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Updates to Cortana docs
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# [Configure Windows 10](index.md)
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## [Accessibility information for IT Pros](windows-10-accessibility-for-ITPros.md)
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## [Configure access to Microsoft Store](stop-employees-from-using-microsoft-store.md)
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## [Cortana integration in your business or enterprise](cortana-at-work/cortana-at-work-overview.md)
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### [Testing scenarios using Cortana in your business or organization](cortana-at-work/cortana-at-work-testing-scenarios.md)
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#### [Test scenario 1 - Sign-in to Azure AD and use Cortana to manage the notebook](cortana-at-work/cortana-at-work-scenario-1.md)
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#### [Test scenario 2 - Perform a quick search with Cortana at work](cortana-at-work/cortana-at-work-scenario-2.md)
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#### [Test scenario 3 - Set a reminder for a specific location using Cortana at work](cortana-at-work/cortana-at-work-scenario-3.md)
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#### [Test scenario 4 - Use Cortana at work to find your upcoming meetings](cortana-at-work/cortana-at-work-scenario-4.md)
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#### [Test scenario 5 - Use Cortana to send email to a co-worker](cortana-at-work/cortana-at-work-scenario-5.md)
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#### [Test scenario 6 - Review a reminder suggested by Cortana based on what you’ve promised in email](cortana-at-work/cortana-at-work-scenario-6.md)
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#### [Test scenario 7 - Use Cortana and Windows Information Protection (WIP) to help protect your organization’s data on a device](cortana-at-work/cortana-at-work-scenario-7.md)
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### [Set up and test Cortana with Office 365 in your organization](cortana-at-work/cortana-at-work-o365.md)
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### [Set up and test Cortana with Microsoft Dynamics CRM (Preview feature) in your organization](cortana-at-work/cortana-at-work-crm.md)
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### [Set up and test Cortana for Power BI in your organization](cortana-at-work/cortana-at-work-powerbi.md)
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### [Set up and test custom voice commands in Cortana for your organization](cortana-at-work/cortana-at-work-voice-commands.md)
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### [Use Group Policy and mobile device management (MDM) settings to configure Cortana in your organization](cortana-at-work/cortana-at-work-policy-settings.md)
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### [Send feedback about Cortana at work back to Microsoft](cortana-at-work/cortana-at-work-feedback.md)
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## [Configure Cortana in Windows 10](cortana-at-work/cortana-at-work-overview.md)
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## [Set up and test Cortana in Windows 10, version 2004 and later](set-up-and-test-cortana-in-windows-10)
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## [Testing scenarios using Cortana in your business or organization](cortana-at-work/cortana-at-work-testing-scenarios.md)
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### [Test scenario 1 - Sign into Azure AD, enable the wake word, and try a voice query](cortana-at-work/cortana-at-work-scenario-1.md)
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### [Test scenario 2 - Perform a Bing search with Cortana](cortana-at-work/cortana-at-work-scenario-2.md)
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### [Test scenario 3 - Set a reminder](cortana-at-work/cortana-at-work-scenario-3.md)
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### [Test scenario 4 - Use Cortana to find free time on your calendar](cortana-at-work/cortana-at-work-scenario-4.md)
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### [Test scenario 5 - Find out about a person](cortana-at-work/cortana-at-work-scenario-5.md)
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### [Test scenario 6 - Change your language and perform a quick search with Cortana](cortana-at-work/cortana-at-work-scenario-6.md)
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## [Send feedback about Cortana at work back to Microsoft](cortana-at-work/cortana-at-work-feedback.md)
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## [Set up and test Cortana in Windows 10, versions 1909 and earlier, with Office 365 in your organization](cortana-at-work/cortana-at-work-o365.md)
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## [Use Group Policy and mobile device management (MDM) settings to configure Cortana in your organization](cortana-at-work/cortana-at-work-policy-settings.md)
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## [Set up a shared or guest PC with Windows 10](set-up-shared-or-guest-pc.md)
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## [Configure kiosks and digital signs on Windows desktop editions](kiosk-methods.md)
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### [Prepare a device for kiosk configuration](kiosk-prepare.md)
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---
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title: Set up and test Cortana with Office 365 in your organization (Windows 10)
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title: Set up and test Cortana in Windows 10, versions 1909 and earlier, with Microsoft 365 in your organization
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description: Learn how to connect Cortana to Office 365 so employees are notified about regular meetings and unusual events. You can even set an alarm for early meetings.
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ms.prod: w10
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ms.mktglfcycl: manage
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manager: dansimp
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---
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# Set up and test Cortana with Office 365 in your organization
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# Set up and test Cortana in Windows 10, versions 1909 and earlier, with Microsoft 365 in your organization
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**Applies to:**
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- Windows 10, version 1703
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- Windows 10 Mobile, version 1703
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Cortana in Windows 10 is already great at letting your employees quickly see what the day is going to look like, do meeting prep work like researching people in LinkedIn or getting documents ready, see where and when their meetings are going to be, get a sense of travel times to and from work, and even get updates from a calendar for upcoming trips.
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## What can you do with in Windows 10, versions 1909 and earlier?
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Your employees can use Cortana to help manage their day and be more productive by getting quick answers to common questions, setting reminders, adding tasks to their To-Do lists, and find out where their next meeting is.
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But Cortana works even harder when she connects to Office 365, helping employees to be notified about unusual events, such as meetings over lunch or during a typical commute time, and about early meetings, even setting an alarm so the employee isn’t late.
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**See also:**
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[Known issues for Windows Desktop Search and Cortana in Windows 10](https://support.microsoft.com/help/3206883/known-issues-for-windows-desktop-search-and-cortana-in-windows-10).
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We’re continuing to add more and more capabilities to Cortana so she can become even more helpful with your productivity-related tasks, such as emailing, scheduling, and other tasks that are important to help you be successful.
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### Before you begin
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There are a few things to be aware of before you start using Cortana in Windows 10, versions 1909 and earlier.
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>[!NOTE]
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>For a quick review of the frequently asked questions about Cortana and Office 365 integration, see the blog post, [An early look at Cortana integration with Office 365](https://go.microsoft.com/fwlink/p/?LinkId=717379).
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- **Azure Active Directory (Azure AD) account.** Before your employees can use Cortana in your org, they must be logged in using their Azure AD account through Cortana's notebook. They must also authorize Cortana to access Microsoft 365 on their behalf.
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## Before you begin
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There are a few things to be aware of before you start using Cortana with Office 365 in your organization.
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- **Office 365 Trust Center.** Cortana in Windows 10, version 1909 and earlier, isn't a service governed by the [Online Services Terms](https://www.microsoft.com/en-us/licensing/product-licensing/products). [Learn more about how Cortana in Windows 10, versions 1909 and earlier, treats your data](https://support.microsoft.com/en-us/help/4468233/cortana-and-privacy-microsoft-privacy).
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- **Software requirements.** O365 integration with Cortana is available in all countries/regions where Cortana is supported for consumers today. This includes the United States, United Kingdom, Canada, France, Italy, Germany, Spain, China, Japan, India, and Australia. As Cortana comes to more countries, it will also become available to organizations.
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- **Azure Active Directory (Azure AD) account.** Before your employees can use Cortana in your org, they must be logged in using their Azure AD account through Cortana’s notebook. They must also authorize Cortana to access Office 365 on their behalf.
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- **Office 365 Trust Center.** Cortana isn't a service covered by the Office 365 Trust Center. [Learn more about how Cortana treats your data](https://go.microsoft.com/fwlink/p/?LinkId=536419).
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- Windows Information Protection (WIP). If you want to secure the calendar, email, and contact info provided to Cortana on a device, you can use WIP. For more info about WIP, see [Protect your enterprise data using Windows Information Protection (WIP)](https://docs.microsoft.com/en-us/windows/threat-protection/windows-information-protection/protect-enterprise-data-using-wip). If you decide to use WIP, you must also have a management solution. This can be Microsoft Intune, Microsoft Endpoint Configuration Manager (version 1606 or later), or your current company-wide 3rd party mobile device management (MDM) solution.
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- **Troubleshooting tips.** If you run into issues, check out these [troubleshooting tips](https://go.microsoft.com/fwlink/p/?LinkId=620763).
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## Turn on Cortana with Office 365 on employees’ devices
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You must tell your employees to turn on Cortana before they’ll be able to use it with Office 365.
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### Turn on Cortana enterprise services on employees devices
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Your employees must connect Cortana to their Microsoft 365 account to be able to use skills like email and calendar.
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**To turn on local Cortana with Office 365**
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#### Turn on Cortana enterprise services
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1. Click on the **Cortana** search box in the taskbar, and then click the **Notebook** icon.
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1. Select the **Cortana** search box in the taskbar, and then select the **Notebook** icon.
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2. Click on **Connected Services**, click **Office 365**, and then click **Connect**.
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The employee can also disconnect by clicking **Disconnect** from the **Office 365** screen.
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## Turn off Cortana with Office 365
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Cortana can only access data in your Office 365 org when it’s turned on. If you don’t want Cortana to access your corporate data, you can turn it off in the Microsoft 365 admin center.
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**To turn off Cortana with Office 365**
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1. [Sign in to Office 365](https://www.office.com/signin) using your Azure AD account.
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2. Go to the [admin center](https://support.office.com/article/Office-365-admin-center-58537702-d421-4d02-8141-e128e3703547).
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3. Expand **Service Settings**, and select **Cortana**.
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4. Click **Cortana** to toggle Cortana off.
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All Office 365 functionality related to Cortana is turned off in your organization and your employees are unable to use her at work.
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2. Select **Manage Skills** , select **Manage accounts** , and under **Microsoft 365** select **Link**. The employee will be directed to sign into their Microsoft 365 account.
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3. The employee can also disconnect by selecting **Microsoft 365**, then **Unlink**.
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#### Turn off Cortana enterprise services
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Cortana in Windows 10, versions 1909 and earlier can only access data in your Microsoft 365 organization when it's turned on. If you don't want Cortana to access your corporate data, you can turn it off in the Microsoft 365 admin center.
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1. Sign into the [Microsoft 365 admin center](https://admin.microsoft.com/) using your admin account.
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2. Select the app launcher icon in the upper-left and choose **Admin**.
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3. Expand **Settings** and select **Settings**.
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4. Select **Cortana** to toggle Cortana's access to Microsoft 365 data off.
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---
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title: Set up and test Cortana in Windows 10, version 2004 and later
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ms.reviewer:
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manager: dansimp
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description: Cortana includes powerful configuration options specifically to optimize for unique small to medium-sized business and enterprise environments.
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ms.prod: w10
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ms.mktglfcycl: manage
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ms.sitesec: library
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author: kwekua
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ms.localizationpriority: medium
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ms.author: dansimp
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---
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# Set up and test Cortana in Windows 10, version 2004 and later
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**Applies to:**
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- Windows 10, version 1703
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- Windows 10 Mobile, version 1703
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## Before you begin
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- If your enterprise had previously disabled Cortana for your employees using the **Computer Configuration\Administrative Templates\Windows Components\Search\Allow Cortana** Group Policy or the **Experience\AllowCortana** MDM setting but want to enable it now that Cortana is part of Microsoft 365, you will need to re-enable it at least for Windows 10, version 2004 and later.
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- **Cortana is regularly updated through the Microsoft Store.** Beginning with Windows 10, version 2004, Cortana is an appx preinstalled with Windows and is regularly updated through the Microsoft Store. To receive the latest updates to Cortana, you will need to [enable updates through the Microsoft Store](https://docs.microsoft.com/en-us/windows/configuration/stop-employees-from-using-microsoft-store).
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INSERT SCREENSHOT 1
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## Set up and configure the Bing Answers feature
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Bing Answers provides fast, authoritative results to search queries based on search terms. When the Bing Answers feature is enabled, users will be able to ask Cortana web-related questions in the Cortana in Windows app, such as "What's the current weather?" or "Who is the president of the U.S.?," and get a response, based on public results from Bing.com.
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The above experience is powered by Microsoft Bing, and Cortana sends the user queries to Bing. The use of Microsoft Bing is governed by the [Microsoft Services Agreement](https://www.microsoft.com/en-us/servicesagreement) and [Privacy Statement](https://privacy.microsoft.com/en-US/privacystatement).
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## Configure the Bing Answers feature
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Admins can configure the Cortana in Windows Bing Answers feature for their organizations. As the admin, use the following steps to change the setting for Bing Answers at the tenant/security group level. This setting is enabled by default, so that all users who have Cortana enabled will be able to receive Bing Answers. By default, the Bing Answer feature will be available to your users.
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Users cannot enable or disable the Bing Answer feature individually. So, if you disable this feature at the tenant/security group level, no users in your organization or specific security group will be able to use Bing Answers in Cortana in Windows.
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Sign in to the [Office Configuration Admin tool](https://config.office.com/).
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Follow the steps [here](https://docs.microsoft.com/en-us/deployoffice/overview-office-cloud-policy-service#steps-for-creating-a-policy-configuration) to create this policy configuration. Once completed, the policy will look as shown below:
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INSERT SCREENSHOT 3
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## How does Microsoft handle customer data for Bing Answers?
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When a user enters a search query (by speech or text), Cortana evaluates if the request is for any of our first-party compliant skills if enabled in a specific market, and does the following:
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1. If it is for any of the first-party compliant skills, the query is sent to that skill, and results/action are returned.
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2. If it is not for any of the first-party compliant skills, the query is sent to Bing for a search of public results from Bing.com. Because enterprise searches might be sensitive, similar to [Microsoft Search in Bing](https://docs.microsoft.com/en-us/MicrosoftSearch/security-for-search#microsoft-search-in-bing-protects-workplace-searches), Bing Answers in Cortana has implemented a set of trust measures, described below, that govern how the separate search of public results from Bing.com is handled. The Bing Answers in Cortana trust measures are consistent with the enhanced privacy and security measures described in [Microsoft Search in Bing](https://docs.microsoft.com/en-us/MicrosoftSearch/security-for-search). All Bing.com search logs that pertain to Cortana traffic are disassociated from users' workplace identity. All Cortana queries issued via a work or school account are stored separately from public, non-Cortana traffic.
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Bing Answers is enabled by default for all users. However, admins can configure and change this for specific users/user groups in their organization.
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## How the Bing Answer policy configuration is applied
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Before a query is sent to Bing for a search of public results from Bing.com, the Bing Answers service checks with the Office Cloud Policy Service to see if there are any policy configurations that pertain to the user for allowing Bing Answers to respond to questions users ask Cortana. If the user is a member of an AAD group that is assigned that policy configuration, then the appropriate policy settings are applied and a check is made again in 10 minutes.
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