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Tweaks.

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tiaraquan
2022-12-09 11:20:54 -08:00
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windows/deployment/windows-autopatch/overview/windows-autopatch-roles-responsibilities.md
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--- ---
title: Roles and responsibilities title: Roles and responsibilities
description: This article describes the roles and responsibilities provided by Windows Autopatch and what the customer must do description: This article describes the roles and responsibilities provided by Windows Autopatch and what the customer must do
ms.date: 12/19/2022 ms.date: 12/09/2022
ms.prod: windows-client ms.prod: windows-client
ms.technology: itpro-updates ms.technology: itpro-updates
ms.topic: conceptual ms.topic: conceptual
@ -14,11 +14,11 @@ msreviewer: hathind
# Roles and responsibilities # Roles and responsibilities
This article outlines the your and Windows Autopatch's responsibilities when: This article outlines your and Windows Autopatch's responsibilities when:
- [Preparing to enroll into Windows Autopatch](#prepare) - [Preparing to enroll into the Windows Autopatch service](#prepare)
- [Deploying the service](#deploy) - [Deploying the service](#deploy)
- [Operating with the Windows Autopatch service](#operate) - [Operating with the service](#operate)
## Prepare ## Prepare
@ -43,12 +43,12 @@ This article outlines the your and Windows Autopatch's responsibilities when:
| [Maintain customer configuration to align with the Windows Autopatch service configuration](../operate/windows-autopatch-maintain-environment.md) | :heavy_check_mark: | :x: | | [Maintain customer configuration to align with the Windows Autopatch service configuration](../operate/windows-autopatch-maintain-environment.md) | :heavy_check_mark: | :x: |
| Resolve any conflicting and [unsupported Windows update](../references/windows-autopatch-wqu-unsupported-policies.md) and [Microsoft 365 policies](../references/windows-autopatch-microsoft-365-policies.md) | :heavy_check_mark: | :x: | | Resolve any conflicting and [unsupported Windows update](../references/windows-autopatch-wqu-unsupported-policies.md) and [Microsoft 365 policies](../references/windows-autopatch-microsoft-365-policies.md) | :heavy_check_mark: | :x: |
| [Register devices/add devices to the Windows Autopatch Device Registration group](../deploy/windows-autopatch-register-devices.md#steps-to-register-devices) | :heavy_check_mark: | :x: | | [Register devices/add devices to the Windows Autopatch Device Registration group](../deploy/windows-autopatch-register-devices.md#steps-to-register-devices) | :heavy_check_mark: | :x: |
| [Automatically assign devices to First, Fast & Broad rings at device registration](../operate/windows-autopatch-update-management.md#deployment-ring-calculation-logic) | :x: | :heavy_check_mark: | | [Automatically assign devices to First, Fast & Broad deployment rings at device registration](../operate/windows-autopatch-update-management.md#deployment-ring-calculation-logic) | :x: | :heavy_check_mark: |
| [Manually override device assignments to First, Fast & Broad rings](../operate/windows-autopatch-update-management.md#moving-devices-in-between-deployment-rings) | :heavy_check_mark: | :x: | | [Manually override device assignments to First, Fast & Broad deployment rings](../operate/windows-autopatch-update-management.md#moving-devices-in-between-deployment-rings) | :heavy_check_mark: | :x: |
| [Run on-going post-registration device readiness checks](../deploy/windows-autopatch-post-reg-readiness-checks.md) | :x: | :heavy_check_mark: | | [Run on-going post-registration device readiness checks](../deploy/windows-autopatch-post-reg-readiness-checks.md) | :x: | :heavy_check_mark: |
| [Remediate devices displayed in the **Not ready** tab](../deploy/windows-autopatch-post-reg-readiness-checks.md#about-the-three-tabs-in-the-devices-blade) | :heavy_check_mark: | :x: | | [Remediate devices displayed in the **Not ready** tab](../deploy/windows-autopatch-post-reg-readiness-checks.md#about-the-three-tabs-in-the-devices-blade) | :heavy_check_mark: | :x: |
| [Remediate devices displayed in the **Not registered** tab](../deploy/windows-autopatch-post-reg-readiness-checks.md#about-the-three-tabs-in-the-devices-blade) | :heavy_check_mark: | :x: | | [Remediate devices displayed in the **Not registered** tab](../deploy/windows-autopatch-post-reg-readiness-checks.md#about-the-three-tabs-in-the-devices-blade) | :heavy_check_mark: | :x: |
| [Populate Test ring membership](../operate/windows-autopatch-update-management.md#deployment-ring-calculation-logic) | :heavy_check_mark: | :x: | | [Populate the Test deployment ring membership](../operate/windows-autopatch-update-management.md#deployment-ring-calculation-logic) | :heavy_check_mark: | :x: |
| [Ensure devices are only present in one deployment ring](../operate/windows-autopatch-update-management.md#automated-deployment-ring-remediation-functions) | :x: | :heavy_check_mark: | | [Ensure devices are only present in one deployment ring](../operate/windows-autopatch-update-management.md#automated-deployment-ring-remediation-functions) | :x: | :heavy_check_mark: |
| Communicate to end-users, help desk and stakeholders | :heavy_check_mark: | :x: | | Communicate to end-users, help desk and stakeholders | :heavy_check_mark: | :x: |
@ -57,7 +57,7 @@ This article outlines the your and Windows Autopatch's responsibilities when:
| Task | Your responsibility | Windows Autopatch | | Task | Your responsibility | Windows Autopatch |
| ----- | :-----: | :-----: | | ----- | :-----: | :-----: |
| [Maintain contacts in the Microsoft Endpoint Manager admin center](../deploy/windows-autopatch-admin-contacts.md) | :heavy_check_mark: | :x: | | [Maintain contacts in the Microsoft Endpoint Manager admin center](../deploy/windows-autopatch-admin-contacts.md) | :heavy_check_mark: | :x: |
| [Maintain Test group membership](../operate/windows-autopatch-update-management.md#deployment-ring-calculation-logic) | :heavy_check_mark: | :x: | | [Maintain the Test deployment ring membership](../operate/windows-autopatch-update-management.md#deployment-ring-calculation-logic) | :heavy_check_mark: | :x: |
| [Evaluate updates](../operate/windows-autopatch-wqu-signals.md) | :x: | :heavy_check_mark: | | [Evaluate updates](../operate/windows-autopatch-wqu-signals.md) | :x: | :heavy_check_mark: |
| [Define and implement release schedule](../operate/windows-autopatch-wqu-overview.md) | :x: | :heavy_check_mark: | | [Define and implement release schedule](../operate/windows-autopatch-wqu-overview.md) | :x: | :heavy_check_mark: |
| Release updates (as scheduled)<ul><li>[Windows quality updates](../operate/windows-autopatch-wqu-overview.md#windows-quality-update-releases)</li><li>[Microsoft 365 Apps for enterprise](../operate/windows-autopatch-microsoft-365-apps-enterprise.md#update-release-schedule)</li><li>[Microsoft Edge](../operate/windows-autopatch-edge.md#update-release-schedule)</li><li>[Microsoft Teams](../operate/windows-autopatch-teams.md#update-release-schedule)</li><ul>| :x: | :heavy_check_mark: | | Release updates (as scheduled)<ul><li>[Windows quality updates](../operate/windows-autopatch-wqu-overview.md#windows-quality-update-releases)</li><li>[Microsoft 365 Apps for enterprise](../operate/windows-autopatch-microsoft-365-apps-enterprise.md#update-release-schedule)</li><li>[Microsoft Edge](../operate/windows-autopatch-edge.md#update-release-schedule)</li><li>[Microsoft Teams](../operate/windows-autopatch-teams.md#update-release-schedule)</li><ul>| :x: | :heavy_check_mark: |
@ -66,7 +66,7 @@ This article outlines the your and Windows Autopatch's responsibilities when:
| Monitor [Windows quality](../operate/windows-autopatch-wqu-overview.md) or [feature updates](../operate/windows-autopatch-fu-overview.md) through the release cycle | :x: | :heavy_check_mark: | | Monitor [Windows quality](../operate/windows-autopatch-wqu-overview.md) or [feature updates](../operate/windows-autopatch-fu-overview.md) through the release cycle | :x: | :heavy_check_mark: |
| Review [update reports](../operate/windows-autopatch-wqu-reports-overview.md) | :heavy_check_mark: | :x: | | Review [update reports](../operate/windows-autopatch-wqu-reports-overview.md) | :heavy_check_mark: | :x: |
| [Pause updates (Windows Autopatch initiated)](../operate/windows-autopatch-wqu-signals.md) | :x: | :heavy_check_mark: | | [Pause updates (Windows Autopatch initiated)](../operate/windows-autopatch-wqu-signals.md) | :x: | :heavy_check_mark: |
| [Pause updates (Customer initiated)](../operate/windows-autopatch-wqu-overview.md#pausing-and-resuming-a-release) | :heavy_check_mark: | :x: | | [Pause updates (initiated by you)](../operate/windows-autopatch-wqu-overview.md#pausing-and-resuming-a-release) | :heavy_check_mark: | :x: |
| Educate users on the Windows Autopatch end user update experience<ul><li>[Windows quality update end user experience](../operate/windows-autopatch-wqu-end-user-exp.md)</li><li>[Windows feature update end user experience](../operate/windows-autopatch-fu-end-user-exp.md)</li><li>[Microsoft 365 Apps for enterprise end user experience](../operate/windows-autopatch-microsoft-365-apps-enterprise.md#end-user-experience)</li><li>[Microsoft Teams end user experience](../operate/windows-autopatch-teams.md#end-user-experience)</li></ul> | :heavy_check_mark: | :x: | | Educate users on the Windows Autopatch end user update experience<ul><li>[Windows quality update end user experience](../operate/windows-autopatch-wqu-end-user-exp.md)</li><li>[Windows feature update end user experience](../operate/windows-autopatch-fu-end-user-exp.md)</li><li>[Microsoft 365 Apps for enterprise end user experience](../operate/windows-autopatch-microsoft-365-apps-enterprise.md#end-user-experience)</li><li>[Microsoft Teams end user experience](../operate/windows-autopatch-teams.md#end-user-experience)</li></ul> | :heavy_check_mark: | :x: |
| [Device not up to date (Microsoft action)](../operate/windows-autopatch-wqu-reports-overview.md#not-up-to-date-microsoft-action) | :x: | :heavy_check_mark: | | [Device not up to date (Microsoft action)](../operate/windows-autopatch-wqu-reports-overview.md#not-up-to-date-microsoft-action) | :x: | :heavy_check_mark: |
| [Ineligible Devices (Customer action)](../operate/windows-autopatch-wqu-reports-overview.md#ineligible-devices-customer-action) | :heavy_check_mark: | :x: | | [Ineligible Devices (Customer action)](../operate/windows-autopatch-wqu-reports-overview.md#ineligible-devices-customer-action) | :heavy_check_mark: | :x: |
@ -77,7 +77,7 @@ This article outlines the your and Windows Autopatch's responsibilities when:
| [Remove Windows Autopatch data from the service and deregister devices](../operate/windows-autopatch-unenroll-tenant.md#microsofts-responsibilities-during-unenrollment) | :x: | :heavy_check_mark: | | [Remove Windows Autopatch data from the service and deregister devices](../operate/windows-autopatch-unenroll-tenant.md#microsofts-responsibilities-during-unenrollment) | :x: | :heavy_check_mark: |
| [Maintain update configuration & update devices post unenrollment from Windows Autopatch](../operate/windows-autopatch-unenroll-tenant.md#your-responsibilities-after-unenrolling-your-tenant) | :heavy_check_mark: | :x: | | [Maintain update configuration & update devices post unenrollment from Windows Autopatch](../operate/windows-autopatch-unenroll-tenant.md#your-responsibilities-after-unenrolling-your-tenant) | :heavy_check_mark: | :x: |
| Review and respond to Message Center and Service Health Dashboard notifications<ul><li>[Windows quality and feature update communications](../operate/windows-autopatch-wqu-communications.md)</li><li>[Add and verify admin contacts](../deploy/windows-autopatch-admin-contacts.md)</li></ul> | :heavy_check_mark: | :x: | | Review and respond to Message Center and Service Health Dashboard notifications<ul><li>[Windows quality and feature update communications](../operate/windows-autopatch-wqu-communications.md)</li><li>[Add and verify admin contacts](../deploy/windows-autopatch-admin-contacts.md)</li></ul> | :heavy_check_mark: | :x: |
| [Highlight Autopatch Tenant management alerts that require customer action](../operate/windows-autopatch-maintain-environment.md#windows-autopatch-tenant-actions) | :x: | :heavy_check_mark: | | [Highlight Windows Autopatch Tenant management alerts that require customer action](../operate/windows-autopatch-maintain-environment.md#windows-autopatch-tenant-actions) | :x: | :heavy_check_mark: |
| [Review and respond to Autopatch Tenant management alerts](../operate/windows-autopatch-maintain-environment.md#windows-autopatch-tenant-actions) | :heavy_check_mark: | :x: | | [Review and respond to Windows Autopatch Tenant management alerts](../operate/windows-autopatch-maintain-environment.md#windows-autopatch-tenant-actions) | :heavy_check_mark: | :x: |
| [Raise and respond to support requests](../operate/windows-autopatch-support-request.md) | :heavy_check_mark: | :x: | | [Raise and respond to support requests](../operate/windows-autopatch-support-request.md) | :heavy_check_mark: | :x: |
| [Manage and respond to support requests](../operate/windows-autopatch-support-request.md#manage-an-active-support-request) | :x: | :heavy_check_mark: | | [Manage and respond to support requests](../operate/windows-autopatch-support-request.md#manage-an-active-support-request) | :x: | :heavy_check_mark: |