From 9719a245a7fec2c5cfc7fb2eb3f3244308bcd858 Mon Sep 17 00:00:00 2001 From: Andre Della Monica Date: Mon, 6 Feb 2023 20:03:28 -0600 Subject: [PATCH 01/11] Doc updates to Feature and Quality updates --- ...autopatch-windows-feature-update-overview.md | 6 +++--- ...autopatch-windows-quality-update-overview.md | 17 ++++++++++++----- 2 files changed, 15 insertions(+), 8 deletions(-) diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md index b58aa2938f..5f3cf42951 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md @@ -1,7 +1,7 @@ --- title: Windows feature updates description: This article explains how Windows feature updates are managed in Autopatch -ms.date: 02/02/2023 +ms.date: 02/07/2023 ms.prod: windows-client ms.technology: itpro-updates ms.topic: conceptual @@ -88,7 +88,7 @@ Windows Autopatch provides a permanent pause of a Windows feature update deploym 8. If you're resuming an update, you can select one or more deployment rings. 9. Select **Okay**. -If you've paused an update, the specified release will have the **Customer Paused** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. +If you've paused an update, the specified release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite IT admin's pause. You must select **Resume** to resume the update. > [!NOTE] > The **Service Paused** status only applies to [Windows quality updates](../operate/windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release). Windows Autopatch doesn't pause Windows feature updates on your behalf. @@ -98,7 +98,7 @@ If you've paused an update, the specified release will have the **Customer Pause Windows Autopatch doesn’t support the rollback of Windows Feature updates. > [!CAUTION] -> It’s not recommended to use [Microsoft Intune’s capabilities](/mem/intune/protect/windows-10-update-rings#manage-your-windows-update-rings) to pause and rollback a Windows feature update. However, if you choose to pause, resume and/or roll back from Intune, Windows Autopatch is **not** responsible for any problems that arise from rolling back the Windows feature update. +> It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md). ## Contact support diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md index c8ab6062c6..2ed89e8d06 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md @@ -1,7 +1,7 @@ --- title: Windows quality updates description: This article explains how Windows quality updates are managed in Autopatch -ms.date: 12/15/2022 +ms.date: 02/07/2023 ms.prod: windows-client ms.technology: itpro-updates ms.topic: conceptual @@ -9,7 +9,7 @@ ms.localizationpriority: medium author: tiaraquan ms.author: tiaraquan manager: dougeby -msreviewer: hathind +msreviewer: andredm7 --- # Windows quality updates @@ -125,12 +125,19 @@ If Windows Autopatch detects a [significant issue with a release](../operate/win 8. If you're resuming an update, you can select one or more deployment rings. 9. Select **Okay**. -There are two statuses associated with paused quality updates, **Service Paused** and **Customer Paused**. +> [!CAUTION] +> It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md). + +There are three statuses associated with paused quality updates, **Service Paused**, **Customer Paused** and **Customer & Service pause**. | Status | Description | | ----- | ------ | -| Service Paused | If the Windows Autopatch service has paused an update, the release will have the **Service Paused** status. You must [submit a support request](windows-autopatch-support-request.md) to resume the update. | -| Customer Paused | If you've paused an update, the release will have the **Customer Paused** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. | +| Service Pause | If the Windows Autopatch service has paused an update, the release will have the **Service Pause** status. You must [submit a support request](windows-autopatch-support-request.md) to resume the update. | +| Customer Pause | If you've paused an update, the release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. | +| Customer & Service Pause | If you and Microsoft (Windows Autopatch service) have both paused an update, the release will have the **Customer & Service pause** status. If you plan on resuming an update deployment under this mixed state, you must first [submit a support request](windows-autopatch-support-request.md) for Windows Autopatch service engineers to resume the update deployment on your behalf, this will change your update deployment status to **Customer pause**, once this happens, you can resume the update deployment in Windows Autopatch Release management blade yourself. | + +> [!NOTE] +> The service-level pause of updates is driven by the various software update deployment-related signals Windows Autopatch receive from Windows Update for Business several other product groups within Microsoft. ## Remediating Ineligible and/or Not up to Date devices From 6050b7cd71e4802c908a12c71ecfa182c09563ea Mon Sep 17 00:00:00 2001 From: Tiara Quan <95256667+tiaraquan@users.noreply.github.com> Date: Mon, 6 Feb 2023 19:41:41 -0800 Subject: [PATCH 02/11] Update windows-autopatch-windows-feature-update-overview.md --- .../windows-autopatch-windows-feature-update-overview.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md index 5f3cf42951..0d53f7c783 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md @@ -91,14 +91,14 @@ Windows Autopatch provides a permanent pause of a Windows feature update deploym If you've paused an update, the specified release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite IT admin's pause. You must select **Resume** to resume the update. > [!NOTE] -> The **Service Paused** status only applies to [Windows quality updates](../operate/windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release). Windows Autopatch doesn't pause Windows feature updates on your behalf. +> The **Service Pause** status only applies to [Windows quality updates](../operate/windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release). Windows Autopatch doesn't pause Windows feature updates on your behalf. ## Rollback Windows Autopatch doesn’t support the rollback of Windows Feature updates. > [!CAUTION] -> It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md). +> It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](../operate/windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md). ## Contact support From 4735447f4381f2a9c62fe0cda6915f096e61a44f Mon Sep 17 00:00:00 2001 From: Tiara Quan <95256667+tiaraquan@users.noreply.github.com> Date: Mon, 6 Feb 2023 19:45:04 -0800 Subject: [PATCH 03/11] Update windows-autopatch-windows-quality-update-overview.md --- .../windows-autopatch-windows-quality-update-overview.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md index 2ed89e8d06..ee7cad09af 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md @@ -128,13 +128,13 @@ If Windows Autopatch detects a [significant issue with a release](../operate/win > [!CAUTION] > It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md). -There are three statuses associated with paused quality updates, **Service Paused**, **Customer Paused** and **Customer & Service pause**. +The three following statuses are associated with paused quality updates: | Status | Description | | ----- | ------ | -| Service Pause | If the Windows Autopatch service has paused an update, the release will have the **Service Pause** status. You must [submit a support request](windows-autopatch-support-request.md) to resume the update. | +| Service Pause | If the Windows Autopatch service has paused an update, the release will have the **Service Pause** status. You must [submit a support request](../operate/windows-autopatch-support-request.md) to resume the update. | | Customer Pause | If you've paused an update, the release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. | -| Customer & Service Pause | If you and Microsoft (Windows Autopatch service) have both paused an update, the release will have the **Customer & Service pause** status. If you plan on resuming an update deployment under this mixed state, you must first [submit a support request](windows-autopatch-support-request.md) for Windows Autopatch service engineers to resume the update deployment on your behalf, this will change your update deployment status to **Customer pause**, once this happens, you can resume the update deployment in Windows Autopatch Release management blade yourself. | +| Customer & Service Pause | If you and Windows Autopatch have both paused an update, the release will have the **Customer & Service Pause** status. If you plan on resuming an update deployment under this mixed state, you must first [submit a support request](../operate/windows-autopatch-support-request.md) for Windows Autopatch to resume the update deployment on your behalf. After approval, the update deployment status will change to **Customer Pause**. Once this happens, you can resume the update deployment in Windows Autopatch Release management blade. | > [!NOTE] > The service-level pause of updates is driven by the various software update deployment-related signals Windows Autopatch receive from Windows Update for Business several other product groups within Microsoft. From 3540e551d428c21eeed3cd59845043d6983cb727 Mon Sep 17 00:00:00 2001 From: Tiara Quan <95256667+tiaraquan@users.noreply.github.com> Date: Mon, 6 Feb 2023 19:45:37 -0800 Subject: [PATCH 04/11] Update windows-autopatch-windows-feature-update-overview.md --- .../windows-autopatch-windows-feature-update-overview.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md index 0d53f7c783..5289b2b06f 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md @@ -95,7 +95,7 @@ If you've paused an update, the specified release will have the **Customer Pause ## Rollback -Windows Autopatch doesn’t support the rollback of Windows Feature updates. +Windows Autopatch doesn’t support the rollback of Windows feature updates. > [!CAUTION] > It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](../operate/windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md). From dada47a33c1a22c74b66abc8995cfe8d1e562c4a Mon Sep 17 00:00:00 2001 From: Tiara Quan <95256667+tiaraquan@users.noreply.github.com> Date: Tue, 7 Feb 2023 06:49:19 -0800 Subject: [PATCH 05/11] Update windows-autopatch-windows-feature-update-overview.md --- .../windows-autopatch-windows-feature-update-overview.md | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md index 5289b2b06f..fb14accf70 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md @@ -73,6 +73,10 @@ Windows Autopatch provides a permanent pause of a Windows feature update deploym ## Pausing and resuming a release +> [!CAUTION] +> It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](../operate/windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md). + + > [!IMPORTANT] > Pausing or resuming an update can take up to eight hours to be applied to devices. Windows Autopatch uses Microsoft Intune as its management solution and that's the average frequency devices take to communicate back to Microsoft Intune with new instructions to pause, resume or rollback updates.

For more information, see [how long does it take for devices to get a policy, profile, or app after they are assigned from Microsoft Intune](/mem/intune/configuration/device-profile-troubleshoot#how-long-does-it-take-for-devices-to-get-a-policy-profile-or-app-after-they-are-assigned).

From bb140fa7c3411341ad07904d39f372992e9f7e8e Mon Sep 17 00:00:00 2001 From: Tiara Quan <95256667+tiaraquan@users.noreply.github.com> Date: Tue, 7 Feb 2023 06:50:04 -0800 Subject: [PATCH 06/11] Update windows-autopatch-windows-feature-update-overview.md --- .../operate/windows-autopatch-windows-feature-update-overview.md | 1 - 1 file changed, 1 deletion(-) diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md index fb14accf70..7425935a04 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-feature-update-overview.md @@ -76,7 +76,6 @@ Windows Autopatch provides a permanent pause of a Windows feature update deploym > [!CAUTION] > It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](../operate/windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md). - > [!IMPORTANT] > Pausing or resuming an update can take up to eight hours to be applied to devices. Windows Autopatch uses Microsoft Intune as its management solution and that's the average frequency devices take to communicate back to Microsoft Intune with new instructions to pause, resume or rollback updates.

For more information, see [how long does it take for devices to get a policy, profile, or app after they are assigned from Microsoft Intune](/mem/intune/configuration/device-profile-troubleshoot#how-long-does-it-take-for-devices-to-get-a-policy-profile-or-app-after-they-are-assigned).

From ba077c67462cb50bb07b6ce8cb8e5522cec934fa Mon Sep 17 00:00:00 2001 From: Tiara Quan <95256667+tiaraquan@users.noreply.github.com> Date: Tue, 7 Feb 2023 07:03:49 -0800 Subject: [PATCH 07/11] Update windows-autopatch-windows-quality-update-overview.md --- .../windows-autopatch-windows-quality-update-overview.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md index ee7cad09af..f585127b25 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md @@ -108,6 +108,9 @@ Windows Autopatch schedules and deploys required Out of Band (OOB) updates relea ### Pausing and resuming a release +> [!CAUTION] +> It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md). + If Windows Autopatch detects a [significant issue with a release](../operate/windows-autopatch-windows-quality-update-signals.md), we may decide to pause that release. > [!IMPORTANT] @@ -125,9 +128,6 @@ If Windows Autopatch detects a [significant issue with a release](../operate/win 8. If you're resuming an update, you can select one or more deployment rings. 9. Select **Okay**. -> [!CAUTION] -> It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md). - The three following statuses are associated with paused quality updates: | Status | Description | From 13f46a695fda77ee3e10c66b6425571f379d2d4f Mon Sep 17 00:00:00 2001 From: Tiara Quan <95256667+tiaraquan@users.noreply.github.com> Date: Tue, 7 Feb 2023 08:16:34 -0800 Subject: [PATCH 08/11] Update windows-autopatch-windows-quality-update-overview.md --- .../windows-autopatch-windows-quality-update-overview.md | 5 +---- 1 file changed, 1 insertion(+), 4 deletions(-) diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md index f585127b25..d0f0148818 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md @@ -111,7 +111,7 @@ Windows Autopatch schedules and deploys required Out of Band (OOB) updates relea > [!CAUTION] > It's only recommended to use Windows Autopatch's end-user experience to pause and resume [Windows quality](windows-autopatch-windows-quality-update-overview.md#pausing-and-resuming-a-release) and [Windows feature updates](#pausing-and-resuming-a-release). If you need assistance with pausing and resuming updates, please [submit a support request](../operate/windows-autopatch-support-request.md). -If Windows Autopatch detects a [significant issue with a release](../operate/windows-autopatch-windows-quality-update-signals.md), we may decide to pause that release. +The service-level pause of updates is driven by the various software update deployment-related signals Windows Autopatch receive from Windows Update for Business several other product groups within Microsoft. If Windows Autopatch detects a [significant issue with a release](../operate/windows-autopatch-windows-quality-update-signals.md), we may decide to pause that release. > [!IMPORTANT] > Pausing or resuming an update can take up to eight hours to be applied to devices. Windows Autopatch uses Microsoft Intune as its management solution and that's the average frequency devices take to communicate back to Microsoft Intune with new instructions to pause, resume or rollback updates.

For more information, see [how long does it take for devices to get a policy, profile, or app after they are assigned from Microsoft Intune](/mem/intune/configuration/device-profile-troubleshoot#how-long-does-it-take-for-devices-to-get-a-policy-profile-or-app-after-they-are-assigned).

@@ -136,9 +136,6 @@ The three following statuses are associated with paused quality updates: | Customer Pause | If you've paused an update, the release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. | | Customer & Service Pause | If you and Windows Autopatch have both paused an update, the release will have the **Customer & Service Pause** status. If you plan on resuming an update deployment under this mixed state, you must first [submit a support request](../operate/windows-autopatch-support-request.md) for Windows Autopatch to resume the update deployment on your behalf. After approval, the update deployment status will change to **Customer Pause**. Once this happens, you can resume the update deployment in Windows Autopatch Release management blade. | -> [!NOTE] -> The service-level pause of updates is driven by the various software update deployment-related signals Windows Autopatch receive from Windows Update for Business several other product groups within Microsoft. - ## Remediating Ineligible and/or Not up to Date devices To ensure your devices receive Windows quality updates, Windows Autopatch provides information on how you can remediate [Ineligible Devices (Customer Actions)](../operate/windows-autopatch-windows-quality-update-reports-overview.md#ineligible-devices-customer-action). In addition, the Windows Autopatch service may remediate [Not up to Date devices](../operate/windows-autopatch-windows-quality-update-reports-overview.md#not-up-to-date-microsoft-action) to bring them back into compliance. From ccdf23dececf81ea2f04491a26bfbf44204be7e2 Mon Sep 17 00:00:00 2001 From: Tiara Quan <95256667+tiaraquan@users.noreply.github.com> Date: Tue, 7 Feb 2023 11:09:39 -0800 Subject: [PATCH 09/11] Update windows-autopatch-windows-quality-update-overview.md --- .../windows-autopatch-windows-quality-update-overview.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md index d0f0148818..5c89498b75 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md @@ -134,7 +134,7 @@ The three following statuses are associated with paused quality updates: | ----- | ------ | | Service Pause | If the Windows Autopatch service has paused an update, the release will have the **Service Pause** status. You must [submit a support request](../operate/windows-autopatch-support-request.md) to resume the update. | | Customer Pause | If you've paused an update, the release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. | -| Customer & Service Pause | If you and Windows Autopatch have both paused an update, the release will have the **Customer & Service Pause** status. If you plan on resuming an update deployment under this mixed state, you must first [submit a support request](../operate/windows-autopatch-support-request.md) for Windows Autopatch to resume the update deployment on your behalf. After approval, the update deployment status will change to **Customer Pause**. Once this happens, you can resume the update deployment in Windows Autopatch Release management blade. | +| Customer & Service Pause | If you and Windows Autopatch have both paused an update, the release will have the Customer & Service Pause status. If you resume the update, and the Service Pause status still remains, you must [submit a support request](../operate/windows-autopatch-support-request.md) for Windows Autopatch to resume the update deployment on your behalf. | ## Remediating Ineligible and/or Not up to Date devices From 974834f1de9ee341caa655285cc0290b84232e35 Mon Sep 17 00:00:00 2001 From: Tiara Quan <95256667+tiaraquan@users.noreply.github.com> Date: Tue, 7 Feb 2023 11:19:13 -0800 Subject: [PATCH 10/11] Update windows-autopatch-windows-quality-update-overview.md --- .../windows-autopatch-windows-quality-update-overview.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md index 5c89498b75..0651acb3f9 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md @@ -134,7 +134,7 @@ The three following statuses are associated with paused quality updates: | ----- | ------ | | Service Pause | If the Windows Autopatch service has paused an update, the release will have the **Service Pause** status. You must [submit a support request](../operate/windows-autopatch-support-request.md) to resume the update. | | Customer Pause | If you've paused an update, the release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. | -| Customer & Service Pause | If you and Windows Autopatch have both paused an update, the release will have the Customer & Service Pause status. If you resume the update, and the Service Pause status still remains, you must [submit a support request](../operate/windows-autopatch-support-request.md) for Windows Autopatch to resume the update deployment on your behalf. | +| Customer & Service Pause | If you and Windows Autopatch have both paused an update, the release will have the **Customer & Service Pause** status. If you resume the update, and the **Service Pause** status still remains, you must [submit a support request](../operate/windows-autopatch-support-request.md) for Windows Autopatch to resume the update deployment on your behalf. | ## Remediating Ineligible and/or Not up to Date devices From 09b3ec450ac84e2166805231457053254f432da4 Mon Sep 17 00:00:00 2001 From: Tiara Quan <95256667+tiaraquan@users.noreply.github.com> Date: Tue, 7 Feb 2023 11:46:39 -0800 Subject: [PATCH 11/11] Update windows-autopatch-windows-quality-update-overview.md --- .../windows-autopatch-windows-quality-update-overview.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md index 0651acb3f9..107c863015 100644 --- a/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md +++ b/windows/deployment/windows-autopatch/operate/windows-autopatch-windows-quality-update-overview.md @@ -133,7 +133,7 @@ The three following statuses are associated with paused quality updates: | Status | Description | | ----- | ------ | | Service Pause | If the Windows Autopatch service has paused an update, the release will have the **Service Pause** status. You must [submit a support request](../operate/windows-autopatch-support-request.md) to resume the update. | -| Customer Pause | If you've paused an update, the release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite a customer-initiated pause. You must select **Resume** to resume the update. | +| Customer Pause | If you've paused an update, the release will have the **Customer Pause** status. The Windows Autopatch service can't overwrite an IT admin's pause. You must select **Resume** to resume the update. | | Customer & Service Pause | If you and Windows Autopatch have both paused an update, the release will have the **Customer & Service Pause** status. If you resume the update, and the **Service Pause** status still remains, you must [submit a support request](../operate/windows-autopatch-support-request.md) for Windows Autopatch to resume the update deployment on your behalf. | ## Remediating Ineligible and/or Not up to Date devices