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Basic formatting and grammar updates to Install, Keypad, and Tech Specs topics
This commit is contained in:
Robert Mazzoli
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---
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title: "Install and mount Surface Hub 2S"
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description: "Learn best practices for physically installing and mounting Surface Hub 2S."
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description: "Learn how to install and mount Surface Hub 2S."
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keywords: separate values with commas
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ms.prod: surface-hub
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ms.sitesec: library
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# Certified Steelcase solution
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You can mount Surface Hub 2S using the certified wall mount or the certified mobile stand, both developed in partnership with Steelcase. Both fully integrate with the design of Surface Hub 2S, enabling unimpeded access to the compute cartridge along with all I/O ports and power. For more information, see [Steelcase Roam specifications](https://www.steelcase.com/content/uploads/2019/05/Steelcase-Roam-Spec-Guide.pdf).
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You can mount Surface Hub 2S with the certified wall mount or the certified mobile stand, both developed in partnership with Steelcase. Both fully integrate with the design of Surface Hub 2S, enabling unimpeded access to the compute cartridge along with all I/O ports and power. For more information, see [Steelcase Roam specifications](https://www.steelcase.com/content/uploads/2019/05/Steelcase-Roam-Spec-Guide.pdf).
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# Customized solution
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As an alternative, you can customize your own mounting solution. This section includes information to help you install and mount Surface Hub 2S and is intended for customers not wishing to use third party mounting features.
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As an alternative, you can customize your own mounting solution. This section includes information to help you install and mount Surface Hub 2S and is for customers not using third party mounting features.
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The recommended wall mount configuration is shown below and in figures 1 and 2.
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| Item | Measurement |
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| ----------------------------------------- | ----------------------------------------------- |
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| Device dimensions | 741 mm x 1097 mm x 76 mm (29.2" x 43.2" x 3.0”) |
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| Recommended height from top of device | 1767.2 mm (69.57”) |
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| Recommended height from center of mount | 1397 mm (55”) |
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| Recommended height from bottom of device | 1026.5 mm (40.41”) |
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The recommended wall mount configuration is shown in the following table and in Figures 1 and 2.
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| Item | Measurement |
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| ---- | ----------- |
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| **Device dimensions** | 741 mm x 1097 mm x 76 mm (29.2" x 43.2" x 3.0”) |
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| **Recommended height from top of device** | 1767.2 mm (69.57”) |
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| **Recommended height from center of mount** | 1397 mm (55”) |
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| **Recommended height from bottom of device** | 1026.5 mm (40.41”) |
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 <br>
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*Figure 1. Surface Hub 2S wall mount side view*
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*Figure 1. Side view of Surface Hub 2S wall mount*
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 <br>
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*Figure 2. Surface Hub 2S wall mount front view*
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*Figure 2. Front view of Surface Hub 2S wall mount*
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## Mounting hardware
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To optimize the rotational capabilities of the display, Hub 2S uses a 350 mm x 350 mm mounting framework that meets most — but not all — of the criteria listed in the VESA Flat Display Mounting Interface Standard. Still, Surface Hub 2S can be readily mounted with any of various off-the-shelf display brackets, designed with the flexibility to accommodate displays that diverge from exact VESA specifications, as shown below.
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To optimize the rotational capabilities, Surface Hub 2S uses a 350 mm x 350 mm mounting framework that meets most of the criteria listed in the VESA Flat Display Mounting Interface Standard. Still, Surface Hub 2S is readily mounted with any of various off-the-shelf display brackets, designed with the flexibility to accommodate displays that diverge from exact VESA specifications, as shown below.
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On Hub 2S, a square pattern of four M6 x 1.0 threaded holes is centered on the circular bump that measures 565 mm in diameter, as shown in Figure 3. The pattern is 350 mm between centers. The hardware specified for mounting consists of a set of four M6 x 1.0–12 mm long metric bolts. Longer bolts may be used up to 20 mm max.
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On Hub 2S, a square pattern of four M6 x 1.0 threaded holes is centered on the circular bump that measures 565 mm in diameter, as shown in Figure 3. The pattern is 350 mm between centers. The hardware specified for mounting consists of a set of four M6 x 1.0 – 12 mm long metric bolts. Longer bolts may be used up to 20 mm max.
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<br>
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*Figure 3. Surface Hub 2S mounting configuration*
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**Mounting methods compatible with Surface Hub 2S**
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Rail type mounts consisting of a rail attached to the wall and two mounts attached to the display are recommended. As shown in Figure 4, these mounts hook over the rail and affix the display to the wall securely. The mounts typically have multiple holes and a set of slots, allowing the mounts to be compatible with a wide variety of displays. Most of these mounts are compatible with Surface Hub 2.
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### Mounting methods compatible with Surface Hub 2S
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Rail type mounts consisting of a rail attached to the wall and two mounts attached to the display are recommended. As shown in Figure 4, the mounts hook over the rail and affix the display to the wall securely. The mounts typically have multiple holes and a set of slots, allowing the mounts to be compatible with a wide variety of displays. Most of these mounts are compatible with Surface Hub 2.
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<br>
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*Figure 4. Rail type mounts*
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Plate-type wall mounts, as shown in Figure 5, may work if they have holes that match the 350 x 350 mm pattern. Note that plate-type wall mounts may lack the stiffness required to provide the desired touch experience quality for Hub 2S.
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Plate-type wall mounts, as shown in Figure 5, may work if they have holes that match the 350 x 350-mm pattern. Note that plate-type wall mounts may lack the stiffness required to provide the desired touch experience quality for Hub 2S.
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<br>
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*Figure 5. Plate type wall mounts*
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## Important considerations for mounting Surface Hub 2S
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Ensure your mounting solution meets the following criteria:
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- **Strength**. Only choose mounts that can safely support devices of at least 28 kg (62 lbs).
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- **Stiffness**. Avoid flexible display mounts that can diminish the interactive pen and touch use experience. Note that most TV mounts are not designed to support displays that are touched.
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- **Depth**. Keep the device mounted tightly to the wall especially in corridors and along circulation paths within rooms,
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- **Access**. Ensure unimpeded access to input/output ports, the compute cartridge.
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- **Air flow.** Avoid blocking inlet and outlet air vents.
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- **Audio.** Avoid poorly designed mounts that may cause buzzing or rattling sounds when using the speakers at high volume.
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- **Upgrade compatible.** Surface Hub 2S ships in a standard landscape mode and will be capable of rotating to portrait mode if upgraded to Surface Hub 2X (by replacing the modular cartridge). Ensure any mounting solution can accommodate the device in both landscape and portrait mode (no wider than 741 mm.)
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##
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.
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Ensure that your mounting solution meets the following criteria:
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- **Strength:** Only choose mounts that can safely support devices of at least 28 kg (62 lbs).
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- **Stiffness:** Avoid flexible display mounts that can diminish the interactive pen and touch use experience. Most TV mounts are not designed to support touch displays.
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- **Depth:** Keep the device mounted tightly to the wall especially in corridors and along circulation paths within rooms,
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- **Access:** Ensure unimpeded access to input/output ports, the compute cartridge.
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- **Air flow:** Avoid blocking inlet and outlet air vents.
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- **Audio:** Avoid poorly designed mounts that may cause a buzz or a rattle sound when using the speakers at high volume.
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- **Upgrade compatible:** Surface Hub 2S ships in a standard landscape mode and is capable of rotating to portrait mode if upgraded to Surface Hub 2X (by replacing the modular cartridge). Ensure that any mounting solution can accommodate the device in both landscape and portrait mode (no wider than 741 mm.)
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# Surface Hub 2S ports and keypad overview
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This page describes the ports, physical buttons, and configuration information essential for connecting to Surface Hub 2S whether via wired, Wi-Fi, or Bluetooth methods. It also includes best practice recommendations for key connectivity scenarios.
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Figure 1 shows the location of ports and physical buttons located on a keypad attached to the underside of the device. Table 1 includes detailed descriptions of each element.
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@ -37,7 +37,6 @@ Figure 1 shows the location of ports and physical buttons located on a keypad at
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| 10 | **Volume** | Use +/- to adjust audio locally on the device. <br> <br> *NOTE: When navigating to the brightness control, use +/- on the volume slider to control display brightness.* | n/a |
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| 11 | **Power** | Power device on/off. <br> Use also to navigate display menus and select items. | n/a |
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*Figure 2. Rear facing view of wireless, audio, & related components*
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@ -49,11 +48,4 @@ Surface Hub 2S consists of two primary system components:
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| Component | Functionality |
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| --------- | ------------- |
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| Video board | - Produces the image on the LCD display. <br> - Provides an audio/video connection path to/from the compute module. <br> - Provides video scaling to support external video sources. <br> - Performs color correction and calibration. <br> - Responsible for power management, including occupancy sensors and device power states. <br> - Monitors and manages all thermal sensors throughout the device. <br> - Performs internal diagnostics. <br> - Captures diagnostics, error logs and telemetry for all components not connected to the compute module. <br> - Controls the behavior of keypad buttons. <br> - Provides an on-screen display for control of video source, brightness, and volume. |
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| Compute module | Connects to and controls all USB devices. <br> - Provides video board interconnections for USB, DisplayPort, HDMI, PCIe. <br> - Provides Ethernet access via wired and wireless interfaces. <br> Provides the on-screen audio/video content. <br> - Ingests audio/video provided by external sources. <br> - Allows video to be passed directly to the video board (bypassing the ingest process) for scenarios in which an external source is HDCP encrypted or is beyond the capability of the ingest subsystem. <br> - Provides digital audio output for accessibility and room audio systems respectively (USB dongle support only). |
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| Compute module | Connects to and controls all USB devices. <br> - Provides video board interconnections for USB, DisplayPort, HDMI, PCIe. <br> - Provides Ethernet access via wired and wireless interfaces. <br> Provides the on-screen audio/video content. <br> - Ingests audio/video provided by external sources. <br> - Allows video to be passed directly to the video board (bypassing the ingest process) for scenarios in which an external source is HDCP encrypted or is beyond the capability of the ingest subsystem. <br> - Provides digital audio output for accessibility and room audio systems respectively (USB dongle support only). |
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# Surface Hub 2S tech specs
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| Item | Details |
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| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
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| Size | 29.2" x 43.2" x 3.0” (741 mm x 1097 mm x 76 mm) |
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| Weight | 61.6 lbs. (28 kg) |
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| Resolution | 3840 x 2560 |
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| Display | PixelSense Display, 3:2 aspect ratio, 10-bit color, 15.5mm border, anti-glare, IPS LCD |
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| Compute | Quad-core 8th Generation Intel Core i5 processor, 8 GB RAM, 128 GB SSD **1** |
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| Graphics | Intel UHD Graphics 620 |
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| Wireless | Wi-Fi 5 (IEEE 802.11 a/b/g/n/ac compatible) Bluetooth Wireless 4.1 technology<br>Miracast display |
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| | USB-A |
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| | Mini-DisplayPort 1.2 video output |
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| | RJ45 gigabit Ethernet (1000/100/10 BaseT) |
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| | HDMI video input (HDMI 2.0, HDCP 2.2 /1.4) |
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| | USB-C with DisplayPort input |
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| | Four USB-C (on display) |
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| Sensors | Doppler occupancy sensor<br>Accelerometer<br>Gyroscope |
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| Audio/Video | Full-range, front facing 3-way stereo speakers<br>Full band 8-element MEMS microphone array<br>Microsoft Surface Hub 2 Camera, 4K, USB-C connection, 90-degree HFOV |
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| Pen | Microsoft Surface Hub 2 Pen (active) |
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| Software | Windows 10<br>Microsoft Teams for Surface Hub**2**<br>Skype for Business<br>Microsoft Whiteboard<br>Microsoft Office (Mobile)<br>Microsoft Power BI**2** |
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| Connections | USB-A<br>Mini-DisplayPort video output<br>RJ45 Gigabit Ethernet<br>HDMI video input<br>USB-C with DisplayPort input<br>Four USB-C (on display) |
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| Exterior | Casing: Precision machined aluminum with mineral-composite resin<br>Color: Platinum<br>Physical Buttons: Power, Volume, Source |
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| What’s in the box | One Surface Hub 2S |
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| | One Surface Hub 2 Pen |
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| | One Surface Hub 2 Camera |
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| | 2.5m AC Power Cable |
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| | Quick Start Guide |
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| Warranty | 1-year limited hardware warranty |
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| Item | Details |
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| ---- | ------- |
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| **Size** | 29.2" x 43.2" x 3.0” (741 mm x 1097 mm x 76 mm) |
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| **Weight** | 61.6 lbs. (28 kg) |
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| **Resolution** | 3840 x 2560 |
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| **Display** | PixelSense Display, 3:2 aspect ratio, 10-bit color, 15.5mm border, anti-glare, IPS LCD |
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| **Compute** | Quad-core 8th Generation Intel Core i5 processor, 8 GB RAM, 128 GB SSD <sup>1</sup> |
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| **Graphics** | Intel UHD Graphics 620 |
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| **Wireless** | Wi-Fi 5 (IEEE 802.11 a/b/g/n/ac compatible) Bluetooth Wireless 4.1 technology <br> Miracast display |
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| **Connections** | USB-A <br> Mini-DisplayPort 1.2 video output <br> RJ45 gigabit Ethernet (1000/100/10 BaseT) <br> HDMI video input (HDMI 2.0, HDCP 2.2 /1.4) <br> USB-C with DisplayPort input <br> Four USB-C (on display) |
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| **Sensors** | Doppler occupancy sensor <br> Accelerometer <br> Gyroscope |
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| **Audio/Video** | Full-range, front facing 3-way stereo speakers <br> Full band 8-element MEMS microphone array <br> Microsoft Surface Hub 2 Camera, 4K, USB-C connection, 90-degree HFOV |
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| **Pen** | Microsoft Surface Hub 2 Pen (active) |
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| **Software** | Windows 10 <br> Microsoft Teams for Surface Hub <sup>2</sup> <br> Skype for Business <br> Microsoft Whiteboard <br> Microsoft Office (Mobile) <br> Microsoft Power BI <sup>2</sup> |
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| **Connections** | USB-A <br> Mini-DisplayPort video output <br> RJ45 Gigabit Ethernet <br> HDMI video input <br> USB-C with DisplayPort input <br> Four USB-C (on display) |
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| **Exterior** | Casing: Precision machined aluminum with mineral-composite resin <br> Color: Platinum <br> Physical Buttons: Power, Volume, Source |
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| **What’s in the box** | One Surface Hub 2S <br> One Surface Hub 2 Pen <br> One Surface Hub 2 Camera <br> 2.5m AC Power Cable <br> Quick Start Guide |
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| **Warranty** | 1-year limited hardware warranty |
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## Pen tech specs
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| Item | Details |
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| -------------- | -------------------------------------------------- |
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| Dimensions | 5.94" x 0.64" x 0.56” (151 mm x 16.3 mm x 14.3 mm) |
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| Weight | 0.09 lbs. (41g) |
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| Buttons | Barrel button and tail eraser |
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| Color | Grey |
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| Connector type | Bluetooth 4.0 |
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| Compatibility | Surface Hub 2S |
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| | Surface Book 2**3** |
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| | Surface Book |
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| | Surface Studio 2**3** |
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| | Surface Studio3 |
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| | Surface Laptop |
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| Compatibility | Surface Go |
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| | Surface Go with LTE Advanced |
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| | Surface Pro 6**3** |
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| | Surface Pro (5th Gen)**3** |
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| | Surface Pro (5th Gen) with LTE Advanced**3** |
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| | Surface Pro 4 |
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| | Surface Pro 3 |
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| | Surface 3 |
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| Item | Details |
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| ---- | ------- |
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| **Dimensions** | 5.94" x 0.64" x 0.56” (151 mm x 16.3 mm x 14.3 mm) |
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| **Weight** | 0.09 lbs. (41g) |
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| **Buttons** | Barrel button and tail eraser |
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| **Color** | Grey |
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| **Connector type** | Bluetooth 4.0 |
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| **Compatibility** | Surface Hub 2S <br> Surface Book 2 <sup>3</sup> <br> Surface Book <br> Surface Studio 2 <sup>3</sup> <br> Surface Studio 3 <br> Surface Laptop <br> |
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| **Compatibility** | Surface Go <br> Surface Go with LTE Advanced <br> Surface Pro 6 <sup>3</sup> <br> Surface Pro (5th Gen) <sup>3</sup> <br> Surface Pro (5th Gen) with LTE Advanced <sup>3</sup> <br> Surface Pro 4 <br> Surface Pro 3 <br> Surface 3 |
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## Camera tech specs
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| Item | Specification Details |
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| ---------------- | ------------------------------------------------- |
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| Dimensions | 2.26" x 2.18" x 1.65” (57.5 mm x 55.3 mm x 42 mm) |
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| Weight | 0.19 lbs. (88.01 g) |
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| Connection | USB-C (with magnetic attach) |
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| Resolution | 4K |
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| Field of View | 90-degree HFOV |
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| Imaging Features | Anti-flicker |
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| | Face-based auto exposure |
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| | Up to 30 frames per second |
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| Item | Specification Details |
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| ---- | --------------------- |
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|**Dimensions** | 2.26" x 2.18" x 1.65” (57.5 mm x 55.3 mm x 42 mm) |
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|**Weight** | 0.19 lbs. (88.01 g) |
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| **Connection** | USB-C (with magnetic attach) |
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| **Resolution** | 4K |
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| **Field of View** | 90-degree HFOV |
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| **Imaging Features** | Anti-flicker <br> Face-based auto exposure <br> Up to 30 frames per second <br> |
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## Battery tech specs
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> [!NOTE]
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> The optional mobile battery is sold separately. For more information, see [APC Charge Mobile Battery](https://www.apc.com/us/en/campaign/apc-charge-mobile-battery-for-microsoft-surface-hub-2.jsp).
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| Item | Details |
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| ------------------ | --------------------------------------- |
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| Dimensions | 11 x 17 x 5 inches (282 x 432 x 127 mm) |
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| Weight | ~30 lbs. (13.6 kg) |
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| Connection | AC input/DC output & USB-A |
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| Voltage | 48 V DC |
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| Capacity | 8.2 Ah |
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| Energy | 403Wh (~10x Pro6) |
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| Power Delivery | 387 W |
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| Battery Technology | Li-Ion NMC523 |
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| Charger | 600 W |
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| Charging Time | 0 to 100 percent in ~1.5 hours |
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| Run Time | 2 hours nominal |
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| AC output | 88-265 V AC, 50-60Hz, Max 8 A/400 W |
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| DC output | 24 V DC, Max 16.2 A /387 W |
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----------
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[[1]](#) System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB= 1 billion bytes. See Surface.com/Storage for more details.
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[[2]](#) Software license required for some features. Sold separately.
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[[3]](#) Tilt functionality is currently available
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| Item | Details |
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| ---- | ------- |
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| **Dimensions** | 11 x 17 x 5 inches (282 x 432 x 127 mm) |
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| **Weight** | ~30 lbs. (13.6 kg) |
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| **Connection** | AC input/DC output & USB-A |
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| **Voltage** | 48 V DC |
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| **Capacity** | 8.2 Ah |
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| **Energy** | 403Wh (~10x Pro6) |
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| **Power Delivery** | 387 W |
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| **Battery Technology** | Li-Ion NMC523 |
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| **Charger** | 600 W |
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| **Charging Time** | 0 to 100 percent in ~1.5 hours |
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| **Run Time** | 2 hours nominal |
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| **AC output** | 88-265 V AC, 50-60Hz, Max 8 A/400 W |
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| **DC output** | 24 V DC, Max 16.2 A /387 W |
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> [!NOTE]
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> <sup>1</sup> System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB= 1 billion bytes. See Surface.com/Storage for more details. <br> <sup>2</sup> Software license required for some features. Sold separately.<br>
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<sup>3</sup> Tilt functionality is currently available
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