diff --git a/devices/surface-hub/surface-hub-recovery-tool.md b/devices/surface-hub/surface-hub-recovery-tool.md index 7d21b8c921..75feb89fc2 100644 --- a/devices/surface-hub/surface-hub-recovery-tool.md +++ b/devices/surface-hub/surface-hub-recovery-tool.md @@ -20,8 +20,8 @@ The [Microsoft Surface Hub Recovery Tool](https://www.microsoft.com/download/det To re-image the Surface Hub SSD using the Recovery Tool, you'll need to remove the SSD from the Surface Hub, connect the drive to the USB-to-SATA cable, and then connect the cable to the desktop PC on which the Recovery Tool is installed. For more information on how to remove the existing drive from your Surface Hub, see [Surface Hub SSD replacement](surface-hub-ssd-replacement.md). ->[!IMPORTANT] ->Do not let the device go to sleep or interrupt the download of the image file. +> [!IMPORTANT] +> Do not let the device go to sleep or interrupt the download of the image file. If the tool is unsuccessful in reimaging your drive, please contact [Surface Hub Support](https://support.microsoft.com/help/4037644/surface-contact-surface-warranty-and-software-support). @@ -77,10 +77,7 @@ Install Surface Hub Recovery Tool on the host PC. 5. When the download is complete, the tool instructs you to connect an SSD drive. If the tool is unable to locate the attached drive, there is a good chance that the cable being used is not reporting the name of the SSD to Windows. The imaging tool must find the name of the drive as "LITEON L CH-128V2S USB Device" before it can continue. For more information on how to remove the existing drive from your Surface Hub, see [Surface Hub SSD replacement](surface-hub-ssd-replacement.md). - -~~~ -![Connect SSD](images/shrt-drive.png) -~~~ + ![Connect SSD](images/shrt-drive.png) 6. When the drive is recognized, click **Start** to begin the re-imaging process. On the warning that all data on the drive will be erased, click **OK**.