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@ -56,19 +56,19 @@ The following resources provide additional information about using Windows Updat
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```
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4. If this is your first attempt at resolving your Windows Update issues by using the steps in this article, go to step 5 without carrying out the steps in step 4. The steps in step 4 should only be performed at this point in the troubleshooting if you cannot resolve your Windows Update issues after following all steps but step 4. The steps in step 4 are also performed by the "Aggressive" mode of the Fix it Solution above.
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4. If this is your first attempt at resolving your Windows Update issues by using the steps in this article, go to step 5 without carrying out the steps in step 4. The steps in step 4 should only be performed at this point in the troubleshooting if you cannot resolve your Windows Update issues after following all steps but step 4. The steps in step 4 are also performed by the "Aggressive" mode of the Fix it Solution above.
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1. Rename the following folders to *.BAK:
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1. Rename the following folders to *.BAK:
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```
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```console
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%systemroot%\SoftwareDistribution\DataStore
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%systemroot%\SoftwareDistribution\DataStore
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%systemroot%\SoftwareDistribution\Download
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%systemroot%\SoftwareDistribution\Download
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%systemroot%\system32\catroot2
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%systemroot%\system32\catroot2
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```
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```
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To do this, type the following commands at a command prompt. Press ENTER after you type each command.
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To do this, type the following commands at a command prompt. Press ENTER after you type each command.
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```
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```console
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Ren %systemroot%\SoftwareDistribution\DataStore *.bak
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Ren %systemroot%\SoftwareDistribution\DataStore *.bak
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Ren %systemroot%\SoftwareDistribution\Download *.bak
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Ren %systemroot%\SoftwareDistribution\Download *.bak
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Ren %systemroot%\system32\catroot2 *.bak
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Ren %systemroot%\system32\catroot2 *.bak
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```
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```
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2. Reset the BITS service and the Windows Update service to the default security descriptor. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
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2. Reset the BITS service and the Windows Update service to the default security descriptor. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
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```
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```console
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sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
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sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
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sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
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sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
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```
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```
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