From 55e1b6935b51060eb3d8ab35c445b50a1a9718a7 Mon Sep 17 00:00:00 2001 From: Denise Vangel-MSFT Date: Mon, 27 Jan 2020 15:37:53 -0800 Subject: [PATCH] Update antivirus-false-positives-negatives.md --- .../antivirus-false-positives-negatives.md | 17 +++++++++++++---- 1 file changed, 13 insertions(+), 4 deletions(-) diff --git a/windows/security/threat-protection/windows-defender-antivirus/antivirus-false-positives-negatives.md b/windows/security/threat-protection/windows-defender-antivirus/antivirus-false-positives-negatives.md index 489dd382e2..4c352ce500 100644 --- a/windows/security/threat-protection/windows-defender-antivirus/antivirus-false-positives-negatives.md +++ b/windows/security/threat-protection/windows-defender-antivirus/antivirus-false-positives-negatives.md @@ -25,12 +25,21 @@ manager: dansimp Windows Defender Antivirus is designed to keep your PC safe with built-in, trusted antivirus protection. With Windows Defender Antivirus, you get comprehensive, ongoing, and real-time protection against software threats like viruses, malware and spyware across email, apps, the cloud and the web. -But what if something gets detected wrongly as malware, or something is missed? We call these false positives and false negatives, and there are some steps you can take to deal with these things. +But what if something gets detected wrongly as malware, or something is missed? We call these false positives and false negatives, and there are some steps you can take to deal with these things. You can submit a file to Microsoft for analysis, and potentially, define an exclusion in your Windows Defender Antivirus settings. -## Report a false positive/negative to Microsoft +## Submit a file to Microsoft for analysis 1. Review the [submission guidelines](../intelligence/submission-guide.md). -2. Submit your file here: [https://www.microsoft.com/wdsi/filesubmission/](https://www.microsoft.com/wdsi/filesubmission/). +2. [Submit your file or sample](https://www.microsoft.com/wdsi/filesubmission). -## Define an exclusion +> [!TIP] +> We recommend signing in at the submission portal so you can track the results of your submissions. +## Define an exclusion on a Windows device + +When you define an exclusion for Windows Defender Antivirus, you configure your antivirus to skip that item. + +1. On your Windows 10 device, open the Windows Security app. +2. Select **Virus & threat protection** > **Virus & threat protection settings**. +3. Under **Exclusions**, select **Add or remove exclusions**. +4. Select **+ Add an exclusion**, and specify its type (**File**, **Folder**, **File type**, or **Process**.) \ No newline at end of file