Update diagnose-mdm-failures-in-windows-10.md

Removed Windows Mobile specific content "Field Medic" section
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@ -133,74 +133,6 @@ Example: Export the Debug logs
</SyncML> </SyncML>
``` ```
**To collect logs manually**
1. Download and install the [Field Medic]( https://go.microsoft.com/fwlink/p/?LinkId=718232) app from the store.
2. Open the Field Medic app and then click on **Advanced**.
![field medic screenshot 2](images/diagnose-mdm-failures2.png)
3. Click on **Choose with ETW provider to use**.
![field medic screenshot 3](images/diagnose-mdm-failures3.png)
4. Check **Enterprise** and un-check the rest.
![field medic screenshot 4](images/diagnose-mdm-failures4.png)
5. In the app, click on **Start Logging** and then perform the operation that you want to troubleshoot.
![field medic screenshot 5](images/diagnose-mdm-failures2.png)
6. When the operation is done, click on **Stop Logging**.
![field medic screenshot 6](images/diagnose-mdm-failures5.png)
7. Save the logs. They will be stored in the Field Medic log location on the device.
8. You can send the logs via email by attaching the files from **Documents > Field Medic > Reports > ...** folder.
![device documents folder](images/diagnose-mdm-failures6.png)![device folder screenshot 7](images/diagnose-mdm-failures7.png)![device folder screenshot 8](images/diagnose-mdm-failures8.png)
The following table contains a list of common providers and their corresponding GUIDs.
| GUID | Provider Name |
|--------------------------------------|--------------------------------------------------------|
| 099614a5-5dd7-4788-8bc9-e29f43db28fc | Microsoft-Windows-LDAP-Client |
| 0f67e49f-fe51-4e9f-b490-6f2948cc6027 | Microsoft-Windows-Kernel-Processor-Power |
| 0ff1c24b-7f05-45c0-abdc-3c8521be4f62 | Microsoft-Windows-Mobile-Broadband-Experience-SmsApi |
| 10e4f0e0-9686-4e62-b2d6-fd010eb976d3 | Microsoft-WindowsPhone-Shell-Events |
| 1e39b4ce-d1e6-46ce-b65b-5ab05d6cc266 | Microsoft-Windows-Networking-RealTimeCommunication |
| 22a7b160-f6e8-46b9-8e0b-a51989c85c66 | Microsoft-WindowsPhone-Bluetooth-AG |
| 2f94e1cc-a8c5-4fe7-a1c3-53d7bda8e73e | Microsoft-WindowsPhone-ConfigManager2 |
| 331c3b3a-2005-44c2-ac5e-77220c37d6b4 | Microsoft-Windows-Kernel-Power |
| 33693e1d-246a-471b-83be-3e75f47a832d | Microsoft-Windows-BTH-BTHUSB |
| 3742be72-99a9-42e6-9fd5-c01a330e3625 | Microsoft-WindowsPhone-PhoneAudio |
| 3b9602ff-e09b-4c6c-bc19-1a3dfa8f2250 | Microsoft-WindowsPhone-OmaDm-Client-Provider |
| 3da494e4-0fe2-415C-b895-fb5265c5c83b | Microsoft-WindowsPhone-Enterprise-Diagnostics-Provider |
| 3f471139-acb7-4a01-b7a7-ff5da4ba2d43 | Microsoft-Windows-AppXDeployment-Server |
| 4180c4f7-e238-5519-338f-ec214f0b49aa | Microsoft.Windows.ResourceManager |
| 4637124c-1d40-4b4d-892f-2aaecf24ff06 | Microsoft-Windows-WinJson |
| 4d13548f-c7b8-4174-bb7a-d7f64bf22d29 | Microsoft-WindowsPhone-LocationServiceProvider |
| 4eacb4d0-263b-4b93-8cd6-778a278e5642 | Microsoft-Windows-GenericRoaming |
| 4f386063-ef17-4629-863c-d71597af743d | Microsoft-WindowsPhone-NotificationService |
| 55404e71-4db9-4deb-a5f5-8f86e46dde56 | Microsoft-Windows-Winsock-NameResolution |
| 59819d0a-adaf-46b2-8d7c-990bc39c7c15 | Microsoft-Windows-Battery |
| 5c103042-7e75-4629-a748-bdfa67607fac | Microsoft-WindowsPhone-Power |
| 69c1c3f1-2b5c-41d0-a14a-c7ca5130640e | Microsoft-WindowsPhone-Cortana |
| 6ad52b32-d609-4be9-ae07-ce8dae937e39 | Microsoft-Windows-RPC |
| 7263516b-6eb0-477b-b64f-17b91d29f239 | Microsoft-WindowsPhone-BatterySense |
| 7dd42a49-5329-4832-8dfd-43d979153a88 | Microsoft-Windows-Kernel-Network |
| ae4bd3be-f36f-45b6-8d21-bdd6fb832853 | Microsoft-Windows-Audio |
| daa6a96b-f3e7-4d4d-a0d6-31a350e6a445 | Microsoft-Windows-WLAN-Driver |
| 4d13548f-c7b8-4174-bb7a-d7f64bf22d29 | Microsoft-WindowsPhone-LocationServiceProvider |
| 74e106b7-00be-4a55-b707-7ab58d6a9e90 | Microsoft-WindowsPhone-Shell-OOBE |
| cbda4dbf-8d5d-4f69-9578-be14aa540d22 | Microsoft-Windows-AppLocker |
| e595f735-b42a-494b-afcd-b68666945cd3 | Microsoft-Windows-Firewall |
| e5fc4a0f-7198-492f-9b0f-88fdcbfded48 | Microsoft-Windows Networking VPN |
| e5c16d49-2464-4382-bb20-97a4b5465db9 | Microsoft-Windows-WiFiNetworkManager |
 -->
## Collect logs remotely from Windows 10 Holographic ## Collect logs remotely from Windows 10 Holographic
For holographic already enrolled in MDM, you can remotely collect MDM logs through the MDM channel using the [DiagnosticLog CSP](diagnosticlog-csp.md). For holographic already enrolled in MDM, you can remotely collect MDM logs through the MDM channel using the [DiagnosticLog CSP](diagnosticlog-csp.md).