diff --git a/windows/deploy/resolve-windows-10-upgrade-errors.md b/windows/deploy/resolve-windows-10-upgrade-errors.md index a5349fbf43..5aef1c48e6 100644 --- a/windows/deploy/resolve-windows-10-upgrade-errors.md +++ b/windows/deploy/resolve-windows-10-upgrade-errors.md @@ -29,10 +29,10 @@ The Windows Setup application is used to upgrade a computer to Windows 10, or to - Example error codes: 0x30018, 0x3000D 4. **Second boot phase**: Final settings are applied. This is also called the **OOBE boot phase**. - Example error: 0x4000D, 0x40017 -5. **Rollback phase**: This phase occurs if upgrade is unsuccessful. +5. **Uninstall phase**: This phase occurs if upgrade is unsuccessful. - Example error: 0x50011, 0x50012 -**Figure 1**: Phases of a successful Windows 10 upgrade (rollback is not shown): +**Figure 1**: Phases of a successful Windows 10 upgrade (uninstall is not shown):  @@ -118,29 +118,25 @@ For example: A code of 0x**4**00**0D** is a problem during **phase ## Log files -During each phase of the upgrade process, setup log files are created in various locations. These log files can be very useful in troubleshooting upgrade problems. +Various log files are created during each phase of the upgrade process. These log files are essential for detailed troubleshooting of upgrade problems. The most useful log is **setupact.log**, which is located in a different folder depending on the phase in which a problem occurred with the upgrade process. Recall that you can determine the phase from + +See the following table.
Log file | Description | Location | +|
Log file | Description | Location | When to use |
setupact.log | Contains information about setup actions during the installation. - This is the most important log for diagnosing setup issues. |
-**Down-Level phase**: $Windows.~BT\Sources\Panther -**First & second boot phase**: $Windows.~BT\Sources\Panther\UnattendGC -**Rollback phase**: $Windows.~BT\Sources\Rollback -**Pre-initialization**: Windows -**Post-upgrade**: Windows\Panther - |
+|
setupact.log | Contains information about setup actions during the installation. | Down-Level phase: $Windows.~BT\Sources\Panther | All down-level failures and starting point for rollback investigations. |
setuperr.log | Contains information about setup errors during the installation. | Same location as setupact.log | +|
setuperr.log | Contains information about setup errors during the installation. | Same location as setupact.log | |
Setupmem.dmp | If OS bugchecks during upgrade, setup will attempt to extract a mini-dump. | $Windows.~BT\Sources\Rollback | +|
Setupmem.dmp | If OS bugchecks during upgrade, setup will attempt to extract a mini-dump. | $Windows.~BT\Sources\Rollback | |
miglog.xml | Contains information about the user directory structure. This information includes security identifiers (SIDs). | Windows\Panther | +|
miglog.xml | Contains information about the user directory structure. This information includes security identifiers (SIDs). | Windows\Panther | |
Appraiser XML logs | Contains application compatibility information. | $Windows.~BT\Sources\Panther | +|
Appraiser XML logs | Contains application compatibility information. | $Windows.~BT\Sources\Panther | |
BlueBox.log | Contains information communication between setup.exe and Windows Update. | Windows\Logs\Mosetup | +|
BlueBox.log | Contains information communication between setup.exe and Windows Update. | Windows\Logs\Mosetup |