From e2544fa991dfd70385694f06b7689cbffebe820e Mon Sep 17 00:00:00 2001 From: Trudy Hakala Date: Fri, 24 Jun 2016 08:59:28 -0700 Subject: [PATCH 1/2] adding note about time required for device reset --- devices/surface-hub/device-reset-suface-hub.md | 5 ++++- 1 file changed, 4 insertions(+), 1 deletion(-) diff --git a/devices/surface-hub/device-reset-suface-hub.md b/devices/surface-hub/device-reset-suface-hub.md index e4f36616da..7b79afbb8a 100644 --- a/devices/surface-hub/device-reset-suface-hub.md +++ b/devices/surface-hub/device-reset-suface-hub.md @@ -27,7 +27,10 @@ Initiating a reset will return the device to the last cumulative Windows update, - MDM enrollment - Domain join or Azure AD join information - Local admins on the device -- Configurations from MDM or the Settings app. +- Configurations from MDM or the Settings app + +**Important Note**
+Performing a device reset may take up to 6 hours. Do not interrupt the reset process. Interrupting the process will render the device inoperable, requiring warranty service to return to normal functionality. After the reset, you'll be taken through the [first run program](first-run-program-surface-hub.md) again. From 58e1d31f5c491adcd3fd9946e0eccb9af0cc23ae Mon Sep 17 00:00:00 2001 From: Trudy Hakala Date: Fri, 24 Jun 2016 09:16:38 -0700 Subject: [PATCH 2/2] renaming topic and redirecting old topic --- devices/surface-hub/TOC.md | 2 +- .../surface-hub/device-reset-suface-hub.md | 1 + .../surface-hub/device-reset-surface-hub.md | 42 +++++++++++++++++++ 3 files changed, 44 insertions(+), 1 deletion(-) create mode 100644 devices/surface-hub/device-reset-surface-hub.md diff --git a/devices/surface-hub/TOC.md b/devices/surface-hub/TOC.md index 485c432a26..b127e38f53 100644 --- a/devices/surface-hub/TOC.md +++ b/devices/surface-hub/TOC.md @@ -19,7 +19,7 @@ ### [Manage Microsoft Surface Hub](manage-surface-hub.md) #### [Accessibility](accessibility-surface-hub.md) #### [Change the Surface Hub device account](change-surface-hub-device-account.md) -#### [Device reset](device-reset-suface-hub.md) +#### [Device reset](device-reset-surface-hub.md) #### [End a Surface Hub meeting with I'm Done](i-am-done-finishing-your-surface-hub-meeting.md) #### [Install apps on your Surface Hub](install-apps-on-surface-hub.md) #### [Manage settings with a local admin account](manage-settings-with-local-admin-account-surface-hub.md) diff --git a/devices/surface-hub/device-reset-suface-hub.md b/devices/surface-hub/device-reset-suface-hub.md index 7b79afbb8a..b90a11ada6 100644 --- a/devices/surface-hub/device-reset-suface-hub.md +++ b/devices/surface-hub/device-reset-suface-hub.md @@ -2,6 +2,7 @@ title: Device reset (Surface Hub) description: You may wish to reset your Microsoft Surface Hub. ms.assetid: 44E82EEE-1905-464B-A758-C2A1463909FF +redirect_url: https://technet.microsoft.com/en-us/itpro/surface-hub/device-reset-surface-hub keywords: reset Surface Hub ms.prod: w10 ms.mktglfcycl: manage diff --git a/devices/surface-hub/device-reset-surface-hub.md b/devices/surface-hub/device-reset-surface-hub.md new file mode 100644 index 0000000000..e630d1f23b --- /dev/null +++ b/devices/surface-hub/device-reset-surface-hub.md @@ -0,0 +1,42 @@ +--- +title: Device reset (Surface Hub) +description: You may wish to reset your Microsoft Surface Hub. +ms.assetid: 44E82EEE-1905-464B-A758-C2A1463909FF +keywords: reset Surface Hub +ms.prod: w10 +ms.mktglfcycl: manage +ms.sitesec: library +ms.pagetype: surfacehub +author: TrudyHa +--- + +# Device reset (Surface Hub) + + +You may wish to reset your Microsoft Surface Hub. + +Typical reasons for a reset include: + +- The device isn’t running well after installing an update. +- You’re repurposing the device for a new meeting space and want to reconfigure it. +- You want to change how you locally manage the device. + +Initiating a reset will return the device to the last cumulative Windows update, and remove all local user files and configuration, including: + +- The device account +- MDM enrollment +- Domain join or Azure AD join information +- Local admins on the device +- Configurations from MDM or the Settings app + +**Important Note**
+Performing a device reset may take up to 6 hours. Do not interrupt the reset process. Interrupting the process will render the device inoperable, requiring warranty service to return to normal functionality. + +After the reset, you'll be taken through the [first run program](first-run-program-surface-hub.md) again. + +## Related topics + + +[Manage Microsoft Surface Hub](manage-surface-hub.md) + +[Microsoft Surface Hub administrator's guide](surface-hub-administrators-guide.md) \ No newline at end of file