From b1b85896d0090d2dbac1d71f0a93287acb117c73 Mon Sep 17 00:00:00 2001 From: Kevin Brice <48140644+kevbrice@users.noreply.github.com> Date: Mon, 15 Jul 2019 14:28:35 -0700 Subject: [PATCH] Fix instances of "Window 10" (#690) --- windows/release-information/status-windows-10-1903.yml | 10 +++++----- 1 file changed, 5 insertions(+), 5 deletions(-) diff --git a/windows/release-information/status-windows-10-1903.yml b/windows/release-information/status-windows-10-1903.yml index 1eab01cae5..8ccf99cf28 100644 --- a/windows/release-information/status-windows-10-1903.yml +++ b/windows/release-information/status-windows-10-1903.yml @@ -96,7 +96,7 @@ sections: - type: markdown text: " - +
DetailsOriginating updateStatusHistory
The dGPU may occasionally disappear from device manager on Surface Book 2 with dGPU
Microsoft has identified a compatibility issue on some Surface Book 2 devices configured with Nvidia discrete graphics processing unit (dGPU). After updating to Window 10, version 1903 (May 2019 Feature Update), some apps or games that needs to perform graphics intensive operations may close or fail to open.

To safeguard your update experience, we have applied a compatibility hold on Surface Book 2 devices with Nvidia dGPUs from being offered Windows 10, version 1903, until this issue is resolved.

Affected platforms:
  • Client: Windows 10, version 1903
Workaround: To mitigate the issue if you are already on Windows 10, version 1903, you can restart the device or select the Scan for hardware changes button in the Action menu or on the toolbar in Device Manager.

Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

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OS Build 18362.145

May 29, 2019
KB4497935
Acknowledged
Last updated:
July 12, 2019
04:20 PM PT

Opened:
July 12, 2019
04:20 PM PT
The dGPU may occasionally disappear from device manager on Surface Book 2 with dGPU
Microsoft has identified a compatibility issue on some Surface Book 2 devices configured with Nvidia discrete graphics processing unit (dGPU). After updating to Windows 10, version 1903 (May 2019 Feature Update), some apps or games that needs to perform graphics intensive operations may close or fail to open.

To safeguard your update experience, we have applied a compatibility hold on Surface Book 2 devices with Nvidia dGPUs from being offered Windows 10, version 1903, until this issue is resolved.

Affected platforms:
  • Client: Windows 10, version 1903
Workaround: To mitigate the issue if you are already on Windows 10, version 1903, you can restart the device or select the Scan for hardware changes button in the Action menu or on the toolbar in Device Manager.

Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

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OS Build 18362.145

May 29, 2019
KB4497935
Acknowledged
Last updated:
July 12, 2019
04:20 PM PT

Opened:
July 12, 2019
04:20 PM PT
Initiating a Remote Desktop connection may result in black screen
When initiating a Remote Desktop connection to devices with some older GPU drivers, you may receive a black screen. Any version of Windows may encounter this issue when initiating a Remote Desktop connection to a Windows 10, version 1903 device which is running an affected display driver, including the drivers for the Intel 4 series chipset integrated GPU (iGPU).

Affected platforms:
  • Client: Windows 10, version 1903
  • Server: Windows Server, version 1903
Next steps: We are working on a resolution that will be made available in upcoming release.

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OS Build 18362.145

May 29, 2019
KB4497935
Investigating
Last updated:
July 12, 2019
04:42 PM PT

Opened:
July 12, 2019
04:42 PM PT
Devices starting using PXE from a WDS or SCCM servers may fail to start
Devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) or System Center Configuration Manager (SCCM) may fail to start with the error \"Status: 0xc0000001, Info: A required device isn't connected or can't be accessed\" after installing KB4503293 on a WDS server.

Affected platforms:
  • Server: Windows Server 2008 SP2; Windows Server 2008 R2 SP1; Windows Server 2012; Windows Server 2012 R2; Windows Server 2016; Windows Server, version 1803; Windows Server 2019; Windows Server, version 1809; Windows Server, version 1903
Workaround:
To mitigate this issue on an SCCM server:
  1. Verify Variable Window Extension is enabled.
  2. Set the values of TFTP block size to 4096 and TFTP window size to 1. For guidance on how to configure them, see Customize the RamDisk TFTP block and window sizes on PXE-enabled distribution points.
Note Try the default values for TFTP block size and TFTP window size first but depending on your environment and overall settings, you may need to adjust them for your setup. You can also try the Enable a PXE responder without Windows Deployment Service setting. For more information on this setting, see Install and configure distribution points in Configuration Manager.

To mitigate this issue on a WDS server without SCCM:
  1. In WDS TFTP settings, verify Variable Window Extension is enabled.
  2. In the Boot Configuration Data (BCD) of the imported image, set RamDiskTFTPBlockSize to 1456.
  3. In the BCD of the imported image, set RamDiskTFTPWindowSize to 4.
Note Try the default values for RamDiskTFTPBlockSize and RamDiskTFTPWindowSize first but depending on your environment and overall settings, you may need to adjust them for your setup.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

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OS Build 18362.175

June 11, 2019
KB4503293
Mitigated
Last updated:
July 10, 2019
07:09 PM PT

Opened:
July 10, 2019
02:51 PM PT
@@ -118,14 +118,14 @@ sections: text: " - + - - - + + +
DetailsOriginating updateStatusHistory
Windows Sandbox may fail to start with error code “0x80070002”
Windows Sandbox may fail to start with \"ERROR_FILE_NOT_FOUND (0x80070002)\" on devices in which the operating system language is changed during the update process when installing Windows 10, version 1903.

Affected platforms:
  • Client: Windows 10, version 1903
Next steps: We are working on a resolution and will provide an update in an upcoming release.

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OS Build 18362.116

May 20, 2019
KB4505057
Investigating
Last updated:
June 10, 2019
06:06 PM PT

Opened:
May 24, 2019
04:20 PM PT
Display brightness may not respond to adjustments
Microsoft and Intel have identified a driver compatibility issue on devices configured with certain Intel display drivers. After updating to Window 10, version 1903, brightness settings may sometime appear as if changes applied took effect, yet the actual display brightness doesn't change.

To safeguard your update experience, we have applied a compatibility hold on devices with certain Intel drivers from being offered Windows 10, version 1903, until this issue is resolved.

Affected platforms:
  • Client: Windows 10, version 1903
Workaround: Restart your device to apply changes to brightness.

Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved.

Next steps: We are working on a resolution that will be made available in upcoming release.

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OS Build 18362.116

May 21, 2019
KB4505057
Investigating
Last updated:
May 21, 2019
04:47 PM PT

Opened:
May 21, 2019
07:56 AM PT
Display brightness may not respond to adjustments
Microsoft and Intel have identified a driver compatibility issue on devices configured with certain Intel display drivers. After updating to Windows 10, version 1903, brightness settings may sometime appear as if changes applied took effect, yet the actual display brightness doesn't change.

To safeguard your update experience, we have applied a compatibility hold on devices with certain Intel drivers from being offered Windows 10, version 1903, until this issue is resolved.

Affected platforms:
  • Client: Windows 10, version 1903
Workaround: Restart your device to apply changes to brightness.

Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved.

Next steps: We are working on a resolution that will be made available in upcoming release.

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OS Build 18362.116

May 21, 2019
KB4505057
Investigating
Last updated:
May 21, 2019
04:47 PM PT

Opened:
May 21, 2019
07:56 AM PT
Gamma ramps, color profiles, and night light settings do not apply in some cases
Microsoft has identified some scenarios where gamma ramps, color profiles and night light settings may stop working.

Microsoft has identified some scenarios where night light settings may stop working, for example:
  • Connecting to (or disconnecting from) an external monitor, dock, or projector
  • Rotating the screen
  • Updating display drivers or making other display mode changes
  • Closing full screen applications
  • Applying custom color profiles
  • Running applications that rely on custom gamma ramps
Affected platforms:
  • Client: Windows 10, version 1903
Workaround: If you find that your night light has stopped working, try turning the night light off and on, or restarting your computer. For other color setting issues, restart your computer to correct the issue.

Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

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OS Build 18362.116

May 21, 2019
KB4505057
Mitigated
Last updated:
May 24, 2019
11:02 AM PT

Opened:
May 21, 2019
07:28 AM PT
Unable to discover or connect to Bluetooth devices
Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek and Qualcomm. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek or Qualcomm Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.

Affected platforms:
  • Client: Windows 10, version 1903
  • Server: Windows Server, version 1903
Workaround: Check with your device manufacturer (OEM) to see if an updated driver is available and install it.

  • For Qualcomm drivers, you will need to install a driver version greater than 10.0.1.11.
  • For Realtek drivers, you will need to install a driver version greater than 1.5.1011.0.
Note Until an updated driver has been installed, we recommend you do not attempt to manually update using the Update now button or the Media Creation Tool. 

Next steps: Microsoft is working with Realtek and Qualcomm to release new drivers for all affected system via Windows Update.  


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OS Build 18362.116

May 21, 2019
KB4505057
Mitigated
Last updated:
May 21, 2019
04:48 PM PT

Opened:
May 21, 2019
07:29 AM PT
Intel Audio displays an intcdaud.sys notification
Microsoft and Intel have identified an issue with a range of Intel Display Audio device drivers that may result in higher than normal battery drain. If you see an intcdaud.sys notification or “What needs your attention” notification when trying to update to Windows 10, version 1903, you have an affected Intel Audio Display device driver installed on your machine (intcdaud.sys, versions 10.25.0.3 through 10.25.0.8).
  
To safeguard your update experience, we have applied a compatibility hold on devices with drivers from being offered Windows 10, version 1903 until updated device drivers have been installed.

Affected platforms:
  • Client: Windows 10, version 1903; Windows 10, version 1809
Workaround:
On the “What needs your attention\" notification, click the Back button to remain on your current version of Windows 10. (Do not click Confirm as this will proceed with the update and you may experience compatibility issues.) Affected devices will automatically revert to the previous working configuration.

For more information, see Intel's customer support guidance and the Microsoft knowledge base article KB4465877.

Note We recommend you do not attempt to update your devices until newer device drivers are installed.

Next steps: You can opt to wait for newer drivers to be installed automatically through Windows Update or check with the computer manufacturer for the latest device driver software availability and installation procedures.

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OS Build 18362.116

May 21, 2019
KB4505057
Mitigated
Last updated:
May 21, 2019
04:47 PM PT

Opened:
May 21, 2019
07:22 AM PT
Cannot launch Camera app
Microsoft and Intel have identified an issue affecting Intel RealSense SR300 and Intel RealSense S200 cameras when using the Camera app. After updating to the Windows 10 May 2019 Update and launching the Camera app, you may get an error message stating:

\"Close other apps, error code: 0XA00F4243.”


To safeguard your update experience, we have applied a protective hold on machines with Intel RealSense SR300 or Intel RealSense S200 cameras installed from being offered Windows 10, version 1903, until this issue is resolved.

Affected platforms:
  • Client: Windows 10, version 1903
Workaround: To temporarily resolve this issue, perform one of the following:

  • Unplug your camera and plug it back in.

or

  • Disable and re-enable the driver in Device Manager. In the Search box, type \"Device Manager\" and press Enter. In the Device Manager dialog box, expand Cameras, then right-click on any RealSense driver listed and select Disable device. Right click on the driver again and select Enable device.

or

  • Restart the RealSense service. In the Search box, type \"Task Manager\" and hit Enter. In the Task Manager dialog box, click on the Services tab, right-click on RealSense, and select Restart
Note This workaround will only resolve the issue until your next system restart.

Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until this issue has been resolved.

Next steps: We are working on a resolution and will provide an update in an upcoming release.

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OS Build 18362.116

May 21, 2019
KB4505057
Mitigated
Last updated:
May 21, 2019
04:47 PM PT

Opened:
May 21, 2019
07:20 AM PT
Intermittent loss of Wi-Fi connectivity
Some older computers may experience loss of Wi-Fi connectivity due to an outdated Qualcomm driver. An updated Wi-Fi driver should be available from your device manufacturer (OEM).

To safeguard your upgrade experience, we have applied a hold on devices with this Qualcomm driver from being offered Windows 10, version 1903, until the updated driver is installed.

Affected platforms:
  • Client: Windows 10, version 1903
Workaround: Download and install an updated Wi-Fi driver from your device manufacturer (OEM).
 
Note We recommend that you do not attempt to manually update using the Update now button or the Media Creation Tool until a new driver has been installed and the Windows 10, version 1903 feature update has been automatically offered to you.

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OS Build 18362.116

May 21, 2019
KB4505057
Mitigated
Last updated:
May 21, 2019
04:46 PM PT

Opened:
May 21, 2019
07:13 AM PT
Loss of functionality in Dynabook Smartphone Link app
Some users may experience a loss of functionality after updating to Windows 10, version 1903 when using the Dynabook Smartphone Link application on Windows devices. Loss of functionality may affect the display of phone numbers in the Call menu and the ability to answer phone calls on the Windows PC.

To safeguard your update experience, we have applied a compatibility hold on devices with Dynabook Smartphone Link from being offered Windows 10, version 1903, until this issue is resolved.

Affected platforms:
  • Client: Windows 10, version 1903
Resolution: This issue is now resolved and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to Window 10, version 1903.

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OS Build 18362.116

May 20, 2019
KB4505057
Resolved
Resolved:
July 11, 2019
01:54 PM PT

Opened:
May 24, 2019
03:10 PM PT
Audio not working with Dolby Atmos headphones and home theater
After updating to Windows 10, version 1903, you may experience loss of audio with Dolby Atmos for home theater (free extension) or Dolby Atmos for headphones (paid extension) acquired through the Microsoft Store due to a licensing configuration error.
 
This occurs due to an issue with a Microsoft Store licensing component, where license holders are not able to connect to the Dolby Access app and enable Dolby Atmos extensions.
 
To safeguard your update experience, we have applied protective hold on devices from being offered Windows 10, version 1903 until this issue is resolved. This configuration error will not result in loss of access for the acquired license once the problem is resolved.

Affected platforms:
  • Client: Windows 10, version 1903
Resolution: This issue is now resolved and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to Window 10, version 1903.

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OS Build 18362.116

May 21, 2019
KB4505057
Resolved
Resolved:
July 11, 2019
01:53 PM PT

Opened:
May 21, 2019
07:16 AM PT
Error attempting to update with external USB device or memory card attached
If you have an external USB device or SD memory card attached when installing Windows 10, version 1903, you may get an error message stating \"This PC can't be upgraded to Windows 10.\" This is caused by inappropriate drive reassignment during installation.

Sample scenario: An update to Windows 10, version 1903 is attempted on a computer that has a thumb drive inserted into its USB port. Before the update, the thumb drive is mounted in the system as drive G based on the existing drive configuration. After the feature update is installed; however, the device is reassigned a different drive letter (e.g., drive H).

Note The drive reassignment is not limited to removable drives. Internal hard drives may also be affected.

To safeguard your update experience, we have applied a hold on devices with an external USB device or SD memory card attached from being offered Windows 10, version 1903 until this issue is resolved.

Affected platforms:
  • Client: Windows 10, version 1903
Resolution: This issue is now resolved and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to Window 10, version 1903.

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OS Build 18362.116

May 21, 2019
KB4505057
Resolved
Resolved:
July 11, 2019
01:53 PM PT

Opened:
May 21, 2019
07:38 AM PT
Loss of functionality in Dynabook Smartphone Link app
Some users may experience a loss of functionality after updating to Windows 10, version 1903 when using the Dynabook Smartphone Link application on Windows devices. Loss of functionality may affect the display of phone numbers in the Call menu and the ability to answer phone calls on the Windows PC.

To safeguard your update experience, we have applied a compatibility hold on devices with Dynabook Smartphone Link from being offered Windows 10, version 1903, until this issue is resolved.

Affected platforms:
  • Client: Windows 10, version 1903
Resolution: This issue is now resolved and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to Windows 10, version 1903.

Back to top
OS Build 18362.116

May 20, 2019
KB4505057
Resolved
Resolved:
July 11, 2019
01:54 PM PT

Opened:
May 24, 2019
03:10 PM PT
Audio not working with Dolby Atmos headphones and home theater
After updating to Windows 10, version 1903, you may experience loss of audio with Dolby Atmos for home theater (free extension) or Dolby Atmos for headphones (paid extension) acquired through the Microsoft Store due to a licensing configuration error.
 
This occurs due to an issue with a Microsoft Store licensing component, where license holders are not able to connect to the Dolby Access app and enable Dolby Atmos extensions.
 
To safeguard your update experience, we have applied protective hold on devices from being offered Windows 10, version 1903 until this issue is resolved. This configuration error will not result in loss of access for the acquired license once the problem is resolved.

Affected platforms:
  • Client: Windows 10, version 1903
Resolution: This issue is now resolved and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to Windows 10, version 1903.

Back to top
OS Build 18362.116

May 21, 2019
KB4505057
Resolved
Resolved:
July 11, 2019
01:53 PM PT

Opened:
May 21, 2019
07:16 AM PT
Error attempting to update with external USB device or memory card attached
If you have an external USB device or SD memory card attached when installing Windows 10, version 1903, you may get an error message stating \"This PC can't be upgraded to Windows 10.\" This is caused by inappropriate drive reassignment during installation.

Sample scenario: An update to Windows 10, version 1903 is attempted on a computer that has a thumb drive inserted into its USB port. Before the update, the thumb drive is mounted in the system as drive G based on the existing drive configuration. After the feature update is installed; however, the device is reassigned a different drive letter (e.g., drive H).

Note The drive reassignment is not limited to removable drives. Internal hard drives may also be affected.

To safeguard your update experience, we have applied a hold on devices with an external USB device or SD memory card attached from being offered Windows 10, version 1903 until this issue is resolved.

Affected platforms:
  • Client: Windows 10, version 1903
Resolution: This issue is now resolved and the safeguard hold has been removed. Please note, it can take up to 48 hours before you can update to Windows 10, version 1903.

Back to top
OS Build 18362.116

May 21, 2019
KB4505057
Resolved
Resolved:
July 11, 2019
01:53 PM PT

Opened:
May 21, 2019
07:38 AM PT
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