From 7f4315d464abda2166ff41ce5847c1e7616d7333 Mon Sep 17 00:00:00 2001 From: Joey Caparas Date: Mon, 9 May 2016 12:07:14 +1000 Subject: [PATCH] add internet connection --- windows/keep-secure/other-troubleshooting.md | 14 +++++++++++++- 1 file changed, 13 insertions(+), 1 deletion(-) diff --git a/windows/keep-secure/other-troubleshooting.md b/windows/keep-secure/other-troubleshooting.md index a06c55c880..64b2f820bb 100644 --- a/windows/keep-secure/other-troubleshooting.md +++ b/windows/keep-secure/other-troubleshooting.md @@ -108,4 +108,16 @@ ASK ALON HOW SET TO AUTOMATIC IF IT'S NOT SET FROM THE CONSOLE. ``` sc query diagtrack - ``` \ No newline at end of file + ``` + +**Ensure that the Windows Defender ATP endpoint has internet connection** + +The Window Defender ATP sensor requires Microsoft Windows HTTP (WinHTTP) to be able to report telemetry and communicate with the Windows Defender ATP service. + +WinHTTP is independent of the Internet browsing proxy settings and other user context applications and must be able to detect the proxy servers that are available in your particular environment. + +To ensure that sensor has service connectivity, follow the steps described in the [Verify client connectivity to Windows Defender ATP service URLs](configure-proxy-internet-windows-defender-advanced-threat-protection.md# +Verify-client-connectivity-to-Windows-Defender-ATP-service-URLs) topic. + +If the verification fails and your environment is using a proxy to connect to the internet, then follow the steps described in [Configure proxy and Internet connectivity settings](configure-proxy-internet-windows-defender-advanced-threat-protection.md#) topic. + \ No newline at end of file