diff --git a/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-diagnostic-logging b/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-diagnostic-logging new file mode 100644 index 0000000000..d2ccd7fac2 --- /dev/null +++ b/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-diagnostic-logging @@ -0,0 +1,64 @@ +--- +title: Collecting diagnostic information from Microsoft Defender ATP for Mac +description: Describes how to collect diagnostic information from Microsoft Defender ATP for Mac. +keywords: microsoft, defender, atp, mac, installation, deploy, intune, jamf, macos, mojave, high sierra, sierra +search.product: eADQiWindows 10XVcnh +search.appverid: #met150 +ms.prod: #w10 +ms.mktglfcycl: #deploy +ms.sitesec: library +ms.pagetype: security +ms.author: v-maave +author: martyav +ms.localizationpriority: #medium +manager: dansimp +audience: ITPro +ms.collection: M365-security-compliance +ms.topic: conceptual +--- + +# Collecting diagnostic information + +**Applies to:** + +[Windows Defender Advanced Threat Protection (Windows Defender ATP) for Mac](https://go.microsoft.com/fwlink/p/?linkid=???To-Add???) + +>[!IMPORTANT] +>Some information relates to prereleased product which may be substantially modified before it's commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here. + +If you can reproduce a problem, please increase the logging level, run the system for some time, and restore the logging level to the default. + +1) Increase logging level: + +```bash + mavel-mojave:~ testuser$ mdatp log-level --verbose + Creating connection to daemon + Connection established + Operation succeeded +``` + +2) Reproduce the problem + +3) Run `mdatp --diagnostic` to backup Defender ATP's logs. The command will print out location with generated zip file. + + ```bash + mavel-mojave:~ testuser$ mdatp --diagnostic + Creating connection to daemon + Connection established + "/Library/Application Support/Microsoft/Defender/wdavdiag/d85e7032-adf8-434a-95aa-ad1d450b9a2f.zip" + ``` + +4) Restore logging level: + + ```bash + mavel-mojave:~ testuser$ mdatp log-level --info + Creating connection to daemon + Connection established + Operation succeeded + ``` + +## Installation issues + +If an error occurs during installation, the installer will only report a general failure. + +The detailed log will be saved to /Library/Logs/Microsoft/wdav.install.log. If you experience issues during installation, send us this file so we can help diagnose the cause. \ No newline at end of file diff --git a/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-diagnostic-logging.md b/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-diagnostic-logging.md new file mode 100644 index 0000000000..e69de29bb2