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greg-lindsay
2020-10-07 15:53:11 -07:00
parent eb8290ee4e
commit 6975196370

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@ -38,7 +38,7 @@ The Microsoft Virtual Agent provided by [Microsoft Support](https://support.micr
<li>Check the system drive for errors and attempt repairs. <a href="#repair-the-system-drive" data-raw-source="[More information](#repair-the-system-drive)">More information</a>.</li>
<li>Run the Windows Update troubleshooter. <a href="#windows-update-troubleshooter" data-raw-source="[More information](#windows-update-troubleshooter)">More information</a>.</li>
<li>Attempt to restore and repair system files. <a href="#repair-system-files" data-raw-source="[More information](#repair-system-files)">More information</a>.</li>
<li>Check for unsigned drivers and update or remove them. <a href="#repair-system-files" data-raw-source="[More information](#remove-unsigned-drivers)">More information</a>.</li>
<li>Check for unsigned drivers and update or remove them. <a href="#remove-unsigned-drivers" data-raw-source="[More information](#remove-unsigned-drivers)">More information</a>.</li>
<li>Update Windows so that all available recommended updates are installed, and ensure the computer is rebooted if this is necessary to complete installation of an update. <a href="#update-windows" data-raw-source="[More information](#update-windows)">More information</a>.</li>
<li>Temporarily uninstall non-Microsoft antivirus software.
<a href="#uninstall-non-microsoft-antivirus-software" data-raw-source="[More information](#uninstall-non-microsoft-antivirus-software)">More information</a>.</li>
@ -193,7 +193,7 @@ To use sigcheck:
C:\Sigcheck>Driverquery /v > C:\sigcheck\drivers.txt
```
7. Open the drivers.txt file and locate the problem driver that was reported by sigverif in the procedure above. Copy the path to the driver.
7. Open the drivers.txt file and locate the problem driver that was reported by sigverif in the [procedure above](#remove-unsigned-drivers). Copy the path to the driver.
8. To check the driver, type **sigcheck64 -u -e \<driver path\>** and press ENTER. See the following example:
```