mirror of
https://github.com/MicrosoftDocs/windows-itpro-docs.git
synced 2025-06-18 03:43:39 +00:00
update based on feedback
This commit is contained in:
jcaparas
@ -23,7 +23,7 @@ localizationpriority: high
|
||||
|
||||
<span style="color:#ED1C24;">[Some information relates to pre-released product, which may be substantially modified before it's commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here.]</span>
|
||||
|
||||
The sensor health tile provides information on the individual endpoint’s ability to provide sensor data and communicate with the Windows Defender ATP service. It reports how many machines require attention and helps you identify problematic machines and take actions to correct known issues.
|
||||
The sensor health tile provides information on the individual endpoint’s ability to provide sensor data and communicate with the Windows Defender ATP service. It reports how many machines require attention and helps you identify problematic machines and take action to correct known issues.
|
||||
|
||||
|
||||
|
||||
|
||||
@ -1,4 +1,4 @@
|
||||
---
|
||||
–––
|
||||
title: Take response actions on a file in Windows Defender Advanced Threat Protection
|
||||
description: Take response actions on file related alerts by stopping and quarantining a file or blocking a file and checking activity details.
|
||||
keywords: respond, stop and quarantine, block file, deep analysis
|
||||
@ -9,19 +9,19 @@ ms.sitesec: library
|
||||
ms.pagetype: security
|
||||
author: mjcaparas
|
||||
localizationpriority: high
|
||||
---
|
||||
–––
|
||||
|
||||
# Take response actions on a file
|
||||
|
||||
**Applies to:**
|
||||
|
||||
- Windows 10 Enterprise
|
||||
- Windows 10 Education
|
||||
- Windows 10 Pro
|
||||
- Windows 10 Pro Education
|
||||
- Windows Defender Advanced Threat Protection (Windows Defender ATP)
|
||||
– Windows 10 Enterprise
|
||||
– Windows 10 Education
|
||||
– Windows 10 Pro
|
||||
– Windows 10 Pro Education
|
||||
– Windows Defender Advanced Threat Protection (Windows Defender ATP)
|
||||
|
||||
<span style="color:#ED1C24;">[Some information relates to pre-released product, which may be substantially modified before it's commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here.]</span>
|
||||
<span style="color:#ED1C24;">[Some information relates to pre–released product, which may be substantially modified before it's commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here.]</span>
|
||||
|
||||
You can take action on file related alerts to quickly respond to detected attacks by stopping and quarantining files or blocking a file. After taking action on files, you can check activity details on the Action center.
|
||||
|
||||
@ -40,51 +40,51 @@ The action takes effect on machines with the latest Windows 10 Insider Preview b
|
||||
### Stop and quarantine files
|
||||
1. Select the file you want to stop and quarantine. You can select a file from any of the following views or use the Search box:
|
||||
|
||||
- **Alerts** - click the corresponding links from the Description or Details in the Alert timeline
|
||||
- **Search box** - select File from the drop-down menu and enter the file name
|
||||
– **Alerts** - click the corresponding links from the Description or Details in the Alert timeline
|
||||
– **Search box** - select File from the drop–down menu and enter the file name
|
||||
|
||||
2. Open the **Action menu** and select **Stop & Quarantine File**.
|
||||
|
||||
2. Open the **Actions menu** and select **Stop & Quarantine File**.
|
||||
|
||||
|
||||
3. Type a comment (optional), and select **Yes** to take action on the file. The comment will be saved in the Action center for reference.
|
||||
|
||||
The Action center shows the submission information:
|
||||
|
||||
|
||||
|
||||
- **Submission time** – Shows when the action was submitted.
|
||||
- **Submitting user** – Shows who submitted the action on the file. You can view the comments provided by the user by selecting the information icon.
|
||||
- **Pending** – Shows the number of machines where the file is yet to be stopped and quarantined from. This can take time for cases when the machine is offline or not connected to the network.
|
||||
- **Success** – Shows the number of machines where the file has been stopped and quarantined.
|
||||
- **Failed** – Shows the number of machines where the action failed and details about the failure.
|
||||
– **Submission time** - Shows when the action was submitted.
|
||||
– **Submitting user** - Shows who submitted the action on the file. You can view the comments provided by the user by selecting the information icon.
|
||||
– **Pending** - Shows the number of machines where the file is yet to be stopped and quarantined from. This can take time for cases when the machine is offline or not connected to the network.
|
||||
– **Success** - Shows the number of machines where the file has been stopped and quarantined.
|
||||
– **Failed** - Shows the number of machines where the action failed and details about the failure.
|
||||
|
||||
4. Select any of the status indicators to view more information about the action. For example, select **Failed** to see where the action failed.
|
||||
|
||||
**Notification on machine user**:</br>
|
||||
When the file is being removed from an endpoint, the following notification is shown:
|
||||
|
||||
|
||||
|
||||
|
||||
In the machine timeline, a new event is added for each machine where a file was stopped and quarantined.
|
||||
|
||||
>[!NOTE]
|
||||
>The **Action** button is turned off for files signed by Microsoft as well as trusted third-party publishers to prevent the removal of critical system files and files used by important applications.
|
||||
>The **Action** button is turned off for files signed by Microsoft as well as trusted third–party publishers to prevent the removal of critical system files and files used by important applications.
|
||||
|
||||
|
||||
|
||||
|
||||
For prevalent files in the organization, a warning is shown before an action is implemented to validate that the operation is intended.
|
||||
|
||||
### Remove file from quarantine
|
||||
You can roll back and remove a file from quarantine if you’ve determined that it’s clean after an investigation. Run the following command on each machine where the file was quarantined.
|
||||
|
||||
1. Open an elevated command-line prompt on the endpoint:
|
||||
1. Open an elevated command–line prompt on the endpoint:
|
||||
|
||||
a. Go to **Start** and type cmd.
|
||||
|
||||
b. Right-click **Command prompt** and select **Run as administrator**.
|
||||
b. Right–click **Command prompt** and select **Run as administrator**.
|
||||
|
||||
2. Enter the following command, and press **Enter**:
|
||||
```
|
||||
“%ProgramFiles%\Windows Defender\MpCmdRun.exe” -Restore -Name EUS:Win32/CustomEnterpriseBlock –All
|
||||
“%ProgramFiles%\Windows Defender\MpCmdRun.exe” –Restore –Name EUS:Win32/CustomEnterpriseBlock –All
|
||||
```
|
||||
>[!NOTE]
|
||||
>Windows Defender ATP will remove all files that were quarantined on this machine in the last 30 days.
|
||||
@ -93,7 +93,7 @@ You can roll back and remove a file from quarantine if you’ve determined that
|
||||
You can prevent further propagation of an attack in your organization by banning potentially malicious files or suspected malware. If you know a potentially malicious file, you can block it. This operation will prevent it from being read, written, or executed on machines in your organization.
|
||||
|
||||
>[!NOTE]
|
||||
>This feature is only available if your organization uses Windows Defender and Cloud-based protection is enabled. For more information, see [Manage cloud-based protection](configure-windows-defender-in-windows-10.md). </br></br>
|
||||
>This feature is only available if your organization uses Windows Defender Antivirus and Cloud–based protection is enabled. For more information, see [Manage cloud–based protection](configure–windows–defender–in–windows–10.md). </br></br>
|
||||
This feature is designed to prevent suspected malware (or potentially malicious files) from being downloaded from the web. The coverage will be extended over time. The action takes effect on machines with the latest Windows 10 Insider Preview build.
|
||||
|
||||
### Enable the block file feature
|
||||
@ -101,41 +101,41 @@ This feature is designed to prevent suspected malware (or potentially malicious
|
||||
|
||||
2. Toggle the setting between **On** and **Off** and select **Save preferences**.
|
||||
|
||||
|
||||
|
||||
|
||||
3. Type a comment (optional) and select **Yes** to take action on the file.
|
||||
The Action center shows the submission information:
|
||||
|
||||
|
||||
|
||||
|
||||
- **Submission time** – Shows when the action was submitted.
|
||||
- **Submitting user** - Shows who submitted the action on the file. You can view the comments provided by the user by selecting the information icon.
|
||||
- **Status** -Indicates whether the file was added to or removed from the blacklist.
|
||||
– **Submission time** - Shows when the action was submitted.
|
||||
– **Submitting user** - Shows who submitted the action on the file. You can view the comments provided by the user by selecting the information icon.
|
||||
– **Status** - Indicates whether the file was added to or removed from the blacklist.
|
||||
|
||||
When the file is blocked, there will be a new event in the machine timeline.</br>
|
||||
|
||||
**Notification on machine user**:</br>
|
||||
When a file is being blocked on the endpoint, the following notification is displayed to inform the user that the file was blocked:
|
||||
|
||||
|
||||
|
||||
|
||||
>[!NOTE]
|
||||
>The **Action** button is turned off for files signed by Microsoft to prevent negative impact on machines in your organization caused by the removal of files that might be related to the operating system.
|
||||
|
||||
|
||||
|
||||
|
||||
For prevalent files in the organization, a warning is shown before an action is implemented to validate that the operation is intended.
|
||||
|
||||
### Remove file from blocked list
|
||||
1. Select the file you want to remove from the blocked list. You can select a file from any of the following views or use the Search box:
|
||||
|
||||
- **Alerts** - Click the file links from the Description or Details in the Alert timeline
|
||||
- **Machines view** - Click the file links in the Description or Details columns in the Observed on machine section
|
||||
- **Search box** - Select File from the drop-down menu and enter the file name
|
||||
– **Alerts** - Click the file links from the Description or Details in the Alert timeline
|
||||
– **Machines view** - Click the file links in the Description or Details columns in the Observed on machine section
|
||||
– **Search box** - Select File from the drop–down menu and enter the file name
|
||||
|
||||
2. Open the **Actions** menu and select **Remove file from blocked list**.
|
||||
|
||||
|
||||
|
||||
|
||||
3. Type a comment and select **Yes** to take action on the file. The file will be allowed to run in the organization.
|
||||
|
||||
@ -143,7 +143,7 @@ For prevalent files in the organization, a warning is shown before an action is
|
||||
## Check activity details in Action center
|
||||
The **Action center** provides information on actions that were taken on a machine or file. You’ll be able to view the details on the last action that were taken on a file such as stopped and quarantined files or blocked files.
|
||||
|
||||
|
||||
|
||||
|
||||
## Deep analysis
|
||||
Cyber security investigations are typically triggered by an alert. Alerts are related to one or more observed files that are often new or unknown. Clicking a file takes you to the file view where you can see the file's metadata. To enrich the data related to the file, you can submit the file for deep analysis.
|
||||
@ -174,19 +174,19 @@ When the sample is collected, Windows Defender ATP runs the file in is a secure
|
||||
**Submit files for deep analysis:**
|
||||
|
||||
1. Select the file that you want to submit for deep analysis. You can select or search a file from any of the following views:
|
||||
- Alerts - click the file links from the **Description** or **Details** in the Alert timeline
|
||||
- **Machines View** - click the file links from the **Description** or **Details** in the **Machine in organization** section
|
||||
- Search box - select **File** from the drop-down menu and enter the file name
|
||||
– Alerts - click the file links from the **Description** or **Details** in the Alert timeline
|
||||
– **Machines View** - click the file links from the **Description** or **Details** in the **Machine in organization** section
|
||||
– Search box - select **File** from the drop–down menu and enter the file name
|
||||
2. In the **Deep analysis** section of the file view, click **Submit**.
|
||||
|
||||
|
||||
|
||||
|
||||
>**Note** Only PE files are supported, including _.exe_ and _.dll_ files
|
||||
|
||||
A progress bar is displayed and provides information on the different stages of the analysis. You can then view the report when the analysis is done.
|
||||
|
||||
> [!NOTE]
|
||||
> Depending on machine availability, sample collection time can vary. There is a 3-hour timeout for sample collection. The collection will fail and the operation will abort if there is no online Windows 10 machine reporting at that time. You can re-submit files for deep analysis to get fresh data on the file.
|
||||
> Depending on machine availability, sample collection time can vary. There is a 3–hour timeout for sample collection. The collection will fail and the operation will abort if there is no online Windows 10 machine reporting at that time. You can re–submit files for deep analysis to get fresh data on the file.
|
||||
|
||||
### View deep analysis reports
|
||||
|
||||
@ -194,8 +194,8 @@ View the deep analysis report that Windows Defender ATP provides to see the deta
|
||||
|
||||
You can view the comprehensive report that provides details on:
|
||||
|
||||
- Observed behaviors
|
||||
- Associated artifacts
|
||||
– Observed behaviors
|
||||
– Associated artifacts
|
||||
|
||||
The details provided can help you investigate if there are indications of a potential attack.
|
||||
|
||||
@ -203,7 +203,7 @@ The details provided can help you investigate if there are indications of a pote
|
||||
1. Select the file you submitted for deep analysis.
|
||||
2. Click **See the report below**. Information on the analysis is displayed.
|
||||
|
||||
|
||||
|
||||
|
||||
### Troubleshooting deep analysis
|
||||
|
||||
@ -218,14 +218,14 @@ If you encounter a problem when trying to submit a file, try each of the followi
|
||||
a. Change the following registry entry and values to change the policy on specific endpoints:
|
||||
```
|
||||
HKLM\SOFTWARE\Policies\Microsoft\Windows Advanced Threat Protection
|
||||
Value = 0 - block sample collection
|
||||
Value = 1 - allow sample collection
|
||||
Value = 0 – block sample collection
|
||||
Value = 1 – allow sample collection
|
||||
```
|
||||
5. Change the organizational unit through the Group Policy. For more information, see [Configure with Group Policy](configure-endpoints-gp-windows-defender-advanced-threat-protection.md).
|
||||
5. Change the organizational unit through the Group Policy. For more information, see [Configure with Group Policy](configure–endpoints–gp–windows–defender–advanced–threat–protection.md).
|
||||
6. If these steps do not resolve the issue, contact [winatp@microsoft.com](mailto:winatp@microsoft.com).
|
||||
|
||||
> [!NOTE]
|
||||
> If the value *AllowSampleCollection* is not available, the client will allow sample collection by default.
|
||||
|
||||
## Related topics
|
||||
- [Take response actions on a machine](respond-machine-alerts-windows-defender-advanced-threat-protection.md)
|
||||
– [Take response actions on a machine](respond–machine–alerts–windows–defender–advanced–threat–protection.md)
|
||||
|
||||
@ -38,7 +38,7 @@ This machine isolation feature disconnects the compromised machine from the netw
|
||||
|
||||
1. Select the machine that you want to isolate. You can select or search for a machine from any of the following views:
|
||||
|
||||
- **Dashboard** – Select the machine name from the Top machines with active alerts section.
|
||||
- **Dashboard** - Select the machine name from the Top machines with active alerts section.
|
||||
- **Alerts queue** - Select the machine name beside the machine icon from the alerts queue.
|
||||
- **Machines view** - Select the machine name from the list of machines.
|
||||
- **Search box** - Select Machine from the drop-down menu and enter the machine name.
|
||||
@ -54,9 +54,9 @@ This machine isolation feature disconnects the compromised machine from the netw
|
||||
The Action center shows the submission information:
|
||||
|
||||
|
||||
- **Submission time** – Shows when the isolation action was submitted.
|
||||
- **Submitting user** – Shows who submitted the action on the machine. You can view the comments provided by the user by selecting the information icon.
|
||||
- **Status** – Indicates any pending actions or the results of completed actions.
|
||||
- **Submission time** - Shows when the isolation action was submitted.
|
||||
- **Submitting user** - Shows who submitted the action on the machine. You can view the comments provided by the user by selecting the information icon.
|
||||
- **Status** - Indicates any pending actions or the results of completed actions.
|
||||
|
||||
When the isolation configuration is applied, there will be a new event in the machine timeline.
|
||||
|
||||
@ -86,31 +86,31 @@ The package contains the following folders:
|
||||
Folder | Description
|
||||
:---|:---
|
||||
Autoruns | Contains a set of files that each represent the content of the registry of a known auto start entry point (ASEP) to help identify attacker’s persistency on the machine. </br></br> NOTE: If the registry key is not found, the file will contain the following message: “ERROR: The system was unable to find the specified registry key or value.”
|
||||
Installed program | This CSV file contains the list of installed program that can help identify what is currently installed on the machine. For more information, see [Win32_Product class](https://go.microsoft.com/fwlink/?linkid=841509).
|
||||
Installed programs | This .CSV file contains the list of installed programs that can help identify what is currently installed on the machine. For more information, see [Win32_Product class](https://go.microsoft.com/fwlink/?linkid=841509).
|
||||
Network connections | This folder contains a set of data points related to the connectivity information which can help in identifying connectivity to suspicious URLs, attacker’s command and control (C&C) infrastructure, any lateral movement, or remote connections.</br></br> - ActiveNetworkConnections.txt – Displays protocol statistics and current TCP/IP network connections. Provides the ability to look for suspicious connectivity made by a process. </br></br> - Arp.txt – Displays the current address resolution protocol (ARP) cache tables for all interfaces. </br></br> ARP cache can reveal additional hosts on a network that have been compromised or suspicious systems on the network that night have been used to run an internal attack.</br></br> - Dnscache.txt - Displays the contents of the DNS client resolver cache, which includes both entries preloaded from the local Hosts file and any recently obtained resource records for name queries resolved by the computer. This can help in identifying suspicious connections. </br></br> - Ipconfig.txt – Displays the full TCP/IP configuration for all adapters. Adapters can represent physical interfaces, such as installed network adapters, or logical interfaces, such as dial-up connections.
|
||||
Prefetch files | Windows Prefetch files are designed to speed up the application startup process. It can be used to track all the files recently used in the system and find traces for applications that might have been deleted but can still be found in the prefetch file list. </br></br> - Prefetch folder – Contains a copy of the prefetch files from `%SystemRoot%\Prefetch`. NOTE: It is suggested to download a prefetch file viewer to view the prefetch files. </br></br> - PrefetchFilesList.txt – Contains the list of all the copied files which can be used to track if there were any copy failures to the prefetch folder.
|
||||
Processes | Contains a CSV file listing the running processes which provides the ability to identify current processes running on the machine. This can be useful when trying to identify if there is a suspicious process and its state.
|
||||
Scheduled tasks | Contains a CSV file listing the scheduled tasks which can be used to identify routines performed automatically on a chosen machine to look for a suspicious code set to run automatically.
|
||||
Processes | Contains a .CSV file listing the running processes which provides the ability to identify current processes running on the machine. This can be useful when identifying a suspicious process and its state.
|
||||
Scheduled tasks | Contains a .CSV file listing the scheduled tasks which can be used to identify routines performed automatically on a chosen machine to look for suspicious code which was set to run automatically.
|
||||
Security event log | Contains the security event log which contains records of login or logout activity, or other security-related events specified by the system's audit policy. </br></br>NOTE: Open the event log file using Event viewer.
|
||||
Services | Contains the services.txt file which lists services and their states.
|
||||
Windows Server Message Block (SMB) sessions | Lists shared access to files, printers, and serial ports and miscellaneous communications between nodes on a network. This can help identify data exfiltration or lateral movement. </br></br> Contains files for SMBInboundSessions and SMBOutboundSession. </br></br> NOTE: If the file contains the following message: “ERROR: The system was unable to find the specified registry key or value.”, it means that there were no SMB sessions of this type (inbound or outbound).
|
||||
Temp Directories | Contains a set of text files that lists the files located in %Temp% for every user in the system. </br></br> This can help to track suspicious files that an attacker may dropped on the system. </br></br> NOTE: If the file contains the following message: “The system cannot find the path specified”, it means that there is no temp directory for this user, and might be because the user didn’t log in to the system.
|
||||
Temp Directories | Contains a set of text files that lists the files located in %Temp% for every user in the system. </br></br> This can help to track suspicious files that an attacker may have dropped on the system. </br></br> NOTE: If the file contains the following message: “The system cannot find the path specified”, it means that there is no temp directory for this user, and might be because the user didn’t log in to the system.
|
||||
Users and Groups | Provides a list of files that each represent a group and its members.
|
||||
CollectionSummaryReport.xls | This file is a summary of the investigation package collection, it contains the list of data points, the command used to extract the data, the execution status, and the error code in case of failure. You can use this report to track if the package includes all the expected data and identify if there were any errors.
|
||||
|
||||
1. Select the machine that you want to investigate. You can select or search for a machine from any of the following views:
|
||||
|
||||
- **Dashboard** – Select the machine name from the Top machines with active alerts section.
|
||||
- **Alerts queue** – Select the machine name beside the machine icon from the alerts queue.
|
||||
- **Machines view** – Select the heading of the machine name from the machines view.
|
||||
- **Search box** – Select Machine from the drop-down menu and enter the machine name.
|
||||
- **Dashboard** - Select the machine name from the Top machines with active alerts section.
|
||||
- **Alerts queue** - Select the machine name beside the machine icon from the alerts queue.
|
||||
- **Machines view** - Select the heading of the machine name from the machines view.
|
||||
- **Search box** - Select Machine from the drop-down menu and enter the machine name.
|
||||
|
||||
2. Open the **Actions** menu and select **Collect investigation package**.
|
||||
|
||||
The Action center shows the submission information:
|
||||
|
||||
|
||||
- **Submission time** – Shows when the action was submitted.
|
||||
- **Submission time** - Shows when the action was submitted.
|
||||
- **Submitting user** - Shows who submitted the action on the file. You can view the comments provided by the user by selecting the information icon.
|
||||
- **Status** - Indicates if the package was successfully collected from the network. When the collection is complete, you can download the package.
|
||||
|
||||
|
||||
Reference in New Issue
Block a user