diff --git a/windows/deployment/update/windows-analytics-FAQ-troubleshooting.md b/windows/deployment/update/windows-analytics-FAQ-troubleshooting.md index a6c6ab8647..ac9b497002 100644 --- a/windows/deployment/update/windows-analytics-FAQ-troubleshooting.md +++ b/windows/deployment/update/windows-analytics-FAQ-troubleshooting.md @@ -8,7 +8,7 @@ ms.sitesec: library ms.pagetype: deploy author: jaimeo ms.author: jaimeo -ms.date: 03/07/2018 +ms.date: 03/09/2018 --- # Frequently asked questions and troubleshooting Windows Analytics @@ -19,7 +19,18 @@ This topic compiles the most common issues encountered with configuring and usin If you've followed the steps in the [Windows Analytics](windows-analytics-get-started.md) topic and are still encountering problems, you might find the solution here. -Devices not showing up(#Devices not showing up) +Devices not showing up(#Devices-not-showing-up) + +Device Health data not appearing(#Device-Health-data-not-appearing) + +Upgrade Readiness reports outdated updates(#Upgrade-Readiness-reports-outdated-updates) + +Upgrade Readiness reports incomplete inventory(#Upgrade-Readiness-reports-incomplete-inventory) + +Upgrade Readiness doesn't show app inventory data on some devices(#Upgrade-Readiness-doesn't-show-app-inventory-data-on-some-devices) + +Upgrade Readiness doesn't show IE site discovery data from some devices(#Upgrade-Readiness-doesn't-show-IE-site-discovery-data-from-some-devices) + ### Devices not showing up @@ -30,7 +41,7 @@ Even though devices can take 2-3 days after enrollment to show up due to latency If devices are not showing up as expected, find a representative device and rerun the latest Upgrade Readiness deployment script (TODO - merge topic form here - but clarify the last step of "contact support" should only be done if all other tshooting steps in this topic don't work). [MERGE WHAT EXACTLY FROM WHERE?] - In the collected logs, the filename with a GUID has clear text that can be read to uncover common issues, so it's worth checking these logs prior to opening a support ticket. -- If you think the issue might be related a network proxy, check the endpoint connectivity[INTERNAL LINK]. Also see [Understanding connectivity scenarios and the deployment script](https://blogs.technet.microsoft.com/upgradeanalytics/2017/03/10/understanding-connectivity-scenarios-and-the-deployment-script/) on the Windows Analytics blog. [WHY IS THAT BLOG POST LISTING DIFFERENT ENDPOINTS THAN WE ARE DOCUMENTING?] +- If you think the issue might be related a network proxy, check the endpoint connectivity(#Endpoint-connectivity). Also see [Understanding connectivity scenarios and the deployment script](https://blogs.technet.microsoft.com/upgradeanalytics/2017/03/10/understanding-connectivity-scenarios-and-the-deployment-script/) on the Windows Analytics blog. [WHY IS THAT BLOG POST LISTING DIFFERENT ENDPOINTS THAN WE ARE DOCUMENTING?] ### Device Health data not appearing