fresh-waasover-8700351

windows/deployment/update/waas-overview.md

@@ -14,20 +14,20 @@ ms.collection:
 appliesto:
 - ✅ <a href=https://learn.microsoft.com/windows/release-health/supported-versions-windows-client target=_blank>Windows 11</a>
 - ✅ <a href=https://learn.microsoft.com/windows/release-health/supported-versions-windows-client target=_blank>Windows 10</a>
-ms.date: 12/31/2017
+ms.date: 03/15/2024
 ---
 
 # Overview of Windows as a service
 
 > **Looking for consumer information?** See [Windows Update: FAQ](https://support.microsoft.com/windows/windows-update-faq-8a903416-6f45-0718-f5c7-375e92dddeb2).
 
-Windows as a service is a way to simplify the lives of IT pros and maintain a consistent Windows 10 experience for its customers. These improvements focus on maximizing customer involvement in Windows development, simplifying the deployment and servicing of Windows client computers, and leveling out the resources needed to deploy and maintain Windows over time.
+Windows as a service is a way to simplify the lives of IT pros and maintain a consistent Windows experience for its customers. These improvements focus on maximizing customer involvement in Windows development, simplifying the deployment and servicing of Windows client computers, and leveling out the resources needed to deploy and maintain Windows over time.
 
 ## Building
 
 Prior to Windows 10, Microsoft released new versions of Windows every few years. This traditional deployment schedule imposed a training burden on users because the feature revisions were often significant. That schedule also meant waiting long periods without new features. That scenario doesn't always work in today's rapidly changing world, a world in which new security, management, and deployment capabilities are necessary to address challenges.
 
-In the past, when Microsoft developed new versions of Windows, it typically released technical previews near the end of the process, when Windows was nearly ready to ship. With Windows 10, new features are delivered to the [Windows Insider Program](/windows-insider/) as soon as possible, during the development cycle, through a process called *flighting*. Organizations can see exactly what Microsoft is developing and start their testing as soon as possible.
+In the past, when Microsoft developed new versions of Windows, it typically released technical previews near the end of the process, when Windows was nearly ready to ship. Now, new features are delivered to the [Windows Insider Program](/windows-insider/) as soon as possible, during the development cycle, through a process called *flighting*. Organizations can see exactly what Microsoft is developing and start their testing as soon as possible.
 
 Microsoft also depends on receiving feedback from organizations throughout the development process so that it can make adjustments as quickly as possible rather than waiting until after release. For more information about the Windows Insider Program and how to sign up, see the section [Windows Insider](#windows-insider).
 
@@ -35,7 +35,7 @@ Microsoft also runs extensive internal testing, with engineering teams installin
 
 ## Deploying
 
-Deploying Windows 10 and Windows 11 is simpler than with previous versions of Windows. When migrating from earlier versions of Windows, you can use an easy in-place upgrade process to automatically preserve all apps, settings, and data. Afterwards, deployment of feature updates is equally simple.
+Deploying a modern version of Windows is simpler than with previous versions of Windows. When migrating from earlier versions of Windows, you can use an easy in-place upgrade process to automatically preserve all apps, settings, and data. Afterwards, deployment of feature updates is equally simple.
 
 ### Application compatibility
 
@@ -43,7 +43,9 @@ Application compatibility testing has historically been a burden when approachin
 
 ## Servicing
 
-Traditional Windows servicing has included several release types: major revisions (for example, the Windows 8.1, Windows 8, and Windows 7 operating systems), service packs, and monthly updates. With Windows 10 and Windows 11, there are two release types: feature updates that add new functionality and quality updates that provide security and reliability fixes.
+Traditional Windows servicing has included several release types: major revisions (for example, the Windows 8.1, Windows 8, and Windows 7 operating systems), service packs, and monthly updates. With Windows 10 and Windows 11, there are two release types:
+- **Quality updates**: Updates that provide security and reliability fixes and can also add new functionality or features periodically.
+- **Feature updates**: Updates that are released once a year on which the [servicing timeline](/lifecycle/faq/windows#windows-11) for the operating system is based. These updates can contain new features and functionality and previously released quality updates.
 
 Servicing channels are the first way to separate users into deployment groups for feature and quality updates. For more information about developing a deployment strategy that uses servicing channels, see [Plan servicing strategy for Windows client updates](waas-servicing-strategy-windows-10-updates.md).
 
@@ -54,50 +56,42 @@ There are three servicing channels, each of which provides different levels of f
 There are currently three release channels for Windows clients:
 
 - The **General Availability Channel** receives feature updates as soon as they're available.
-- The **Long-Term Servicing Channel**, which is designed to be used only for specialized devices (which typically don't run Office) such as those that control medical equipment or ATM machines, receives new feature releases every two to three years.
-- The **Windows Insider Program** provides organizations with the opportunity to test and provide feedback on features that will be shipped in the next feature update.
+- The **Long-Term Servicing Channel**, which is designed to be used only for specialized devices such as those that control medical equipment or ATM machines, receives new feature releases every two to three years.
+- The **Windows Insider Program** provides organizations with the opportunity to test and provide feedback on features that will be shipped in upcoming updates.
 
->[!NOTE]
->With each General Availability release, we recommend beginning deployment right away to devices selected for early adoption (targeted validation) and ramp up to full deployment at your discretion. This will enable you to gain access to new features, experiences, and integrated security as soon as possible.
+With each General Availability release, you would typically begin deploying right away to devices selected for early adoption (targeted validation) and then ramp up to full deployment at your discretion. This will enable you to gain access to new features, experiences, and integrated security as soon as possible.
 
 >[!IMPORTANT]
->Devices on the General Availability Channel must have their diagnostic data set to **1 (Basic)** or higher in order to ensure that the service is performing at the expected quality. For instructions to set the diagnostic data level, see [Configure Windows diagnostic data in your organization](/windows/privacy/configure-windows-diagnostic-data-in-your-organization).
+> Devices on the General Availability Channel must have their diagnostic data set to **1 (Basic)** or higher in order to ensure that the service is performing at the expected quality. For instructions to set the diagnostic data level, see [Configure Windows diagnostic data in your organization](/windows/privacy/configure-windows-diagnostic-data-in-your-organization).
 
 ### Feature updates
 
-New features are packaged into feature updates that you can deploy using existing management tools. These changes come in bite-sized chunks rather than all at once, decreasing user readiness time.
+You can deploy feature updates using existing management tools. These changes come in bite-sized chunks rather than all at once like in prevoius versions of Windows, decreasing user readiness time.
 
 ### Quality updates
 
 Monthly updates in previous Windows versions were often overwhelming because of the sheer number of updates available each month. Many organizations selectively chose which updates they wanted to install and which they didn't, and this created countless scenarios in which organizations deployed essential security updates but picked only a subset of nonsecurity fixes.
 
-Rather than receiving several updates each month and trying to figure out which the organization needs, which ultimately causes platform fragmentation, administrators see one cumulative monthly update that supersedes the previous month's update, containing both security and non-security fixes. This approach makes updating simpler and ensures that devices are more closely aligned with the testing done at Microsoft, reducing unexpected issues resulting from updates.
+Rather than receiving several updates each month and trying to figure out which the organization needs, which ultimately causes platform fragmentation, administrators see one cumulative monthly update that supersedes the previous month's update, containing both security and non-security payloads. This approach makes updating simpler and ensures that devices are more closely aligned with the testing done at Microsoft, reducing unexpected issues resulting from updates.
 
 ## Servicing channels
 
 There are three servicing channels. The [Windows Insider Program](#windows-insider) provides organizations with the opportunity to test and provide feedback on features that will be shipped in the next feature update. The [General Availability Channel](#general-availability-channel) provides new functionality with feature update releases. Organizations can choose when to deploy updates from the General Availability Channel. The [Long-Term Servicing Channel](#long-term-servicing-channel), which is designed to be used only for specialized devices (which typically don't run Office) such as those that control medical equipment or ATM machines, receives new feature releases every two to three years. For more information about the versions in each servicing channel, see [Windows release information](/windows/release-health/).
 
-> [!NOTE]
-> Servicing channels aren't the only way to separate groups of devices when consuming updates. Each channel can contain subsets of devices, which staggers servicing even further. For information about the servicing strategy and ongoing deployment process for Windows 10, including the role of servicing channels, see [Plan servicing strategy for Windows client updates](waas-servicing-strategy-windows-10-updates.md).
+Servicing channels aren't the only way to separate groups of devices when consuming updates. Each channel can contain subsets of devices, which staggers servicing even further. For information about the servicing strategy and ongoing deployment process for Windows 10, including the role of servicing channels, see [Plan servicing strategy for Windows client updates](waas-servicing-strategy-windows-10-updates.md).
 
 ### General Availability Channel
 
 In the General Availability Channel, feature updates are available annually. This servicing model is ideal for pilot deployments and testing of feature updates and for users such as developers who need to work with the latest features. Once the latest release has gone through pilot deployment and testing, you'll be able to choose the timing at which it goes into broad deployment.
 
-When Microsoft officially releases a feature update, we make it available to any device not configured to defer feature updates so that those devices can immediately install it. Organizations that use Windows Server Update Services (WSUS), Microsoft Configuration Manager, or Windows Update for Business, however, can defer feature updates to selective devices by withholding their approval and deployment. In this scenario, the content available for the General Availability Channel is available but not necessarily immediately mandatory, depending on the policy of the management system. For more information about servicing tools, see [Servicing tools](#servicing-tools).
+When Microsoft officially releases a feature update, we make it available to any device not configured to defer feature updates so that those devices can immediately install it. Organizations that use Windows Server Update Services (WSUS), Microsoft Configuration Manager, or Windows Update for Business, however, can defer feature updates to selective devices by withholding their approval and deployment. In this scenario, the content available for the General Availability Channel is available but not necessarily immediately mandatory, depending on the policy of the management system. Organizations can electively delay feature updates into as many phases as they wish by using servicing tools. For more information about servicing tools, see [Servicing tools](#servicing-tools).
 
-> [!NOTE]
-> All releases of Windows 10 have **18 months of servicing for all editions**--these updates provide security and feature updates for the release. However, fall releases of the **Enterprise and Education editions** will have an **additional 12 months of servicing for specific Windows 10 releases, for a total of 30 months from initial release**. This extended servicing window applies to Enterprise and Education editions starting with Windows 10, version 1607.
->
-> Organizations can electively delay feature updates into as many phases as they wish by using one of the servicing tools mentioned in the section Servicing tools.
 
 ### Long-term Servicing Channel
 
 Specialized systems—such as devices that control medical equipment, point-of-sale systems, and ATMs—often require a longer servicing option because of their purpose. These devices typically perform a single important task and don't need feature updates as frequently as other devices in the organization. It's more important that these devices be kept as stable and secure as possible than up to date with user interface changes. The LTSC servicing model prevents Enterprise LTSC devices from receiving the usual feature updates and provides only quality updates to ensure that device security stays up to date. With this in mind, quality updates are still immediately available to Windows 10 Enterprise LTSC clients, but customers can choose to defer them by using one of the servicing tools mentioned in the section Servicing tools.
 
-> [!NOTE]
->
-> The Long-term Servicing channel is not intended for deployment on most or all the devices in an organization; it should be used only for special-purpose devices. As a general guideline, a device with Microsoft Office installed is a general-purpose device, typically used by an information worker, and therefore it is better suited for the General Availability channel.
+The Long-term Servicing channel is not intended for deployment on most or all the devices in an organization. It should be used only for special-purpose devices. As a general guideline, a device with Microsoft Office installed is a general-purpose device, typically used by an information worker, and therefore it's better suited for the General Availability channel.
 
 Microsoft never publishes feature updates through Windows Update on devices that run Windows 10 Enterprise LTSC. Instead, it typically offers new LTSC releases every 2-3 years, and organizations can choose to install them as in-place upgrades or even skip releases over the product's lifecycle. Always check your individual LTSC release to verify its servicing lifecycle. For more information, see [release information](/windows/release-health/), or perform a search on the [product's lifecycle information](/lifecycle/products/) page.
 
@@ -114,7 +108,7 @@ Microsoft recommends that all organizations have at least a few devices enrolled
 
 ## Servicing tools
 
-There are many tools you can use to service Windows as a service. Each option has its pros and cons, ranging from capabilities and control to simplicity and low administrative requirements. The following are examples of the servicing tools available to manage Windows as a service updates:
+There are many tools you can use to service Windows as a service. Each option has its pros and cons, ranging from capabilities and control to simplicity and low administrative requirements. The following are examples of the servicing tools available to manage Windows updates:
 
 - **Windows Update (stand-alone)** provides limited control over feature updates, with IT pros manually configuring the device to be in the General Availability Channel. Organizations can target which devices defer updates by selecting the **Defer upgrades** check box in **Start\Settings\Update & Security\Advanced Options** on a Windows client device.
 - **Windows Update for Business** includes control over update deferment and provides centralized management using Group Policy or MDM. Windows Update for Business can be used to defer updates by up to 365 days, depending on the version. These deployment options are available to clients in the General Availability Channel. In addition to being able to use Group Policy to manage Windows Update for Business, either option can be configured without requiring any on-premises infrastructure by using Microsoft Intune.