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updates
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@ -29,14 +29,14 @@ ms.date: 09/05/2017
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You can review event IDs in the [Event Viewer](https://msdn.microsoft.com/library/aa745633(v=bts.10).aspx) on individual endpoints.
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You can review event IDs in the [Event Viewer](https://msdn.microsoft.com/library/aa745633(v=bts.10).aspx) on individual endpoints.
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For example, if endpoints are not appearing in the **Machines list** list, you might need to look for event IDs on the endpoints. You can then use this table to determine further troubleshooting steps.
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For example, if endpoints are not appearing in the **Machines list**, you might need to look for event IDs on the endpoints. You can then use this table to determine further troubleshooting steps.
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> [!NOTE]
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> [!NOTE]
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> It can take several days for endpoints to begin reporting to the Windows Defender ATP service.
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> It can take several days for endpoints to begin reporting to the Windows Defender ATP service.
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**Open Event Viewer and find the Windows Defender ATP service event log:**
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**Open Event Viewer and find the Windows Defender ATP service event log:**
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1. Click **Start**, type **Event Viewer**, and press **Enter**.
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1. Click **Start** on the Windows menu, type **Event Viewer**, and press **Enter**.
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2. In the log list, under **Log Summary**, scroll until you see **Microsoft-Windows-SENSE/Operational**. Double-click the item to
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2. In the log list, under **Log Summary**, scroll until you see **Microsoft-Windows-SENSE/Operational**. Double-click the item to
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open the log.
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open the log.
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@ -30,7 +30,7 @@ Enterprise security teams can use the Windows Defender ATP portal to monitor and
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You can use the [Windows Defender ATP portal](https://securitycenter.windows.com/) to:
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You can use the [Windows Defender ATP portal](https://securitycenter.windows.com/) to:
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- View, sort, and triage alerts from your endpoints
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- View, sort, and triage alerts from your endpoints
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- Search for more information on observed indicators such as files and IP Addresses
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- Search for more information on observed indicators such as files and IP Addresses
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- Change Windows Defender ATP settings, including time zone and licensing information.
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- Change Windows Defender ATP settings, including time zone and review licensing information.
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## Windows Defender ATP portal
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## Windows Defender ATP portal
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When you open the portal, you’ll see the main areas of the application:
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When you open the portal, you’ll see the main areas of the application:
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@ -54,7 +54,7 @@ Area | Description
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**Alerts queue** | Enables you to view separate queues of new, in progress, resolved alerts, alerts assigned to you, and suppression rules.
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**Alerts queue** | Enables you to view separate queues of new, in progress, resolved alerts, alerts assigned to you, and suppression rules.
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**Machines list** | Displays the list of machines that are onboarded to Windows Defender ATP, some information about them, and the corresponding number of alerts.
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**Machines list** | Displays the list of machines that are onboarded to Windows Defender ATP, some information about them, and the corresponding number of alerts.
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**Service health** | Provides information on the current status of the Window Defender ATP service. You'll be able to verify that the service health is healthy or if there are current issues.
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**Service health** | Provides information on the current status of the Window Defender ATP service. You'll be able to verify that the service health is healthy or if there are current issues.
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**Preferences setup** | Shows the settings you selected during onboarding and lets you update your industry preferences and retention policy period. You can also set email notifications, activate the preview experience, and enable or turn off advanced features.
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**Preferences setup** | Shows the settings you selected during onboarding and lets you update your industry preferences and retention policy period. You can also set email notifications, activate the preview experience, enable or turn off advanced features, and build Power BI reports.
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**Endpoint management** | Allows you to download the onboarding configuration package. It provides access to endpoint offboarding.
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**Endpoint management** | Allows you to download the onboarding configuration package. It provides access to endpoint offboarding.
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(3) Main portal| Main area where you will see the different views such as the Dashboards, Alerts queue, and Machines list.
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(3) Main portal| Main area where you will see the different views such as the Dashboards, Alerts queue, and Machines list.
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@ -1,7 +1,7 @@
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---
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---
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title: Check the Windows Defender ATP service health
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title: Check the Windows Defender ATP service health
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description: Check Windows Defender ATP service health, see if the service is experiencing issues and review previous issues that have been resolved.
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description: Check Windows Defender ATP service health, see if the service is experiencing issues and review previous issues that have been resolved.
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keywords: dashboard, service, issues, service health, current issues, status history, summary of impact, preliminary root cause, resolution, resolution time, expected resolution time
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keywords: dashboard, service, issues, service health, current status, status history, summary of impact, preliminary root cause, resolution, resolution time, expected resolution time
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search.product: eADQiWindows 10XVcnh
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search.product: eADQiWindows 10XVcnh
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ms.prod: w10
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ms.prod: w10
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ms.mktglfcycl: deploy
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ms.mktglfcycl: deploy
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@ -33,11 +33,11 @@ You can view details on the service health by clicking the tile from the **Secur
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The **Service health** details page has the following tabs:
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The **Service health** details page has the following tabs:
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- **Current issues**
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- **Current status**
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- **Status history**
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- **Status history**
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## Current issues
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## Current status
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The **Current issues** tab shows the current state of the Windows Defender ATP service. When the service is running smoothly a healthy service health is shown. If there are issues seen, the following service details are shown to help you gain better insight about the issue:
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The **Current status** tab shows the current state of the Windows Defender ATP service. When the service is running smoothly a healthy service health is shown. If there are issues seen, the following service details are shown to help you gain better insight about the issue:
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- Date and time for when the issue was detected
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- Date and time for when the issue was detected
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- A short description of the issue
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- A short description of the issue
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