of the calibration process +- The calibration process did not succeed the last time the user used the device + +![Calibration prompt](./images/07-et-adjust-for-your-eyes.png) + +During this process, you'll look at a set of targets (gems). It's fine if you blink or close your eyes during calibration but try not to stare at other objects in the room. This allows HoloLens to learn about your eye position to render your holographic world. + +![Calibration prompt](./images/07-et-hold-head-still.png) + +![Calibration prompt](./images/08-et-gems.png) + +![Calibration prompt](./images/09-et-adjusting.png) + +If calibration was successful, you'll see a success screen. If not, read more about diagnosing calibration failures [here](#troubleshooting-hololens-2-calibration). + +![Calibration prompt](./images/10-et-success.png) + +### Calibration when sharing a device or session + +Multiple users can share a HoloLens 2 device, without a need for each person to go through device setup. When a new user puts the device on their head for th first time, HoloLens 2 automatically prompts the user to calibrate visuals. When a user that has previously calibrated visuals puts the device on their head, the display seamlessly adjusts for quality and a comfortable viewing experience. + +### Manually starting the calibration process + +1. Use the start gesture to open the [**Start** menu](hololens2-basic-usage.md#start-gesture). +1. If the Settings app isn't pinned to **Start**, select **All Apps**. +1. Select **Settings**, and then select **System** > **Calibration** > **Eye Calibration** > **Run eye calibration**. + + ![The Settings app, showing the Run eye calibration option](./images/C-Settings.Calibration.png) + +### Troubleshooting HoloLens 2 calibration + +Calibration should work for most people, but there are cases where calibration fails. + +Some potential reasons for calibration failure include: + +- Getting distracted and not following the calibration targets +- Dirty or scratched device visor or device visor not positioned properly +- Dirty or scratched glasses +- Certain types of contact lenses and glasses (colored contact lenses, some toric contact lenses, IR blocking glasses, some high prescription glasses, sunglasses, or similar) +- More-pronounced makeup and some eyelash extensions +- Hair or thick eyeglass frames if they are blocking the device from seeing your eyes +- Certain eye physiology, eye conditions or eye surgery such as narrow eyes, long eyelashes, amblyopia, nystagmus, some cases of LASIK or other eye surgeries + +If calibration is unsuccessful try: + +- Cleaning your device visor +- Cleaning your glasses +- Pushing your device visor as close to your eyes as possible +- Moving objects in your visor out of the way (such as hair) +- Turning on a light in your room or moving out of direct sunlight + +If you followed all guidelines and calibration is still failing, please let us know by filing feedback in [Feedback Hub](hololens-feedback.md). + +### Calibration data and security + +Calibration information is stored locally on the device and is not associated with any account information. There is no record of who has used the device without calibration. This mean new users will get prompted to calibrate visuals when they use the device for the first time, as well as users who opted out of calibration previously or if calibration was unsuccessful. + +Calibration information can always be deleted from the device in **Settings** > **Privacy** > **Eye tracker**. + +### Disable calibration + +You can also disable the calibration prompt by following these steps: + +1. Select **Settings** > **System** > **Calibration**. +1. Turn off **When a new person uses this HoloLens, automatically ask to run eye calibration**. + +> [!IMPORTANT] +> Please understand that this setting may adversely affect hologram rendering quality and comfort. + +### HoloLens 2 eye-tracking technology + +The device uses its eye-tracking technology to improve display quality, and to ensure that all holograms are positioned accurately and comfortable to view in 3D. Because it uses the eyes as landmarks, the device can adjust itself for every user and tune its visuals as the headset shifts slightly throughout use. All adjustments happen on the fly without a need for manual tuning. + +HoloLens applications use eye tracking to track where you are looking in real time. This is the main capability developers can leverage to enable a whole new level of context, human understanding and interactions within the Holographic experience. Developers don’t need to do anything to leverage this capability. + +## Calibrating your HoloLens (1st gen) + +HoloLens (1st gen) adjusts hologram display according to the your [interpupillary distance](https://en.wikipedia.org/wiki/Interpupillary_distance) (IPD). If the IPD is not accurate, holograms may appear unstable or at an incorrect distance. You can improve the quality of your visuals by calibrating the device to your interpupillary distance (IPD). + +When you set up your Hololens (1st gen) device, it prompts to calibrate your visuals after Cortana introduces herself. It's recommended that you complete the calibration step during this setup phase. However you can skip it by waiting until Cortana prompts you and then saying "Skip." + +During the calibration process, HoloLens asks you to align your finger with a series of six targets per eye. HoloLens uses this process to set the IPD correctly for your eyes. + +![IPD finger-alignment screen at second step](./images/ipd-finger-alignment-300px.jpg) + +### Manually start the calibration process + +If you need to update the calibration or if a new user needs to adjust it, you can manually run the Calibration app at any time. The Calibration app is installed by default. You can access it by using eihter the **Start** menu or the Settings app. + +To use the **Start** menu to run the Calibration app, follow these steps: + +1. Use the [bloom](hololens1-basic-usage.md) gesture to open the **Start** menu. +1. To view all apps, select **+**. +1. Select **Calibration**. + +![Accessing the calibration app from the shell](./images/calibration-shell.png) + +![The calibration app displayed as a Live Cube after being launched](./images/calibration-livecube-200px.png) + +To use the Settings app to run the Calibration app, follow these steps: + +1. Use the [bloom](hololens1-basic-usage.md) gesture to open the **Start** menu. +1. If **Settings** isn't pinned to **Start**, select **+** to view all apps. +1. Select **Settings**. +1. Select **System** > **Utilities** > **Open Calibration**. + +![Launching the calibration app from the settings app](./images/calibration-settings-500px.jpg) + +## Immersive headsets + +Some immersive headsets provide the ability to customize the IPD setting. To change the IPD for your headset, open the Settings app and select **Mixed reality** > **Headset display**, and then move the slider control. You’ll see the changes in real time in your headset. If you know your IPD, maybe from a visit to the optometrist, you can enter it directly as well. + +You can also adjust this setting on your PC by selecting **Settings** > **Mixed reality** > **Headset display**. + +If your headset does not support IPD customization, this setting will be disabled. diff --git a/devices/hololens/hololens-clicker-restart-recover.md b/devices/hololens/hololens-clicker-restart-recover.md deleted file mode 100644 index 25e49740c9..0000000000 --- a/devices/hololens/hololens-clicker-restart-recover.md +++ /dev/null @@ -1,49 +0,0 @@ ---- -title: Restart or recover the HoloLens clicker -description: Things to try if the HoloLens clicker is unresponsive or isn’t working well. -ms.assetid: 13406eca-e2c6-4cfc-8ace-426ff8f837f4 -ms.reviewer: jarrettrenshaw -ms.date: 07/01/2019 -manager: v-miegge -keywords: hololens -ms.prod: hololens -ms.sitesec: library -author: v-miegge -ms.author: v-miegge -ms.topic: article -ms.localizationpriority: medium ---- - -# Restart or recover the HoloLens clicker - -[Clicker recovery](https://support.microsoft.com/en-us/help/15555) - -Here are some things to try if the HoloLens clicker is unresponsive or isn’t working well. - -## Restart the clicker - -Use the tip of a pen to press and hold the [pairing button](https://support.microsoft.com/en-us/help/12646). - -![Hold the pairing button](images/recover-clicker-1.png) - -At the same time, click and hold the clicker for 15 seconds. If the clicker was already paired with your HoloLens, it will stay paired after it restarts. - -![Hold the clicker](images/recover-clicker-2.png) - -If the clicker won't turn on or restart, try charging it using the HoloLens charger. If the battery is very low, it might take a few minutes for the white indicator light to turn on. - -## Re-pair the clicker - -Go to Settings > Devices and select the clicker. Select Remove, wait a few seconds, then pair the clicker again. - -## Recover the clicker - -If restarting and re-pairing the clicker don’t fix the problem, the Windows Device Recovery Tool can help you recover it. The recovery process may take some time, and the latest version of the clicker software will be installed. To use the tool, you’ll need a computer running Windows 10 or later with at least 4 GB of free storage space. - -To recover the clicker: - -1. Download and install the [Windows Device Recovery Tool](https://dev.azure.com/ContentIdea/ContentIdea/_queries/query/8a004dbe-73f8-4a32-94bc-368fc2f2a895/) on your computer. -1. Connect the clicker to your computer using the Micro USB cable that came with your HoloLens. -1. Run the Windows Device Recovery Tool and follow the instructions. - -If the clicker isn’t automatically detected, select **My device was not detected** and follow the instructions to put your device into recovery mode. diff --git a/devices/hololens/hololens-clicker.md b/devices/hololens/hololens-clicker.md deleted file mode 100644 index 8ec7e8077b..0000000000 --- a/devices/hololens/hololens-clicker.md +++ /dev/null @@ -1,65 +0,0 @@ ---- -title: Use the HoloLens Clicker -description: -ms.assetid: 7d4a30fd-cf1d-4c9a-8eb1-1968ccecbe59 -ms.reviewer: jarrettrenshaw -ms.date: 07/01/2019 -manager: v-miegge -keywords: hololens -ms.prod: hololens -ms.sitesec: library -author: v-miegge -ms.author: v-miegge -ms.topic: article -ms.localizationpriority: medium ---- - -# Use the HoloLens Clicker - -The clicker was designed specifically for HoloLens and gives you another way to interact with holograms. It comes with HoloLens, in a separate box. Use it in place of hand gestures to select, scroll, move, and resize. - -![The HoloLens Clicker](images/use-hololens-clicker-1.png) - -## Hold the clicker - -To put on the clicker, slide the loop over your ring or middle finger with the Micro USB port toward your wrist. Rest your thumb in the indentation. - -![How to hold the Clicker](images/use-hololens-clicker-2.png) - -## Clicker gestures - -Clicker gestures are small wrist rotations, not the larger movements used for HoloLens hand gestures. And HoloLens will recognize your gestures and clicks even if the clicker is outside the [gesture frame](https://support.microsoft.com/help/12644), so you can hold the clicker in the position that's most comfortable for you​. - -- **Select**. To select a hologram, button, or other element, gaze at it, then click. - -- **Click and hold**. Click and hold your thumb down on the button to do some of the same things you would with tap and hold, like move or resize a hologram. - -- **Scroll**. On the app bar, select **Scroll Tool**. Click and hold, then rotate the clicker up, down, left, or right. To scroll faster, move your hand farther from the center of the scroll tool. - -- **Zoom**. On the app bar, select **Zoom Tool**. Click and hold, then rotate the clicker up to zoom in, or down to zoom out. - ->[!TIP] ->In Microsoft Edge, gaze at a page and double-click to zoom in or out. - -## Pair and charge the clicker - -To pair the clicker with your HoloLens, see [Pair Bluetooth devices](https://support.microsoft.com/help/12636). - -When the clicker battery is low, the battery indicator will blink amber. Plug the Micro USB cable into a USB power supply to charge the device. - -## Indicator lights - -Here's what the lights on the clicker mean. - -- **Blinking white**. The clicker is in pairing mode. - -- **Fast-blinking white**. Pairing was successful. - -- **Solid white**. The clicker is charging. - -- **Blinking amber**. The battery is low. - -- **Solid amber**. The clicker ran into an error and you'll need to restart it. While pressing the pairing button, click and hold for 15 seconds. - ->[!NOTE] ->If the clicker doesn't respond or won't start, see [Restart or recover the HoloLens clicker](https://support.microsoft.com/help/15555/hololens-restart-or-recover-the-hololens-clicker). diff --git a/devices/hololens/hololens-commercial-features.md b/devices/hololens/hololens-commercial-features.md new file mode 100644 index 0000000000..1b3fdcdcd4 --- /dev/null +++ b/devices/hololens/hololens-commercial-features.md @@ -0,0 +1,77 @@ +--- +title: Commercial features +description: The Microsoft HoloLens Commercial Suite includes features that make it easier for businesses to manage HoloLens devices. HoloLens 2 devices are equipped with commercial features by default. +author: scooley +ms.author: scooley +ms.date: 08/26/19 +ms.topic: article +keywords: HoloLens, commercial, features, mdm, mobile device management, kiosk mode +ms.prod: hololens +ms.sitesec: library +ms.localizationpriority: high +ms.reviewer: +manager: jarrettr +appliesto: +- HoloLens (1st gen) +- HoloLens 2 +--- + +# Commercial features + +HoloLens includes features that make it easier for businesses to manage HoloLens devices. + +Every HoloLens 2 device has commercial features available. + +HoloLens (1st gen) came with two licensing options, the developer license and a commercial license. To unlock HoloLens's commercial capabilities, upgrade from the developer license to a commercial license. To purchase the Microsoft HoloLens Commercial Suite, contact your local Microsoft account manager. + +>[!VIDEO https://www.youtube.com/embed/tNd0e2CiAkE] + +## Key commercial features + +- **Kiosk mode.** You can use HoloLens in demo or showcase experiences by using kiosk mode, to limit which apps can run. + + ![Using kiosk mode, HoloLens launches directly into the app of your choice.](images/201608-kioskmode-400px.png) + +- **Mobile Device Management (MDM) for HoloLens.** Your IT department can manage multiple HoloLens devices simultaneously by using solutions such as Microsoft Intune. You can manage settings, select apps to install, and set security configurations that are tailored to your organization's needs. + + ![Mobile Device Management on HoloLens provides enterprise-grade device management across multiple devices.](images/201608-enterprisemanagement-400px.png) + +- **Windows Update for Business.** Windows Update for Business provides controlled operating system updates to devices and support for the long-term servicing channel. +- **Data security.** BitLocker data encryption is enabled on HoloLens to provide the same level of security protection as any other Windows device. +- **Work access.** Anyone in your organization can remotely connect to the corporate network through virtual private network (VPN) on a HoloLens. HoloLens can also access Wi-Fi networks that require credentials. +- **Microsoft Store for Business.** Your IT department can also set up an enterprise private store, containing only your company’s apps for your specific HoloLens usage. Securely distribute your enterprise software to selected group of enterprise users. + +## Feature comparison between editions + +|Features |HoloLens Development Edition |HoloLens Commercial Suite |HoloLens 2 | +|---|:---:|:---:|:---:| +|Device Encryption (BitLocker) | |✔️ |✔️ | +|Virtual Private Network (VPN) | |✔️ |✔️ | +|[Kiosk mode](https://docs.microsoft.com/windows/mixed-reality/using-the-windows-device-portal#kiosk-mode) | |✔️ |✔️ | +|**Management and deployment** | | | | +|Mobile Device Management (MDM) | |✔️ |✔️ | +|Ability to block unenrollment | |✔️ |✔️ | +|Cert-based corporate Wi-Fi access | |✔️ |✔️ | +|Microsoft Store (Consumer) |Consumer |Filter by using MDM |Filter by using MDM | +[Business Store Portal](https://docs.microsoft.com/microsoft-store/working-with-line-of-business-apps) | |✔️ |✔️ | +|**Security and identity** | | | | +|Sign in by using Azure Active Directory (AAD) account |✔️ |✔️ |✔️ | +|Sign in by using Microsoft Account (MSA) |✔️ |✔️ |✔️ | +|Next Generation Credentials with PIN unlock |✔️ |✔️ |✔️ | +|[Secure boot](https://docs.microsoft.com/windows-hardware/design/device-experiences/oem-secure-boot) |✔️ |✔️ |✔️ | +|**Servicing and support** | | | | +|Automatic system updates as they arrive |✔️ |✔️ |✔️ | +|[Windows Update for Business](https://docs.microsoft.com/windows/deployment/update/waas-manage-updates-wufb) | |✔️ |✔️ | +|Long-Term Servicing Channel (LTSC) | |✔️ |✔️ | + +## Enabling commercial features + +Your organization's IT admin can set up commercial features such as Microsoft Store for Business, kiosk mode, and enterprise Wi-Fi access. The [Microsoft HoloLens](https://docs.microsoft.com/hololens) documentation provides step-by-step instructions for enrolling devices and installing apps from Microsoft Store for Business. + +## See also + +- [Microsoft HoloLens](https://docs.microsoft.com/hololens) +- [Kiosk mode](/windows/mixed-reality/using-the-windows-device-portal.md#kiosk-mode) +- [CSPs supported in HoloLens devices](/windows/client-management/mdm/configuration-service-provider-reference#csps-supported-in-hololens-devices) +- [Microsoft Store For Business and line of business applications](https://blogs.technet.microsoft.com/sbucci/2016/04/13/windows-store-for-business-and-line-of-business-applications/) +- [Working with line-of-business apps](/microsoft-store/working-with-line-of-business-apps) diff --git a/devices/hololens/hololens-connect-devices.md b/devices/hololens/hololens-connect-devices.md index c702921e14..6e8f48fa30 100644 --- a/devices/hololens/hololens-connect-devices.md +++ b/devices/hololens/hololens-connect-devices.md @@ -8,39 +8,67 @@ author: Teresa-Motiv ms.author: v-tea ms.topic: article ms.localizationpriority: medium -ms.date: 8/12/19 +ms.date: 9/13/2019 manager: jarrettr appliesto: - HoloLens (1st gen) - HoloLens 2 --- -# Connect devices and accessories +# Connect to Bluetooth and USB-C devices ## Pair Bluetooth devices -Pair a Bluetooth mouse and keyboard with HoloLens, then use them to interact with holograms and to type anywhere you'd use the holographic keyboard. Pair the HoloLens [clicker](hololens-clicker.md) for a different way to interact with HoloLens. +Pair a Bluetooth mouse and keyboard with HoloLens, then use them to interact with holograms and to type anywhere you'd use the holographic keyboard. + +Classes of Bluetooth devices supported by HoloLens 2: + +- Mouse +- Keyboard +- Bluetooth audio output (A2DP) devices + +Classes of Bluetooth devices supported by HoloLens (1st gen): + +- Mouse +- Keyboard +- HoloLens (1st gen) clicker > [!NOTE] -> Other types of Bluetooth devices, such as speakers, headsets, smartphones, and game pads, may appear as available in HoloLens settings, but aren't supported. [Learn more](http://go.microsoft.com/fwlink/p/?LinkId=746660). +> Other types of Bluetooth devices, such as speakers, headsets, smartphones, and game pads, may appear as available in HoloLens settings, but aren't supported on HoloLens (1st gen). [Learn more](http://go.microsoft.com/fwlink/p/?LinkId=746660). ### Pair a Bluetooth keyboard or mouse -1. Turn on your keyboard or mouse and make it discoverable. The way you make it discoverable depends on the device. Check the device or visit the manufacturer's website to learn how. +1. Turn on your keyboard or mouse and make it discoverable. The way you make it discoverable depends on the device. To learn how to do this, check the device or visit the manufacturer's website. -1. Go to **Start**, then select **Settings**. -1. Select **Devices** and make sure Bluetooth is on. When you see the device name, select **Pair** and follow the instructions. +1. Use the bloom gesture (HoloLens (1st gen) or the start gesture (HoloLens 2) to go to **Start**, then select **Settings**. +1. Select **Devices** and make sure that Bluetooth is on. When you see the device name, select **Pair** and follow the instructions. ### Pair the clicker +> Applies to HoloLens (1st gen) only. + 1. Use the bloom gesture to go to **Start**, then select **Settings**. -1. Select **Devices** and make sure Bluetooth is on. -1. Use the tip of a pen to press and hold the clicker's pairing button until the status light blinks white. Make sure to hold the button down until the light starts blinking. [Where's the pairing button?](hololens-clicker.md) +1. Select **Devices** and make sure that Bluetooth is on. +1. Use the tip of a pen to press and hold the clicker's pairing button until the status light blinks white. Make sure to hold the button down until the light starts blinking. [Where's the pairing button?](hololens1-clicker.md) 1. On the pairing screen, select **Clicker** > **Pair**. ## Connect USB-C devices +> Applies to HoloLens 2 only. + +HoloLens 2 lets you connect a wide range of USB-C devices. + +HoloLens 2 supports the following devices classes: + +- Mass storage devices (such as thumb drives) +- Ethernet adapters (including ethernet with charging) +- USB-C to 3.5mm digital audio adapters +- USB-C digital audio headsets (including headset adapters with charging) +- Wired mouse +- Wired keyboard +- Combination PD hubs (USB A + PD charging) + ## Connect to Miracast -> Applies to HoloLens 2 only. +Use Miracast by opening the **Start** menu and selecting the display icon or saying "Connect" while gazing at the **Start** menu. Choose an available device from the list that appears and complete pairing to begin projection. diff --git a/devices/hololens/hololens-cortana.md b/devices/hololens/hololens-cortana.md index 03ad75f637..5ffe60d2e1 100644 --- a/devices/hololens/hololens-cortana.md +++ b/devices/hololens/hololens-cortana.md @@ -1,8 +1,8 @@ --- -title: Cortana on HoloLens +title: Use your voice with HoloLens description: Cortana can help you do all kinds of things on your HoloLens ms.assetid: fd96fb0e-6759-4dbe-be1f-58bedad66fed -ms.date: 08/14/2019 +ms.date: 9/13/2019 keywords: hololens ms.prod: hololens ms.sitesec: library @@ -10,39 +10,67 @@ author: v-miegge ms.author: v-miegge ms.topic: article manager: jarrettr -ms.localizationpriority: medium +ms.localizationpriority: high +appliesto: +- HoloLens (1st gen) +- HoloLens 2 --- # Use your voice with HoloLens -You can use your voice to do many of the same things you do with gestures on HoloLens, like taking a quick photo or opening an app. +You can use your voice to do almost anything on HoloLens, such as taking a quick photo or opening an app. Many voice commands are built into HoloLens, while others are available through Cortana. -## Voice commands - -Get around HoloLens faster with these basic commands. If you turn Cortana off, "Hey Cortana" voice commands won't be available, but you'll still be able to use the following built-in voice commands. - -**Select**. Use this instead of air tap. Gaze at a hologram, then say "Select." - -**Go to start**. Say "Go to Start" anytime to bring up the **Start** menu. Or when you're in an immersive app, say "Go to Start" to get to the quick actions menu. - -**Move this**. Instead of air tapping and dragging an app, say "Move this" and use gaze to move it. - -**Face me**. Gaze at a hologram, and then say "Face me" to turn it your way. - -**Bigger/Smaller**. Gaze at a hologram, and then say "Bigger" or "Smaller" to resize it. - -Many buttons and other elements on HoloLens also respond to your voice—for example, **Adjust** and **Close** on the app bar. To find out if a button is voice-enabled, rest your gaze on it for a moment. If it is, you'll see a voice tip. - -## Dictation mode - -Tired of typing? Switch to dictation mode any time the holographic keyboard is active. Select the microphone icon to get started, or say "Start dictating." To stop dictating, select **Done** or say "Stop dictating." To delete what you just dictated, say "Delete that." +This article teachs you how to control HoloLens and your holographic world with your voice and with Cortana. > [!NOTE] -> You need an Internet connection to use dictation mode. +> Speech is only supported in [some languages](https://support.microsoft.com/help/4039262#Languages). The speech language is based on the Windows display language, not the keyboard language. +> +> You can verify the Windows display language by selecting **Settings** > **Time and Language** > **Language**. + +## Built-in voice commands + +Get around HoloLens faster with these basic commands. In order to use these you need to enable Speech during first run of the device or in **Settings** > **Privacy** > **Speech**. You can always check whether speech is enabled by looking at the status at the top of Start menu. + +### General speech commands + +Use these commands throughout Windows Mixed Reality to get around faster. Some commands use the gaze cursor, which you bring up by saying “select.” + +| Say this | To do this | +| - | - | +| "Select" | Say "select" to bring up the gaze cursor. Then, turn your head to position the cursor on the thing you want to select, and say “select” again. | +|Open the Start menu | "Go to Start" | +|Close the Start menu | "Close" | +|Leave an immersive app | Say "Go to Start" to bring up the quick actions menu, then say "Mixed reality home." | +|Hide and show hand ray | "Hide hand ray" / "Show hand ray" | +|See available speech commands | "What can I say?" | + +### Hologram commands + +To use these commands, gaze at a 3D object, hologram, or app window. + +| Say this | To do this | +| - | - | +| "Bigger" | Make it bigger | +| "Smaller" | Make it smaller | +| "Face me" | Turn it to face you | +| "Move this" | Move it (follow your gaze) | +| "Close" | Close it | +| "Follow" / "Stop following" | Make it follow you as you move around | + +### See it, say it + +Many buttons and other elements on HoloLens also respond to your voice—for example, **Follow me** and **Close** on the app bar, or the **Back** button in Edge. To find out if a button is voice-enabled, rest your **gaze cursor** on it for a moment to see a voice tip. + +### Dictation mode + +Tired of typing? Switch to dictation mode any time that the holographic keyboard is active. To get started, select the microphone icon or say "Start dictating." To stop dictating, select **Done** or say "Stop dictating." To delete what you just dictated, say "Delete that." + +> [!NOTE] +> To use dictation mode, you have to have an internet connection. HoloLens dictation uses explicit punctuation, meaning that you say the name of the punctuation you want to use. For instance, you might say "Hey **comma** what are you up to **question mark**." -Here are the punctuation keywords you can use: +Here are the punctuation keywords that you can use: - Period, comma, question mark, exclamation point/exclamation mark - New line/new paragraph @@ -55,11 +83,13 @@ Sometimes it's helpful to spell out things like email addresses. For instance, t ## Do more with Cortana -Cortana can help you do all kinds of things on your HoloLens, from searching the web to shutting down your device. To get her attention, select Cortana on Start or say "Hey Cortana" anytime. +Cortana can help you do all kinds of things on your HoloLens, from searching the web to shutting down your device. She can give you suggestions, ideas, reminders, alerts, and more. To get her attention, select Cortana on **Start** or say "Hey Cortana" anytime. ![Hey Cortana!](images/cortana-on-hololens.png) -Here are some things you can try saying (remember to say "Hey Cortana" first): +Here are some things you can try saying (remember to say "Hey Cortana" first). + +**Hey, Cortana**... - What can I say? - Increase the volume. @@ -68,21 +98,22 @@ Here are some things you can try saying (remember to say "Hey Cortana" first): - Restart. - Go to sleep. - Mute. -- Launch ``. -- Move `` here (gaze at the spot you want the app to move to). +- Launch <*app name*>. +- Move <*app name*> here (gaze at the spot that you want the app to move to). - Go to Start. - Take a picture. - Start recording. (Starts recording a video.) - Stop recording. (Stops recording a video.) -- Call ``. (Requires Skype.) +- Call <*contact*>. (Requires Skype.) - What time is it? - Show me the latest NBA scores. - How much battery do I have left? - Tell me a joke. ->[!NOTE] -> ->- Some Cortana features you're used to from Windows on your PC or phone (for example, reminders and notifications) aren't supported in Microsoft HoloLens Development Edition. Cortana on HoloLens is English-only, and the Cortana experience may vary among regions. ->- Cortana is on the first time you use HoloLens. You can turn her off in Cortana's settings. In the **All apps** list, select **Cortana > Settings**. Then turn off Cortana can give you suggestions, ideas, reminders, alerts, and more. ->- If Cortana isn't responding to "Hey Cortana," go to Cortana's settings and check to make sure she's on. ->- If you turn Cortana off, "Hey Cortana" voice commands won't be available, but you'll still be able to use other commands (such as "Select" and "Place"). +Some Cortana features that you're used to from Windows on your PC or phone (for example, reminders and notifications) aren't supported in Microsoft HoloLens Development Edition. Cortana on HoloLens is English-only, and the Cortana experience may vary from one region to another. + +### Turn Cortana off + +Cortana is on the first time you use HoloLens when you enable speech. You can turn her off in Cortana's settings. In the **All apps** list, select **Cortana > Settings**. Then turn off Cortana can give you suggestions, ideas, reminders, alerts, and more. + +If Cortana isn't responding to "Hey Cortana," check that speech is enabled on Start and go to Cortana's settings and check to make sure she's on. diff --git a/devices/hololens/hololens-encryption.md b/devices/hololens/hololens-encryption.md index 838674f0dc..62352e9767 100644 --- a/devices/hololens/hololens-encryption.md +++ b/devices/hololens/hololens-encryption.md @@ -11,17 +11,21 @@ ms.localizationpriority: medium ms.date: 01/26/2019 ms.reviewer: manager: dansimp +appliesto: +- HoloLens (1st gen) --- # Enable encryption for HoloLens -You can enable [BitLocker device encryption](https://docs.microsoft.com/windows/security/information-protection/bitlocker/bitlocker-device-encryption-overview-windows-10#bitlocker-device-encryption) to protect files and information stored on the HoloLens. Device encryption helps protect your data by encrypting it using AES-CBC 128 encryption method, which is equivalent to [EncryptionMethodByDriveType method 3](https://docs.microsoft.com/windows/client-management/mdm/bitlocker-csp#encryptionmethodbydrivetype) in the BitLocker configuration service provider (CSP). Only someone with the right encryption key (such as a password) can decrypt it or perform a data recovery. +HoloLens (1st gen) and HoloLens 2 both support device encryption using BitLocker, however, BitLocker is always enabled on HoloLens 2. +This article will help you enable and manage BitLocker on HoloLens (1st gen). +On HoloLens (1st gen) you can enable BitLocker device encryption manually or using mobile device management (MDM). Follow these instructions to enable [BitLocker device encryption](https://docs.microsoft.com/windows/security/information-protection/bitlocker/bitlocker-device-encryption-overview-windows-10#bitlocker-device-encryption) to protect files and information stored on the HoloLens. Device encryption helps protect your data using the AES-CBC 128 encryption method, which is equivalent to [EncryptionMethodByDriveType method 3](https://docs.microsoft.com/windows/client-management/mdm/bitlocker-csp#encryptionmethodbydrivetype) in the BitLocker configuration service provider (CSP). Personnel who have the correct encryption key (such as a password) can decrypt it or perform a data recovery. ## Enable device encryption using MDM -You can use your mobile device management (MDM) provider to apply a policy that requires device encryption. The policy used is the [Security/RequireDeviceEncryption setting](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-security#security-requiredeviceencryption) in the Policy CSP. +You can use your Mobile Device Management (MDM) provider to apply a policy that requires device encryption. The policy to use is the [Security/RequireDeviceEncryption setting](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-security#security-requiredeviceencryption) in the Policy CSP. [See instructions for enabling device encryption using Microsoft Intune.](https://docs.microsoft.com/intune/compliance-policy-create-windows#windows-holographic-for-business) @@ -39,61 +43,48 @@ Provisioning packages are files created by the Windows Configuration Designer to ### Create a provisioning package that upgrades the Windows Holographic edition and enables encryption -1. [Create a provisioning package for HoloLens.](hololens-provisioning.md) - -2. Go to **Runtime settings** > **Policies** > **Security**, and select **RequireDeviceEncryption**. +1. [Create a provisioning package for HoloLens.](hololens-provisioning.md) +1. Go to **Runtime settings** > **Policies** > **Security**, and select **RequireDeviceEncryption**. ![Require device encryption setting configured to yes](images/device-encryption.png) -2. Browse to and select the XML license file that was provided when you purchased the Commercial Suite. +1. Find the XML license file that was provided when you purchased the Commercial Suite. >[!NOTE] >You can configure [additional settings in the provisioning package](hololens-provisioning.md). -3. On the **File** menu, click **Save**. +1. On the **File** menu, click **Save**. -4. Read the warning that project files may contain sensitive information, and click **OK**. +1. Read the warning explaining that project files may contain sensitive information and click **OK**. >[!IMPORTANT] - >When you build a provisioning package, you may include sensitive information in the project files and in the provisioning package (.ppkg) file. Although you have the option to encrypt the .ppkg file, project files are not encrypted. You should store the project files in a secure location and delete the project files when they are no longer needed. - -3. On the **Export** menu, click **Provisioning package**. + >When you build a provisioning package, you may include sensitive information in the project files and provisioning package (.ppkg) file. Although you have the option to encrypt the .ppkg file, project files are not encrypted. You should store the project files in a secure location and delete the project files when no longer needed. -4. Change **Owner** to **IT Admin**, which will set the precedence of this provisioning package higher than provisioning packages applied to this device from other sources, and then select **Next**. - -5. Set a value for **Package Version**. +1. On the **Export** menu, click **Provisioning package**. +1. Change **Owner** to **IT Admin**, which will set the precedence of this provisioning package higher than provisioning packages applied to this device from other sources, and then select **Next**. +1. Set a value for **Package Version**. >[!TIP] >You can make changes to existing packages and change the version number to update previously applied packages. -6. On the **Select security details for the provisioning package**, click **Next**. - -7. Click **Next** to specify the output location where you want the provisioning package to go once it's built. By default, Windows ICD uses the project folder as the output location. +1. On the **Select security details for the provisioning package**, click **Next**. +1. Click **Next** to specify the output location where you want the provisioning package to go once it's built. By default, Windows ICD uses the project folder as the output location. Optionally, you can click Browse to change the default output location. -8. Click **Next**. - -9. Click **Build** to start building the package. The project information is displayed in the build page and the progress bar indicates the build status. - -10. When the build completes, click **Finish**. - +1. Click **Next**. +1. Click **Build** to start building the package. The project information is displayed in the build page and the progress bar indicates the build status. +1. When the build completes, click **Finish**. ### Apply the provisioning package to HoloLens 1. Connect the device via USB to a PC and start the device, but do not continue past the **fit** page of the initial setup experience (the first page with the blue box). - -2. Briefly press and release the **Volume Down** and **Power** buttons simultaneously. - -3. HoloLens will show up as a device in File Explorer on the PC. - -4. In File Explorer, drag and drop the provisioning package (.ppkg) onto the device storage. - -5. Briefly press and release the **Volume Down** and **Power** buttons simultaneously again while on the **fit** page. - -6. The device will ask you if you trust the package and would like to apply it. Confirm that you trust the package. - -7. You will see whether the package was applied successfully or not. If it failed, you can fix your package and try again. If it succeeded, proceed with device setup. +1. Briefly press and release the **Volume Down** and **Power** buttons simultaneously. +1. HoloLens will show up as a device in File Explorer on the PC. +1. In File Explorer, drag and drop the provisioning package (.ppkg) onto the device storage. +1. Briefly press and release the **Volume Down** and **Power** buttons simultaneously again while on the **fit** page. +1. The device will ask you if you trust the package and would like to apply it. Confirm that you trust the package. +1. You will see whether the package was applied successfully or not. If it failed, you can fix your package and try again. If it succeeded, proceed with device setup. >[!NOTE] >If the device was purchased before August 2016, you will need to sign into the device with a Microsoft account, get the latest OS update, and then reset the OS in order to apply the provisioning package. @@ -101,7 +92,7 @@ Provisioning packages are files created by the Windows Configuration Designer to ## Verify device encryption Encryption is silent on HoloLens. To verify the device encryption status: - + - On HoloLens, go to **Settings** > **System** > **About**. **BitLocker** is **enabled** if the device is encrypted. -![About screen showing BitLocker enabled](images/about-encryption.png) + ![About screen showing BitLocker enabled](images/about-encryption.png) diff --git a/devices/hololens/hololens-enroll-mdm.md b/devices/hololens/hololens-enroll-mdm.md index 7f5f3200e8..e4d85a4c61 100644 --- a/devices/hololens/hololens-enroll-mdm.md +++ b/devices/hololens/hololens-enroll-mdm.md @@ -20,24 +20,22 @@ You can manage multiple Microsoft HoloLens devices simultaneously using solution >[!NOTE] >Mobile device management (MDM), including the VPN, Bitlocker, and kiosk mode features, is only available when you [upgrade to Windows Holographic for Business](hololens-upgrade-enterprise.md). - ## Requirements - Your organization will need to have mobile device management (MDM) set up in order to manage HoloLens devices. Your MDM provider can be Microsoft Intune or a 3rd party provider that uses Microsoft MDM APIs. -## Auto-enrollment in MDM + Your organization will need to have Mobile Device Management (MDM) set up in order to manage HoloLens devices. Your MDM provider can be Microsoft Intune or a 3rd party provider that uses Microsoft MDM APIs. -If your organization uses Azure Active Directory (Azure AD) and an MDM solution that accepts an AAD token for authentication (currently, only supported in Microsoft Intune and AirWatch), your IT admin can configure Azure AD to automatically allow MDM enrollment after the user signs in with their Azure AD account. [Learn how to configure Azure AD enrollment.](https://docs.microsoft.com/intune/deploy-use/set-up-windows-device-management-with-microsoft-intune#azure-active-directory-enrollment) +## Auto-enrollment in MDM + +If your organization uses Azure Active Directory (Azure AD) and an MDM solution that accepts an AAD token for authentication (currently, only supported in Microsoft Intune and AirWatch), your IT admin can configure Azure AD to automatically allow MDM enrollment after the user signs in with their Azure AD account. [Learn how to configure Azure AD enrollment.](https://docs.microsoft.com/intune/deploy-use/set-up-windows-device-management-with-microsoft-intune#azure-active-directory-enrollment) When auto-enrollment is enabled, no additional manual enrollment is needed. When the user signs in with an Azure AD account, the device is enrolled in MDM after completing the first-run experience. ## Enroll through Settings app When the device is not enrolled in MDM during the first-run experience, the user can manually enroll the device with the organization's MDM server using the Settings app. - + 1. Go to **Settings** > **Accounts** > **Work access**. - -2. Select **Enroll into device management** and enter your organizational account. You will be redirected to your organization's sign in page. - -4. Upon successful authentication to the MDM server, a success message is shown. +1. Select **Enroll into device management** and enter your organizational account. You will be redirected to your organization's sign in page. +1. Upon successful authentication to the MDM server, a success message is shown. Your device is now enrolled with your MDM server. The device will need to restart to acquire policies, certificates, and apps. The Settings app will now reflect that the device is enrolled in device management. diff --git a/devices/hololens/hololens-feedback.md b/devices/hololens/hololens-feedback.md new file mode 100644 index 0000000000..51509d0833 --- /dev/null +++ b/devices/hololens/hololens-feedback.md @@ -0,0 +1,83 @@ +--- +title: Give us feedback +description: Create actionable feedback for HoloLens and Windows Mixed Reality developers by using the Feedback Hub. +ms.assetid: b9b24c72-ff86-44a9-b30d-dd76c49479a9 +author: mattzmsft +ms.author: mazeller +ms.date: 09/13/2019 +ms.prod: hololens +ms.topic: article +keywords: feedback, bug, issue, error, troubleshoot, help +manager: jarrettr +ms.localizationpriority: medium +appliesto: +- HoloLens (1st gen) +- HoloLens 2 +--- + +# Give us feedback + +Use the Feedback Hub to tell us which features you love, which features you could do without, or when something could be better. + +## Feedback for Windows Mixed Reality immersive headset on PC + +> [!IMPORTANT] +> Before you report an issue, make sure that your environment meets the following requirements so that you can successfully upload logs and other information: +> +> - Have a minimum of 3GB free disk space available on the main drive of the device. +> - To upload cabs or other large files, connect to a non-metered network. + +1. Make sure that you have the immersive headset connected to your PC, and then on the desktop, select **Feedback Hub**. +1. In the left pane, select **Feedback**. + ![Feedback tab](images/feedback1-600px.png) +1. To enter new feedback, select **Add new feedback**. + ![Add new feedback](images/feedback2-600px.png) +1. To make feedback actionable, in **What kind of feedback is this?** select **Problem**. +1. In **Summarize your issue**, enter a meaningful title for your feedback. +1. In **Give us more detail**, provide details and repro steps. + ![Details and repro steps](images/feedback3-600px.png) + + As the top category, select **Mixed Reality**. Then select an applicable subcategory, as explained in the following table: + + |Subcategory |Description | + |----------|----------| + | Apps | Issues about a specific application. | + | Developer | Issues about authoring or running an app for Mixed Reality. | + | Device | Issues about the head-mounted device (HMD) itself. | + | Home experience | Issues about your VR environment and your interactions with the your mixed reality home. | + | Input | Issues about input methods, such as motion controllers, speech, gamepad, or mouse and keyboard. | + | Set up | Anything that is preventing you from setting up the device. | + | All other issues | Anything else. | + +1. If possible, add traces or video to your feedback to help us identify and fix the issue more quickly. To do this, follow these steps: + 1. To start collecting traces, select **Start capture**. The app starts collecting traces and a video capture of your mixed reality scenario. + + ![Start Capture](images/feedback4-600px.png) + 1. Do not close the Feedback Hub app, but switch to the scenario that produces the issue. Run through the scenario to produce the circumstances that you have described. + 1. After you finish your scenario, go back to the Feedback Hub app and select **Stop capture**. The app stops collecting information, stores the information in a file, and attaches the file to your feedback. +1. Select **Submit**. + ![Submit](images/feedback5-600px.png) + The Thank You page indicates that your feedback has been successfully submitted. + ![Thank You](images/feedback6-600px.png) + +To easily direct other people (such as co-workers, Microsoft staff, [forum](https://forums.hololens.com/) readers et al) to the issue, go to **Feedback** > **My Feedback**, select the issue, select **Share**. This action provides a shortened URL that you can give to others so that they can upvote or escalate your issue. + +## Feedback for HoloLens + +1. Use the **bloom** gesture to open the **Start** menu, and then select **Feedback Hub**. + + ![Start menu on Microsoft HoloLens](images/startmenu.jpg) +1. Place the app in your environment and then select the app to launch it. +1. To see if someone else has given similar feedback, in the Feedback search box, enter a few keywords about the topic. + + ![Search Feedback](images/searchfeedback-500px.jpg) +1. If you find similar feedback, select it, add any details, then select **Upvote**. + + ![Upvote existing Feedback](images/upvotefeedback-500px.jpg) +1. If you don’t find any similar feedback, select **Add new feedback**, select a topic from **Select a category**, and then select a subcategory from **Select a subcategory**. + + ![Add new Feedback](images/addnewfeedback-500px.jpg) +1. Enter your feedback. +1. If you are reporting a reproducible issue, you can select **Reproduce**. Without closing Feedback Hub, reproduce the issue. After you finish, come back to Feedback Hub and select **I’m done**. The app adds a mixed reality capture of your repro and relevant diagnostic logs to your feedback. +1. Select **Post feedback**, and you’re done. + diff --git a/devices/hololens/hololens-find-and-save-files.md b/devices/hololens/hololens-find-and-save-files.md index e147ac2845..8a9687ea25 100644 --- a/devices/hololens/hololens-find-and-save-files.md +++ b/devices/hololens/hololens-find-and-save-files.md @@ -16,7 +16,7 @@ ms.localizationpriority: medium # Find and save files on HoloLens -Add content from [Find and save files](https://docs.microsoft.com/en-us/windows/mixed-reality/saving-and-finding-your-files) +Add content from [Find and save files](https://docs.microsoft.com/windows/mixed-reality/saving-and-finding-your-files) Files you create on HoloLens, including Office documents, photos, and videos, are saved to your HoloLens. To view and manage them, you can use the File Explorer app on HoloLens or File Explorer on your PC. To sync photos and other files to the cloud, use the OneDrive app on HoloLens. diff --git a/devices/hololens/hololens-get-apps.md b/devices/hololens/hololens-get-apps.md deleted file mode 100644 index cd14341075..0000000000 --- a/devices/hololens/hololens-get-apps.md +++ /dev/null @@ -1,37 +0,0 @@ ---- -title: Get apps for HoloLens -description: The Microsoft Store is your source for apps and games that work with HoloLens. -ms.assetid: cbe9aa3a-884f-4a92-bf54-8d4917bc3435 -ms.reviewer: jarrettrenshaw -ms.date: 07/01/2019 -manager: v-miegge -keywords: hololens -ms.prod: hololens -ms.sitesec: library -author: v-miegge -ms.author: v-miegge -ms.topic: article -ms.localizationpriority: medium ---- - -# Get apps for HoloLens - -The Microsoft Store is your source for apps and games that work with HoloLens. When you go to the Store on your HoloLens, any apps you see there will run on it. - -Apps on HoloLens use either 2D view or holographic view. Apps with 2D view look like windows and can be positioned all around you. Apps that use holographic view surround you and become the only app you see. - -## Get apps - -Open the Microsoft Store from the Start menu. Then browse for apps and games (or use your voice to search​), select the microphone on the HoloLens keyboard, and start talking. - -To download apps, you'll need to be signed in with a Microsoft account. To buy them, you'll need a payment method associated with the Microsoft account you use on your HoloLens. To set up a payment method, go to [account.microsoft.com](http://account.microsoft.com/) and select **Payment & billing** > **Payment options** > **Add a payment option**. - -## Find your apps - -Once you've installed an app, you'll find it in the All apps list​ (Start > All apps ). Keep apps handy by [pinning them to Start](https://support.microsoft.com/help/12638). - -App updates are automatic, and they're free. - ->[!NOTE] ->- To purchase apps in the Store, the billing address for your payment method must match the country or region your HoloLens is set to. ->- Some apps may not be available in all countries and regions. diff --git a/devices/hololens/hololens-install-apps.md b/devices/hololens/hololens-install-apps.md deleted file mode 100644 index 7ff737a027..0000000000 --- a/devices/hololens/hololens-install-apps.md +++ /dev/null @@ -1,89 +0,0 @@ ---- -title: Install apps on HoloLens -description: The recommended way to install apps on HoloLens is to use Microsoft Store for Business. -ms.prod: hololens -ms.mktglfcycl: manage -ms.sitesec: library -author: scooley -ms.author: scooley -ms.topic: article -ms.localizationpriority: medium -ms.date: 10/23/2018 -ms.reviewer: ---- - -# Install apps on HoloLens - -The recommended way to install Universal Windows Platform (UWP) apps on HoloLens is to use Microsoft Store for Business. You can make your own [line-of-business application](https://technet.microsoft.com/itpro/windows/manage/working-with-line-of-business-apps) available through Microsoft Store for Business. - -You can also deploy apps using your mobile device management (MDM) provider or use the Windows Device Portal to install apps. - -## Use Microsoft Store for Business to deploy apps to HoloLens - -Microsoft Store for Business is a private Microsoft Store for your enterprise. People in your organization can open the Store app and select your private Store to install apps that you have made available to them. - -![How Microsoft Store for Business appears in Store app](images/wsfb-private.png) - -In your Microsoft Store for Business dashboard, you can also download apps to distribute to devices that aren't connected to the Internet, plus add line-of-business (LOB) apps for distribution. - -### Requirements - -- You need to be a global administrator for your Azure Active Directory (Azure AD) tenant. - - >[!TIP] - >You can create an Azure AD account and tenant as part of the Store for Business sign-up process. - -- End users need Azure AD accounts when they access Store for Business content from Windows-based devices. - -### Microsoft Store for Business process - -1. [Sign up for Microsoft Store for Business.](https://technet.microsoft.com/itpro/windows/manage/sign-up-windows-store-for-business) -2. [Assign roles and permissions for managing your Store for Business.](https://technet.microsoft.com/itpro/windows/manage/roles-and-permissions-windows-store-for-business) -3. (Optional) [Configure Microsoft Store for Business to work with your MDM provider.](https://technet.microsoft.com/itpro/windows/manage/configure-mdm-provider-windows-store-for-business) -3. [Get apps for your Store for Business.](https://technet.microsoft.com/itpro/windows/manage/acquire-apps-windows-store-for-business) -4. [Distribute apps to your employees.](https://technet.microsoft.com/itpro/windows/manage/distribute-apps-to-your-employees-windows-store-for-business) - -### Install apps on HoloLens from Microsoft Store for Business - -The method that you use to install an app from your Microsoft Store for Business on HoloLens depends on the distribution method that you choose. - -| Distribution method | To install on HoloLens| -| --- | --- | -| [Using private store](https://docs.microsoft.com/microsoft-store/distribute-apps-from-your-private-store) | Open the Store app and select the tab for your organization to choose from available apps. | -| Using MDM | [You can configure MDM to synchronize your Store for Business inventory.](https://technet.microsoft.com/itpro/windows/manage/distribute-apps-with-management-tool)

See the **Important** note in [Use MDM to deploy apps to HoloLens.](#use-mdm-to-deploy-apps-to-hololens) | - - - -## Use MDM to deploy apps to HoloLens - ->[!IMPORTANT] ->Online-licensed apps cannot be deployed with Microsoft Store for Business on HoloLens via an MDM provider. If attempted, apps will remain in “downloading” state. Instead, you can use your MDM provider to deploy MDM-hosted apps to HoloLens, or deploy offline-licensed apps to HoloLens via Store for Business - - -You can deploy UWP apps to HoloLens using your MDM provider. For Intune instructions, see [Deploy apps in Microsoft Intune](https://docs.microsoft.com/intune/deploy-use/add-apps). - -Using Intune, you can also [monitor your app deployment](https://docs.microsoft.com/intune/deploy-use/monitor-apps-in-microsoft-intune). - - - -## Use the Windows Device Portal to install apps on HoloLens - ->[!IMPORTANT] ->When you set up HoloLens to use the Device Portal, you must enable **Developer Mode** on the device. **Developer Mode** on a device that has been upgraded to Windows Holographic for Business enables side-loading of apps, which risks the installation of apps that have not been certified by the Microsoft Store. Administrators can block the ability to enable **Developer Mode** using the **ApplicationManagement/AllowDeveloper Unlock** setting in the [Policy CSP](https://msdn.microsoft.com/library/windows/hardware/dn904962.aspx). [Learn more about Developer Mode.](https://msdn.microsoft.com/windows/uwp/get-started/enable-your-device-for-development#developer-mode) - -1. [Set up the HoloLens to use the Windows Device Portal](https://developer.microsoft.com/windows/mixed-reality/using_the_windows_device_portal#setting_up_hololens_to_use_windows_device_portal). The Device Portal is a web server on your HoloLens that you can connect to from a web browser on your PC. - -2. On a PC, connect to the HoloLens using [Wi-Fi](https://docs.microsoft.com/windows/mixed-reality/connecting-to-wi-fi-on-hololens) or USB. - -3. [Create a user name and password](https://developer.microsoft.com/windows/mixed-reality/Using_the_Windows_Device_Portal.html#creating_a_username_and_password) if this is the first time you connect to the Windows Device Portal, or enter the user name and password that you previously set up. - - >[!TIP] - >If you see a certificate error in the browser, follow [these troubleshooting steps](https://developer.microsoft.com/windows/mixed-reality/Using_the_Windows_Device_Portal.html#security_certificate). - -4. In the Windows Device Portal, click **Apps**. - - ![App Manager](images/apps.png) - -5. In **Install app**, select an **app package** from a folder on your computer or network. If the app package requires additional software, such as dependency frameworks, select **I want to specify framework packages**. - -6. In **Deploy**, click **Go** to deploy the app package and added dependencies to the connected HoloLens. diff --git a/devices/hololens/hololens-install-localized.md b/devices/hololens/hololens-install-localized.md deleted file mode 100644 index 0d3b2aecfb..0000000000 --- a/devices/hololens/hololens-install-localized.md +++ /dev/null @@ -1,38 +0,0 @@ ---- -title: Install localized versions of HoloLens (HoloLens) -description: Learn how to install the Chinese or Japanese versions of HoloLens -ms.prod: hololens -ms.mktglfcycl: manage -ms.sitesec: library -author: dansimp -ms.author: dansimp -ms.topic: article -ms.localizationpriority: medium -ms.date: 11/13/2018 -ms.reviewer: -manager: dansimp ---- - -# Install localized versions of HoloLens - -In order to switch to the Chinese or Japanese version of HoloLens, you’ll need to download the build for the language on a PC and then install it on your HoloLens using the Windows Device Recovery Tool (WDRT). - ->[!IMPORTANT] ->Installing the Chinese or Japanese builds of HoloLens using WDRT will delete existing data, like personal files and settings, from your HoloLens. - - -2. On your PC, download and install [the Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/help/12379). -3. Download the package for the language you want to your PC: [Simplified Chinese](https://aka.ms/hololensdownload-ch) or [Japanese](https://aka.ms/hololensdownload-jp). -4. When the download is finished, select **File Explorer > Downloads**. Right-click the zipped folder you just downloaded, and select **Extract all... > Extract** to unzip it. -5. Connect your HoloLens to your PC using the micro-USB cable it came with. (Even if you've been using other cables to connect your HoloLens, this one works best.)  -6. The tool will automatically detect your HoloLens. Select the Microsoft HoloLens tile. -7. On the next screen, select **Manual package selection** and choose the installation file contained in the folder you unzipped in step 4. (Look for a file with the extension “.ffu”.) -8. Select **Install software** and follow the instructions to finish installing. -9. Once the build is installed, HoloLens setup will start automatically. Put on the device and follow the setup directions. - -When you’re done with setup, go to **Settings -> Update & Security -> Windows Insider Program** and check that you’re configured to receive the latest preview builds. The Chinese/Japanese version of HoloLens will be kept up-to-date with the latest preview builds via the Windows Insider Program the same way the English version is. - -## Note for language support - -- You can’t change the system language between English, Japanese, and Chinese using the Settings app. Flashing a new build is the only supported way to change the device system language. -- While you can enter Simplified Chinese / Japanese text using the on-screen Pinyin keyboard, typing in Simplified Chinese / Japanese using a Bluetooth hardware keyboard is not supported at this time. However, on Chinese/Japanese HoloLens, you can continue to use a BT keyboard to type in English (the ~ key on a hardware keyboard toggles the keyboard to type in English). diff --git a/devices/hololens/hololens-multiple-users.md b/devices/hololens/hololens-multiple-users.md index d4aac40795..70bee8bc2d 100644 --- a/devices/hololens/hololens-multiple-users.md +++ b/devices/hololens/hololens-multiple-users.md @@ -1,33 +1,51 @@ --- -title: Share HoloLens with multiple people (HoloLens) -description: You can configure HoloLens to be shared by multiple Azure Active Directory accounts. +title: Share your HoloLens with multiple people +description: You can configure HoloLens to be shared by multiple Azure Active Directory accounts, or by multiple users that use a single account. ms.prod: hololens ms.sitesec: library -author: dansimp -ms.author: dansimp +author: scooley +ms.author: scooley ms.topic: article ms.localizationpriority: medium -ms.date: 04/30/2018 +ms.date: 09/16/2019 ms.reviewer: manager: dansimp +appliesto: +- HoloLens (1st gen) +- HoloLens 2 --- -# Share HoloLens with multiple people +# Share your HoloLens with multiple people +It's common to share one HoloLens with many people or to have many people share a set of HoloLens devices. This article describes the different ways in which you can share a device. -A HoloLens device can be shared by multiple Azure Active Directory (Azure AD) accounts, each with their own user settings and user data on the device. +## Share with multiple people, each using their own account -**Prerequisite**: The HoloLens device must be running Windows 10, version 1803, and be [upgraded to Windows Holographic for Business](hololens-upgrade-enterprise.md). +When they use their own Azure Active Directory (Azure AD) accounts, multiple users can each keep their own user settings and user data on the device. -During setup, you must select **My work or school owns it** and sign in with an Azure AD account. After setup, ensure that **Other People** appears in **Settings** > **Accounts**. +To make sure that multiple people can use their own accounts on your HoloLens, follow these steps to configure it: -Other people can use the HoloLens device by signing in with their Azure AD account credentials. To switch users, press the power button once to go to standby and then press the power button again to return to the lock screen, or select the user tile on the upper right of the pins panel to sign out the current user. +1. Make sure the the device is running Windows 10, version 1803 or later. + > [!IMPORTANT] + > If you are using a HoloLens (1st gen) device, [upgrade the device to Windows Holographic for Business](hololens1-upgrade-enterprise.md). +1. When you set up the device, select **My work or school owns it** and sign in by using an Azure AD account. +1. After you finish setup, make sure that the account settings (**Settings** > **Accounts**) includes **Other users**. ->[!NOTE] ->Each subsequent user will need to perform [Calibration](https://developer.microsoft.com/windows/mixed-reality/calibration) in order to set their correct interpupillary distance (PD) for the device while signed in. +To use HoloLens, each user follows these steps: -To see users on the device or to remove a user from the device, go to **Settings** > **Accounts** > **Other users**. - +1. If another user has been using the device, do one of the following: + - Press the power button once to go to standby, and then press the power button again to return to the lock screen + - Select the user tile on the upper right of the Pins panel to sign out the current user. - +1. Use your Azure AD account credentials to sign in to the device. + If this is the first time that you have used the device, you have to [calibrate](hololens-calibration.md) HoloLens to your own eyes. +To see a list of the device users or to remove a user from the device, go to **Settings** > **Accounts** > **Other users**. + +## Share with multiple people, all using the same account + +Multiple users can also share a HoloLens device while using a single user account. + +**On HoloLens 2**, when a new user puts the device on their head for the first time (while keeping the same account signed in), the device prompts the new user to quickly calibrate and personalize the viewing experience. The device can store the calibration information so that in the future, the device can automatically optimize the quality and comfort of each user's viewing experience. The users do not need to calibrate the device again. + +**On HoloLens (1st gen)** users sharing an account will need to ask to recalibrate in the Settings app. Read more about [calibration](hololens-calibration.md). diff --git a/devices/hololens/hololens-network.md b/devices/hololens/hololens-network.md index 6f7cb43370..19c9669559 100644 --- a/devices/hololens/hololens-network.md +++ b/devices/hololens/hololens-network.md @@ -1,40 +1,93 @@ --- title: Connect to a network -description: Connect to a wi-fi or ethernet network with HoloLens. +description: Instructions on how to connect to internet with HoloLens and how to identify the device's IP address. ms.assetid: 0895606e-96c0-491e-8b1c-52e56b00365d +author: mattzmsft +ms.author: mazeller +keywords: HoloLens, wifi, wireless, internet, ip, ip address +ms.date: 08/30/19 ms.prod: hololens ms.sitesec: library -author: Teresa-Motiv -ms.author: v-tea -ms.topic: article -ms.localizationpriority: medium -ms.date: 8/12/19 -manager: jarrettr +ms.localizationpriority: high ms.reviewer: +manager: jarrettr appliesto: -- Hololens - HoloLens (1st gen) - HoloLens 2 --- # Connect to a network -You'll need to be connected to a network to do most things on your HoloLens. [What can I do offline](hololens-offline.md)? +To do most things on your HoloLens, you have to be connected to a network. This guide will help you: + +- Connect to a network using Wi-Fi or (for HoloLens 2 only) Ethernet over USB-C +- Disable and re-enable Wi-Fi + +Read more about [using HoloLens offline](hololens-offline.md). ## Connecting for the first time -The first time you use your HoloLens, you'll be guided through connecting to a Wi-Fi network. If you have trouble connecting to Wi-Fi during setup, make sure your network is either open, password protected, or a captive portal network and doesn't require using certificates to connect. After setup, you can connect to other types of Wi-Fi networks. +The first time you use your HoloLens, you'll be guided through connecting to a Wi-Fi network. If you have trouble connecting to Wi-Fi during setup, make sure that your network is either an open, password-protected network or a captive portal network. Make sure that the network doesn't require you to use a certificate to connect. After setup, you can connect to other types of Wi-Fi networks. ## Connecting to Wi-Fi after setup -1. Go to **Start**, then select **Settings**. - -1. _HoloLens (1st gen) only_ - Use your gaze to position the Settings app, then air tap to place it, or say "Place." - +1. Select **Start** > **Settings**. + - *HoloLens (1st gen) only*: Use your gaze to position the Settings app, then air tap to place it, or say "Place." 1. Select **Network & Internet** > **Wi-Fi**. If you don't see your network, scroll down the list. +1. Select a network, then select **Connect**. +1. If you are prompted for a network password type it and then select **Next**. -1. Select a network > **Connect**. +## Connecting to Wi-Fi on HoloLens (1st gen) -1. Type the network password if asked for one, then select **Next**. +HoloLens contains a 802.11ac-capable, 2x2 Wi-Fi radio. Connecting HoloLens to a Wi-Fi network is similar to connecting a Windows 10 Desktop or Mobile device to a Wi-Fi network. -Also see [Connect to Wifi](https://docs.microsoft.com/en-us/windows/mixed-reality/connecting-to-wi-fi-on-hololens) +![HoloLens Wi-Fi settings](./images/wifi-hololens-600px.jpg) + +1. Open the **Start** menu. +1. Select the Settings app from **Start** or from the **All Apps** list on the right of the **Start** menu. The Settings app will be auto-placed in front of you. +1. Select **Network & Internet**. +1. Make sure Wi-Fi is turned on. +1. Select a Wi-Fi network from the list. +1. If needed, type in the Wi-Fi network password. + +You can also confirm you are connected to a Wi-Fi network by checking the Wi-Fi status in the **Start** menu: + +1. Open the **Start** menu. +1. Look at the top left of the **Start** menu for Wi-Fi status. The state of Wi-Fi and the SSID of the connected network will be shown. + +## Disabling Wi-Fi on HoloLens (1st gen) + +### Using the Settings app on HoloLens + +1. Open the **Start** menu. +1. Select the **Settings** app from **Start** or from the **All Apps** list on the right of the **Start** menu. The **Settings** app will be auto-placed in front of you. +1. Select **Network & Internet**. +1. Select the Wi-Fi slider switch to move it to the **Off** position. This will turn off the RF components of the Wi-Fi radio and disable all Wi-Fi functionality on HoloLens. + + > [!WARNING] + > When the Wi-Fi radio is disabled, HoloLens will not be able to automatically load your [spaces](hololens-spaces.md). + +1. Move the slider switch to the **On** position to turn on the Wi-Fi radio and restore Wi-Fi functionality on Microsoft HoloLens. The selected Wi-Fi radio state (**On** or **Off**) will persist across reboots. + +## Identifying the IP Address of your HoloLens on the Wi-Fi network + +### By using the Settings app + +1. Open the **Start** menu. +1. Select the **Settings** app from **Start** or from the **All Apps** list on the right of the **Start** menu. The **Settings** app will be auto-placed in front of you. +1. Select **Network & Internet**. +1. Scroll down to beneath the list of available Wi-Fi networks and select **Hardware properties**. + + ![Hardware properties in Wi-Fi settings](./images/wifi-hololens-hwdetails.jpg) + + The IP address appears next to **IPv4 address**. + +### By using Cortana + +Say "Hey Cortana, What's my IP address?" and Cortana will display and read out your IP address. + +### By using Windows Device Portal + +1. In a web browser on your PC, open the [device portal](/windows/mixed-reality/using-the-windows-device-portal.md#networking). +1. Navigate to the **Networking** section. + This section displays your IP address and other network information. By using this method, you can copy and paste of the IP address on your development PC. diff --git a/devices/hololens/hololens-offline.md b/devices/hololens/hololens-offline.md index 7de0cc1381..908a2bbb45 100644 --- a/devices/hololens/hololens-offline.md +++ b/devices/hololens/hololens-offline.md @@ -12,15 +12,29 @@ author: v-miegge ms.author: v-miegge ms.topic: article ms.localizationpriority: medium +appliesto: +- HoloLens (1st gen) +- HoloLens 2 --- # Use HoloLens offline -[Use offline](https://support.microsoft.com/en-us/help/12645) +HoloLens support a limited set of offline experiences for connectivity conscious customers and for customers who have environmental limits on connectivity. +## Near-offline setup -To set up HoloLens, you'll need to connect to a Wi-Fi network—the setup tutorial will show you how. +HoloLens need a network connection to go through initial device set up. If your corporate network has network restrictions, the following URLs will need to be available: + +| Purpose | URL | +|------|------| +| IDPS | https://sdx.microsoft.com/frx/idps | +| [NCSI](https://docs.microsoft.com/windows/privacy/manage-connections-from-windows-operating-system-components-to-microsoft-services#bkmk-ncsi) | http://www.msftconnecttest.com/connecttest.txt | +| AADv9 | https://login.microsoftonline.com/WebApp/CloudDomainJoin/9 | +| AADv10 | https://login.microsoftonline.com/WebApp/CloudDomainJoin/10 | +| AAD Pin | https://account.live.com/aadngc?uiflavor=win10&showSuccess=1 | +| MSA | https://login.live.com/ppsecure/inlineconnect.srf?id=80600 | +| MSA Pin | https://account.live.com/msangc?fl=enroll | ## HoloLens limitations -After your HoloLens is set up, you can use it without a Wi-Fi connection, but apps that use Internet connections may have limited capabilities when you use HoloLens offline. +After your HoloLens is set up, you can use it without a Wi-Fi connection, but apps that use Internet connections will have limited capabilities when you use HoloLens offline. diff --git a/devices/hololens/hololens-requirements.md b/devices/hololens/hololens-requirements.md index f2d6ca4c03..f432f107bd 100644 --- a/devices/hololens/hololens-requirements.md +++ b/devices/hololens/hololens-requirements.md @@ -13,44 +13,42 @@ ms.date: 07/15/2019 # Deploy HoloLens in a commercial environment -TODO - [Commercial features](https://docs.microsoft.com/en-us/windows/mixed-reality/commercial-features) - -Deploy and configure HoloLens at scale in a commercial setting. +You can deploy and configure HoloLens at scale in a commercial setting. This article includes: -- infrastructure requirements and recommendations for HoloLens management -- tools for provisioning HoloLens -- instructions for remote device management -- options for application deployment +- Infrastructure requirements and recommendations for HoloLens management +- Tools for provisioning HoloLens +- Instructions for remote device management +- Options for application deployment This guide assumes basic familiarity with HoloLens. Follow the [get started guide](./hololens-setup.md) to set up HoloLens for the first time. ## Infrastructure for managing HoloLens -HoloLens are, at their core, a Windows mobile device integrated with Azure. They work best in commercial environments with wireless network availability (wi-fi) and access to Microsoft services. +HoloLens is, at its core, a Windows mobile device integrated with Azure. It works best in commercial environments with wireless network availability (wi-fi) and access to Microsoft services. Critical cloud services include: - Azure active directory (AAD) - Windows Update (WU) -Commercial customers will need enterprise mobility management (EMM) or mobile device management (MDM) infrastructure in order to manage HoloLens devices at scale. This guide uses [Microsoft Intune](https://www.microsoft.com/enterprise-mobility-security/microsoft-intune) as an example though any provider with full support for Microsoft Policy can support HoloLens. Ask your mobile device management provider if they support HoloLens 2. +Commercial customers will need enterprise mobility management (EMM) or mobile device management (MDM) infrastructure to manage HoloLens devices at scale. This guide uses [Microsoft Intune](https://www.microsoft.com/enterprise-mobility-security/microsoft-intune) as an example, though any provider with full support for Microsoft Policy can support HoloLens. Ask your mobile device management provider if they support HoloLens 2. HoloLens does support a limited set of cloud disconnected experiences. ## Initial set up at scale -The HoloLens out of box experience is great for setting up one or two devices or for experiencing HoloLens for the first time. If you're provisioning many HoloLens devices, however, picking your language and settings manually for each device gets tedious and limits scale. +The HoloLens out of box experience is great for setting up one or two devices or for experiencing HoloLens for the first time. If you're provisioning many HoloLens devices, however, selecting your language and settings manually for each device gets tedious and limits scale. This section: -1. introduces Windows provisioning using provisioning packages -1. walks through applying a provisioning package during first setup +- Introduces Windows provisioning using provisioning packages +- Walks through applying a provisioning package during first setup ### Create and apply a provisioning package -The best way to configure many new HoloLens devices is with Windows provisioning. Using Windows provisioning, you can specify desired configuration and settings required to enroll the devices into management and then apply that configuration to target devices in minutes. +The best way to configure many new HoloLens device is with Windows provisioning. You can use it to specify desired configuration and settings required to enroll the devices into management and then apply that configuration to target devices in minutes. A [provisioning package](https://docs.microsoft.com/windows/configuration/provisioning-packages/provisioning-packages) (.ppkg) is a collection of configuration settings. With Windows 10, you can create provisioning packages that let you quickly and efficiently configure a device. @@ -58,11 +56,11 @@ A [provisioning package](https://docs.microsoft.com/windows/configuration/provis - HoloLens Enterprise license XML file -Some of the HoloLens configurations that you can apply in a provisioning package: +Some of the HoloLens configurations you can apply in a provisioning package: - Apply certificates to the device - Set up a Wi-Fi connection -- Pre-configure out of box questions like language and locale. +- Pre-configure out of box questions like language and locale - (HoloLens 2) bulk enroll in mobile device management - (HoloLens v1) Apply key to enable Windows Holographic for Business @@ -70,15 +68,15 @@ Follow [this guide](https://docs.microsoft.com/hololens/hololens-provisioning) t ### Set up user identity and enroll in device management -The last step setting up HoloLens for management at scale is to enroll devices with mobile device management infrastructure. There are several ways to enroll: +The last step in setting up HoloLens for management at scale is to enroll devices with mobile device management infrastructure. There are several ways to enroll: 1. Bulk enrollment with a security token in a provisioning package. Pros: this is the most automated approach Cons: takes initial server-side setup -1. Auto-enroll on user sign in +1. Auto-enroll on user sign in. Pros: easiest approach - Cons: users will need to complete set up after the provisioning package has been applied -1. _not recommended_ - Manually enroll post-setup + Cons: users will need to complete set up after the provisioning package has been applied +1. _not recommended_ - Manually enroll post-setup. Pros: possible to enroll after set up Cons: most manual approach and devices aren't centrally manageable until they're manually enrolled. @@ -94,7 +92,7 @@ This article outlines [policies and capabilities HoloLens supports](https://docs ### Push compliance policy via Intune -[Compliance policies](https://docs.microsoft.com/intune/device-compliance-get-started) are rules and settings that devices must meet to be compliant in your corporate infrastructure. Use these policies with Conditional Access to block access to company resources for devices that are not-compliant. +[Compliance policies](https://docs.microsoft.com/intune/device-compliance-get-started) are rules and settings that devices must meet to be compliant in your corporate infrastructure. Use these policies with Conditional Access to block access to company resources for devices that are non-compliant. For example, you can create a policy that requires Bitlocker be enabled. @@ -102,28 +100,28 @@ For example, you can create a policy that requires Bitlocker be enabled. ### Manage updates -Intune includes a feature called update rings for Windows 10 devices, including HoloLens 2 and HoloLens v1 (with Holographic for Business). Update rings include a group of settings that determine how and when updates are installed. +Intune includes a feature called Update rings for Windows 10 devices, including HoloLens 2 and HoloLens v1 (with Holographic for Business). Update rings include a group of settings that determine how and when updates are installed. For example, you can create a maintenance window to install updates, or choose to restart after updates are installed. You can also choose to pause updates indefinitely until you're ready to update. -Read more about [configuring update rings with Intune](https://docs.microsoft.com/en-us/intune/windows-update-for-business-configure). +Read more about [configuring update rings with Intune](https://docs.microsoft.com/intune/windows-update-for-business-configure). ## Application management -Manage holoLens applications through: +Manage HoloLens applications through: 1. Microsoft Store - The Microsoft Store is the best way to distribute and consume application on HoloLens. There is a great set of core HoloLens applications already available in the store or you can [publish your own](https://docs.microsoft.com/en-us/windows/uwp/publish/). - All applications in the store are available publicly to everyone, if that isn't acceptable, checkout the Microsoft Store for Business. + The Microsoft Store is the best way to distribute and consume applications on HoloLens. There is a great set of core HoloLens applications already available in the store or you can [publish your own](https://docs.microsoft.com/windows/uwp/publish/). + All applications in the store are available publicly to everyone, but if it isn't acceptable, checkout the Microsoft Store for Business. 1. [Microsoft Store for Business](https://docs.microsoft.com/microsoft-store/) - Microsoft Store for Business and Education is a custom store for your corporate environment. It lets you use the Microsoft Store built into Windows 10 and HoloLens to find, acquire, distribute, and manage apps for your organization. It lets you deploy apps that are specific to your commercial environment but not to the world. + Microsoft Store for Business and Education is a custom store for your corporate environment. It lets you use the Microsoft Store built into Windows 10 and HoloLens to find, acquire, distribute, and manage apps for your organization. It also lets you deploy apps that are specific to your commercial environment but not to the world. 1. Application deployment and management via Intune or another mobile device management solution Most mobile device management solutions, including Intune, provide a way to deploy line of business applications directly to a set of enrolled devices. See this article for [Intune app install](https://docs.microsoft.com/intune/apps-deploy). 1. _not recommended_ Device Portal - Applications can also be installed on HoloLens directly using the Windows Device Portal. This isn't recommended since Developer Mode has to be enabled to use device portal. + Applications can also be installed on HoloLens directly using the Windows Device Portal. This isn't recommended since Developer Mode has to be enabled to use the device portal. Read more about [installing apps on HoloLens](https://docs.microsoft.com/hololens/hololens-install-apps). @@ -131,7 +129,7 @@ Read more about [installing apps on HoloLens](https://docs.microsoft.com/hololen Get support through the Microsoft support site. -[File a support request](https://support.microsoft.com/en-us/supportforbusiness/productselection?sapid=e9391227-fa6d-927b-0fff-f96288631b8f). +[File a support request](https://support.microsoft.com/supportforbusiness/productselection?sapid=e9391227-fa6d-927b-0fff-f96288631b8f). ## Technical Reference diff --git a/devices/hololens/hololens-setup.md b/devices/hololens/hololens-setup.md deleted file mode 100644 index 77bb29070f..0000000000 --- a/devices/hololens/hololens-setup.md +++ /dev/null @@ -1,75 +0,0 @@ ---- -title: Set up a new HoloLens -description: This guide walks through first time set up. You'll need a Wi-Fi network and either a Microsoft (MSA) or Azure Active Directory (AAD) account. -ms.prod: hololens -ms.sitesec: library -author: scooley -ms.author: scooley -ms.topic: quickstart -ms.localizationpriority: medium -ms.date: 07/14/2019 ---- - -# Set up HoloLens for the first time - -Follow along to set up a HoloLens for the first time. At the end of this quickstart, you'll be able to use HoloLens and navigate HoloLens settings on-device. - -This is a high level unboxing guide to become familiar with HoloLens. -See [Set up HoloLens in the enterprise](hololens-requirements.md) to configure HoloLens for scale enterprise deployment and ongoing device management. - -## Prerequisites - -- Internet access. - - Wi-Fi is the easiest way to do first set up on both HoloLens and HoloLens 2. It can be an open Wi-Fi or password-protected Wi-Fi network; the Wi-Fi network does not need to provide access to enterprise resources or intranet sites. - - HoloLens 2 can connect to the internet via ethernet and a USB-C adapter. -- a user account - Microsoft (MSA) or Azure Active Directory (AAD) - -## Prepare for first-boot - -Become familiar with the HoloLens hardware and prepare to turn your HoloLens on for the first time. - -1. Be sure your HoloLens is [charged](https://support.microsoft.com/help/12627) -1. [Adjust fit](https://support.microsoft.com/help/12632) for a comfortable fit. -1. [Turn on HoloLens](https://support.microsoft.com/help/12642). You will be guided through a calibration procedure and how to perform [the gestures](https://support.microsoft.com/help/12644/hololens-use-gestures) that you will use to operate HoloLens. - -## Set up your HoloLens - -Set up your HoloLens and your user account. - -1. Connect to the internet (select Wi-Fi). -1. Sign in to your user account. You'll choose between **My work or school owns it** and **I own it**. - - When you choose **My work or school owns it**, you sign in with an Azure AD account. If your organization uses Azure AD Premium and has configured automatic MDM enrollment, HoloLens will be enrolled in MDM. If your organization does not use Azure AD Premium, automatic MDM enrollment isn't available, so you will need to [enroll HoloLens in device management manually](hololens-enroll-mdm.md#enroll-through-settings-app). - 1. Enter your organizational account. - 2. Accept privacy statement. - 3. Sign in using your Azure AD credentials. This may redirect to your organization's sign-in page. - 4. Continue with device setup. - - When you choose **I own it**, you sign in with a Microsoft account. After setup is complete, you can [enroll HoloLens in device management manually](hololens-enroll-mdm.md#enroll-through-settings-app). - 1. Enter your Microsoft account. - 2. Enter your password. If your Microsoft account requires [two-step verification (2FA)](https://blogs.technet.microsoft.com/microsoft_blog/2013/04/17/microsoft-account-gets-more-secure/), complete the verification process. -1. The device sets your time zone based on information obtained from the Wi-Fi network. -1. Follow the first-start guides to learn how to interact with holograms, control the HoloLens with your voice, and access the start menu. - -Congratulations! Setup is complete and you can begin using HoloLens. - -## Explore HoloLens - -### Check out on-device settings and desktop - -HoloLens doesn't have an on-device command line. With that in mind, the settings section in HoloLens plays an important role in diagnosing problems on-device. Understanding the information available to HoloLens users will pay dividends when troubleshooting or configuring the device. - -Open settings by opening the start menu and clicking on the **Settings** in the top bar. You can also ask Cortana to open settings. - -Follow [this guide](https://docs.microsoft.com/windows/mixed-reality/navigating-the-windows-mixed-reality-home) to navigate around the HoloLens home. - -### Connect bluetooth devices - -Connecting a bluetooth keyboard makes typing on HoloLens as efficient as a Windows PC. - -[Connect a bluetooth keyboard or clicker](https://support.microsoft.com/en-us/help/12636). - -## Next steps - -Start planning for HoloLens at scale with HoloLens' enterprise management features. - -> [!div class="nextstepaction"] -> [HoloLens in the enterprise](hololens-requirements.md) \ No newline at end of file diff --git a/devices/hololens/hololens-spaces-on-hololens.md b/devices/hololens/hololens-spaces-on-hololens.md deleted file mode 100644 index 5c04bb7c3e..0000000000 --- a/devices/hololens/hololens-spaces-on-hololens.md +++ /dev/null @@ -1,40 +0,0 @@ ---- -title: Spaces on HoloLens -description: HoloLens blends holograms with your world -ms.assetid: bd55ecd1-697a-4b09-8274-48d1499fcb0b -ms.reviewer: jarrettrenshaw -ms.date: 07/01/2019 -manager: v-miegge -keywords: hololens -ms.prod: hololens -ms.sitesec: library -author: v-miegge -ms.author: v-miegge -ms.topic: article -ms.localizationpriority: medium ---- - -# Spaces on HoloLens - -HoloLens blends holograms with your world, mapping your surroundings to remember where you place your apps and content. - ->[!NOTE] ->For your HoloLens to work properly, HoloLens Wi-Fi needs to be turned on, though it doesn't have to be connected to a network. - -## Tips for setting up your space - -HoloLens works best in certain kinds of environments. Choose a room with adequate light and plenty of space. Avoid dark spaces and rooms with a lot of dark, shiny, or translucent surfaces (for instance, mirrors or gauzy curtains). - ->[!NOTE] ->HoloLens is optimized for indoor use. Use it in a safe place with no tripping hazards. [More on safety](https://support.microsoft.com/help/4023454/safety-information). - -## Mapping your space - -When HoloLens starts mapping your surroundings, you'll see a mesh graphic spreading over the space. - -To help HoloLens learn a space, walk around the space and gaze around you. Air tap in a space to light up the mesh and see what's been mapped. - -If your space changes significantly—for example, if a piece of furniture is moved—you might need to walk around the space and gaze around you so HoloLens can relearn it. - ->[!NOTE] ->If HoloLens is having trouble mapping your space or you're have difficulty placing holograms, see [HoloLens and holograms: FAQ](https://support.microsoft.com/help/13456/hololens-and-holograms-faq). diff --git a/devices/hololens/hololens-spaces.md b/devices/hololens/hololens-spaces.md index 3df4ee1cc8..b8f98ea416 100644 --- a/devices/hololens/hololens-spaces.md +++ b/devices/hololens/hololens-spaces.md @@ -1,71 +1,114 @@ --- -title: How HoloLens stores data for spaces (HoloLens) -description: +title: Mapping physical spaces with HoloLens +description: HoloLens learns what a space looks like over time. Users can facilitate this process by moving the HoloLens in certain ways through the space. +ms.assetid: bd55ecd1-697a-4b09-8274-48d1499fcb0b +author: dorreneb +ms.author: dobrown +ms.date: 09/16/2019 +keywords: hololens, Windows Mixed Reality, design, spatial mapping, HoloLens, surface reconstruction, mesh, head tracking, mapping ms.prod: hololens ms.sitesec: library -author: dansimp -ms.author: dansimp ms.topic: article ms.localizationpriority: medium -ms.date: 11/05/2018 -ms.reviewer: -manager: dansimp +appliesto: +- HoloLens 1 (1st gen) +- HoloLens 2 --- -# How HoloLens stores data for spaces +# Mapping physical spaces with HoloLens -In the Windows 10, version 1803 update for Microsoft HoloLens, the mapping data for [spaces](https://support.microsoft.com/help/13760/hololens-spaces-on-hololens) is stored in a local database. +HoloLens blends holograms with your physical world. To do that, HoloLens has to learn about the physical world around you and remember where you place holograms within that space. -The map database is not exposed to a user of the device, even when plugged into a PC or when using the File Explorer app. When BitLocker is enabled, the stored map data is also encrypted with the entire volume. +Over time, the HoloLens builds up a *spatial map* of the environment that it has seen. HoloLens updates the map as the environment changes. As long as you are logged in and the device is turned on, HoloLens creates and updates your spatial maps. If you hold or wear the device with the cameras pointed at a space, the HoloLens tries to map the area. While the HoloLens learns a space naturally over time, there are ways in which you can help HoloLens map your space more quickly and efficiently. -Holograms that are anchored within the same map section are considered to be “nearby” in the current space. +> [!NOTE] +> If your HoloLens can’t map your space or is out of calibration, HoloLens may enter Limited mode. In Limited mode, you won’t be able to place holograms in your surroundings. +This article explains how HoloLens maps spaces, how to improve spatial mapping, and how to manage the spatial data that HoloLens collects. -## Frequently asked questions +## Choosing and setting up and your space -**How can I remove map data and known spaces from the HoloLens?** +Features in your environment can make it difficult for the HoloLens to interpret a space. Light levels, materials in the space, the layout of objects, and more can all affect how HoloLens maps an area. -There are two options for deleting map data in **Settings > System > Holograms**: +HoloLens works best in certain kinds of environments. To produce the best spatial map, choose a room that has adequate light and plenty of space. Avoid dark spaces and rooms that have a lot of dark, shiny, or translucent surfaces (for instance, mirrors or gauzy curtains). -- Select **Remove nearby holograms** to delete nearby holograms, clearing the map data and anchored holograms for the current space. A brand new map section would be created and stored in the database for that location while the device is used there. This option can be used to clear the map data for work without affecting any map data from home, for example. -- Select **Remove all holograms** to delete all holograms, clearing all locally stored map data and anchored holograms. No holograms will be rediscovered and any holograms need to be newly placed. +HoloLens is optimized for indoor use. Spatial mapping also works best when Wi-Fi is turned on, although it doesn't have to be connected to a network. HoloLens can obtain Wi-Fi access points even if it is not connected or authenticated. HoloLens functionality does not change whether the access points are internet-connected or intranet/local only. ->[!NOTE] ->When you remove nearby or all holograms, HoloLens immediately starts scanning and mapping the current space. +Only use HoloLens in safe places with no tripping hazards. [More on safety](https://support.microsoft.com/help/4023454/safety-information). -**How does Wi-Fi data get used by HoloLens and where is the data stored?** +## Mapping your space -As long as Wi-Fi is enabled, map data will be correlated with nearby Wi-Fi access points. There is no difference in behavior if a network is connected or just nearby. Network characteristics are not sent to Microsoft, and all Wi-Fi references are kept local on the HoloLens. +Now you're ready to start mapping your spare. When HoloLens starts mapping your surroundings, you'll see a mesh graphic spreading over the space. In mixed reality home, you can trigger the map to show by selecting on a mapped surface. -Wi-Fi characteristics are stored locally to help correlate hologram locations and map sections stored within HoloLens’ database of known spaces. It’s inaccessible to users, and not sent to Microsoft via the cloud or via telemetry. +Here are guidelines for building a great spatial map. +### Understand the scenarios for the area +It is important to spend the most time where you will be using the HoloLens, so that the map is relevant and complete. For example, if a user scenario for HoloLens involves moving from Point A to Point B, walk that path two to three times, looking in all directions as you move. -**Does HoloLens need to be connected to the internet?** +### Walk slowly around the space -No, internet connectivity is not required. Observed Wi-Fi access points are obtained without being connected or authenticated. It does not change functionality if the access points are internet connected or intranet/local only. +If you walk too quickly around the area, it's likely that the HoloLens will miss mapping areas. Walk slowly around the space, stopping every 5-8 feet to look around at your surroundings. +Smooth movements also help the HoloLens map more efficiently. +### Look in all directions +Looking around as you map the space gives the HoloLens more data on where points are relative to each other. +If you don't look up, for example, the HoloLens may not know where the ceiling in a room is. -**Since HoloLens no longer requires you to select a space when Wi-Fi is disabled, how does it find the space automatically?** +Don't forget to look down at the floor as you map the space. -If Wi-Fi is disabled, the space search can still happen; HoloLens will need to search more of the map data within the spaces database, and finding holograms can take longer. +### Cover key areas multiple times -HoloLens will sense and remember spaces even when Wi-Fi is disabled, by securely storing the sensor data when holograms are placed. Without the Wi-Fi info, the space and holograms may be slower to recognize at a later time, as the HoloLens needs to compare active scans to all hologram anchors and map sections stored on the device in order to locate the correct portion of the map. +Moving through an area multiple times will help pick up features you may have missed on the first walkthrough. To build an ideal map, try traversing an area two to three times. -HoloLens will visually compare the current scanning data from the sensors to locally stored map sections in the entire spaces database. It will locate holograms faster if the Wi-Fi characteristics can be found, to narrow down the number of spaces to compare. +If possible, while repeating these movements, spend time walking through an area in one direction, then turn around and walk back the way you came. +### Take your time mapping the area +It can take between 15 and 20 minutes for the HoloLens to fully map and adjust itself to its surroundings. If you have a space in which you plan to use a HoloLens frequently, taking that time up front to map the space can prevent issues later on. +## Possible errors in the spatial map -  +Errors in spatial mapping data fall into a few categories: +- *Holes*: Real-world surfaces are missing from the spatial mapping data. +- *Hallucinations*: Surfaces exist in the spatial mapping data that do not exist in the real world. +- *Wormholes*: HoloLens 'loses' part of the spatial map by thinking it is in a different part of the map than it actually is. +- *Bias*: Surfaces in the spatial mapping data are imperfectly aligned with real-world surfaces, either pushed in or pulled out. +If you see any of these errors please use the [FeedbackHub](hololens-feedback.md) to send feedback. + +## Security and storage for spatial data + +Windows 10 version 1803 update for Microsoft HoloLens and later stores mapping data in a local (on-device) database. + +HoloLens users cannot directly access the map database, even when the device is plugged into a PC or when using the File Explorer app. When BitLocker is enabled on HoloLens, the stored map data is also encrypted along with the entire volume. + +### Remove map data and known spaces from HoloLens + +There are two options for deleting map data in **Settings > System > Holograms**: + +- To delete nearby holograms, select **Remove nearby holograms**. This command clears the map data and anchored holograms for the current space. If you continue to use the device in the same space, it creates and stores a brand new map section to replace the deleted information. + + > [!NOTE] + > "Nearby" holograms are holograms that are anchored within the same map section in the current space. + + For example, you can use this option to clear work-related map data without affecting any home-related map data. + +- To delete all holograms, select **Remove all holograms**. This command clears all map data that is stored on the device as well as all anchored holograms. You will need to explicitly place any holograms. You will not be able to rediscover the previously-placed holograms. + +> [!NOTE] +> After you remove nearby or all holograms, HoloLens immediately starts scanning and mapping the current space. + +### Wi-Fi data in spatial maps + +HoloLens stores Wi-Fi characteristics to help correlate hologram locations and map sections that are stored within the HoloLens database of known spaces. Information about Wi-Fi characteristics is not accessible to users, and not sent to Microsoft using the cloud or using telemetry. + +As long as Wi-Fi is enabled, HoloLens correlates map data with nearby Wi-Fi access points. There is no difference in behavior whether a network is connected or just detected nearby. If Wi-Fi is disabled, HoloLens still searches the space. However, HoloLens has to search more of the map data within the spaces database, and may need more time to find holograms. Without the Wi-Fi info, the HoloLens has to compare active scans to all hologram anchors and map sections that are stored on the device in order to locate the correct portion of the map. ## Related topics -- [Environment considerations for HoloLens](https://docs.microsoft.com/windows/mixed-reality/environment-considerations-for-hololens) - [Spatial mapping design](https://docs.microsoft.com/windows/mixed-reality/spatial-mapping-design) -- [HoloLens and holograms: FAQ](https://support.microsoft.com/help/13456/hololens-and-holograms-faq) diff --git a/devices/hololens/hololens-start.md b/devices/hololens/hololens-start.md deleted file mode 100644 index d303ee0c44..0000000000 --- a/devices/hololens/hololens-start.md +++ /dev/null @@ -1,57 +0,0 @@ ---- -title: HoloLens (1st gen) first start -description: Go through the first start experience for HoloLens (1st gen). -ms.assetid: 0136188e-1305-43be-906e-151d70292e87 -ms.prod: hololens -author: Teresa-Motiv -ms.author: v-tea -ms.topic: article -ms.date: 8/12/19 -manager: jarrettr -ms.topic: article -ms.localizationpriority: medium ---- - -# Set up HoloLens for the first time - -The first time you turn on your HoloLens, you'll be guided through calibrating your device, setting up your device, and signing in. This section walks through the HoloLens (1st gen) first start experience. - -In the next section, you'll learn how to work with HoloLens and interact with holograms. Skip ahead to [Get started with HoloLens (1st gen)](holographic-home.md) - -## Before you start - -Before you get started, make sure you have the following available: - -**A Wi-Fi connection**. You'll need to connect your HoloLens to a Wi-Fi network to set it up. The first time you connect, you'll need an open or password-protected network that doesn't require navigating to a website or using certificates to connect. After setup, you can [use your device offline](hololens-offline.md). - -**A Microsoft account**. You'll also need to sign in to HoloLens with a Microsoft account (or with your work account, if your organization owns the device). If you don't have a Microsoft account, go to [account.microsoft.com](http://account.microsoft.com) and set one up for free. - -**A safe, well-lit space with no tripping hazards**. [Health and safety info](http://go.microsoft.com/fwlink/p/?LinkId=746661). - -**The optional comfort accessories** that came with your HoloLens, to help you get the most comfortable fit. [More on fit and comfort](https://support.microsoft.com/help/12632/hololens-fit-your-hololens). - -> [!NOTE] -> [Cortana](hololens-cortana.md) is already on and ready to guide you the first time you use your HoloLens (though she won't be able to respond to your questions until after you set up your device). You can turn Cortana off at any time in Cortana's settings. - -## Set up your HoloLens - -Set up your HoloLens and your user account. - -1. The first time you use your HoloLens, you'll be guided through connecting to a Wi-Fi network. If you have trouble connecting to Wi-Fi during setup, make sure your network is either open, password protected, or a captive portal network and doesn't require using certificates to connect. After setup, you can connect to other types of Wi-Fi networks. -1. Sign in to your user account. You'll choose between **My work or school owns it** and **I own it**. - - When you choose **My work or school owns it**, you sign in by using an Azure AD account. If your organization uses Azure AD Premium and has configured automatic MDM enrollment, HoloLens will be enrolled in MDM. If your organization does not use Azure AD Premium, automatic MDM enrollment isn't available, so you will need to [enroll HoloLens in device management manually](hololens-enroll-mdm.md#enroll-through-settings-app). - 1. Enter your organizational account information. - 1. Accept the privacy statement. - 1. Sign in by using your Azure AD credentials. This may redirect to your organization's sign-in page. - 1. Continue with device setup. - - When you choose **I own it**, you sign in by using a Microsoft account. After setup is complete, you can [enroll HoloLens in device management manually](hololens-enroll-mdm.md#enroll-through-settings-app). - 1. Enter your Microsoft account information. - 1. Enter your password. If your Microsoft account requires [two-step verification (2FA)](https://blogs.technet.microsoft.com/microsoft_blog/2013/04/17/microsoft-account-gets-more-secure/), complete the verification process. -1. The device sets your time zone based on information obtained from the Wi-Fi network. -1. Follow the first-start guides to learn how to interact with holograms, control the HoloLens with your voice, and access the start menu. - -Congratulations! Setup is complete and you can begin using HoloLens. - -## Next steps - -- [Get started with HoloLens (1st gen)](holographic-home.md) diff --git a/devices/hololens/hololens-status.md b/devices/hololens/hololens-status.md index 60289bad05..1d321ed900 100644 --- a/devices/hololens/hololens-status.md +++ b/devices/hololens/hololens-status.md @@ -20,17 +20,17 @@ ms.sitesec: library Area|HoloLens (1st gen)|HoloLens 2 ----|:----:|:----: -[Azure services](https://status.azure.com/en-us/status)|✔️|✔️ +[Azure services](https://status.azure.com/status)|✔️|✔️ [Store app](https://www.microsoft.com/store/collections/hlgettingstarted/hololens)|✔️|✔️ [Apps](https://www.microsoft.com/hololens/apps)|✔️|✔️ -[MDM](https://docs.microsoft.com/en-us/hololens/hololens-enroll-mdm)|✔️|✔️ +[MDM](https://docs.microsoft.com/hololens/hololens-enroll-mdm)|✔️|✔️ ## Notes and related topics [Frequently asked questions about using Skype for HoloLens](https://support.skype.com/en/faq/FA34641/frequently-asked-questions-about-using-skype-for-hololens) -For more details about the status of the myriad Azure Services that can connect to HoloLens, see [Azure status](https://azure.microsoft.com/en-us/status/). +For more details about the status of the myriad Azure Services that can connect to HoloLens, see [Azure status](https://azure.microsoft.com/status/). -For more details about current known issues, see [HoloLens known issues](https://docs.microsoft.com/en-us/windows/mixed-reality/hololens-known-issues). +For more details about current known issues, see [HoloLens known issues](https://docs.microsoft.com/windows/mixed-reality/hololens-known-issues). Follow HoloLens on [Twitter](https://twitter.com/HoloLens) and subscribe on [Reddit](https://www.reddit.com/r/HoloLens/). diff --git a/devices/hololens/hololens-updates.md b/devices/hololens/hololens-updates.md index 418cfce2d9..2989515858 100644 --- a/devices/hololens/hololens-updates.md +++ b/devices/hololens/hololens-updates.md @@ -14,30 +14,28 @@ manager: dansimp # Manage updates to HoloLens ->**Looking for how to get the latest update? See [Update HoloLens](https://support.microsoft.com/help/12643/hololens-update-hololens).** - >[!NOTE] >HoloLens devices must be [upgraded to Windows Holographic for Business](hololens-upgrade-enterprise.md) to manage updates. For a complete list of Update policies, see [Policies supported by Windows Holographic for Business](https://docs.microsoft.com/windows/client-management/mdm/policy-configuration-service-provider#a-href-idhololenspoliciesapolicies-supported-by-windows-holographic-for-business). To configure how and when updates are applied, use the following policies: + - [Update/AllowAutoUpdate](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-allowautoupdate) - [Update/ScheduledInstallDay](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-scheduledinstallday) - [Update/ScheduledInstallTime](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-scheduledinstalltime) To turn off the automatic check for updates, set the following policy to value **5** – Turn off Automatic Updates: + - [Update/AllowAutoUpdate](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-allowautoupdate) In Microsoft Intune, you can use **Automatic Update Behavior** to change this policy. (See [Manage software updates in Microsoft Intune](https://docs.microsoft.com/intune/windows-update-for-business-configure)) -For devices on Windows 10, version 1607 only: You can use the following update policies to configure devices to get updates from Windows Server Update Service (WSUS) instead of Windows Update: - -- [Update/AllowUpdateService](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-allowupdateservice) -- [Update/RequireUpdateApproval](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-requireupdateapproval) -- [Update/UpdateServiceUrl](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-updateserviceurl) - +For devices on Windows 10, version 1607 only: You can use the following update policies to configure devices and get updates from the Windows Server Update Service (WSUS), instead of Windows Update: +- [Update/AllowUpdateService](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-allowupdateservice) +- [Update/RequireUpdateApproval](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-requireupdateapproval) +- [Update/UpdateServiceUrl](https://docs.microsoft.com/windows/client-management/mdm/policy-csp-update#update-updateserviceurl) ## Related topics diff --git a/devices/hololens/hololens-upgrade-enterprise.md b/devices/hololens/hololens-upgrade-enterprise.md deleted file mode 100644 index 57bf3d0e04..0000000000 --- a/devices/hololens/hololens-upgrade-enterprise.md +++ /dev/null @@ -1,102 +0,0 @@ ---- -title: Unlock Windows Holographic for Business features (HoloLens) -description: HoloLens provides extra features designed for business when you upgrade to Windows Holographic for Business. -ms.prod: hololens -ms.sitesec: library -author: dansimp -ms.author: dansimp -ms.topic: article -ms.localizationpriority: medium -ms.date: 07/09/2018 -ms.reviewer: -manager: dansimp ---- - -# Unlock Windows Holographic for Business features - - - -Microsoft HoloLens is available in the *Development Edition*, which runs Windows Holographic (an edition of Windows 10 designed for HoloLens), and in the [Commercial Suite](https://docs.microsoft.com/windows/mixed-reality/commercial-features), which provides extra features designed for business. - -When you purchase the Commercial Suite, you receive a license that upgrades Windows Holographic to Windows Holographic for Business. This license can be applied to the device either through the organization's [mobile device management (MDM) provider](#edition-upgrade-using-mdm) or a [provisioning package](#edition-upgrade-using-a-provisioning-package). - ->[!TIP] ->In Windows 10, version 1803, you can tell that the HoloLens has been upgraded to the business edition in **Settings** > **System**. - - - -## Edition upgrade using MDM - -The enterprise license can be applied by any MDM provider that supports the [WindowsLicensing configuration service provider (CSP)](https://msdn.microsoft.com/library/windows/hardware/dn904983.aspx). The latest version of the Microsoft MDM API will support WindowsLicensing CSP. - -For step-by-step instructions for upgrading HoloLens using Microsoft Intune, see [Upgrade devices running Windows Holographic to Windows Holographic for Business](https://docs.microsoft.com/intune/holographic-upgrade). - - On other MDM providers, the specific steps for setting up and deploying the policy might vary. - - - -## Edition upgrade using a provisioning package - -Provisioning packages are files created by the Windows Configuration Designer tool that apply a specified configuration to a device. - -### Create a provisioning package that upgrades the Windows Holographic edition - -1. [Create a provisioning package for HoloLens.](hololens-provisioning.md) - -2. Go to **Runtime settings** > **EditionUpgrade**, and select **EditionUpgradeWithLicense**. - - ![Upgrade edition with license setting selected](images/icd1.png) - -2. Browse to and select the XML license file that was provided when you purchased the Commercial Suite. - - >[!NOTE] - >You can configure [additional settings in the provisioning package](hololens-provisioning.md). - -3. On the **File** menu, click **Save**. - -4. Read the warning that project files may contain sensitive information, and click **OK**. - - >[!IMPORTANT] - >When you build a provisioning package, you may include sensitive information in the project files and in the provisioning package (.ppkg) file. Although you have the option to encrypt the .ppkg file, project files are not encrypted. You should store the project files in a secure location and delete the project files when they are no longer needed. - -3. On the **Export** menu, click **Provisioning package**. - -4. Change **Owner** to **IT Admin**, which will set the precedence of this provisioning package higher than provisioning packages applied to this device from other sources, and then select **Next**. - -5. Set a value for **Package Version**. - - >[!TIP] - >You can make changes to existing packages and change the version number to update previously applied packages. - -6. On the **Select security details for the provisioning package**, click **Next**. - -7. Click **Next** to specify the output location where you want the provisioning package to go once it's built. By default, Windows ICD uses the project folder as the output location. - - Optionally, you can click **Browse** to change the default output location. - -8. Click **Next**. - -9. Click **Build** to start building the package. The project information is displayed in the build page and the progress bar indicates the build status. - -10. When the build completes, click **Finish**. - - -### Apply the provisioning package to HoloLens - -1. Connect the device via USB to a PC and start the device, but do not continue past the **fit** page of the initial setup experience (the first page with the blue box). HoloLens will show up as a device in File Explorer on the PC. - - >[!NOTE] - >If the HoloLens device is running Windows 10, version 1607 or earlier, briefly press and release the **Volume Down** and **Power** buttons simultaneously to open File Explorer. - -4. In File Explorer, drag and drop the provisioning package (.ppkg) onto the device storage. - -5. Briefly press and release the **Volume Down** and **Power** buttons simultaneously again while on the **fit** page. - -6. The device will ask you if you trust the package and would like to apply it. Confirm that you trust the package. - -7. You will see whether the package was applied successfully or not. If it failed, you can fix your package and try again. If it succeeded, proceed with device setup. - - - - - diff --git a/devices/hololens/hololens-use-apps.md b/devices/hololens/hololens-use-apps.md deleted file mode 100644 index e3d0aba0a9..0000000000 --- a/devices/hololens/hololens-use-apps.md +++ /dev/null @@ -1,40 +0,0 @@ ---- -title: Use apps on HoloLens -description: Apps on HoloLens use either 2D view or holographic view. -ms.assetid: 6bd124c4-731c-4bcc-86c7-23f9b67ff616 -ms.reviewer: jarrettrenshaw -ms.date: 07/01/2019 -manager: v-miegge -keywords: hololens -ms.prod: hololens -ms.sitesec: library -author: v-miegge -ms.author: v-miegge -ms.topic: article -ms.localizationpriority: medium ---- - -# Use apps on HoloLens - -Apps on HoloLens use either 2D view or holographic view. Apps with 2D view look like windows, and apps with holographic view surround you and become the only app you see. - -## Open apps - -You'll find your apps either pinned to Start or in the All apps list. To get to the All apps list, use the bloom gesture to go to Start, then select **All apps**. - -On Start or in the All apps list, select an app. It will open in a good position for viewing. - ->[!NOTE] ->- Up to three 2D app windows can be active at a time. You can open more, but only three will remain active. ->- Each open app can have one active window at a time, except Microsoft Edge, which can have up to three. ->- If you're having problems with apps, make sure there's enough light in your space, and walk around so HoloLens has a current scan. If you keep having trouble, see [HoloLens and holograms: FAQ](https://support.microsoft.com/help/13456/hololens-and-holograms-faq) for more info. - -## Move, resize, and rotate apps - -After opening an app, you can [change its position and size](https://support.microsoft.com/help/12634). - -## Close apps - -To close an app that uses 2D view, gaze at it, then select **Close**. - -To close an app that uses holographic view, use the bloom gesture to leave holographic view, then select **Close**. diff --git a/devices/hololens/hololens-whats-new.md b/devices/hololens/hololens-whats-new.md index c250d1c12c..224f3b239d 100644 --- a/devices/hololens/hololens-whats-new.md +++ b/devices/hololens/hololens-whats-new.md @@ -16,27 +16,26 @@ manager: dansimp ## Windows 10, version 1809 for Microsoft HoloLens -### For everyone - -Feature | Details ---- | --- -Quick actions menu | When you're in an app, the Bloom gesture will now open a Quick actions menu to give you quick access to commonly used system features without having to leave the app. See [Set up HoloLens in kiosk mode](hololens-kiosk.md) for information about the Quick actions menu in kiosk mode.

![sample of the Quick actions menu](images/minimenu.png) -Stop video capture from the Start or quick actions menu | If you start video capture from the Start menu or quick actions menu, you’ll be able to stop recording from the same place. (Don’t forget, you can always do this with voice commands too.) -Project to a Miracast-enabled device | Project your HoloLens content to a nearby Surface device or TV/Monitor if using Microsoft Display adapter. On **Start**, select **Connect**, and then select the device you want to project to. **Note:** You can deploy HoloLens to use Miracast projection without enabling developer mode. -New notifications | View and respond to notification toasts on HoloLens, just like you do on a PC. Gaze to respond to or dismiss them (or if you’re in an immersive experience, use the bloom gesture). -HoloLens overlays (file picker, keyboard, dialogs, etc.) | You’ll now see overlays such as the keyboard, dialogs, file picker, etc. when using immersive apps. -Visual feedback overlay UI for volume change | When you use the volume up/down buttons on your HoloLens you’ll see a visual display of the volume level. -New UI for device boot | A loading indicator was added during the boot process to provide visual feedback that the system is loading. Reboot your device to see the new loading indicator—it’s between the "Hello" message and the Windows boot logo. -Share UX: Nearby Sharing | Addition of the Windows Nearby Sharing experience, allowing you to share a capture with a nearby Windows device. When you capture a photo or video on HoloLens (or use the share button from an app such as Microsoft Edge), select a nearby Windows device to share with. -Share from Microsoft Edge | Share button is now available on Microsoft Edge windows on HoloLens. In Microsoft Edge, select **Share**. Use the HoloLens share picker to share web content. +> **Applies to:** Hololens (1st gen) +### For everyone +| Feature | Details | +|---|---| +| **Quick actions menu** | When you're in an app, the Bloom gesture will now open a Quick actions menu to give you quick access to commonly used system features without having to leave the app.
See [Set up HoloLens in kiosk mode](hololens-kiosk.md) for information about the Quick actions menu in kiosk mode.

![sample of the Quick actions menu](images/minimenu.png) | +| **Stop video capture from the Start or quick actions menu** | If you start video capture from the Start menu or quick actions menu, you’ll be able to stop recording from the same place. (Don’t forget, you can always do this with voice commands too.) | +| **Project to a Miracast-enabled device** | Project your HoloLens content to a nearby Surface device or TV/Monitor if using Microsoft Display adapter. On **Start**, select **Connect**, and then select the device you want to project to. **Note:** You can deploy HoloLens to use Miracast projection without enabling developer mode. | +| **New notifications** | View and respond to notification toasts on HoloLens, just like you do on a PC. Gaze to respond to or dismiss them (or if you’re in an immersive experience, use the bloom gesture). | +| **HoloLens overlays**
(file picker, keyboard, dialogs, etc.) | You’ll now see overlays such as the keyboard, dialogs, file picker, etc. when using immersive apps. | +| **Visual feedback overlay UI for volume change** | When you use the volume up/down buttons on your HoloLens you’ll see a visual display of the volume level. | +| **New UI for device boot** | A loading indicator was added during the boot process to provide visual feedback that the system is loading. Reboot your device to see the new loading indicator—it’s between the "Hello" message and the Windows boot logo. | +| **Nearby sharing** | Addition of the Windows Nearby Sharing experience, allowing you to share a capture with a nearby Windows device. When you capture a photo or video on HoloLens (or use the share button from an app such as Microsoft Edge), select a nearby Windows device to share with. | +| **Share from Microsoft Edge** | Share button is now available on Microsoft Edge windows on HoloLens. In Microsoft Edge, select **Share**. Use the HoloLens share picker to share web content. | -### For administrators +### For administrators - -| Feature | Details | -|-----------------------------------------------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| +| Feature | Details | +|---|----| | [Enable post-setup provisioning](hololens-provisioning.md) | You can now apply a runtime provisioning package at any time using **Settings**. | | Assigned access with Azure AD groups | You can now use Azure AD groups for configuration of Windows assigned access to set up single or multi-app kiosk configuration. | | PIN sign-in on profile switch from sign-in screen | PIN sign-in is now available for **Other User**.  | @@ -54,10 +53,11 @@ Speech Synthesis (TTS) | Speech synthesis feature now supports Chinese, Japanese [Learn how to install the Chinese and Japanese versions of HoloLens.](hololens-install-localized.md) - ## Windows 10, version 1803 for Microsoft HoloLens +> **Applies to:** Hololens (1st gen) + Windows 10, version 1803, is the first feature update to Windows Holographic for Business since its release in Windows 10, version 1607. This update introduces the following changes: - Previously, you could only verify that upgrade license for Commercial Suite had been applied to your HoloLens device by checking to see if VPN was an available option on the device. Now, **Settings** > **System** will display **Windows Holographic for Business** after the upgrade license is applied. [Learn how to unlock Windows Holographic for Business features](hololens-upgrade-enterprise.md). @@ -85,14 +85,3 @@ Windows 10, version 1803, is the first feature update to Windows Holographic for - Individual users can sync their corporate email without enrolling their device in mobile device management (MDM). You can use the device with a Microsoft Account, download and install the Mail app, and add an email account directly. - You can check the MDM sync status for a device in **Settings** > **Accounts** > **Access Work or School** > **Info**. In the **Device sync status** section, you can start a sync, see areas managed by MDM, and create and export an advanced diagnostics report. - - - - - -## Additional resources - -- [Reset or recover your HoloLens](https://developer.microsoft.com/windows/mixed-reality/reset_or_recover_your_hololens) -- [Restart, reset, or recover HoloLens](https://support.microsoft.com/help/13452/hololens-restart-reset-or-recover-hololens) -- [Manage devices running Windows Holographic with Microsoft Intune](https://docs.microsoft.com/intune/windows-holographic-for-business) - diff --git a/devices/hololens/hololens1-basic-usage.md b/devices/hololens/hololens1-basic-usage.md new file mode 100644 index 0000000000..41dc0c9c89 --- /dev/null +++ b/devices/hololens/hololens1-basic-usage.md @@ -0,0 +1,138 @@ +--- +title: Getting around HoloLens (1st gen) +description: A brief tour of the HoloLens (1st gen) interface +ms.assetid: 064f7eb0-190e-4643-abeb-ed3b09312042 +ms.date: 9/16/2019 +ms.reviewer: jarrettr +manager: jarrettr +keywords: hololens +ms.prod: hololens +ms.sitesec: library +author: v-miegge +ms.author: v-miegge +ms.topic: article +ms.localizationpriority: high +appliesto: +- HoloLens (1st gen) +--- + +# Getting around HoloLens (1st gen) + +Ready to step into the world of holograms? Here's some information to get started. + +This guide provides an intro to mixed reality, gestures for interacting with holograms, and an intro to Windows Holographic. + +## Discover mixed reality + +On HoloLens, holograms blend with your physical environment to look and sound like they're part of your world. Even when holograms are all around you, you can still see your surroundings, move freely, and interact with other people and objects. We call this experience "mixed reality." + +The holographic frame positions your holograms where your eyes are most sensitive to detail, and the see-through lenses leave your peripheral vision unobscured. With spatial sound, you can pinpoint a hologram even if it’s behind you. And because HoloLens learns and understands your environment, you can place holograms on and around real objects—and so can your apps and games. So a character in a game might sit down on your sofa, or [space robots could bust out of your walls](https://www.microsoft.com/store/apps/9nblggh5fv3j). + +## Use HoloLens with your hands + +Getting around HoloLens is a lot like using your smart phone. You can use your hands to manipulate holographic windows, menus, and buttons. Instead of pointing, clicking, or tapping, you'll use your gaze, your [voice](hololens-cortana.md), and gestures to select apps and holograms and to get around HoloLens. + +When you know these basic interactions, getting around on HoloLens will be a snap. + +We'll walk you through the basics the first time you use your HoloLens. You'll also find a gesture tutorial on your **Start** menu—look for the Learn Gestures app. + +### The hand-tracking frame + +HoloLens has sensors that can see a few feet to either side of you. When you use your hands, you'll need to keep them inside that frame, or HoloLens won't see them. As you move around, the frame moves with you. + +![Image that shows the HoloLens hand-tracking frame](./images/hololens-2-gesture-frame.png) + +### Open the Start menu with bloom + +To open the **Start** menu: + +1. Hold your hand in front of you so it's in the gesture frame. +1. Bloom: bring all of your fingers together then open your hand. + ![Animation that shows the bloom gesture](./images/hololens-bloom.gif) + +### Select holograms with gaze and air tap + +To select an app or other hologram, air tap it while looking directly at the hologram you're selecting. To do this, follow these steps: + +1. Gaze at the hologram you want to select. +1. Point your index finger straight up toward the ceiling. +1. Air tap: lower your finger, then quickly raise it. + ![Air-tap gesture animation](./images/hololens-air-tap.gif) + +### Select a hologram by using your voice + +1. The gaze cursor is a dot that you move around by moving your head. You can use it to target voice commands with precision. +1. Gaze at the hologram that you want to select. +1. To select the hologram, say "Select." + +## Holograms and apps + +Now it's time to put gestures to the test! + +You'll find your installed apps in the [Start menu](holographic-home.md) and there are more apps for HoloLens (1st gen) in the Microsoft Store. + +Open the **Start** menu and select an app! + +Using apps on HoloLens is a little different from on a PC: Some apps use a 2D view and look like other Windows applications. Other apps (immersive apps) use a 3D view and when you launch them, they become the only app you see. + +When you place an app window or app launcher, it will stay put until you remove it. You can move or resize these holograms in your mixed reality home at any time. + +## Move, resize, and rotate apps + +Moving and resizing apps on HoloLens works a bit differently than it does on a PC. Instead of dragging the app, you'll use your gaze, along with a [gesture](https://support.microsoft.com/help/12644/hololens-use-gestures) or the [clicker](hololens-clicker.md). You can also rotate an app window in 3D space. + +> [!TIP] +> Rearrange apps using your voice - gaze at an app and say "Face me," "Bigger," or "Smaller." Or have Cortana move an app for you: say "Hey Cortana, move \**app name\** here." + +### Move an app + +Gaze at the app (at the title bar of an app window), and then do one of the following. + +- Tap and hold to select the app. Move your hand to position the app, and raise your finger to place it. +- Select **Adjust**, tap and hold, and move your hand to position the app. Raise your finger to place it, then select **Done**. +- Select **Adjust**, click and hold the clicker, and move your hand to position the app. Release the clicker, then select **Done**. + +> [!TIP] +> If you drop apps when you move them, make sure to keep your hand in the gesture frame by following it with your gaze. + +### Resize an app + +Gaze at the app, and then do one of the following. + +- Gaze at a corner or edge of an app window, and tap and hold. Move your hand to change the app's size, and raise your finger when you're done. +- Select **Adjust**. Gaze at one of the blue squares at the corners of the app, tap and hold, then move your hand to resize the app. Raise your finger to release it, then select **Done**. +- Select **Adjust**. Gaze at one of the blue squares at the corners of the app, click and hold the clicker, then move your hand to resize the app. Release the clicker, then select **Done**. + +> [!TIP] +> In Adjust mode, you can move or resize any hologram. + +### Rotate an app + +Gaze at the app, and tap and hold with both hands to select it. Rotate the app by keeping one hand steady and moving your other hand around it. When you're done, raise both index fingers. + +### Scroll content in an app window + +Gaze at the content of the app window. Tap and hold and then move your hand slightly upwards or downwards to scroll the content. + +## Meet the HoloLens (1st gen) Clicker + +The [HoloLens (1st Gen) clicker](hololens1-clicker.md) gives you another way to interact with holograms. [Pair it](hololens-connect-devices.md) with your HoloLens and then use it along with your gaze to select, scroll, and more. + +## Next steps + +Congratulations! you're ready to use HoloLens (1st gen). + +Now you can configure your HoloLens (1st gen) to meet your specific needs. + +[Connect bluetooth devices like mouse and keyboard](hololens-connect-devices.md) + +[Learn more about Voice and Cortana](hololens-cortana.md) + +### Help! I don't see my holograms + +If you don’t see holograms that you’ve placed while using HoloLens, here are some things to try: + +- Make sure that you’re looking in the right area—remember, holograms stay where you left them! +- Make sure that you're in a well-lit room without a lot of direct sunlight. +- Wait. When HoloLens has trouble recognizing your space, previously placed holograms can take up to a minute to reappear. +- If issue persists, you may want to clear out your Holograms storage data in **Settings** > **System** > **Holograms**, then place holograms in mixed reality home again. diff --git a/devices/hololens/hololens1-clicker.md b/devices/hololens/hololens1-clicker.md new file mode 100644 index 0000000000..9e8d26b69d --- /dev/null +++ b/devices/hololens/hololens1-clicker.md @@ -0,0 +1,97 @@ +--- +title: Use the HoloLens clicker +description: This article outlines how to use the HoloLens clicker, including clicker pairing, charging, and recovery. +ms.assetid: 7d4a30fd-cf1d-4c9a-8eb1-1968ccecbe59 +ms.date: 09/16/2019 +manager: jarrettr +keywords: hololens +ms.prod: hololens +ms.sitesec: library +author: v-miegge +ms.author: v-miegge +ms.topic: article +ms.localizationpriority: medium +appliesto: +- HoloLens (1st gen) +--- + +# Use the HoloLens (1st gen) clicker + +The clicker was designed specifically for HoloLens (1st gen) and gives you another way to interact with holograms. It comes with HoloLens (1st gen), in a separate box. + +Use it in place of hand gestures to select, scroll, move, and resize apps. + +## Clicker hardware and pairing + +The HoloLens (1st gen) clicker has a finger loop to make it easier to hold, and an indicator light. + +![The HoloLens Clicker](images/use-hololens-clicker-1.png) + +### Clicker indicator lights + +Here's what the lights on the clicker mean. + +- **Blinking white**. The clicker is in pairing mode. +- **Fast-blinking white**. Pairing was successful. +- **Solid white**. The clicker is charging. +- **Blinking amber**. The battery is low. +- **Solid amber**. The clicker ran into an error and you'll need to restart it. While pressing the pairing button, click and hold for 15 seconds. + +### Pair the clicker with your HoloLens (1st gen) + +1. Use the bloom gesture to go to **Start**, then select **Settings** > **Devices** and verify that Bluetooth is on. +1. On the clicker, press and hold the pairing button until the status light blinks white. +1. On the pairing screen, select **Clicker** > **Pair**. + +### Charge the clicker + +When the clicker battery is low, the battery indicator will blink amber. Plug the Micro USB cable into a USB power supply to charge the device. + +## Use the clicker with HoloLens (1st gen) + +### Hold the clicker + +To put on the clicker, slide the loop over your ring or middle finger so that the Micro USB port faces toward your wrist. Rest your thumb in the indentation. + +![How to hold the Clicker](images/use-hololens-clicker-2.png) + +### Clicker gestures + +Clicker gestures are small wrist rotations, not the larger movements used for HoloLens hand gestures. And HoloLens recognizes your gestures and clicks even if the clicker is outside the [gesture frame](hololens1-basic-usage.md), so you can hold the clicker in the position that's most comfortable for you​. + +- **Select**. To select a hologram, button, or other element, gaze at it, then click. + +- **Click and hold**. Click and hold your thumb down on the button to do some of the same things you would with tap and hold, such as move or resize a hologram. + +- **Scroll**. On the app bar, select **Scroll Tool**. Click and hold, then rotate the clicker up, down, left, or right. To scroll faster, move your hand farther from the center of the scroll tool. + +- **Zoom**. On the app bar, select **Zoom Tool**. Click and hold, then rotate the clicker up to zoom in, or down to zoom out. + +> [!TIP] +> To zoom in or out when using Microsoft Edge, gaze at a page and double-click. + +## Restart or recover the clicker + +Here are some things to try if the HoloLens clicker is unresponsive or isn’t working well. + +### Restart the clicker + +Use the tip of a pen to press and hold the pairing button. At the same time, click and hold the clicker for 15 seconds. If the clicker was already paired with your HoloLens, it will stay paired after it restarts. + +If the clicker won't turn on or restart, try charging it by using the HoloLens charger. If the battery is very low, it might take a few minutes for the white indicator light to turn on. + +### Re-pair the clicker + +Select **Settings** > **Devices** and select the clicker. Select **Remove**, wait a few seconds, then pair the clicker again. + +### Recover the clicker + +If restarting and re-pairing the clicker don’t fix the problem, the Windows Device Recovery Tool can help you recover it. The recovery process may take some time, and it will install the latest version of the clicker software. To use the tool, you’ll need a computer running Windows 10 or later that has at least 4 GB of free storage space. + +To recover the clicker: + +1. Download and install the [Windows Device Recovery Tool](https://dev.azure.com/ContentIdea/ContentIdea/_queries/query/8a004dbe-73f8-4a32-94bc-368fc2f2a895/) on your computer. +1. Connect the clicker to your computer by using the Micro USB cable that came with your HoloLens. +1. Run the Windows Device Recovery Tool and follow the instructions. + +If the clicker isn’t automatically detected, select **My device was not detected** and follow the instructions to put your device into recovery mode. diff --git a/devices/hololens/hololens1-hardware.md b/devices/hololens/hololens1-hardware.md new file mode 100644 index 0000000000..aced822bd4 --- /dev/null +++ b/devices/hololens/hololens1-hardware.md @@ -0,0 +1,158 @@ +--- +title: HoloLens (1st gen) hardware +description: An outline of the components that make up Microsoft HoloLens (1st gen), the world's first fully untethered holographic computer running Windows. +ms.assetid: 527d494e-2ab6-46ca-bd5a-bfc6b43cc833 +ms.date: 09/16/2019 +keywords: hololens +ms.prod: hololens +ms.sitesec: library +author: mattzmsft +ms.author: mazeller +ms.topic: article +manager: jarrettr +ms.localizationpriority: medium +appliesto: +- HoloLens (1st gen) +--- + +# HoloLens (1st Gen) hardware + +![Microsoft HoloLens (1st gen)](images/see-through-400px.jpg) + +Microsoft HoloLens (1st gen) is the world's first fully untethered holographic computer. HoloLens redefines personal computing through holographic experiences to empower you in new ways. HoloLens blends cutting-edge optics and sensors to deliver 3D holograms pinned to the real world around you. + +## HoloLens components + +![Image that shows the contents of the box](images/hololens-box-contents.png) + +Your HoloLens includes the following features: + +- **Visor**. Contains the HoloLens sensors and displays. You can rotate the visor up while you are wearing the HoloLens. +- **Headband**. To put the HoloLens on, use the adjustment wheel to expand the headband. With the HoloLens in place, tighten the adjustment wheel until the headband is comfortable. +- **Brightness buttons**. When you're wearing the HoloLens, the brightness buttons are on the left side of the device. +- **Volume buttons**. When you're wearing the HoloLens, the volume buttons are on the right side of the device. +- **Device arms**. When you pick up, put on, or take off your HoloLens, always grasp or hold it by the device arms. + +## In the box + +> [!VIDEO https://www.microsoft.com/videoplayer/embed/c7ceb904-9d5f-4194-9e10-e8a949dbad7d] + +The HoloLens box contains the following items: + +- **Nose pads**. Select a nose pad that fits the shape of your nose and accommodates your eyewear. +- **Overhead strap**. When you're wearing the HoloLens while you move around, use the overhead strap to help keep the device in place. Additionally, if you're wearing the HoloLens for extended periods, using the overhead strap may make the device more comfortable to wear. +- **Micro USB cable**. Use the micro-USB cable to connect your HoloLens to the power supply for charging, or use it to connect your HoloLens to your computer. +- **Power supply**. Plugs into a power outlet. +- **Microfiber cloth**. Use the cloth to clean your HoloLens visor. + +>[!TIP] +>The [clicker](hololens1-clicker.md) ships with HoloLens (1st Gen), in a separate box. + +## Device specifications + +### Display + +![HoloLens has see-through holographic lenses](images/displays-400px.jpg) + +| | | +| - | - | +| Optics | See-through holographic lenses (waveguides) | +| Holographic resolution | 2 HD 16:9 light engines producing 2.3M total light points | +| Holographic density | \>2.5k radiants (light points per radian) | +| Eye-based rendering | Automatic pupillary distance calibration | + +### Sensors + +![HoloLens has sensors for understanding its environment and user actions](images/sensor-bar-400px.jpg) + +- 1 inertial measurement unit (IMU) +- 4 environment understanding cameras +- 1 depth camera +- 1 2MP photo / HD video camera +- Mixed reality capture +- 4 microphones +- 1 ambient light sensor + +### Input, output, and connectivity + +- Built-in speakers +- Audio 3.5mm jack +- Volume up/down +- Brightness up/down +- Power button +- Battery status LEDs +- Wi-Fi 802.11ac +- Micro USB 2.0 +- Bluetooth 4.1 LE + +### Power + +- Battery Life +- 2-3 hours of active use +- Up to 2 weeks of standby time +- Fully functional when charging +- Passively cooled (no fans) + +### Processors + +![The motherboard for Microsoft HoloLens](images/motherboard-400px.jpg) + +- Intel 32-bit architecture with TPM 2.0 support +- Custom-built Microsoft Holographic Processing Unit (HPU 1.0) + +### Memory + +- 64 GB Flash +- 2 GB RAM + +### Fit + +| | | +| - | - | +| Sizing | Single size with adjustable band. Fits over glasses | +| Weight | 579 grams | + +## Device capabilities + +Using the following to understand user actions: + +- Gaze tracking +- Gesture input +- Voice support + +Using the following to understand the environment: + +- Spatial sound + +## Pre-installed software + +- Windows 10 +- Windows Store +- Holograms +- Microsoft Edge +- Photos +- Settings +- Windows Feedback +- Calibration +- Learn Gestures + +## Device certifications + +### Safety + +HoloLens has been tested and found to conform to the basic impact protection requirements of ANSI Z87.1, CSA Z94.3 and EN 166. + +## Care and cleaning + +Handle your HoloLens carefully. To lift, carry, and adjust your HoloLens, use the device arms—not the overhead strap. To keep the visor free of dust and fingerprints and avoid touching it. Repeated cleaning could damage the visor, so try to keep your device clean. + +Don't use any cleaners or solvents on your HoloLens, and don't submerge it in water or apply water directly to it. + +To clean the visor, remove any dust using a camel or goat hair lens brush or a bulb-style lens blower. Lightly moisten the microfiber cloth with a small amount of distilled water, then use it to wipe the visor gently in a circular motion. + +To clean the rest of the device, including the headband and device arms, use a lint-free cloth moistened with mild soap and water. Let your HoloLens dry completely before using it again. + +![Image that shows how to clean the visor](images/hololens-cleaning-visor.png) + +> [!div class="nextstepaction"] +> [Set up and start your HoloLens (1st gen)](hololens1-setup.md) diff --git a/devices/hololens/hololens1-install-localized.md b/devices/hololens/hololens1-install-localized.md new file mode 100644 index 0000000000..52e4862bbe --- /dev/null +++ b/devices/hololens/hololens1-install-localized.md @@ -0,0 +1,39 @@ +--- +title: Install localized versions of HoloLens +description: Learn how to install the Chinese or Japanese versions of HoloLens +ms.prod: hololens +ms.mktglfcycl: manage +ms.sitesec: library +author: dansimp +ms.author: dansimp +ms.topic: article +ms.localizationpriority: high +ms.date: 9/16/2019 +ms.reviewer: +manager: jarrettr +appliesto: +- HoloLens (1st gen) +--- + +# Install localized versions of HoloLens (1st gen) + +In order to switch to the Chinese or Japanese version of HoloLens, you’ll need to use the Windows Device Recovery Tool (WDRT) to download the build for the language on a PC and then install it on your HoloLens. + +> [!IMPORTANT] +> Using WDRT to install the Chinese or Japanese builds of HoloLens deletes existing data, such as personal files and settings, from your HoloLens. + +1. On your PC, download and install [the Windows Device Recovery Tool (WDRT)](https://support.microsoft.com/help/12379). +1. Download the package for the language you want to your PC: [Simplified Chinese](https://aka.ms/hololensdownload-ch) or [Japanese](https://aka.ms/hololensdownload-jp). +1. When the download finishes, select **File Explorer** > **Downloads**. Right-click the zipped folder that you just downloaded, and select **Extract all** > **Extract** to unzip it. +1. Connect your HoloLens to your PC using the micro-USB cable that it shipped with. (Even if you've been using other cables to connect your HoloLens, this one works best.) +1. After the tool automatically detects your HoloLens, select the Microsoft HoloLens tile. +1. On the next screen, select **Manual package selection** and select the installation file that resides in the folder that you unzipped in step 4. (Look for a file that has the extension “.ffu”.) +1. Select **Install software** and follow the instructions. +1. After the build installs, HoloLens setup automatically starts. Put on the device and follow the setup directions. + +When you’re done with setup, go to **Settings** > **Update & Security** > **Windows Insider Program**, and check that you’re configured to receive the latest preview builds. Like the English preview builds, the Windows Insider Program keeps the Chinese and Japanese versions of HoloLens up-to-date with the latest preview builds. + +> [!NOTE] +> +> - You can’t use the Settings app to change the system language between English, Japanese, and Chinese. Flashing a new build is the only supported way to change the device system language. +> - While you can use the on-screen Pinyin keyboard to enter Simplified Chinese or Japanese text, using a Bluetooth hardware keyboard to type Simplified Chinese or Japanese text is not supported at this time. However, on Chinese or Japanese HoloLens, you can continue to use a Bluetooth keyboard to type in English (to toggle a hardware keyboard to type in English, press the ~ key). diff --git a/devices/hololens/hololens1-setup.md b/devices/hololens/hololens1-setup.md new file mode 100644 index 0000000000..4aefbad094 --- /dev/null +++ b/devices/hololens/hololens1-setup.md @@ -0,0 +1,102 @@ +--- +title: Prepare a new HoloLens +description: This guide walks through first time set up. +ms.prod: hololens +ms.sitesec: library +author: JesseMcCulloch +ms.author: jemccull +ms.topic: article +ms.localizationpriority: high +ms.date: 8/12/19 +ms.reviewer: +manager: jarrettr +appliesto: +- Hololens (1st gen) +--- + +# Get your HoloLens (1st gen) ready to use + +Follow along to set up a HoloLens (1st gen) for the first time. + +## Charge your HoloLens (1st gen) + +To charge your HoloLens, connect the power supply to the charging port by using the included Micro USB cable. Then plug the power supply into a power outlet. When the device is charging, the battery indicator will light up in a wave pattern. + +![Image that shows how to attach the Micro USB cable to the HoloLens](./images/hololens-charging.png) + +When your HoloLens is on, the battery indicator shows the battery level in increments. When only one of the five lights is on, the battery level is below 20 percent. If the battery level is critically low and you try to turn on the device, one light will blink briefly, then go out. + +> [!TIP] +> To get an estimate of your current battery level, say "Hey Cortana, how much battery do I have left?" + +## Adjust fit + +> [!VIDEO https://www.microsoft.com/videoplayer/embed/be3cb527-f2f1-4f85-b4f7-a34fbaba980d] + +| | | +|:--- |:--- | +|1. Rotate the headband up to about 20-30 degrees.|![Step one, rotate the headband](./images/FitGuideStep1.png)| +|2. Push the headband back. Do not pull it back, or manipulate the band behind the hinge, because over time this can break the band.|![Step two, push the headband back](./images/FitGuideStep2.png)| +|3. Turn the adjustment wheel to extend the headband all the way out. |![Step three, use the adjustment wheel to extend the headband](./images/FitGuideStep3.png)| +|4. Hold the device by the device arms, and place it on your head. Make sure that the headband sits at the top of your forehead, and then tighten the adjustment wheel.|![Step four, put on the device and adjust the headband](./images/FitGuideStep4.png)| +|5. Slide the visor back, and then check the fit of the device. The headband should sit at the top of the forehead, just below your hairline, with the speakers above your ears. The lenses should be centered over your eyes.|![Step five, slide the visor back and check the fit](./images/FitGuideSetep5.png)| + +## Turn on your HoloLens + +Use the power button to turn HoloLens on and off or to put it in standby mode. + +![Image that shows the HoloLens power button](./images/hololens-power.png) + +If your device doesn't respond or won't start, see [Restart, reset, or recover HoloLens](hololens-restart-recover.md). + +When your HoloLens is off or in standby, turn it on by pressing the power button for one second. If it doesn't turn on, plug it in and charge it for at least 30 minutes. + +> [!TIP] +> To restart HoloLens, say "Hey Cortana, reboot the device." + +### Put HoloLens in standby + +To put your HoloLens in standby while it's turned on, press the power button once. The battery indicators blink off. To wake it from standby, press the power button again. + +HoloLens automatically goes into standby after 3 minutes of inactivity. When it's in standby, it automatically shuts down after 4 hours, or after the battery level drops by 10 percent. + +### Shut down HoloLens + +To shut down (turn off) HoloLens, hold the power button down for four seconds. The battery indicators turn off one by one and the device shuts down. + +HoloLens automatically shuts down when the battery level drops to one percent, even if it's plugged in. After you've recharged the battery to three percent, you'll be able to turn HoloLens on again. + +## Adjust volume and brightness + +The brightness and volume buttons are on top of the device arms—volume to your right and brightness to your left. + +![Image that shows the HoloLens buttons](./images/hololens-buttons.jpg) + +## HoloLens indicator lights + +![Image that shows the HoloLens indicator lights](./images/hololens-lights.png) + +Not sure what the indicator lights on your HoloLens mean? Here's some help. + +|When the lights do this |It means | +| - | - | +|Scroll from the center outward. |HoloLens is starting up. | +|Stay lit (all or some). |HoloLens is on and ready to use. Battery life is shown in 20 percent increments. | +|Scroll, then light up, then scroll. |HoloLens is on and charging. Battery life is shown in 20 percent increments. | +|Turn off one by one. |HoloLens is shutting down. | +|Turn off all at once. |HoloLens is going into standby. | +|All light up, then one blinks briefly, then all turn off. |Battery is critically low. HoloLens needs to charge. | +|All scroll, then one blinks, then all scroll. |Battery is critically low. HoloLens is charging. | + +## Safety and comfort + +### Use in safe surroundings + +Use your HoloLens in a safe space that’s free of obstructions and tripping hazards. Don’t use it when you need a clear field of view and your full attention, such as while you’re operating a vehicle or doing other potentially hazardous activities. + +### Stay comfortable + +Keep your first few sessions with HoloLens brief and be sure to take breaks. If you experience discomfort, stop and rest until you feel better. This might include temporary feelings of nausea, motion sickness, dizziness, disorientation, headache, fatigue, eye strain, or dry eyes. + +> [!div class="nextstepaction"] +> [Start and configure your HoloLens (1st gen)](hololens1-start.md) diff --git a/devices/hololens/hololens1-start.md b/devices/hololens/hololens1-start.md new file mode 100644 index 0000000000..466fc431b2 --- /dev/null +++ b/devices/hololens/hololens1-start.md @@ -0,0 +1,75 @@ +--- +title: Set up HoloLens (1st gen) +description: This guide walks through first time set up. You'll need a Wi-Fi network and either a Microsoft (MSA) or Azure Active Directory (Azure AD) account. +ms.assetid: 0136188e-1305-43be-906e-151d70292e87 +ms.prod: hololens +author: Teresa-Motiv +ms.author: v-tea +ms.topic: article +ms.date: 8/12/19 +manager: jarrettr +ms.topic: article +ms.localizationpriority: high +appliesto: +- HoloLens (1st gen) +--- + +# Set up your HoloLens (1st gen) + +The first time you turn on your HoloLens, you'll be guided through calibrating your device, setting up your device, and signing in. This article walks through the HoloLens (1st gen) first start and setup experience. + +In the next section, you'll learn how to work with HoloLens and interact with holograms. To skip ahead to that article, see [Get started with HoloLens (1st gen)](hololens1-basic-usage.md). + +## Before you start + +Before you get started, make sure you have the following available: + +**A Wi-Fi connection**. You'll need to connect your HoloLens to a Wi-Fi network to set it up. The first time you connect, you'll need an open or password-protected network that doesn't require navigating to a website or using certificates to connect. [Learn more about the websites that HoloLens uses](hololens-offline.md). + +**A Microsoft account or a work account**. You'll also need to use a Microsoft account (or a work account, if your organization owns the device) to sign in to HoloLens. If you don't have a Microsoft account, go to [account.microsoft.com](http://account.microsoft.com) and set one up for free. + +**A safe, well-lit space with no tripping hazards**. [Health and safety info](http://go.microsoft.com/fwlink/p/?LinkId=746661). + +**The optional comfort accessories** that came with your HoloLens, to help you get the most comfortable fit. [More on fit and comfort](https://support.microsoft.com/help/12632/hololens-fit-your-hololens). + +> [!NOTE] +> +> - The first time that you use your HoloLens, [Cortana](hololens-cortana.md) is already on and ready to guide you (though she won't be able to respond to your questions until after you set up your device). You can turn Cortana off at any time in Cortana's settings. +> - In order to switch to the Chinese or Japanese version of HoloLens, you’ll need to download the build for the language on a PC and then install it on your HoloLens. For more information, see [Install localized versions of HoloLens (1st gen)](hololens1-install-localized.md). + +## Start your Hololens and set up Windows + +The first time you start your HoloLens, your first task is to set up Windows Holographic on your device. + +1. Connect to the internet (HoloLens guides you to select Wi-Fi network). + +1. Sign in to your user account. Choose between **My work or school owns it** and **I own it**. + - When you choose **My work or school owns it**, you sign in by using an Azure AD account. If your organization uses Azure AD Premium and has configured automatic MDM enrollment, HoloLens automatically enrolls in MDM. If your organization does not use Azure AD Premium, automatic MDM enrollment isn't available, so you will need to [manually enroll HoloLens in device management](hololens-enroll-mdm.md#enroll-through-settings-app). To sign in to your device the first time by using a work or school account, follow these steps: + 1. Enter your organizational account information. + 1. Accept the privacy statement. + 1. Sign in by using your Azure AD credentials. This may redirect to your organization's sign-in page. + 1. Continue setting up the device. + - When you choose **I own it**, you sign in by using a Microsoft account. After setup is complete, you can [manually enroll HoloLens in device management](hololens-enroll-mdm.md#enroll-through-settings-app). + 1. Enter your Microsoft account information. + 1. Enter your password. If your Microsoft account requires [two-step verification (2FA)](https://blogs.technet.microsoft.com/microsoft_blog/2013/04/17/microsoft-account-gets-more-secure/), complete the verification process. + +1. The device sets your time zone based on information that it obtains from the Wi-Fi network. + +## Calibration + +After Cortana introduces herself, the next setup step is calibration. For the best HoloLens experience, you should complete the calibration process during setup. + +HoloLens (1st gen) uses the distance between your pupils (IPD or [interpupillary distance](https://en.wikipedia.org/wiki/Interpupillary_distance)) to make holograms clear and easy to interact with. If the IPD is not correct, holograms may appear to be unstable or at an incorrect distance. + +During calibration, HoloLens asks you to align your finger with a series of six targets per eye. HoloLens uses this process to set the correct IPD for your eyes. If the calibration needs to be updated or adjusted for a new user, the new user can run the Calibration app outside of setup. + +![IPD finger-alignment screen at second step](./images/ipd-finger-alignment-300px.jpg) + +*IPD finger-alignment screen at second step* + +Congratulations! Setup is complete and you can begin using HoloLens. + +## Next steps + +> [!div class="nextstepaction"] +> [Get started with HoloLens (1st gen)](hololens1-basic-usage.md) diff --git a/devices/hololens/hololens1-upgrade-enterprise.md b/devices/hololens/hololens1-upgrade-enterprise.md new file mode 100644 index 0000000000..5e535af10d --- /dev/null +++ b/devices/hololens/hololens1-upgrade-enterprise.md @@ -0,0 +1,91 @@ +--- +title: Unlock Windows Holographic for Business features +description: When you upgrade to Windows Holographic for Business, HoloLens provides extra features that are designed for business. +ms.prod: hololens +ms.sitesec: library +author: dansimp +ms.author: dansimp +ms.topic: article +ms.localizationpriority: medium +ms.date: 9/16/2019 +ms.reviewer: +manager: jarrettr +appliesto: +- HoloLens (1st gen) +--- + +# Unlock Windows Holographic for Business features + +Microsoft HoloLens is available in the *Development Edition*, which runs Windows Holographic (an edition of Windows 10 that is designed for HoloLens), and in the [Commercial Suite](hololens-commercial-features.md), which provides extra features designed for business. + +When you purchase the Commercial Suite, you receive a license that upgrades Windows Holographic to Windows Holographic for Business. You can apply this license to the device either by using the organization's [mobile device management (MDM) provider](#edition-upgrade-by-using-mdm) or a [provisioning package](#edition-upgrade-by-using-a-provisioning-package). + +> [!TIP] +> In Windows 10, version 1803, you can check that the HoloLens has been upgraded to the business edition by selecting **Settings** > **System**. + +## Edition upgrade by using MDM + +The enterprise license can be applied by any MDM provider that supports the [WindowsLicensing configuration service provider (CSP)](https://msdn.microsoft.com/library/windows/hardware/dn904983.aspx). The latest version of the Microsoft MDM API will support WindowsLicensing CSP. + +For step-by-step instructions for upgrading HoloLens by using Microsoft Intune, see [Upgrade devices running Windows Holographic to Windows Holographic for Business](https://docs.microsoft.com/intune/holographic-upgrade). + + On other MDM providers, the specific steps for setting up and deploying the policy might vary. + +## Edition upgrade by using a provisioning package + +Provisioning packages are files created by the Windows Configuration Designer tool that apply a specified configuration to a device. + +### Create a provisioning package that upgrades the Windows Holographic edition + +1. [Create a provisioning package for HoloLens.](hololens-provisioning.md) +1. Go to **Runtime settings** > **EditionUpgrade**, and select **EditionUpgradeWithLicense**. + + ![Upgrade edition with license setting selected](images/icd1.png) + +1. Find the XML license file that was provided when you purchased the Commercial Suite. + + > [!NOTE] + > You can configure [additional settings in the provisioning package](hololens-provisioning.md). + +1. On the **File** menu, select **Save**. + +1. Read the warning that project files may contain sensitive information and click **OK**. + + > [!IMPORTANT] + > When you build a provisioning package, you may include sensitive information in the project files and provisioning package (.ppkg) file. Although you have the option to encrypt the .ppkg file, project files are not encrypted. You should store the project files in a secure location and delete the project files when no longer needed. + +1. On the **Export** menu, select **Provisioning package**. + +1. Change **Owner** to **IT Admin**, which sets the precedence of this provisioning package to be higher than others applied to this device from different sources, and then select **Next**. + +1. Set a value for **Package Version**. + + > [!TIP] + > You can make changes to existing packages and change the version number to update previously applied packages. + +1. On **Select security details for the provisioning package**, select **Next**. + +1. Select **Next** to specify the output location where you want the provisioning package to go once it's built. By default, Windows ICD uses the project folder as the output location. + + Optionally, you can select **Browse** to change the default output location. + +1. Select **Next**. + +1. Select **Build** to start building the package. The build page displays the project information, and the progress bar indicates the build status. + +1. When the build completes, select **Finish**. + +### Apply the provisioning package to HoloLens + +1. Using the USB cable, connect the device to a PC. Start the device, but do not continue past the **fit** page of the initial setup experience (the first page with the blue box). On the PC, HoloLens shows up as a device in File Explorer. + + > [!NOTE] + > If the HoloLens device is running Windows 10, version 1607 or earlier, open File Explorer by briefly pressing and releasing the **Volume Down** and **Power** buttons simultaneously on the device. + +1. In File Explorer, drag and drop the provisioning package (.ppkg) onto the device storage. + +1. While HoloLens is still on the **fit** page, briefly press and release the **Volume Down** and **Power** buttons simultaneously again. + +1. HoloLens asks you if you trust the package and would like to apply it. Confirm that you trust the package. + +1. You will see whether the package was applied successfully or not. If it was not applied successfully, you can fix your package and try again. If successful, proceed with device setup. diff --git a/devices/hololens/hololens2-basic-usage.md b/devices/hololens/hololens2-basic-usage.md new file mode 100644 index 0000000000..e15003a8f4 --- /dev/null +++ b/devices/hololens/hololens2-basic-usage.md @@ -0,0 +1,181 @@ +--- +title: Getting around HoloLens 2 +description: A guide to using HoloLens 2 with your hands +ms.assetid: 5f791a5c-bdb2-4c5d-bf46-4a198de68f21 +ms.date: 9/17/2019 +keywords: hololens +ms.prod: hololens +ms.sitesec: library +author: scooley +ms.author: scooley +ms.topic: article +ms.localizationpriority: high +appliesto: +- HoloLens 2 +--- + +# Getting around HoloLens 2 + +Ready to explore the world of holograms? + +This guide provides an intro to: + +- Interacting with mixed reality +- Using your hands and voice for interacting with holograms on HoloLens 2 +- Navigating Windows 10 on HoloLens (Windows Holographic) + +## Discover mixed reality + +On HoloLens, holograms blend the digital world with your physical environment to look and sound like they're part of your world. Even when holograms are all around you, you can always see your surroundings, move freely, and interact with people and objects. We call this experience "mixed reality". + +The holographic frame positions your holograms where your eyes are most sensitive to detail and the see-through lenses leave your peripheral vision unobscured. With spatial sound, you can pinpoint a hologram by listening, even if it’s behind you. And, because HoloLens understands your physical environment, you can place holograms on and around real objects such as tables and walls. + +Getting around HoloLens is a lot like using your smart phone. You can use your hands to touch and manipulate holographic windows, menus, and buttons. + +Once you know these basic interactions, getting around on HoloLens will be a snap. + +> [!TIP] +> If you have a HoloLens near you right now, the **Tips** app provides literal hands-on tutorials for hand interactions on HoloLens. +> Use the start gesture to go to **Start** or say "Go to Start" and select **Tips**. + +## The hand-tracking frame + +HoloLens has sensors that can see a few feet to either side of you. When you use your hands, you'll need to keep them inside that frame, or HoloLens won't see them. However, the frame moves with you as you move around. + +![Image that shows the HoloLens hand-tracking frame](./images/hololens-2-gesture-frame.png) + +## Touch holograms near you + +When a hologram is near you, bring your hand close to it and a white ring should appear on the tip of your index finger. This is the **touch cursor** which helps you touch and interact with holograms with precision. To **select** something, simply **tap** it with the touch cursor. **Scroll** content by **swiping** on the surface of the content with your finger, just like you're using a touch screen. + +To **grab** a hologram near you, pinch your **thumb** and **index finger** together on the hologram and hold. To let go, release your fingers. Use this **grab gesture** to move, resize, and rotate 3D objects and app windows in mixed reality home. + +To bring up a **context menu**, like the ones you'll find on an app tile in the Start menu, **tap and hold** like you do on a touch screen. + +## Use hand ray for holograms out of reach + +When there are no holograms near your hands, the **touch cursor** will hide automatically and **hand rays** will appear from the palm of your hands. Hand rays allow you to interact with holograms from a distance. + +> [!TIP] +> If you find hand rays distracting, you can hide them by saying “Hide hand rays”. To make them reappear, say "Show hand rays." + +### Select using air tap + +To select something using **hand ray**, follow these steps: + +1. Use a hand ray from your palm to target the item. You don't need to raise your entire arm, you can keep your elbow low and comfortable. +1. Point your index finger straight up toward the ceiling. +1. To perform the **air tap** gesture, pinch your thumb and index finger together and then quickly release them. + + ![Air-tap gesture animation](./images/hololens-air-tap.gif) + +### Grab using air tap and hold + +To grab a hologram or scroll app window content using **hand ray**, start with an **air tap**, but keep your fingers together instead of releasing them. + +Use **air tap and hold** to perform the following actions with hand ray: + +- **Scroll**. To scroll app window content, air tap and hold on the content and then move your hand ray up and down or side to side. +- **Grab**. To grab an app window or hologram, target the app title bar or hologram with your hand ray and then air tap and hold. +- **Open context menus**. To open context menus, air tap and hold with your hand ray. + +## Start gesture + +The Start gesture opens the **Start menu**. To perform the Start gesture, hold out your hand with your palm facing you. You’ll see a **Start icon** appear over your inner wrist. Tap this icon using your other hand. The Start menu will open **where you’re looking**. + +> [!TIP] +> +> - You can use the Start gesture as long as your hands are inside the hand-tracking frame. You do not need to be looking down at the Start icon. Keep your elbow low and comfortable, and look in the direction where you want the Start menu to open. +> - If the Start menu didn't open at the position you want, simply move your head around to reposition it. +> - If you have trouble reading the smaller text on the Start menu, step closer to it after it opens. +> - If your hand is slightly off to the side of the frame, you may still be able to view the Start menu by tapping your inner wrist, even if you don't see the icon. + +![Image that shows the Start icon and the Start gesture](./images/hololens-2-start-gesture.png) + +To **close** the Start menu, do the Start gesture when the Start menu is open. You can also look at the Start menu and say "Close". + +### One-handed Start gesture + +You can also perform the Start gesture with only one hand. To do this, hold out your hand with your palm facing you and look at the **Start icon** on your inner wrist. **While keeping your eye on the icon**, pinch your thumb and index finger together. + +> [!IMPORTANT] +> For the one-handed Start gesture to work, your eyes must be calibrated on the device so that eye tracking functions correctly. If you do not see orbiting dots around the Start icon when you look at it, your eyes are not calibrated on the device. + +![Image that shows the Start icon and the one-handed start gesture](./images/hololens-2-start-alternative.jpg) + +## Start menu, mixed reality home, and apps + +Ready to put all these hand interactions to the test?! + +You'll find your installed apps in the [Start menu](holographic-home.md) and you can find additional apps for HoloLens in the [Microsoft Store](holographic-store-apps.md). + +Just as Windows PC always starts its experience at the desktop, HoloLens always starts in **mixed reality home** when turned on. Using the Start menu, you can open and place app windows, as well as app launchers and 3D content in mixed reality home. Their placements in your physical space will be remembered by HoloLens. + +Open the **Start menu**, then select the **Settings** app tile. An app window will open in front of you. + +Settings is an example of a HoloLens app that uses a 2D **app window**. It's very similar to a Windows application on PC. + +Now you can open the **Start menu** again and select the **Tips** app tile. A 3D **app launcher** for the app will appear in front of you. To open the app, you need to select the **play** button on the launcher. + +Tips is an example of an **immersive app**. An immersive app takes you away from mixed reality home when it runs and becomes the only app you see. To exit, you need to bring up the Start menu and select the **mixed reality home** button at the bottom. + +[Go here to learn more](holographic-home.md) about Start menu and mixed reality home, including info on how to use and manage apps on HoloLens 2. + +## Move, resize, and rotate holograms + +In mixed reality home you can move, resize, and rotate app windows and 3D objects using your hands, hand ray and voice commands. + +### Moving holograms + +Move a hologram or app by following these steps: + +1. Grab the hologram by pinching your index finger and thumb on the hologram or face your hand down and then close your fist over it. Grab a 3D hologram anywhere inside its blue bounding box. For an app window, grab its title bar. +1. Without letting go, move your hand to position the hologram. When moving an app window this way, the app window automatically turns to face you as it moves, making it easier to use at its new position. +1. Release your fingers to place it. + +### Resizing holograms + +Grab and use the **resize handles** that appear on the corners of 3D holograms and app windows to resize them. + +For an app window, when resized this way the window content correspondingly increases in size and becomes easier to read. + +If you want to resize an app window so that **more content** appears in the window, use the resize handles located on the sides and bottom edges of the app window. + +There are two ways to resize a hologram that's further away from you. You can either grab two corners of the hologram, or use the resize controls. + +### Rotating holograms + +For 3D holograms, grab and use the rotate handles that appear on the vertical edges of the bounding box. + +For app windows, moving an app window will cause it to automatically rotate and face you. + +You can also grab a 3D hologram or app window with **both hands** (or hand ray) at once and then: + +- Move your hands closer together or further apart to resize the hologram. +- Move your hands closer and further away from your body to rotate the hologram. + +### Follow me, stop following + +Holograms and app windows stay where you placed them in the world. That's not always convenient if you need to move around and you want an application to stay visible. To ask an app to start or stop following you, select **Follow me** in the top right corner of the app window (next to the **Close** button). An app window that is following you will also follow you into, an out of, an immersive app. + +## Use HoloLens with your voice + +You can use your voice to do most of the same things you do with hands on HoloLens, like taking a quick photo or opening an app. + +| To do this | Say this | +| - | - | +| Open the Start menu | "Go to Start" | +| Select | Say "select" to bring up the gaze cursor. Then, turn your head to position the cursor on the thing you want to select, and say “select” again. | +| See available speech commands | "What can I say?" | + + [See more voice commands and ways to use speech with HoloLens](hololens-cortana.md) + +## Next steps + +Congratulations! You're ready to use HoloLens 2! + +Now you can configure your HoloLens 2 to meet your specific needs. Other things you may want to try include: + +- [Connecting bluetooth devices like a mouse and keyboard](hololens-connect-devices.md) +- [Installing apps from the store](holographic-store-apps.md) +- [Sharing your HoloLens with other people](hololens-multiple-users.md) diff --git a/devices/hololens/hololens2-hardware.md b/devices/hololens/hololens2-hardware.md new file mode 100644 index 0000000000..dd81a50803 --- /dev/null +++ b/devices/hololens/hololens2-hardware.md @@ -0,0 +1,144 @@ +--- +title: HoloLens 2 hardware +description: An outline of the components that make up Microsoft HoloLens 2, the latest evolution of Microsoft's fully untethered holographic computer running Windows 10. +ms.assetid: 651d0430-bfbc-4685-a4fd-db7c33ce9325 +ms.date: 9/17/2019 +keywords: hololens +ms.prod: hololens +ms.sitesec: library +author: scooley +ms.author: scooley +ms.topic: article +ms.localizationpriority: high +appliesto: +- HoloLens 2 +--- + +# HoloLens 2 hardware + +![HoloLens 2 side view](images/hololens2-exploded-medium.png) + +Microsoft HoloLens 2 is an untethered holographic computer. It refines the holographic computing journey started by HoloLens (1st gen) to provide a more comfortable and immersive experience paired with more options for collaborating in mixed reality. + +## HoloLens components + +- **Visor**. Contains the HoloLens sensors and displays. You can rotate the visor up while wearing the HoloLens. +- **Headband**. To put the HoloLens on, use the adjustment wheel to expand the headband. With the HoloLens in place, tighten the adjustment wheel by turning to the right, until the headband is comfortable. +- **Brightness buttons**. When wearing the HoloLens, the brightness buttons are on the left side of the device. +- **Volume buttons**. When wearing the HoloLens, the volume buttons are on the right side of the device. + +## In the box + +- **Brow pad**. You can remove and replace the brow pad, as needed. +- **Overhead strap**. When you're wearing the HoloLens while moving around, use the overhead strap to help keep the device in place. When wearing the HoloLens for extended periods, the overhead strap may make the device more comfortable to wear. +- **USB-C cable**. Use the USB-C cable to connect your HoloLens to the power supply for charging, or to connect your HoloLens to your computer. +- **Power supply**. Plugs into a power outlet. +- **Microfiber cloth**. Use to clean your HoloLens visor. + +## Device specifications + +### Display + +| | | +| - | - | +| Optics | See-through holographic lenses (waveguides) | +| Holographic resolution | 2k 3:2 light engines | +| Holographic density | >2.5k radiants (light points per radian) | +| Eye-based rendering | Display optimization for 3D eye position | + +### Sensors + +| | | +| - | - | +| Head tracking | 4 visible light cameras | +| Eye tracking | 2 Infrared (IR) cameras | +| Depth | 1-MP Time-of-Flight depth sensor | +| Inertial measurement unit (IMU) | Accelerometer, gyroscope, magnetometer | +| Camera | 8-MP stills, 1080p30 video | + +### Audio and speech + +| | | +| - | - | +| Microphone array | 5 channels | +| Speakers | Built-in spatial sound | + +### Compute and connectivity + +| | | +| - | - | +| System on chip | Qualcomm Snapdragon 850 Compute Platform [details](https://www.qualcomm.com/products/snapdragon-850-mobile-compute-platform) | +| Holographic processing unit | Second-generation custom-built holographic processing unit | +| Memory | 4-GB LPDDR4x system DRAM | +| Storage | 64-GB UFS 2.1 | +| WiFi | 802.11ac 2x2 | +| Bluetooth | 5.0 | +| USB | USB Type-C | + +### Fit + +| | | +| - | - | +| Sizing | Single size with adjustable band. Fits over eyeglasses | +| Weight | 566 grams | + +## Device capabilities + +### Human understanding + +| | | +| - | - | +| Hand tracking | Two-handed fully articulated model, direct manipulation | +| Eye tracking | Real-time tracking | +| Voice | Command and control on-device; Cortana natural language with internet connectivity | + +### Environment understanding + +| | | +| - | - | +| Six Degrees of Freedom (6DoF) tracking | World-scale positional tracking | +| Spatial mapping | Real-time environment mesh | +| Mixed reality capture | Mixed hologram and physical environment photos and videos | + +## Pre-installed software + +- Windows Holographic Operating System +- Microsoft Edge +- Dynamics 365 Remote Assist +- Dynamics 365 Layout +- Dynamics 365 Guides +- 3D Viewer +- OneDrive for Business +- HoloLens Tips +- Cortana + +## Device certifications + +### Safety + +HoloLens 2 has been tested and conforms to the basic impact protection requirements of ANSI Z87.1, CSA Z94.3 and EN 166. + +## Care and cleaning + +Handle your HoloLens carefully. Use the headband to lift and carry the HoloLens 2. + +As you would for eyeglasses or protective eye-wear, try to keep the HoloLens visor free of dust and fingerprints. When possible, avoid touching the visor. Repeated cleaning could damage the visor, so keep your device clean! + +Don't use any cleaners or solvents on your HoloLens, and don't submerge it in water or apply water directly to it. + +To clean the visor, remove any dust by using a camel or goat hair lens brush or a bulb-style lens blower. Lightly moisten the microfiber cloth with a small amount of distilled water, then use it to wipe the visor gently in a circular motion. + +Clean the rest of the device, including the headband and device arms, with a lint-free microfiber cloth moistened with mild soap and water. Let your HoloLens dry completely before reuse. + +![Image that shows how to clean the visor](images/hololens-cleaning-visor.png) + +### Replace the brow pad + +The brow pad is magnetically attached to the device. To detach it, pull gently away. To replace it, snap it back into place. + +![Remove or replace the brow pad](images/hololens2-remove-browpad.png) + +## Next step + +> [!div class="nextstepaction"] +> [Set up and start your HoloLens 2](hololens2-setup.md) diff --git a/devices/hololens/hololens2-setup.md b/devices/hololens/hololens2-setup.md new file mode 100644 index 0000000000..d8ff62b687 --- /dev/null +++ b/devices/hololens/hololens2-setup.md @@ -0,0 +1,101 @@ +--- +title: Prepare a new HoloLens 2 +description: This guide walks through first time set up and hardware guide. +ms.assetid: 02692dcf-aa22-4d1e-bd00-f89f51048e32 +ms.date: 9/17/2019 +keywords: hololens +ms.prod: hololens +ms.sitesec: library +author: scooley +ms.author: scooley +ms.topic: article +ms.localizationpriority: high +appliesto: +- HoloLens 2 +--- + +# Get your HoloLens 2 ready to use + +The procedures below will help you set up a HoloLens 2 for the first time. + +## Charge your HoloLens + +Connect the power supply to the charging port by using the USB-C cable (included). Plug the power supply into a power outlet. + + - When the device is charging, the battery indicator lights up in a wave pattern. + - When your HoloLens is on, the battery indicator displays the battery level in increments. + - When only one of the five lights is on, the battery level is below 20 percent. + - If the battery level is critically low and you try to turn on the device, one light will blink briefly, then go out. + +> [!TIP] +> To get an estimate of your current battery level, say "Hey Cortana, how much battery do I have left?" + +## Adjust fit + +Place the HoloLens 2 on your head. If you wear eyeglasses, leave them on. The brow pad should sit comfortably on your forehead and the back band should sit in the middle-back of your head. + +If necessary, extend the headband by turning the adjustment wheel, and then loosen the overhead strap. + +![HoloLens 2 fit and adjustments](images/hololens2-fit.png) + +### Attach and detach the overhead strap + +The overhead strap isn't required, but it can make wearing HoloLens 2 more comfortable during long periods of use. + +To detach the front of the overhead strap, unhook the strap and slide it through the retractable loop on the brow pad. To reattach it, pull out the loop and slide the strap back through. + +To detach the back of the overhead strap, press the button below each connection tab and pull gently. To reattach it, push the connection tabs back into the slots until they click. + +![attach or remove the HoloLens 2 head strap](images/hololens2-headstrap.png) + +## Turn on the HoloLens 2 + +To turn on your HoloLens 2, press the Power button. The LED lights below the Power button display the battery level. + +### Power button actions for different power transitions + +|To do this |Perform this action and watch for these indicator lights | +| - | - | +|To turn on |**Single click** ![Press power button - no lights lit](images/hololens-2-button-turn-on.png) | +|To sleep |**Single click** ![Press power button - three lights lit](images/hololens-2-button-sleep.png) | +|To wake from sleep |**Single click** ![Press power button - no lights lit](images/hololens-2-button-wake.png) | +|To turn off |**Press and for hold 5s** ![Press and hold power button - all lights lit](images/hololens-2-button-turn-off.png) | +|To force the Hololens to restart if it is unresponsive |**Press and hold for 10s** ![Press and hold power button - all lights lit](images/hololens-2-button-turn-off.png) | +
+## HoloLens indicator lights + +Not sure what the indicator lights on your HoloLens mean? Here's some help! + +### Lights that indicate the state of the device + +|When you do this | And then the lights do this | It means | +| - | - | - | +|You press the Power button. |All five lights turn on, then change to indicate the battery level. After four seconds, a sound plays. | HoloLens is starting up. | +|You press the Power button. |All five lights turn on, then change to indicate the battery level. A sound immediately plays. | HoloLens is on, awake, and ready to use. | +|You press and hold the Power button for five seconds or longer. |All five lights turn on, then fade off one at a time. After the lights turn off, a sound plays and the screen displays "Goodbye." |HoloLens is shutting down. | +|You press and hold the Power button for less than five seconds. |All five lights turn on, then fade off one at a time. After the lights turn off, a sound plays and the screen displays "Goodbye." |HoloLens is entering sleep. | +|You press the Power button. |One light flashes five times, then turns off. |The HoloLens battery is critically low. Charge your HoloLens. | +|You press the Power button. |All five lights flash five times, then turn off. |HoloLens cannot start correctly and is in an error state. | + +### Lights that indicate the battery level + +| Number of lights | Battery level | +| - | - | +|Four solid lights, one light fading in and out |Between 100% and 81% (fully charged) | +|Three solid lights, one light fading in and out |Between 80% and 61% | +|Two solid lights, one light fading in and out |Between 60% and 41% | +|One solid light, one light fading in and out |Between 40% and 21% | +|One light fading in and out |Between 20% and 5% or lower (critical battery) | + +## Safety and comfort + +### Use HoloLens in safe surroundings + +Use your HoloLens in a safe space, free of obstructions and tripping hazards. Don’t use it when you need a clear field of view or can't commit your full attention, such as while you’re operating a vehicle or doing other potentially hazardous activities. + +### Stay comfortable + +Keep your first few sessions with HoloLens brief and be sure to take breaks. If you experience discomfort, stop and rest until you feel better. This might include temporary feelings of nausea, motion sickness, dizziness, disorientation, headache, fatigue, eye strain, or dry eyes. + +> [!div class="nextstepaction"] +> [Start and configure your HoloLens 2](hololens2-start.md) diff --git a/devices/hololens/hololens2-start.md b/devices/hololens/hololens2-start.md new file mode 100644 index 0000000000..783a6af601 --- /dev/null +++ b/devices/hololens/hololens2-start.md @@ -0,0 +1,89 @@ +--- +title: Set up your HoloLens 2 +description: This guide walks through first time set up. You'll need a Wi-Fi network and either a Microsoft (MSA) or Azure Active Directory (AAD) account. +ms.assetid: 507305f4-e85a-47c5-a055-a3400ae8a10e +ms.date: 9/17/2019 +keywords: hololens +ms.prod: hololens +ms.sitesec: library +author: scooley +ms.author: scooley +ms.topic: article +ms.localizationpriority: high +appliesto: +- HoloLens 2 +--- + +# Set up your HoloLens 2 + +The first time you turn on your HoloLens, you'll be guided through setting up your device, signing in with a user account, and calibrating the HoloLens to your eyes. This section walks through the HoloLens 2 initial setup experience. + +In the next section, you'll learn how to work with HoloLens and interact with holograms. To skip ahead to that article, see [Get started with HoloLens 2](hololens2-basic-usage.md). + +## Before you start + +Before you get started, make sure you have the following available: + +**A network connection**. You'll need to connect your HoloLens to a network to set it up. With HoloLens 2, you can connect with Wi-Fi or by using ethernet (you'll need a USB-C-to-Ethernet adapter). The first time you connect, you'll need an open or password-protected network that doesn't require navigating to a website or using certificates to connect. [Learn more about the websites that HoloLens uses](hololens-offline.md). + +**A Microsoft account**. You'll also need to sign in to HoloLens with a Microsoft account (or with your work account, if your organization owns the device). If you don't have a Microsoft account, go to [account.microsoft.com](http://account.microsoft.com) and set one up for free. + +**A safe, well-lit space with no tripping hazards**. [Health and safety info](http://go.microsoft.com/fwlink/p/?LinkId=746661). + +**The optional comfort accessories** that came with your HoloLens, to help you get the most comfortable fit. [More on fit and comfort](hololens2-setup.md#adjust-fit). + +## Set up Windows + +The first time you start your HoloLens 2, your first task is to set up Windows Holographic. When you start your HoloLens, you will hear music and see a Windows logo. + +![First screen during first boot](images/01-magic-moment.png) + +HoloLens 2 will walk you through the following steps: + +1. Select your language. + ![Select language](images/04-language.png) + +1. Select your region. + ![Select region](images/05-region.png) + +1. Calibrate HoloLens to your eyes. If you choose to skip calibration, you'll be prompted the next time you log in. + + To calibrate, you'll look at a set of targets (referred to as gems). It's fine if you blink or close your eyes during calibration, but try not to stare at other objects in the room or physical space. HoloLens uses this process to learn about your eye position so that it can better render your holographic world. After calibration, holograms will appear correctly even as the visor shifts on your head. + + Calibration information is stored locally on the device and is not associated with any account information. For more information, see [Calibration data and security](hololens-calibration.md#calibration-data-and-security). + + ![Calibration selection screen](images/06-et-corners.png) + +1. Connect to the internet (select Wi-Fi or your ethernet connection). + HoloLens sets your time zone automatically based on information obtained from the Wi-Fi network. After setup finishes, you can change the time zone by using the Settings app. + + ![Connect to Wi-Fi](images/11-network.png) + +1. Sign in to your user account. You'll choose between **My work or school owns it** and **I own it**. + - When you choose **My work or school owns it**, you sign in with an Azure AD account. If your organization uses Azure AD Premium and has configured automatic MDM enrollment, HoloLens automatically enrolls in MDM. If your organization does not use Azure AD Premium, automatic MDM enrollment isn't available. In that case, you need to [manually enroll HoloLens in device management](hololens-enroll-mdm.md#enroll-through-settings-app). + 1. Enter your organizational account information. + 1. Accept the privacy statement and the end user license agreement. + 1. Sign in by using your Azure AD credentials. This may redirect to your organization's sign-in page. + 1. Continue setting up the device. + - When you choose **I own it**, you sign in with a Microsoft account. After setup is complete, you can [manually enroll HoloLens in device management](hololens-enroll-mdm.md#enroll-through-settings-app). + 1. Enter your Microsoft account information. + 2. Enter your password. If your Microsoft account requires [two-step verification (2FA)](https://blogs.technet.microsoft.com/microsoft_blog/2013/04/17/microsoft-account-gets-more-secure/), complete the verification process. + + ![Set user](images/13-device-owner.png) + +1. Select whether to enable speech on HoloLens 2, and whether to send diagnostic telemetry. + ![Enable Cortana](images/22-do-more-with-voice.png) + +1. Select your telemetry level. If you can, please enable Full telemetry. This information really helps the HoloLens engineering team. + ![Telemetry level](images/24-telemetry.png) + +1. Learn how to use the start gesture on HoloLens 2. + ![Learn how to use the start gesture, image 1](images/26-01-startmenu-learning.png) + ![Learn how to use the start gesture, image 2](images/26-02-startmenu-learning.png) + +Congratulations! Setup is complete and you're ready to use HoloLens! + +## Next steps + +> [!div class="nextstepaction"] +> [Get started with HoloLens 2](hololens2-basic-usage.md) diff --git a/devices/hololens/images/01-magic-moment.png b/devices/hololens/images/01-magic-moment.png new file mode 100644 index 0000000000..0d55443b55 Binary files /dev/null and b/devices/hololens/images/01-magic-moment.png differ diff --git a/devices/hololens/images/02-00-magic-moment.png b/devices/hololens/images/02-00-magic-moment.png new file mode 100644 index 0000000000..ae76fb70ea Binary files /dev/null and b/devices/hololens/images/02-00-magic-moment.png differ diff --git a/devices/hololens/images/02-01-magic-moment-bird-intro.png b/devices/hololens/images/02-01-magic-moment-bird-intro.png new file mode 100644 index 0000000000..ae76fb70ea Binary files /dev/null and b/devices/hololens/images/02-01-magic-moment-bird-intro.png differ diff --git a/devices/hololens/images/02-02-bird-palm.png b/devices/hololens/images/02-02-bird-palm.png new file mode 100644 index 0000000000..fda1f3dcdd Binary files /dev/null and b/devices/hololens/images/02-02-bird-palm.png differ diff --git a/devices/hololens/images/02-03-bird-button.png b/devices/hololens/images/02-03-bird-button.png new file mode 100644 index 0000000000..749a1ab6fc Binary files /dev/null and b/devices/hololens/images/02-03-bird-button.png differ diff --git a/devices/hololens/images/04-language.png b/devices/hololens/images/04-language.png new file mode 100644 index 0000000000..1106322c29 Binary files /dev/null and b/devices/hololens/images/04-language.png differ diff --git a/devices/hololens/images/05-region.png b/devices/hololens/images/05-region.png new file mode 100644 index 0000000000..f350298813 Binary files /dev/null and b/devices/hololens/images/05-region.png differ diff --git a/devices/hololens/images/06-et-corners.png b/devices/hololens/images/06-et-corners.png new file mode 100644 index 0000000000..af48472f60 Binary files /dev/null and b/devices/hololens/images/06-et-corners.png differ diff --git a/devices/hololens/images/07-et-adjust-for-your-eyes.png b/devices/hololens/images/07-et-adjust-for-your-eyes.png new file mode 100644 index 0000000000..e127ba9a9d Binary files /dev/null and b/devices/hololens/images/07-et-adjust-for-your-eyes.png differ diff --git a/devices/hololens/images/07-et-hold-head-still.png b/devices/hololens/images/07-et-hold-head-still.png new file mode 100644 index 0000000000..a4952767bf Binary files /dev/null and b/devices/hololens/images/07-et-hold-head-still.png differ diff --git a/devices/hololens/images/08-et-gems.png b/devices/hololens/images/08-et-gems.png new file mode 100644 index 0000000000..8eaba193f0 Binary files /dev/null and b/devices/hololens/images/08-et-gems.png differ diff --git a/devices/hololens/images/09-et-adjusting.png b/devices/hololens/images/09-et-adjusting.png new file mode 100644 index 0000000000..038dcab588 Binary files /dev/null and b/devices/hololens/images/09-et-adjusting.png differ diff --git a/devices/hololens/images/10-et-failure1.png b/devices/hololens/images/10-et-failure1.png new file mode 100644 index 0000000000..249abff7f6 Binary files /dev/null and b/devices/hololens/images/10-et-failure1.png differ diff --git a/devices/hololens/images/10-et-failure2.png b/devices/hololens/images/10-et-failure2.png new file mode 100644 index 0000000000..f4b2f34334 Binary files /dev/null and b/devices/hololens/images/10-et-failure2.png differ diff --git a/devices/hololens/images/10-et-success.png b/devices/hololens/images/10-et-success.png new file mode 100644 index 0000000000..c74c89056e Binary files /dev/null and b/devices/hololens/images/10-et-success.png differ diff --git a/devices/hololens/images/11-network.png b/devices/hololens/images/11-network.png new file mode 100644 index 0000000000..1fc3884721 Binary files /dev/null and b/devices/hololens/images/11-network.png differ diff --git a/devices/hololens/images/12-agreement.png b/devices/hololens/images/12-agreement.png new file mode 100644 index 0000000000..96695c1888 Binary files /dev/null and b/devices/hololens/images/12-agreement.png differ diff --git a/devices/hololens/images/13-device-owner.png b/devices/hololens/images/13-device-owner.png new file mode 100644 index 0000000000..fe66cd5386 Binary files /dev/null and b/devices/hololens/images/13-device-owner.png differ diff --git a/devices/hololens/images/14-sign-in-msa.png b/devices/hololens/images/14-sign-in-msa.png new file mode 100644 index 0000000000..c0e3aa4d9e Binary files /dev/null and b/devices/hololens/images/14-sign-in-msa.png differ diff --git a/devices/hololens/images/15-iris-enrollment.png b/devices/hololens/images/15-iris-enrollment.png new file mode 100644 index 0000000000..6bda392726 Binary files /dev/null and b/devices/hololens/images/15-iris-enrollment.png differ diff --git a/devices/hololens/images/16-iris-hold-head-still.png b/devices/hololens/images/16-iris-hold-head-still.png new file mode 100644 index 0000000000..09205015c0 Binary files /dev/null and b/devices/hololens/images/16-iris-hold-head-still.png differ diff --git a/devices/hololens/images/17-iris-dots.png b/devices/hololens/images/17-iris-dots.png new file mode 100644 index 0000000000..2ac6119b89 Binary files /dev/null and b/devices/hololens/images/17-iris-dots.png differ diff --git a/devices/hololens/images/18-iris-enrollment-done.png b/devices/hololens/images/18-iris-enrollment-done.png new file mode 100644 index 0000000000..6405ab8581 Binary files /dev/null and b/devices/hololens/images/18-iris-enrollment-done.png differ diff --git a/devices/hololens/images/19-pin-create.png b/devices/hololens/images/19-pin-create.png new file mode 100644 index 0000000000..fd0c1ee5e8 Binary files /dev/null and b/devices/hololens/images/19-pin-create.png differ diff --git a/devices/hololens/images/20-pin-setup.png b/devices/hololens/images/20-pin-setup.png new file mode 100644 index 0000000000..752fc54e5c Binary files /dev/null and b/devices/hololens/images/20-pin-setup.png differ diff --git a/devices/hololens/images/201608-enterprisemanagement-400px.png b/devices/hololens/images/201608-enterprisemanagement-400px.png new file mode 100644 index 0000000000..11c204f0f6 Binary files /dev/null and b/devices/hololens/images/201608-enterprisemanagement-400px.png differ diff --git a/devices/hololens/images/201608-kioskmode-400px.png b/devices/hololens/images/201608-kioskmode-400px.png new file mode 100644 index 0000000000..8d21453b8f Binary files /dev/null and b/devices/hololens/images/201608-kioskmode-400px.png differ diff --git a/devices/hololens/images/22-do-more-with-voice.png b/devices/hololens/images/22-do-more-with-voice.png new file mode 100644 index 0000000000..2bf874c80d Binary files /dev/null and b/devices/hololens/images/22-do-more-with-voice.png differ diff --git a/devices/hololens/images/23-do-more-with-voice-learn.png b/devices/hololens/images/23-do-more-with-voice-learn.png new file mode 100644 index 0000000000..b805befc49 Binary files /dev/null and b/devices/hololens/images/23-do-more-with-voice-learn.png differ diff --git a/devices/hololens/images/24-telemetry.png b/devices/hololens/images/24-telemetry.png new file mode 100644 index 0000000000..004d1d5dff Binary files /dev/null and b/devices/hololens/images/24-telemetry.png differ diff --git a/devices/hololens/images/25-telemetry-info.png b/devices/hololens/images/25-telemetry-info.png new file mode 100644 index 0000000000..4c4075a68f Binary files /dev/null and b/devices/hololens/images/25-telemetry-info.png differ diff --git a/devices/hololens/images/26-01-startmenu-learning.png b/devices/hololens/images/26-01-startmenu-learning.png new file mode 100644 index 0000000000..e24da1b854 Binary files /dev/null and b/devices/hololens/images/26-01-startmenu-learning.png differ diff --git a/devices/hololens/images/26-02-startmenu-learning.png b/devices/hololens/images/26-02-startmenu-learning.png new file mode 100644 index 0000000000..1a81a79178 Binary files /dev/null and b/devices/hololens/images/26-02-startmenu-learning.png differ diff --git a/devices/hololens/images/26-03-startmenu-learning.png b/devices/hololens/images/26-03-startmenu-learning.png new file mode 100644 index 0000000000..55d59d18f5 Binary files /dev/null and b/devices/hololens/images/26-03-startmenu-learning.png differ diff --git a/devices/hololens/images/26-04-startmenu-learning.png b/devices/hololens/images/26-04-startmenu-learning.png new file mode 100644 index 0000000000..b7d62f5650 Binary files /dev/null and b/devices/hololens/images/26-04-startmenu-learning.png differ diff --git a/devices/hololens/images/B-Calibration-4-Gem.png b/devices/hololens/images/B-Calibration-4-Gem.png new file mode 100644 index 0000000000..fbfd95cb32 Binary files /dev/null and b/devices/hololens/images/B-Calibration-4-Gem.png differ diff --git a/devices/hololens/images/C-Settings.Calibration.png b/devices/hololens/images/C-Settings.Calibration.png new file mode 100644 index 0000000000..d27f3d754c Binary files /dev/null and b/devices/hololens/images/C-Settings.Calibration.png differ diff --git a/devices/hololens/images/D-CheckThisOut-Prompt.png b/devices/hololens/images/D-CheckThisOut-Prompt.png new file mode 100644 index 0000000000..a81a75a153 Binary files /dev/null and b/devices/hololens/images/D-CheckThisOut-Prompt.png differ diff --git a/devices/hololens/images/FitGuideSetep5.png b/devices/hololens/images/FitGuideSetep5.png new file mode 100644 index 0000000000..9529fe69b0 Binary files /dev/null and b/devices/hololens/images/FitGuideSetep5.png differ diff --git a/devices/hololens/images/FitGuideStep1.png b/devices/hololens/images/FitGuideStep1.png new file mode 100644 index 0000000000..846ef9fc0b Binary files /dev/null and b/devices/hololens/images/FitGuideStep1.png differ diff --git a/devices/hololens/images/FitGuideStep2.png b/devices/hololens/images/FitGuideStep2.png new file mode 100644 index 0000000000..6ac59ff43b Binary files /dev/null and b/devices/hololens/images/FitGuideStep2.png differ diff --git a/devices/hololens/images/FitGuideStep3.png b/devices/hololens/images/FitGuideStep3.png new file mode 100644 index 0000000000..e255da8f15 Binary files /dev/null and b/devices/hololens/images/FitGuideStep3.png differ diff --git a/devices/hololens/images/FitGuideStep4.png b/devices/hololens/images/FitGuideStep4.png new file mode 100644 index 0000000000..77e99f3d55 Binary files /dev/null and b/devices/hololens/images/FitGuideStep4.png differ diff --git a/devices/hololens/images/HoloLens2_AppBarFollowing.gif b/devices/hololens/images/HoloLens2_AppBarFollowing.gif new file mode 100644 index 0000000000..84d7f2589e Binary files /dev/null and b/devices/hololens/images/HoloLens2_AppBarFollowing.gif differ diff --git a/devices/hololens/images/HoloLens2_BoundingBox.gif b/devices/hololens/images/HoloLens2_BoundingBox.gif new file mode 100644 index 0000000000..451bcae997 Binary files /dev/null and b/devices/hololens/images/HoloLens2_BoundingBox.gif differ diff --git a/devices/hololens/images/HoloLens2_BoundingBox_Rotate.gif b/devices/hololens/images/HoloLens2_BoundingBox_Rotate.gif new file mode 100644 index 0000000000..43a764a954 Binary files /dev/null and b/devices/hololens/images/HoloLens2_BoundingBox_Rotate.gif differ diff --git a/devices/hololens/images/HoloLens2_Loader.gif b/devices/hololens/images/HoloLens2_Loader.gif new file mode 100644 index 0000000000..81d8232494 Binary files /dev/null and b/devices/hololens/images/HoloLens2_Loader.gif differ diff --git a/devices/hololens/images/HoloLens2_Proximity.gif b/devices/hololens/images/HoloLens2_Proximity.gif new file mode 100644 index 0000000000..f39f326ea7 Binary files /dev/null and b/devices/hololens/images/HoloLens2_Proximity.gif differ diff --git a/devices/hololens/images/addnewfeedback-500px.jpg b/devices/hololens/images/addnewfeedback-500px.jpg new file mode 100644 index 0000000000..8948dd2dae Binary files /dev/null and b/devices/hololens/images/addnewfeedback-500px.jpg differ diff --git a/devices/hololens/images/calibration-livecube-200px.png b/devices/hololens/images/calibration-livecube-200px.png new file mode 100644 index 0000000000..44b0142e40 Binary files /dev/null and b/devices/hololens/images/calibration-livecube-200px.png differ diff --git a/devices/hololens/images/calibration-settings-500px.jpg b/devices/hololens/images/calibration-settings-500px.jpg new file mode 100644 index 0000000000..0419f0307f Binary files /dev/null and b/devices/hololens/images/calibration-settings-500px.jpg differ diff --git a/devices/hololens/images/calibration-shell.png b/devices/hololens/images/calibration-shell.png new file mode 100644 index 0000000000..f833452cc5 Binary files /dev/null and b/devices/hololens/images/calibration-shell.png differ diff --git a/devices/hololens/images/deviceportal-appmanager.jpg b/devices/hololens/images/deviceportal-appmanager.jpg new file mode 100644 index 0000000000..68576fcfc7 Binary files /dev/null and b/devices/hololens/images/deviceportal-appmanager.jpg differ diff --git a/devices/hololens/images/displays-400px.jpg b/devices/hololens/images/displays-400px.jpg new file mode 100644 index 0000000000..0ed5558bdc Binary files /dev/null and b/devices/hololens/images/displays-400px.jpg differ diff --git a/devices/hololens/images/feedback1-600px.png b/devices/hololens/images/feedback1-600px.png new file mode 100644 index 0000000000..ba7cec37da Binary files /dev/null and b/devices/hololens/images/feedback1-600px.png differ diff --git a/devices/hololens/images/feedback2-600px.png b/devices/hololens/images/feedback2-600px.png new file mode 100644 index 0000000000..89d44622a6 Binary files /dev/null and b/devices/hololens/images/feedback2-600px.png differ diff --git a/devices/hololens/images/feedback3-600px.png b/devices/hololens/images/feedback3-600px.png new file mode 100644 index 0000000000..0431687b55 Binary files /dev/null and b/devices/hololens/images/feedback3-600px.png differ diff --git a/devices/hololens/images/feedback4-600px.png b/devices/hololens/images/feedback4-600px.png new file mode 100644 index 0000000000..35594f2ca8 Binary files /dev/null and b/devices/hololens/images/feedback4-600px.png differ diff --git a/devices/hololens/images/feedback5-600px.png b/devices/hololens/images/feedback5-600px.png new file mode 100644 index 0000000000..967987d6ae Binary files /dev/null and b/devices/hololens/images/feedback5-600px.png differ diff --git a/devices/hololens/images/feedback6-600px.png b/devices/hololens/images/feedback6-600px.png new file mode 100644 index 0000000000..431a4da9da Binary files /dev/null and b/devices/hololens/images/feedback6-600px.png differ diff --git a/devices/hololens/images/hololens-2-air-tap.gif b/devices/hololens/images/hololens-2-air-tap.gif new file mode 100644 index 0000000000..9139718cdb Binary files /dev/null and b/devices/hololens/images/hololens-2-air-tap.gif differ diff --git a/devices/hololens/images/hololens-2-button-sleep.png b/devices/hololens/images/hololens-2-button-sleep.png new file mode 100644 index 0000000000..29f75da34f Binary files /dev/null and b/devices/hololens/images/hololens-2-button-sleep.png differ diff --git a/devices/hololens/images/hololens-2-button-turn-off.png b/devices/hololens/images/hololens-2-button-turn-off.png new file mode 100644 index 0000000000..8e3f4a2c72 Binary files /dev/null and b/devices/hololens/images/hololens-2-button-turn-off.png differ diff --git a/devices/hololens/images/hololens-2-button-turn-on.png b/devices/hololens/images/hololens-2-button-turn-on.png new file mode 100644 index 0000000000..25ce3fcc58 Binary files /dev/null and b/devices/hololens/images/hololens-2-button-turn-on.png differ diff --git a/devices/hololens/images/hololens-2-button-wake.png b/devices/hololens/images/hololens-2-button-wake.png new file mode 100644 index 0000000000..135b1e3a04 Binary files /dev/null and b/devices/hololens/images/hololens-2-button-wake.png differ diff --git a/devices/hololens/images/hololens-2-gesture-frame.png b/devices/hololens/images/hololens-2-gesture-frame.png new file mode 100644 index 0000000000..cc1a9f667d Binary files /dev/null and b/devices/hololens/images/hololens-2-gesture-frame.png differ diff --git a/devices/hololens/images/hololens-2-screenshot-with-callouts.png b/devices/hololens/images/hololens-2-screenshot-with-callouts.png new file mode 100644 index 0000000000..769310e749 Binary files /dev/null and b/devices/hololens/images/hololens-2-screenshot-with-callouts.png differ diff --git a/devices/hololens/images/hololens-2-start-alternative.jpg b/devices/hololens/images/hololens-2-start-alternative.jpg new file mode 100644 index 0000000000..e5cc5e275e Binary files /dev/null and b/devices/hololens/images/hololens-2-start-alternative.jpg differ diff --git a/devices/hololens/images/hololens-2-start-gesture.png b/devices/hololens/images/hololens-2-start-gesture.png new file mode 100644 index 0000000000..109c6235bb Binary files /dev/null and b/devices/hololens/images/hololens-2-start-gesture.png differ diff --git a/devices/hololens/images/hololens-air-tap.gif b/devices/hololens/images/hololens-air-tap.gif new file mode 100644 index 0000000000..9139718cdb Binary files /dev/null and b/devices/hololens/images/hololens-air-tap.gif differ diff --git a/devices/hololens/images/hololens-bloom.gif b/devices/hololens/images/hololens-bloom.gif new file mode 100644 index 0000000000..db7d8378e5 Binary files /dev/null and b/devices/hololens/images/hololens-bloom.gif differ diff --git a/devices/hololens/images/hololens-box-contents.png b/devices/hololens/images/hololens-box-contents.png new file mode 100644 index 0000000000..51b4b5e163 Binary files /dev/null and b/devices/hololens/images/hololens-box-contents.png differ diff --git a/devices/hololens/images/hololens-buttons.jpg b/devices/hololens/images/hololens-buttons.jpg new file mode 100644 index 0000000000..868487b0bf Binary files /dev/null and b/devices/hololens/images/hololens-buttons.jpg differ diff --git a/devices/hololens/images/hololens-charging.png b/devices/hololens/images/hololens-charging.png new file mode 100644 index 0000000000..a5dd4d7dcd Binary files /dev/null and b/devices/hololens/images/hololens-charging.png differ diff --git a/devices/hololens/images/hololens-cleaning-visor.png b/devices/hololens/images/hololens-cleaning-visor.png new file mode 100644 index 0000000000..68f990d43b Binary files /dev/null and b/devices/hololens/images/hololens-cleaning-visor.png differ diff --git a/devices/hololens/images/hololens-clicker-500px.jpg b/devices/hololens/images/hololens-clicker-500px.jpg new file mode 100644 index 0000000000..4dd7d954f4 Binary files /dev/null and b/devices/hololens/images/hololens-clicker-500px.jpg differ diff --git a/devices/hololens/images/hololens-frame.png b/devices/hololens/images/hololens-frame.png new file mode 100644 index 0000000000..5789f1b8c8 Binary files /dev/null and b/devices/hololens/images/hololens-frame.png differ diff --git a/devices/hololens/images/hololens-gaze.png b/devices/hololens/images/hololens-gaze.png new file mode 100644 index 0000000000..d21ffef0b2 Binary files /dev/null and b/devices/hololens/images/hololens-gaze.png differ diff --git a/devices/hololens/images/hololens-lights.png b/devices/hololens/images/hololens-lights.png new file mode 100644 index 0000000000..f3a19b84a3 Binary files /dev/null and b/devices/hololens/images/hololens-lights.png differ diff --git a/devices/hololens/images/hololens-power.png b/devices/hololens/images/hololens-power.png new file mode 100644 index 0000000000..80c3e7c215 Binary files /dev/null and b/devices/hololens/images/hololens-power.png differ diff --git a/devices/hololens/images/hololens-vector-white.png b/devices/hololens/images/hololens-vector-white.png new file mode 100644 index 0000000000..583a307449 Binary files /dev/null and b/devices/hololens/images/hololens-vector-white.png differ diff --git a/devices/hololens/images/hololens2-exploded-large.png b/devices/hololens/images/hololens2-exploded-large.png new file mode 100644 index 0000000000..fc639a0f62 Binary files /dev/null and b/devices/hololens/images/hololens2-exploded-large.png differ diff --git a/devices/hololens/images/hololens2-exploded-medium.png b/devices/hololens/images/hololens2-exploded-medium.png new file mode 100644 index 0000000000..3e1fbea7de Binary files /dev/null and b/devices/hololens/images/hololens2-exploded-medium.png differ diff --git a/devices/hololens/images/hololens2-fit.png b/devices/hololens/images/hololens2-fit.png new file mode 100644 index 0000000000..dacaf4cbd7 Binary files /dev/null and b/devices/hololens/images/hololens2-fit.png differ diff --git a/devices/hololens/images/hololens2-headstrap.png b/devices/hololens/images/hololens2-headstrap.png new file mode 100644 index 0000000000..805637214b Binary files /dev/null and b/devices/hololens/images/hololens2-headstrap.png differ diff --git a/devices/hololens/images/hololens2-lift-visor.png b/devices/hololens/images/hololens2-lift-visor.png new file mode 100644 index 0000000000..4d83f2c730 Binary files /dev/null and b/devices/hololens/images/hololens2-lift-visor.png differ diff --git a/devices/hololens/images/hololens2-remove-browpad.png b/devices/hololens/images/hololens2-remove-browpad.png new file mode 100644 index 0000000000..619f14e4fd Binary files /dev/null and b/devices/hololens/images/hololens2-remove-browpad.png differ diff --git a/devices/hololens/images/ipd-finger-alignment-300px.jpg b/devices/hololens/images/ipd-finger-alignment-300px.jpg new file mode 100644 index 0000000000..7a4c929867 Binary files /dev/null and b/devices/hololens/images/ipd-finger-alignment-300px.jpg differ diff --git a/devices/hololens/images/keyboard.png b/devices/hololens/images/keyboard.png new file mode 100644 index 0000000000..6962567b83 Binary files /dev/null and b/devices/hololens/images/keyboard.png differ diff --git a/devices/hololens/images/motherboard-400px.jpg b/devices/hololens/images/motherboard-400px.jpg new file mode 100644 index 0000000000..5a2a085477 Binary files /dev/null and b/devices/hololens/images/motherboard-400px.jpg differ diff --git a/devices/hololens/images/searchfeedback-500px.jpg b/devices/hololens/images/searchfeedback-500px.jpg new file mode 100644 index 0000000000..952e29a6ec Binary files /dev/null and b/devices/hololens/images/searchfeedback-500px.jpg differ diff --git a/devices/hololens/images/see-through-400px.jpg b/devices/hololens/images/see-through-400px.jpg new file mode 100644 index 0000000000..d9fba1c9e0 Binary files /dev/null and b/devices/hololens/images/see-through-400px.jpg differ diff --git a/devices/hololens/images/sensor-bar-400px.jpg b/devices/hololens/images/sensor-bar-400px.jpg new file mode 100644 index 0000000000..bf0b8f7f21 Binary files /dev/null and b/devices/hololens/images/sensor-bar-400px.jpg differ diff --git a/devices/hololens/images/startmenu.jpg b/devices/hololens/images/startmenu.jpg new file mode 100644 index 0000000000..b685db51ee Binary files /dev/null and b/devices/hololens/images/startmenu.jpg differ diff --git a/devices/hololens/images/upvotefeedback-500px.jpg b/devices/hololens/images/upvotefeedback-500px.jpg new file mode 100644 index 0000000000..f1eda89efa Binary files /dev/null and b/devices/hololens/images/upvotefeedback-500px.jpg differ diff --git a/devices/hololens/images/vs2015-remotedeployment.jpg b/devices/hololens/images/vs2015-remotedeployment.jpg new file mode 100644 index 0000000000..a7d6b43dc3 Binary files /dev/null and b/devices/hololens/images/vs2015-remotedeployment.jpg differ diff --git a/devices/hololens/images/wifi-hololens-600px.jpg b/devices/hololens/images/wifi-hololens-600px.jpg new file mode 100644 index 0000000000..eb6930a29f Binary files /dev/null and b/devices/hololens/images/wifi-hololens-600px.jpg differ diff --git a/devices/hololens/images/wifi-hololens-hwdetails.jpg b/devices/hololens/images/wifi-hololens-hwdetails.jpg new file mode 100644 index 0000000000..e4b45047cf Binary files /dev/null and b/devices/hololens/images/wifi-hololens-hwdetails.jpg differ diff --git a/devices/hololens/index.md b/devices/hololens/index.md index 5aee70afdb..c9b0e0575e 100644 --- a/devices/hololens/index.md +++ b/devices/hololens/index.md @@ -51,4 +51,4 @@ ms.date: 07/14/2019 * [Documentation for Holographic app development](https://developer.microsoft.com/windows/mixed-reality/development) * [HoloLens Commercial Suite](https://www.microsoft.com/microsoft-hololens/hololens-commercial) -* [HoloLens release notes](https://developer.microsoft.com/en-us/windows/mixed-reality/release_notes) +* [HoloLens release notes](https://developer.microsoft.com/windows/mixed-reality/release_notes) diff --git a/devices/surface/surface-dock-firmware-update.md b/devices/surface/surface-dock-firmware-update.md index fe5824c65a..cee582be7a 100644 --- a/devices/surface/surface-dock-firmware-update.md +++ b/devices/surface/surface-dock-firmware-update.md @@ -1,6 +1,6 @@ --- title: Microsoft Surface Dock Firmware Update -description: This article explains how to use Microsoft Surface Dock Firmware Update, newly redesigned to automatically update Surface Dock firmware while running in the background on your Surface device. +description: This article explains how to use Microsoft Surface Dock Firmware Update, newly redesigned to update Surface Dock firmware while running in the background on your Surface device. ms.localizationpriority: normal ms.prod: w10 ms.mktglfcycl: manage @@ -15,7 +15,7 @@ ms.audience: itpro --- # Microsoft Surface Dock Firmware Update -This article explains how to use Microsoft Surface Dock Firmware Update, newly redesigned to automatically update Surface Dock firmware while running in the background on your Surface device. Once installed, it will update any Surface Dock attached to your Surface device. +This article explains how to use Microsoft Surface Dock Firmware Update, newly redesigned to update Surface Dock firmware while running in the background on your Surface device. Once installed, it will update any Surface Dock attached to your Surface device. > [!NOTE] >Microsoft Surface Dock Firmware Update supersedes the earlier Microsoft Surface Dock Updater tool, previously available for download as part of Surface Tools for IT. It was named Surface_Dock_Updater_vx.xx.xxx.x.msi (where x indicates the version of the tool). The earlier tool has been retired, is no longer available for download, and should not be used. @@ -107,7 +107,7 @@ Microsoft periodically releases new versions of Surface Dock Firmware Update. To ### Version 1.42.139 *Release Date: September 18 2019* -This version, contained in Surface_Dock_FwUpdate_1.42.139_Win10_17134_19.084.31680_0.MSI, automatically updates firmware in the background. +This version, contained in Surface_Dock_FwUpdate_1.42.139_Win10_17134_19.084.31680_0.MSI, updates firmware in the background. **Updated registry key values:**
- Component10CurrentFwVersion updated to **4ac3970**. diff --git a/windows/client-management/mdm/policy-configuration-service-provider.md b/windows/client-management/mdm/policy-configuration-service-provider.md index 05ec05440b..9a03db87e3 100644 --- a/windows/client-management/mdm/policy-configuration-service-provider.md +++ b/windows/client-management/mdm/policy-configuration-service-provider.md @@ -1131,6 +1131,9 @@ The following diagram shows the Policy configuration service provider in tree fo ### Education policies
+
+ Education/AllowGraphingCalculator +
Education/DefaultPrinterName
diff --git a/windows/client-management/mdm/policy-csp-education.md b/windows/client-management/mdm/policy-csp-education.md index 56e547eb48..40a7ae35c2 100644 --- a/windows/client-management/mdm/policy-csp-education.md +++ b/windows/client-management/mdm/policy-csp-education.md @@ -6,14 +6,15 @@ ms.topic: article ms.prod: w10 ms.technology: windows author: manikadhiman -ms.date: 03/12/2018 +ms.date: 09/23/2019 ms.reviewer: manager: dansimp --- # Policy CSP - Education - +> [!WARNING] +> Some information relates to prereleased products, which may be substantially modified before it's commercially released. Microsoft makes no warranties, expressed or implied, concerning the information provided here.
@@ -21,6 +22,9 @@ manager: dansimp ## Education policies
+
+ Education/AllowGraphingCalculator +
Education/DefaultPrinterName
@@ -32,6 +36,60 @@ manager: dansimp
+
+ + +**Education/AllowGraphingCalculator** + + + + + + + + + + + + + + + + + + + + + +
HomeProBusinessEnterpriseEducationMobileMobile Enterprise
check markcheck markcheck markcheck markcheck markcross markcross mark
+ + + +[Scope](./policy-configuration-service-provider.md#policy-scope): + +> [!div class = "checklist"] +> * User + +
+ + + +Added in next major release of Windows 10. This policy setting allows you to control whether graphing functionality is available in the Windows Calculator app. If you disable this policy setting, graphing functionality will not be accessible in the Windows Calculator app. If you enable or don't configure this policy setting, you will be able to access graphing functionality. + + +ADMX Info: +- GP English name: *Allow Graphing Calculator* +- GP name: *AllowGraphingCalculator* +- GP path: *Windows Components/Calculator* +- GP ADMX file name: *Programs.admx* + + + +The following list shows the supported values: +- 0 - Disabled +- 1 (default) - Enabled + +
@@ -176,7 +234,7 @@ The following list shows the supported values: Added in Windows 10, version 1709. Allows IT Admins to automatically provision printers based on their names (network host names). -The policy value is expected to be a `````` seperated list of printer names. The OS will attempt to search and install the matching printer driver for each listed printer. +The policy value is expected to be a `````` separated list of printer names. The OS will attempt to search and install the matching printer driver for each listed printer. @@ -190,6 +248,7 @@ Footnotes: - 4 - Added in Windows 10, version 1803. - 5 - Added in Windows 10, version 1809. - 6 - Added in Windows 10, version 1903. +- 7 - Added in next major release of Windows 10. diff --git a/windows/deployment/windows-autopilot/user-driven.md b/windows/deployment/windows-autopilot/user-driven.md index 7629dc2ba8..ae6ae398bc 100644 --- a/windows/deployment/windows-autopilot/user-driven.md +++ b/windows/deployment/windows-autopilot/user-driven.md @@ -1,99 +1,103 @@ ---- -title: Windows Autopilot User-Driven Mode -description: Windows Autopilot deployment -keywords: mdm, setup, windows, windows 10, oobe, manage, deploy, autopilot, ztd, zero-touch, partner, msfb, intune -ms.reviewer: mniehaus -manager: laurawi -ms.prod: w10 -ms.mktglfcycl: deploy -ms.localizationpriority: medium -ms.sitesec: library -ms.pagetype: deploy -audience: itpro author: greg-lindsay -ms.author: greglin -ms.collection: M365-modern-desktop -ms.topic: article ---- - - -# Windows Autopilot user-driven mode - -Windows Autopilot user-driven mode is designed to enable new Windows 10 devices to be transformed from their initial state, directly from the factory, into a ready-to-use state without requiring that IT personnel ever touch the device. The process is designed to be simple so that anyone can complete it, enabling devices to be shipped or distributed to the end user directly with simple instructions: - -- Unbox the device, plug it in, and turn it on. -- Choose a language, locale and keyboard. -- Connect it to a wireless or wired network with internet access. -- Specify your e-mail address and password for your organization account. - -After completing those simple steps, the remainder of the process is completely automated, with the device being joined to the organization, enrolled in Intune (or another MDM service), and fully configured as defined by the organization. Any additional prompts during the Out-of-Box Experience (OOBE) can be supressed; see [Configuring Autopilot Profiles](profiles.md) for options that are available. - -Today, Windows Autopilot user-driven mode supports joining devices to Azure Active Directory. Support for Hybrid Azure Active Directory Join (with devices joined to an on-premises Active Directory domain) will be available in a future Windows 10 release. See [Introduction to device management in Azure Active Directory](https://docs.microsoft.com/azure/active-directory/device-management-introduction) for more information about the differences between these two join options. - -## Available user-driven modes - -The following options are available for user-driven deployment: - -- [Azure Active Directory join](#user-driven-mode-for-azure-active-directory-join) is available if devices do not need to be joined to an on-prem Active Directory domain. -- [Hybrid Azure Active Directory join](#user-driven-mode-for-hybrid-azure-active-directory-join) is available for devices that must be joined to both Azure Active Directory and your on-prem Active Directory domain. - -### User-driven mode for Azure Active Directory join - -In order to perform a user-driven deployment using Windows Autopilot, the following preparation steps need to be completed: - -- Ensure that the users who will be performing user-driven mode deployments are able to join devices to Azure Active Directory. See [Configure device settings](https://docs.microsoft.com/azure/active-directory/device-management-azure-portal#configure-device-settings) in the Azure Active Directory documentation for more information. -- Create an Autopilot profile for user-driven mode with the desired settings. In Microsoft Intune, this mode is explicitly chosen when creating the profile. With Microsoft Store for Business and Partner Center, user-driven mode is the default and does not need to be selected. -- If using Intune, create a device group in Azure Active Directory and assign the Autopilot profile to that group. - -For each device that will be deployed using user-driven deployment, these additional steps are needed: - -- Ensure that the device has been added to Windows Autopilot. This can be done automatically by an OEM or partner at the time the device is purchased, or it can be done through a manual harvesting process later. See [Adding devices to Windows Autopilot](add-devices.md) for more information. -- Ensure an Autopilot profile has been assigned to the device: - - If using Intune and Azure Active Directory dynamic device groups, this can be done automatically. - - If using Intune and Azure Active Directory static device groups, manually add the device to the device group. - - If using other methods (e.g. Microsoft Store for Business or Partner Center), manually assign an Autopilot profile to the device. - -Also see the [Validation](#validation) section below. - -### User-driven mode for hybrid Azure Active Directory join - -Windows Autopilot requires that devices be Azure Active Directory joined. If you have an on-premises Active Directory environment and want to also join devices to your on-premises domain, you can accomplish this by configuring Autopilot devices to be [hybrid Azure Active Directory (AAD) joined](https://docs.microsoft.com/azure/active-directory/devices/hybrid-azuread-join-plan). - -#### Requirements - -To perform a user-driven hybrid AAD joined deployment using Windows Autopilot: - -- A Windows Autopilot profile for user-driven mode must be created and - - **Hybrid Azure AD joined** must be specified as the selected option under **Join to Azure AD as** in the Autopilot profile. -- If using Intune, a device group in Azure Active Directory must exist with the Windows Autopilot profile assigned to that group. -- The device must be running Windows 10, version 1809 or later. -- The device must be able to access an Active Directory domain controller, so it must be connected to the organization's network (where it can resolve the DNS records for the AD domain and the AD domain controller, and communicate with the domain controller to authenticate the user). -- The device must be able to access the Internet, following the [documented Windows Autopilot network requirements](windows-autopilot-requirements.md). -- The Intune Connector for Active Directory must be installed. - - Note: The Intune Connector will perform an on-prem AD join, therefore users do not need on-prem AD-join permission, assuming the Connector is [configured to perform this action](https://docs.microsoft.com/intune/windows-autopilot-hybrid#increase-the-computer-account-limit-in-the-organizational-unit) on the user's behalf. -- If using Proxy, WPAD Proxy settings option must be enabled and configured. - -**AAD device join**: The hybrid AAD join process uses the system context to perform device AAD join, therefore it is not affected by user based AAD join permission settings. In addition, all users are enabled to join devices to AAD by default. - -#### Step by step instructions - -See [Deploy hybrid Azure AD joined devices using Intune and Windows Autopilot](https://docs.microsoft.com/intune/windows-autopilot-hybrid). - -Also see the **Validation** section in the [Windows Autopilot user-driven mode](user-driven.md) topic. - -## Validation - -When performing a user-driven deployment using Windows Autopilot, the following end-user experience should be observed: - -- If multiple languages are preinstalled in Windows 10, the user must pick a language. -- The user must pick a locale and a keyboard layout, and optionally a second keyboard layout. -- If connected via Ethernet, no network prompt is expected. If no Ethernet connection is available and Wi-fi is built in, the user needs to connect to a wireless network. -- Once connected to a network, the Autopilot profile will be downloaded. -- Windows 10 will check for critical OOBE updates, and if any are available they will be automatically installed (rebooting if required). -- The user will be prompted for Azure Active Directory credentials, with a customized user experience showing the Azure AD tenant name, logo, and sign-in text. -- Once correct credentials have been entered, the device will join Azure Active Directory. -- After joining Azure Active Directory, the device will enroll in Intune (or other configured MDM services). -- If configured, the [enrollment status page](enrollment-status.md) will be displayed. -- Once the device configuration tasks have completed, the user will be signed into Windows 10 using the credentials they previously provided. -- Once signed in, the enrollment status page will again be displayed for user-targeted configuration tasks. - -In case the observed results do not match these expectations, consult the [Windows Autopilot Troubleshooting](troubleshooting.md) documentation. +--- +title: Windows Autopilot User-Driven Mode +description: Windows Autopilot deployment +keywords: mdm, setup, windows, windows 10, oobe, manage, deploy, autopilot, ztd, zero-touch, partner, msfb, intune +ms.reviewer: mniehaus +manager: laurawi +ms.prod: w10 +ms.mktglfcycl: deploy +ms.localizationpriority: medium +ms.sitesec: library +ms.pagetype: deploy +audience: itpro +author: greg-lindsay +ms.author: greglin +ms.collection: M365-modern-desktop +ms.topic: article +--- + + +# Windows Autopilot user-driven mode + +Windows Autopilot user-driven mode is designed to enable new Windows 10 devices to be transformed from their initial state, directly from the factory, into a ready-to-use state without requiring that IT personnel ever touch the device. The process is designed to be simple so that anyone can complete it, enabling devices to be shipped or distributed to the end user directly with simple instructions: + +- Unbox the device, plug it in, and turn it on. +- Choose a language, locale and keyboard. +- Connect it to a wireless or wired network with internet access. +- Specify your e-mail address and password for your organization account. + +After completing those simple steps, the remainder of the process is completely automated, with the device being joined to the organization, enrolled in Intune (or another MDM service), and fully configured as defined by the organization. Any additional prompts during the Out-of-Box Experience (OOBE) can be suppressed; see [Configuring Autopilot Profiles](profiles.md) for options that are available. + +Today, Windows Autopilot user-driven mode supports joining devices to Azure Active Directory. Support for Hybrid Azure Active Directory Join (with devices joined to an on-premises Active Directory domain) will be available in a future Windows 10 release. See [Introduction to device management in Azure Active Directory](https://docs.microsoft.com/azure/active-directory/device-management-introduction) for more information about the differences between these two join options. + +## Available user-driven modes + +The following options are available for user-driven deployment: + +- [Azure Active Directory join](#user-driven-mode-for-azure-active-directory-join) is available if devices do not need to be joined to an on-prem Active Directory domain. +- [Hybrid Azure Active Directory join](#user-driven-mode-for-hybrid-azure-active-directory-join) is available for devices that must be joined to both Azure Active Directory and your on-prem Active Directory domain. + +### User-driven mode for Azure Active Directory join + +In order to perform a user-driven deployment using Windows Autopilot, the following preparation steps need to be completed: + +- Ensure that the users who will be performing user-driven mode deployments are able to join devices to Azure Active Directory. See [Configure device settings](https://docs.microsoft.com/azure/active-directory/device-management-azure-portal#configure-device-settings) in the Azure Active Directory documentation for more information. +- Create an Autopilot profile for user-driven mode with the desired settings. In Microsoft Intune, this mode is explicitly chosen when creating the profile. With Microsoft Store for Business and Partner Center, user-driven mode is the default and does not need to be selected. +- If using Intune, create a device group in Azure Active Directory and assign the Autopilot profile to that group. + +For each device that will be deployed using user-driven deployment, these additional steps are needed: + +- Ensure that the device has been added to Windows Autopilot. This can be done automatically by an OEM or partner at the time the device is purchased, or it can be done through a manual harvesting process later. See [Adding devices to Windows Autopilot](add-devices.md) for more information. +- Ensure an Autopilot profile has been assigned to the device: + - If using Intune and Azure Active Directory dynamic device groups, this can be done automatically. + - If using Intune and Azure Active Directory static device groups, manually add the device to the device group. + - If using other methods (e.g. Microsoft Store for Business or Partner Center), manually assign an Autopilot profile to the device. + +Also see the [Validation](#validation) section below. + +>[!NOTE] +>If the device reboots during the device enrollment status page (ESP) in the user-driven Azure Active Directoy join scenario, the user will not automatically sign on because the user's credentials cannot be saved across reboots. In this scenario, the user will need to sign in manually after the device ESP completes. + +### User-driven mode for hybrid Azure Active Directory join + +Windows Autopilot requires that devices be Azure Active Directory joined. If you have an on-premises Active Directory environment and want to also join devices to your on-premises domain, you can accomplish this by configuring Autopilot devices to be [hybrid Azure Active Directory (AAD) joined](https://docs.microsoft.com/azure/active-directory/devices/hybrid-azuread-join-plan). + +#### Requirements + +To perform a user-driven hybrid AAD joined deployment using Windows Autopilot: + +- A Windows Autopilot profile for user-driven mode must be created and + - **Hybrid Azure AD joined** must be specified as the selected option under **Join to Azure AD as** in the Autopilot profile. +- If using Intune, a device group in Azure Active Directory must exist with the Windows Autopilot profile assigned to that group. +- The device must be running Windows 10, version 1809 or later. +- The device must be able to access an Active Directory domain controller, so it must be connected to the organization's network (where it can resolve the DNS records for the AD domain and the AD domain controller, and communicate with the domain controller to authenticate the user). +- The device must be able to access the Internet, following the [documented Windows Autopilot network requirements](windows-autopilot-requirements.md). +- The Intune Connector for Active Directory must be installed. + - Note: The Intune Connector will perform an on-prem AD join, therefore users do not need on-prem AD-join permission, assuming the Connector is [configured to perform this action](https://docs.microsoft.com/intune/windows-autopilot-hybrid#increase-the-computer-account-limit-in-the-organizational-unit) on the user's behalf. +- If using Proxy, WPAD Proxy settings option must be enabled and configured. + +**AAD device join**: The hybrid AAD join process uses the system context to perform device AAD join, therefore it is not affected by user based AAD join permission settings. In addition, all users are enabled to join devices to AAD by default. + +#### Step by step instructions + +See [Deploy hybrid Azure AD joined devices using Intune and Windows Autopilot](https://docs.microsoft.com/intune/windows-autopilot-hybrid). + +Also see the **Validation** section in the [Windows Autopilot user-driven mode](user-driven.md) topic. + +## Validation + +When performing a user-driven deployment using Windows Autopilot, the following end-user experience should be observed: + +- If multiple languages are preinstalled in Windows 10, the user must pick a language. +- The user must pick a locale and a keyboard layout, and optionally a second keyboard layout. +- If connected via Ethernet, no network prompt is expected. If no Ethernet connection is available and Wi-fi is built in, the user needs to connect to a wireless network. +- Once connected to a network, the Autopilot profile will be downloaded. +- Windows 10 will check for critical OOBE updates, and if any are available they will be automatically installed (rebooting if required). +- The user will be prompted for Azure Active Directory credentials, with a customized user experience showing the Azure AD tenant name, logo, and sign-in text. +- Once correct credentials have been entered, the device will join Azure Active Directory. +- After joining Azure Active Directory, the device will enroll in Intune (or other configured MDM services). +- If configured, the [enrollment status page](enrollment-status.md) will be displayed. +- Once the device configuration tasks have completed, the user will be signed into Windows 10 using the credentials they previously provided. +- Once signed in, the enrollment status page will again be displayed for user-targeted configuration tasks. + +If your results do not match these expectations, see the [Windows Autopilot Troubleshooting](troubleshooting.md) documentation. diff --git a/windows/security/threat-protection/auditing/event-4624.md b/windows/security/threat-protection/auditing/event-4624.md index 2ca7e8267c..1eaf9e6b79 100644 --- a/windows/security/threat-protection/auditing/event-4624.md +++ b/windows/security/threat-protection/auditing/event-4624.md @@ -33,55 +33,55 @@ This event generates when a logon session is created (on destination machine). I
***Event XML:*** -``` -- -- - - 4624 - 2 - 0 - 12544 - 0 - 0x8020000000000000 - - 211 - - - Security - WIN-GG82ULGC9GO - - -- - S-1-5-18 - WIN-GG82ULGC9GO$ - WORKGROUP - 0x3e7 - S-1-5-21-1377283216-344919071-3415362939-500 - Administrator - WIN-GG82ULGC9GO - 0x8dcdc - 2 - User32 - Negotiate - WIN-GG82ULGC9GO - {00000000-0000-0000-0000-000000000000} - - - - - 0 - 0x44c - C:\\Windows\\System32\\svchost.exe - 127.0.0.1 - 0 - %%1833 - - - - - - - %%1843 - 0x0 - %%1842 - - - +```xml + + + + + 4624 + 2 + 0 + 12544 + 0 + 0x8020000000000000 + + 211 + + + Security + WIN-GG82ULGC9GO + + + + S-1-5-18 + WIN-GG82ULGC9GO$ + WORKGROUP + 0x3e7 + S-1-5-21-1377283216-344919071-3415362939-500 + Administrator + WIN-GG82ULGC9GO + 0x8dcdc + 2 + User32 + Negotiate + WIN-GG82ULGC9GO + {00000000-0000-0000-0000-000000000000} + - + - + 0 + 0x44c + C:\\Windows\\System32\\svchost.exe + 127.0.0.1 + 0 + %%1833 + - + - + - + %%1843 + 0x0 + %%1842 + + ``` ***Required Server Roles:*** None. @@ -144,17 +144,17 @@ This event generates when a logon session is created (on destination machine). I ## Logon types and descriptions -| Logon Type | Logon Title | Description | -|------------|-------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| -| 2 | Interactive | A user logged on to this computer. | -| 3 | Network | A user or computer logged on to this computer from the network. | -| 4 | Batch | Batch logon type is used by batch servers, where processes may be executing on behalf of a user without their direct intervention. | -| 5 | Service | A service was started by the Service Control Manager. | -| 7 | Unlock | This workstation was unlocked. | -| 8 | NetworkCleartext | A user logged on to this computer from the network. The user's password was passed to the authentication package in its unhashed form. The built-in authentication packages all hash credentials before sending them across the network. The credentials do not traverse the network in plaintext (also called cleartext). | -| 9 | NewCredentials | A caller cloned its current token and specified new credentials for outbound connections. The new logon session has the same local identity, but uses different credentials for other network connections. | -| 10 | RemoteInteractive | A user logged on to this computer remotely using Terminal Services or Remote Desktop. | -| 11 | CachedInteractive | A user logged on to this computer with network credentials that were stored locally on the computer. The domain controller was not contacted to verify the credentials. | +| Logon Type | Logon Title | Description | +|:----------:|---------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| +| `2` | `Interactive` | A user logged on to this computer. | +| `3` | `Network` | A user or computer logged on to this computer from the network. | +| `4` | `Batch` | Batch logon type is used by batch servers, where processes may be executing on behalf of a user without their direct intervention. | +| `5` | `Service` | A service was started by the Service Control Manager. | +| `7` | `Unlock` | This workstation was unlocked. | +| `8` | `NetworkCleartext` | A user logged on to this computer from the network. The user's password was passed to the authentication package in its unhashed form. The built-in authentication packages all hash credentials before sending them across the network. The credentials do not traverse the network in plaintext (also called cleartext). | +| `9` | `NewCredentials` | A caller cloned its current token and specified new credentials for outbound connections. The new logon session has the same local identity, but uses different credentials for other network connections. | +| `10` | `RemoteInteractive` | A user logged on to this computer remotely using Terminal Services or Remote Desktop. | +| `11` | `CachedInteractive` | A user logged on to this computer with network credentials that were stored locally on the computer. The domain controller was not contacted to verify the credentials. | - **Restricted Admin Mode** \[Version 2\] \[Type = UnicodeString\]**:** Only populated for **RemoteInteractive** logon type sessions. This is a Yes/No flag indicating if the credentials provided were passed using Restricted Admin mode. Restricted Admin mode was added in Win8.1/2012R2 but this flag was added to the event in Win10. diff --git a/windows/security/threat-protection/fips-140-validation.md b/windows/security/threat-protection/fips-140-validation.md index a1ad5ab37c..5f47de9db6 100644 --- a/windows/security/threat-protection/fips-140-validation.md +++ b/windows/security/threat-protection/fips-140-validation.md @@ -109,6 +109,7 @@ The following list contains some of the Windows components and Microsoft product - Some Microsoft .NET Framework Applications (.NET also provides cryptographic algorithm implementations that have not been FIPS 140 validated.) - BitLocker® Drive Full-volume Encryption - IPsec Settings of Windows Firewall +- Server Message Block (SMB) 3.x ## Information for System Integrators @@ -1290,7 +1291,7 @@ Validated Editions: Ultimate Edition Algorithms -Base DSS Cryptographic Provider, Base Cryptographic Provider, DSS/Diffie-Hellman Enchanced Cryptographic Provider, and Enhanced Cryptographic Provider +Base DSS Cryptographic Provider, Base Cryptographic Provider, DSS/Diffie-Hellman Enhanced Cryptographic Provider, and Enhanced Cryptographic Provider 5.0.2150.1 76

FIPS Approved algorithms: Triple-DES (vendor affirmed); DSA/SHA-1 (Certs. #28 and 29); RSA (vendor affirmed)

@@ -1317,7 +1318,7 @@ Validated Editions: Ultimate Edition Algorithms -Base DSS Cryptographic Provider, Base Cryptographic Provider, DSS/Diffie-Hellman Enchanced Cryptographic Provider, and Enhanced Cryptographic Provider +Base DSS Cryptographic Provider, Base Cryptographic Provider, DSS/Diffie-Hellman Enhanced Cryptographic Provider, and Enhanced Cryptographic Provider 5.0.1877.6 and 5.0.1877.7 75

FIPS Approved algorithms: Triple-DES (vendor affirmed); SHA-1 (Certs. #20 and 21); DSA/SHA-1 (Certs. #25 and 26); RSA (vendor- affirmed)

@@ -6219,7 +6220,7 @@ Version 6.3.9600 SHA-256 (BYTE-only)
SHA-384 (BYTE-only)
SHA-512 (BYTE-only) -

Windows 7and SP1 and Windows Server 2008 R2 and SP1 Symmetric Algorithm Implementation #1081

+

Windows 7 and SP1 and Windows Server 2008 R2 and SP1 Symmetric Algorithm Implementation #1081

Windows Server 2003 SP2 Enhanced Cryptographic Provider (RSAENH) #816