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Joey Caparas
2016-07-13 15:07:17 +10:00
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windows/keep-secure/troubleshoot-onboarding-windows-defender-advanced-threat-protection.md
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@ -72,9 +72,9 @@ Event ID | Error Type | Resolution steps
5 | Offboarding data was found but couldn't be deleted | Check the permissions on the registry, specifically ```HKLM\SOFTWARE\Policies\Microsoft\Windows Advanced Threat Protection``` 5 | Offboarding data was found but couldn't be deleted | Check the permissions on the registry, specifically ```HKLM\SOFTWARE\Policies\Microsoft\Windows Advanced Threat Protection```
10 | Onboarding data couldn't be written to registry | Check the permissions on the registry, specifically ```HKLM\SOFTWARE\Policies\Microsoft\Windows Advanced Threat. Verify that the script was ran as an administrator. 10 | Onboarding data couldn't be written to registry | Check the permissions on the registry, specifically ```HKLM\SOFTWARE\Policies\Microsoft\Windows Advanced Threat. Verify that the script was ran as an administrator.
15 | Failed to start SENSE service |Check the service status (```sc query sense``` command). Make sure it's not in an intermediate state (*'Pending_Stopped'*, *'Pending_Running'*) and try to run the script again (with administrator rights). 15 | Failed to start SENSE service |Check the service status (```sc query sense``` command). Make sure it's not in an intermediate state (*'Pending_Stopped'*, *'Pending_Running'*) and try to run the script again (with administrator rights).
30 | The script failed to wait for the service to start running | The service could have taken more time to start or has encountered errors while trying to start. For more information on events and errors related to SENSE, see [Review events and errors on endpoints with Event viewer](event-error-codes-windows-defender-advanced-threat-protection.md) 30 | The script failed to wait for the service to start running | The service could have taken more time to start or has encountered errors while trying to start. For more information on events and errors related to SENSE, see [Review events and errors on endpoints with Event viewer](event-error-codes-windows-defender-advanced-threat-protection.md).
35 | The script failed to find needed onboarding status registry value | When the SENSE service starts for the first time, it writes onboarding status to the registry location ```HKLM\SOFTWARE\Microsoft\Windows Advanced Threat Protection\Status```. The script failed to find it after several seconds. You can manually test it and check if it's there. For more information on events and errors related to SENSE, see [Review events and errors on endpoints with Event viewer](event-error-codes-windows-defender-advanced-threat-protection.md) 35 | The script failed to find needed onboarding status registry value | When the SENSE service starts for the first time, it writes onboarding status to the registry location ```HKLM\SOFTWARE\Microsoft\Windows Advanced Threat Protection\Status```. The script failed to find it after several seconds. You can manually test it and check if it's there. For more information on events and errors related to SENSE, see [Review events and errors on endpoints with Event viewer].(event-error-codes-windows-defender-advanced-threat-protection.md).
40 | SENSE service onboarding status is not set to **1** | The SENSE service has failed to onboard properly. For more information on events and errors related to SENSE, see [Review events and errors on endpoints with Event viewer](event-error-codes-windows-defender-advanced-threat-protection.md) 40 | SENSE service onboarding status is not set to **1** | The SENSE service has failed to onboard properly. For more information on events and errors related to SENSE, see [Review events and errors on endpoints with Event viewer](event-error-codes-windows-defender-advanced-threat-protection.md).
**Use Event Viewer to identify and adress onboarding errors**: **Use Event Viewer to identify and adress onboarding errors**: