From 4e18fdbb29347542348109d5a7790e078e233745 Mon Sep 17 00:00:00 2001 From: v-miegge <49650192+v-miegge@users.noreply.github.com> Date: Mon, 20 Apr 2020 11:14:46 -0700 Subject: [PATCH 01/11] CI 113983 - updated file --- devices/surface/support-solutions-surface.md | 60 +++++++++----------- 1 file changed, 28 insertions(+), 32 deletions(-) diff --git a/devices/surface/support-solutions-surface.md b/devices/surface/support-solutions-surface.md index a7ef242da7..543d6250ee 100644 --- a/devices/surface/support-solutions-surface.md +++ b/devices/surface/support-solutions-surface.md @@ -20,16 +20,36 @@ ms.audience: itpro # Top support solutions for Surface devices > [!Note] -> **Home users**: This article is only intended for use by IT professionals and technical support agents, and applies only to Surface devices. If you're looking for help with a problem with your home device, please see [Surface Devices Help](https://support.microsoft.com/products/surface-devices). +> **Home users**: This article is only intended for use by IT professionals and technical support agents, and applies only to Surface devices. If you're looking for help with a problem with your home device, please see [Surface Devices Help](https://support.microsoft.com/products/surface-devices). -Microsoft regularly releases both updates and solutions for Surface devices. To ensure your devices can receive future updates, including security updates, it's important to keep your Surface devices updated. For a complete listing of the update history, see [Surface update history](https://www.microsoft.com/surface/support/install-update-activate/surface-update-history) and [Install Surface and Windows updates](https://www.microsoft.com/surface/support/performance-and-maintenance/install-software-updates-for-surface?os=windows-10&=undefined). +These are the Microsoft Support solutions for common issues you may experience using Surface devices in an enterprise. If your issue is not listed here, [contact Microsoft Support](https://support.microsoft.com/supportforbusiness/productselection). +## Surface Drivers and Firmware -These are the top Microsoft Support solutions for common issues experienced when using Surface devices in an enterprise. +Microsoft regularly releases both updates and solutions for Surface devices. To ensure your devices can receive future updates, including security updates, it's important to keep your Surface devices updated. + +- [Surface update history](https://www.microsoft.com/surface/support/install-update-activate/surface-update-history) +- [Install Surface and Windows updates](https://www.microsoft.com/surface/support/performance-and-maintenance/install-software-updates-for-surface?os=windows-10&=undefined) +- [Download drivers and firmware for Surface](https://support.microsoft.com/help/4023482) +- [Deploy the latest firmware and drivers for Surface devices](https://docs.microsoft.com/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices) +- [Manage Surface driver and firmware updates](https://docs.microsoft.com/surface/manage-surface-pro-3-firmware-updates) +- [How to manage Surface driver updates in Configuration Manager](https://support.microsoft.com/help/4098906) + +## Surface Dock Issues + +- [Troubleshoot Surface Dock and docking stations](https://support.microsoft.com/help/4023468/surface-troubleshoot-surface-dock-and-docking-stations) + +- [Troubleshoot connecting Surface to a second screen](https://support.microsoft.com/help/4023496) + +- [Microsoft Surface Dock Firmware Update](https://docs.microsoft.com/surface/surface-dock-updater) + +## Device cover or keyboard issues + +- [Troubleshoot your Surface Type Cover or keyboard](https://www.microsoft.com/surface/support/hardware-and-drivers/troubleshoot-surface-keyboards) ## Screen cracked or scratched issues -- [Contact Microsoft Support](https://support.microsoft.com/supportforbusiness/productselection) +- [Contact Microsoft Support](https://support.microsoft.com/supportforbusiness/productselection) ## Surface Power or battery Issues @@ -41,29 +61,13 @@ These are the top Microsoft Support solutions for common issues experienced when - [Maximize your Surface battery life](https://support.microsoft.com/help/4483194) -## Device cover or keyboard issues +## Reset device -- [Troubleshoot your Surface Type Cover or keyboard](https://www.microsoft.com/surface/support/hardware-and-drivers/troubleshoot-surface-keyboards) +- [Creating and using a USB recovery drive for Surface](https://support.microsoft.com/help/4023512) -## Surface Dock Issues +- [FAQ: Protecting your data if you send your Surface in for Service](https://support.microsoft.com/help/4023508) -- [Troubleshoot Surface Dock and docking stations](https://support.microsoft.com/help/4023468/surface-troubleshoot-surface-dock-and-docking-stations) - -- [Troubleshoot connecting Surface to a second screen](https://support.microsoft.com/help/4023496) - -- [Microsoft Surface Dock Firmware Update](https://docs.microsoft.com/surface/surface-dock-updater) - -## Surface Drivers and Firmware - -- [Surface Update History](https://support.microsoft.com/help/4036283) - -- [Download drivers and firmware for Surface](https://support.microsoft.com/help/4023482) - -- [Deploy the latest firmware and drivers for Surface devices](https://docs.microsoft.com/surface/deploy-the-latest-firmware-and-drivers-for-surface-devices) - -- [Manage Surface driver and firmware updates](https://docs.microsoft.com/surface/manage-surface-pro-3-firmware-updates) - -- [How to manage Surface driver updates in Configuration Manager](https://support.microsoft.com/help/4098906) +- [Microsoft Surface Data Eraser](https://docs.microsoft.com/surface/microsoft-surface-data-eraser) ## Deployment Issues @@ -72,11 +76,3 @@ These are the top Microsoft Support solutions for common issues experienced when - [Surface Pro Model 1796 and Surface Laptop 1TB display two drives](https://support.microsoft.com/help/4046105) - [System SKU reference](https://docs.microsoft.com/surface/surface-system-sku-reference) - -## Reset device - -- [Creating and using a USB recovery drive for Surface](https://support.microsoft.com/help/4023512) - -- [FAQ: Protecting your data if you send your Surface in for Service](https://support.microsoft.com/help/4023508) - -- [Microsoft Surface Data Eraser](https://docs.microsoft.com/surface/microsoft-surface-data-eraser) From 05d890fb8c38d6bdd3207c34285f213ca8dfafed Mon Sep 17 00:00:00 2001 From: Mike Eggers <49650192+v-miegge@users.noreply.github.com> Date: Wed, 22 Apr 2020 12:25:05 -0700 Subject: [PATCH 02/11] Updated title --- devices/surface/support-solutions-surface.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/surface/support-solutions-surface.md b/devices/surface/support-solutions-surface.md index 543d6250ee..ab4c3a46c4 100644 --- a/devices/surface/support-solutions-surface.md +++ b/devices/surface/support-solutions-surface.md @@ -1,5 +1,5 @@ --- -title: Top support solutions for Surface devices +title: Top support solutions for Surface devices in the enterprise description: Find top solutions for common issues using Surface devices in the enterprise. ms.assetid: CF58F74D-8077-48C3-981E-FCFDCA34B34A ms.reviewer: From 3e55f266c44991e71c50f1661a5918c8a1aef304 Mon Sep 17 00:00:00 2001 From: pawinfie <59937840+pawinfie@users.noreply.github.com> Date: Thu, 23 Apr 2020 07:16:38 -0700 Subject: [PATCH 03/11] Fixed broken link --- devices/hololens/hololens-enroll-mdm.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/devices/hololens/hololens-enroll-mdm.md b/devices/hololens/hololens-enroll-mdm.md index bce3d27644..0e557e9c50 100644 --- a/devices/hololens/hololens-enroll-mdm.md +++ b/devices/hololens/hololens-enroll-mdm.md @@ -29,7 +29,7 @@ You can manage multiple Microsoft HoloLens devices simultaneously using solution ## Auto-enrollment in MDM -If your organization uses Azure Active Directory (Azure AD) and an MDM solution that accepts an AAD token for authentication (currently, only supported in Microsoft Intune and AirWatch), your IT admin can configure Azure AD to automatically allow MDM enrollment after the user signs in with their Azure AD account. [Learn how to configure Azure AD enrollment.](https://docs.microsoft.com/intune/deploy-use/set-up-windows-device-management-with-microsoft-intune#azure-active-directory-enrollment) +If your organization uses Azure Active Directory (Azure AD) and an MDM solution that accepts an AAD token for authentication (currently, only supported in Microsoft Intune and AirWatch), your IT admin can configure Azure AD to automatically allow MDM enrollment after the user signs in with their Azure AD account. [Learn how to configure Azure AD enrollment.](https://docs.microsoft.com/mem/intune/enrollment/windows-enroll#enable-windows-10-automatic-enrollment) When auto-enrollment is enabled, no additional manual enrollment is needed. When the user signs in with an Azure AD account, the device is enrolled in MDM after completing the first-run experience. @@ -45,4 +45,4 @@ Your device is now enrolled with your MDM server. The device will need to restar ## Unenroll HoloLens from Intune -You cannot [unenroll](https://docs.microsoft.com/intune-user-help/unenroll-your-device-from-intune-windows) HoloLens from Intune remotely. If the administrator unenrolls the device using MDM, the device will age out of the Intune dashboard. \ No newline at end of file +You cannot [unenroll](https://docs.microsoft.com/intune-user-help/unenroll-your-device-from-intune-windows) HoloLens from Intune remotely. If the administrator unenrolls the device using MDM, the device will age out of the Intune dashboard. From 9d58e595d1107a8e3c3f4225c6395e7b4a223909 Mon Sep 17 00:00:00 2001 From: Max Stein Date: Thu, 23 Apr 2020 12:48:49 -0700 Subject: [PATCH 04/11] Updated Microsoft browser extension policy URL Current URL: https://docs.microsoft.com/legal/windows/agreements/microsoft-browser-extension-policy leads to 404. Updated URL to reflect new URL: https://docs.microsoft.com/legal/microsoft-edge/microsoft-browser-extension-policy. --- .../microsoft-browser-extension-policy-shortdesc.md | 7 ++++--- 1 file changed, 4 insertions(+), 3 deletions(-) diff --git a/browsers/edge/shortdesc/microsoft-browser-extension-policy-shortdesc.md b/browsers/edge/shortdesc/microsoft-browser-extension-policy-shortdesc.md index 91065aa687..8a7bd04455 100644 --- a/browsers/edge/shortdesc/microsoft-browser-extension-policy-shortdesc.md +++ b/browsers/edge/shortdesc/microsoft-browser-extension-policy-shortdesc.md @@ -1,12 +1,13 @@ --- author: dansimp ms.author: dansimp -ms.date: 10/02/2018 +ms.date: 04/23/2020 ms.reviewer: -audience: itpro manager: dansimp +audience: itpro +manager: dansimp ms.prod: edge ms.topic: include --- -[Microsoft browser extension policy](https://docs.microsoft.com/legal/windows/agreements/microsoft-browser-extension-policy): +[Microsoft browser extension policy](https://docs.microsoft.com/legal/microsoft-edge/microsoft-browser-extension-policy: This document describes the supported mechanisms for extending or modifying the behavior or user experience of Microsoft Edge and Internet Explorer or the content displayed by these browsers. Any technique not explicitly listed in this document is considered **unsupported**. From 8b207980f2b07e3ebadb5e44d5b7c32ce5fcdfbf Mon Sep 17 00:00:00 2001 From: Thomas Raya Date: Thu, 23 Apr 2020 16:30:23 -0700 Subject: [PATCH 05/11] Update windows defender to microsoft defender updating file references in topics to match updated file names --- .../microsoft-defender-smartscreen-available-settings.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-available-settings.md b/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-available-settings.md index 8181c99856..60760b7cac 100644 --- a/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-available-settings.md +++ b/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-available-settings.md @@ -214,7 +214,7 @@ To better help you protect your organization, we recommend turning on and using ## Related topics - [Threat protection](../index.md) -- [Microsoft Defender SmartScreen overview](windows-defender-smartscreen-overview.md) +- [Microsoft Defender SmartScreen overview](microsoft-defender-smartscreen-overview.md) - [Available Group Policy and Mobile Device Management (MDM) settings for Microsoft Edge](/microsoft-edge/deploy/available-policies) From 881cbbc4f49305a8b9ebb6facc2d3e8bff22fd58 Mon Sep 17 00:00:00 2001 From: Thomas Raya Date: Thu, 23 Apr 2020 16:31:35 -0700 Subject: [PATCH 06/11] Update microsoft-defender-smartscreen-overview.md --- .../microsoft-defender-smartscreen-overview.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-overview.md b/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-overview.md index cb81f9cb97..973fe53199 100644 --- a/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-overview.md +++ b/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-overview.md @@ -49,7 +49,7 @@ Microsoft Defender SmartScreen provide an early warning system against websites - **Improved heuristics and diagnostic data.** Microsoft Defender SmartScreen is constantly learning and endeavoring to stay up-to-date, so it can help to protect you against potentially malicious sites and files. -- **Management through Group Policy and Microsoft Intune.** Microsoft Defender SmartScreen supports using both Group Policy and Microsoft Intune settings. For more info about all available settings, see [Available Microsoft Defender SmartScreen Group Policy and mobile device management (MDM) settings](windows-defender-smartscreen-available-settings.md). +- **Management through Group Policy and Microsoft Intune.** Microsoft Defender SmartScreen supports using both Group Policy and Microsoft Intune settings. For more info about all available settings, see [Available Microsoft Defender SmartScreen Group Policy and mobile device management (MDM) settings](microsoft-defender-smartscreen-available-settings.md). - **Blocking URLs associated with potentially unwanted applications.** In Microsoft Edge (based on Chromium), SmartScreen blocks URLs associated with potentially unwanted applications, or PUAs. For more information on blocking URLs associated with PUAs, see [Detect and block potentially unwanted applications](../windows-defender-antivirus/detect-block-potentially-unwanted-apps-windows-defender-antivirus.md). From 2d01a45b1e73ac476fc4e92c42415c0b975a0d1b Mon Sep 17 00:00:00 2001 From: Thomas Raya Date: Thu, 23 Apr 2020 16:32:17 -0700 Subject: [PATCH 07/11] Update microsoft-defender-smartscreen-set-individual-device.md --- .../microsoft-defender-smartscreen-set-individual-device.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-set-individual-device.md b/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-set-individual-device.md index dd2eb47e6c..728d759855 100644 --- a/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-set-individual-device.md +++ b/windows/security/threat-protection/microsoft-defender-smartscreen/microsoft-defender-smartscreen-set-individual-device.md @@ -82,7 +82,7 @@ Microsoft Defender SmartScreen can be configured to warn users from going to a p ## Related topics - [Threat protection](../index.md) -- [Microsoft Defender SmartScreen overview](windows-defender-smartscreen-overview.md) +- [Microsoft Defender SmartScreen overview](microsoft-defender-smartscreen-overview.md) >[!NOTE] >Help to make this topic better by providing us with edits, additions, and feedback. For info about how to contribute to this topic, see [Contributing to TechNet content](https://github.com/Microsoft/windows-itpro-docs/blob/master/CONTRIBUTING.md). From f52c368d28da93729f5d778948fbab4c5f759da3 Mon Sep 17 00:00:00 2001 From: Thomas Raya Date: Thu, 23 Apr 2020 16:38:03 -0700 Subject: [PATCH 08/11] Update network-protection.md --- .../microsoft-defender-atp/network-protection.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/windows/security/threat-protection/microsoft-defender-atp/network-protection.md b/windows/security/threat-protection/microsoft-defender-atp/network-protection.md index 64488a550e..26080c90cd 100644 --- a/windows/security/threat-protection/microsoft-defender-atp/network-protection.md +++ b/windows/security/threat-protection/microsoft-defender-atp/network-protection.md @@ -27,7 +27,7 @@ ms.custom: asr Network protection helps reduce the attack surface of your devices from Internet-based events. It prevents employees from using any application to access dangerous domains that may host phishing scams, exploits, and other malicious content on the Internet. -Network protection expands the scope of [Windows Defender SmartScreen](../windows-defender-smartscreen/windows-defender-smartscreen-overview.md) to block all outbound HTTP(s) traffic that attempts to connect to low-reputation sources (based on the domain or hostname). +Network protection expands the scope of [Microsoft Defender SmartScreen](../microsoft-defender-smartscreen/microsoft-defender-smartscreen-overview.md) to block all outbound HTTP(s) traffic that attempts to connect to low-reputation sources (based on the domain or hostname). Network protection is supported beginning with Windows 10, version 1709. From 48212cb140611ea9058a7ca528799ecd0976db9e Mon Sep 17 00:00:00 2001 From: Thomas Raya Date: Thu, 23 Apr 2020 16:39:00 -0700 Subject: [PATCH 09/11] Update overview-of-threat-mitigations-in-windows-10.md --- .../overview-of-threat-mitigations-in-windows-10.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/windows/security/threat-protection/overview-of-threat-mitigations-in-windows-10.md b/windows/security/threat-protection/overview-of-threat-mitigations-in-windows-10.md index fe80c5c8a4..ee51de1614 100644 --- a/windows/security/threat-protection/overview-of-threat-mitigations-in-windows-10.md +++ b/windows/security/threat-protection/overview-of-threat-mitigations-in-windows-10.md @@ -86,7 +86,7 @@ Windows Defender SmartScreen notifies users if they click on reported phishing a For Windows 10, Microsoft improved SmartScreen (now called Windows Defender SmartScreen) protection capability by integrating its app reputation abilities into the operating system itself, which allows Windows Defender SmartScreen to check the reputation of files downloaded from the Internet and warn users when they’re about to run a high-risk downloaded file. The first time a user runs an app that originates from the Internet, Windows Defender SmartScreen checks the reputation of the application by using digital signatures and other factors against a service that Microsoft maintains. If the app lacks a reputation or is known to be malicious, Windows Defender SmartScreen warns the user or blocks execution entirely, depending on how the administrator has configured Microsoft Intune or Group Policy settings. -For more information, see [Windows Defender SmartScreen overview](windows-defender-smartscreen/windows-defender-smartscreen-overview.md). +For more information, see [Microsoft Defender SmartScreen overview](microsoft-defender-smartscreen/microsoft-defender-smartscreen-overview.md). ### Windows Defender Antivirus From b935b19f4f90c6bbe0ad6b13f23c41d5d3d2e12a Mon Sep 17 00:00:00 2001 From: Thomas Raya Date: Thu, 23 Apr 2020 16:39:41 -0700 Subject: [PATCH 10/11] Update detect-block-potentially-unwanted-apps-windows-defender-antivirus.md --- ...lock-potentially-unwanted-apps-windows-defender-antivirus.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/windows/security/threat-protection/windows-defender-antivirus/detect-block-potentially-unwanted-apps-windows-defender-antivirus.md b/windows/security/threat-protection/windows-defender-antivirus/detect-block-potentially-unwanted-apps-windows-defender-antivirus.md index 3fb436099a..91816a7033 100644 --- a/windows/security/threat-protection/windows-defender-antivirus/detect-block-potentially-unwanted-apps-windows-defender-antivirus.md +++ b/windows/security/threat-protection/windows-defender-antivirus/detect-block-potentially-unwanted-apps-windows-defender-antivirus.md @@ -41,7 +41,7 @@ Potentially unwanted applications can increase the risk of your network being in ### Microsoft Edge -The next major version of Microsoft Edge, which is Chromium-based, blocks potentially unwanted application downloads and associated resource URLs. This feature is provided via [Windows Defender SmartScreen](../windows-defender-smartscreen/windows-defender-smartscreen-overview.md). +The next major version of Microsoft Edge, which is Chromium-based, blocks potentially unwanted application downloads and associated resource URLs. This feature is provided via [Microsoft Defender SmartScreen](../microsoft-defender-smartscreen/microsoft-defender-smartscreen-overview.md). #### Enable PUA protection in Chromium-based Microsoft Edge From c0007727665b7166dd5290b9ff23d68c150dea1f Mon Sep 17 00:00:00 2001 From: Tina Burden Date: Fri, 24 Apr 2020 08:29:24 -0700 Subject: [PATCH 11/11] pencil edits --- .../shortdesc/microsoft-browser-extension-policy-shortdesc.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/browsers/edge/shortdesc/microsoft-browser-extension-policy-shortdesc.md b/browsers/edge/shortdesc/microsoft-browser-extension-policy-shortdesc.md index 8a7bd04455..35f4b5ac73 100644 --- a/browsers/edge/shortdesc/microsoft-browser-extension-policy-shortdesc.md +++ b/browsers/edge/shortdesc/microsoft-browser-extension-policy-shortdesc.md @@ -9,5 +9,5 @@ ms.prod: edge ms.topic: include --- -[Microsoft browser extension policy](https://docs.microsoft.com/legal/microsoft-edge/microsoft-browser-extension-policy: -This document describes the supported mechanisms for extending or modifying the behavior or user experience of Microsoft Edge and Internet Explorer or the content displayed by these browsers. Any technique not explicitly listed in this document is considered **unsupported**. +[Microsoft browser extension policy](https://docs.microsoft.com/legal/microsoft-edge/microsoft-browser-extension-policy): +This article describes the supported mechanisms for extending or modifying the behavior or user experience of Microsoft Edge and Internet Explorer, or the content these browsers display. Techniques that aren't explicitly listed in this article are considered to be **unsupported**.