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@ -258,4 +258,4 @@ Therefore, Windows Setup failed because it was not able to migrate the corrupt f
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<br>[Windows 10 Enterprise system requirements](https://technet.microsoft.com/windows/dn798752.aspx)
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<br>[Windows 10 Specifications](https://www.microsoft.com/windows/Windows-10-specifications)
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<br>[Windows 10 IT pro forums](https://social.technet.microsoft.com/Forums/en-US/home?category=Windows10ITPro)
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<br>[Fix Windows Update errors by using the DISM or System Update Readiness tool](https://support.microsoft.com/kb/947821)
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<br>[Fix Windows Update errors by using the DISM or System Update Readiness tool](/troubleshoot/windows-server/deployment/fix-windows-update-errors)
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@ -240,4 +240,4 @@ If you downloaded the SetupDiag.exe program to your computer, then copied it to
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<br>[Windows 10 Enterprise system requirements](https://technet.microsoft.com/windows/dn798752.aspx)
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<br>[Windows 10 Specifications](https://www.microsoft.com/windows/Windows-10-specifications)
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<br>[Windows 10 IT pro forums](https://social.technet.microsoft.com/Forums/en-US/home?category=Windows10ITPro)
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<br>[Fix Windows Update errors by using the DISM or System Update Readiness tool](https://support.microsoft.com/kb/947821)
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<br>[Fix Windows Update errors by using the DISM or System Update Readiness tool](/troubleshoot/windows-server/deployment/fix-windows-update-errors)
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@ -45,7 +45,7 @@ See the following general troubleshooting procedures associated with a result co
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| :--- | :--- | :--- |
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| 0xC1900101 - 0x20004 | Uninstall antivirus applications.<br>Remove all unused SATA devices. <br>Remove all unused devices and drivers. <br>Update drivers and BIOS. | Windows Setup encountered an error during the SAFE_OS with the INSTALL_RECOVERY_ENVIRONMENT operation. <br>This is generally caused by out-of-date drivers. |
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| 0xC1900101 - 0x2000c | Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display.<br> Contact your hardware vendor to obtain updated device drivers.<br> Ensure that "Download and install updates (recommended)" is accepted at the start of the upgrade process. | Windows Setup encountered an unspecified error during Wim apply in the WinPE phase.<br> This is generally caused by out-of-date drivers |
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| 0xC1900101 - 0x20017 | Ensure that all that drivers are updated.<br>Open the Setuperr.log and Setupact.log files in the %windir%\Panther directory, and then locate the problem drivers.<br>For more information, see [Windows Vista, Windows 7, Windows Server 2008 R2, Windows 8.1, and Windows 10 setup log file locations](https://support.microsoft.com/en-us/help/927521/windows-vista-windows-7-windows-server-2008-r2-windows-8-1-and-windows).<br>Update or uninstall the problem drivers. | A driver has caused an illegal operation.<br>Windows was not able to migrate the driver, resulting in a rollback of the operating system.<br>This is a SafeOS boot failure, typically caused by drivers or non-Microsoft disk encryption software. |
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| 0xC1900101 - 0x20017 | Ensure that all that drivers are updated.<br>Open the Setuperr.log and Setupact.log files in the %windir%\Panther directory, and then locate the problem drivers.<br>For more information, see [Windows Vista, Windows 7, Windows Server 2008 R2, Windows 8.1, and Windows 10 setup log file locations](/troubleshoot/windows-client/deployment/windows-setup-log-file-locations).<br>Update or uninstall the problem drivers. | A driver has caused an illegal operation.<br>Windows was not able to migrate the driver, resulting in a rollback of the operating system.<br>This is a SafeOS boot failure, typically caused by drivers or non-Microsoft disk encryption software. |
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| 0xC1900101 - 0x30018 | Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display.<br>Contact your hardware vendor to obtain updated device drivers.<br>Ensure that "Download and install updates (recommended)" is accepted at the start of the upgrade process. | A device driver has stopped responding to setup.exe during the upgrade process. |
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| 0xC1900101 - 0x3000D | Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display.<br>Update or uninstall the display driver. | Installation failed during the FIRST_BOOT phase while attempting the MIGRATE_DATA operation.<br>This can occur due to a problem with a display driver. |
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| 0xC1900101 - 0x4000D | Check supplemental rollback logs for a setupmem.dmp file, or event logs for any unexpected reboots or errors.<br>Review the rollback log and determine the stop code.<br>The rollback log is located in the <strong>$Windows.~BT\Sources\Rollback</strong> folder. An example analysis is shown below. This example is not representative of all cases:<br> <br>Info SP Crash 0x0000007E detected<br>Info SP Module name :<br>Info SP Bugcheck parameter 1 : 0xFFFFFFFFC0000005<br>Info SP Bugcheck parameter 2 : 0xFFFFF8015BC0036A<br>Info SP Bugcheck parameter 3 : 0xFFFFD000E5D23728<br>Info SP Bugcheck parameter 4 : 0xFFFFD000E5D22F40<br>Info SP Cannot recover the system.<br>Info SP Rollback: Showing splash window with restoring text: Restoring your previous version of Windows.<br> <br>Typically, there is a dump file for the crash to analyze. If you are not equipped to debug the dump, then attempt the following basic troubleshooting procedures:<br> <br>1. Make sure you have enough disk space.<br>2. If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.<br>3. Try changing video adapters.<br>4. Check with your hardware vendor for any BIOS updates.<br>5. Disable BIOS memory options such as caching or shadowing. | A rollback occurred due to a driver configuration issue.<br>Installation failed during the second boot phase while attempting the MIGRATE_DATA operation.<br>This can occur because of incompatible drivers. |
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@ -344,6 +344,6 @@ Also see the following sequential list of modern setup (mosetup) error codes wit
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- [Windows 10 Enterprise system requirements](https://technet.microsoft.com/windows/dn798752.aspx)
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- [Windows 10 Specifications](https://www.microsoft.com/windows/Windows-10-specifications)
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- [Windows 10 IT pro forums](https://social.technet.microsoft.com/Forums/home?category=Windows10ITPro)
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- [Fix Windows Update errors by using the DISM or System Update Readiness tool](https://support.microsoft.com/kb/947821)
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- [Fix Windows Update errors by using the DISM or System Update Readiness tool](/troubleshoot/windows-server/deployment/fix-windows-update-errors)
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- [Win 7 to Win 10 upgrade error (0x800707E7 - 0x3000D)](https://answers.microsoft.com/en-us/windows/forum/all/win-7-to-win-10-upgrade-error-0x800707e7-0x3000d/1273bc1e-8a04-44d4-a6b2-808c9feeb020))
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- [Win 10 upgrade error: User profile suffix mismatch, 0x800707E7 - 0x3000D](https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/win-10-upgrade-error-user-profile-suffix-mismatch/0f006733-2af5-4b42-a2d4-863fad05273d?page=3)
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@ -61,5 +61,5 @@ See the following topics in this article:
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<br>[Windows 10 Enterprise system requirements](https://technet.microsoft.com/windows/dn798752.aspx)
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<br>[Windows 10 Specifications](https://www.microsoft.com/windows/Windows-10-specifications)
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<br>[Windows 10 IT pro forums](https://social.technet.microsoft.com/Forums/en-US/home?category=Windows10ITPro)
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<br>[Fix Windows Update errors by using the DISM or System Update Readiness tool](https://support.microsoft.com/kb/947821)
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<br>[Fix Windows Update errors by using the DISM or System Update Readiness tool](/troubleshoot/windows-server/deployment/fix-windows-update-errors)
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<br>
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@ -98,4 +98,4 @@ WIM = Windows image (Microsoft)
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<br>[Windows 10 Enterprise system requirements](https://technet.microsoft.com/windows/dn798752.aspx)
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<br>[Windows 10 Specifications](https://www.microsoft.com/windows/Windows-/ifications)
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<br>[Windows 10 IT pro forums](https://social.technet.microsoft.com/Forums/en-US/home?category=Windows10ITPro)
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<br>[Fix Windows Update errors by using the DISM or System Update Readiness tool](https://support.microsoft.com/kb/947821)
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<br>[Fix Windows Update errors by using the DISM or System Update Readiness tool](/troubleshoot/windows-server/deployment/fix-windows-update-errors)
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@ -158,4 +158,4 @@ For example: An extend code of **0x4000D**, represents a problem during phase 4
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<br>[Windows 10 Enterprise system requirements](https://technet.microsoft.com/windows/dn798752.aspx)
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<br>[Windows 10 Specifications](https://www.microsoft.com/windows/Windows-/ifications)
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<br>[Windows 10 IT pro forums](https://social.technet.microsoft.com/Forums/en-US/home?category=Windows10ITPro)
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<br>[Fix Windows Update errors by using the DISM or System Update Readiness tool](https://support.microsoft.com/kb/947821)
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<br>[Fix Windows Update errors by using the DISM or System Update Readiness tool](/troubleshoot/windows-server/deployment/fix-windows-update-errors)
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@ -26,7 +26,7 @@ This topic provides a summary of available upgrade paths to Windows 10. You can
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If you are also migrating to a different edition of Windows, see [Windows 10 edition upgrade](windows-10-edition-upgrades.md). Methods and supported paths are described on this page to change the edition of Windows. These methods require that you input a license or product key for the new Windows edition prior to starting the upgrade process. Edition downgrade is also supported for some paths, but please note that applications and settings are not maintained when the Windows edition is downgraded.
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- **Windows 10 version upgrade**: You can directly upgrade any General Availability Channel version of Windows 10 to a newer, supported General Availability Channel version of Windows 10, even if it involves skipping versions. Work with your account representative if your current version of Windows is out of support. See the [Windows lifecycle fact sheet](https://support.microsoft.com/help/13853/windows-lifecycle-fact-sheet) for availability and service information.
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- **Windows 10 version upgrade**: You can directly upgrade any General Availability Channel version of Windows 10 to a newer, supported General Availability Channel version of Windows 10, even if it involves skipping versions. Work with your account representative if your current version of Windows is out of support. See the [Windows lifecycle fact sheet](/lifecycle/faq/windows) for availability and service information.
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- **In-place upgrade from Windows 7, Windows 8.1, or [Windows 10 General Availability Channel](/windows/release-health/release-information)** to Windows 10 LTSC is not supported. Windows 10 LTSC 2015 did not block this in-place upgrade path. This issue was corrected in the Windows 10 LTSC 2016 release, which only allows data-only and clean install options.
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@ -71,4 +71,4 @@ The event will also contain links to log files that can be used to perform a det
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[Windows 10 Enterprise system requirements](https://technet.microsoft.com/windows/dn798752.aspx)
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[Windows 10 Specifications](https://www.microsoft.com/windows/Windows-10-specifications)
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[Windows 10 IT pro forums](https://social.technet.microsoft.com/Forums/en-US/home?category=Windows10ITPro)
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[Fix Windows Update errors by using the DISM or System Update Readiness tool](https://support.microsoft.com/kb/947821)
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[Fix Windows Update errors by using the DISM or System Update Readiness tool](/troubleshoot/windows-server/deployment/fix-windows-update-errors)
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