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email notification draft

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Joey Caparas 2016-11-27 14:11:14 -08:00
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windows/keep-secure/configure-email-notifications-windows-defender-advanced-threat-protection.md
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--- ---
title: Configure Email Notifications title: Configure email notifications
description: Use Group Policy to deploy the configuration package on endpoints so that they are onboarded to the service. description: Send email notifications to specified recipients to receive new alerts.
keywords: configure endpoints using group policy, endpoint management, configure Windows ATP endpoints, configure Windows Defender Advanced Threat Protection endpoints, group policy keywords: email notifications, alert notifications, alerts, notification
search.product: eADQiWindows 10XVcnh search.product: eADQiWindows 10XVcnh
ms.prod: w10 ms.prod: w10
ms.mktglfcycl: deploy ms.mktglfcycl: deploy
ms.sitesec: library ms.sitesec: library
ms.pagetype: security ms.pagetype: security
author: eavena author: jcaparas
localizationpriority: high localizationpriority: high
--- ---
# Configure email notifications # Configure email notifications
## second
**Applies to:** **Applies to:**
- Windows 10 Enterprise - Windows 10 Enterprise
@ -23,39 +21,41 @@ localizationpriority: high
- Windows 10 Pro Education - Windows 10 Pro Education
- Windows Defender Advanced Threat Protection (Windows Defender ATP) - Windows Defender Advanced Threat Protection (Windows Defender ATP)
Windows Defender ATP supports email notifications to be sent to recipients list on every new alert in the portal. You can configure Windows Defender ATP to send email notifications to specified recipients for new alerts. This feature enables you to identify a group of individuals who will immediately be informed and can act on alerts based on their severity.
Email notifications are equivalent to ‘New Alerts’ queue, so that every new alert added to the queue will be sent over email to recipients according to the chosen severities.
Every email includes basic information on the new alert and a link to the portal specific alert’s page for further investigation.
To configure email notifications open email notifications preferences page on the right pane: You can set the severity level that triggers notifications for specific recipients. When you turn enable the email notifications feature, it’s set to high and medium alerts by default.
Preferences Setup  Email Notifications
In email notifications preferences page, you can define the following:
1. Alert Severity - severity of alerts to be notified on. By default, High and Medium alerts will be sent.
2. Email recipients - define the email recipients within your organization to be notified on new alerts. You can also add or remove recipients of the email notification. New recipients get notified about alerts encountered after they are added. For more information about alerts, see [View and organize the Alerts queue](alerts-queue-windows-defender-advanced-threat-protection.md).
3. Click ‘Save Preferences’.
Note: to check that email recipients are able to receive the emails click ‘Send a test Email’.
Emails are sent from <no-reply>@WDATP.microsoft.com
Troubleshooting: consider adding info in case emails are not received (maybe due to rules blocking the domain, emails moved to junk/….) The email notification includes basic information about the alert and a link to the portal where you can do further investigation.
## Set up email notifications for alerts
The email notifications feature is turned off by default. Turn it on to start receiving email notifications.
1. 1. On the navigation pane, select **Preferences Setup** > **Email Notifications**.
2. Toggle the setting between **On** and **Off**.
3. Select the alert severity level that you’d like your recipients to receive:
- **High (high alerts only)** – Select this level if you’d like to limit notifications to threats often associated with advanced persistent threats (APT).
- **Medium** – Select this level to receive notifications that were flagged as medium severity.
- **Low** - Select this level to receive notifications that were flagged as low severity.
4. In **Email recipients to notify on new alerts**, type the email address then select the + sign.
5. Click **Save preferences** when you’ve completed adding all the recipients.
2. Check that email recipients are able to receive the email notifications by selecting **Send test email**.
3. ## Delete email recipients
- one 1. Select the trash bin icon beside the email address you’d like to remove.
- two 2. Click **Save preferences**.
><!NOTE> ## Troubleshoot email notifications for alerts
> Not a note This section lists various issues that you may encounter when using email notifications for alerts.
gfghf **Intended recipients do not receive the email alerts**
--- | ---|
**Problem:** Intended recipients report they are not getting the notifications, even if you can successfully send the test email from the Windows ATP portal.
[Hyperlink](actual link) **Solution:** Make sure that the notifications are not blocked by email filters:
1. Check that the Windows Defender ATP email notifications are not sent to the Junk Email folder. Mark them as Not junk.
2. Check that your email security product is not blocking the email notifications from Windows Defender ATP.
3. Check your Outlook rules for any rule that are catching and moving your Windows Defender ATP email notifications.