From e02fc58f30e0d06f2448d096bc8137ba60a6194a Mon Sep 17 00:00:00 2001 From: Evan Miller Date: Tue, 21 Apr 2020 12:36:49 -0700 Subject: [PATCH 1/5] Adding catution on bluescreen and link Added the link to the new known issue on the page. --- devices/hololens/hololens-insider.md | 7 ++++++- 1 file changed, 6 insertions(+), 1 deletion(-) diff --git a/devices/hololens/hololens-insider.md b/devices/hololens/hololens-insider.md index c4d1cee1a2..69c24a4e08 100644 --- a/devices/hololens/hololens-insider.md +++ b/devices/hololens/hololens-insider.md @@ -11,7 +11,7 @@ ms.custom: - CSSTroubleshooting ms.localizationpriority: medium audience: ITPro -ms.date: 4/14/2020 +ms.date: 4/21/2020 ms.reviewer: manager: laurawi appliesto: @@ -34,6 +34,9 @@ Select **Confirm -> Restart Now** to finish up. After your device has rebooted, If you no longer want to receive Insider builds of Windows Holographic, you can opt out when your HoloLens is running a production build, or you can [recover your device](hololens-recovery.md) using the Advanced Recovery Companion to recover your device to a non-Insider version of Windows Holographic. +> ![CAUTION] +> There is a known issue in which users who un-enroll from Insider Preview builds after manually reinstalling a fresh preview build would experience a blue screen. Afterwards they must manually recover their device. For full details on if you would be impacted or not, please view more on this [Known Issue](https://docs.microsoft.com/hololens/hololens-known-issues?source=docs#blue-screen-is-shown-after-unenrolling-from-insider-preview-builds-on-a-device-reflashed-with-a-insider-build). + To verify that your HoloLens is running a production build: 1. Go to **Settings > System > About**, and find the build number. @@ -44,6 +47,8 @@ To opt out of Insider builds: 1. On a HoloLens running a production build, go to **Settings > Update & Security > Windows Insider Program**, and select **Stop Insider builds**. 1. Follow the instructions to opt out your device. + + ## Provide feedback and report issues Please use [the Feedback Hub app](hololens-feedback.md) on your HoloLens to provide feedback and report issues. Using Feedback Hub ensures that all necessary diagnostics information is included to help our engineers quickly debug and resolve the problem. Issues with the Chinese and Japanese version of HoloLens should be reported the same way. From 1c29747cd5f363bdcb35dae4ae8411df21da64be Mon Sep 17 00:00:00 2001 From: Evan Miller Date: Wed, 29 Apr 2020 09:12:32 -0700 Subject: [PATCH 2/5] Removing Layout from pre-installed @yannisle Removing based on your Issue posted in public repo. https://github.com/MicrosoftDocs/windows-itpro-docs/issues/6597 --- devices/hololens/hololens2-hardware.md | 1 - 1 file changed, 1 deletion(-) diff --git a/devices/hololens/hololens2-hardware.md b/devices/hololens/hololens2-hardware.md index ca62dbf852..f774eda6d6 100644 --- a/devices/hololens/hololens2-hardware.md +++ b/devices/hololens/hololens2-hardware.md @@ -123,7 +123,6 @@ In order to maintain/advance Internal Battery Charge Percentage while the device - Windows Holographic Operating System - Microsoft Edge - Dynamics 365 Remote Assist -- Dynamics 365 Layout - Dynamics 365 Guides - 3D Viewer - OneDrive for Business From 82937effaa757ec7ae1814125189b5514891fd73 Mon Sep 17 00:00:00 2001 From: Evan Miller Date: Tue, 5 May 2020 08:25:19 -0700 Subject: [PATCH 3/5] Offline apps + WCD This is a change for adding wording to the recovery page that helps customers understand that they can download multiple offline apps for Windows Store for business as well as providing aka.ms link for hl2 download. --- devices/hololens/hololens-recovery.md | 7 +++++++ 1 file changed, 7 insertions(+) diff --git a/devices/hololens/hololens-recovery.md b/devices/hololens/hololens-recovery.md index ffe2dd9653..8ef5f12b0a 100644 --- a/devices/hololens/hololens-recovery.md +++ b/devices/hololens/hololens-recovery.md @@ -123,6 +123,8 @@ The Advanced Recovery Companion is a new app in Microsoft Store restore the oper If an IT environment prevents the use of the Windows Store app or limits access to the retail store, IT administrators can make this app available through other ‘offline’ deployment paths. +- This process may also be used for other apps, as seen in step 2. This guide will focus on Advanced Recovery Companion, but my be modified for other offline apps. + This deployment path can be enabled with the following steps: 1. Go to the [Store For Business website](https://businessstore.microsoft.com) and sign-in with an Azure AD identity. 1. Go to **Manage – Settings**, and turn on **Show offline apps** under **Shopping experience** as described at https://businessstore.microsoft.com/manage/settings/shop @@ -138,6 +140,11 @@ This deployment path can be enabled with the following steps: ```console C:\WINDOWS\system32>dism /online /Add-ProvisionedAppxPackage /PackagePath:"C:\ARCoffline\Microsoft.AdvancedRecoveryCompanion_1.19050.1301.0_neutral_~_8wekyb3d8bbwe.appxbundle" /DependencyPackagePath:"C:\ARCoffline\Microsoft.VCLibs.140.00.UWPDesktop_14.0.27629.0_x86__8wekyb3d8bbwe.appx" /LicensePath:"C:\ARCoffline\Microsoft.AdvancedRecoveryCompanion_8wekyb3d8bbwe_f72ce112-dd2e-d771-8827-9cbcbf89f8b5.xml" /Region:all ``` +> [!NOTE] +> The version number in this code example may not match the currently avalible version. You may have also choosen a different download location than in the example given. Please make sure to make any changes as needed. + +> [!TIP] +> When planning to use Advanced Recovery Companion to install an ffu offline it may be useful to download your flashing image to be availible, here is the [current image for HoloLens 2](https://aka.ms/hololens2download). Other resources: - https://docs.microsoft.com/microsoft-store/distribute-offline-apps From bc0ad92268734164b1856abe2c42c8d4da466da4 Mon Sep 17 00:00:00 2001 From: Evan Miller Date: Tue, 5 May 2020 08:30:32 -0700 Subject: [PATCH 4/5] Offline note for WCD Added a note and links to ARC offline section. --- devices/hololens/hololens-provisioning.md | 2 ++ 1 file changed, 2 insertions(+) diff --git a/devices/hololens/hololens-provisioning.md b/devices/hololens/hololens-provisioning.md index 6484efeabd..197084ced1 100644 --- a/devices/hololens/hololens-provisioning.md +++ b/devices/hololens/hololens-provisioning.md @@ -64,6 +64,8 @@ Provisioning packages can include management instructions and policies, custom n 1. **Option 1:** [From Microsoft Store](https://www.microsoft.com/store/apps/9nblggh4tx22). This includes HoloLens 2 capabilities. 2. **Option 2:** [From the Windows Assessment and Deployment Kit (ADK) for Windows 10](https://developer.microsoft.com/windows/hardware/windows-assessment-deployment-kit). If you install Windows Configuration Designer from the Windows ADK, select **Configuration Designer** from the **Select the features you want to install** dialog box. This option does not include HoloLens 2 capabilities. +> [!NOTE] +> If you know you will be using an offline PC that needs access to Windows Configuration Designer please follow the offline app install [here](https://docs.microsoft.com/hololens/hololens-recovery#downloading-arc-without-using-the-app-store) for Advanced Recovery Companion but making Windows Confiugration Desinger your selection instead. ### 2. Create the provisioning package From bfe87001b0a57e80aeb5503e2a46690de4556136 Mon Sep 17 00:00:00 2001 From: Tina Burden Date: Tue, 5 May 2020 10:54:25 -0700 Subject: [PATCH 5/5] pencil edit --- devices/hololens/hololens-insider.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/devices/hololens/hololens-insider.md b/devices/hololens/hololens-insider.md index 69c24a4e08..5e42925360 100644 --- a/devices/hololens/hololens-insider.md +++ b/devices/hololens/hololens-insider.md @@ -34,7 +34,7 @@ Select **Confirm -> Restart Now** to finish up. After your device has rebooted, If you no longer want to receive Insider builds of Windows Holographic, you can opt out when your HoloLens is running a production build, or you can [recover your device](hololens-recovery.md) using the Advanced Recovery Companion to recover your device to a non-Insider version of Windows Holographic. -> ![CAUTION] +> [!CAUTION] > There is a known issue in which users who un-enroll from Insider Preview builds after manually reinstalling a fresh preview build would experience a blue screen. Afterwards they must manually recover their device. For full details on if you would be impacted or not, please view more on this [Known Issue](https://docs.microsoft.com/hololens/hololens-known-issues?source=docs#blue-screen-is-shown-after-unenrolling-from-insider-preview-builds-on-a-device-reflashed-with-a-insider-build). To verify that your HoloLens is running a production build: