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Merge pull request #2019 from CoveMiner/surface-2s-update-vjokai

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Surface 2s update vjokai
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Tina Burden
2020-02-14 08:51:50 -08:00
committed by GitHub
parent 64abfb29cf 5571c2ddfe
commit 685a88d01c
2 changed files with 13 additions and 1 deletions
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2
devices/surface-hub/surface-hub-2s-recover-reset.md
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@ -23,8 +23,10 @@ To begin, sign in to Surface Hub 2S with admin credentials, open the **Settings*
1. To reset the device, select **Get Started**.
2. When the **Ready to reset this device** window appears, select **Reset**.
>[!NOTE]
>Surface Hub 2S reinstalls the operating system from the recovery partition. This may take up to one hour to complete.
3. To reconfigure the device, run the first-time Setup program.
4. If you manage the device using Microsoft Intune or another mobile device management solution, retire and delete the previous record, and then re-enroll the new device. For more information, see [Remove devices by using wipe, retire, or manually unenrolling the device](https://docs.microsoft.com/intune/devices-wipe).

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devices/surface/windows-autopilot-and-surface-devices.md
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@ -13,7 +13,7 @@ ms.author: dansimp
ms.topic: article
ms.localizationpriority: medium
ms.audience: itpro
ms.date: 02/06/2020
ms.date: 02/13/2020
---
# Windows Autopilot and Surface devices
@ -25,15 +25,24 @@ Windows Autopilot-registered devices are identified over the Internet at first s
You can register Surface devices at the time of purchase from a Surface partner that's enabled for Windows Autopilot. These partners can ship new devices directly to your users. The devices will be automatically enrolled and configured when they are first turned on. This process eliminates reimaging during deployment, which lets you implement new, agile methods of device management and distribution.
## Modern management
Autopilot is the recommended deployment option for Surface devices, including Surface Pro 7, Surface Laptop 3, and Surface Pro X, which is specifically designed for deployment through Autopilot.
It's best to enroll your Surface devices with the help of a Microsoft Cloud Solution Provider. This step allows you to manage UEFI firmware settings on Surface directly from Intune. It eliminates the need to physically touch devices for certificate management. See [Intune management of Surface UEFI settings](surface-manage-dfci-guide.md) for details.
## Windows version considerations
Broad deployment of Surface devices through Windows Autopilot, including enrollment by Surface partners at the time of purchase, requires Windows 10 Version 1709 (Fall Creators Update) or later.
These Windows versions support a 4,000-byte (4k) hash value that uniquely identifies devices for Windows Autopilot, which is necessary for deployments at scale. All new Surface devices, including Surface Pro 7, Surface Pro X, and Surface Laptop 3, ship with Windows 10 Version 1903 or later.
## Exchange experience on Surface devices in need of repair or replacement
Microsoft automatically checks every Surface for Autopilot enrollment and will deregister the device from the customer’s tenant. Microsoft ensures the replacement device is enrolled into Windows Autopilot once a replacement is shipped back to the customer. This service is available on all device exchange service orders directly with Microsoft.
> [!NOTE]
> When customers use a Partner to return devices, the Partner is responsible for managing the exchange process including deregistering and enrolling devices into Windows Autopilot.
## Surface partners enabled for Windows Autopilot
Select Surface partners can enroll Surface devices in Windows Autopilot for you at the time of purchase. They can also ship enrolled devices directly to your users. The devices can be configured entirely through a zero-touch process by using Windows Autopilot, Azure AD, and mobile device management.
@ -53,6 +62,7 @@ Surface partners that are enabled for Windows Autopilot include:
- [Techdata](https://www.techdata.com/)
## Learn more
For more information about Windows Autopilot, see:
- [Overview of Windows Autopilot](https://docs.microsoft.com/windows/deployment/windows-autopilot/windows-10-autopilot)
- [Windows Autopilot requirements](https://docs.microsoft.com/windows/deployment/windows-autopilot/windows-autopilot-requirements)