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@ -30,9 +30,7 @@ This guide is intended for use by an IT-specialist, system architect, or busines
The following topics are available in this guide:
### What's new
Windows Autopilot is always being updated with [new features](windows-autopilot-whats-new.md)!
[What's new](windows-autopilot-whats-new.md): Windows Autopilot is always being updated with new features! Check this topic to read about the latests capabilities.
### Understanding Windows Autopilot

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# Windows Autopilot for white glove deployment
**Applies to: Windows 10, version 1903** (preview)
**Applies to: Windows 10, version 1903**
Windows Autopilot enables organizations to easily provision new devices - leveraging the preinstalled OEM image and drivers with a simple process that can be performed by the end user to help get their device business-ready.
@ -23,7 +23,7 @@ Windows Autopilot enables organizations to easily provision new devices - levera
Windows Autopilot can also provide a <I>white glove</I> service that enables partners or IT staff to pre-provision a Windows 10 PC so that it is fully configured and business-ready. From the end users perspective, the Windows Autopilot user-driven experience is unchanged, but getting their device to a fully provisioned state is faster.
With **Windows Autopilot for white glove deployment**, the provisioning process is split. The time-consuming portions are performed by IT, partners, or OEMs. The end user simply completes a few neceesary settings and polices and then they can begin using their device.
With **Windows Autopilot for white glove deployment**, the provisioning process is split. The time-consuming portions are performed by IT, partners, or OEMs. The end user simply completes a few necessary settings and polices and then they can begin using their device.
![OEM](images/wg02.png)
@ -103,3 +103,6 @@ If the pre-provisioning process completed successfully and the device was reseal
- If using Hybrid Azure AD Join, the device will reboot; after the reboot, enter the users Active Directory credentials.
- Additional policies and apps will be delivered to the device, as tracked by the Enrollment Status Page (ESP). Once complete, the user will be able to access the desktop.
## Related topics
[White glove video](https://youtu.be/nE5XSOBV0rI)

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Windows Autopilot includes support for a growing list of scenarios, designed to support common organization needs which can vary based on the type of organization and their progress moving to Windows 10 and [transitioning to modern management](https://docs.microsoft.com/windows/client-management/manage-windows-10-in-your-organization-modern-management).
For details about these scenarios, see these additional topics:
The following Windows Autopilot scenarios are described in this guide:
- [Windows Autopilot for existing devices](existing-devices.md), to deploy Windows 10 on an existing Windows 7 or 8.1 device.
- [Windows Autopilot user-driven mode](user-driven.md), for devices that will be set up by a member of the organization and configured for that person.
- [Windows Autopilot self-deploying mode](self-deploying.md), for devices that will be automatically configured for shared use, as a kiosk, or as a digital signage device.
- [Windows Autopilot Reset](windows-autopilot-reset.md), to re-deploy a device in a business-ready state.
<table>
<th>Scenario<th>More information
<tr><td>Deploy devices that will be set up by a member of the organization and configured for that person<td>[Windows Autopilot user-driven mode](user-driven.md)
<tr><td>Deploy devices that will be automatically configured for shared use, as a kiosk, or as a digital signage device.<td>[Windows Autopilot self-deploying mode](self-deploying.md)
<tr><td>Re-deploy a device in a business-ready state.<td>[Windows Autopilot Reset](windows-autopilot-reset.md)
<tr><td>Pre-provision a device with up-to-date applications, policies and settings.<td>[White glove](white-glove.md)
<tr><td>Deploy Windows 10 on an existing Windows 7 or 8.1 device<td>[Windows Autopilot for existing devices](existing-devices.md)
</table>
## Capabilities
## Windows Autopilot capabilities
### Windows Autopilot is self-updating during OOBE:
@ -61,4 +65,4 @@ With Windows Autopilot, you can configure the BitLocker encryption settings to b
## Related topics
[Windows Autopilot Enrollment Status page](enrollment-status.md)
[Windows Autopilot: What's new](windows-autopilot-whats-new.md)

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- Windows 10
## New in Windows 10, version 1903
[Windows Autopilot for white glove deployment](white-glove.md) is new in Windows 10, version 1903. See the following video:
<br>
<iframe width="560" height="315" src="https://youtu.be/nE5XSOBV0rI" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
Also new in this version of Windows:
- The Intune enrollment status page (ESP) now tracks Intune Management Extensions.
- Cortana voiceover and speech recognition during OOBE is disabled by default for all Windows 10 Pro Education, and Enterprise SKUs.
- Windows Autopilot is self-updating during OOBE. Starting with the Windows 10, version 1903 Autopilot functional and critical updates will begin downloading automatically during OOBE.
- Windows Autopilot will set the diagnostics data level to Full on Windows 10 version 1903 and later during OOBE.
## New in Windows 10, version 1809
Windows Autopilot [self-deploying mode](self-deploying.md) enables a zero touch device provisioning experience. Simply power on the device, plug it into the Ethernet, and the device is fully configured by Windows Autopilot. This self-deploying capability removes the current need to have an end user interact by pressing the “Next” button during the deployment process.
You can utilize Windows Autopilot self-deploying mode to register the device to an AAD tenant, enroll in your organizations MDM provider, and provision policies and applications, all with no user authentication or user interaction required.
## Related topics
[What's new in Windows 10](https://docs.microsoft.com/windows/whats-new/)