diff --git a/windows/security/threat-protection/windows-defender-atp/fix-unhealhty-sensors-windows-defender-advanced-threat-protection.md b/windows/security/threat-protection/windows-defender-atp/fix-unhealhty-sensors-windows-defender-advanced-threat-protection.md index 3a5158d272..f6ed806476 100644 --- a/windows/security/threat-protection/windows-defender-atp/fix-unhealhty-sensors-windows-defender-advanced-threat-protection.md +++ b/windows/security/threat-protection/windows-defender-atp/fix-unhealhty-sensors-windows-defender-advanced-threat-protection.md @@ -44,6 +44,11 @@ A reinstalled or renamed machine will generate a new machine entity in Windows D **Machine was offboarded**
If the machine was offboarded it will still appear in machines list. After 7 days, the machine health state should change to inactive. + +**Machine is not sending signals** +If the machine is not sending any signals for more than 7 days to any of the Windows Defender ATP channels for any reason including conditions that fall under misconfigured machines classification, a machine can be considered inactive. + + Do you expect a machine to be in ‘Active’ status? [Open a support ticket ticket](https://support.microsoft.com/getsupport?wf=0&tenant=ClassicCommercial&oaspworkflow=start_1.0.0.0&locale=en-us&supportregion=en-us&pesid=16055&ccsid=636206786382823561). ## Misconfigured machines