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# Advanced troubleshooting for stop or blue screen errors
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<p class="alert is-flex is-primary"><span class="has-padding-left-medium has-padding-top-extra-small"><a class="button is-primary" href="https://vsa.services.microsoft.com/v1.0/?partnerId=7d74cf73-5217-4008-833f-87a1a278f2cb&flowId=DMC&initialQuery=31806236" target='_blank'><b>Try our Virtual Agent</b></a></span><span class="has-padding-small"> - It can help you quickly identify and fix common Windows boot issues</span>
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> [!NOTE]
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> If you're not a support agent or IT professional, you'll find more helpful information about stop error ("blue screen") messages in [Troubleshoot blue screen errors](https://support.microsoft.com/sbs/windows/troubleshoot-blue-screen-errors-5c62726c-6489-52da-a372-3f73142c14ad).
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# Advanced troubleshooting for Windows start-up issues
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<p class="alert is-flex is-primary"><span class="has-padding-left-medium has-padding-top-extra-small"><a class="button is-primary" href="https://vsa.services.microsoft.com/v1.0/?partnerId=7d74cf73-5217-4008-833f-87a1a278f2cb&flowId=DMC&initialQuery=31806273" target='_blank'><b>Try our Virtual Agent</b></a></span><span class="has-padding-small"> - It can help you quickly identify and fix common Windows boot issues</span>
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In these topics, you will learn how to troubleshoot common problems that are related to Windows startup.
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## How it works
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- Windows 10
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- Windows 11
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<p class="alert is-flex is-primary"><span class="has-padding-left-medium has-padding-top-extra-small"><a class="button is-primary" href="https://vsa.services.microsoft.com/v1.0/?partnerId=7d74cf73-5217-4008-833f-87a1a278f2cb&flowId=DMC&initialQuery=31806295" target='_blank'><b>Try our Virtual Agent</b></a></span><span class="has-padding-small"> - It can help you quickly identify and fix common Windows Update issues</span>
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The following table provides information about common errors you might run into with Windows Update, as well as steps to help you mitigate them.
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## 0x8024402F
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> This is a 300 level topic (moderately advanced).<br>
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> See [Resolve Windows 10 upgrade errors](resolve-windows-10-upgrade-errors.md) for a full list of topics in this article.
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<p class="alert is-flex is-primary"><span class="has-padding-left-medium has-padding-top-extra-small"><a class="button is-primary" href="https://vsa.services.microsoft.com/v1.0/?partnerId=7d74cf73-5217-4008-833f-87a1a278f2cb&flowId=DMC&initialQuery=31806293" target='_blank'><b>Try our Virtual Agent</b></a></span><span class="has-padding-small"> - It can help you quickly identify and fix common Windows boot issues</span>
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If a Windows 10 upgrade is not successful, it can be very helpful to understand *when* an error occurred in the upgrade process.
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> [!IMPORTANT]
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