deepblue/windows-itpro-docs
1
0
Fork 0
mirror of https://github.com/MicrosoftDocs/windows-itpro-docs.git synced 2025-06-22 13:53:39 +00:00
Code Issues Actions 3 Packages Projects Releases Wiki Activity

Update respond-file-alerts-windows-defender-advanced-threat-protection.md

Browse Source
This commit is contained in:
Joey Caparas
2019-04-18 17:02:45 -07:00
parent f1e7de8381
commit 639f826369
1 changed files with 9 additions and 12 deletions
Download Patch File Download Diff File Expand all files Collapse all files

5
windows/security/threat-protection/windows-defender-atp/respond-file-alerts-windows-defender-advanced-threat-protection.md
View File

@ -253,9 +253,8 @@ If you encounter a problem when trying to submit a file, try each of the followi
1. Ensure that the file in question is a PE file. PE files typically have _.exe_ or _.dll_ extensions (executable programs or applications). 1. Ensure that the file in question is a PE file. PE files typically have _.exe_ or _.dll_ extensions (executable programs or applications).
2. Ensure the service has access to the file, that it still exists, and has not been corrupted or modified. 2. Ensure the service has access to the file, that it still exists, and has not been corrupted or modified.
3. You can wait a short while and try to submit the file again, in case the queue is full or there was a temporary connection or communication error. 3. You can wait a short while and try to submit the file again, in case the queue is full or there was a temporary connection or communication error.
4. Verify the policy setting enables sample collection and try to submit the file again. 4. If the sample collection policy is not configured, then the default behavior is to allow sample collection. If it is configured, then verify the policy setting allows sample collection before submitting the file again. When sample collection is configured, then check the following registry value:
a. Change the following registry entry and values to change the policy on specific machines:
``` ```
Path: HKLM\SOFTWARE\Policies\Microsoft\Windows Advanced Threat Protection Path: HKLM\SOFTWARE\Policies\Microsoft\Windows Advanced Threat Protection
Name: AllowSampleCollection Name: AllowSampleCollection
@ -267,8 +266,6 @@ Hexadecimal value :
5. Change the organizational unit through the Group Policy. For more information, see [Configure with Group Policy](configure-endpoints-gp-windows-defender-advanced-threat-protection.md). 5. Change the organizational unit through the Group Policy. For more information, see [Configure with Group Policy](configure-endpoints-gp-windows-defender-advanced-threat-protection.md).
6. If these steps do not resolve the issue, contact [winatp@microsoft.com](mailto:winatp@microsoft.com). 6. If these steps do not resolve the issue, contact [winatp@microsoft.com](mailto:winatp@microsoft.com).
> [!NOTE]
> If the value *AllowSampleCollection* is not available, the client will allow sample collection by default.
## Related topic ## Related topic
- [Take response actions on a machine](respond-machine-alerts-windows-defender-advanced-threat-protection.md) - [Take response actions on a machine](respond-machine-alerts-windows-defender-advanced-threat-protection.md)