update wrong xref link

This commit is contained in:
Joey Caparas
2016-08-01 14:47:11 +10:00
parent a613a02eaa
commit 90f5d9b335

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@ -82,7 +82,7 @@ If none of the event logs and troubleshooting steps work, download the Local scr
Error Code Hex | Error Code Dec | Error Description | OMA-URI | Possible cause and troubleshooting steps
:---|:---|:---|:---|:---
0x87D1FDE8 | -2016281112 | Remediation failed | Onboarding <br> Offboarding | **Possible cause:** Onboarding or offboarding failed on a wrong blob: wrong signature or missing PreviousOrgIds fields. <br><br> **Troubleshooting steps:** <br> Check the event IDs in the [Ensure the endpoint is onboarded successfully](#ensure-the-endpoint-is-onboarded-successfully) section. <br><br> Check the MDM event logs in the following table or follow the instructions in [Diagnose MDM failures in Windows 10](https://msdn.microsoft.com/en-us/library/windows/hardware/mt632120%28v=vs.85%29.aspx).
0x87D1FDE8 | -2016281112 | Remediation failed | Onboarding <br> Offboarding | **Possible cause:** Onboarding or offboarding failed on a wrong blob: wrong signature or missing PreviousOrgIds fields. <br><br> **Troubleshooting steps:** <br> Check the event IDs in the [View agent onboarding errors in the endpoint event log](#view-agent-onboarding-errors-in-the-endpoint-event-log) section. <br><br> Check the MDM event logs in the following table or follow the instructions in [Diagnose MDM failures in Windows 10](https://msdn.microsoft.com/en-us/library/windows/hardware/mt632120%28v=vs.85%29.aspx).
| | | Onboarding <br> Offboarding <br> SampleSharing | **Possible cause:** Windows Defender ATP Policy registry key does not exist or the OMA DM client doesn't have permissions to write to it. <br><br> **Troubleshooting steps:** Ensure that the following registry key exists: ```HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows Advanced Threat Protection```. <br> <br> If it doesn't exist, open an elevated command and add the key.
| | | SenseIsRunning <br> OnboardingState <br> OrgId | **Possible cause:** An attempt to remediate by read-only property. Onboarding has failed. <br><br> **Troubleshooting steps:** Check the troubleshooting steps in [Troubleshoot Windows Defender Advanced Threat Protection onboarding issues](#troubleshoot-windows-defender-advanced-threat-protection-onboarding-issues). <br><br> Check the MDM event logs in the following table or follow the instructions in [Diagnose MDM failures in Windows 10](https://msdn.microsoft.com/en-us/library/windows/hardware/mt632120%28v=vs.85%29.aspx).
| | | All | **Possible cause:** Attempt to deploy Windows Defender ATP on non-supported SKU/Platform, particularly Holographic SKU. <br><br> Currently is supported platforms: Enterprise, Education, and Professional. <br> Server is not supported.
@ -114,7 +114,7 @@ ID | Severity | Event description | Troubleshooting steps
## Troubleshoot onboarding issues on the endpoint
If the deployment tools used does not indicate an error in the onboarding process, but endpoints are still not appearing in the machines view an hour, go through the following verification topics to check if an error occurred with the Windows Defender ATP agent:
- [Ensure the endpoint is onboarded successfully](#Ensure-that-the-endpoint-is-onboarded-successfully)
- [View agent onboarding errors in the endpoint event log](#view-agent-onboarding-errors-in-the-endpoint-event-log)
- [Ensure the Windows Defender ELAM driver is enabled](#ensure-the-windows-defender ELAM driver is enabled)
- [Ensure the Windows Defender ATP service is enabled](#ensure-the-windows-defender-elam-driver-is-enabled)
- [Ensure the telemetry and diagnostics service is enabled](#Ensure-that-telemetry-and-diagnostics-service-is-enabled)