diff --git a/windows/deploy/resolve-windows-10-upgrade-errors.md b/windows/deploy/resolve-windows-10-upgrade-errors.md index 0199de1158..3002f1a5b2 100644 --- a/windows/deploy/resolve-windows-10-upgrade-errors.md +++ b/windows/deploy/resolve-windows-10-upgrade-errors.md @@ -106,20 +106,18 @@ Download and run the media creation tool. See [Download windows 10](https://www.
Review the rollback log and determine the stop code. The rollback log is located in the **C:\$Windows.~BT\Sources\Panther** folder. Look for text similar to the following: +
+
Info SP Crash 0x0000007E detected
+
Info SP Module name :
+
Info SP Bugcheck parameter 1 : 0xFFFFFFFFC0000005
+
Info SP Bugcheck parameter 2 : 0xFFFFF8015BC0036A
+
Info SP Bugcheck parameter 3 : 0xFFFFD000E5D23728
+
Info SP Bugcheck parameter 4 : 0xFFFFD000E5D22F40
+
Info SP Cannot recover the system.
+
Info SP Rollback: Showing splash window with restoring text: Restoring your previous version of Windows.
-```
-Info SP Crash 0x0000007E detected
-Info SP Module name :
-Info SP Bugcheck parameter 1 : 0xFFFFFFFFC0000005
-Info SP Bugcheck parameter 2 : 0xFFFFF8015BC0036A
-Info SP Bugcheck parameter 3 : 0xFFFFD000E5D23728
-Info SP Bugcheck parameter 4 : 0xFFFFD000E5D22F40
-Info SP Cannot recover the system.
-Info SP Rollback: Showing splash window with restoring text: Restoring your previous version of Windows.
-```
-
-Typically there is a a dump file for the crash to analyze. If you are not equipped to debug the dump, then attempt the following basic troubleshooting procedures:
+
Typically there is a a dump file for the crash to analyze. If you are not equipped to debug the dump, then attempt the following basic troubleshooting procedures:
- Make sure you have enough disk space.
- If a driver is identified in the bug check message, disable the driver, or check with the manufacturer for driver updates.
- Try changing video adapters.
@@ -130,7 +128,7 @@ Typically there is a a dump file for the crash to analyze. If you are not equipp
To resolve this issue, increase the default task sequence run time and change the task sequence to have the content downloaded locally prior to installation.