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windows/plan/act-glossary.md
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---
title: ACT Glossary (Windows 10)
description: The following table lists terms and definitions used by the Application Compatibility Toolkit (ACT).
ms.assetid: 984d1cce-c1ac-4aa8-839a-a23e15da6f32
ms.prod: w10
ms.mktglfcycl: plan
ms.pagetype: appcompat
ms.sitesec: library
author: TrudyHa
redirect_url: https://technet.microsoft.com/en-us/itpro/windows/deploy/manage-windows-upgrades-with-upgrade-analytics.md
---
# ACT Glossary
**Applies to**
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
- Windows Server 2012
- Windows Server 2008 R2
The following table lists terms and definitions used by the Application Compatibility Toolkit (ACT).
<table>
<colgroup>
<col width="50%" />
<col width="50%" />
</colgroup>
<thead>
<tr class="header">
<th align="left">Term</th>
<th align="left">Definition</th>
</tr>
</thead>
<tbody>
<tr class="odd">
<td align="left"><p>ACT Community</p></td>
<td align="left"><p>An online environment that enables ACT users to share issues and solution data with other registered ACT users.</p></td>
</tr>
<tr class="even">
<td align="left"><p>ACT Log Processing Service (LPS)</p></td>
<td align="left"><p>The service that processes the log files uploaded from your client computers, adding the information to your ACT database.</p></td>
</tr>
<tr class="odd">
<td align="left"><p>AppHelp message</p></td>
<td align="left"><p>A type of compatibility fix. An AppHelp message is designed to appear when a user starts an application that has compatibility issues. The message can prevent the application from starting, or simply provide information about compatibility issues in the application.</p></td>
</tr>
<tr class="even">
<td align="left"><p>Application Compatibility Manager (ACM)</p></td>
<td align="left"><p>The user interface that enables you to view reports generated from the ACT database. This is also where you create data-collection packages.</p></td>
</tr>
<tr class="odd">
<td align="left"><p>Compatibility Administrator</p></td>
<td align="left"><p>A tool that enables you to create and deploy compatibility fixes, compatibility modes, and AppHelp messages, to resolve your compatibility issues.</p></td>
</tr>
<tr class="even">
<td align="left"><p>compatibility fix</p></td>
<td align="left"><p>A small piece of code that intercepts API calls from applications, transforming them so that Windows will provide the same product support for the application as previous versions of the operating system. Previously known as a &quot;shim&quot;.</p></td>
</tr>
<tr class="odd">
<td align="left"><p>compatibility mode</p></td>
<td align="left"><p>Group of compatibility fixes found to resolve many common application compatibility issues.</p></td>
</tr>
<tr class="even">
<td align="left"><p>compatibility solution</p></td>
<td align="left"><p>The solution to a known compatibility issue, as entered by the user, Microsoft, or a vendor.</p></td>
</tr>
<tr class="odd">
<td align="left"><p>data-collection package</p></td>
<td align="left"><p>A Windows installer (.msi) file created by Application Compatibility Manager (ACM) for deploying to each of your client computers. Data-collection packages include inventory collection packages and runtime analysis packages.</p></td>
</tr>
<tr class="even">
<td align="left"><p>deployment</p></td>
<td align="left"><p>The process of distributing and installing a software program throughout an entire organization. A deployment is not the same as a pilot, which is where you provide the software application to a smaller group of users to identify and evaluate problems that might occur during the actual deployment.</p></td>
</tr>
<tr class="odd">
<td align="left"><p>independent software vendor (ISV)</p></td>
<td align="left"><p>An individual or an organization that independently creates computer software.</p></td>
</tr>
<tr class="even">
<td align="left"><p>inventory-collector package</p></td>
<td align="left"><p>A package that examines each of your organization's computers to identify the installed applications and system information. You can view the results on the Analyze screen in ACM.</p></td>
</tr>
<tr class="odd">
<td align="left"><p>Microsoft Compatibility Exchange</p></td>
<td align="left"><p>A web service that transfers compatibility information between Microsoft and the ACT database.</p></td>
</tr>
<tr class="even">
<td align="left"><p>runtime-analysis package</p></td>
<td align="left"><p>A data-collection package that you deploy to computers in a test environment for compatibility testing. The runtime-analysis package includes tools for monitoring applications for compatibility issues and submitting compatibility feedback.</p></td>
</tr>
<tr class="odd">
<td align="left"><p>session 0</p></td>
<td align="left"><p>The session that is used for all of the system services. Previously, users could run in Session 0 without issues; however, this was changed in Windows Vista so that all users are now required to run in Session 1 or later.</p></td>
</tr>
<tr class="even">
<td align="left"><p>shim</p></td>
<td align="left"><p>See Other Term: compatibility fix</p></td>
</tr>
<tr class="odd">
<td align="left"><p>User Account Control (UAC)</p></td>
<td align="left"><p>A security feature that helps prevent unauthorized changes to a computer, by asking the user for permission or administrator credentials before performing actions that could potentially affect the computer's operation or that change settings that affect multiple users.</p></td>
</tr>
</tbody>
</table>
 
 
 

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windows/plan/act-product-and-documentation-resources.md
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---
title: ACT Product and Documentation Resources (Windows 10)
description: The following sections provide links to resources and reference material for the Application Compatibility Toolkit (ACT).
ms.assetid: c7954b5a-164d-4548-af58-cd3a1de5cc43
ms.prod: w10
ms.mktglfcycl: plan
ms.pagetype: appcompat
ms.sitesec: library
author: TrudyHa
redirect_url: https://technet.microsoft.com/en-us/itpro/windows/deploy/manage-windows-upgrades-with-upgrade-analytics.md
---
# ACT Product and Documentation Resources
**Applies to**
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
- Windows Server 2012
- Windows Server 2008 R2
The following sections provide links to resources and reference material for the Application Compatibility Toolkit (ACT).
## Information Related to the Application Compatibility Toolkit
- [Microsoft SQL Server](http://go.microsoft.com/fwlink/p/?LinkId=184584). Use Microsoft SQL Server to take full advantage of ACT features. Visit the SQL Server home page for product information, technical resources, and support.
- [Microsoft SQL Server Express Edition](http://go.microsoft.com/fwlink/p/?LinkId=690325). If you are not already running SQL Server, download a free version of SQL Server Express and its management tools.
- [Microsoft System Center Configuration Manager](http://go.microsoft.com/fwlink/p/?LinkId=690326). Visit the System Center Configuration Manager home page for product information, technical resources, and support.
- [Microsoft Application Verifier](http://go.microsoft.com/fwlink/p/?LinkId=52529). Application Verifier is required by the Standard User Analyzer tool.
## Information About Application Compatibility
- [Application Compatibility home page](http://go.microsoft.com/fwlink/p/?LinkId=184586). Go here for general application compatibility information, including videos, key resources, advice, and technical guidance.
- [Windows Developer Center home page](http://go.microsoft.com/fwlink/p/?LinkId=184587). Find information about the Windows SDK, including how to develop your application, how to get help with compatibility issues, and other development-related content.
## Information About Windows Deployment
- [Microsoft Deployment Toolkit](http://go.microsoft.com/fwlink/p/?LinkId=618117). Download the latest version of the Microsoft Deployment Toolkit (MDT) to assist with image creation and automated installation, reduce deployment time, standardize desktop and server images, limit service disruptions, reduce post-deployment help desk costs, and improve security and ongoing configuration management.
- [Windows website](http://go.microsoft.com/fwlink/p/?LinkId=731). Visit the Windows home page for product information, technical resources, and support.
## Related topics
[Troubleshooting ACT](troubleshooting-act.md)
[Using ACT](using-act.md)
[Software Requirements for ACT](software-requirements-for-act.md)
 
 

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windows/plan/act-settings-dialog-box-preferences-tab.md
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---
title: Settings Dialog Box - Preferences Tab (Windows 10)
description: To display the Settings dialog box, in Application Compatibility Manager (ACM), on the Tools menu, click Settings.
ms.assetid: deae2100-4110-4d72-b5ee-7c167f80bfa4
ms.prod: w10
ms.mktglfcycl: plan
ms.pagetype: appcompat
ms.sitesec: library
author: TrudyHa
redirect_url: https://technet.microsoft.com/en-us/itpro/windows/deploy/manage-windows-upgrades-with-upgrade-analytics.md
---
# Settings Dialog Box - Preferences Tab
**Applies to**
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
- Windows Server 2012
- Windows Server 2008 R2
To display the **Settings** dialog box, in Application Compatibility Manager (ACM), on the **Tools** menu, click **Settings**.
In the **Settings** dialog box, on the **Preferences** tab, use the following controls to join or leave the ACT Community, send ACT usage data to Microsoft, or be notified when there are updates available for ACT.
<a href="" id="yes--i-want-to-join-the-act-community"></a>**Yes, I want to join the ACT Community**
If this check box is selected, you are a member of the ACT Community and can share application compatibility data with other ACT users.
If this check box is cleared, you still receive compatibility data from the Microsoft compatibility database, but not from other ACT users.
For more information about the ACT Community, see [ACT Community Ratings and Process](act-community-ratings-and-process.md).
<a href="" id="send-act-usage-data-to-microsoft"></a>**Send ACT usage data to Microsoft**
If this check box is selected, the following ACT usage data is sent to Microsoft:
- The version of SQL Server being used by the ACT database.
- The count of 32-bit or 64-bit computers in your organization.
- The count of computers running a Windows operating system.
- The operating systems you intend to deploy into your organization.
- The count of computers to which you deployed data-collection packages.
If this check box is cleared, your ACT usage data is not sent to Microsoft.
<a href="" id="notify-me-when-a-newer-version-of-act-is-available--recommended-"></a>**Notify me when a newer version of ACT is available (recommended)**
If this check box is selected, ACM notifies you when an update is available for ACT.
## Related topics
[Settings Dialog Box - Settings Tab](act-settings-dialog-box-settings-tab.md)
 
 

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---
title: Settings Dialog Box - Settings Tab (Windows 10)
description: To display the Settings dialog box, in Application Compatibility Manager (ACM), on the Tools menu, click Settings.
ms.assetid: aeec1647-cf91-4f8b-9f6d-dbf4b898d901
ms.prod: w10
ms.mktglfcycl: plan
ms.pagetype: appcompat
ms.sitesec: library
author: TrudyHa
redirect_url: https://technet.microsoft.com/en-us/itpro/windows/deploy/manage-windows-upgrades-with-upgrade-analytics.md
---
# Settings Dialog Box - Settings Tab
**Applies to**
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
- Windows Server 2012
- Windows Server 2008 R2
To display the **Settings** dialog box, in Application Compatibility Manager (ACM), on the **Tools** menu, click **Settings**.
In the **Settings** dialog box, on the **Settings** tab, use the following controls to modify the settings for your ACT database and ACT Log Processing Service.
<a href="" id="sql-server"></a>**SQL Server**
Lists the database server name for the SQL Server database server that contains your ACT database.
Click **Browse** to search for available database servers. A **Select Server** dialog box appears from which you can select the database server that contains your ACT database.
<a href="" id="database"></a>**Database**
Lists the database name of your ACT database.
<a href="" id="change"></a>**Change**
Opens the user interface where you can create, open, or migrate an ACT database.
<a href="" id="this-computer-is-configured-as-a-log-processing-service"></a>**This computer is configured as a Log Processing Service**
If selected, indicates that this computer is used for the ACT Log Processing Service. Clear this check box to use a different computer to process the logs.
If there is no designated ACT Log Processing Service, log processing defaults to the local computer.
<a href="" id="log-processing-service-account"></a>**Log Processing Service Account**
Specifies the account information, including the account type and account credentials, to be used to start the ACT Log Processing Service.
The account must have read and write access to the ACT database. For information about setting up database permissions for the ACT Log Processing Service, see [Troubleshooting ACT Database Issues](troubleshooting-act-database-issues.md).
<a href="" id="log-share"></a>**Log Share**
Specifies the absolute path to the ACT Log Processing Service share where log files are processed. Click **Browse** to search for a location. The **Share as** box automatically updates to show the directory name.
For information about ensuring that all computers can access the share, see [Troubleshooting the ACT Log Processing Service](troubleshooting-the-act-log-processing-service.md).
## Related topics
[Settings Dialog Box - Preferences Tab](act-settings-dialog-box-preferences-tab.md)
 
 

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---
title: Toolbar Icons in ACM (Windows 10)
description: The following table shows icons that appear on toolbars and navigational elements in Application Compatibility Manager (ACM).
ms.assetid: 44872da1-c7ad-41b9-8323-d3c3f49b2706
ms.prod: w10
ms.mktglfcycl: plan
ms.pagetype: appcompat
ms.sitesec: library
author: TrudyHa
redirect_url: https://technet.microsoft.com/en-us/itpro/windows/deploy/manage-windows-upgrades-with-upgrade-analytics.md
---
# Toolbar Icons in ACM
**Applies to**
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
- Windows Server 2012
- Windows Server 2008 R2
The following table shows icons that appear on toolbars and navigational elements in Application Compatibility Manager (ACM).
<table>
<colgroup>
<col width="33%" />
<col width="33%" />
<col width="33%" />
</colgroup>
<thead>
<tr class="header">
<th align="left"><strong>Icon</strong></th>
<th align="left"><strong>Description</strong></th>
<th align="left"><strong>Location</strong></th>
</tr>
</thead>
<tbody>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-home.gif" alt="ACT home icon" /></td>
<td align="left"><p>Opens the <strong>Application Compatibility Manager Overview</strong> screen.</p></td>
<td align="left"><ul>
<li><p><strong>Collect</strong> toolbar</p></li>
<li><p><strong>Analyze</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="even">
<td align="left"><img src="images/dep-win8-e-act-createnewdcp.gif" alt="ACT Create new DCP" /></td>
<td align="left"><p>Opens the <strong>New Data Collection Package</strong> dialog box.</p>
<p>For more information, see [Creating a Runtime-Analysis Package](creating-a-runtime-analysis-package.md).</p></td>
<td align="left"><ul>
<li><p><strong>Collect</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-exportdcp.gif" alt="ACT export DCP" /></td>
<td align="left"><p>Exports your data-collection package settings.</p>
<p>For more information, see [Exporting a Data-Collection Package](exporting-a-data-collection-package.md).</p></td>
<td align="left"><ul>
<li><p><strong>Collect</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="even">
<td align="left"><img src="images/dep-win8-e-act-delete.gif" alt="ACT delete icon" /></td>
<td align="left"><p>Deletes a data-collection package that has not yet run on your client computers.</p>
<p>For more information, see [Deleting a Data-Collection Package](deleting-a-data-collection-package.md).</p></td>
<td align="left"><ul>
<li><p><strong>Collect</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-open.gif" alt="ACT open icon" /></td>
<td align="left"><p>Imports an existing compatibility report.</p>
<p>For more information, see [Saving, Opening, and Exporting Reports](saving-opening-and-exporting-reports.md).</p></td>
<td align="left"><ul>
<li><p><strong>Analyze</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="even">
<td align="left"><img src="images/dep-win8-e-act-savereport.gif" alt="ACT save report" /></td>
<td align="left"><p>Saves a compatibility report, including your preferences and settings.</p>
<p>For more information, see [Saving, Opening, and Exporting Reports](saving-opening-and-exporting-reports.md).</p></td>
<td align="left"><ul>
<li><p><strong>Analyze</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-exportreportdata.gif" alt="ACT export report data" /></td>
<td align="left"><p>Exports your report data to a Microsoft® Excel® spreadsheet (.xls) file.</p>
<p>For more information, see [Saving, Opening, and Exporting Reports](saving-opening-and-exporting-reports.md).</p></td>
<td align="left"><ul>
<li><p><strong>Analyze</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="even">
<td align="left"><img src="images/dep-win8-e-act-sendandreceive.gif" alt="ACT send and receive" /></td>
<td align="left"><p>Synchronizes your compatibility data with the Microsoft Compatibility Exchange.</p>
<p>For more information, see [Sending and Receiving Compatibility Data](sending-and-receiving-compatibility-data.md).</p></td>
<td align="left"><ul>
<li><p><strong>Analyze</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-filterdata.gif" alt="ACT filter data" /></td>
<td align="left"><p>Turns the query builder on or off.</p>
<p>For more information, see [Filtering Your Compatibility Data](filtering-your-compatibility-data.md).</p></td>
<td align="left"><ul>
<li><p><strong>Analyze</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="even">
<td align="left"><img src="images/dep-win8-e-act-riskassessment.gif" alt="ACT Risk Assessment" /></td>
<td align="left"><p>Opens the <strong>Set Assessment</strong> dialog box.</p>
<p>For more information, see [Selecting Your Compatibility Rating](selecting-your-compatibility-rating.md).</p></td>
<td align="left"><ul>
<li><p><strong>Analyze</strong> toolbar</p></li>
<li><p><strong>Report Details</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-deploymentstatus.gif" alt="ACT deployment status" /></td>
<td align="left"><p>Opens the <strong>Set Deployment Status</strong> dialog box.</p>
<p>For more information, see [Selecting Your Deployment Status](selecting-your-deployment-status.md).</p></td>
<td align="left"><ul>
<li><p><strong>Analyze</strong> toolbar</p></li>
<li><p><strong>Report Details</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="even">
<td align="left"><img src="images/dep-win8-e-act-categorize.gif" alt="ACT categorize icon" /></td>
<td align="left"><p>Opens the <strong>Assign Categories</strong> dialog box.</p>
<p>For more information, see [Categorizing Your Compatibility Data](categorizing-your-compatibility-data.md).</p></td>
<td align="left"><ul>
<li><p><strong>Analyze</strong> toolbar</p></li>
<li><p><strong>Report Details</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-prioritize.gif" alt="ACT prioritize icon" /></td>
<td align="left"><p>Opens the <strong>Assign Priorities</strong> dialog box.</p>
<p>For more information, see [Prioritizing Your Compatibility Data](prioritizing-your-compatibility-data.md).</p></td>
<td align="left"><ul>
<li><p><strong>Analyze</strong> toolbar</p></li>
<li><p><strong>Report Details</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="even">
<td align="left"><img src="images/dep-win8-e-act-sendandreceiveicon.gif" alt="ACT send and receive icon" /></td>
<td align="left"><p>Opens the <strong>Send and Receive Status</strong> dialog box.</p>
<p>For more information, see [Selecting the Send and Receive Status for an Application](selecting-the-send-and-receive-status-for-an-application.md).</p></td>
<td align="left"><ul>
<li><p><strong>Analyze</strong> toolbar</p></li>
<li><p><strong>Report Details</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-addissue.gif" alt="ACT Add issue icon" /></td>
<td align="left"><p>Opens the <strong>Add Issue</strong> dialog box.</p>
<p>For more information, see [Adding or Editing an Issue](adding-or-editing-an-issue.md).</p></td>
<td align="left"><ul>
<li><p><strong>Report Details</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="even">
<td align="left"><img src="images/dep-win8-e-act-addsolution.gif" alt="ACT add solution" /></td>
<td align="left"><p>Opens the <strong>Add Solution</strong> dialog box.</p>
<p>For more information, see [Adding or Editing a Solution](adding-or-editing-a-solution.md).</p></td>
<td align="left"><ul>
<li><p><strong>Report Details</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-save.gif" alt="ACT Save icon" /></td>
<td align="left"><p>Saves a compatibility issue.</p></td>
<td align="left"><ul>
<li><p><strong>Add Issue</strong> dialog box</p></li>
</ul></td>
</tr>
<tr class="even">
<td align="left"><img src="images/dep-win8-e-act-reactivate-resolved-issue.gif" alt="ACT Reactivate resolved issue icon" /></td>
<td align="left"><p>Reactivates a resolved compatibility issue.</p>
<p>For more information, see [Resolving an Issue](resolving-an-issue.md).</p></td>
<td align="left"><ul>
<li><p><strong>Add Issue</strong> dialog box</p></li>
</ul></td>
</tr>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-refresh.gif" alt="ACT refresh icon" /></td>
<td align="left"><p>Refreshes the screen. If you are using the query builder, updates the screen with the query results.</p></td>
<td align="left"><ul>
<li><p><strong>Collect</strong> toolbar</p></li>
<li><p><strong>Analyze</strong> toolbar</p></li>
<li><p><strong>Data Collection Package - Status</strong> toolbar</p></li>
<li><p><strong>Report Details</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="even">
<td align="left"><img src="images/dep-win8-e-act-moveupanddown.gif" alt="ACT move up and down icons" /></td>
<td align="left"><p>Enables you to scroll up and down the screen or dialog box information, showing the related details.</p>
<p>This button may not be available for all issues or information.</p></td>
<td align="left"><ul>
<li><p><strong>Report Details</strong> toolbar</p></li>
<li><p><strong>Add Issue</strong> dialog box</p></li>
<li><p><strong>New Data Collection Package</strong> dialog box</p></li>
<li><p><strong>Data Collection Package - Status</strong> toolbar</p></li>
</ul></td>
</tr>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-help.gif" alt="ACT help icon" /></td>
<td align="left"><p>Opens the online Help system.</p></td>
<td align="left"><ul>
<li><p>All screens</p></li>
</ul></td>
</tr>
</tbody>
</table>
 
## Related topics
[Ratings Icons in ACM](ratings-icons-in-acm.md)
 
 

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---
title: ACT User Interface Reference (Windows 10)
description: This section contains information about the user interface for Application Compatibility Manager (ACM), which is a tool in the Application Compatibility Toolkit (ACT).
ms.assetid: 303d3dd7-2cc1-4f5f-b032-b7e288b04893
ms.prod: w10
ms.mktglfcycl: plan
ms.pagetype: appcompat
ms.sitesec: library
author: TrudyHa
redirect_url: https://technet.microsoft.com/en-us/itpro/windows/deploy/manage-windows-upgrades-with-upgrade-analytics.md
---
# ACT User Interface Reference
**Applies to**
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
- Windows Server 2012
- Windows Server 2008 R2
This section contains information about the user interface for Application Compatibility Manager (ACM), which is a tool in the Application Compatibility Toolkit (ACT).
## In this section
<table>
<colgroup>
<col width="50%" />
<col width="50%" />
</colgroup>
<thead>
<tr class="header">
<th align="left">Topic</th>
<th align="left">Description</th>
</tr>
</thead>
<tbody>
<tr class="odd">
<td align="left"><p>[Toolbar Icons in ACM](act-toolbar-icons-in-acm.md)</p></td>
<td align="left"><p>The following table shows icons that appear on toolbars and navigational elements in Application Compatibility Manager (ACM).</p></td>
</tr>
<tr class="even">
<td align="left"><p>[Ratings Icons in ACM](ratings-icons-in-acm.md)</p></td>
<td align="left"><p>Compatibility ratings can originate from Microsoft, the application vendor, your organization, and from the Application Compatibility Toolkit (ACT) community.</p></td>
</tr>
<tr class="odd">
<td align="left"><p>[Activating and Closing Windows in ACM](activating-and-closing-windows-in-acm.md)</p></td>
<td align="left"><p>The <strong>Windows</strong> dialog box shows the windows that are open in Application Compatibility Manager (ACM).</p></td>
</tr>
<tr class="even">
<td align="left"><p>[Settings for ACM](settings-for-acm.md)</p></td>
<td align="left"><p>This section provides information about settings that you can configure in Application Compatibility Manager (ACM).</p></td>
</tr>
</tbody>
</table>
 
## Related topics
[Using ACT](using-act.md)
 
 

41
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---
title: Activating and Closing Windows in ACM (Windows 10)
description: The Windows dialog box shows the windows that are open in Application Compatibility Manager (ACM).
ms.assetid: 747bf356-d861-4ce7-933e-fa4ecfac7be5
ms.prod: w10
ms.mktglfcycl: plan
ms.pagetype: appcompat
ms.sitesec: library
author: TrudyHa
redirect_url: https://technet.microsoft.com/en-us/itpro/windows/deploy/manage-windows-upgrades-with-upgrade-analytics.md
---
# Activating and Closing Windows in ACM
**Applies to**
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
- Windows Server 2012
- Windows Server 2008 R2
The **Windows** dialog box shows the windows that are open in Application Compatibility Manager (ACM).
**To view a list of the open windows in ACM**
- On the **Window** menu, click **Windows**.
**To show an open window in ACM**
- In the **Windows** dialog box, click the window name from the list of open windows, and then click **Activate**.
The selected window appears on top of any others on your screen.
**To close one or more windows in ACM**
- In the **Windows** dialog box, click one or more window names from the list of open windows, and then click **Close Window(s)**.
## Related topics
[Managing Your Data-Collection Packages](managing-your-data-collection-packages.md)
 
 

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---
title: Ratings Icons in ACM (Windows 10)
description: Compatibility ratings can originate from Microsoft, the application vendor, your organization, and from the Application Compatibility Toolkit (ACT) community.
ms.assetid: 0165499e-cb47-4d76-98a6-b871d23e4e83
ms.prod: w10
ms.mktglfcycl: plan
ms.pagetype: appcompat
ms.sitesec: library
author: TrudyHa
redirect_url: https://technet.microsoft.com/en-us/itpro/windows/deploy/manage-windows-upgrades-with-upgrade-analytics.md
---
# Ratings Icons in ACM
**Applies to**
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
- Windows Server 2012
- Windows Server 2008 R2
Compatibility ratings can originate from Microsoft, the application vendor, your organization, and from the Application Compatibility Toolkit (ACT) community.
For information about specifying your own ratings, see [Selecting Your Compatibility Rating](selecting-your-compatibility-rating.md). For information about community ratings, see [ACT Community Ratings and Process](act-community-ratings-and-process.md).
## Icons
The following table shows icons that appear on the report screens and dialog boxes for **Company Assessment** and **Vendor Assessment**.
<table>
<colgroup>
<col width="50%" />
<col width="50%" />
</colgroup>
<thead>
<tr class="header">
<th align="left">Icon</th>
<th align="left">Description</th>
</tr>
</thead>
<tbody>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-greenworksicon.gif" alt="ACT Green icon" /></td>
<td align="left"><p>Application, device, or website functions as expected on a 32-bit operating system.</p></td>
</tr>
<tr class="even">
<td align="left"><img src="images/dep-win8-e-act-greenworks64icon.gif" alt="ACT green 64-bit icon" /></td>
<td align="left"><p>Application, device, or website functions as expected on a 64-bit operating system.</p></td>
</tr>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-minorissuesicon.png" alt="ACT minor issue icon" /></td>
<td align="left"><p>Application, device, or website with issues that are minor or have known solutions on a 32-bit operating system. Severity 3 issues are considered minor issues.</p></td>
</tr>
<tr class="even">
<td align="left"><img src="images/dep-win8-e-act-minorissues64icon.gif" alt="ACT Minor issues 64-bit icon" /></td>
<td align="left"><p>Application, device, or website with issues that are minor or have known solutions on a 64-bit operating system.</p></td>
</tr>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-doesnotworkicon.gif" alt="ACT does not work icon" /></td>
<td align="left"><p>Application, device, or website with major issues, such as data loss or severely impaired functionality, on 32-bit operating systems. Severity 1 and Severity 2 issues are considered major issues.</p></td>
</tr>
<tr class="even">
<td align="left"><img src="images/dep-win8-e-act-doesnotwork64icon.gif" alt="ACT does not work 64-bit icon" /></td>
<td align="left"><p>Application, device, or website with major issues, such as data loss or severely impaired functionality, on 64-bit operating systems.</p></td>
</tr>
<tr class="odd">
<td align="left"><img src="images/dep-win8-e-act-infoicon.gif" alt="ACT Information icon" /></td>
<td align="left"><p>Application, device, or website that does not have any application assessment data for 32-bit operating systems. The item does not match any information in the database, or no assessments have been submitted.</p></td>
</tr>
<tr class="even">
<td align="left"><img src="images/dep-win8-e-act-info64icon.gif" alt="ACT 64-bit info icon" /></td>
<td align="left"><p>Application, device, or website that does not have any application assessment data for 64-bit operating systems.</p></td>
</tr>
</tbody>
</table>
 
## User Ratings and ACT Community Ratings
Ratings are displayed graphically in the **User Ratings** column and the **Community Assessment** column. The rating color and bar count depend on how the users or community rated the item. There are three possible ratings:
- **Works**. Applications with this rating receive five green bars.
- **Works with minor issues or has solutions**. Applications with this rating receive three light-green bars.
- **Does not work**. Applications with this rating receive a single red bar.
The color gradient from one to five bars shows the average rating.
![act community](images/dep-win8-e-act-communityexample.gif)
## Related topics
[Selecting Your Compatibility Rating](selecting-your-compatibility-rating.md)
[Analyzing Your Compatibility Data](analyzing-your-compatibility-data.md)
 
 

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---
title: Settings for ACM (Windows 10)
description: This section provides information about settings that you can configure in Application Compatibility Manager (ACM).
ms.assetid: e0126284-4348-4708-8976-a1e404f35971
ms.prod: w10
ms.mktglfcycl: plan
ms.pagetype: appcompat
ms.sitesec: library
author: TrudyHa
redirect_url: https://technet.microsoft.com/en-us/itpro/windows/deploy/manage-windows-upgrades-with-upgrade-analytics.md
---
# Settings for ACM
**Applies to**
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
- Windows Server 2012
- Windows Server 2008 R2
This section provides information about settings that you can configure in Application Compatibility Manager (ACM).
## In this section
<table>
<colgroup>
<col width="50%" />
<col width="50%" />
</colgroup>
<thead>
<tr class="header">
<th align="left">Topic</th>
<th align="left">Description</th>
</tr>
</thead>
<tbody>
<tr class="odd">
<td align="left"><p>[Settings Dialog Box - Settings Tab](act-settings-dialog-box-settings-tab.md)</p></td>
<td align="left"><p>To display the <strong>Settings</strong> dialog box, in Application Compatibility Manager (ACM), on the <strong>Tools</strong> menu, click <strong>Settings</strong>.</p></td>
</tr>
<tr class="even">
<td align="left"><p>[Settings Dialog Box - Preferences Tab](act-settings-dialog-box-preferences-tab.md)</p></td>
<td align="left"><p>To display the <strong>Settings</strong> dialog box, in Application Compatibility Manager (ACM), on the <strong>Tools</strong> menu, click <strong>Settings</strong>.</p></td>
</tr>
</tbody>
</table>
 
## Related topics
[Configuring ACT](configuring-act.md)
[ACT Database Configuration](act-database-configuration.md)
[Troubleshooting ACT](troubleshooting-act.md)
 
 

154
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@ -1,157 +1,5 @@
---
title: Troubleshooting ACT Database Issues (Windows 10)
description: The following solutions may help you resolve issues that are related to your Microsoft® SQL Server® database for the Application Compatibility Toolkit (ACT).
ms.assetid: c36ab5d8-cc82-4681-808d-3d491551b75e
ms.prod: w10
ms.mktglfcycl: plan
ms.pagetype: appcompat
ms.sitesec: library
author: TrudyHa
redirect_url: https://technet.microsoft.com/en-us/itpro/windows/deploy/manage-windows-upgrades-with-upgrade-analytics.md
---
# Troubleshooting ACT Database Issues
**Applies to**
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
- Windows Server 2012
- Windows Server 2008 R2
The following solutions may help you resolve issues that are related to your Microsoft® SQL Server® database for the Application Compatibility Toolkit (ACT).
For information about how to set up the database, see [ACT Database Configuration](act-database-configuration.md).
## Connecting to a SQL Server Database
When you attempt to connect to a SQL Server database, you may receive the following error message:
The SQL Server you entered either does not exist or you do not have the required credentials for access.
This error message indicates that the connection to the database is not valid. To investigate this error, do the following:
1. Verify that the SQL Server database to which you are connecting is a valid database.
2. Verify that you have read and write permissions to the database. If you do not have read and write permissions, contact your SQL Server administrator. For more information, see [Adding a Member to a SQL Server Database Role](http://go.microsoft.com/fwlink/p/?LinkId=64170).
If you have read and write permissions to the database but cannot connect to it, you may be able to change the settings for your instance of SQL Server to resolve the issue. Namely, you can enable TCP/IP and firewall exceptions.
**To enable TCP/IP and firewall exceptions for your instance of SQL Server**
1. In a **Command Prompt** window, type the following command to stop your instance of SQL Server.
``` syntax
net stop
<MSSQLSERVER>
```
In the preceding command, *MSSQLSERVER* is the name of the instance of SQL Server. For SQL Server, the default name is MSSQLSERVER. For Microsoft SQL Server Express, the default name is MSSQL$SQLEXPRESS.
2. Enable TCP/IP for your instance of SQL Server:
1. In the **Command Prompt** window, type `SQLServerManager.msc`
2. In SQL Server Configuration Manager, expand **SQL Server 2005 Network Configuration**, and then click **Protocols for MSSQLSERVER**.
3. Right-click **TCP/IP**, and then click **Enable**.
3. Add firewall port exceptions for your instance of SQL Server:
1. In the **Command Prompt** window, type `firewall.cpl`
2. In the Windows® Firewall tool, click the **Exceptions** tab, and then click **Add Port**.
3. Add a firewall exception for TCP port 1433 (SQL Server) and for UDP port 1434 (SQL Server Browser), and then click **OK**.
**Note**  
SQL Server Browser is the service that receives incoming SQL Server requests so that you can access the SQL Server Express database from a remote computer. By default, this service is disabled, which means that you can only access the database locally. If Application Compatibility Manager (ACM) or the ACT Log Processing Service is not installed on the same computer as the database, you must use the Services tool to manually start SQL Server Browser.
 
4. In the **Command Prompt** window, type `net start <MSSQLSERVER>` to start your instance of SQL Server, where *MSSQLSERVER* is the name of the instance.
5. Type `sc config SQLBrowser start= auto` to change the configuration of SQL Server Browser.
6. Type `net start SQLBrowser` to start SQL Server Browser.
## Verifying SQL Server Version
If you attempt to connect to a SQL Server version that is not valid for ACT, you may receive the following error message:
The SQL Server you are trying to connect to is not a supported version. Please check the Help documentation to find out about the supported versions of the SQL Server.
To investigate this error, verify that ACT supports your version of SQL Server or SQL Server Express. For more information, see [Software Requirements for ACT](software-requirements-for-act.md).
## Creating an ACT Database
You cannot create an ACT database by using ACM if you do not have database-creation permissions for the instance of SQL Server. To create the database, add the required permissions to the user account and then use ACM to create it. Alternatively, ask a SQL Server administrator to create the database.
**To grant database-creation permissions to a user account**
1. In SQL Server Management Studio, expand the **Security** folder, right-click **Logins**, and then click **New Logins**.
2. On the **General** page, type the name of the user account that you will use to create the ACT database.
3. Click **Server Roles**.
4. Select the **sysadmin** or **dbcreator** check box, depending on your organization's policy.
**To create an ACT database as a SQL Server administrator**
1. Use SQL Server Management Studio to open and run the CreateDB.sql script against your instance of SQL Server. For information about the location of the CreateDB.sql file, see [ACT Database Configuration](act-database-configuration.md).
- or -
Use the OSQL tool, and run the command `osql -E -S <serverName> -I CreateDB.sql`
2. In ACM, in the **Settings** dialog box, update the **Database** box with the information for the newly created database.
To use ACM with the ACT database, the user account must have read and write permissions to the database.
## Granting ACT Database Permissions for the ACT Log Processing Service
The ACT Log Processing Service requires read and write access to the ACT database.
**To grant permissions to the ACT database**
1. In SQL Server Management Studio, expand the **Security** folder, right-click **Logins**, and then click **New Login**.
2. Complete the following information on the **General** page:
- **Login name**. Type the name of the account that requires permissions. If you are using the Local System account for the ACT Log Processing Service, provide access to the *&lt;domain&gt;*\\*&lt;computer\_name&gt;*$ account, where *&lt;computer\_name&gt;* is the name of the computer that is running the ACT Log Processing Service.
- **Default database**. Select the ACT database to which your user account requires permissions.
3. Click **User Mapping**.
4. Select the check box next to your ACT database.
5. Select the **db\_datareader** and **db\_datawriter** check boxes, and then click **OK**.
**Important**  
If you continue to experience issues with the ACT Log Processing Service, even while you are using the Local System account, see [Troubleshooting Kerberos Delegation](http://go.microsoft.com/fwlink/p/?LinkId=65474).
 
## Related topics
[ACT Database Configuration](act-database-configuration.md)
[Software Requirements for ACT](software-requirements-for-act.md)
 
 

69
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---
title: Troubleshooting ACT (Windows 10)
description: This section provides troubleshooting information for the Application Compatibility Toolkit (ACT).
ms.assetid: 5696b0c0-5db5-4111-a1e1-825129e683d8
ms.prod: w10
ms.mktglfcycl: plan
ms.pagetype: appcompat
ms.sitesec: library
author: TrudyHa
redirect_url: https://technet.microsoft.com/en-us/itpro/windows/deploy/manage-windows-upgrades-with-upgrade-analytics.md
---
# Troubleshooting ACT
**Applies to**
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
- Windows Server 2012
- Windows Server 2008 R2
This section provides troubleshooting information for the Application Compatibility Toolkit (ACT).
## In this section
<table>
<colgroup>
<col width="50%" />
<col width="50%" />
</colgroup>
<thead>
<tr class="header">
<th align="left">Topic</th>
<th align="left">Description</th>
</tr>
</thead>
<tbody>
<tr class="odd">
<td align="left"><p>[Troubleshooting the ACT Configuration Wizard](troubleshooting-the-act-configuration-wizard.md)</p></td>
<td align="left"><p>When you start Application Compatibility Manager (ACM) for the first time, the Application Compatibility Toolkit (ACT) Configuration Wizard appears. The wizard helps you configure your ACT database, your shared folder for ACT log files, and your ACT Log Processing Service account.</p></td>
</tr>
<tr class="even">
<td align="left"><p>[Troubleshooting the ACT Log Processing Service](troubleshooting-the-act-log-processing-service.md)</p></td>
<td align="left"><p>The following solutions may help you resolve issues that are related to the Application Compatibility Toolkit (ACT) Log Processing Service.</p></td>
</tr>
<tr class="odd">
<td align="left"><p>[Troubleshooting ACT Database Issues](troubleshooting-act-database-issues.md)</p></td>
<td align="left"><p>The following solutions may help you resolve issues that are related to your Microsoft® SQL Server® database for the Application Compatibility Toolkit (ACT).</p></td>
</tr>
</tbody>
</table>
 
## Related topics
[Using ACT](using-act.md)
[ACT Product and Documentation Resources](act-product-and-documentation-resources.md)
 
 

73
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---
title: Troubleshooting the ACT Configuration Wizard (Windows 10)
description: When you start Application Compatibility Manager (ACM) for the first time, the Application Compatibility Toolkit (ACT) Configuration Wizard appears.
ms.assetid: f4f489c7-50b7-4b07-8b03-79777e1aaefd
ms.prod: w10
ms.mktglfcycl: plan
ms.pagetype: appcompat
ms.sitesec: library
author: TrudyHa
redirect_url: https://technet.microsoft.com/en-us/itpro/windows/deploy/manage-windows-upgrades-with-upgrade-analytics.md
---
# Troubleshooting the ACT Configuration Wizard
**Applies to**
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
- Windows Server 2012
- Windows Server 2008 R2
When you start Application Compatibility Manager (ACM) for the first time, the Application Compatibility Toolkit (ACT) Configuration Wizard appears. The wizard helps you configure your ACT database, your shared folder for ACT log files, and your ACT Log Processing Service account.
## Selecting a Configuration for ACM
The **Enterprise configuration** option enables all ACT functionality. You must be an administrator on the local computer to select this option.
The **View and manage reports only** option enables you to use ACM to create data-collection packages and analyze your data. You cannot access the ACT Log Processing Service. This option assumes that another computer in your organization is processing the logs and loading the compatibility data into the ACT database.
## Configuring ACT Database Settings
To configure ACT database settings in the ACT Configuration Wizard, you must have read and write permissions to the ACT database. For more information, see [ACT Database Configuration](act-database-configuration.md). If you do not have the appropriate permissions, contact your Microsoft® SQL Server® administrator. For more information, see [Troubleshooting ACT Database Issues](troubleshooting-act-database-issues.md).
## Configuring the ACT Log Processing Service
If you use the Local System account to run the ACT Log Processing Service, your user account must be an Administrator account. Your computer account *&lt;domain&gt;*\\*&lt;computer&gt;*$ must have read and write permissions to the ACT database.
Your user account must also have **Log on as a service** permissions. For more information, see [Troubleshooting the ACT Log Processing Service](troubleshooting-the-act-log-processing-service.md).
## Configuring the Share for the ACT Log Processing Service
For information about how to configure the share for the ACT Log Processing Service, see [ACT LPS Share Permissions](act-lps-share-permissions.md).
## Changing Settings After You Finish the ACT Configuration Wizard
In the **Settings** dialog box in ACM, you can change some of the settings that you see in the ACT Configuration Wizard. You can also change other settings that are not available in the wizard. For more information, see [Settings for ACM](settings-for-acm.md).
## Restarting the ACT Configuration Wizard
If you cancel the configuration process before you reach the final page of the ACT Configuration Wizard, your settings are deleted and the wizard restarts the next time that you start ACM.
## Related topics
[Configuring ACT](configuring-act.md)
[Using ACT](using-act.md)
[Troubleshooting ACT](troubleshooting-act.md)
 
 

100
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---
title: Troubleshooting the ACT Log Processing Service (Windows 10)
description: The following solutions may help you resolve issues that are related to the Application Compatibility Toolkit (ACT) Log Processing Service.
ms.assetid: cb6f90c2-9f7d-4a34-a91e-8ed55b8c256d
ms.prod: w10
ms.mktglfcycl: plan
ms.pagetype: appcompat
ms.sitesec: library
author: TrudyHa
redirect_url: https://technet.microsoft.com/en-us/itpro/windows/deploy/manage-windows-upgrades-with-upgrade-analytics.md
---
# Troubleshooting the ACT Log Processing Service
**Applies to**
- Windows 10
- Windows 8.1
- Windows 8
- Windows 7
- Windows Server 2012
- Windows Server 2008 R2
The following solutions may help you resolve issues that are related to the Application Compatibility Toolkit (ACT) Log Processing Service.
For information about how to set up permissions for the service, see [ACT LPS Share Permissions](act-lps-share-permissions.md).
## Reviewing Files in ACT Log File Format
When you are reviewing log files for ACT, be aware that the log files are in Unicode format.
## Uploading Files to the ACT Log Processing Service Share After Setting Permissions
If you cannot upload files to the ACT Log Processing Service share, you must first verify that the account permissions are set correctly for the share. For more information, see [ACT LPS Share Permissions](act-lps-share-permissions.md).
If the computers from which you are collecting data and the ACT Log Processing Service share are on different domains, or if the computers are not domain members, you must take additional steps. For the **Anonymous** group, provide explicit write permissions to the ACT Log Processing Service share. Alternatively, you can provide similar permissions to the **Authenticated users** group if you do not want to enable anonymous access. For more information, see [Everyone Group Does Not Include Anonymous Security Identifier](http://go.microsoft.com/fwlink/p/?LinkId=79830).
If you are collecting data from computers that are running Microsoft® Windows® 2000 and you are uploading your collected data to a different domain, you must also explicitly enable null session access for the ACT Log Processing Service share.
## Working Around Windows Firewall on the Computer That Hosts the ACT Log Processing Service Share
If your organization has configured Windows Firewall on the computer that hosts your ACT Log Processing Service share, log files will not be copied to your share. To work around this issue, you can use one of the following methods:
- Before you set up the ACT Log Processing Service share, turn off Windows Firewall on the computer that will host the share.
- Continue to use Windows Firewall, but enable the **File Sharing** option.
## Viewing and Assigning "Log on as a service" Permissions
Starting the ACT Log Processing Service requires either a Local System account or a user account. For a user account to start the ACT Log Processing Service and complete the ACT Configuration Wizard, the *&lt;domain&gt;*\\*&lt;user&gt;* account must have **Log on as a service** permissions. By default, these permissions are assigned to built-in computer accounts, such as the Local System account.
**To add rights to a user account for logging on as a service**
1. In Control Panel, double-click **Administrative Tools**, and then double-click **Local Security Policy**.
2. Expand the **Local Policies** folder, and then click **User Rights Assignment**.
3. Double-click the **Log on as a service** policy.
4. Verify that your *&lt;domain&gt;*\\*&lt;user&gt;* account appears. If it does not appear, click **Add User or Group**.
5. Add your user account information, click **OK**, and then click **OK** again.
## Starting the ACT Log Processing Service
If the ACT Log Processing Service does not start and log files are not being processed, the reason may be one of the following:
- **A conflict exists between ACT and the Microsoft® SQL Server® database.** If both ACT and the SQL Server database are on the same computer, the ACT Log Processing Service might have started before the SQL Server service.
- **The ACT Log Processing Service does not have the correct permissions to the ACT database.** To investigate, see [Troubleshooting ACT Database Issues](troubleshooting-act-database-issues.md).
- **The account type is incorrect for the account that is running the ACT Log Processing Service.** The ACT Log Processing Service account must be an Administrator account.
**To manually restart the ACT Log Processing Service**
1. In Control Panel, double-click **Administrative Tools**, and then double-click **Services**.
2. Right-click **ACT Log Processing Service**, and then click **Restart**.
3. In the event log, verify that no issues occurred when the service restarted.
## Related topics
[Troubleshooting ACT Database Issues](troubleshooting-act-database-issues.md)
[Configuring ACT](configuring-act.md)
[Software Requirements for ACT](software-requirements-for-act.md)