From 812553ec71230d78a542ca4a05ff238595e14969 Mon Sep 17 00:00:00 2001 From: Greg Lindsay Date: Wed, 28 Sep 2016 11:36:00 -0700 Subject: [PATCH] updates --- .../resolve-windows-10-upgrade-errors.md | 34 +++++++++---------- 1 file changed, 17 insertions(+), 17 deletions(-) diff --git a/windows/deploy/resolve-windows-10-upgrade-errors.md b/windows/deploy/resolve-windows-10-upgrade-errors.md index a5349fbf43..5aef1c48e6 100644 --- a/windows/deploy/resolve-windows-10-upgrade-errors.md +++ b/windows/deploy/resolve-windows-10-upgrade-errors.md @@ -29,10 +29,10 @@ The Windows Setup application is used to upgrade a computer to Windows 10, or to - Example error codes: 0x30018, 0x3000D 4. **Second boot phase**: Final settings are applied. This is also called the **OOBE boot phase**. - Example error: 0x4000D, 0x40017 -5. **Rollback phase**: This phase occurs if upgrade is unsuccessful. +5. **Uninstall phase**: This phase occurs if upgrade is unsuccessful. - Example error: 0x50011, 0x50012 -**Figure 1**: Phases of a successful Windows 10 upgrade (rollback is not shown): +**Figure 1**: Phases of a successful Windows 10 upgrade (uninstall is not shown): ![Upgrade process](images/upgrade-process.png) @@ -118,29 +118,25 @@ For example: A code of 0x**4**00**0D** is a problem during **phase ## Log files -During each phase of the upgrade process, setup log files are created in various locations. These log files can be very useful in troubleshooting upgrade problems. +Various log files are created during each phase of the upgrade process. These log files are essential for detailed troubleshooting of upgrade problems. The most useful log is **setupact.log**, which is located in a different folder depending on the phase in which a problem occurred with the upgrade process. Recall that you can determine the phase from + +See the following table. - + + - + - + - + - + - + - +
Log fileDescriptionLocation
Log fileDescriptionLocationWhen to use
setupact.logContains information about setup actions during the installation.
-

This is the most important log for diagnosing setup issues.

 -**Down-Level phase**: $Windows.~BT\Sources\Panther
-**First & second boot phase**: $Windows.~BT\Sources\Panther\UnattendGC
-**Rollback phase**: $Windows.~BT\Sources\Rollback
-**Pre-initialization**: Windows
-**Post-upgrade**: Windows\Panther -
setupact.logContains information about setup actions during the installation.Down-Level phase: $Windows.~BT\Sources\PantherAll down-level failures and starting point for rollback investigations.
setuperr.logContains information about setup errors during the installation.Same location as setupact.log
setuperr.logContains information about setup errors during the installation.Same location as setupact.log
Setupmem.dmpIf OS bugchecks during upgrade, setup will attempt to extract a mini-dump.$Windows.~BT\Sources\Rollback
Setupmem.dmpIf OS bugchecks during upgrade, setup will attempt to extract a mini-dump.$Windows.~BT\Sources\Rollback
miglog.xmlContains information about the user directory structure. This information includes security identifiers (SIDs).Windows\Panther
miglog.xmlContains information about the user directory structure. This information includes security identifiers (SIDs).Windows\Panther
Appraiser XML logsContains application compatibility information.$Windows.~BT\Sources\Panther
Appraiser XML logsContains application compatibility information.$Windows.~BT\Sources\Panther
BlueBox.logContains information communication between setup.exe and Windows Update.Windows\Logs\Mosetup
BlueBox.logContains information communication between setup.exe and Windows Update.Windows\Logs\Mosetup
@@ -500,6 +496,10 @@ Use the Media Creation tool and create an ISO and then start the upgrade of the +## Appendix A: Example setupact.log + + + ## Related topics • Windows 10 FAQ for IT professionals