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Azure IaaS addition
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ms.date: 02/25/2025
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ms.date: 04/22/2025
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title: Considerations and known issues when using Credential Guard
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description: Considerations, recommendations, and known issues when using Credential Guard.
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ms.topic: troubleshooting
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@ -112,6 +112,12 @@ When data protected with user DPAPI is unusable, then the user loses access to a
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**Workaround:** Users can resolve the problem by connecting their device to the domain and rebooting or using their Encrypting File System Data Recovery Agent certificate. For more information about Encrypting File System Data Recovery Agent certificate, see [Create and verify an Encrypting File System (EFS) Data Recovery Agent (DRA) certificate](/previous-versions/windows/it-pro/windows-10/security/information-protection/windows-information-protection/create-and-verify-an-efs-dra-certificate).
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### Azure Virtual Machines lose access to the data protected by Credential Guard after deallocation
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When an Azure Virtual Machine is deallocated, the underlying hardware is released, causing the keys protected by the TPM to become inaccessible. Consequently, any data protected by those keys also becomes inaccessible.
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For more information, see [States and billing status of Azure Virtual Machines](/azure/virtual-machines/states-billing#power-states-and-billing).
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## Known issues
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Credential Guard blocks certain authentication capabilities. Applications that require such capabilities won't function when Credential Guard is enabled.
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