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we have a version number!

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Marty Hernandez Avedon 2020-08-06 14:42:41 -04:00
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windows/security/threat-protection/microsoft-defender-atp/troubleshoot-onboarding.md
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@ -250,15 +250,15 @@ If the verification fails and your environment is using a proxy to connect to th
### Ensure that Microsoft Defender Antivirus is not disabled by a policy
> [!IMPORTANT]
> The following only applies to devices that have **not** yet received the August 2020 update to Microsoft Defender Antivirus.
> The following only applies to devices that have **not** yet received the August 2020 (version 4.18.2007.8) update to Microsoft Defender Antivirus.
>
> The update ensures that Microsoft Defender Antivirus cannot be disabled via a policy.
> The update ensures that Microsoft Defender Antivirus cannot be turned off on client devices via system policy.
**Problem**: The Microsoft Defender ATP service does not start after onboarding.
**Symptom**: Onboarding successfully completes, but you see error 577 or error 1058 when trying to start the service.
**Solution**: If your devices are running a third-party antimalware client, the Microsoft Defender ATP agent needs the Early Launch Antimalware (ELAM) driver to be enabled. You must ensure that it's not disabled in system policy.
**Solution**: If your devices are running a third-party antimalware client, the Microsoft Defender ATP agent needs the Early Launch Antimalware (ELAM) driver to be enabled. You must ensure that it's not turned off by a system policy.
- Depending on the tool that you use to implement policies, you'll need to verify that the following Windows Defender policies are cleared:
@ -271,7 +271,7 @@ If the verification fails and your environment is using a proxy to connect to th
- `<Key Path="SOFTWARE\Policies\Microsoft\Windows Defender"><KeyValue Value="0" ValueKind="DWord" Name="DisableAntiVirus"/></Key>`
> [!IMPORTANT]
> The `disableAntiSpyware` setting is discontinued and will be ignored, as of the August 2020 update to Microsoft Defender Antivirus.
> The `disableAntiSpyware` setting is discontinued and will be ignored on all client devices, as of the August 2020 (version 4.18.2007.8) update to Microsoft Defender Antivirus.
- After clearing the policy, run the onboarding steps again.