From 585598032f2facabd0acaf143c1caa9eeda55442 Mon Sep 17 00:00:00 2001 From: Denise Vangel-MSFT Date: Mon, 22 Jun 2020 13:55:54 -0700 Subject: [PATCH] Update symantec-to-microsoft-defender-atp-onboard.md --- ...ymantec-to-microsoft-defender-atp-onboard.md | 17 ++++++++++++++++- 1 file changed, 16 insertions(+), 1 deletion(-) diff --git a/windows/security/threat-protection/microsoft-defender-atp/symantec-to-microsoft-defender-atp-onboard.md b/windows/security/threat-protection/microsoft-defender-atp/symantec-to-microsoft-defender-atp-onboard.md index 96ab0e0d7d..f5325ba6c8 100644 --- a/windows/security/threat-protection/microsoft-defender-atp/symantec-to-microsoft-defender-atp-onboard.md +++ b/windows/security/threat-protection/microsoft-defender-atp/symantec-to-microsoft-defender-atp-onboard.md @@ -68,7 +68,22 @@ To verify that your onboarded devices are properly connected to Microsoft Defend Now that you have onboarded your organization's devices to Microsoft Defender ATP, your next step is to uninstall Symantec. -- Follow the guidance in [Uninstall Symantec Endpoint Protection](https://knowledge.broadcom.com/external/article/156148/uninstall-symantec-endpoint-protection.html) +1. [Disable Tamper Protection](https://knowledge.broadcom.com/external/article?legacyId=tech192023) in Symantec. + +2. Delete the uninstall password for Symantec: + a. On your Windows devices, open Registry Editor as an administrator. + b. Go to `HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC`. + c. Look for an entry named **SmcInstData**. Right-click the item, and then choose **Delete**. + +3. Remove Symantec from your devices. You can use SEP Manager to perform this task. See [Configuring client packages to uninstall existing security software](https://techdocs.broadcom.com/content/broadcom/techdocs/symantec-security-software/endpoint-security-and-management/endpoint-protection/all/Managing-a-custom-installation/preparing-for-client-installation-v16742985-d21e7/configuring-client-packages-to-uninstall-existing-v73569396-d21e2634.html) + + +> [!TIP] +> Need help? See the following Broadcom resources: +> - [Uninstall Symantec Endpoint Protection](https://knowledge.broadcom.com/external/article/156148/uninstall-symantec-endpoint-protection.html) +> - Windows devices: [Manually uninstall Endpoint Protection 14 clients on Windows](https://knowledge.broadcom.com/external/article?articleId=170040) +> - macOS: [Remove Symantec software for Mac using RemoveSymantecMacFiles](https://knowledge.broadcom.com/external/article?articleId=151387) +> - Linux [Frequently Asked Questions for Endpoint Protection for Linux](https://knowledge.broadcom.com/external/article?articleId=162054) ## Next steps