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--- ---
title: Windows Update - Additional resources title: Windows Update - Additional resources
description: Additional resources for Windows Update description: Additional resources for Windows Update
ms.prod: w10 ms.prod: w10
ms.mktglfcycl: ms.mktglfcycl:
ms.sitesec: library ms.sitesec: library
audience: itpro audience: itpro
author: greg-lindsay author: greg-lindsay
ms.localizationpriority: medium ms.localizationpriority: medium
ms.audience: itpro ms.audience: itpro
author: greg-lindsay author: greg-lindsay
ms.date: 09/18/2018 ms.date: 09/18/2018
ms.reviewer: ms.reviewer:
manager: laurawi manager: laurawi
ms.topic: article ms.topic: article
--- ---
# Windows Update - additional resources # Windows Update - additional resources
>Applies to: Windows 10 >Applies to: Windows 10
The following resources provide additional information about using Windows Update. The following resources provide additional information about using Windows Update.
## WSUS Troubleshooting ## WSUS Troubleshooting
[Troubleshooting issues with WSUS client agents](https://support.microsoft.com/help/10132/) [Troubleshooting issues with WSUS client agents](https://support.microsoft.com/help/10132/)
[How to troubleshoot WSUS](https://support.microsoft.com/help/4025764/) [How to troubleshoot WSUS](https://support.microsoft.com/help/4025764/)
[Error 80244007 when WSUS client scans for updates](https://support.microsoft.com/help/4096317/) [Error 80244007 when WSUS client scans for updates](https://support.microsoft.com/help/4096317/)
[Updates may not be installed with Fast Startup in Windows 10](https://support.microsoft.com/help/4011287/) [Updates may not be installed with Fast Startup in Windows 10](https://support.microsoft.com/help/4011287/)
## How do I reset Windows Update components? ## How do I reset Windows Update components?
[This script](https://gallery.technet.microsoft.com/scriptcenter/Reset-WindowsUpdateps1-e0c5eb78) will completely reset the Windows Update client settings. It has been tested on Windows 7, 8, 10, and Windows Server 2012 R2. It will configure the services and registry keys related to Windows Update for default settings. It will also clean up files related to Windows Update, in addition to BITS related data. [This script](https://gallery.technet.microsoft.com/scriptcenter/Reset-WindowsUpdateps1-e0c5eb78) will completely reset the Windows Update client settings. It has been tested on Windows 7, 8, 10, and Windows Server 2012 R2. It will configure the services and registry keys related to Windows Update for default settings. It will also clean up files related to Windows Update, in addition to BITS related data.
[This script](https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc) allow reset the Windows Update Agent resolving issues with Windows Update. [This script](https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc) allow reset the Windows Update Agent resolving issues with Windows Update.
## Reset Windows Update components manually ## Reset Windows Update components manually
1. Open a Windows command prompt. To open a command prompt, click **Start > Run**. Copy and paste (or type) the following command and then press ENTER: 1. Open a Windows command prompt. To open a command prompt, click **Start > Run**. Copy and paste (or type) the following command and then press ENTER:
``` ```
cmd cmd
``` ```
2. Stop the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command. 2. Stop the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
``` ```
net stop bits net stop bits
net stop wuauserv net stop wuauserv
``` ```
3. Delete the qmgr\*.dat files. To do this, type the following command at a command prompt, and then press ENTER: 3. Delete the qmgr\*.dat files. To do this, type the following command at a command prompt, and then press ENTER:
``` ```
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat" Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"
``` ```
4. If this is your first attempt at resolving your Windows Update issues by using the steps in this article, go to step 5 without carrying out the steps in step 4. The steps in step 4 should only be performed at this point in the troubleshooting if you cannot resolve your Windows Update issues after following all steps but step 4. The steps in step 4 are also performed by the "Aggressive" mode of the Fix it Solution above. 4. If this is your first attempt at resolving your Windows Update issues by using the steps in this article, go to step 5 without carrying out the steps in step 4. The steps in step 4 should only be performed at this point in the troubleshooting if you cannot resolve your Windows Update issues after following all steps but step 4. The steps in step 4 are also performed by the "Aggressive" mode of the Fix it Solution above.
1. Rename the following folders to *.BAK: 1. Rename the following folders to *.BAK:
- %systemroot%\SoftwareDistribution\DataStore - %systemroot%\SoftwareDistribution\DataStore
- %systemroot%\SoftwareDistribution\Download - %systemroot%\SoftwareDistribution\Download
- %systemroot%\system32\catroot2 - %systemroot%\system32\catroot2
To do this, type the following commands at a command prompt. Press ENTER after you type each command. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
- Ren %systemroot%\SoftwareDistribution\DataStore *.bak - Ren %systemroot%\SoftwareDistribution\DataStore *.bak
- Ren %systemroot%\SoftwareDistribution\Download *.bak - Ren %systemroot%\SoftwareDistribution\Download *.bak
- Ren %systemroot%\system32\catroot2 *.bak - Ren %systemroot%\system32\catroot2 *.bak
2. Reset the BITS service and the Windows Update service to the default security descriptor. To do this, type the following commands at a command prompt. Press ENTER after you type each command. 2. Reset the BITS service and the Windows Update service to the default security descriptor. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
- sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU) - sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
- sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU) - sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
5. Type the following command at a command prompt, and then press ENTER: 5. Type the following command at a command prompt, and then press ENTER:
``` ```
cd /d %windir%\system32 cd /d %windir%\system32
``` ```
6. Reregister the BITS files and the Windows Update files. To do this, type the following commands at a command prompt. Press ENTER after you type each command. 6. Reregister the BITS files and the Windows Update files. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
``` ```
regsvr32.exe atl.dll regsvr32.exe atl.dll
regsvr32.exe urlmon.dll regsvr32.exe urlmon.dll
regsvr32.exe mshtml.dll regsvr32.exe mshtml.dll
regsvr32.exe shdocvw.dll regsvr32.exe shdocvw.dll
regsvr32.exe browseui.dll regsvr32.exe browseui.dll
regsvr32.exe jscript.dll regsvr32.exe jscript.dll
regsvr32.exe vbscript.dll regsvr32.exe vbscript.dll
regsvr32.exe scrrun.dll regsvr32.exe scrrun.dll
regsvr32.exe msxml.dll regsvr32.exe msxml.dll
regsvr32.exe msxml3.dll regsvr32.exe msxml3.dll
regsvr32.exe msxml6.dll regsvr32.exe msxml6.dll
regsvr32.exe actxprxy.dll regsvr32.exe actxprxy.dll
regsvr32.exe softpub.dll regsvr32.exe softpub.dll
regsvr32.exe wintrust.dll regsvr32.exe wintrust.dll
regsvr32.exe dssenh.dll regsvr32.exe dssenh.dll
regsvr32.exe rsaenh.dll regsvr32.exe rsaenh.dll
regsvr32.exe gpkcsp.dll regsvr32.exe gpkcsp.dll
regsvr32.exe sccbase.dll regsvr32.exe sccbase.dll
regsvr32.exe slbcsp.dll regsvr32.exe slbcsp.dll
regsvr32.exe cryptdlg.dll regsvr32.exe cryptdlg.dll
regsvr32.exe oleaut32.dll regsvr32.exe oleaut32.dll
regsvr32.exe ole32.dll regsvr32.exe ole32.dll
regsvr32.exe shell32.dll regsvr32.exe shell32.dll
regsvr32.exe initpki.dll regsvr32.exe initpki.dll
regsvr32.exe wuapi.dll regsvr32.exe wuapi.dll
regsvr32.exe wuaueng.dll regsvr32.exe wuaueng.dll
regsvr32.exe wuaueng1.dll regsvr32.exe wuaueng1.dll
regsvr32.exe wucltui.dll regsvr32.exe wucltui.dll
regsvr32.exe wups.dll regsvr32.exe wups.dll
regsvr32.exe wups2.dll regsvr32.exe wups2.dll
regsvr32.exe wuweb.dll regsvr32.exe wuweb.dll
regsvr32.exe qmgr.dll regsvr32.exe qmgr.dll
regsvr32.exe qmgrprxy.dll regsvr32.exe qmgrprxy.dll
regsvr32.exe wucltux.dll regsvr32.exe wucltux.dll
regsvr32.exe muweb.dll regsvr32.exe muweb.dll
regsvr32.exe wuwebv.dll regsvr32.exe wuwebv.dll
``` ```
7. Reset Winsock. To do this, type the following command at a command prompt, and then press ENTER: 7. Reset Winsock. To do this, type the following command at a command prompt, and then press ENTER:
``` ```
netsh winsock reset netsh winsock reset
``` ```
8. If you are running Windows XP or Windows Server 2003, you have to set the proxy settings. To do this, type the following command at a command prompt, and then press ENTER: 8. If you are running Windows XP or Windows Server 2003, you have to set the proxy settings. To do this, type the following command at a command prompt, and then press ENTER:
``` ```
proxycfg.exe -d proxycfg.exe -d
``` ```
9. Restart the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command. 9. Restart the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
``` ```
net start bits net start bits
net start wuauserv net start wuauserv
``` ```
10. If you are running Windows Vista or Windows Server 2008, clear the BITS queue. To do this, type the following command at a command prompt, and then press ENTER: 10. If you are running Windows Vista or Windows Server 2008, clear the BITS queue. To do this, type the following command at a command prompt, and then press ENTER:
``` ```
bitsadmin.exe /reset /allusers
```