From 875aeade4e6f57d886733a9edb192206720ede3d Mon Sep 17 00:00:00 2001 From: martyav Date: Fri, 3 May 2019 16:40:02 -0400 Subject: [PATCH] rm'd 2 previous pages split from mdatp-mac & collated them into resources page alongside known issues --- ...oft-defender-atp-mac-diagnostic-logging.md | 64 ---------- .../microsoft-defender-atp-mac-resources.md | 112 ++++++++++++++++++ ...microsoft-defender-atp-mac-uninstalling.md | 66 ----------- .../microsoft-defender-atp-mac.md | 9 +- 4 files changed, 113 insertions(+), 138 deletions(-) delete mode 100644 windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-diagnostic-logging.md create mode 100644 windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-resources.md delete mode 100644 windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-uninstalling.md diff --git a/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-diagnostic-logging.md b/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-diagnostic-logging.md deleted file mode 100644 index d2ccd7fac2..0000000000 --- a/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-diagnostic-logging.md +++ /dev/null @@ -1,64 +0,0 @@ ---- -title: Collecting diagnostic information from Microsoft Defender ATP for Mac -description: Describes how to collect diagnostic information from Microsoft Defender ATP for Mac. -keywords: microsoft, defender, atp, mac, installation, deploy, intune, jamf, macos, mojave, high sierra, sierra -search.product: eADQiWindows 10XVcnh -search.appverid: #met150 -ms.prod: #w10 -ms.mktglfcycl: #deploy -ms.sitesec: library -ms.pagetype: security -ms.author: v-maave -author: martyav -ms.localizationpriority: #medium -manager: dansimp -audience: ITPro -ms.collection: M365-security-compliance -ms.topic: conceptual ---- - -# Collecting diagnostic information - -**Applies to:** - -[Windows Defender Advanced Threat Protection (Windows Defender ATP) for Mac](https://go.microsoft.com/fwlink/p/?linkid=???To-Add???) - ->[!IMPORTANT] ->Some information relates to prereleased product which may be substantially modified before it's commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here. - -If you can reproduce a problem, please increase the logging level, run the system for some time, and restore the logging level to the default. - -1) Increase logging level: - -```bash - mavel-mojave:~ testuser$ mdatp log-level --verbose - Creating connection to daemon - Connection established - Operation succeeded -``` - -2) Reproduce the problem - -3) Run `mdatp --diagnostic` to backup Defender ATP's logs. The command will print out location with generated zip file. - - ```bash - mavel-mojave:~ testuser$ mdatp --diagnostic - Creating connection to daemon - Connection established - "/Library/Application Support/Microsoft/Defender/wdavdiag/d85e7032-adf8-434a-95aa-ad1d450b9a2f.zip" - ``` - -4) Restore logging level: - - ```bash - mavel-mojave:~ testuser$ mdatp log-level --info - Creating connection to daemon - Connection established - Operation succeeded - ``` - -## Installation issues - -If an error occurs during installation, the installer will only report a general failure. - -The detailed log will be saved to /Library/Logs/Microsoft/wdav.install.log. If you experience issues during installation, send us this file so we can help diagnose the cause. \ No newline at end of file diff --git a/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-resources.md b/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-resources.md new file mode 100644 index 0000000000..7f2b515f99 --- /dev/null +++ b/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-resources.md @@ -0,0 +1,112 @@ +--- +title: Microsoft Defender ATP for Mac Resources +description: Describes resources for Microsoft Defender ATP for Mac, including how to uninstall it, how to collect diagnostic logs, and known issues with the product. +keywords: microsoft, defender, atp, mac, installation, deploy, uninstallation, intune, jamf, macos, mojave, high sierra, sierra +search.product: eADQiWindows 10XVcnh +search.appverid: #met150 +ms.prod: w10 +ms.mktglfcycl: deploy +ms.sitesec: library +ms.pagetype: security +ms.author: v-maave +author: martyav +ms.localizationpriority: #medium +manager: dansimp +audience: ITPro +ms.collection: M365-security-compliance +ms.topic: #conceptual +--- + +## Collecting diagnostic information + +**Applies to:** + +[Windows Defender Advanced Threat Protection (Windows Defender ATP) for Mac](https://go.microsoft.com/fwlink/p/?linkid=???To-Add???) + +>[!IMPORTANT] +>Some information relates to prereleased product which may be substantially modified before it's commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here. + +If you can reproduce a problem, please increase the logging level, run the system for some time, and restore the logging level to the default. + +1) Increase logging level: + +```bash + mavel-mojave:~ testuser$ mdatp log-level --verbose + Creating connection to daemon + Connection established + Operation succeeded +``` + +2) Reproduce the problem + +3) Run `mdatp --diagnostic` to backup Defender ATP's logs. The command will print out location with generated zip file. + + ```bash + mavel-mojave:~ testuser$ mdatp --diagnostic + Creating connection to daemon + Connection established + "/Library/Application Support/Microsoft/Defender/wdavdiag/d85e7032-adf8-434a-95aa-ad1d450b9a2f.zip" + ``` + +4) Restore logging level: + + ```bash + mavel-mojave:~ testuser$ mdatp log-level --info + Creating connection to daemon + Connection established + Operation succeeded + ``` + +### Installation issues + +If an error occurs during installation, the installer will only report a general failure. + +The detailed log will be saved to /Library/Logs/Microsoft/wdav.install.log. If you experience issues during installation, send us this file so we can help diagnose the cause. + +## Uninstalling + +There are several ways to uninstall Microsoft Defender ATP for Mac. Please note that while centrally managed uninstall is available for JAMF, it is not yet available for Intune. + +### Within the GUI + +- Open **Finder > Applications**. Right click on **Microsoft Defender ATP > Move to Trash**. + +### From the command line: + +- ```sudo rm -rf '/Applications/Microsoft Defender ATP'``` + +### With a script + +Create a script in **Settings > Computer Management > Scripts**. + +![Microsoft Defender uninstall screenshot](images/MDATP_26_Uninstall.png) + +For example, this script removes Microsoft Defender ATP from the /Applications directory: + +```bash + echo "Is WDAV installed?" + ls -ld '/Applications/Microsoft Defender ATP.app' 2>/dev/null + + echo "Uninstalling WDAV..." + rm -rf '/Applications/Microsoft Defender ATP.app' + + echo "Is WDAV still installed?" + ls -ld '/Applications/Microsoft Defender ATP.app' 2>/dev/null + + echo "Done!" +``` + +### With a JAMF policy + +If you are running JAMF, your policy should contain a single script: + +![Microsoft Defender uninstall script screenshot](images/MDATP_27_UninstallScript.png) + +Configure the appropriate scope in the **Scope** tab to specify the machines that will receive this policy. + +## Known issues + +- Not fully optimized for performance or disk space yet. +- Full Windows Defender ATP integration is not available yet. +- Mac devices that switch networks may appear multiple times in the APT portal. +- Centrally managed uninstall via Intune is still in development. As an alternative, manually uninstall Microsoft Defender ATP for Mac from each client device. \ No newline at end of file diff --git a/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-uninstalling.md b/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-uninstalling.md deleted file mode 100644 index 5004b31c5b..0000000000 --- a/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac-uninstalling.md +++ /dev/null @@ -1,66 +0,0 @@ ---- -title: Uninstalling Microsoft Defender ATP for Mac -description: Describes how to uninstall Microsoft Defender ATP for Mac. -keywords: microsoft, defender, atp, mac, installation, deploy, intune, jamf, macos, mojave, high sierra, sierra -search.product: eADQiWindows 10XVcnh -search.appverid: #met150 -ms.prod: #w10 -ms.mktglfcycl: #deploy -ms.sitesec: library -ms.pagetype: security -ms.author: v-maave -author: martyav -ms.localizationpriority: #medium -manager: dansimp -audience: ITPro -ms.collection: M365-security-compliance -ms.topic: conceptual ---- - -# Uninstalling - -**Applies to:** - -[Windows Defender Advanced Threat Protection (Windows Defender ATP) for Mac](https://go.microsoft.com/fwlink/p/?linkid=???To-Add???) - ->[!IMPORTANT] ->Some information relates to prereleased product which may be substantially modified before it's commercially released. Microsoft makes no warranties, express or implied, with respect to the information provided here. - -There are several ways to uninstall Microsoft Defender ATP for Mac. Please note that while centrally managed uninstall is available for JAMF, it is not yet available for Intune. See [Windows Defender Advanced Threat Protection (Windows Defender ATP) for Mac](https://go.microsoft.com/fwlink/p/?linkid=???To-Add???) for updates on development. - -## Within the GUI - -- Open **Finder > Applications**. Right click on **Microsoft Defender ATP > Move to Trash**. - -## From the command line: - -- ```sudo rm -rf '/Applications/Microsoft Defender ATP'``` - -## With a script - -Create a script in **Settings > Computer Management > Scripts**. - -![Microsoft Defender uninstall screenshot](images/MDATP_26_Uninstall.png) - -For example, this script removes Microsoft Defender ATP from the /Applications directory: - -```bash -echo "Is WDAV installed?" -ls -ld '/Applications/Microsoft Defender ATP.app' 2>/dev/null - -echo "Uninstalling WDAV..." -rm -rf '/Applications/Microsoft Defender ATP.app' - -echo "Is WDAV still installed?" -ls -ld '/Applications/Microsoft Defender ATP.app' 2>/dev/null - -echo "Done!" -``` - -## With a JAMF policy - -If you are running JAMF, your policy should contain a single script: - -![Microsoft Defender uninstall script screenshot](images/MDATP_27_UninstallScript.png) - -Configure the appropriate scope in the **Scope** tab to specify the machines that will receive this policy. \ No newline at end of file diff --git a/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac.md b/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac.md index 42b5eb2508..fe62a0b6a7 100644 --- a/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac.md +++ b/windows/security/threat-protection/windows-defender-antivirus/microsoft-defender-atp-mac.md @@ -507,11 +507,4 @@ Controlling product settings, triggering on-demand scans, and several other impo - OS version - Computer model - Processor architecture - - Whether the device is a virtual machine - -## Known issues - -- Not fully optimized for performance or disk space yet. -- Full Windows Defender ATP integration is not available yet. -- Mac devices that switch networks may appear multiple times in the APT portal. -- Centrally managed uninstall via Intune is still in development. As an alternative, manually uninstall Microsoft Defender ATP for Mac from each client device. \ No newline at end of file + - Whether the device is a virtual machine \ No newline at end of file